I will never be able to say enough great things about Brad, Brian, Mr Bob and Southpoint VW! I have been doing business with them since 1999 and have never had 1 bad experience! These people care about you during the whole process and what they did for with purchasing my new Beetle….outstanding! They made a very “interesting” transaction, not only possible, but smooth as silk!!Thanks Brad! You are amazing and I owe you and Mr Bob lunch!
My husband and I had a wonderful car buying experience at Southpoint Volkswagen. Mr. Bill and Kevin were both awesome and took great care of us. We left the dealership the same day we went within about two hours with my new Atlas and I love it!! We are blessed to have been able to purchase my new ride! Woohoo!!!! Swing by Southpoint Volkswagen for your next vehicle purchase...they may have just what youre looking for.☺️
Great experience purchasing a 2022 Tiguan R-Line with Chris! Definitely would recommend Southpoint VW to friends!
A few weeks ago I visited South Point Dealership, found my dream car unfortunately it was already being purchased by someone else. I decided I would wait till they got another with the features I feel in love with. Brad reached out every week until they received the car I wanted. When they got it on the lot, they got it ready for me that same day. It was a pretty quick and easy purchase. Very pleased with this dealership, and very pleased with my new Cross Sport.
Our salesman, Chris was very knowledgeable and thorough. I loved the costumer service and and felt like they gave us the best price possible even adding a few things that we didn’t even ask for. My daughter is very happy with her new car and I will definitely be back for our next car purchase!
This was the best car buying experience I’ve ever had, and this was my fourth time buying a car. I did all the paperwork online and they ran my numbers minutes after I submitted everything. They told me everything checked out. I went down and picked up my car the next morning. I spent no more than one hour at the dealership. Great customer service. Would definitely recommend. And I’ll for sure be back!
Superior Customer Service!! The staff is incredibly nice & helpful!
I purchased my car from Southpoint VW bout 4 years ago, the purchasing experience was great and the team really listened and worked with me to help me find exactly what I was looking for.I’ve since moved out of state but schedule my service here when I’m back in town visiting family because they are without a doubt the most honest and trustworthy VW dealership I’ve experienced in Louisiana, Texas, and Georgia. I never worry about them overcharging me or parts /service or asking me to perform a service I don’t need.Recently they didn’t even charge me the $140 diagnostic fee that some other dealerships have tried to in the past for services that are covered under warranty.It’s refreshing to find a service department you can trust and this one is the best!
We’ve lived all over the country and this was, by far, the easiest car purchase we have ever made! Chris Pray was our salesperson and he handled everything via text which was a blessing for this busy mom! We will be buying all of our cars from Southpoint in the future! Great work y’all!
Awesome experience, Chris was awesome and made everything easy!..
Best experience I’ve ever had at a dealership. Brian Rhinehart was our salesperson, fantastic guy! Knowledgeable, efficient, and fun! Enjoyed the Finance Manager as well, very genuine, knowledgeable, and fun the be around. Highly recommend!
From start to finish, everyone was professional and helpful. Christopher knew everything I wanted to know about my Taos. He was friendly and never pushy. I bought my first Jetta from Brad in 2003, and he is now the Sales Manager. That says a lot for the dealership with regard to lack of turnover in staff. I am as impressed with the Southpoint team as I was 18 years ago.
Very professional from beginning to end. Used the service department on my 2013 Jetta TDI that I so proud to own. Great dealership
Rewind two months ago when i visited Southpoint to test drive a new Taos. This was my first time car shopping and I made sure to let the salesman know I was just looking. Not trying to buy. He was helpful but not pushy at all. A few days later I was ready to start the process to buy. Told him which color and model i wanted. Everything was set and i went in to sign papers. While he was getting everything together, he gave me the keys to check out the car. I walked outside, he had pulled a black car for me. I wanted white and the white one had sold earlier that day. Upsetting, but not a huge deal. Waited for the next shipment to arrive and bought my car later that week. Fast forward three weeks, my engine light comes on. It has been in and out of the shop since then. Ive driven it for about 4 weeks total. While the issues are frustrating, i know it is not the dealerships fault, but their customer service is insanely terrible. I dont know if it is because I am just a 22 year old girl, but they treat me with no respect. My car is there for the third time and they have yet to offer anything to help. I will be making my second payment while driving a base model loaner vehicle, again. The least they could do is pay for gas. They treat me like my car issues are a huge inconvenience to them. I also usually have to call myself after several days to get an update on my vehicle. I have contacted corporate, and the manager who was in touch with me was very kind, but it did not do much help. This has been a nightmare to deal with. Truthfully, I was not supposed to be given this vehicle in the first place. It was because of their mistake. Cant say i recommend.
Probably the smoothest car purchasing process I’ve ever gone through. Staff was helpful and attentive. Chris was my main point of contact and did an awesome job. Definitely recommend this dealership.
It was great working with Southpoint!!!! I would definitely recommend them to anyone who is interested in buying a Volkswagen.
Friendly folks but products arent that good. 2014 Jetta SE repair 1200 dollars still has check engine light. Response 90% of the time a car is perfectly fine to drive with a check engine light. Thanks Greg great information. You didnt fix my car and youre going to make me wait two weeks for next appointment. Car to be sold. Never buy another Volkswagen.
Drove from Mobile, Alabama to purchase a vehicle took a picture of the cashier check on Friday text it to the salesman. After I arrive I realized I had forgotten the check .I offered to leave a $ 1000 deposit and send the balance electronically on Monday they refused my offer. I called back about 4 hours later to get information on how to send the money electronically the salesman informed me that the vehicle had been sold an hour ago.
Southpoint is hands down the best dealership anywhere around here. Service is awesome!!
Great service with friendly staff who weren’t pushy but answered all my questions and helped however they could. It was a really busy day for them but they took care of everybody with a smile. I wouldn’t hesitate to return here again or recommend them to anyone who asks.
Great place!! I’ve had a bad experience with car salesmen in the past and I had the exact opposite experience here! Chris and Kevin were super friendly and so very helpful With trying to get me the best deal they could. They gave me my space while looking at cars and I didn’t get bombarded with emails and texts after giving them my information. Im in love with my new car and I 100% recommend going here for your next car!
The customer service and help was great. My car is a 2011 used by two other owners before me Volkswagen Jetta. There was a bad problem with the breaks where I would have to push them down to the floor for my car to stop but I brought my car here and they were able to fix the problems with my breaks and now my breaks are not loose and are very tight! Bring your car here if you have any problems with your Volkswagen.
My experience at Southpoint was great. Chris was easy to deal with and straight to the point. They had a great selection of vehicles. I ended up going with the Atlas Cross Sport and love it so far!
Kind, through and attentive. The process was easy. The staff was relatable and helpful. We drove 7 hours to make the purchase and the staff showed they valued our business.
Anthony was so friendly and helpful in getting the best deal for a car for my daughter. Would definitely buy from them again.
As a 23 year old buyer, Mr. Bill listened to exactly what I wanted and what I was trying to accomplish purchasing a 2021 Atlas. He is your guy!!
Best experience I’ve ever had purchasing a vehicle. Salesman Brian was extremely knowledgeable and helpful.
Greatly Satisfied with my experience at Southpoint employess in sales and service were really knowledgeable and attentive to my needs. Def will be doing business with them again in the future
BEST SERVICE! Kerry and Bryan were the best help throughout my buying process! They were patient with my questions and gave me piece of mind. I will be recommending this dealership to all of my family and friends!!
Brian R. was a great salesman. And their staff made me feel welcomed. It was a pleasant experience.
The dealership as a whole was fantastic. Everybody that we worked with were very attentive, and made sure that we were completely satisfied!
This had to be one of the best car purchasing experiences of my life. Chris Pray made our transition from our Audi Q5 to our new Volkswagen Atlas Cross Sport amazingly simple and seemless. If you are looking for a new car or SUV contact him and youll be glad you did!
My car salesman DJ was AMAZING!!! The process was smooth and easy. Just when I thought I wasn’t leaving with a car, DJ said “Miss Meagan! Didn’t I tell you I got you!?” And he was right. I didn’t leave with my intended car, I left with the car perfect for me!!! Thank you so much!The GM, Brad was a sweetheart as well. They didn’t try to force a car on me. They didn’t push me in a direction that would make me uncomfortable. They simply understood what I wanted/needed in a vehicle and showed me how I could have it all.
Brad, Kevin, and Chris made purchasing my first new vehicle a breeze. Had a great experience and highly recommend. Thanks guys!
I purchased a car from Brad, he was fairly nice and Mr. Bill . Had to return the vehicle for new tires and an oil change. Once I left and came back I felt like they didn’t have much time for me. Didn’t even get the license plate cover like the others... Mine was put in the back window . It be the little things that let the customer know they are appreciated 🙂....
Very pleased with the professionalism and honesty of the GM, owner Bob Grace and sales team. No high pressure selling, they let the vehicle sell itself. From the time I made my decision to purchase, the sales process took less than 30 mins.
Great customer care and very smooth purchasing process. Would highly recommend!
I had a great experience here. My salesman was Troy (he was great!) and the finance manager I worked with was fast and efficient. Thanks for making my experience pleasant! Keep it up!
Nice people, quick transaction and got the car I wanted.
Brian & the team at Southpoint VW made my car buying experience very easy and got me a great deal! Brian was flexible in working with me via calls/texts since I was traveling & working, and we were able to get almost everything squared away before I was able to come in person. Once I got there, he patiently answered my last few questions and got me a great deal on a 2021 Atlas Cross-Sport which I love! The final paperwork took about 10 minutes with Kevin and was far simpler than any of the hour-long sessions I’ve endured elsewhere in the past. I look forward to working with this team in the future & will highly recommend this dealership to friends & family :)
Top Notch all around. Found the car we wanted. No haggling or upsell at Southpoint. Deal was a breeze and we are very happy
Really enjoyed doing business here! Everyone was friendly, helpful, and attentive. Only thing was that they didn’t totally listen to the requests I wanted for the car I purchased, but overall not a bad thing, because I love what I got. Would recommend this location to someone! Look forward to working with them in the future.
I had a super experience here. They make things easy, they were friendly, and they were straightforward. Would 100% buy again
Mr. Bill Reinhart was my salesman. He gave me a excellent offer on my trade in and I was able to purchase exactly what I wanted. He was excellent and was extremely pleasant to have assist me.Thank you Bill.
The best experience I’ve ever had buying a car. Highly recommend!
Was very impressed with our experience at Southpoint Volkswagen. Our salesman, Troy, was not pushy and was patient with us during the whole process. Kevin, the Finance Manager, was able to find us a good rate with a note we were comfortable with and we are very impressed with our Atlas so far. Would recommend them and would buy a vehicle from them in the future.
Great experience. Friendly and paperwork was done quickly.
OMG!!!! Where do I start. I didnt think I could get a new car because of my credit. But i had the best salesman, Brad Beauvis helping me. He spent somewhere around 3 hours to get me approved for a car. He could have giving up but he didnt. I drove off that day with a silver 2018 Fod Escape Titanium. If you need a new car i highly recommend Southpoint Volkswagen. The service was great and the people are very nice and friendly. Thank you Brad, Chris, and Kevin for your time and effort. I LOVE MY NEW CAR!!!!#ROADTRIP
Very professional and not in the pushy salesman kind of way! The staff here are all great, we talked to quite a few at this location. Very smooth purchasing!
I looove my cross sport. My salesman DJ was awesome. I really wanted a sunroof which I was a little sad about overall I am very satisfied with my purchase
We had a great experience, THANKS Brian!!
Very friendly and knowledgeable staff. Great service all around, from internet sales to finance Manger.Chris Pray was very busy but very attentive.
Yesterday, we went to refinance and lease another jetta. Bill, Kevin and Bob were very helpful in getting us everything we asked for. We have been loyal customers since 1995. We appreciate all they have done.
Thanks Anthony for the absolute easiest and best car buying experience!
The whole staff is amazing ! When I first arrived at the dealership, Chris greeted me and was very friendly and professional without being pushy. He answered all my questions and gave me my space so that I could figure out what I wanted in a car. After doing some research on Volkswagon, I went back to the dealership and he again helped me without pressure selling. They didn’t have the vehicle I wanted on their lot and he went to battle for me. Chris, his manager, Brad and the owner were able to locate my vehicle of choice in another state and they were able to get it here for me. I was very impressed with the whole process of them keeping me updated and getting me my vehicle in record time. Kevin, in finance was also amazing! Thanks also to Tom for driving across a couple states to get me the most beautiful VW atlas cross sport ! It is so comfy and is perfect for me. Thanks to all of you at Southpoint VW for the service I received. You all make a great team and I look forward to being a VW owner.
Easily the best experience I ever had buying a car. They did everything they could to help me out and were fabulous while doing so. Super personable and helpful. Laid back and went above and beyond. Will send any and everyone I know of looking for a car to Mr Bill and Kevin
The service team at the counter always seem frustrated. The fact that youre spending money over $100.00 each visit and the choice to come and spend money during a pandemic is upsetting. My first encounter was great. The third time coming the guy was not welcoming at all. Im glad hes not the mechanic for services because Id then feel hes overly aggrivated during the repair and maintenance. I booked several services. I received a call on Thursday to verify services, that person fail to say we may need to reschedule some of the services. I then arrive and the guy grumbling about the time itll take and theres not enough techs for the services I selected. Nobody mentioned that the AC service could not be performed on a Saturday over the phone, until I said one service was left off when reviewing the document at dealership.
We recently purchased a pre-owned at Southpoint Volkswagen. Chris Pray helped us and made the process amazingly easy. The finace department had us in and out of the dealership quickly. I went in to the service department for emmissions and the staff service department couldnt have been kinder or more professional! They have made every part of our dealership experience great! I highly recommend Southpoint for your next auto purchase or if you need service of any kind! They have turned us into loyal customers. Thank you sooo much Southpoint!
Chris P was very helpful and kind .He answered all my questions and explained the entire process thoroughly . I HIGHLY RECOMMEND THIS DEALERSHIP.
The dealership is very clean and attractive. I was very pleased with the salesman who provided a very fair deal on a 2021 vehicle. This is my first experience with Volkswagen after being a Honda user for many years. Everyone was very accommodating without high pressure.
Great customer service, and Mr. David Johnson went above and beyond to make my daughter’s car buying experience a great one! Please give them a try, and ask for Mr. David Johnson.
I had the BEST experience at Southpoint Volkswagen! Made sure I got the perfect car, and made sure it was clean inside and out before I got to take my brand new car home! Shout out to DJ and Kevin for making the experience great!
Recently purchased my Atlas from Southpoint and I couldnt have been happier with the service. I drove all the way from New Orleans to buy my car here because the staff was flexible and willing to work with me. Brian really knew the car and showed me a great deal of respect in the sales process. Brad was eager to earn my business and gave me a fantastic price without making me beg for it. Kevin provided me with a pleasant and transparent process in signing all my paperwork. All-in-all, I felt like the whole team at Southpoint did an amazing job of making the arduous chore of buying a new car as easy and pleasant as possible. Ill be going back for my next one in 3 years when my lease is up.
DJ was great with helping me select the right Atlas Cross sport for my family. The communication was consistent and the transaction was smooth and quick. I will definitely be back to buy again.
I NEVER write reviews. This is my first review ever. The experience was so bad that I felt it necessary to warn others before making the same mistake I made...DONT BRING YOUR CAR FOR SERVICE HERE!!Complete and utter scam! I brought my 2013 Volkswagen CC Sport in due to my check engine light coming on. Long story short, I spent about $3800 to get everything fixed. Within about two weeks, the check engine light was back on, and they wanted about another $1200 to fix it again. Don’t go to the dealership!!! They are a total rip off!!! If I could leave zero or negative stars, I would!! Look at all the rest of their negative reviews...it’s all service and technician related. They are the worst.
Great experience. Great staff. Great price on my Jetta.
Great service from initial contact until we completed the sale!
Southpoint VW was so professional and easy to deal with from start to finish. I would highly recommend Chris and the whole team there if you are in the market for a VW!
Loved their hospitality. Bill and Kevin took care of me as a first time car buyer. Drove away in my beautiful Tiguan! Was painless, and will be a returning costumer for sure!
Great place and great people! ❤️ Love my new atlas
Bill R. At Southpoint VW was so easy and friendly to work with! Throughout my search for the perfect vehicle, Bill stayed in touch with me and I was able to get the car of my dreams!! Definitely recommend Southpoint to anyone!
Honest and fast service !
Amazing experience!! Brian was an excellent sales representative!
Everyone was very helpful, not pushy, and answered all my MANY questions confidently and without judgement. I will definitely recommend this dealership!
My granddaughter broke her key.and its sad how much a key cost over 600 dollars..not counting the labor for them to reset the key to the car.that is so sad..
Friendly, family oriented staff. Brian R. Made the test driving and negotiating process smooth and easy. I never felt pressure to buy, and they worked hard to get me the financing terms I needed. I Would recommend anyone to Southpoint Volkswagen!
No pressure to buy. Great service and price sealed the deal.Chris was my Salesperson
Good service department.
Great experience, sales rep / sales manager and atmosphere.
Brian R. at Southpoint VW was excellent to work with, he made the process super easy and quick with no pressure. I am super happy with my 2020 Tiguan and very happy I chose to purchase from them. The finance department had all my paperwork processed before I even got there so all I had to do was sign and drive, thank you Kevin!!
Always so kind and helpful. You all make me feel so special. Thanks
Just bought a Touareg TDI and love the SUV. It was older but had very low miles. As with any older vehicle there was several scuffs on the car. This dealership/salesman (Brian) has worked to help get all my issues resolved. Staff has been friendly and I feel as thought I have been treated fair. I would recommend going to this dealership and driving the car of choice before just reading online reviews of the VW product. I have had incredible reliability with their cars for the amount of driving that I do. You may find a suv with better mpg but I dont think youll find one with comparable drivability as their SUV, esp with all wheel drive features. The dive experience is like no other I have had. I understand that people have different tastes and needs, but after driving a VW for the last 5 years I believe that given the chance that any VW will last or even out perform most vehicles out there. Do your research and go to Southpoint VW, test drive and talk with their salespeople and give them a chance to make you a Volkswagen customer for life. A side note. The vehicle I bought is discontinued, but if I had the extra $$$ I would buy another now and keep in storage until I drive the wheels off of mine just so I will have another when needed.
My husband and I worked with Brian R. and he was very knowledgeable on the vehicle we ended up buying, the Atlas Cross Sport. We came to the dealership armed with tons of questions and he was able to answer everything plus give us added info. This made us feel very confident when we decided to buy. He was very straight forward the entire process and we really appreciated that! Overall we had a very good experience at Southpoint and would recommend to others as well!
Always a great experience at Southpoint! I love my new Tiguan. Thanks!
I truly have to say Southpoint Volkswagen are such caring and very personal with their clients! It was by far the best experience I have had with dealerships! I highly and I mean highly recommend this dealership to anyone that’s wanting to buy a Volkswagen! I definitely rate them 5 star. 👍
Excellent service and quality staff! Very helpful. Got what I needed and gave me the best deal. Tried the Lafayette dealership and received poor service. First time dealing with the Baton Rouge dealership j knew I was at the right place. Will definitely recommend !
Excellent service with a very friendly staff. They made me feel welcome while shopping and worked with me to find an affordable car within my budget.
Purchased our new vehicle here this weekend. Chris was great to deal with and didn’t haggle on the price. This was a very pleasant car buying experience. I highly recommend!
I recently purchased a car from here and Troy was my salesman. I feel very taken care of here in regards to customer service. Huge recommend.
Everyone at Volkswagen was very professional and gave me the best quality service and a great car. I had a bad experience at Honda on Siegen Ln and Volkswagen was 1000 times better. Thank you Mr. Troy
My 3rd. Car with Southpoint Volkswagen. Always a good experience...Brian and Brad made quick and easy.
Absolutely wonderful experience from the moment I stepped into the dealership to the moment that I drove off the lot. My salesmen Chris, Brad and Finance Manager Kevin were amazing to work with. No pressure tons of patience when I was selecting my vehicle. This is our families third experience with them and I will not go anywhere else. Highly recommend them. Thank you guys....Mitzi Mancuso
I came in knowing exactly what I wanted and the price. I was willing to spend. I was met with a handshake and honesty. Within an hour, I drove home in the exact vehicle I wanted. No smooth talking. Just 100% customer service from start to finish. The entire team, from sales to service, are phenomenal.
Brought my vehicle in for scheduled service. Allegedly they checked over everything and everything was in good working condition. A few hours later the vehicle broke down on side of the road and had to be towed. Dealership took absolutely no responsibility for what was either damage they caused or something they were supposed to check (and charged for an inspection and overall check of the vehicle) and failed to do so.
Excellent Customer Service!!
We have purchased three vehicles from Southpoint Volkswagen and could not be happier. The service department is top notch, they are very knowledgeable, professional and friendly. The sale men have always been fair, never pushy and every vehicle we purchased I feel we got a great deal. Our experience overall is 5 ⭐️⭐️⭐️⭐️⭐️.
I had the best experience at Southpoint VW after shopping around for cars for weeks. I am BEYOND HAPPY with my brand new VW Atlas. Everyone there was TOP NOTCH! THANK YOU SOUTHPOINT!
This was an all around amazing experience! Ive had terrible experiences in the past and Chris the manager I worked with was such a pleasure!!! From the inquiry to the trade to the final note and financing everything couldnt have gone any better. They really went out their way to help me and made me so comfortable. Ive already recommended them to friends and family!!!
Very great place to do business and very great people too