Great storage room and kind people. Price was a plus. Convenient location. The moving boxes they have are the best!! for the price..and Ive used several other stores boxes.
Rick is absolutely amazing!! Best customer Ive ever experienced during my moving stages. Seriously! Definitely deserves five stars✨ for sure!
This is the third year in a row weve stored my daughters dorm room items at this location. Always clean, always helpful, and a good deal for the money. Manager Rick was very helpful and answered all our questions. Will see you next year!
First time renting a storage unit and the team members were very helpful and informative! The site was clean and had good vibes all around!
Great place. Clean and good location. Ryan helped me out and got me set up quick and easy. Great customer service.
Richard was great from beginning to end. Helped answer all my questions and got me a great unit. Ill always use Extra Space
Today I had the best experience with Ryan! I was having some issues online and I called, Ryan took my payment over the phone. He was efficient and very personable. Fantastic customer service! Thank you so much!
Excellent customer service, clean well-kept, easy access, outside accessible restroom, in place dumpsters to throw your trash, key coded entry and well lit at night.
Very happy with the service provided. The price is competitive and the facilities are very organized and clean.
Very well-managed and maintained. Would highly recommend.
Great experiences with this location! I have used this service twice now, and have had no problems. Ryan was a great help in figuring out what unit was the best for me, and even showed me the various units so I could get a better understanding of what would fit my items.
Rick was very pleasant and helpful. Facility looks clean and well maintained.The drainage at this place is impressive, Birmingham had significant flash flooding last night and there was no water incursion in my storage unit.EDIT: It was a breeze closing out when i was done storing. Didnt even have to do anything, i suspect theyre keeping an eye on who is coming and going, and when. When i approached Rick to say i was bailing, i forgot to say my building letter but he already knew what it was. This suggests to me that a close eye is being kept on the place, which is exactly what you want in a storage facility.
Good fast servingThey also have a fair priced insurance program.
Wonderful experience the manager was kind and very resourceful.
Experienced great service and advice! Ryan went the extra mile in answering questions and providing us with everything we needed. Rick helped us when it was time to move our daughter’s stuff out for college. Close to Samford.Like that it was gated and that we could purchase a lock from them. Didn’t love that the price went up this summer right before we moved out. Felt like it should have stayed the same as what it was at the start of the contract, but still very pleased with facility and service.
This place is in a great location for us. The manager Rick really made sure all our questions were answered and was very thorough. They even have boxes and all sorts of moving supplies including mattress bags to keep our beds dust and dirt-free.
Extra Space Storage has been an excellent company to do business with. The gentleman name Ryan has really taken good care of me. From the time called in October until now when I lost my storage keys. I came by and Ryan took care of me ASAP!! I purchased a lot new lock & key and Ryan cut off the old lock on my unit. I truly appreciate the service and look forward to doing more business you all in the future. If youre in need of a storage, definitely stop by the Palisades location in Homewood. :) See Ryan and you wont regret it.
Great customer service.
Rick and Ryan were so sweet and helpful
Great customer service. Answered all my questions.
What an outstanding manager and gentleman. Was very helpful and courteous! I will recommend Pallisades Blvd, Extra Space storage in the future to my friends.
My service was giving in a friendly and timely fashion even though change had to be made to my account everything was handled with ease, Ryan was the best I would highly recommend anybody to this service..
Highly recommend! I had a 13 hr move which was an overwhelming one to say the least. Making a reservation all the way to extending my rental was a breeze. All the staff have been super professional and very nice. Ryan at my location when above and beyond for me making things so easy to understand and deal with. Nice facility inside and out! Thanks again !!
Great place! Store manager Rick really helped my mother with her storage unit. Very clean and safe. Thanks!
I was caught in a bind and needed some storage quickly. The knowledgeable and professional staff here really helped me and went the extra mile to make sure I was taken care of today, even though they had to stay a little late. A big shout out to Ryan.
Setting up my rental online was fast and easy. Customer service is great! My overall experience so far has been very quick and easy
A lot cleaner than other storage places I looked at. They had lots of different sizes to choose from. Rick the manager found one just right for my stuff.Thanks.
So clean and secure. My mom has had a storage here for years. Russ and Bryan take such good care of us. You should rent here also if you need to.
Great customer service and clean facility. Loved that we could use their cardboard dumpster for boxes we needed to throw out. Would recommend to any of my friends!
They were very accommodating during my move in and and very clear regarding their pricing.
Rick at Extra Space Storage took great care of me, looking forward to keeping my extra stuff safe and secure!!
Great spot! Rus has been really helpful during my move and renovations. Highly recommend!
Great experience, fast, nice, helpful, and a safe place to store your items! Customer, Ray!
Ryan and Russ did a great job getting me set up with my unit. No stunts. Just professional and courteous service.
Jacqueline was professional and proficient. With attention to details, Jacqueline addressed my concerns and was courteous throughout the conversation. She is an asset to your organization. Kudos Jacqueline!!
Went to the location, which was very clean and safe feeling. I spoke with Ryan, and he was able to answer any and all questions that I had. I would definitely recommend this location to anyone looking for a storage facility!
Great customer service and very helpful!
Easy rental and very helpful assistance.
Great facility. Easy in and out.
Jacqueline is a great help. Had a fire at my home and needed storage. She made it fast and friendly.
Really great staff with a clean environment. Prices were reasonable and security truly seemed a priority. We, after visiting several other sites, chose this place as it truly checked all the boxes.
Ryan Was very Helpful in accommodating me with the space I needed . Have been Using this Same company for Each of my moves throughout the years.
Chantale made the storage unit rental experience an easy and pleasant experience for me. This facility is clean and well managed. Everyone in the office that Ive met has been helpful and courteous and the prices are very reasonable.
The experience was good..The representative was knowledgeable and answered all my questions..The unit was clean and I was pleased with the overall rental experience.
Great service, convenient location! They are also taking adequate health precautions since early in the pandemic.
Rick was very helpful and knowledgeable.
This location is amazing . Great staff with great attitude. They are very knowledgeable in understanding your needs and then getting you options based on that. Overall great place very clean and easy to access . Will recommend this location anyone who want a quality storage place for your goods
I have rented here on and off for many years. Great place and the manager Rus is very helpful.
I had a pleasant experience at Extra Space. The staff was professional and helpful. I was provided with all the information I needed to give me the confidence that my vehicle would be safe. They even went the extra mile by assisting me on how to park my vehicle correctly in the storage space to avoid damages. I give them five stars. If it was possible I would give them six stars! I highly recommend them.
Russ is very responsive in managing the facility . It is always immaculate and very safe .
Very impressed with the cleanliness and knowledgeable staff looking forward to renting there soon!
They are super easy to work with and the units are very clean!
Ryan was great in helping me with my storage purchase.
Friendly management, very helpful. Highly recommend
Great staff! Clean and affordable prices. Highly recommend these guys!
Great customer service! I was moving stuff by myself having a hard time. Kiera came by to help me lift stuff and helped figure out how to make things fit in my vehicle. She did not mind one bit. Just about everyone Ive come across here is willing to help and a great attitude.
Very helpful and has the patience of a saint.
Very nice employees who were very easy to work with. Clean rental unit. Good security. Free month rent didn’t hurt either. Thank you
Very helpful staff, and clean and safe storage.
I have rented at this location for many years. The manager Russ is such a great person. He has always been very helpful whenever I needed anything. Theres also another employee who fills in sometimes who is also very personable, her name is Kiera. I would highly recommend this place if anyone ever needed a storage facility.
This place is amazing!!! The customer service is wonderful!! Very nice and clean, super helpful and friendly. They are truly trying to take case of their customers. I would recommend to all my friends and family. Go see these two gentlemen Rick and Rus and they will take very good care of you!! Amazing people..
My experience was great, Super helpful, attentive, and very knowledgeable with information!
Kyrah showed me around and explained all the options and chauffeured me around to see the size of each option. Kyrah was very well spoken and very well organized. Gave me all the info to help me decide which size was best for my situation. 😊
Courteous, friendly staff and overall positive experience from the beginning! Jeff was very friendly during my move out and easy to work with. Highly recommend this location for your storage unit needs.
Kiera was fast at helping us and very helpful. Thank you extra space. I have what I needed and Im very satisfied. Come see them if your in need there great.
These guys are so so nice! They helped me understand what size unit I needed & held it for me until the date I was ready to rent! The process was as easy as I’d hoped! The facility is clean and feels safe. And it’s well lit at night! The office has a good variety of packing supplies at a fair price! Their location is perfect - especially if you’re in homewood. I highly recommend renting from them!
Incredibly courteous and professional! Our unit was climate-controlled and it worked perfectly. Highly recommend Extra Space storage on Oxmoor.
Went to Extra Space and was helped by Kiera. She was very nice, polite, and extremely professional. She took us and showed us the storage unit we had reserved. She even gave us some tips about how to make sure everything fits. She was awesome definitely recommend going to Extra space for storage needs.
This facility is in a convenient part of town very clean! Chantale, who helped me, was so nice!
This particular location was fine.. I never had a problem with security or gate access, and my stuff (a lot of antique wooden furniture) stayed in decent shape even though it was an outdoor unit. Just read the fine print when renting a unit from Extra Space Storage, and be prepared for rent hikes if youre using it for the long term.
Ive seen lots of storage units over the years, these folks are the most professional and courteous of all Ive seen. The units and surrounding areas are always clean and tidy, as is the spotless office. The staff are very helpful and will do whatever it takes to make your experience there a positive one. Nobody likes having to pay for storage, however its always a pleasure dealing with Extra Space in Homewood!
Keiara was an absolute doll. She was very through in her explanation of the property and how storage works. Russ was pleasant as well. I will highly recommend this site for storage again
The ExtraSpace Storage is extremely clean and well maintained. I love the space factor of the storage. The employees were extremely nice and knowledgeable and were extremely professional. I am very satisfied with renting my storage from ExtraSpace Storage Facility.
Jeff was very friendly and helpful. Clean dry unit. Great place to take care of my short term storage needs.
The property is clean. Very professional. Kiera is very good. The perfect location in what I was needing. I recommend this storage location.
The staff was very professional and helpful. There was no wait and it was a very quick process. I purchased my unit and loaded my stuff in all within 30 minutes! Definitely recommend it!
Today I had the pleasure of meeting Kiera and she was very helpful and courteous in assisting us. She is very nice and helpful in our needs.
This is my second experience with Extra Space Storage. Im confident Ill be just as satisfied with the service and accommodations this time in Birmingham as I was in The Bronx. Thanks again!
Kiera was very professional and helpful . Gave me and my family a very warm welcome and had great southern hospitality .she made us feel like we’ve been knowing her for years .the storage shed was very nice and clean would definitely recommend if you’re looking for a storage space this is the place to go .
Im glad that I chose Extra Storage Space. They were very helpful and professional in assisting me and my mother. The process to getting a unit was very easy and quick. I would definitely recommend them to anyone who needs a storage unit.
Jeff was kind and efficient! Thank you so much. Nice clean facilities!
This facility is an excellent location. I was impressed with the communication between the office that I made the original contact with and the location in Alabama. The unit is climate controlled and very clean. I would give this storage facility a five star rating.
Josh was amazing found the right unit for me. Very friendly!!! Wouldn’t let me drive the golf cart!! But glad I came to Extra Space Storage!!!
Kiera was really helpful in helping me understand my account status. Thanks extra space. Yall are the best ever.
I was relocating from Pennsylvania to Alabama and had awful time trying to locate a storage facilities that would lease a unit over the phone. After about ten or more contacts, I contacted Extra Space Storage who had a facility in Pennsylvania that allowed me to lease a unit in Alabama, using their remote access process. The process was quick, smooth and both offices have extremely friendly personnel that made my experience wonderful. The Alabama location allowed my mover to access the unit without no trouble. Extra Space was a lifesaver!!!
Jeff was so kind and really helped walk me through the process. I am so appreciative
We were taken care of and advised by Chantal in a most professional manner.
Kiera displayed a very professional attitude regarding customer service and information about the company. She offered additional assistance for me regarding the notification process of existing the unit when ever I no longer need it.
Kyrah was an amazing help! Very knowledgeable and efficient.
Thanks Kiera for your help today she was very nice to us and helpful. Come see them if your in need you won’t be disappointed
Ricky and Jeff are very professional/helpful. We are in and out on a daily basis with no issues at all. I highly recommend using extra storage space.
Kiera was really nice and helpful.Thanks for all your help. There a great storage facility and there customer service is exceptional.
Excellent service. Jeff was courteous efficient and professional. The facility is very clean and easily accessible.
Very friendly and helpful staff! Have had multiple units and always in great condition. Highly recommend!
Jeff was a very big help and very nice to me. Thank u so much for help jeff
Defiantly a very clean place to store your belongings. Offer great insurance rates as well! Defiantly happy with them!
Ann was most helpful in helping me select the size of storage unit I needed. Additionally, she saved me money by double checking an internet rate. I’m sure each employee is very polite, but Ann provided exceptional service.
Great place and great employees. Clean faculty and easy to access!
Very nice and helpful. Clean space and they got me my storage unit in less no time!
Clean, friendly Jeff, Cedric and Rus made sure I had the best unit for me.