If I could give a zero I would. Absolutely worst customer service by the manager Celena. Can not believe she is a manager. Her sales reps are kinder and more helpful then she is. I have encountered her now 2 times being curt and rude.

Nowhere does it say on their website that online orders cannot be returned in-store to original payment due to the holidays, yet I was only offered store credit at this location. In fact, I just checked their website return policy, and it says online orders will be accepted within 30 days of purchase for returns both in store and online and returned back to the credit card that was used. This is absolutely false advertising, and awful customer service. Now I have to return by mail AND pay $7 shipping to return, when I should’ve been able to return in-store for free. Absolutely ridiculous. Don’t buy from this terrible company.

Why doesnt the Pacsun store accept online returns? Their website says online returns will be accepted. Definitely never shopping at the Pacsun store or online. False advertising!

It was a really bad experience, the girls that are working there did not even say hello. They were having a personal conversation and I was helping my daughter, one of them just talk to us because we were ready to pay. Horrible experience and I hope we don’t have to go back again

The workers are very kind and helpful! This is my go to store and I’m a regular customer. They have a very big selection of both women’s and men’s clothing. The store is always spotless and organized.

Great store. This pacsun usually has a wide selection of clothing. The staff is super cool. Plus the price is reasonable for what you get. Great shirts and jeans. The clothes are very up to date and contemporary. I love this store.

Staff is really friendly and helpful. They really go the extra mile to help you find what youre looking for

I ordered some shoes & paid the express shipping, one week later my shoes aren’t here . Still no tracking number or eta given . Called costumer service & all he could give was the package was still located at warehouse .🤦🏽‍♀️I order online faithfully, I will never purchase from this site again

The employees here are always very friendly and helpful. My 16 year old loves shopping here, they have good clothing at a reasonable price.

Awesome staff very helpful ended up buying two pairs of sunglasses since they were patient and willing to let me try multiple on without really being able to decide until the very end.

It was really cool everything my style.

Millennials behind the counter were very helpful!

Sounds like fun on a bun.

It was a great experience.

I called with a few questions and wanted to speak with the manager, but the employee who answered the phone paid absolutely no attention to what I was saying and when I got a little frustrated he hung up on me.I am very unsatisfied with my experience.

Not to sure I purchased 2shirts and the sign said buy one and get the next one 50 percent off told the cashier he said ok but after I checked my ticket when I got home he charged me the same price as the original one not very happy with the store

It was a great experience

I was satisfied with the service

Great selection of shades

Good Service

Close a little pricey Ill go shop somewhere else

Very helpful

Expensive

Very good service, very friendly if I recommend them, they open very well on weekends.

Nice place