Conner was a huge help in picking out a mattress that fit us best. We never felt pressured to make any particular decision or buy a certain mattress during the entire experience. He was very knowledgeable and engaging, but did not hover over us while we tested the suggested mattresses, which I can appreciate. A great experience overall!
Conner provided an excellently tailored shopping experience. I appreciate the time he spent to ensure we were getting everything we wanted for a great price. Would recommend shopping here to any of my friends or family.
Great experience! Van was very helpful and informative without being pressuring! Can’t wait to enjoy our new mattress!
Very helpful salesman who was knowledgeable and patient while we tested and retested bed after bed. He went the extra mile to help us find what we needed in our price range. Also Love the trial nights of sleep. Helps with making such a big purchase.
Conner at this mattress firm was great in helping me find the exact mattress I wanted. Highly recommended.
Alex was awesome in helping me choose a new bed!!! Highly recommend!
Went to this store today on last minute when its almost closing time,this young men Connor welcome and help us to get exactly what we need for our sons first mattress.Great costumer service, very attentive and great personality, this men is an asset to any company.We appreciate your help!! You Rock!!
Very detailed, helpful in making our mattress decision. The staff was great!
Great service and awesome price!
Gerald and Connor were very helpful with getting us information and helping make the mattress shopping process easy and fast.
My fiancé and I shopped here for our first mattress today! Louis was so helpful and really respected our budget. He showed us so many options within our price range and left the decision up to us which was much appreciated. We got to benefit from their Presidents’ Day sale and felt like we got such a great deal. Louis worked hard to help us save money where we could and we walked out with more than we expected! Great experience overall especially compared to other stores we had looked at prior to Mattress Firm
I was there first customer of the day on Cyber Monday, received excellent service! Keep up the great work!!!
Quinton was a true pleasure to work with. He listened to exactly what I needed and got me squared away in record time which was exactly what I wanted.
Got a great mattress with same day pickup and a great price.Conner was excellent and made the process a breeze!
Very friendly and helpful staff who asked all the right questions to support in getting a mattress that fit my needs.
Germonique is very thorough and personable. Shes taken care of me on two separate occasions. Id return.
Connor was great! We found the perfect bed for us, at a great price!
We checked here first for a new mattress and then shopped 6 more retail stores. We ended our day back here to purchase a new mattress and base from Kevin. Not only do we feel we got a good value, we were assisted in finding which mattress would fit our needs. Kevin approaches his customers to help and inform. I like to try a mattress and gain information. His approach is helpful and respectful. He is not pushy. He knows his products. Highly recommend!
Van was the man! Great help
Thanks Conner for your help finding the perfect mattress!
Great detailed customer service, went above and beyond to ask questions and ensure we got exactly what we were looking for. Took the time to find out are needs!
Worked directly with the manager, she was extremely knowledgeable and courteous. Knew exactly what I wanted and helped me get the most for my money. Will absolutely shop here again.Thank KaLee a lot ! I will come back for the Pillows
KaLee was my salesperson.She was exceedingly helpful and took lots of care to answer my questions. They have plenty of financing options if you have little or no credit history. There were so many beds to choose from and I found the right bed for me. They even threw in an adjustable base! My experience left me with stars in my eyes. Buy your bed here!
Entering the mattress store the lady interviewed me like I do many of my patients, asking a bunch of questions to get a good idea of what kind of mattress I’m looking for. Then I proceeded to be “Goldie locks” and flopped around the beds like a fish out of water in order to find the perfect mattress. I narrowed it down to two mattresses and decided on one because of the price. Since I’m not a decisive person the next day I brought a family member and the kind lady treated him the same way she treated me. My family member ended up choosing the same mattress and it made me feel tremendously better about my decision! I would recommend this mattress firm to anyone!!
Had a great experience here. Kevin was incredibly helpful and very knowledgeable about our purchase. We were previously using a sleep number bed and it was setting my sciatica on fire. He talked us into a purple mattress and ever since Ive had less trouble walking. Mattress Firm literally saved my legs.
Worked directly with the manager, he was extremely knowledgeable and courteous. Knew exactly what I wanted and helped me get the most for my money. Will absolutely shop here again.
Dixie was great. Understood what I needed and set up delivery for me
Olivia took the time and had the knowledge to provide the information to purchase the mattress that we needed. Thank you again Olivia.
Went in with no problems Shane greeted me at the door with open arms.. was very professional and detailed about the mattresses, best service I have had with with any mattress company
Great experience at this store! KaLee was very accommodating, personable and had a great attitude! She new the products well and met our bedding needs!
Had an excellent experience at Mattress Firm! Kevin was very helpful in helping find the perfect bed. Would highly recommend.
Great selection and prices!! Cassie and Chris were helpful and really know their products. Easy choice to come back here the next time I need another mattress.
Purchased my new sleep system on Thursday, with prompt delivery. Highly recommend! Ask for Kevin.
Its okay! Nothing special!
Dixie did an amazing job!! Great customer service!
My fiancé and I had a great experience picking out our mattress here, Kevin was very kind and super knowledgeable and helped us find the perfect mattress! 10/10 would return again!
I had a wonderful experience at the River Ridge Matress Firm. I walked in looking for a box spring, and immediately was informed on all of the different ones available and which would be the best option for me. Bruce was fantastic and also helped me pick out my new pillows. I will definitely be coming back to purchase my mattress when the time comes. Thank you Bruce and the whole Matress Firm team!
I went into this store expecting to be underwhelmed like every other Mattress place I’ve been to on 280. Not so here. The manager, Kevin Nylonas was truly amazing to me and my wife! He showed us a number of options, and I never felt like I was pressured to buy at all! If you need a mattress, go to MattressFirm next to Men’s Wearhouse and ask for Kevin!!!
Jorge Orejuela was more than helpful and very professional. He helped me find exactly what I was looking for & because he knew the merchandise, it was quick and efficient.
Kevin Mylonas was great to work with! He was very nice and helpful!
I LOVE MattressFIRM! Why? Because not only do they have THE best Sleep Consultants, but they also have 5 Advantages that really show why they are THE #1 Sleep Store in the country:1) The Low Price Guarantee (If you find a better price somewhere else, get it written down and they will beat it by 10% or the mattress is free.)2) Red Carpet Delivery Service (even SAME DAY Delivery in most areas),3) they have THE Largest Selection of beds (the companys buying power allows them to pass THE best Savings and Selection on to you)4) they are involved in our Local Community (currently accepting ANY donations for Foster Kids - clothing, toys, monetary, etc. Even if you dont need a new Sleep System, if you want to help the Birmingham Community by giving to local Foster Kids, then just simply stop by ANY of the 18 greater Birmingham locations and place your donation in the bin located inside the store.)5) and MOST importantly: the Sleep Happy Guarantee - this is my favorite. It allows you to pick a new mattress, try it out for 120 nights, and if you dont sleep happy within those 120 nights, (for a small processing fee) you can do a one time return or exchange! (Go back into ANY MattressFIRM and pick out another mattress if you think your mattress wasnt perfect the first time!)
If you like pushy sales people than this is the place for you. Seems like good products but was constantly being pushed to buy now.
Great service!!
Very helpful and pleasant to work with
Very nice selection good service.
Friendly staff and they will work with you to find what you need!
Super friendly service!
Because I Like Fish
Kevin was great!!!!!