No one ever looks forward to shopping for a mattress but Angela and Amy made it a fantastic experience. They were very knowledgeable of the product and patient with all our questions. They helped make the process pleasant and we enjoyed visiting with them. We will be back to purchase additional beds after the remodel.
Awesome store! Came in looking for a new mattress that would fit the both of us, and Amy helped us find the perfect fit. We felt catered to and helped in a way to make us feel special. She helped us in a super kind and friendly way, and recommended us to the perfect bed, and told us all the deals we could take advantage of. Couldn’t recommend more! :)
Best mattress shopping experience I’ve ever had! Amy and Angela at the Summit Birmingham store were great with helping me pick out the perfect mattress. They were very kind and patient. The whole experience was seamless. I would highly recommend looking them up when you’re in the market for a great mattress!
My husband and I will never buy pillows anywhere else! Angela and Amy will help you find what you truly need even if you’re not sure what that is going in. watch out for their BOGOs, my favorite time to grab new pillows for Christmas gifts (and myself)!
Amy was super professional, friendly and knowledgeable. We could not have asked for more
Hunter helped me and my wife throughout the buying process. He encouraged us to try different mattresses and different features. In no time we found something that worked for us. The only difficult part of the process was staying awake. Every bed there was super comfortable. I really appreciate the fact that Hunter worked late so that we could purchase that same night. Thanks again!
Great customer service, amazing staff. Highly recommend this experience and store! Amy and Angela were wonderful to work with!
Wonderful experience at Tempur Pedic at The Summit. Amy is very knowledgeable and helped me pick out exactly what I needed. Highly recommend this store!
We couldn’t be happier with the customer service that we received from Hunter and Angela. We came shopping for a pillow but had also been shopping for a mattress for awhile. They really made it easy to narrow down the perfect choice for us. Thanks to them, we will be receiving our mattress soon (and my husband can stop hearing me nag about wanting a new bed::))
Angela and Hunter were fantastic!! They were very personable and knowledgeable. They stayed after 7 to help us decide on a few things and didn’t make us feel rushed at all. Overall excellent customer service.
Great customer service. Our associate, Hunter, was so helpful and put up with all our questions. We had such a great experience.
Me and my husband had such a good experience. We came in looking for pillows needing more support. Ashley did a great job at helping us & was so kind! Def come here for any kind of sleep need you have. They have something for everyone!
Angela was so helpful! Really enjoyed working with her! Go see Angela! You will not be disappointed!
Amazing experience! The sales team was very friendly and helpful! I highly recommend buying your mattress from this store.
Hunter was a great help! Helped us find the right mattress that both my wife really like.
Great service and not pushy on sales! I’ve been sleeping on Tempur-pedic for several years and was looking to upgrade. Very happy with our purchase and looking forward to another night of great sleep!
Ashlee was amazing and so patient in helping me find the perfect product!! Thank you!!
The service is amazing at Tempur-Pedic. Angela is extremely helpful and very nice.
Great atmosphere! Ashley sold my wife & I the perfect sheets yesterday. We originally purchased a mattress from her back in Feb 2020 & just now came back to get more accessories. Were happy with our bed & experience! Thanks Ashley!!
I normally never ever make reviews...BUT I HIGHLY recommend this store to anyone looking to make new mattress purchase! My boyfriend and I worked with Angela a few months ago and purchased a mattress topper. AMAZING!!!! I cant imagine how wonderful their actual mattresses are!!! We tested them out while we were in store and they felt so amazing! Angela (store manager) was so delightful to work with! She told us all the great feature and benefits of the different types of mattresses. Great knowledge of product & customer service from her! We definitely will be back soon to make actual mattress purchase! Go see Tempur-Pedic at The Summit!
Friendly staff, she knew al the information we needed and wasnt pushy at all. Great experience!
If you want the perfect pillow… this is it! I now own 3
Angela and Hunter were so helpful and nice. Very clean and pretty store!
Great bed. We purchased split king with adjustable base. We also included sleep tracker, which they still can’t get working. Paid for install, now have to work with tech support.
Hunter was so helpful and amazing to work with! Thank you Hunter! Go see Hunter!
Angela gave amazing customer service to me and my wife! We highly recommend this location to anyone looking a new mattress! Go see Angela!
Great experience! Angela and others on the team were super-friendly, knowledgeable about all the different mattresses and extremely patient helping consider all the options so that I could make a confident decision within my budget.
Hunter Bridges was very excellent in the knowledge of the different mattresses. He was very kind and helpful, giving our family a great experience! I highly recommend this store and this associate!
Sales people were very professional and we will be buying for sure!!! Great experience and educated about different choices and what would fit our budget. Thank you!
Angela is super impersable made our experience amazing
Amy was so helpful and so knowledgeable about their beds!!
Dope place to fall asleep! And go talk to Ms. Angela Chapman she’s good people!
Had a great experience with Ashley. We called this morning to get some information on an adjustable base & Ashley was very knowledgeable and precise! Came in to physically check out the bases & made the purchase. No pressure at all! Highly recommend
Hunter was absolutely amazing! Loved working with him! Will be back soon to purchase pillows!!!
The staff (Ashlee) was very helpful and knowledgeable. We were able to get a better discount in store than we were online.
Ashlee was incredibly helpful at this store! I cannot wait to sleep on my new pillow tonight and come back to buy an eye mask. Check them out- very safe and clean.
Ashlee Evans was the absolute best! She walked me through the process of finding a the perfect bed for me.
Team was very helpful! Will definitely be back to buy pillows very soon!
Great experience at this location! Hunter was very knowledgeable and answered many questions that I had about my purchase. I recommend people stop in if considering purchasing one of the mattresses from Tempur Pedic.
Had a great experience working with Angela!
Hunter was great and we will for sure be back to buy a mattress soon !!!
Great customer service! Would recommend to anyone in Birmingham area to purchase at this store!
10/10 service and Angela was amazing.
Great customer service.👍🏼
Great customer service !
Recently purchased a mattress from the Tempur-Pedic Flagship Store at the Summit and couldn’t be more pleased about the buying experience! Angela was incredibly helpful and patient while I was trying to navigate this purchase. She listened and really focused on me getting exactly what I was looking for. Highly recommend!
Ashley was super helpful and so nice!
Super helpful and kind. Knowledgeable and straightforward.
This store is very clean and presentable. Even during Covid-19 this store provides a safe, healthy buyer experience. Xavier gave great customer service! Very knowledgeable about the products, professional and provided answers to every question...no question went unanswered.
Found the perfect mattress...can’t wait to get it home.
Excellent service from Angela at the store at the Summit in Birmingham. We learned a lot today so we will come back to purchase our bed.
Ashlee was so helpful, kind, and patient with us. We had a great and safe experience while shopping today.
Ashlee was extremely helpful and efficient as she assisted us with our purchase. When we emailed her with a question she immediately responded. The store followed COVID safety procedures and we felt very comfortable. We all wore our masks and we noticed that masks were available for customers if needed. We had an overall great experience and we look forward to our mattress delivery. Highly recommend this store.
Great customer service and very knowledgeable staff!
Great service and attention. A+ for Hunter for good help and a smooth transaction.
Hunter and Angela were very professional and patient. I really enjoyed my test mattress experience!
This is one of the only reviews I have written, but I had to share what top notch customer service I received at the Birmingham location. I live in a different state and bought a Tempur-pedic mattress in the state I live in (Love it and I’ll never sleep on another mattress!). I was visiting family near Birmingham and called the store to see if they had some slippers in stock I could give as a gift. Hunter went above and beyond to help me including personally calling me multiple times to verify sales prices and sending me photos of different options they had in stock to choose from. The shoes were on such sale/ reduced price, I wanted to give this review because he went so far above and beyond what would be expected when he really won’t even make a commission profit. If I didn’t already have a Tempur-pedic mattress, I would definitely be coming to the store and buying one from him. I recommended this store and Hunter in particular to all of my family and friends.
Wonderful service! My husband and I couldn’t be happier with our bed. Highly recommend!
Angela is the best! Sweetest and most thoughtful person I have worked with!!! Definitely go see her!
Beautiful store and great customer service !
Eddie and Ashlee provided exceptional customer service. They answered every single question thoroughly, and the store was exceptionally clean and sanitized. Thank you both for a great experience! Highly recommend
Ashley took the time to show us each mattress we were interested in and answered all our questions. She worked with us to set up delivery and also set up financing very quickly when we called in to place our order. She was professional, knowledgeable, and friendly. Thank you Ashley!
Hunter is Amazing! We will definitely be back!
Great service, easy and fast. Hunter was very thorough.
Hunter is absolutely amazing! Very helpful!
The store is clean and beautifully decorated. The employee was very knowledgeable and added no pressure. There is a review below stating that they were more expensive than Beds Express, but that wasn’t true for us. We actually checked with two other stores that sold mattresses, and Tempurpedic was the best deal. We purchased the Breeze mattress and Ergo base. With that purchase we received $500 for in-store purchases. That allowed us to get pillows, a topper, and sheet set.The in store sell or the actual mattress is not my reasoning for only giving 4 stars. I really considered 3 stars. The delivery was a crazy mess. It took almost three months. Not a single person, corporate, the salesman, or the delivery company gave me the same answer as to why. Then before we left for vacation I called to inform them that I would not be able to receive it the next week. Well, guess what? They tried anyways. Even threatened to send it back to wherever it was made! Thankfully we were able to come to an agreement and the mattress was finally delivered.
Hunter was great! We’ll be back!
Great atmosphere and friendly customer service!! Thank yall
Great experience with Hunter and we love our new pillows!
Loved the great customer service from Hunter!
Great service and knowledgeable staff
Eddie was very helpful and knowledgeable throughout our shopping experience. The store was very clean and all the necessary precautions were taken regarding the COVID-19 virus. If you are looking for a tempur-pedic mattress I highly recommend going to the store instead of buying from a local store! Eddie let us know about some specials that they had going that other stores did not and there is free delivery! We are very happy and can not wait to try out our new mattress!
Eddie and the whole Tempur-Pedic crew at The Summit are awesome. Very professional and helpful in every way. Eddie went above and beyond to help out with an exchange, even during COVID-19. Highly recommended!!! I will be returning there for all my Tempur-Pedic needs. Go see them, you won’t be disappointed!
Hunter is very knowledgeable and helpful!
Just order online.
I loved working with Hunter
This store is beautiful inside with top of the line bedding products by tempurpedic and friendly and engaging sales staff. Highly recommended!
Very nice store and the employees were helpful. However, prices were much higher (for the same mattresses) than bedzzz express. We expected to find lower prices buying from the tempur-pedic store directly.
My husband and I visited this brand new location last week. As soon as we entered the store we were welcomed with the nicest greeting from Brian. We had very different shopping experiences at a couple other mattress stores in town (found very pushy sales people) and didn’t think we would ever be able to agree upon a mattress. Brian helped us narrow down our options. Thanks to him being so friendly and welcoming we felt comfortable enough to actually take our time. He educated us on everything we need to know so we can make an informed decision on which Tempur Pedic model is right for my husband and myself. We will be back soon to purchase our new luxe breeze soft mattress and an adjustable base unit. I highly recommend anyone looking for a new mattress to go straight to the new Tempur Pedic store in The Summit.