Ask for Christian, Gregg, or James. Very helpful guys. They answered my questions politely and with a good attitude. I had to special order a set of tires and wheels with them and one of them was always keeping me updated on the status of shipping, mounting, etc. I’ll be going back and doing business again. Thanks for the great customer service guys.

Honestly it’s 6:33pm they are technically closed and there still helping people with flats and tire changes. These guys are awesome. I can’t say it enough I just love good customer service and this Discount tires goes above and beyond! Thanks guys.

So thankful for the employees here! Great customer service that are able to provide reasonable time frames for delivery. The employee was able to give me different options due to various back orders on tires because of COVID. They did everything in their power to make sure it wasn’t a 30-90 day wait as another Discount had mentioned. I was in and out within 40 minutes. I’ll definitely keep this Discount as my main! Thank you!!!

Discount Tire exceeded my expectations, Gregg was personable, professional and informative. Thank you again

Called in before to see if I could swing by for an air pressure check and was told yes as long as I was close and got there before 6pm - It was 5:50pm and had just exited the freeway and they said that was fine to just pull up and they’d take care of me. I did just that. I was met by Zach (young male with a thin build and black hair) who proceeded to tell me that he had already shut the machine down because they were closed. I asked what time they closed and he said 6pm so I told him that it was 5:57pm and before I could tell him that I had called ahead he rolled his eyes told me that he would turn the machine on and then walked away and said ‘you don’t have to rude’ and I said ‘I’m not being rude, I called in and was told that I could come in before 6pm. It’s 5:57pm.’ He did not say anything and refilled my tires with air. I’m happy what I needed got done but the entire approach was absolutely cringe worthy and made not only him but Discount Tire look bad. I’ve been a customer for years (at another location because of the great service and attitude I usually get). However, unprofessionalism and employees like that tend to bring down a business. What a shame. Next time I’ll just go to my regular location or go somewhere else completely.

Discount tire matches or beats anyones prices! Hands down the best service in town by far! From phone interactions to in person at the office the associates are friendly and professional! Discount tire definitely exceeded expectations and are customer first company! Thank you Discount tire!

Good to note that Saturdays and Mondays seem to be the busiest. Capable and professional employees. Make an appointment beforehand!

After theyre visiting the website I made an appointment for tires paid for them in advance. When I showed up of course they were overwhelmed backed up said I had to get in the waiting list. I told them I had an appointment but Im dropping the car so thats okay. They said it doesnt matter if I have an appointment. Dont know how many people there can be buying tires all at the same time but I still like them but they are really a busy place.

Putting back my luggage nut covers would have been a nice thing to do since now Im missing 7 of them the rest were barely hanging on. All 4 new tires had uneven airpressure by a few lbs. ..thankyou very much...

Just went in for a quick flat fix and had a great experience. I was finished faster than the estimated time. Thank you

I would rate them a zero star if I could. I had a friend mention I could get a free tire pressure check and I’ve been having one tire give me trouble the most. Well I’m waiting in line everyone seemed to been moving pretty fast which was nice until I got to the employee. I don’t know if he was having a bad day or not but he was so rude. I told him about the tire and he seemed to ignore just about everything I said. Then checked all the tires except the one I actually needed air in! He tried waving me off but I said the tire pressure never changed when all the others did. He never even took the tire cap off but his response was “well I checked it and it’s fine, so you’re done move on” and motioned me to leave. I didn’t want to cause a fuss because there was others waiting but someone needs to tell Jake to get his attitude checked or someone will check it for him!

Put in an order for tires over phone with Kenny. Very helpful and friendly. Made an appointment for the day after the tires came in. Henry helped me when I arrived. Very efficient and professional service! Most of the negative reviews are long wait times. Please make an appointment saves you a lot of time. This location get very busy. They try to get you in and ASAP. Techs were very informative as well. Earned my repeat business!

Came here to buy a set for my 13’ Tacoma and walked out impressed with this store. The price was great and the quality of the rim and tires were a steal of a deal. I’ll be back to get another set for my 17’ Tacoma as well.

Great guys over there Nicholas and Henry went way out of their way to make sure that the truck was safe and ready to take a long haul across country truly appreciate all of the good guys that are there highly recommend you stop by and say hello and also get your tires checked

I am sitting here waiting on my car to be done and listening how the guys that work here interact with customers and co workers is amazing. I can tell that they have nothing but respect for each individual that walks through the door. Feels like family. I know they are doing just a job but they do that job well. Thank you for being the best discount tire that I have been in. I drove a ways for my tires as well and have been in a few discount and nothing like this has happened.

This team was absolutely outstanding. Quickly identified my concerns, inspected my tires, located a nail in one of my tires, plugged and patched the hole all in less than 20 minutes in the middle of a busy rush? Wow, great service, and they even topped off all of my tires!

They have practically every tire in stock. Low prices fast service and dependable. I have a expensive Porsche and tires for this car most tire places dont have in stock but discount had them. Clean restrooms and free bottled water while you Waite.

Absolutely no better place for tires and service than Discount Tire.

Called them for a leaking tire. They got me in right away. Very professional courteous service. Repaired my tire and got me on my way. No charge. No trying to sell me something I dont need. I will definitely give them my tire related business.

Always courteous. Very friendly. I had to wait a short bit, but they worked me in for a flat needing fixed. Thanks again guys. Great job...

Two new tires and done in 15 to 20minutes. Good price too.

Always a great experience here. Gregory Barber always takes good care of us and super courteous.

Exceptional customer service from Greg he was attentive and professional and service was beyond expedient

Coby the manager os absolutely amazing. We got a flat tire on our trailer and I couldnt find a tire anywhere. They were closing in 5 minutes. Not only did he find me a tire I could afford but he stayed open late to help us! There should be more people in this world that care about people like Coby did! I highly recommend Discount Tire! Especially this branch. They have great prices and amazing customer service!!

Called Friday to order 2 tires and i was told it will come in Saturday first thing in the morning. Waited til 10am still no call to notify me. I had to call and was told that it was not in and it will be Monday. Here it is Monday and again, I had to call to follow up. The first time it was to voicemail. The second time I called I was placed on a hold right away and the employee left me on hold forever never came back on the line to check up. I hung up and called back and had to call from a different number then they picked up. I asked again what is the status on my tires then was told they had to check with FedEx and will call me back. I then called and spoke to another person and complained about the horrible customer service and run a round. He said that he apologizes and can get me in right away. I had set my appointment for 430pm this afternoon. I showed up 420pm and they checked me in and toldme to park in the lot and someone will come get me in 5 minutes. 5 minutes turned into half an hour until I walked inside to complain. Even when I went into complain, they said Oh youre next and I wouldnt doubt the guy is out there looking for you and your keys. Well, 3 cars later I was really next. So if you make an appointment, expect to be here for an hour a half at this location.

Great place, they were busy as hell gave me a two hour till done estimation and called me 45 minutes later finished.

Yo, this is hands down the best discount tire Ive been to and trust me Ive been to plenty for all of my vehicles. Henry was amazing, Cameron was very attentive and nice and Brennan was awesome also. Thanks guys for taking care of my baby. 2016 toyota 4Runner, they switched out my flat and replaced the spare in a matter of 30 min. Great customer service!! Keep it up guys 👌🏽🤙🏽 Definitely made this discount tire store MY store!!!

Henry was Amazing his customer service was on point!! Dev did my tires and she was AWESOME!! I appreciate that she took her time and made sure it was done right!! No longer going to other local location! This is my new choice for tire service!! Thanks guys!!

I have yet to have a bad experience with discount tire. So five stars is always giving.

Service above and beyond as usual. They got me in and out quickly even with needing 4 new rims and tires!

We had Eric help us and he did an amazing job! I would definitely recommend this store

I went in for a simple air pressure check and they discovered an non fixable hole in my tire and so the tire needed to be replaced. Even though I didnt have any money on me, they helped me out with a new tire anyways. They genuinely were concerned with the safety of me and my little sister who was with me. Im very lucky to have had such great service. 10/10 will be going back.

Great service got in on a busy Saturday last minute only took a few hrs

Great customer service from beginning to end.

This was my first experience replacing my tires (all 4) and what I thought would be a hassle was seriously the smoothest process. I know nothing about cars and David made the process so easy and explained everything very thoroughly. He answered every question I had and made me feel confident in my purchase. I was assisted right at my appointment time, which I really appreciated because I thought this was going to be an all day thing. I was in and out in less than 30 MINUTES!!! I called several places and Discount Tire had by far the cheapest and best warranty program.

I have been coming to this location for years I probably have 10-12 cars that I bring here for tires including my company vehicles. I will find a different place after todays service. I was lied to by 3 different employees at different times. All said I was next in line. Here I am an hour and 45 minutes later after watching them put their personal friends ahead of me and others. It is bad business, I dont treat my customers that way and I cant believe I am being treated this way. This is my last visit to discount tire.

Very busy location. Helpful employees!

3hr wait but employees are great team players!

Customer service was pleasant. look I know I Tesla can be quite expensive and Tessa wanted $345 for a single tire and I walked out of there with one less than $200. Balanced as well as installed with my hubcap put on not lost this time! I will be going back there does it have a good warranty like Costco? No not really, but I plan to put a lot of miles on that tire and my Tesla...the Goal, to show the world that they can be green and good-looking like me...

Good service, spacious lobby, good location.

Make an appointment I was in and out in 1 hour and it was a 2 1/2 to 3 hour wait, the only problem is the people who did not make an appointment who have been sitting there 2 hours watching you walk out in an hour you can feel their eyes burning you 😆

Great and fast service.

Estrella mountain construction on the roadway but the face was still busy

They cant even do a tire balance on an aftermarket wheel

I waited 4 hours before they change my one tire, I guess they give priority to the cars with four tires, the shop guys are great it just lack of scheduling or simply, I was put at the end of the line for not having more than one tire, I was at the lobby and I saw customers come and go within an hour, hour and a half. with four new wheels and every time I ask, We are really busy Not cool, couldnt leave somewhere else due to flat tire. PS Discount Tire dont even answer my comment just, do something so others dont have to wait that long.

I called and the got me in the next day. I was in and out in 30 mins. I had 2 new tires put on. Everyone was friendly and knowledgeable especially Nicholas. Highly recommend!

Very good customer service.

Love discount tire. They always go above and beyond. The service I get at discount i could never get anywhere else. I have been a customer for over 20 years and I will continue to be for many more years to come. Thank you discount tire.

Great reliable, friendly service

Had to replace my tire. Got in first thing in the Morning and only took an hour to rotate and get me two new tires!!!! Great Location!

Love the air check service. Fast and easy. Twice a year, once when it gets hot, and once when it gets cold. No fuss, no miss. The wait is maybe 5min 👍😄

Fantastic value. Brought my vehicle in for a tire rotation today. My old car had tires from Discount. In-fact, Ive always bought my tires at Discount. But I can still bring my new car in for a free balance, rotation and air check. I would have paid for that at the dealership. In this day and age, its difficult to find that kind of value anywhere. Definitely a customer for life.

Fast friendly service 👍🏻👍🏻

Horrible service. Appointment times not honored. Items ordered are delayed and excuses given. No call backs and left on hold. Will not be returning to this location. Avoid

Nicholas was a real gent, helped me get the tire that I needed at a great price! Top notch marks for this location.

This shop is very knowledgeable and professional!! Planned on just going to see what they can offer, blow them off, and just go to a normal mom&pop which I normally do. Walked in and ran into Nicholas G, this guy took his time explaining the extended warranty program (giving me peace of mind) also showing me other tire options as well. I needed 35’s which normally just come with a one year manufacturer’s warranty at any other tire shop. Nicholas ordered and got them in ASAP! When my tires arrived he was able to get me in on a fully booked Saturday! Even after showing up at noon. within the hour my tires had been installed and I was out the door. I want to thank discount! And especially Nicholas. They have a customer for life!!

I made an appointment at 8am and showed before up before scheduled time and a lady that had no appointment was taken in before me. When I asked the reason why she was helped first I was told that it was due to her having been here they day before, I made the appointment a week ahead at the store and it seems that it makes no difference to the staff. If people make appointments respect this appointments. Ive been coming to this same location since it opened and bought tire from them for 5 different vehicles, I have no idea as to why theyd do something like this.

Having customers sit in a car while their vehicle is jacked up in the the air being serviced is very unsafe and it is very hot sitting in a car when you cant run your ac. This location really needs to work on their customer service and communication skills. In the past I visited this location and everyone was nice and inviting. The crew at this location now are all new, dont communicate what is going on and are not very friendly.

Management must be doing something right because the staff at this location are courteous and helpful and seem to really enjoy doing their job. They are very customer oriented and organized.

Wanted to give discount tire the benefit of the doubt due to a recent experience I had but Im not happy with the overall experience I had with discount tire once again. I came in on February 27th to get new tires put on my car and they took one of my old tires and put it on the spare but failed to put the spare tire cover on correctly and I go through a car wash this morning March 1st and my a tire cover fell off and the got severely scratched and damaged to the point it wont stay on correctly. This will be the last time I go this location on McDowell.

I have never experienced such incredible customer service and compassion anywhere. Kenny stayed late to make sure my car was safe to drive. Incredible sacrifice for a customer and service with a smile. I’ll be coming back for life.The world needs more people like Kenny.

Very helpful and friendly .

Very expensive but good warranty and helpful people.

Super fast service! Highly recommend this location. They take care of my whole family.

Discount tire in my opinion are the best, or one of the best in the tire industry they price match, give you good advice great staff Ive been going to them for years!! If you are in avondale discount tire ask for Nicholas c. Hell take care of you !

I have been a customer of this location for over 10 years! I have always had great customer service. A lot of new faces Recently and yesterday I had the worst customer service ever! They would not repair my tire, said it was “ unrepairable”. Not only did they refuse to repair my tire but they were rude! I brought in a brand new tire for them to place on my rim and balance and they didn’t only take 4 hours, but they never called me to let me know that my vehicle was ready. I had to call them and ask about my vehicle as it was almost closing time. When I got there, they could find my keys! I then took my old tire to a different discount tire and they repaired it without a problem. I feel like these new guys are out trying too hard to make a sale instead of putting customer service first. This location lost my business.

Always quick & discount Forsure. 46$ to mount a tire to my rim

Night mgr was so awesome and even though they closed at 6pm he made me feel welcome when I checked in at 545pm...he was so helpful with suggestions...

Way to long to wait, had a flat tire, thank you for fixing it, called wife to pick me up, had them replace 2 tires on her car also got there at 4.oo pm got out of there at 7.30 pm also the didnt put valve caps on new tires

Fantastic service with Professionalism, Accuracy and Speed

Was in with a damaged tire. Was helped by Nicholas Cagann. He provided excellent professional service. Was fast and I am very satisfied. Our family has been using Discount Tire for 30 years. So happy to have met Nicolas and have him keep us safe!!

Had a blown tire in trunk with spare on the car, they installed 4 new tire including the spare leaving blown tire in trunk. Ask them to find my spare tire and re mounted on spare rim. They remount wrong tire on spare rim and had to redo do with correct tire. This took additional 1.5 hours to complete. Very poor service!!

It is a pit more expensive for my taste. But I know alot of people that went there. And all of them like the services. Especially the customer services they provide. At least that is what they say. As for me, only been there once.

Fadt service. Shop is clean and thorough.

I HAD A VERY GOOD EXPERIENCE WITH KOAL AND HE WAS VERY KNOWLEDGEABLE AND HELPFUL IN FINDING MY TIRES AT OTHER DEALERSHIP!! I BOUGHT THE TIRES AND HAVE A TIME FOR REPLACEMENT AT THE STORE!! KUDOS TO KOAL!!

Always quick and pleasant experience. Love this place. David was amazing

They are always very courteous and very helpful! They take good care of their customers!

Kenny was great fast friendly service. Always will come here for service and recommend family friends

Not good been waiting for 1 and half phone today right appointment was at 9:30 still awaiting

I am beyond satisfied with the store. The manager Ric Guerrero was very helpful and took care of what needed be fixed and then some. I appreciate and am very grateful for all that Ric Guerrero has done... I am also grateful for his team. Thank you Ric Guerrero for putting me and my familys life in the best of hands... I will definitely recommend my friends and family to this discount tire store.... RIC GUERRERO YOU ARE AWESOME...😁😁😁😁😁😁😁

Great service and clean waiting area. I accidentally chose the wrong location, but it worked out. This location wasnt swamped, it was busy with steady flow of customers. The staff were able to keep up and the waiting was minimal. They honored the scheduled time, and changed out 4 tires in less than an hour. This location definitely represents Discount Tire very well.

Always takes care of my needs and helpful resource!

Fantastic service! No matter which discount tire I go to, I always get great service, but this particular location exceeded very experience Ive had so far! Great customer service, fantastic, honest, quality work and a level of sincerity that is missing in the service industry! Customer for life!

Needed a nail removed from my tire on a SATURDAY and they had available appointments!!! Staff was awesome, professional and thorough. Entire visit took lesss than 45 minutes and I stayed in my truck the entire time. I WILL be a repeat customer.

THIS PLACE IS AWESOME!!! I adore the staff they are very accommodating, helpful, and patient. They explain things to me and help me understand my tires better. I come here ALL THE TIME! I see my tire light on? I go here and no where else. They have fixed 2 of my tires so far!!! I get gas at the Costco right next door so I always go over for a free air check on my way home.

Had a screw in drivers tire. Discount patched the tire with zero cost. Great job Discount Tire. AWESOME

David is awesome. He make me a great deal that I couldn’t refuse. Great service. Best place to get tires

The guys here provided such great customer service from the phone call, to walking in to the shop, to the end. I haven’t had such great service in a while and it was such a pleasure! They helped me get in and out and did what they could for me with my schedule for work. They were wonderful!! I will definitely be using them from now on for all my tire needs! Thanks guys!!

They are slammed. Impacted by virus. Took a little longer than expected, but not from a lack of effort. Highly recommend.

I needed a specicific tire, called multiple shops, including other Discount Tires. Henry answered the phone at this location and was excited to help. He ordered the tire and gave me a time for me to expect. Tire arrived and he got the new one mounted in no time. Thanks Henry!

Had a great experience at this location they made the process painless. I had a flat and they were able to repair it right away, then I needed new tires and the Assistant Manager made the process easy. Thank you!

Good service and fair prices

I will never buy tires anywhere else. The service is second to none. Highly recommend Discount Tire

Doing the best they can considering todays circumstances. Be she sure to call in for appointments. Makes things run a lot smoother for everybody.

Good plasse

Got my tires replaced there a month ago and it was good quality speedy service, everyone is very well dressed, especially for a maintenance facility. Today I went in without an appointment for a nail in my front right and got it fixed. Only took them 30 min and they swapped the tire pressure sensors for free. I will definitely be back for my jeep when those are due for a swap.Good job guys!

Worst Discount Tire Ive ever been to, they do not want your business. There were two salesman inside with no customers in front of me and it was a 45 minute wait to find out if they even had my tires in stock. Dont bother calling either, they will give you a very bad attitude over the phone. Go to the Discount Tire at 99th & Lower Buckeye, they are friendly & happy to have you business.

Came in to get my tire replaced, was skip, and was probably going to continued getting skipped if I didnt speak up and say something. When I brought it to someone’s attention and asked for an explanation, they didnt have one. They have a list telling you what cars are up next, and which ones have appointments. I guess it doesnt mean anything to them.

Nicholas, Assistant Manager is a true star!! Most excellent customer service Ive had anywhere in a long time!! Thank you for helping my family out of a bind!!! Whenever you get to manage a Discount Tire I will be a loyal customer to your location and will send everyone I know your way!!

They are always courteous. Went for rotation and balance, they did it really quick, but somehow they broke the logo cap. When I got home I realized it was missing, so I call them. The assistant manager answer and without questions just told me to go back, so they could get me a new one. This had happened at other tire places and they just said that I would have to pay for new one. so my hat off to discount tire.