This was the 2nd time that I took my vehicle in for paint and body work. they were professional, kept me updated throughout the process, paint matched and I was unable to see where the repairs were performed. Good as new! Definitely will refer to them and will use them again in the future.
I highly recommend these guys. Estimates are free, they are knowledgeable about the whole process from insurance to the actual repairs needed, and they stand by their work. I noticed an issue near the repaired area that had an uneven gap and even though we were pretty sure it wasnt part of the incident they still took it back and fixed it on the spot. They definitely feel like they have the customers back over the insurance company. They also refuse to use aftermarket parts that dont line up perfectly with where they should be. Lastly they were able to paint and perfectly blend the color into how the rest of the car looked. You will not regret going with these guys and I will definitely go back if needed.
Wonderful place! Had to get work done due to a hit and run. Adam was very friendly and always made sure to update us as needed with great explanations. When more damage was found once they got deeper into the job and thought they would not make their given deadline as a result, he was quick to call and explain what happened and how much longer they thought it could take. Even still, they completed the job by the original deadline and did a fantastic job. The repairs look great and is back to looking like new again. Thanks again for all your professionalism and quality work. Definitely recommend this place!
My wifes caravan had a pretty serious dent on the sliding side door that needed a completely new door. Carstar replaced with a new door used the flecked black factory paint, and even tinted it so it matched the rest of the cars age. Looks fantastic. Adam was very professional and helpful. This will absolutely be our go-to paint & body shop!
I have had a few accidents in the 46 years that I have been driving and the one i just took it to Car Star in Avondale AZ. I talked to Adam and he is one of the best and professional advisors i have ever worked with. Down to earth and kept me in the loop with the insurance company and the way the car was being repaired. His customer service skills are above and beyond. Well done sir.2015 Nissan SentraNeil
Very professional. They kept me up to date almost everyday. Fantastic work and fast. Definitely recommend this place
Excellent work performed. Kept me updated regularly on my repairs. Staff is very helpful and friendly.
In this day and age you just dont find Professional, Nice people like you find here at CARSTAR West Valley Collision Center. They even had my car ready early and I was so happy and surprised because, I was using a rental car!!Adam kept me informed every step of the way. He took the time to explain everything. I will be coming back to them and I recommend this Company to any one... Great Job Adam, Bob and Technicians... God bless you all !!!!!!
I did a walk in because I needed a side mirror replaced. I met Adam and he was extremely helpful. The part I brought in did not fit and he went out of his way to make sure I got the right part. He also made sure the part got put on and the job was complete within hours. During the whole time he was very polite.
Bob/Adam and their team were phenomenal. Highly recommend, great communication and service. Car came back as if damage had not occurred. Honest and personable shop.
CARSTAR West Valley Collision Center is a very professionally run business. From the time I walked thru the door, during the processes of repainting the front end of my car, until I walked out with a brand new looking car, everything was done in a professional manner. They took care of my car as if it was their own. Adam and the entire staff kept me informed and apprised of any situations. The estimate was on the money. For a17 year old car, it looks brand new. Great job guys!
I took my 2014 Toyota Prius to Adam at Carstar and after handing my keys to Adam it was like all the stress was taken off me right at that moment, Adam and every one at Carstar went above and beyond on my repair. Not only did they finish the repairs extremely quickly they did such a great job Ill be bringing my vehicle back to them if ever needed in the future.
Dropped off my car due to parking lot collision damage. I was given a ride home after drop off and kept informed (daily) of the progress being made on the repairs. The Collision center handled all of the paperwork with my insurance company and the car was restored to like new condition. I would be happy to recommend the Carstar Collision Center and will certainly use them again if the need arises.
Had an accident needed a body shop they were recommended by insurance.they were very professional they kept me updated throughout the whole process via text and phone calls service was performed quick and sooner than promised. Adam was very helpful and considerate knowing I was using a rental and not wanting me to have to pay more he worked with me on drop off and pick up time lines. Highly impressed with the work that’s as done you can’t even tell the car was in an accident.
The customer service at the Avondale facility that I visited is top-notch! They put my mind at ease by staying in constant contact with me and about the color matching of my car, because it is a different kind of orange (which is the main reason that I bought it), they reassured me that I would not be let down. Wow is all I can say. No matter what angle I look at my car, you can not tell that its been in an accident, and the paint is on point! I thank them so much and appreciate the service that they performed and for the open communication that they provided me. Keep up the good work guys! And thanks again for the smiles.
Beyond impressed by the quality of work here. Everyone on the team was supportive, honest, and good care of me like family. Adam went above and beyond to ensure I was updated every step of the process and deliver results that were nothing short of immaculate. This is now my top recommender collision center!
Adam was great, kept me updated on the progress of my body work. Took my 2020 Tacoma in for a cracked rear parking sensor, and they did a phenomenal job fixing my truck. Adam and everyone there went above and beyond my expectations. I highly recommend Carstar!
The kind of customer service and professionalism Carstar has I would recommend them to everyone
I went in for an estimate and I ended up just leaving my sons car it had no bumpers no paint on bumpers light was all messed up the fender was messed up bolts missing he was in an accident so I’m sure you can imagine but it was drivable and Adam gave me a free estimate which was so affordable and honest answered all my questions if your a woman and scared to get an estimate because u think they might rip you off NOT here you will be treated fairly (I say that because when I go to mechanic and car places foe some reason I get a different estimate than my husband) not all but a lot do they will be our staple autobody for our family forsure…oh and the car was done same day and super fast and looks like new new :) I’m very sayisfied with the work
My son had taken his brand new car to get some damages done and this location was able to get the car to look just as if nothing had ever happened to his car. I was very pleased with the way they were able to match the paint perfectly. Very professional.
Got me in quickly and completed the repair the same day. Completely satisfied with the workmanship and would use them again if needed.
This is a great company! Definitely recommend speaking with Adam he did an awesome job of keeping me informed every step of the way! Will most likely be coming to them from now on.
If I could I would a do a 6 stars ⭐⭐⭐⭐⭐⭐ because Adam did a great job walking me through the whole repair, kept me updated and did such a great job on my bodywork after my accident it looks brand new again. Thanks Adam!!!
What a great company! From customer service to quality of work I would highly recommend you take your vehicle here. Adam is super helpful and an allstar in the industry!
These guys do awesome work!
The best shop in in town ask for Adam Beyond perfect customer service made he made sure to get my car done right the first time an got it back to me before the expected date to be done an thank you to the body technicians matched everything perfect can’t even tell it was in a wreck thanks again you guys ...hope you guys get a raise
Brought in my S2000 for small collision repair. The staff was very friendly and answered all my questions and concerns. The repair on my vehicle was top tier and I would recommend this location for all and any repairs. A++ Shop
Adam was very helpful and professional!
Super nice place. Adam did a great job helping me through the process!
Everyone should bring their car here for repairs! Great work and customer service!
Very professional very helpful thur information about my truck
Something good