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Sam Computers
2508 Guadalupe St, Austin, TX 78705, United States
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Sam Computers
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Ge
Review №1

Very excellent electronics repair store near UT campus. I got my PC repaired here and the process is very fast (less than a day). More importantly, the cost of service is very reasonable.

Gy
Review №2

Super nice guy. Was doing some work on my own computer and realized I was missing some screws I needed to install a hard drive. He had some extra laying around and let me come get them. Thanks again!

Ri
Review №3

I love this place! Sam has great prices and we walked out with two Mac books and two drinks. He was very helpful and kind and even downloaded Microsoft office for us for free! Will definitely go back! 10/10

Se
Review №4

Small businesses are great, but the prices here are just too inflated. I ended up paying $14 for a desktop power cord, and a plain dvi cable was $20. The shop owner seemed nice, but with the low and old selection that they had there, its hard to justify coming again.

Le
Review №5

I have known Sam for many years and he has always been helpful, honest and efficient. Hes a professional who has wide experience and knowledge with many devices. If you have issues with your computer, phones or you need to buy a reliable device, I can assure you that he will be fair and honest and treat you with respect. I live far away and I do not mind the distance to Sams computer because I know hes honest and I will get the best deal from his shop. I always recommend my friends and family to check with Sams computer first before going to another place.

Ja
Review №6

Great! He helped me get my computer fixed quickly and easily

Ky
Review №7

Quick and amazingly helpful service - solved issue that other stores wouldnt

Mo
Review №8

Nvm then.

As
Review №9

Nice! Replaced the jack on my Dell laptop so it can charge. Done in just a few days, including ordering the part, and they showed me that it worked when I went to pick it up. Easy to get to and great hours

To
Review №10

Sams place is very polite and knows how to solve your problems for any of your electronic needs. My family and I will always know where to get are devices and any repairs when we are here in Austin. Thank you Imran... Keep up the good work! God bless!🙏👍

Ja
Review №11

Very honest and straightforward

Ea
Review №12

I am very impressed with this establishment and I would recommend Sam Computers for anyone needing help with repairs. The amazing thing about this is that not only do they do quality service, but the store has an amazingly wide variety selection of electronics for a reasonable price. From chargers to internal componentry, I have always found what Im looking for here.

Sc
Review №13

This store is for college kids who are not familiar with computers or basic computer repair. If you have a broken screen or your computer keeps crashing and you dont know what to do, this is your guy. If you are having technical problems that cant be fixed by reinstalling the OS or formatting your HD, this store lacks the technical expertise. Go to a real computer repair store.2 Stars for the guy being respectful when telling me that i dont get a refund for their service even though they incorrectly guessed what my problem was, and made no attempt to fix it. He respectfully told me that he looked it over and for that I was charged the full $50.Just because this might come up, the issue was that the computer I built was not booting. The problem that Sams Computers identified was that the Mother Board was not compatible with the Ryzen 5 3rd gen processor (3000 series). The actual problem was that the RAM i was using was 3200 MHz and not compatible with the MOBO i was using, and by removing one of the sticks it was able to boot up. Bottom line, guy had no idea how to fix the computer. Took it to a different repair store and the guy figured it out in 30 minutes and got it working.

Ga
Review №14

I very rarely give a 5 stars (only the second time). Very competent owner. He has helped me out on several occasions. Locally owned.

an
Review №15

Excellent service. Very nice people. Knowledgable, great prices. Large product selection. Flexible hours very accommodating. Good location easy parking.

Al
Review №16

Shop owner did not properly fix it, computer is still defective shortly after being repaired. Wouldnt give me a refund despite not doing the job well.Cheap price = cheap service.Would not recommend.

So
Review №17

A business to trust. Instead of charging a ridiculous amount of diagnosing fee, he fixed my within a minute. Please come to him if you want your computer fixed.

An
Review №18

Excellent communication and very fast service. I spilled water on my laptop and they fixed it in one day. very helpful. highly recommended.

Jo
Review №19

Love this store. every time i have any issue with my phone or computer, i go there and they fixed it.very friendly, very fast service and charge very reasonable price. HIGHLY RECOMENDED

Mi
Review №20

What an amazing and skilled human being! He fixed my MacBook Pro’s cracked screen for nearly a third less after I got an estimate from the Apple Store for $400 to have them fix/replace. Muhammad if you’re reading this then you are a lifesaver and even stayed open passed closing time to make sure I could have brought in my laptop for repair! Thank you again and I will be recommending all my friends and acquaintances to Sam’s Computers for every phone, computer, or other electronic issues that need repairs done masterly, done fast, and with respect for the customer, especially because being right by UT they know students are on low monetary budgets and will help!

Em
Review №21

They sell used items for $50 that are only $25 or $15 new elsewhere and refuse refunds because of their cash only refund policy that they taped almost hidden on their wall.Went to them only because they were close and I was short on time. My computers charger broke. They offered me a multi adapter charger in a beat up box that had clearly been used for years. When I questioned the man running the store at the time, he brushed me off with a do you want it or not attitude. Being desperate and ignorant, I bought it for the $50 they offered. When I search for the exact one on Amazon later, I found it for only $25. When I tried to return it, they refused and pointed to a paper they taped high on the wall among many other papers that said cash only refunds. They did not mention this beforehand when I first bought the item. I noticed soon after that the charger barely nets a positive charge when I use my laptop while its charging and a few months later, often emits a high frequency sound when theres current running through it. 2/5 instead of 1/5 because the charger kind of works.

Be
Review №22

Best computer and cell phone store in town. Got my iPhone screen fixed here and its work great now. I am very happy with the service.

Ro
Review №23

I love supporting small businesses, but this is one that I cannot give my heart to. Its prices on every item are way higher than those of the CVS and Target just a few blocks away, and their selection is very small. The building is a bit shabby, and the atmosphere isnt pleasant.

E
Review №24

Sam was cool. He worked with me for more than 3 hours and was late to a party to make sure me and my custom desktop were happy.

De
Review №25

Company laptop had something stuck in the headphone jack so I went to Geek Squad first. They didnt even attempt to fix it. Just looked at it and said they couldnt. Found Peter on yelp and Im glad I went. He was very quick assessing and fixing the problem. Only took 15 min max. Will definitely go back for any other computer problems. He accepts card!

Fr
Review №26

Mohamed is an awesome entrepreneur, who has been very helpful to me, in many ways. On my most recent visit, he pulled out his torx-bit driver set and fixed the loose pocket clips on both of my knives ... NO CHARGE ! ... He is a family man and has helped me to find solutions elsewhere, when he could not provide them, in-house. Sam Computers Rocks, and it is because of the family that runs it.

Ka
Review №27

My screen was so cracked it was unusable and they fixed it while I waited! And without making me feel bad about being such a klutz! Reasonable price, quick service, good as new.

St
Review №28

Been here twice and they do an amazing job. Fair price nice people and fast return. Most Ive waited is an hour. They have fixed my camera and charging port without an issues.

ري
Review №29

I got my laptop fixed at Sam computes.it was fixed Same day in very reasonable price. Love to do business again. Highly recommended.

Sk
Review №30

Charged me $50 for a cable that sells for $25 online. I think they use their closeness to campus to jack up the prices they charge, only reason I didnt go to the campus computer store was because they dont sell PC chargers

Da
Review №31

I got my laptop fixed, fast and affordable. Great customer service, they took care of me. I will come back again.

Ma
Review №32

Excellent service. I was in and out in one hour and my laptop is working again. Also it was much less expensive than the other places that I shopped.

al
Review №33

The most terrible place ever, absolutely their rate must be zero, I gave them my laptop to fix only camera, they broken my LCD and cannot fix my camera properly. after 3 weeks they charged me 162$ absolutely for nothing. I have plan to report them to Federal Trade Commission because they broken my screen and they did not accept it. Actually I pay 162$ for experience to consult with many people before going to do something. This is the first time that I write review for stores to warn other UT students about this place. Please do not go there even for spending 1$.

El
Review №34

Prices are awfully high. Get your stuff from Amazon. They charge 300% on average on small stuff like adapters, chargers, etc.Update: good service

ma
Review №35

STAY AWAY for your own good.There are very unprofessional, and the charges are exorbitant. The hinges that connect the motherboard/keyboard to the screen came off for my laptop. The wires were still connected, my laptop was 2 yrs old and was in working condition despite the loose connection. I paid them $200 for that, took my laptop to my office which is just 10 min walk from their location, turned on the power, and found a HUGE CRACK ON MY SCREEN. Yes, they fixed the hinges and broke my pcs screen. I cursed myself for not having checked it there in front of them. I immediately returned to their shop, they denied that it was caused by them (though I could easily sense they knew what they actually did to my pc) and asked me to pay $300 to fix my laptop screen. Very unprofessional. I hate them, and would not recommend them to anyone. They are robbing in broad daylight. Dont take any chance with them if you really care about your device.

Ma
Review №36

Sam is the best quality price, and have everything you need in Austin, thank you to be so friendly and always here when I need to fix my MacBook thank you ;)

tr
Review №37

Sam was very helpful and in no rush even though I appeared during after hours! Def check them out with youre computer, cell phone needs

Al
Review №38

Very professionals and fast service. highly recomended

Lo
Review №39

I really needed a DVI cable so I bought one here asap. It worked...then I noticed the screen turns off for a couple seconds every now and then. I also discover the screen turns off when I plug in and out my laptop. I suspected it was the crappy overpriced cable from this place so I ordered one off Amazon. As I expected with the Amazon cable the screen doesnt turn off for a couple of seconds when I plug in/out my laptop power cable.I thought I was imagining it so I tried the cable from Sam Computer again...the screen problem came back. Id give 0/5 if possible. I overpaid for something that doesnt work correctly. Its a DVI cable...how do you screw that up.

Na
Review №40

Genuine, humorous, delightful people and they give you an honest appraisal for the items you sell!!Cozy space, i was comfortable

sa
Review №41

Best computer and cell phone store in Austin, I have used in the past, but these guys are just as skilled, professional, and efficient. I will continue to use them every time.

Ja
Review №42

Amazing!! He fixed my phone in less than an hour. :)

Ju
Review №43

They were helpful and flexible when it came to repairing my phone and it only took about half a hour

Br
Review №44

Excellent, friendly and fast service at a reasonable price. Highly recommend over other Austin screen repair locations.

Hu
Review №45

This place is my one-stop-shop for all of my computer needs. Great service and great prices.

Ma
Review №46

This computer store is the most horrible place that I have ever experienced for fixing a minor problem in a laptop. DO NOT EVER TRUST THIS STORE AND DO NOT RISK FIXING YOUR COMPUTER THERE; THEY ONLY GREEDILY STEAL YOUR MONEY AS MUCH AS THEY CAN AND DO NOT DO ANYTHING FOR YOU.My friend informed me of a problem that he had with the manager of this store. At first, my friend had put his laptop in this store for a problem in the webcam of the computer; however, the manager had damaged the monitor and asked my friend to pay him an extra 160$ to fix that as well whereas there was no problem with the monitor when the computer was checked in.The manager had come up with another greedy offer to exchange my friends nice laptop with a crappy laptop, which never happened after my interference in this case. Also, the manager reduced the charge for fixing the monitor from 160$ to 80$ after I talked to him for an hour. I am pretty sure that there was no problem in the monitor and he had only cut a small wire in the back of the monitor and claimed a lot of money to fix it. Do not trust this store at all.Also, PLEASE PAY ATTENTION TO THE CONTRACT YOU SIGN THERE; BY SIGNING THAT CONTRACT, YOU WAIVE ALL YOUR RIGHTS TO COMPLAIN FOR ANY PROBLEM AND DAMAGE THAT OCCURS IN THE STORE BY THE MANAGER OR TECHNICIAN OF THAT STORE. Hard to believe! Right? Read the contract yourself before signing and you get what I mean here.Consequently, if you do not want to add another major problem to the existing minor problem that you laptop has now, DO NOT TAKE IT THERE AT ALL. GO SOMEWHERE ELSE.

Pe
Review №47

Last year I came in wondering why my internet kept cutting in and out. He immediately claimed it was a windows issue. Knowing that it wasnt, I asked him to check the drivers for me and he opened them saying no everything is fine. The thing is he only opened the list but never checked to see if there was an update needed because he assumed I knew nothing about computers. After i pointed out he did not check if the drivers needed an update he finally clicked it and sure enough there was a driver update. This guy is literally just trying to rip you off. Scroll through the reviews, there are multiple people saying this store is bad business.

Ra
Review №48

I got my iphone fixed hee. Very fast service and reasonable price. Highly recommended.

Na
Review №49

Imran always gives me the best deals, the best computers and usually can fix my problems while I wait. I have been a satisfied customer for many years, and send all my friends to SAM computers.

Ca
Review №50

They sell Lycamobile sim cards to call international. Unlimited calls to India, China, Mexico and much more starting at $19 per month

ro
Review №51

This guy is awesome! As a CS major having a working computer is my livelihood, therefore when my Macbook broke down I thought I was done for. Ive had experience dealing with Apple and authorized retailers when it comes to repairs and I knew it would take weeks for them to get it running. I took a chance going with this guy and was not disappointed. He immediately knew what the problem could be and even had the parts to fix it. Left my dead laptop there and picked it up good as new 2 hours later. The ordeal was a little more expensive than I expected but its the fastest service Ive ever had.

Ru
Review №52

Good deals on electronics

Gu
Review №53

Great customers service and enjoyed my time over there.

Mo
Review №54

Pleasant People

Ge
Review №55

Recently my computer stopped working and i took to it best buy and they told me that it will take 2-3 weeks to fix it but this was my work computer and i need to fix it ASAP.I also try few other computer store but no one was willing to fix my computer same day or in few days.every one gave me 1 week time.I asked one of my friend if he know any body who can fix computer quick as possible, so he told me about sam computers.i took my computer there and there i met the owner and i asked him if they can fix my computer quick as possible.right away he asked his tech to see whats wrong with my computer.tech check my computer and told me that computer has software problem and he can fix it in 3-4 hrs.That was really surprise to me that other stores told me that earliest that they can fix my computer is in one week.the owner of who is very nice person and very helpful asked me to come after 3 hrs and my computer will be ready.after 3 hrs i came and my computers was ready.i was so happy to see my computer working and they charge me only $75 which was very reasonable price for that kind of service.i told them you just made a permanent customer and in future if i will have any problem regarding computer i will come to sam computers and will definitely recommend sam computers to my family and friends. as they are very honest and professional and offer very quick service.

Jo
Review №56

Great place to shop

Ma
Review №57

Small store conveniently located on the Drag. Very helpful staff, although the prices do reflect the higher rent in this area.

ch
Review №58

Very good service!!! funny & will give you a good price for your macbook pro!!!!

Fa
Review №59

Very Good customer service definitely coming back. Bought and unlocked new iPhone 6 plus below market price.

Le
Review №60

I had the best experience at Sams Computers. I came in with my macbook that wouldnt turn on anymore and they backed up all of my photos, music, documents, everything onto an external hardrive for me, saving everything; Then they replaced my hardrive for cheaper than Apple would have and were in constant contact with me, texting and calling. They were super helpful and happy to explain anything and everything to me including how to get all my info back onto my desktop. An employee even came in on his day-off to work on my macbook in order to have it done quickly so I could get it back ASAP.

Za
Review №61

They opened up my computer for diagnosis and when closing it up they forgot to connect the wires onto the wireless board, so I came home I couldnt get connected to the wireless network and I was traveling. I had to look at a video on you tube to see how I can fix it myself! waste of time and money!

Ri
Review №62

GOOD PLACE TO BUY COMPUTERS

Is
Review №63

Amazing service ! Works miracles ! So quick so efficient!!!

Mu
Review №64

Excellent laptop and phone repair service.

Fa
Review №65

Excellent service and prices.

St
Review №66

Stay away!! They charge ridiculous prices to fix cell phones.Horrible service and didnt even fix my phone

Vi
Review №67

Good fast iPhone repair

Da
Review №68

Went above and beyond to get me a S7 phone charger that worked.

五羊
Review №69

Charged me a lot for cutting my sim card

An
Review №70

Took my laptop here for a LCD replacement. I was given 90 days warranty on it. It has been several months and it works perfectly still. It was done in 3 days after they ordered the replacement screen.

Se
Review №71

He sells you something that does not work for your application. And then does not take it back due to company policy. Also, really expensive! Do your research first.

Mi
Review №72

Ok

Ce
Review №73

The Indian guy will charge even for the air you breath inside the store =). Getting phone service there is the worst mistake you could ever make

Pa
Review №74

Cheat

Information
27 Photos
74 Comments
4.4 Rating
  • Address:2508 Guadalupe St, Austin, TX 78705, United States
  • Site:https://samcomputers.business.site/
  • Phone:+1 512-719-9200
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer store
  • Computer repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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