Test ride was lovely and I enjoyed talking with Rob. My kind of shop.

The E bikes were unbelievable. Test ride was awesome. Had a lot of fun. Ray was very knowledgeable and gave great customer service.

Ive been riding a Yuba Mundo for 10 years 5 days a week to and from work. I took my bike in for a end to end tune up and recommended upgrades. After the work Blue Herron did I feel like I have a whole new bike. I had been taking my bike to a more corporate chain store. The difference is really striking. Each time I called the folks were patient and they had notes on what needed to be done. When I picked the bike up everything had been done! No complaints. Im super grateful.

Helped us in a pinch with a last minute brake repair. An amazing shop with great selection and expert mechanics.

Poor customer service experience. Unfortunate.

Every neighborhood should be so lucky to have such a great bike shop like Blue Heron!

Friendly and helpful staff. Business was conducted at the back of the store due to COVID-19

Repaired my bike quickly and for a good price. Good social distancing measures

Very nice, professional staff who were able to repair my bike for an incredibly reasonable price.

The guys at Blue Heron Bikes are great, honest people that are make the community a better place. I just had some flat tires and they helped me out with air no questions asked, AND during the pandemic. They helped my friend out too very quickly with his bike. Saving up to buy a nice bike from them!

Excellent helpful & friendly service. They care more about helping people get what they need than they care about making money. They adjusted my bike free of charge.

Rob was super helpful to my wife and I when we stopped in to shop cargo bikes for our family. He patiently let us test ride multiple bikes and was very knowledgeable about the different models they sell. He was never pushy or tried to oversell us on something we didn’t need but rather was very accommodating to us. We left very happily with a new cargo bike and our whole family is thrilled with our new car-replacement!

Went to this shop with my daughters to buy them new bikes, they were very excited of course. We waited in the hot sun outside for 20min, completely ignored by both staff members. Big disappointment, we will have to find bikes somewhere else :-(

Rob and the excellent crew at Blue Heron have kept me rolling on two fold-up bikes over the last 4 years. Biking 40-50 miles a week, theyve saved my bacon a bunch of times and kept my old (seriously used) beater bike alive at least a year longer than it had any right to be. I gladly bought my new (excellent) fold-up bike there (at the same price as REI and the distributor) just over a year ago and have loved it, and the service theyve provided, since day 1. Theyre super friendly and extremely knowledgeable. A local shop that knows the neighborhood and its people and all at a totally fair price. More like this shop, please!

This is my first review. Im a big fan of Blue Heron Bikes. Ive been there twice now. The first time was to buy a bike rack for my sons bike. They performed the work on-time and and managed to save me a little money at the same time. The second time I brought in my road bike for a complete tune-up. They took on the project with great attention and care. I got a call when the bike was ready. Im really happy with their work and recommend them highly.

I use an unusual mountain bike style wheelchair. Blue Heron Bikes has been my go to spot for repair parts and modifications. I have gotten Schwalbe tires, racks, and other parts. The staff is very helpful in getting these items. The service is better than any other shop Ive gone to. They also are decent in price.

Absolutely fantastic shop.

Always great service and super nice!!

The owner is pretty involved here, and hes helpful and friendly. Beautiful setup with a good selection. Staff has been nice to work with as a whole.

The staff are super friendly, helpful, and laid back; but they definitely know their stuff. The shop has a great selection of cargo bikes.

This store epitomizes everything I dont like about bike culture. Every time I have gone here, the staff has found a way to treat my like junk. The first time, I special ordered something that was supposed to be there in a few days, and the owner forgot. On other occasions, I have sought to get my bike tuned up and was instead treated to a sanctimonious lecture about matters unrelated to the work. They have never simply done what they said theyd do.

Great staff. Knowledgeable, kind, fair pricing on repairs. Wonderful store.

Excellent service. Professional work, great attitude and very reasonable pricing.

They helped me adjust my crazy handcycle when I was on crutches. Very helpful and kind staff.

I would posit that best bike shop along the cascadia subduction zone + san andreas faultline. Love em.

Very friendly neighborhood bike store. Excellent commuter, cargo and folding bike selection!

Very nice and helpful staff

Went in there to buy a bike for my son. Staff just ignored us. They seem to have no interest in selling bikes.

Best God Damn bike shop on the Ohlone Greenway!

Friendly staff. Thanks for the tire fill!

Great store

Friendly folks!