I was getting ready for a girls trip to Florida and had a tire scrape from hitting a curb... I brought my car in to have them take a look at it and they were super helpful and didnt try to upsell me on anything. I greatly appreciated it and for once didnt feel taken advantage of! Thank guys!
We had a 2 inch screw in our tire and it was taken care of quickly and with our warranty from buying tires here it didn’t cost us a thing. Great service and kind management.
I made an appt for an inspection at Tire Choice. The manager and mechanics could not have been more helpful or efficient. They explained everything they needed to do and answered all of my questions. The waiting room is cool and comfortable if you need to stay. I dropped off my car and they gave me an estimated time and it was ready. I highly recommend this location for your next work. You wont be disappointed.
Don’t feel like I could trust the associate. Price quoted for 4 tires was $400 more than the tires cost. Tried to sell me 4 tires when I only needed two. Didn’t know how to properly fill out credit application
Would like to say my experience was amazing!! Not only did they beat the price of several places I had already been but completed the service in what I’d call record timing. If you have any auto maintenance needs, please go check them out.
We visited the store for a quick State inspection. The manager on site was very courteous and excellent manner. The technician was prompted and performed the tasks without any delays. They were former Auto Tire stores. We really do appreciate everyones commitment to excellence at the store. We will be back for the next auto maintenance.
Had a great experience with manager John. He got me in within the hour to check out my suspect tire. Great, quick service.
Utterly disappointed. I dropped off at 1pm for a flat repair and asked to pickup by 3pm. Showed up at 4:30pm to pickup and nothing was done. At least a call for heads up would have lessened the inconvenience. Do not recommend this place.
This will be my new go to location for anything automotive. Darryl and the rest of the mechanics are incredibly trustworthy, knowledgeable and wont try to upsell you on anything you dont need. I got tires and an alignment here and wasnt charged for the alignment because my car was already perfectly aligned. Other places would take that as an opportunity to make a few extra bucks, but not here. These guys have my business from now on.
They are good people and they helped us great guys.... Thanks again for all the help...
Needed new tires because its been 5 years and were dry rotting. Absolutely phenomenal service. Friendly and proffesional. Found a great pair of Yokohama tires. In and out in less than an hour. I will be back for further services.
Had a small problem with wheel balancing and they were able to get me in and out.Thanks
Darryl is very nice store manager, very good customer service will not charge me for something that I don’t need. Also will cut you a break when you really need one. I went in to get my tire changed due to my psi light kept coming on and I couldn’t figure out why I couldn’t see a nail. When randy got working on it, he new something wasn’t right because of a really loud noise coming from my exhaust pipe. When he got it up he alerted Darryl and then notified me to come see. My muffler was split all the way through. Darryl then showed that he could just patch my tire because it had a nail. They gave me a wonderful deal with getting a new muffler and having my tire patch. I really recommend these two men with how fast they performed their jobs and how nice their customer service is. I would gladly go back there!
Really nice people but no one was wearing masks
Good experience. Came in to get a vehicle emissions test and it took about 10 minutes. They were very quick and that was nice.
Great service. Daryl Byrant. Awesome 👌
Amazing service! They are under new management (Manchester and Holloway location) and the new owner is so nice! I needed a new tire and he treated me with respect and a good price. He lives in the area too! My tires are typically special order but they had them in stock. Highly recommend and will be going back! Thank you for a great experience!
Ive been taking my cars here for over 15 years. Theyve been great about getting my car in for service in a timely manner. Their prices are reasonable. Their staff are consistent and know me by name. Even my 8 year old doesnt mind going there with me for routine maintenance or car repairs.
Was shopping around for tire mounting and balance. This place had good reviews and best price. Quote was even better than Wal-Mart. Sure enough, work was done in timely manner and by people who knew what they were doing. Will be definitely coming back
This place is simply amazing, they are absolute professionals and they are great people here. The work was quick, effective and I could not be more satisfied. Simply amazing!
AutoTire has always been fair and honest with me when working on my family’s vehicles. They have worked with me to prepare for upcoming maintenance so the price is understood months prior to needed it performed. Even when they are busy they find a way to help us out when we are in a jam with our older cars.
We were in from out of town with brake issues and they got us in right away! Their facility was clean and friendly and their staff was pleasant to work with! They offered us a rental and were genuinely caring!
Ive used auto tire for years and this location along with the one in Waterloo Illinois are the best! Very honest and great service! Definitely recommend these locations.
Nikolas and Darryl are great. They explained what needed to be done and what I could push out a little farther to make the repairs more manageable. Very honest and helpful!
Associates were very very nice! They were sure to get me in ASAP! Very hospitable as well! Also got me out in a timely manner! I will definitely come back!
They always take really good care of my car. I’m a college student and can’t afford much. They always tell me what is going on with my car, and I never feel pressed for repairs unless I NEED the repair. They are stand-up, professionals, and a do a great job of supporting the community.
I needed new tires. The in store tech quoted a more expensive price than the one quoted on the phone. Then tried to jerk me around with double talk and an offer to get 4 tires for the price of 3. I desperately need 2 and a third would have to be changed soon. The buy 3 get one free offer was actually more expensive per tire than both quoted for just 2 tires. I pointed out the math and got more double talk. Ended up buying 2 because I was desperate. Later they called to tell me “all” my lug nuts were rounded off and it would cost me $70 more, so they got me in the end anyway. Strangely, the one tire that was good, I changed on the highway in Florida with a scissor jack and the supplied lug wrench in 5 minutes with no lug nut issues, just 6 months ago. I would say they are corrupt or inept. Either way I wouldn’t recommend these guys to family or friends.
These guys are awesome and super friendly. Fair prices, great service and friendly attitudes from everyone. Showed me what the problem was, explained in detail and discussed what could be done now and what could wait. Recommended over other places nearby by far.
Nicolas the store manager is a stand up guy who will definitely get the job done. He has the best customer service skills and is fun to talk too. I will definitely be coming here again if I need work on my tires, very good experience here!
I was having a hard time getting fit into any place for an inspection but AutoTire got me in the day I called with an appointment and, even though I showed up 30 minutes early, they still took my car back and had me on my way in a quick manner. The staff was incredibly friendly and I would definitely recommend AutoTire to a friend
If you need honest, reliable help, look no further. Nicholas and his Ballwin, Mo. Team are the best. I’ve always been happy getting my oil changes with them, but today upon finding out that I was trying to get a new home, Nicholas helped me to get approved for the AutoTire Credit Card. Which tremendously helped my credit rating on my journey to home ownership. When that dream is finally realized, I will be inviting Nick over for a BBQ. Thank You again for such wonderful service. You have earned my repeat business.
Every single time Ive taken my car here, I get quick, friendly, and quality service from every staff member. These guys genuinely care about their customers and are always more interested in helping than trying to squeeze more money out. This location is part of a large company but treats their customers with the type of dignity found at mom and pop shops. Do yourself and your car a favor and go here for whatever your car needs.
I went it because of pricing and I stayed because of the service from Darrell & Randy. I was treated with respect and was given fair pricing. I will be back.
If you were to ask me a week ago I would have said this was the best place to go for any car needs. Quick, reliable and would go over everything before they did anything. Went back on 5/25/21 for an oil change and got ripped off. They replaced the air filter in my car before even asking me to do it. Back when it was Nick and Daryl it was the best place to go. Now I have to find a new place to go
They said it would be about 2 hours..... They were done in an hour. Excellent service.
This shop is terrific. Ive taken both cars there numerous times and they never disappoint. I heartily recommend them.
We were traveling through and the tire warning light came on. They helped us check our care. Very friendly, honest and fast service. Highly recommended!!
Very friendly service. Though the emissions tech was an hour late, delaying my service, they made up for it in a big way. Was so appreciative!!
They were extremely helpful in getting my emissions test done quickly. I went to two other centers (different companies) before coming here and they did not have an inspector on site. The guys at auto tire went above and beyond to get my car all taken care of as soon as I walked in. Highly recommend!
Good folks, very accommodating
VERY fast service for mounting 4 tires. Darryl and Randy were great, professional and a pleasure to interact with while I was there. Will definitely return for future work.
These folks are the best. Always trustworthy and go out of their way to make repairs at the best price and best turn around time on your car
The New management is GREAT. They got me a great deal on new tires. I was very pleased with my service!
Fast good service, the guy at the desk Daryl is always helpful and always remembeers the customers.
I came in and discovered a great deal of 4 tires for the price of 3. That price includes everything except a couple dollars. No surprise expense. Nicholas was very nice, personable, and helpful.
Ballwin, MO store #938. I went in today at 10am to replace tires before the snow and they didnt have the tires in the store but got them to the store within hours and I went back and dropped off my car around 1130am. They said it would be ready around 4pm and at 1pm they called to let me know my car was ready EARLIER than they said. They were very friendly when I inquired about tires and very helpful.
Great service and highly competent staff. The employees are always willing to offer the best service. We have been with this store for many years.
Great customer service! And good deals. Worth calling to get a good price on tires.
Excellent service. The staff was very friendly, courteous and easy to work with. The wait time was very fair and relatively quick. All in all a good experience.
Great service for sure ... The best technicians that have ever worked on my vehicle. Went in thinking I needed brakes just to find out they only needed to be adjusted. Thanks Autotire for not trying to sell me something I don’t need.
They got me in in a pinch and worked with me on keeping the repair affordable. Fast and friendly and they took good care of me. I would happily recommend them.
I was having the hardest time getting the screws out to replace the license plate (old car and they have been in there a long time). Called them up and they said that they would be able to get it done. Went in and they were friendly and got right to work. They worked on it for about 20 minutes and got it done and told us there wouldnt be a charge. Very glad I went here.
Very prompt and helpful. They went out of their way to take care of me. I highly recommend this location.
I Always go to the dealer but this time great experience with Nicolas and staff. Great and helpful Team! Highly recommend auto tire Ballwin.
I love going to these guys for all my car works! They are honest and they know what theyre dealing with. I feel safe going to them!
Dealing with the team at Autotire was excellent. They diagnosed the issue and got my car back quickly. Im back on the road and happy with the experience. I will be back.
I have used this location for several years. They are always honest and provide a great service. I highly recommend them for all your automotive needs.
Very low integrity shop. Do not use them! I took my car in to get the tires changed and they damaged one of my wheels. They tried to cover it up with touch up paint, but when I confronted them on and they said there is no way they could’ve done it and refused to help me. They are liars who don’t stand behind their work. That is not a good company to do business with! If I could give negative stars I would. I will pursue other avenues to make them cover the damage they did to my vehicle.——-The response below doesn’t make sense since I spoke to the manager Nicholas and he is the one that refused to help. Do NOT take your cars to this place!!
Very happy with the people and the service at the Ballwin Autotire center.My car went in for the work at the time of the appointment and was completed in good time. The staff answered my questions, were politeand i could not be more pleased to have this auto service center near meto have my cars serviced at.
Friendly, good value, clean enough for a garage setting. No issues.
Took my car in on a Sunday to get get nail taken out of tire and tire patched. I called up there with no appointment and they got me in right away and had my car back to me in a hour. Very reasonable prices as well. Will be going back.
This place is awesome. I needed to get a flat tire fixed in a pinch so i could get to the airport. They were able to get me right in and done and was able to make it there in plenty of time. Thanks autotire for making it a terrible situation easier!!!
Sam has been amazing. I went in for an oil change and state inspections knowing I might fail. Sam went out of his way to explain the costs and found the best deal on all of the parts I needed so that I could pass.***Update 5/24/19****Brought my car in for oil change and possibly brakes, turned out to be shocks, struts and rear brakes. Nicolas was so sweet and easy to work with. Since it was going to be a while I decided to head over to target after seeing my car up and wheels off the tech showed me the concerns and promised to take care of my baby. Im sorry Sam went to another store but Im glad he left Nicolas to take his place. Ill be back again soon!
Very impressed with service. If Im in area again and need something done I will be coming here. Quick service and honest.
The service there is top notch. I went in for what i thought was a much bigger problem and it turned out to be much smaller than that. They didnt oversell me and i was able to get in and out in no time. Thanks!
These guys know what theyre doing! Definitely the best place to get repair work done! Amazing prices!
Darrel at Auto Tire repair in Ballwin, MO was of extreme help today. On a Sunday morning I was able to drive in make an appointment, get the problem figured out, fixed, and was able to drive it away within a couple hours. Great service, would recommend them to anyone!
Store Manager Nicolas was very professional and helpful. They were able to diagnose my car problem and fix it quickly and accurately!
I was having break issues with stutter stopping and it scared the heck out of me. I looked up the closest car shop and saw that they had almost a 5 star rating and over 100 reviews and now I know why. I walked in and the store manager Nicolas Chahoud took me right in. I asked if he had time for a walk in he said no but we will make time. The shop only had on technician working and he had him go immediately to look at my car. The guy took it for a drive then put it on the rack next thing I know the manager is saying I am ready. I had built up ice around my wheels and it was affecting my breaks. They dislodge the ice and then told me no charge. REALLY NO CHARGE FOR THEIR TIME! Most places would have tried to get me for the technicians time but no he gave me my keys and told me to have a good day. I have a new shop from now on!
I had a tire blow out (which I had purchased a few years ago from this Autotire store). I took it in to have replaced and found out I had no road hazard coverage which I usually get (probably due a paperwork error in purchase process). Manager and assistant (Nicholas and Darryl, I think) discounted the new tire and gave me road hazard discount anyway. Mechanics got it changed quickly. Thank you!
The low tire pressure light did not go off on my wifes car despite the fact that the pressure was good. I took it in for a sensor to be replaced. They later called and said it merely needed resetting and there was no charge. Time will tell if it needs more (my wife told me afterwards she had reset it before) -- but the important thing is that they could have charged me the original quote and I would have had no way to know. In another instance earlier I was able to verify that what they told me about a tire was completely accurate. Thus I have confidence in dealing with them.Today I dealt with Nikola and Darrell (not sure of the precise spellings) and they were both friendly and helpful. I have used them for my tire business for several years and plan to continue to do so.
Staff very knknowledgeable and congenial. Prices seem competitive. Good facility.
Got me in for a admissions and safety test super fast. Darryl was AMAZING!!! Customer service was grade A+++++
I am greatful they were open on the holiday. Since i had the day off i was able to get the inspections done on both my cars before spending time with my family. The manager there, sam i think, was very nice and professional and let me know of things that would be due on my car soon for repair.
Ive been a customer of this center for years, with 4 family cars. Ive experienced bad customer service & nowadays Ive had nothing but excellent service. The turn around is impressive!! The owner has always been responsive and now the management is too.
Honest auto serviceThey d/n try to sell me something I d/n need Nicolas and Darryl and their service crew were awesome
Darryl and the staff exeplified dynanmic customer service. They went over and beyond to inspect my vehicle and found that my tire rods were bad.In this day and age it is hard to come by intergrity and honesty. I would highly recommend them to any customer hands down! They have complete knowledge of the industry and always keeps the customer first. Way to go AutoTire!!
Made an appt on-line to get service. Arrived 10 min early and (I guess manager?) said he sent me an email saying they could not get my car in today because he only had one worker. I went back to my car and looked at all emails. I looked back on the form I filled out and saw that I did not leave an email address so he COULDNT have sent an email. Sent another message in their system explaining that, and ending it with its OK to not have availability to work on the car, its not OK to lie about contacting me. Look, Im a cancer patient that set an alarm to wake me up so that I could make the appointment. I took my time, and my gas to get it done, but he couldnt pick up the phone and call to cancel? Anywho, Manager calls me up yelling at me because i called him a liar. I said, great, whats my email address that you sent this email to?. He said no, reply and again Dont call me a liar and hung up the phone on me. Ill be happy to transfer my service work elsewhere. The problem is, I bought tires from this shop so now Im also out tire rotations? What a jerk.
Nicholas and Darryl are some of the best employees here ever! They were able to work and get my car up and running in record time!
Great team! Sam is an amazing manager. Quick and efficient!
I have been here multiple times unexpectedly in the last month and Sam has been awesome at fitting me in and getting all of my needed repairs and other items completed very quickly!
Service was great! Sam was super helpful! 100% would recommend
They were able to get my car in and out, fixed in less than 12 hours!
Super fast and friendly service. Excellent work. Coming back!
Thank you for your wonderful service The team was very helpful I really like their service, 100% recommend
Started going here a few weeks ago they have since done hubs brakes and they are my new go to the manager Christopher is awesome I will return and recommend
Always come here for oil changes and other car related issues. Priced fairly, very friendly, fast, and you can trust them. Highly recommended.
Darryl is great and extremely helpful highly recommend for anyone looking for a quality fix
The store has new 2 new managers and they are great. Refreshing to have people that care about their customers.
Darryl was very helpful. He helped me when I was in a bind. Great work for great value.
Great and prompt service, helpful and friendly staff. Nick is the best!
Well here we go again. If you look hard enough youll see a great review previously from me and it was meant whole heartedly. Im learning here that where you go is not so important as who you see. My last visit and customer service received from the desk was simply disappointing. I wont bother with the details because I want those of you who read this to take away something else than a gripe session. The skinny is I say they did something they say they didnt. The one thing I failed to do was keep every receipt in the glove box as I used to do. Thats what I want the readers to take away from this. KEEP YOUR RECEIPTS IN THE GLOVE BOX. I wont be returning to that particular Autotire but will be looking for a place I feel can keep better records and even has their different stores consolidated.
Very friendly workers, fast service, you can see in their eyes the hard work and determination to do the best they can.
Was able to get my car in the next day after I called in. Service was great, informative, and quick!
Awesome service! Did not have to make an appointment, super great, fast and friendly, highly recommend
Nicolas was knowledgable, very helpful, gave me multiple choices of services and helped me pick the right service for me vehicle.
I have specifically gone to this Autotire for all of my car needs for the last 3 years. I am happy with all of my service. I even prefer this Autotire to other Autotires I have gone to. Well managed. Fair prices and discounts. Honest, trustworthy. They take time to explain what is going on with your car. I got a Drive Card (partnered with CITI Bank) to get 6 months interest free for my costly repairs. Thank you Autotire for great, reliable service!
Top-notch experience! Sam and his team got me a great set of Bridgestone tires at the best price. I felt like a valued customer, not an imposition, and that was reinforced with the team letting me know of some items that would need attention at a later time, so that I wouldnt be caught off-guard. The customer area was well laid-out, and the free Wi-Fi helped make the time go by easier. Sam himself was beyond friendly, as he was able to set customers at ease and even joke with them. It was a good experience seeing folks in a waiting area chatting and laughing instead of ignoring each other.
Very friendly staff, quick service, and reasonable prices. A friend had recommended Auto Tire and I will be doing the same.
Just give them a call. Wow they got me in quick and did a free break inspection and then anwered ALL my other questions. They were sooo patient with me. They got everything I needed fixed... fixed. (and nothing more)... The experience way better than the average. Thanks so much AutoTire!!!