Great body shop got the job done in a timely manner back to new 10👍s up

Excalibur was fantastic to work with. The front bumper looks like the day i purchased the 4runner. It was great working with Matt, they are as professional as they come. The car also came back cleaner than when i gave it to them. I would definitely recommend using them.

Excellent service!!!! Very friendly!! They fixed my tahoe so it looked brand new after side swiping a car.

I highly highly recommend taking your vehicle to Excalibur! My 2020 Tacoma that I JUST put my plates on for was involved in a pretty bad hit and run accident causing front and rear end damage. The dealership recommended that I took my truck to Excalibur to get repaired. Let me tell you, I have absolutely no regrets!! I was very scared at first because I have never been in a situation like this but Matt and Pam made me feel so welcomed from the very first phone call. I also appreciate Pam helping me with my insurance since they could never answer my phone calls. As stressful as this situation already was, Pam and Matt also took care of me and helped me rent a vehicle through them since Enterprise wouldn’t. Getting my truck back was the cherry on top, it looked better than when I got it brand new at the dealership. They also cleaned it inside and out! Organized a bunch of papers I had laying on my floor, put it away nicely, took all the trash out, and vacuumed. I have to say I am utterly impressed at their customer service and performance. Excalibur you are doing an amazing job and I thank all of you guys for putting so much time and care into fixing my truck. I am so happy with the work!!

I had to take my Toyota Corolla to a body shop due to damage to the oil pan, etc from freeway debris. Toyota Avondale recommended Excalibur Collision. I was already nervous for the journey ahead but immediately Excalibur took me in to determine the damage. Pam and Matt took such great care of me and made sure my experience was as painless as possible. They put me in a rental car and had my vehicle repaired and looking brand new in no time. My vehicle looks better (inside and out) than it did when I turned it in. Excalibur collision went above and beyond just to show how much they care. I will be using this shop from now on. Thank you again everyone at the shop for caring for my vehicle as much as I do.-Alexandra

I purchased a new car less than a month ago and someone hit my new car causing quite a bit of damage. I called my dealership immediately and I am so grateful they recommended me to Excalibur. I dealt mainly with Pam and the manager, Matt. They were both kind, professional and attentive. Pam walked me through the entire process and even reached out to the at fault parties representative for me a few times. I was very impressed with the level of service received. I didnt have to do much as they handled everything. My car was repaired quickly and looks better than new. Any time I reached out they got back to me immediately. Highly recommend as its tough to find top notch service like this anywhere. Thanks, Excalibur!

Every time I visit Excalibur of Avondale, it is a pleasant experience. Matt and Pam definitely value their customers and work to serve each of us so our expectations are not only met but exceeded. Every time my expectations have been exceeded. The quality of the work and the professionalism is rare these days. They are efficient and the operation runs like a well-oiled machine. I stake my reputation that you will NOT be sorry if you need any body vehicle repair done.

Pam was great. She was always keeping up to date with progress of my repairs. Ive never been in an accident and they made it feel painless.

I am extremely grateful with Excalibur body shop and the team of professionals who guided me step by step through my first car accident. I called into their office and spoke with Pam, who was beyond helpful and kind. Their team of techs were knowledgeable and had the patience to explain in detail the repairs that my vehicle needed. They use a great towing company whom they contact themselves and make sure that they bring the vehicle safely into their shop. I could not be happier with their job. I would recommend everyone contact Excalibur for professional, beautiful, flawless results!

I highly recommend bringing your car to Excalibur! This was my second accident and I have to say that this was the best auto body shop I have ever been to. Pam was very helpful and knowledgeable and definitely took a weight off of my shoulders. They handled everything including dealing with the insurance companies. Highly recommend!

Took my car Excalibur after a sami backed into me. I read the reviews ans immediately took my car there. Right away I was greeted by friendly and helpful people. I had an issue with the other partys insurance and they immediately let me know. Pamela was such a big help and let me know what was going on at all times and emailed me info when i needed it which helped me when dealing with the other party. Was happy to finally get my car back in better condition than i took it. They ALSO cleaned the inside which saved me money after a fishing trip and they didnt even have to! With all of this i didnt have to get my insurance involved. A+ Thanks all and PAMELA!

Just recently bought a new car and it was rear ended not even a month into having it. I was recommended this shop by Avondale Toyota. They got me in right away and gave me my car back just like I drove it off the lot. They are very friendly and also very responsive! I would highly recommend Excalibur of Avondale!

This body repair was recommended to me by Toyota I did not have the work done today but the volume of information that Pamela and the owner (Matthew) supplied to me todaywas just a wealth of information everything I needed to know and some things I didnt know I needed to know were told to me today and I just cant thank them enough and now with that information I would definitely get the work done there thank you very much you guys are great.

Most unprofessional service treated like if my time and situation did not matter will never recommend or do business here.

My family has used this Body Shop for auto repairs and body work for many years now and they always deliver! Recently, they fixed my dad’s older Cadillac door for a fraction of the cost from another estimate and saved us hundreds of dollars. They even fixed the electric window that broke. Everything was done at such a reasonable cost and the workmanship is excellent. I highly recommend this family owned, small business for autobody and general repairs!!! Thanks Matt!!

I had a great experience! They were very professional and worked with my insurance to repair my car. They took great care of my husband and I while they repaired our car. They provided us with a rental and made sure our car was good as new before returning it to us. We definitely recommend their services!

On the way back from a job at the Four Seasons I was hit head-on going straight through the intersection on Pima and Dynamite. A teenage boy made a left turn and smashed the entire drivers side of my Ford F250 7.3L Diesel truck. Of course, the other driver was at fault and their insurance company was obligated to pay for my repairs and rental car. Their insurance company was AWFUL to deal with and made what was already a bad situation (being without my work truck during the busiest time of the year) even worse! Matt stepped in and handled everything. He took care of all of the communication with the adjuster and kept me informed via text what the status was. Their insurance company only authorized cheap after market parts but Matt made sure to put Genuine Ford parts on my truck. He even put new windshield wipers on the truck. There is a reason he is the best in the business - he really cares. In fact, I think he cared almost as much as I do about my truck and I LOVE my truck so that says a lot! Thank you, Excalibur for everything you did for my beloved F250!

Needed the tailgate of my Tundra replaced due to an accident. Matt and Pamela were great to work with. Pam is awesome! Tailgate looks great. Good as new. :-)

Outstanding customer service! Amazing company to trust to care for your vehicle. Thank you, Matt!

The owner is a horrible Person who just assumed the situation and made me just waist my time.

This place is amazing, Thank you so very much for all your support and hard work, thanks 👍 to Pamela and Matt and Crew

I had a doctors visit on the 07/02/19 and on my way here to Phoenix we suffered an incident at the highway, the drivers mirror was completely damaged as the door and body etc. We safely got to Toyota in avondale and had the car serviced. Miguel from Toyota recommended Excalibur body shop and they were fabulous.... from the start and till the end, Pam at the front desk was the nicest most caring person I have ever met. She work everything so fast so that we could get to my appt. On time. She handled everything with the insurance, I never got a call from anyone giving problems or anything. Mat the owner is such a caring individual.. he was concerned for us and made our day... he got us a rental car so fast, we had never been assisted like these anywhere else. My stress disappeared as soon as I cross the door in to their shop. My car was beautiful and ready in less then a week, we are very thankful for all the attentions and the kindness that they treated us with.

Outstanding service! Made me feel like family. We hit a deer in our Frontier. Excaliber Collision took care of our worries, truck looked brand new when they were done. Many thanks to Pam for keeping us in the loop.

From the moment I called until 2 weeks later picking up my car. I have been treated with respect, and with professionalism. When I picked up my car I was in awed. After hitting my brand new 2020 red Toyota Corolla on the side with a yellow pole, they replaced my door with a new one, and matched the color perfectly. It looks just like it did when I first bought it. Thank you Excalibur, and thank you Pam for being such an awesome person.

We highly recommend Excalibur of Avondale collision repair. Matt and Pam were amazing. Avondale Toyota highly recommended them to us and we are glad we came to them... Thank you Excalibur!!

Got rear ended but luckily I found Excaliber Avondale Collision and they did an amazing job. They fix everything and left my car looking like new. Thank you very much, well recommend.

Excalibur is great! The process here has been easy from start to finish! Pam, Rita, Adrian, Chad, and Matt have been really helpful, I would definitely recommend!

Got my side mirros fixed here. they made it super easy and were also the cheapest. Good service and good team

Very happy with the service here! Had to find a body shop and I came because of the reviews. The team here is great, they stayed in constant communication with me and my car looks brand new. Thanks, Excalibur!!

The Receptionist has a know-it-all pretentious Attitude. She walked out and looked at my vehicle and blurts out Easily over $2000 then 2 mins later she says closer to $3000. She didnt even give me any written estimate or use any writing tools, take pics or use a computer. Then brags about how shes been doing this for over 30yrs. Dont waste your time going there. I went to 2 other Body Shops and they took the time to take pictures, go inside and type everything up on a computer in a professional manner.

Had the most horrible experience dont waist you time coming horrible service 5hey just waist your time!

Expect exceptional service! I walked in (with no appointment) for a paint repair estimate on my vehicle. I planned for an extended wait, but the service was fast, detailed - and the estimate was priced reasonably. Excalibur offered a great deal on a rental car, and repaired my vehicle in two days - just as promised! The work was well done, and the office manager always kept me updated on the progress of the work. Hands down - Excalibur is the best auto body shop I have done business with. You will not be disappointed.

Excalibur just fixed my car and did a FANTASTIC job. I am greatly pleased with the work that they did. I am very familiar with them because we always take our cars there. From the very first time taking our car, just seeing the professionalism alone would of been enough but, the staff are wonderful as well. Everyone there is friendly and kind. Try them and you will not regret it. They are GREAT!

My 2018 Nissan Titan XD was vandalized. Went to Avondale Nissan and they suggested Excalibur of Avondale Collision Repair as they use them for their repairs.I showed up without an appointment and the staff was friendly. They seemed to care about me and have my truck repaired back to factory standards.We set up an appointment date and to have a rental vehicle available to me.All work was completed and my truck looks great! In the future, if I need a vehicle repaired, I definitely would give Excalibur my business.Kurt Koivisto

WOW! All I can say about my reaction when I seen my truck. The back side of my Tundra looks brand new. They went above and beyond to make the repairs needed and that I wanted and it looks amazing. This place works some magic, and I am a very satisfied customer.I will be back God forbid I ever need to get my truck repaired again. I would recommend this shop to anyone. Thank you!

My vehicle was totalled so they never got a chance to fix it but they were still amazing! Pamela and the rest of the staff were wonderful and very communicative. Hopefully I never see them again lol but if I ever get into another accident Exalibur will be my shop.

Exceptional service at a fair price. Vehicle was ready when promised and in line with initial quote! 👍👍They service our Chevy Tahoe and Audi A6 Quattro...Highly Recommended!

We had work done on the front of our vehicle after hitting a raccoon on the highway. The damage is pretty severe. They had a rental car waiting for us and service was wonderful. They did a great job on the bodywork and was professional and timely.

Excalibur has a professional and friendly staff, from the receptionist to the management. They were very informative regarding the extent of damages to my vehicle. I wish they could have repaired the vehicle, (2011 Nissan with 50k original miles that was paid off) but unfortunately our insurance declared it a total loss. The staff at Excalibur was very understanding and comforting and that made a big difference.

Great place! They repaired my vehicle in a timely manner. No chairs or waiting inside. Had a relative pick me up and we had lunch near Costco to wait for the car to be finished.

Recently was in an accident and they provided with all that was needed. Very well recommended! Have used them more then once. They work directly with insurance providers!

Very friendly and absolutely wonderful at what they do the owner is top notch in my book I would highly recommend this place to anybody who needs any kind of collision work done

Very friendly staff, super helpful! They worked directly with my insurance and made the process super simple.

Brought in my f 150 for a dent in the bumper. Highly professional to deal with and they even adjusted the original amount my insurance company was offering to make sure I had original parts. Wont go anywhere else.

I would recommend Excalibur without hesitation!! I took my car in for a dent repair on my front bumper, and when I went to pick it up two days later, I was very pleasantly surprised at how seamlessly it was repaired! It looked brand new! Paint matched exactly, and there was absolutely no trace that there had ever been any damage at all. Customer service was EXCELLENT! From the time I walked in the door, I felt welcomed and assured that they would have my car looking new, and they definitely did not disappoint. Pam at the front desk was extremely courteous and helpful, and the owner was very knowledgeable, capable, and caring. I would recommend them to my own family. They took what could have been a very stressful situation and turned it into a delightful experience. If I truly didnt feel this way, I wouldnt bother writing a review.

The staff is very nice and welcoming and the work on my car was fantastic. would recommend always

They did a really good job in my truck im happy for there service thank you..

Take all my vehicles there for repair. Love the place.Update:Had to go back and get my bumper fixed after another person hit me recently. They are amazing and hooked it up. Love this place and the people. Thank you for everything.

Excalibur of Avondale Collision Repair exceeded my expectations with the work on my 2015 Nissan Altima The customer Service I received from Pamela, Adrian and Matt was exceptional! I will definitely be referring Excalibur of Avondale Collision Repair to my Family and Friends!

Shockingly poor customer service. Would never recommend Excaliburs services, based on our TERRIBLE experience from the get-go.Would suggest trying USA COLLISION if youre looking for HONEST folks to do a QUALITY job.***In response to owner: Just giving honest feedback of your business...learn to take criticism with a grain of salt, friend...Nice response at 10pm on a Friday! We chose NOT to do business with YOU SPECIFICALLY based on your shoddy customer service.

I was really impressed by the professionalism and customer service. They were polite and courteous and answered all my questions. Id definitely go back if I needed body work. Nice people, but I hope I never need them again.

The best experience for car repair I have ever had in my life. From the front office to the shop. This is the best auto repair shop. If you have any issues they will help walk you through anything and explain each step for you. I would highly recommend EXCALIBUR to anyone.

Pam is Awesome !! great service as always. we have never been disappointed by the work. thanks to Matt and his crew for a job well done

Excellent work and I would highly recommend them. The receptionist, Pam is very pleasant to communicate with. The owner Matt has many years of experience and ensures the repair meets his very high standards. I was referred to Excalibur by Avondale Nissan. I have a 2006 Altima which by insurance standards would not require much damage for the insurance to consider the vehicle totaled, which after Excaliburs thorough tear down to accurately determine the cost of repair, they did. Matt informed me of the next steps, one of which was that I could buy back the vehicle and deal directly with Excalibur to have them repair my car. Matt provided various levels of repair to help me stay within my budget. When it was all said and done, using OEM parts and matching the paint color exactly, I was so impressed with the work. Matt cares about his customers and his shops reputation and it shows. Again, I would very highly recommend you pay them a visit if you ever need any collision repair. Their slogan is great, When you want it done right

If you are looking for top shelf quality work, oem parts & paint along with an awesome experience then this is your place.Ive been here 3 times now and I have never been disappointed, in fact Excalibur has far exceeded my expectations each time. So much so that I have referred friends and family.The workers can be super intense and I love it because they are they to get the job done and done right. Im not coming here for customer service....what I need is for is for my car to be perfect and they get it done. But if you need service Pam at the front desk is amazing and will fill your need for kindness. :)In an accident, need some body work? Give Excalibur a call. Oh and they have great rental cars making the whole experience super easy from end to end.

Staffing was very friendly and helpful. Positive experience.

Accused of damaging the rental,owner was being aggressive and very rude. Please check the rentals and report all damages before you take the rental.Owner was rude to Geico .He was giving me a hard time releasing my camry.I did not to the damages to the rental, I got in the claim in with insurance for this nightmare to end.

I will definitely come back if I need to do any repairs. Pam the office lady is so nice and Matt he is on his game. Thank you all on my Nissan Versa look like new. They also cleaned my car. Thanks. They have rental cars on site without hassle free lot person you just drop your keys and go. Great team!

This is the second time I came here to get repair done on my vehicles. The service is excellent, the receptionist is very nice and knowledgeable and took care of the other insurance for me and kept me updated while my car was in their shop. I got my car back today and it looked like new they did an outstanding workmanship. I would definitely come back here if I needed another repair. Thank you.

Best Body shop ever great customer service and amazing work they do for you auto work. Pam offers great customer service she takes care of from bigging to the end of the services for your car. They also offer rental cars for the time being also.

These guys were nothing short of AMAZING. The staff were all very kind and helpful. Pamela was great and very informative. Please do yourself and bring your repairs here!! Did I mention how great these guys are??To the staff-THANK YOU, THANK YOU, THANK YOU.

Thank you Matt for fixing my car. Matt was very patient with explanations and compassionate of his customers. Thank you again! I will definitely return for any other issues.

This review is for Pam, a true rockstar over at Excalibur. Shes extremely sweet, kind and very helpful. She exhibits those wonderful traits both over the phone and in person. =)

I had a really great experience at Excalibur! I got into my very first car accident, which is scary and stressful enough, but they were so helpful in putting me at ease and making sure I got back in my car...fast! The woman Pam at the front was so warm and inviting (and in this situation you need that!!) My car was ready in a timely manner and looking as good as new. I would definitely recommend Excalibur to anyone who is in need of car repair! Definite 5 stars from me!!

Fast, friendly honest. My new go to place for vehicle repairs.

I was recommended here by my mother after she was recently hit by a hit-n-run driver. As soon as I arrived to leave my vehicle they were very fast in handling my needs and I had no problems with finding a rental since they have they own fleet or rental cars! Everything is guaranteed and they left my vehicle even better than when I drove it off the lot. I will definitely be coming here again if I am ever in need of another repair!

Absolutely terrible experience. My father in law took his car here and was cussed out after politely asking when the estimated time he may be finished. Matt is such an awful person and when he finally got the car back, there was coffee stains all over the roof. Looked like he threw the coffee at the roof right before he delivered the vehicle to him. Hope the place shuts down.

Best place to come and get your car fixed!! My insurance did not want to cover the paint job on the back bumper, but they still did it for FREE! stated could not return it with a black bumper since it was a red car. I am beyond HAPPY!!! :) I recommend it 100% .. Come get your car fix here, now!

Highly recommend this company Pam was super friendly!! Best repairs!

This is the second time I have had to bring my vehicle here. They do an amazing job and I am always very happy with the work they do. It looks like new! They are very thorough and make sure everything is as it should be! This is the place to go if you want the job done right!

I have taken two of my cars to be repaired and both my daughters cars here . They do excellent work and are very nice to work with! Plus they have rental cars, so very convenient. The dealership recommended and so happy they did !

The owner admitted to not checking out my car properly (no alignment done) after my Camry jumped a canal and ended in a corn field. He did not check my suspension or correct the suspension issues even after calling the day I had the car returned from the shop. My insurance paid him and since he was not a preferred shop they would not authorize further work once he returned my still wrecked car. He did admit his mistake and ONLY fixed the control arm of my car. The Toyota dealer then charged me @ 1000 $ out of my pocket to fix the rest of the suspension he refused to fix. This guy is a crook. NEVER take your car here.Another lie in your response. Interlock was not on my car when you fixed it from the undercarriage accident or the accident in which I was rear ended. That is a bold face lie. I brought the car back about the creaking noise after it was fixed and it was not addressed. A year later Toyota mentioned the same crunching sound and issue with my alignment. The car was not in another accident involving any undercarriage work other than the one you did when I returned with the issue.

Loved Excalibur of Avondale they did a fantastic job on my car looks brand new. i will definitely be bring my car here again if anything happens. i will recommend family and friends. thank You Excalibur of Avondale Collision

Very professional. Good job on everything. Would suggest to pay a little more attention to details. Pam is a sweetheart and very professional. Matt was also very professionally and easy to deal with. Excalibur kept in touch and gave updates on vehicle. Thanks to them and all the people in the shop who worked on my baby. Much appreciated.

When I first got in my wreck I was a wreck. I called my dealership to see who they recommended to get quality repairs from. They referred me to Excalibur of Avondale I called and first spoke to Pam with the front desk. She guided me through step by step from start to finish and scheduled me a date to come in and drop off my car. When I was at the shop they not only provided me with a renal from the fleet that they have but the owner Matt walked outside and looked over the car with me and explained the entire process. I left the shop feeling that my car was in good hands and would look and drive even better than it did before the wreck. Adrian the estimator called frequently and kept me informed of where they were in the repair process. When I came in to pick up my car I couldnt be anymore happy with they way it looked and drove. I would highly recommend Excalibur of Avondale to anyone who needs repairs done!!! Thank you Excalibur of Avondale.

These folks are SO amazing! From the very first phone call, they were so helpful, informative and NICE! Its sad that these days we have become so used to indifferent customer service from surly, overworked, miserable employees that it barely registers anymore. What a refreshing experience it has been to deal with Pam, Matthew and the rest of the team at Excalibur! The service loaner vehicle they gave me was immaculately clean, new, and well maintained. The repairs were done perfectly and rapidly. They worked seamlessly with my insurance company (Progressive) and made everything so easy for me. I went from being distraught and stressed abut the car accident, to calm and confident and, actually feeling like a bit of a VIP!! If you need body work... stop searching. You found your body shop.

This is my second time getting in an accident (unfortunately) and the first time I was recommended by Toyota and Excalibur doesnt disappoint. Rental cars right on site, wonderful staff, Im always right in and out. I love them!

Excalibur was very professional and was very respectful thank you so much my truck looks great

I was re-ended and in need of a repair shop and I am so glad I chose Excalibur Collision. I had no idea what shop to call or go to so I called a near by dealership to see who they use for body work and that is why I chose Excalibur do the job. I figured that if the dealership takes their work well, then so will I. They did a FANTASTIC WONDERFUL job!! I am also very grateful that the paying insurance company accepted full liability and caused absolutely NO GRIEF or stipulations for payment. If you are looking for a shop to fix your damage, I highly recommend taking your car here. Repairs take time and if you are having to deal with an insurance company for payment, keep in mind those particular items need to be considered separately from the actual repairs. I had a wonderful experience using Excalibur to repair my car and if you need body work done, feel confident taking your vehicle there.

Honestly the best experience Ive ever had. When i thought all hope was lost because my car insurance company was a nightmare, they gave me hope and I couldnt be happier with the results and customer service. No matter where I live in Arizona, if i have any issue with my vehicle, ill always bring it back here. Thank you Mr. Matt, and Mrs. Pamela for everything. I appreciate everything you guys have done for me.

We have taken our car to Matt and his team twice now. The experience has been nothing but excellent. The professionalism is top rated and our car is released to is only when it is back when it is in perfect condition.Thank you to the crew at Excaliber for your amazing attention to customer satisfaction.

I was send there by TOYOTA dealer. I needed estimate of damage, for insurance claim. Was told that it would be a waste of time for them. Very unprofessional in my opinion. I will call dealership, and thank them for waisting my time. In the meantime I dont recomend this place.

If you have a choice between having to use this place or have to walk everywhere for the rest of your life - I would STRONGLY suggest you get some good walking shoes (New Balance makes some great ones). This has been the WORST experience I’ve ever had with a business, period. The customer service is the worst I’ve dealt with. Matt is a thief and a liar. I’m convinced any positive reviews for this organization are either fake or coerced.

I am so grateful that I was referred to Excalibur! Being involved in an accident and needing to go to a body shop is a very stressful time, but the staff here made me feel calm and like I was being taken care of. Pam, at the front desk, took care of everything for me and was so helpful and kind. The staff did an amazing job repairing my SUV and I got it back in excellent condition. You would never know I was in an accident. I would highly reccomend bringing your vehicle here for any body work needs. My family and I will definitely be back here again if we are ever in need of a collision center in the future. Thank you!

Worst customer service you can ever ask for! Matthew the manager is by far the most disrespectful person I have ever dealt with. He is only out there to make a buck and does not care how he has to do it. He installed parts on our vehicle that he should not have and charged us for every single one of them. He held the truck hostage until the entire bill was paid off by the insurance and us. Insurance would only cover 3/4 of the bill because he failed to contact them for approval prior to installing parts and now we were stuck paying off the rest of the bill. He completed all the work which came out to a lot more than the estimate and never reached out to us or the insurance to approve parts. When I went in to talk to him, he started arguing after I was being as respectful as possible, he yelled the whole time and even kicked me out of his office. After he realized he was in the wrong, he said he would give us a refund, but never did and demanded we take parts back or he wouldn’t refund us. If you are looking for an easy to work with repair shop, take your business elsewhere because this business is the worst when it comes to working with customers. Take your business elsewhere and save yourself a headache!

Service was excellent fast and courteous. All my expectations and more were met and exceeded. Would gladly work with Matt and Pam again for all my auto body needs. Thanks again.

Great work faster then expected

Much thanks the team at Excalibur! I had three other shops tell me they were unable to address the roof damage to my F-350 work truck. Luckily I found Excalibur because they were the only shop skilled and experienced enough to repair the damage on my truck. I have an eye for quality work and I am impressed with the workmanship at this shop. I will recommend this shop to my friends and family.

Be careful what you sign for. This shop has had my car for over 5 weeks for a simple fender bender. Now they are requiring me to pay additional money out of pocket for repairs that the insurance has not even been made aware of. When I called On Monday they said it would be ready by Wednesday, I called Wednesday and they said Thursday for sure now here we are on Friday and they are telling me to pay money out of pocket for additional repairs or they will have to hold the vehicle until my inspection approves this additional repairs. I just hung up with Matthew after he told me either pay out of pocket for expenses I did not approved or I will not get my car that I need to take my kids to school and drive to work. I feel as I am been taken advantage of the fact they know I need my vehicle. Please look elsewhere!!Matt- I was not make aware of the additional charges or repairs done to my vehicle. I was not given the opportunity to look to repair my vehicle elsewhere. Also if this was due to the car accident why is not being included in the report you send to my insurance?? Also you knew about this repair since Wednesday but tey failed to include in the claim to the insurance. See how this make me suspicious about your intentions.

Great place to get your car repaired. Everyone there was very skilled with customer service. I am very pleased with my car . They really went the extra mile to make sure I was happy happy happy...😊

This is the second time we’ve utilized Excalibur for our vehicle repairs. I personally work as an Adjuster and they have made everything so smoothly and just great! All the staff was above and beyond and the in-house rentals are very convenient. Pam is by far our favorite person there! She’s always on it and communicates the POA! Huge thank you to the whole shop!

I highly recommend Excalibur they are the best they get the work done very professional they do a amazing job in all there work my second time using them .

Awesome customer service. We had a rental car while our car was fixed ..the work and parts were quality .. no rush job and our car looked like new ..I would recommend it to anyone..thank you

My car was given new life at Excalibur. The staff there was great to work with. They did excellent work and I would recommend them to anyone. I’ve already shared with my family and friend how pleased I was with their work and courtesy.

The Toyota dealership sent my truck here to get repainted. I noticed some clear coat overspray on the truck and it turns out that the over spray didnt occur here when they painted the truck but Matthew said they would take care of the truck and get the extra over spray removed at no charge and provided me a rental at no charge ..... If you ever need body work done on your vehicle I highly recommend Excalibur these guys are awesome. Also they have amazing customer service. Will definitely be coming here for work if I ever need it in the future!!

Did an excellent job for my wife

They are the best at everything they do! I highly recommend this place.

Here to pick up my car after being in a car accident. As always, Im pleased with the repairs that were made. wouldnt think of going any where else.Highly recommended

Great service but more importantly my car looks exactly like it did when I dropped it off. They always kept me up to date and never made me feel I was bugging them if I called to check on my car. Very very happy.

Pam and Matt from Excalibur were awesome! My car is back in its original condition. Pam assisted us with our rental car as well and handled our insurance supplement and got it approved. Great experience.