Horrible service! I purchased a car years back and the then owner treated me as I was beneath him! I mean horrible horrible service with a car that was high mileage and within the first week every light the car had on the dashboard was on!

Bait and switch in full effect. They tried to tell me I only qualified for two cars in their lot with my credit score. Id just looked at my credit score and know it was 100 points higher than they claimed. They originally told me they have a truck with fairly low mileage and when I got there, the one Id come to see had over 300k miles. I went to a regular dealership and with the same substantial down payment, I was able to purchase a newer truck with less miles than the one I first went to their lot to see. Beware buyers!!!

Ive been having my Toyota Highlander for about 18 months now and I never had a problem. My salesman Jack was very kind & most importantly patient with a woman who had tons of questions & just wanted to make sure she was getting the best value for her money. All the truck needed was a new battery and 2 tires and it was done. Thankful for a great experience!!

This dealership has more popularity than pretty much any business in town. Great people in a clean, professional setting. I was very pleased and even have my family and friends, who thought they couldnt get approved, going over there to get approved.

Marlon is the only guy I would buy a car from here. He will take care of any issue or concern that may arise and ALWAYS takes care of his customers! He understands repeat ans referral business and takes pride in what he does. I highly recommend MY MAN MARLON! Bee is pretty awesome too... Ask for her if Marlon isnt there.

Awesome dealership with dedicated employees! Remi did an awesome job in helping me find the car that I was looking for. The financing manager was also a tremendous help in getting me what I was looking for. Overall great team to deal with!

Mr Marlon and Mr Rex made sure that I made a purchase that was within my budget. These gentleman displayed great customer service and I would recommend anyone to come out and get a great deal. I will definitely come back when it’s time for another vehicle.

Just got a brand new car from North American Auto Group. Excellent team and Excellent service from beginning to the end. The Miracle Workers here are perfectionists who love their job but most importantly love their business and helping others. If you are considering getting your vehicle here in Baton Rouge, dont hesitate to visit North American Auto Group.

I will definitely recommend all my family and friends here. Mr. Donovan helped me and is very helpful and courteous. He will go above and beyond his duty to assist you. I am very pleased with my car. Kudos to North American Auto Group especially Mr. Donovan.

Horrible service. Will sell you a vehicle and it’ll have something wrong with it the next few days. They will claim to fix it but they don’t. The workers will try to get your girlfriend’s number, act completely unprofessional. Still having problems with the vehicle. Don’t ever recommend buying a vehicle from this dealership.

Just bought my first vehicle from North American and couldn’t be happier! The process was smooth, no bs, the finance dept was by far the most knowledgeable finance dept I have dealt with and I have bought a lot of cars! I just read a review where the gentleman stated he should have gone to a “real” dealership where they don’t hire just anyone off the street...which I found quite comical. Evidently, this gentleman has never worked at a dealership because that is EXACTLY what they do! Volume is key while quality is a little further down the priority list. I have walked into some very large (so called reputable) dealerships (and I had to walk in bc no one would greet me on the lot) only to have salesmen look at me and then go back to conversing with their friends. North American Auto (which is no pop up dealership and has served the BR community for years!) offered me the selection that I wanted and the respect and friendliness that I appreciated. When I bought my car, three salesman helped me unload my trade in and put my things in my new car. They didn’t have to, they were not asked, they certainly were not paid, but yet they took the time to help me out or at the very least offer assistance. So go ahead and go to your large volume dealership bc you “think” you are getting the experience you have set in your mind...I will take personalized service, and genuine people any day!! And I got the car I wanted at a price NO ONE could beat!!

I just purchased a car, Mr. Paul was my salesman. Great customer service, service was fast. They made it very easy for my first purchase. They work with you, I recommend whoever’s looking to go here.

I bought my Tahoe from them best car buying experience ever will be back

I want to thanks Breanne loving for helping with my camaro! She is a amazing sale person.. loved the way they help the people.

If you are looking for a great place that will sell you something nice reliable and affordable then North American Auto on Florida Blvd 7610 to be exact is the place to be two thumbs up!!!!!!!

This was by far the easiest process. The customer service was exceptional. Bre was absolutely amazing she answered every question and made this buying experience easy. Would definitely recommend anyone to go see her. Thanks Bre

My Lady and I went to the Gonzales store,a co-worker had told her about about the car dealer.First red flag,they took her money and then showed her the car she had bought, a Cadillac SUV.I pointed out the oil leak and was told it was water they had just washed it for her- Red flag #2.Took it to Auto Zone to have it checked for DTC,s and and a code for the electronic Valve control circuit was active with several counts in its history- Flag.After driving a couple of days she complained that the car would pull to the right,I did a test drive and the same thing happened-Flag.Told her it was a piece of junk.Talked to the dealer and was told we had to get it to them on our own so they could check it out.I called a Wrecker and got it there,the slick tongue salesman convinced her that there were no problem after they drove it and it did not pull a that time.She drove another day and it started pulling again,I called them and they said the purchase was AS IS and they would not do anything,I told them that the state has a 30 day Lemon law and we will be in contact with our Lawyer. Next day they called and said to bring it in and they would give her a different car.They did not like my attitude,I said get your money and go shopping and they asked me to leave,Several hours later she picks me up in another Junk Cadillac,the right rear window motor and assembly was missing and there was a piece of wood holding the window up,the dash come apart on the drivers side and would hang with the wiring exposed. Put it in the shop to get fan and wipers working and a second time for Oil leaks.

I went to the lot in Gonzales, I gave all my info and was told they would work on a deal . I had to call them to find out how it was going . I would never get an answer from them . I am not saying I have the best credit score but they told me that they could help me. For 3 days I called them then I just gave up cause I felt like they just was pulling my strings . I would not recommend this place at all. The finance manager Thomas is VERY VERY rude to customers and lies to customers.

Mr. Chat is my hero! The thought of getting a car on my own was just that a thought Places I had shopped prior to North American had literally laughed and humiliated me. I had given up hope until I got a call from Mr.Chat, he worked with me for almost two weeks, never gave up, and now I have my own car. Thank you Mr. Chat, youre the greatest

Airline store....Manipulating and deceitful. They are not up front and they use the worst financial companies around. The manager has no people skills. They only want the sale and they will manipulate and scheme to get it. I’m sorry my son went there.

WOW ! THIS PLACE IS THE TRUTH ! Welcoming friendly and the cars are all nice even the cheaper ones are low miles and clean . Management is very positive and willing to go the extra mile for you !!!

I would say the rating star is hitting at 5 and more North America got me in my car same day with no problems if youre looking for a car stop at North America and youll be leaving with and the the same day thanks again guys......

Akil Bennett was Awesome. Had me driving in two hours. Go check him out if you looking for a new car.

Thanks for making my experience a better one. You’re awesome and again thanks

I should have known from the time I walked into this building that it was going to be a horrible situation. After talking to Vinci over the phone and ensuring that my time was NOT going to be wasted on being able to get in a vehicle that I wanted, she assured me that I should make the drive that and they were making deals left and right and that I would be able to get into a vehicle without a problem. Needless to say, after an hours wait, I was told, NOT by my salesperson, that I would not qualify for their “special loan” that they had because I live more than 25 miles away from the car dealership! I specifically asked several times to make sure that I wasn’t going to have my time wasted in driving to Baton Rouge for this vehicle and I left having wasted my time, money on gas and just my energy on these people that don’t know what the hell they’re doing!! It is so aggravating having to deal with someone that does not know what they are doing.... in my opinion, go to a dealership that is actually a real dealership and not one of these places that pops up and hires any Joe that walks up and looks for a freaking job! This place is beyond a joke don’t waste your time!

Everyone at north American auto group baton rouge went above and beyond helping to get me in an amazing car! John guidry is one amazing salesman!! They treated me and my husband as valued customers. This is now the SECOND car we have bought from them. In need of a car? Go see John and tell him Christy and Trevor yonge sent you!! Get the awesome hookup!Thank you all for everything!!

North American Auto Group has been so good to us thank you so much for our new cars if you need a car go see Donavan he will hook you up!!!!!

My man, Jarmaine aka BIG MANE WILLIAMS. Gave me a great deal, no hassle, no worries with Big MANE! Come by they will treat you right.

Huge shoutout to Donavan and Nathan for really making the experience an easy one. I will definitely send my friends to them....

Thanks Marlon my best friend and Rex for taking care of me and I recommend anyone to them.

Yes yes yes thank God.. Akil Bless With Wit A BMW ... Come on Florida To North American Great customer Service ❗

I am truly grateful for Bre and the staff at North America Auto. They made sure that I left off the lot with a vehicle. If you have anything on your credit that maybe stopping you from purchasing a car. Come over to North America. They will do everything they can to help you.

The team over at North American Auto on Florida Blvd. only uses the highest level of professionalism, we TRULY make your experience amazing!

Great First time Experience phone call I spoke to a Good friend of mine Akil he gave me a full complete run down on all the cars in the lot and what I should expect if your looking for a new car make sure you check out my guys at North American Auto Group and ask to speak to my boy Akil.

Great company. Very helpful! Highly recommended!

Excellent,Great Service When you come get a car from here its Quick and Easy Family Atmosphere!

Excellent customer service and great sales team!!! They get you in and out easily 7610 Florida blvd Baton Rouge 70806

The folks over at North American auto will help you get in that ride you always wanted!

Akil is the BEST bro!!! He’s one of the best salesman I’ve ever experienced!

My man Jarmaine Williams took care of me they make it easy! Thanks Marlon he was the one who work it out.My People

Akil is a very Professional & Awesome salesman !!!! Go check him out and purchase your new ride, you wont be disappointed !!!! Dont wait, call him up now !!!!

They sold me a car wit a false can fax. When I kept having problems with the front end I went to trade it elsewhere and was handed a car fax showing the car had been in 3 previous accidents. They withheld this information and mistepresented paperwork. I would never buy another vehicle from them nor recommend anyone too.

I got my first car from Akil and it runs very good

Mr.paul,Morris,and any of the staff Thanksi will recommend anyone.Great experience...

Yoooo Akil is the man!! Guy was easy as heck to work with, Im definitely sending my friends to him when theyre ready to get vehicles

Bre took her time with me outweighing my options and was very helpful! I will be sending my friends over

Bre was very helpful ! She made it very easy for me !!! Thanks bre

Great friendly salesmen, & they get you in a car the same day‼️ ☺️ Easy progress👏🏾

Great place to buy a car. Ask for bre

Great selection great service ask for Marlon Antoine

Akil was the best salesman I have ever experienced!! Everybody, go see him at 7610 Florida Blvd ASAP

Akil is the BEST salesman I’ve come across

Great place to do business!!! Great people staff and they make it easy!!!

Very pleasant to deal with this group. Marlon is a beast!

Thanks Akil you were GREAT!!! I LOVE MY NEW CAR!!! 😊😊😊

The sales man where nice but the day I went up there the BMW that I had went to look at they had lent out to another customer that they had scratched up there car and they getting it buffed and they said they would be there soon and then after a hour had went by the said well she went to get her child from school and that she should be there in 20 mins so they said we could wait or just come back tomorrow so we waited patiently and they they never showed so we came back the next the sales man was late and some one else had to show us the car and so when we pointed out some of the flaws they didn’t want to fix them unless we paid full price for it so now we have had the car less than 2 weeks and about have to put thousands in it

Great experience! Nicest staff ever!!

NEVER!!! do business with these people. Unprofessional and disorganized.

Akil is a good and very professional salesman, check him out you want regret it ..

They dont make you feel like a priority. You have to constantly follow up with them.

I have a 2015 Chevy Malibu I had to take the car to back to the shop this time they dont no whats wrong with. Now Im out of a car

I been their be for they good

Thanks for making this experience easy for me

They werent going the extra mile to help you into your own ride.

The one on Florida blvd were great

Very professional got the car I wanted

Sales manager is upfront and honest!!

.Go to North American.. get you a car for LOW PRICE AND LOW NOTES ... s/o to BRE she makes it happen.

Fast, friendly service and quality cars

Earl Perry is the BEST!!

Need to post price of vehicles. Some of us dont have time to call and be kept on the phone.

The people there is real as real can get

Earl Perry is the Best

Good place.

Akil was wonderful!!

LOVE this place!

Selling flood cars!!!

Bre was awesome !!!

Bre is the best !!!

AKIL IS AMAZING!!!!

Friendly,polite,very helpful

I LOVE THIS DEALERSHIP!!!!!

Ask for akil

DO NOT BUY CAR FROM HERE !!! THEY LIE LIE LIE LIE LIE LIE LIE LIE LIE LIE AND LIE SOME MORE.