My check engine light came on and unfortunately my CVT Transmission stopped shifting. I was lucky enough to be able to get it to AAMCO. The service could not have been better. Great communication and great service. I will be using them for any of my future repairs. (and not just for transmissions)
I was unlucky enough to have my Nissan start acting suspicious on the highway. After getting the car to my local mechanic, I was told it was probably transmission and that I would need a specialist. After calling around I was fortunate enough to talk with Stanton at AAMCO. He was in constant communication from the arrival of the car off the tow truck, to the final diagnosis.Stanton gave me a thorough reporting of their diagnostics and assured me that I would need a transmission. Once I got my warranty paperwork together and presented it to him, he took it from there. Fortunately I was covered under my warranty, but unfortunately I wasnt able to get the repair done at their location as it was a manufacturer specific warranty.I have not felt so comfortable in dealing with a very uncomfortable breakdown. I would recommend this AAMCO and specifically Stanton to ANYONE.
Fantastic shop. Brett not only knows his business but is very pleasant and easy to talk to. They repaired/rebuilt my transmission at a better price than the dealership offered and did a super solid favor for me as well.I noticed that they also provide other automotive services besides just transmissions so I will be seeing them again as needed.I highly recommend this Aamco shop to anyone needing car service.A Big thanks to Brett, Tony and Brandon.
100% take your vehicle here. I got an honest opinion and the manager here saved me at least 4K in repairs, and gave me some pretty good advice too.Customer service was great, they seem to actually care. Definitely recommend.
This is the only place I know where I can drop off my car and get it inspected without a reservation. They even took me back to show me the issues they found and explain what they need to do. Thanks guys!!
Tony Brett and Mike delivered excellent service, going above and beyond what I would have expected. They were totally fair and honest, and were able to repair our car (which had a perfect storm of things take it out!). I couldnt be happier with them and they have won a customer for life.
My car was taken to AAMCO for a leaking transmission and after getting it back, dashboard lights starting turning on for unrelated issues. After doing some additional repairs the car was returned, however dashboard lights reappeared and they were unable to resolve it after multiple attempts.Shortly after while driving the steering assembly on the car completely fell apart requiring a flatbed tow, had this happened at higher speed on a highway this could have resulted in a fatality.The certified dealership mechanics who examined the car afterwards found that AAMCO failed to tighten the bolts to spec and all of the cotter safety pins were missing allowing the steering system to fail. Extensive damage was done to the underside of the car and it is currently not usable.After seeing the extensive damage, my dealership will not recommend AAMCO Ballwin to any of their customers in the future.
Work done was excellent and done quickly. Tony Glass the manager was extremely helpful and honest. I highly recommend this shop. Had a complete tyranny rebuild btw.
Thanks to the Aamco crew for getting my daughters car back on the road. Good work at a fair price. Thanks again.
I called wanting a quote for a rebuilt/remanufactured transmission and they said they couldnt do that WITHOUT seeing the car. I had it towed in. They called and said the transmission was burnt and it would be $3500 to put another one in. This was approx. $1000-$1500 higher than I was quoted elsewhere. I went in to tow the car somewhere else and asked, Why could you have told me that over the phone before I towed the car in? They didnt even look at the car! It was parked exactly where the tow truck left it and I marked the wheel. All they did was run an ODBII scan which I can do myself. What scan code says Transmission is burnt? What a joke. NOT PROFESSIONAL. NOT HONEST.
Tried to call store in Arnold mo they have the wrong number posted on all websites
These guys are top notch. They work with you for the best outcome.
This is a fantastic shop. Brett and team are wonderful to work with on your car. Fair, honest, straight forward.Tony at the front desk is great.I will bring this car back here for future service.
Aamco in Ballwin is a great place to get your vehicle fixed. Last year I got a new transmission on my truck and haven’t had any issues since. Today I went to get my window fixed. Tony and the team got me in quickly and fixed the issue. This is a great shop and I would recommend it to anyone the needs their vehicle serviced. And they don’t over charge!!
Were longtime customers of AAMCO Transmissions & Total Car Care and love the quality of service. Very honest and trustworthy,
The Ballwin location has the BEST customer service and auto service hands down. From the first call to asking questions inquiring about my car Sean and Brett were amazing prompt and upfront service and so are the mechanics. They are honest mechanics if they cant do or if it needs to be fixed they will let you know upfront. I would recommend everyone to go to them for auto service and this is not a commercial this is from previous experience with them if I ever need servicing again they will be my first auto shop to call...
These guys are amazing. I know they did all they could for me for a problem I shouldnt have had. Sean is just as friendly and as helpful as can be. And the Owner is nice and helpful as well
Sean gave me an excellent run down of the issue and my potential solutions. Repair was super fast, and the price was much better than other companies were offering. Great service, AAMCO!
Sean and his Team are really great to work with. Ive read some of the other reviews and theyre reflective of my experience, too -- theyll be up-front with you and not sell you anything you dont need and will work with you to prioritize items that need to be addressed with your car. I really enjoyed working with them and will definitely be back. Sean will greet you with a smile, will help explain things in a non-technical way and will even find parts to help visualize what is going on...I really liked the explanations that Sean gave to me. I trust what he tells me and trust and customer service are huge when selecting a car repair shop. They are a fantastic find, just off the road on Manchester.
I truly feel I should share what a nice experience we had with Sean and his staff repairing my Air Force daughters 2013 Subaru Legacy transmission. It was so nice to have someone who really knew what they were doing with this constant velocity transmission, that is very complicated. Sean really worked with the warranty and I I know he really looked out for her in the long run. We were so pleased with the kindness and genuine integrity Ballwin Aamco shared with us.
Had these guys look over my wife’s car’s transmission after it started leaking. These guys were prompt, professional, courteous, and awesome to work with.
AAMCO in Ballwin is my go-to for any car fixes. What I love the most about this shop is that they will not try to sell you parts and recommend fixes that you don’t actually need. I went there last fall because my brakes were constantly squealing, even 3 months after having them replaced. I was ready to have to replace them again despite having just installed new ones. They told me that there was no safety issue and that my brakes were fine they just needed some brake cleaner put on them, so they told me to go to O’Reilly’s to buy a $7 bottle of brake cleaner, which I did. Brett and Tony took great care of my car today and I am very thankful to have a car shop that won’t BS me!
Sean was great! He was very prompt with getting me information. They ordered a part for me that did not fit correctly but Sean upgraded the part at no additional cost which is a testament to their business practices, he did not try to call me back and get me to approve a more expensive part - he just took care of me. He told me Welcome to the family when I was leaving which was appropriate because thats how they make you feel.
When you rely heavily on your own transportation it can be a very stressful time when youre having car troubles. I had my transmission replaced a while back and when it seemed to be acting up again I called Sean. He honored the warranty and took care of me the whole way. He communicated clearly with me throughout the whole process and made me feel better about the situation at hand. He really makes you feel like a friend or family member rather than a customer. I will 100 percent be a repeat customer and I would recommend them to ANYONE he needs work done at a fair price.
Honest, affordable and reliable. This place is great. They got me right in for safety and emissions when the chain place next door had a 3 hour wait.
Tucked away from Manchester Road is a professional and friendly car care service that provides the best of the best to get your car up and running again. This shop may be a little hidden, but once you find it youll never forget it. Ive been there multiple times and have always received such wonderful service. The price is reasonable, theyll always do their best to fit you in, and theyll make sure you dont have to be there longer than you have to. Highly recommend this place!
Great service and highly competent staff. The employees are always willing to offer the best service. We have been with this store for many years.
Great place, great people. They take the time to really find out whats going on with your vehicle and fix it right the first time. My hats off to these honest automotive specialists.
Honest, professional auto service. Highly recommend.
AAMCO TransmissionsTransmission Repair15475 Manchester RdBallwin, MO 63011I want you to know that I was very pleased with the quality of service your company: I sincerely appreciate your responsiveness and the way you conduct business. I have recommended your company to others because of our satisfaction with your service. Not only were the workers Friendly and cordial, but were knowledgeable and kept me informed on what the problem was with my car. The Team was very efficient and went the extra mile. I look forward to doing business with you for years to come. Thanks for the Great Service!!! Charles exceeded my expectations!! Given a complex problem, he has a rare and enviable ability to find a simple solution. It is delightful to see how his eyes light up when he is working on new ideas. The manager Sean was very professional and performed with great efficiency. Brett, The diligence and dedication demonstrated by your team was phenomenal and that’s attributing to you and your leadership!! This AAMCO ROCKS!!!!!Antony
I was told by another mechanic I was going to need some very expensive work done in a not very convincing way. I heard about these guys from a friend, and I am a complete convert. They have taken care of my car twice now and both times I was done faster than expected and on budget. They are friendly, professional, and most importantly, honest. Just talking to Sean, you know hes going to do his best to help you, and his track record shows hes going to get it done right. Its so refreshing to see a mechanic shop that doesnt try and oversell you or do work that isnt needed.
I had an awesome experience at AAMCO the other day. Sean took wonderful care of me and gave top notch customer service. He was friendly, polite, helpful and made a personal connection with me. I never stepped foot in the building but was able to get my car repaired, paid for and picked up in one day. I also LOVE the texting feature offered. I was able to respond to Sean in a timely manner and not miss his updates even though I was in a meeting. As a female, sometimes you worry about being taken advantage of, but not here. Everyone is very honest and the quality of work shows!Thanks for the great experience! Ill never go anywhere else.
It was a terrible experience. I felt like i was discriminated against and taken advantage. They went in to fix a problem without doing their own diagnostic and it ended up needing an entire new transmission that was needed. They refused to give me my money back or even call and apologize.
Usually very weary when taking my car somewhere to get work done. Sean was very honest, helpful and friendly. I couldn’t say enough good things about this place. I will only be taking my car from here on out!
Brett and Shawn are awesome. The worked with me until we got the problem solved. They kept me updated throughout the process and letting me know the costs upfront so I was informed. I will continue to recommend them and take my cars to them.
The AAMCO staff delivers excellent dedication and teamwork. I am always satisfied with their quick efficiency. Five star customer service!
I recommend this shop in Ballwin. They will treat you well with honest up front diagnosis of problems and not try to sell you services you didnt ask for or that are beyond what you asked to be fixed. They will give you good favor as a customer and make a good relationship with you. Theyre a very good shop.
Sean Hogan, the manager, was so incredibly helpful. He took the time to explain my transmission to me, and everyone was super friendly. I dont believe I have ever received service before like I did with this AAMCO, at an auto shop or otherwise.
First off I live in union. I had my 08 trailblazer in a local shop. I got it towed to Sean for a second opinion, he guaranteed all his work and pricing on my transmission problem. They did a fantastic job, great customer service. I will be going through them with all my transmission issues from now on. Thank you guys so much for your amazing work and effort to get me my veichle back.
The guys at AAMCO made the repair process on the transmission for our truck as painless as possible. Sean was very up front and honest with us thru the whole process. What I loved most about my experience with AAMCO is they did exactly what needed to be done to get our truck back on the road as soon as possible. As most people do I did shop around before taking our truck there and a competitor quoted me triple the time and money stating they would have to do a full rebuild without even seeing my truck!! Lucky for us the guys at AAMCO are true professionals and figured out we did not need a full rebuild on our transmission just some seals and bushings. I 100% recommend the guys at AAMCO for car repairs, from now on they are the first and last people I will call to work on my vehicles.
This place has had my work truck for 2 full days and they are still not done! This is warranty work from work they did a few months ago. They told me it should only take 2 hours to fix. Mind you this truck is how I take care of my family and they wont give me a rental truck or even compensate me for my time and lost wages. After getting it back it leaked even more all over my driveway, now I cant use it at all.
The mechanics are highly skilled. They dont find new things but do tell you if they notice something wrong and tell you the level urgency with the repair. Their prices are also the BEST prices around. I Highly recommend this establishment !!!
There are so many amazing things I can say about my experience with Sean and AAMCO. For one communication was excellent- through each step of the way I was not only notified of the status of my car while it was in the shop, but after with a check up to make sure everything ran smoothly. They were EXTREMELY efficient, my car had to have a complete transmission replacement and they got it back to me by the end of the week. My favorite thing about my experience without a doubt though was their transparency and customer service. I am a college student far away from home and having my car break down was stressful to say the least. Sean was kind hearted and understanding, he broke down what was going on with my car into a way I could understand and even offered to speak with my parents in Champaign, IL if it would make me more comfortable. Having a friendly voice on the other end of the phone in such a stressful time was such a relief. I will not only be returning to this location for all of MY car needs (let’s hope it’s not many) but 100% recommend it to whoever is considering giving them their business.
There are great people in this world thanks shon for helping me and my truck out you saved me 4oo hundred dollars best shop in st Louis area
I had the rebuild my transmission and rear end they bought the transmission parts and I bought the rear end parts because I wanted the best parts they lied to me and my brothers face a lot gave me so many excuses. All they do is ripping people of I’m scared to drive my truck it drives worse than ever it feels like it’s gonna fall apart. Everything is leaking makes bad sounds they won’t fix it. They ruined my landscaping company I bought it back to them every 2 weeks I couldn’t even work because my truck was running so bad. Please listen don’t go to them they do the worst work they don’t warranty nothing they just throw a bandage on it and hope it works. Never go there for nothing please they make up excuses for everything all they want is your money they don’t care about your car.
I have brought three of my cars of there and received excellent service all three times. This past week I brought my 2002 Grand Prix in which needed a lot of work done in order to pass inspection. I was on a time crunch because my plates expire at the end of the month but the parts they needed to fix my car were scattered all over the state. These gentlemen went above and beyond and not only got all the parts in a day, but fixed my car in a very timely fashion. If you’re looking an auto shop that you can trust, I HIGHLY recommend going to Ammco. These guys have old school business ethics and they’ve made lifetime customers out me and my entire family!
Brett and his team, were excellent to work with and took the time to explain, in lay person terms, the issues associated with my truck. I never felt pressured as if I was being sold anything that I did not want or need. The total repair time and cost were consistent with what I was initially told. Bret also provided additional suggestions as to additional preventive maintenance items I should be considering in the months to come. I look forward to returning to AAMCO to get the additional issues addressed
These are the most honest folks you will ever do business with. They are also not as expensive as most other car repair shops.
This shop has taken care of my cars numerous times including my wife when she had a major emergency and my daughter when she was traveling and having engine problems. I have peace of mind knowing they are taken care of. I recommend them highly!
Awesome service, my wife called me with her check engine light on and as you could imagine she was in a panic.I said calm down it will be ok call AAMCO and speak with Brett or his son and see when they can get you in. She called me back and said they would fit her in as soon as she could get there. Then they not only diagnosed the problem at no charge, they had her back on the road in no time. And the price was very reasonable.It is a great feeling to have a trustworthy place to send my wife to and know that she will be treated good and NOT took advantage of.Thanks AAMCO;A very happy client.
I have been to a lot of places for car repair and now only go here! They are the best and honest mechanics in the area. I have recommended multiple friends here and they always thank me for the recommendation.
These guys are the best! Took in our Audi for transmission work...turned out to be a really difficult challenge....these guys went through the muck and mire to find the right transmission and get it working properly. We highly recommend them.
Its rare for a car repair place to be a straight shooter, but these guys most definitely are! They do not try to upsell you on anything whatsoever. They just charge you for what repairs are actually needed and will most definitely work with you. Heres a great thing about them... They do not charge for diagnostic services at all, which comes in very handy.
This is the only place I take my cars. I am someone who drives my cars into the ground (I want to get every mile out of my cars) and Brett does a great job of keeping my cars rolling. Both cars have well over 130K miles and they run great.
Great price. Great service. I wasnt thrilled that they tacked on a $29 shop supplies fee, but they were still cheaper than the other places I checked.
Dealership asked 5700 to fix transmission. Aamco offered 3 to 4000 max to fix transmission.Definitely will save more money through Aamco.Good customer service.
These guys are amazing!! Honest, friendly, and great prices.
Did the work that was required at a fair price.
I didnt realize how bad my 04 Ford Explorer transmission was until I first drove it after the fix, its like a new vehicle again! AAMCO kept me informed of the needed repairs througout the process, gave me an accurate bid of the cost and got me back on the road fast.Ill continue to use them for all my repair work and refer anyone I can to them - thanks for the great job!
As someone that knows very little about cars, it always has made me nervous entrusting my vehicle to someone else. Before I even owned my own car, I knew the horror stories of repairs gone wrong and overcharging.If you are like me, I can assure you that AAMCO defies the norm. They are honest and upfront. They work hard to fix your vehicle and only stop when your car says enough. AAMCO is fair and reliable and the only place that I will take my car to get repaired. Highly recommend!
When calling around for pricing on fluid flushes, I immediately felt AAMCO Ballwin stood out from the rest. My car unfortunately needed more work than expected, but I was never left in the dark about pricing and they went ABOVE AND BEYOND getting the specific parts needed. Nothing feels better than having a trustworthy and welcoming car maintenance and repair place- AAMCO Ballwin!
All I can say is WOW. After what could have been a VERY stressful situation with transmission problems in my fairly new Ford my insurance company sent me to Aamco in Ballwin. I called on a weekend afternoon and the owner was so nice to me and got my car right in Monday morning. Sean (the manager) called me first thing Monday morning and made me feel so comfortable. This company has made me a life long customer not only with their impeccable customer service but their loyalty that I can already notice to their customers. Working in the car industry you do not meet many companies who will take care of customers the way this company took care of me and I am so pleased with this business. I hope someone reads this review and they decide to put their vehicles needs with this company. Trust me, you wont go wrong. If you are looking for a place that will really do the job right this is the place to go. Thank you so much AAMCO I am so glad my vehicle fell in your hands. _ Michelle James
I have used them 3 times and could not be more satisfied with the service. They horner there warrenity, they work with you, shShawn is the greatest to work with you. very trustworthy.
Had some transmission problems. The folks at AAMCO Ballwin took the time and interest to pinpoint the issues! Rather than having to replace the transmission, they made the appropriate adjustments and did an excellent job getting me back into my 9 year old Enclave within a day!Highly recommend. Professional, kind, smart, willing to go the proverbial extra mile to make sure customer is satisfied. My car hadnt driven that well for as long as I can remember.Kris - Wildwood, MO
AAMCO worked on my 2001 BMW X5. Quick and Very Good Service. Plus the price is good!Bill
I work at One Hour Heating & Air Conditioning in Wildwood, MO and my son called with one day with problems with his car. I told him to call Brett at AAMACO and see if he could help. My son took his car in and they checked it out right away. I can honestly say it was nice being able to have someone check out my sons car without trying to take advantage of him, because he was a kid. Their prices were very reasonable and the over all experience was great.
Very upfront with pricing & dynostic was free
These guys took care of me in less than 2 hours. My car was good to go before I knew it. Id definitely recommend these guys to my friends and family.
I dropped off this morning and already have my truck back by 3:30. Had brakes replaced and an oil change. Expected to pay hundreds more like the usual crap. Great service will be back.
Did a great job repairing the a/c on my Mercedes. Fair pricing
These guys arranged for a tow truck, evaluated the car and had the problem fixed in 24 hours. Highly recommend!
Excellent transmission service, and they beat the pricing of any other reputable shop. No upselling pressure or shady sales tactics. 100% recommend this location, and the Maplewood AAMCO as well.
We have been customers for the last 3 years. They are always timely with our repairs and have great service. I wouldnt go anywhere else.
Definatly go there for second opinion, especially for expensive repairs. Great, honest people who will tell you exactly what is going on and they will try to save you money.
Replaced wiper motor and transmission
I was surprised when I found out they were more than transmissions. We had an F-250 that had a difficult mechanical problem. We had been told that it was either un-fixable or it would cost more than the truck! They not only fixed it, but they did so with an integrity that you likely wont find anywhere else.
Awesome service!
My check engine light came on after my car started and died within seconds the other day. We are you were planning on taking my car to go out of town this weekend leaving on Friday, and so we needed to get it in ASAP even though I wasnt having any other trouble with my car starting later that day. My husband originally told me to call doctor to see about getting the den, and they were going to charge me a hundred fourteen dollars for a diagnostic test to be run for my check engine light. On the way there, I googled cheap diagnostic testing and found Aamco and that they did free check engine light diagnostic testing. So I called them right away. I was floored by the amazing & over the top customer service!! I explained the situation and that we were going to be taking the car out of town in two days. He asked me originally if I could bring it in the next day, however I really wanted to get it looked at that same day. So he had me bring it by and squeezed me into his busy schedule. The diagnostic test came back with a code and he wanted me to bring it in the next day so that he could look at it further before we went out of town. I brought it in the next day about an hour or so early, told him that be didnt need to rush to take a look at it, however, he squeezed me in way before my appointment was even scheduled. They did further diagnostics on the car, he called me with what they had found. He said that they could not get the car to do what the code had signified that it would cause the car to do. He suggested that I come pick the car up and drive it around town and do some highway driving, to see if I had any issues with the car. He also called the local dealer and wanted to see if he could get part of the part to put in my car as we were going out of town, and in case we wanted to err on the safe side. The dealership would not work with him, and the part that was going to have to be bought was going to cost us close to $1000. He still strongly suggested that before paying $1000 for the part to be put in, to drive it around and if it had no further issues, that it should be fine to drive up to Hannibal. I was blown away that he did not try to sell me something that I didnt need! Also, he did not charge me for the further diagnostic testing and time that it took to look at my car. Upon picking up my vehicle, I told him that if there were ever any more issues with my car or my husbands car that we would be bringing it to him. If you are looking for an honest, affordable, and very willing to accommodate mechanic, Aamco Ballwin is your place to go!!!!
Excellent experience. Exceptional workmanship and fair pricing.
I had a broken wheel well cover on my Acura MDX and had taken it to the local Acura dealer, where I have always had my SUV serviced, to have it checked out. They quoted me $283 dollars ($98 for the part, the rest labor) to repair the wheel well cover, but then also found a oil pump leak ($1500 to repair), and a rear shock that need to be replaced ($1000). I declined to have any of the work done at the time, simply because I was not prepared to drop $2800. At the urging of my husband, I called AAMCO Ballwin to get a quote on the same work the Acura service department recommended. Sean at AAMCO gave me a quote of $880 to seal the oil pump and replace the rear shock, and suggested I order the $98 wheel well cover from Acura and install it myself (or have my husband do it), as it is an easy installation. I dropped my car off at AAMCO, and picked up a rental car at the Enterprise next door (so convenient), well prepared to leave my car at AAMCO for the day. Sean called me a few hours later to tell me that aside from the broken wheel well cover, his technicians couldnt find anything wrong with my car - nothing to fix, nothing to replace. I promptly picked my car up and was charged $0! Shame, shame Acura. You lost a very loyal customer. Not only will the Acura never get any more of my business, I will only use AAMCO for future services, and will shout far and wide what a great place this is!! Thank you AAMCO!!!!
They BROKE MY ENGINE, wont repair or pay for it, and are telling me to go away.I drove my car into this AAMCO on Thursday night and dropped off the keys. They ran tests on it on Friday and said that I needed a transmission repair (and nothing regarding the engine). I came to pick up the car on Friday night and couldnt start it. On Monday, they looked at it and told me that the engine was broken. They claimed it wasnt their fault.. but didnt even bother to find out what was wrong with the engine. They havent offered to make it right in any manner.
Awesome job and awesome people love them
Always fair and dependable service.
Professional and honest people.