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PRESTIGE AUTOPLEX LLC
12602 Research Blvd, Austin, TX 78759, United States
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PRESTIGE AUTOPLEX LLC
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SP
Review №1

I found this place by using autotempest.com they had a car I was interested in. Came by they were extremely nice people, small business owned and operated by the same group of guys. Really trusting guys I told them which car I was interested in and they handed me the keys for a test drive no questions asked. They worked with me on the price and we made a deal. There was an issue with the car I bought 2013 Hyundai Sonata which is apparently a known issue that I didn’t catch when I first test drove it. I called them a couple days later and explain the issue they told me no problem to just bring it in and they would take care of the issue.That was on Wednesday so now it’s Friday I bring it in they didn’t have a loaner vehicle and weren’t able to bring me back to my house because of the distance (about an hour or so away). I was trying to figure out a way to get my buddy back and still get the car fixed today they said they were able to push my car to the front of their line and fix it within an hour and a half which is okay with me and my friend to wait that long.I would 100% recommend these guys here to any of my friends, family or soldiers who are looking for a used car dealership that is willing to work with their customers!!

Ni
Review №2

Great place to buy a vehicle. Very professional and very patient when dealing with customer needs. Had vehicle delivered, it arrived on time and in great condition. Definitely recommend this place when buying a vehicle.

Ca
Review №3

Rami made our experience so effortless! He was extremely responsive, easy to work with and so welcoming and helpful. We are so happy with our new Ford Transit connect we purchased from Prestige! I would certainly recommend Prestige as a great dealer to work with who will be transparent and helpful during your car buying process.

Ro
Review №4

I want to just say thank you to Mr. Rami for helping me make my truck purchase a smooth transition. Mr. Rami is by far the greatest car salesman I have ever ran across. He is very professional very courteous and very honest. I will continue to do business in the future with him and I will refer all of my friends to his business when they are in need of transportation. Thank you so much for making my experience a great one

Bo
Review №5

Rami is the man!!!I’ve never bought a car without seeing it before and Rami made everything incredibly easy. He told me what to expect on the car and it looked exactly as he described and even FaceTimed me to let me see it for myself.This is exactly how buying a car should be. He was honest, fair, quick, and gave fantastic help. If he has a car you’re thinking about...Do. Not. Hesitate.Shipping was affordable and fast and I can’t say enough about this man and his business. Thank you so much for the stellar service and an extremely happy customer.

Mi
Review №6

These guys have been absolutely amazing. I bought a 2011 c6 vette from them and they were amazing. I would recommend them to anyone even my own family. Thank you guys and I will try and bring you as much business as I can. Definitely the beat experience Ive ever had buying a car.

We
Review №7

This was our first experience buying all-virtual AND in the middle of a pandemic. When I found a truck listed on CarGuru for this dealership, I did as much vetting as I could, since this was a new-to-us way of buying a car. I sifted through many comments and ratings and other places to make sure it was on the up and up. It was. Rami was great to work with and he was prompt in answering questions via text or phone call. The truck was as advertised and he did a video walk-around via FaceTime. Due to the holiday season and special pandemic related circumstances, shipping took longer than my inpatient self liked but he paid extra (out of pocket) to ensure I got my truck. I will most certainly consider doing business here again. Also, this is one of the very few places that aren’t over-inflating truck prices.

Ma
Review №8

We couldnt be happier with the quality of service we experienced at Prestige. Rami was very helpful, friendly, and professional. He never pushed us to make a decision and he had great advice and suggestions for our sons car.

Ma
Review №9

I got my very first car today and I’m so glad I got it from Prestige Autoplex. I researched all week on how to handle speaking to sales people and negotiating but it was no need. They were upfront with the cost and there were no extra charges– just the actual cost of the car and required fees. I had trouble with my bank so it took us a day but they were very understanding and patient. Thank you so much :)

Ju
Review №10

Overall a very great car buying experience not proceed understanding I truly just a heart-felt community is all I got from crew are at Prestige Auto plaque I knew what I wanted whenever I pulled up which was a 2012 Honda Civic SI they went above and beyond accommodate for any and all the festivities that I had asked and gave me a price that overall I couldnt be happier with thank you guys from the bottom of my heart from my family to yours God bless you all and keep being amazing

Su
Review №11

Most honest, friendly use car people Ive Ever met.. Sam went out of his way to be sure we got what what we needed and at a fair price. I reccomend you shop here for your new to you next car.

El
Review №12

Hi My wife and I flew from Denver to Austin Tx to do business with Prestige auto..What a fantastic experience with the whole sale of the 2014 CR-V we paid cash for..After getiing the title, I lost it somehow before we got a chance to register the car.. after contacting them, he right away sent me an updated temp tag until he again got us another title..Sam is a great guy to work with we are so pleased with our new CR-V THANKS SAM

Ke
Review №13

Bought a Fiat 500 from here. My only criticism would be a missing reflector upon arrival. Overall I really like the car and the quality is what I expected for the price. Rami answered any question I had during the process and felt like he was honest and forthcoming. Would definitely buy a car from them again.

Pa
Review №14

Rami understand customer service. He listened to our concerns about the car we were interested in and immediately offered a fair and equitable solution. Good selection of quality used cars. Highly recommend taking a look.

Ja
Review №15

Bought a good truck from here. The Carfax was great, very well taken care of. Little rust on the frame but not bad considering it came from up north, so I expected that. Overall great experience and would recommend checking them out!

Ka
Review №16

So, I bought a used Subaru Outback in December. The process was easy and smooth. The price was very fair and when I came to pick up the plates, they asked how the car was running and I mentioned that I was having some minor repairs done which would cost $100 and they cut me a check for $100! I was fairly shocked because used car salesman jokes. I will be back and get my sons car there.Edit: the cars bottom is completely rusted. It has a serious oil leak coming from the rear main seal. A 2000-3500 dollar repair. Mainly because of the rust. Rami returned my call immediately and the owner never got back to me. Yes, I bought the car as is but they had to have known about this.

An
Review №17

Thank you so much Prestige Autoplex! I have been enjoying the 2014 Kia Forte. Rami and the rest of the staff were attentive and welcoming. I was expecting a more difficult process but Rami did excellent work making this the easiest car buying I have ever experienced. Thank you from Mark and Angela OKeefe

ma
Review №18

Great cars! Great people to deal with. Good coffee ☕!

Ja
Review №19

Wow, best car buying experience ever!After test driving cars all over Austin I found the best quality, price and true hospitality from Prestige. This is a fantastic dealer and Ive now returned to buy a second car.

Hu
Review №20

Rami is a wonderful owner of a dealership. He is honest, direct, trustworthy & kept his promises. Im grateful to drive the car I wanted from a smooth car buying experience. Thank you! Sam is nice too ☺️

Га
Review №21

Prestige autoplex is a great place. He made my car buying experience quick and easy and was very friendly the whole time. I would 10/10 recommend coming here if you’re looking for a car

Sh
Review №22

Our buying experience was great! Rami worked with us to get the best deal and we were able to buy our son his first car. We purchased a used Ford Fusion Hybrid and it was in good condition. I definitely recommend buying a car from Prestige Autoplex LLC. They have great, quality used cars that are priced right. Rami and his crew are very humble & kind and dont try to take advantage of you or pressure you into buying a car. Thank you Rami for your kindness and great customer service!!

Ma
Review №23

I needed a car...fast! Rami was very helpful and got right to the point. I was really impressed with their selection! I wasted so much time going to other dealers and private sellers only to be disappointed. I wish I would have gone to prestige first

ja
Review №24

I would buy from these guys again. There was zero pressure or hassle when we went in for a test drive. Their price was better than average for our models age and mileage. They gave me the offer in writing and let me walk out the door with zero pressure to close the deal. I wanted to get a third party inspection on the the car and they welcomed it. The inspection confirmed that the car was as advertised so I was excited to buy! 5 Stars.

Am
Review №25

I would give this 6 stars. After spending the morning looking for the right combination of price and value and some frustrating drive around town arrived at this little boutique run by a gentleman. Found a nice clean car of the model and make we were looking for at a good price. The inventory is limited but quality. Easy, quick, no pressure experience. Straight forward negotiation. I feel like going there again if I was looking for a vehicle. I wouldnt say that for the rest of 90%.

Jo
Review №26

I purchased a truck here for my business in South Carolina. Because of the distance I was unable to drive the vehicle before purchasing. Rami walked me through the entire process and kept his word on a number of promises. I will certainly do business here again in the future.Thank you for your honesty and patience through the process!!

Jo
Review №27

Great service and honest! We purchased two trucks site unseen from Rami, and had them shipped to Minnesota. They were as advertised with no surprises. The whole experience was excellent, Rami was great at communicating and the process was smooth. We will definitely use these guys again!

Gr
Review №28

On Nov 17, 2020 I purchased a 2015 Toyota Tacoma from Rami at Prestige Autoplex in Austin, TX through CarGurus.com. On Jan 19, 2021 the temp tag expired so I contacted Rami to ask about my title and tags. He told me the DMV was behind due to Covid. I explained that my temp tag was expired and couldn’t drive my truck so he said he would email a new temp tag to me. The following week, I contacted his office again because I hadn’t received the temp tag, and was told he was out of the office but they had looked into my issue. I was told that their title was missing a signature and getting that signature was what caused the delay but I would have my title and perm tags the following week. A few minutes after the call ended I received the 2nd temp tag by email. At the end of the next week, I called the DMV and was told the truck was not titled in my name. They told me I could file a complaint with their office to have this looked into so that’s what I did.

Go
Review №29

Very great dealership they went above and beyond to help me get my vehicle!!! I bought the car before they even had time clean and and inspect it. I took it to my mechanic and vas only very small minor things called them back and they fixed it with no problems. I highly recommend!!

El
Review №30

Wow, what a fantasic and honest crew of gentlemen. As a car buyer this was the best experience I have ever had. I purchased a subaru from them, and throughout the process Rami and his team got with me on every problem and every concern that I had. Anything that needed to be fixed was fixed, and all my questions were answered in detail. The building and lot itself were a little small, but it only shows the heart and character of these gentlemen. Highly recommend if youre a first time buyer or if you want to support local businesses.

Ga
Review №31

Salesman wouldn’t even give me the courtesy of responding to my texts after messaged him and he read the messages. Guess y’all will be missing out on a sale.

ma
Review №32

I’ve always had a sour taste from buying from a small dealership because I got ripped off with my first car when I was younger but these guys really made me change that!!! They’re amazing to work with and understandable. I bought a car from them and I had a small little mechanical problem (not engine wise) and they offer to fix it. I was just going to go through the insurance they pair you with but they didn’t want me to go through all that trouble and they fix it themself! They were really convenient and they even worked around my schedule. These guys are GREAT and they have AMAZING deals, I definitely recommend them!!!

Da
Review №33

Got a truck here yesterday. They dealt with all the little issues I found with it and they took care of some things i hadnt even mentioned. A smooth transaction. Thanks, Rami!

Ha
Review №34

Had a great experience buying my vehicle! So helpful with every question and clear communication. Rami helped me out so much!

Ha
Review №35

The process of car was great. He did everything he said he would do except put gas in the car. When I received the car it was on empty and the seat was ripped. This was not in the pictures that were provided to me. Overall I would recommend him other people but please ask for close up pictures. Be careful

Co
Review №36

Rami over over here at Prestige did a great job helping me purchase my new vehicle, and everyone there including his mechanics did a great job helping and following up with me on my car as well! I 10/10 recommend going with them!

ai
Review №37

Rami was very kind and very respectful especially to someone the age of 21He handled all the paperwork and worked diligently with several parties buying/ selling vehicle 3/10 recommend still( giving rami the benefit of the doubt, trying to avoid assumptions he had spoke to us implying the car was inspected and serviced by a licensed luxury mechanic( giving the buyer the idea the car had been actually inspected ) was proven to be wrong and a number of issues were found, the totaling cost of the work needed to fix the issues regarding. This is a good example of buying a used car too fast ( once again were not implying rami purposely lied and or didn’t ever have it looked over but here’s an estimate of the purchase the work needed to have the car running like a “ dream “ the words used by the salesman. )Request more informationONCE AGAIN RAMI IS A GREAT GUY AND WE ARE NOT IMPLYING ANYTHING

Le
Review №38

I bought a 2005 ford sport trac they brought it to me in a trailer to NM no dealer tag no title for the veh I put 25 miles on the truck after I got it the truck has a bad motor and they wont make it right watch out with doing business with themThis place is a joke they told me to take the truck and have it checked i did when I called and told them what was wrong they didnt want to talk to me or make it right

Sa
Review №39

Rami was excellent, he worked with me and went above and beyond to help get me in my new vehicle I highly recommend prestige Autoplex.

Je
Review №40

I first visited Prestige Autoplex about 7 or 8 months ago while looking for a vehicle for my older son. His previous had been totaled after a collision with a deer. During the visit, I met with Josef, who was very helpful, easy going and pleasant. While the vehicle we were there to look at wasnt for us, I remember thinking how nice the experience was and would definitely keep them in mind for future purchases.Now, my son and I returned looking for a vehicle for my younger son. We met Rami and the experience was great! Rami was able to answer any questions, wasnt pushy and made the buying experience one of the easiest stress-free transactions Ive had. I will definitely look to Rami and Josef at Prestige Autoplex for any future vehicle purchases!!

Ma
Review №41

I bought my pickup from them sight unseen and was extremely pleased with both the vehicle and the transaction. Id buy from them again next time!!

Ro
Review №42

Very easy, hassle free experience! Romi was extremely friendly and helpful. There wasnt any pressure or up sales. Highly recommend and will shop there again.

Ke
Review №43

I recently bought a vehicle, totally sight unseen, from Prestige Autoplex through the cargurus.com website. Throughout the process, I never dealt with Rami in person, but only by phone, text, and email. I am totally satisfied with his professionalism and honest handling of the sale. Upon receiving delivery of the vehicle, I had it fully checked and serviced at a local service center of that manufacturer. Furthermore, I have just driven the car 2,000 miles and am very satisfied. Someday I would like to meet Rami in person. Though I had never purchased a used vehicle this way before, I would do so again without reservation from Prestige Autoplex. Thanks for everything, Rami.

Ja
Review №44

Rami customer service was amazing! Helped with all my questions And made everythingquick and easy:). Left with a great car and Satisfied! (5/5 and highly recommended)

Ja
Review №45

I loooooove this place!!!!! Rami was the best salesman I’ve ever worked with and this was my first time buying a car as well as trusting a process from out of state. I live in Colorado and found this place online. I called Rami and the process to buy and have shipped took a week!!!! Car was delivered safe and secure, he sent me pictures and let my friend who lives in Austin even come test drive it for me. This is the only place I plan to buy from as well as recommend my family and friends to from now on! My mom is already looking to buy her next car from them!! I got a VERY BEAUTIFUL 740Li BMW!!!!:) If you’re buying from out of state, this is DEFINITELY the place you want to go..... Tell them Jaulisa sent you:)

Ga
Review №46

Rami and the team took my son and his wife through their first car buying experience. We received honest, expeditious, professional service placing my family in a car that met their wants and needs.The only ding I had on the establishment was the bathroom being out of service.Go see them for a hassle free car buying experience! 🇺🇸

An
Review №47

Had a very good experience here. There wasn’t any pressure to purchase or use their financing. Rami knows what he’s talking about and made the purchase process very easy and smooth. Would buy from here again.

ca
Review №48

Remi didn’t return my calls, I left him messages. I kept on getting excuses from him. He kept on avoiding my calls. He could off just being honest with me and told me that the car was sold, instead off waisting my time. Thank you for getting back to me... great customer service. I’m still waiting for your call!!!

An
Review №49

Rami went above and beyond to get my new car and gave me an amazing rate within my budget. I am so happy and pleased with my new vehicle!!! Thank you a million. Very satisfied customer 😊😊😊

Ma
Review №50

Found a truck through a third party at Prestige Autoplex and went to check it out. Rami was easy to deal with and though the truck had a few issues they took care of it and a little more. Best car buying experience Ive had.

Cy
Review №51

Got my 12 benz super clean..Helpful service.. great prices ..

Te
Review №52

I came to Prestige Autoplex with low expectation based on previous experience. This time around was different. I was in and out in about 30 minutes with a truck that was exactly as advertised and a price to match.I would definitely recommend Prestige Autoplex.

Ta
Review №53

Great experience buying a car here. They worked with me and my credit fabulously. Rami is very kind. I was having some issues with a check engine light, and they took care of it right away. No questions or arguments. They are really great. Thanks, guys! -Ashley

Fr
Review №54

Rami was incredibly helpful and looked out for me through the entire purchase process, even helping me to find a credit union near me for financing. Honestly, this is a great place and they’re looking out for you more than themselves in my experience. Thanks for a great truck and an easy process!

Hu
Review №55

My entire process of getting a vehicle went great! Rami was a lot of help. 5 Stars!

Br
Review №56

I’m 37 years old and have been through some cars in my life. This was by far the best car buying experience I’ve ever had. Rami and his partner we’re so professional and helpful. I couldn’t be happier and more thankful that there are still businesses that operate with honesty and integrity here in Austin. Thanks guys!Matthew

C.
Review №57

Rami and the staff are friendly. This was the easiest car buying experience I have had in a long time. I wish I would have come here first. The price is what they say and if they tell you something they follow through with it. No pressure to purchase a vehicle you dont want. Cars are ready to leave the lot the same day, no waiting days to be able to drive away. Very straight forward and I like that. Thanks for all the your help. Ill definitely be back.

Hi
Review №58

HIGHLY RECOMMEND! I am so thrilled to be in my car!!! Rami made everything so easy and I cannot thank him enough for all his help. Seriously if you are looking for a good affordable car, this is the place to go. 10/10 amazing experience. Very happy customer!

ha
Review №59

People are friendly and nice. No complaints there. However they sold me a lemon and I haven’t even gotten to really drive my truck. Was super excited about it. Every single time I call to see if they will fix it they say oh we will call you back. Been 3 weeks now and I call every week yet no return.

Ma
Review №60

Advice to all customers: when buying used, you should always do the following:1. do research, 2. take the car to a mechanic you trust for their feedback, 3. test multiple cars (if you have the time).Our insurance felt the price was good and we did all three of the above as well. We decided on a van held by prestige. Rami let me borrow the car to take to my mechanic who gave it a thorough look-through. I can not stress highly enough that you should always do that no matter where youre buying from. Ramis team replaced a couple tires before we drove it off the lot and we are happy with the purchase.Rami did not pressure me into their own financing, the price debating was simple and unemotional. The whole process was easy and simple. The team was nice to work with, but honestly its all about two things: the car (do your homework) and what youre willing to do, thats pretty much it.

Ma
Review №61

I had an excellent experience at Prestige Autoplex. Rami was professional and kindly helped me find the car that perfectly fitted my needs. Would definitely recommend coming here if you are looking for a used vehicle.

Es
Review №62

Incredible! Mr. Rami helped us, and he was straightforward and so willing to work with us to get what we needed. The car I got was in excellent condition, not to mention priced fairly, and I could not be happier with their service. Unlike so many car salesman, he was upfront and very generous with his knowledge of car sales. He told us exactly what to expect from a used car, what the warranty really covered. If you want fair and honest treatment, I highly recommend Prestige Autoplex.

Da
Review №63

One star. Because they had the vehicle I wanted. During Covid-19, Prestige Autoplex repoed my car. Not because lack of payment but tampering with a GPS tracking device. Since I have put down roughly 4/5 of cost, No way are they going to auction off my car. I guess to sooth my soul, I was told they would offer a much lesser than value car. Upon researching said vehicle, found out it was recalled in May 2020. Carfax shows that this vehicle was never sent to manufacture. Yet Prestige is trying to pawn off a lethal car. Watch Out! This Father, Stepson LLC. Is a very SHADY company. Avoid buying anything from Prestige Autoplex in Austin, TX.

Sh
Review №64

Our family highly recommend these guys. They have a great selection of vehicles on the lot, unbelievable pricing and great guys to work with. Rami somehow got us in and out the door in a hour, including the test drive, very organized group of guys. This is our sons first car so thank you guys for making this an experience we will never forget!!

Ma
Review №65

Purchased my car completely online and had it delivered to my home. After dealing with multiple shipping companies that never picked up my car, Rami went above and beyond to make sure I got my car. I was nervous about buying a car I wasn’t able to see in person, but received a very nice and well taken care of Mini Cooper that I love. Thank you, Rami, for all your help in buying my first car!

Ma
Review №66

I only gave one star because I had to. I purchased a Van from thus place in late December (Rami) or whatever his name is!! My husband test drove it, there was a burning smell Rami assured him that his mechanic had changed out some gaskets or something and there had been some oil wasted he said just drive it a little and it would go away. He told me he wouldn’t sale a van that wasn’t any good and pluse he would have to give the bank the money back if I returned it. It was purchased as a transport van for my clients and I told him I needed something dependable Rami assured me that this van was in excellent condition. Well the smell subsided but you could still smell it a little we took it back several times and was told nothing was wrong. Around Feb it started to pull like it didn’t want to change gears I called and asked about the transmission “Rami oh no no transmission is good. Well needless to say in March 3 months later the Van stopped!!! Rami wouldn’t pick it up to check it he tried to have me pay. Towing service to pick it up. I was able to get it there but COVID is here he never called or anything every time I called he said no one was working all his mechanics were out and I understood that. So finally around the end of June I called and he said it’s the transmission he knew this in the first place. Then he tells me he was gonna get with the owners to see what they were willing to do.. He calls me a few days later and says that the owners weren’t willing to do anything! This is a piece of car dealership beware of buying from they lie and they don’t honor their word or cars.. Yes I said it stand on it but God will fix it. I was out of 2600 on a transmission

Jo
Review №67

Exactly what I was looking for at a great price! I was originally hesitant to buy completely online, from another town, but found the process to be quite painless. Rami, my salesman, made contact right away and answered all of my questions. I was offered a CARFAX report even before I asked, and upon delivery found the vehicle to be exactly as advertised. I would recommend Prestige to anyone looking to purchase a quality pre-owned vehicle.

Le
Review №68

The people were very friendly and helpful and walked me through everything as they did it, bought my first car and the price was fair and the condition of the car is great. They fixed the few minor things that were wrong with it for free and told me theyll always help if I need it in the future. Really loyal to their customers and you dont see that very often. Overall great experience!

MJ
Review №69

Very bad business. Watch out for Remi, he will stab you in the back and take advantage of you. Do not trust this dealership. Don’t let him take advantage of you.So, nice try trying to cover up you shady tactics. You initially agreed if we purchased the vehicle you would replace the dash at Covert GMC which you then found out I work there and asked if I could get an employee discount to help you out. I then got a quote from our parts department to help you . The parts alone would cost you $1000. With my EMPLOYEE discount I could save you $400 . I sent invoice showing you my discounted price and you had the nerve to go to MY place of employment yelling and causing a scene at OUR parts department because I was able to get the parts cheaper than you and you could only get wholesale discount. Then I was able to save you $350 on service. I was trying to help you, Remi, but I should have made you pay the $1750 to repair it yourself, as agreed. But the fact you went behind my back when I was trying to help you shows your character.And then you tried to offer me a check for less than my discounted rate at work. WHAT!!!! You try scamming my wife and people in general that are decent. We never purchased your vehicle and you by law have to give us all our down payment back. The fact your a scam is disappointing. Why would you yell at our parts department because I get parts cheaper as an employee than you do as a wholesaler. WHAT!!! Complaints have been filed with the state.

OL
Review №70

We found a nice looking Ford Fiesta .We took it for a test drive and right away it needed a wheel alignment . They took care of that . It also had a leak in then tire. They fixed that to . They had no idea the radio didn’t work . You would of thought they would know that . So they gave us money off . Not even two weeks later the car broke down . Oil pressure light came on and the belt broke. Guess they never checked that . $1500 later the car was drivable . We called but the owner didn’t help out at all. Then we waited for ever for the license plates . They sent them they said . Well after contacting them again, they said we sending them now . Don’t let the nice people fool you . Go somewhere else . They obviously don’t even inspect what they sell

Ra
Review №71

We bought an xterra from Rami through the internet sight unseen except for web listing. Car was immaculate. Rami told my wife the car needed some tires, and he sent us a 300 dollar check along with the title for some tires. Now thats an honest Man if you ask me. God bless and keep up the good work. Thank you for your honesty.

ky
Review №72

Everyone at prestige dealership was awesome!Everything was smooth process! Definitely recommend them!

Jo
Review №73

Rami was extremely helpful!!! Good credit, bad credit, no credit it doesn’t matter!! Rami is extremely patient and will find a way to help you get a car. They provided a free car fax which was extremely detailed about my 2007 Hummer I purchased from them. I haven’t had any issues with the Hummer since I’ve purchased it from them back in February. I live in San Antonio and when my plates came in Rami paid for next day shipping to send me my plates. Great crew of gentleman, would buy from again!!

Na
Review №74

I found a 2009 Nissan Titan on cargurus.com. Everything about the truck looked good. I was in contact with the dealership and we were working out numbers and everything for a couple of days. Rami was very patient with me with all of my questions. I would be buying the truck sight unseen since I live in Missouri. Rami said he would throw in a 90 day warranty just in case anything went wrong with the truck after I received it. Which was nice. To give my self peace of mind I decided to have an inspection done on the truck before I had it shipped out to me. Rami recommended a 3rd party company called auto p.i. They did a very thorough inspection of the truck and unfortunately they found to many things that needed to be fixed mechanically. But I do thank Rami for recommending Auto P.I. For the inspection. It was very honest of him. I’ve known other dealers that would have just told me they would knock $500 of the price of the vehicle and have there own mechanics inspect it. Overall I’m happy with the customer service I received I’m giving 4 out of 5 stars only because I believe there mechanic should have seen all of the stuff that needed to be repaired before they put the truck on the lot. I spoke to Rami and told him that if they are willing to fix everything on the truck and allow me to have Auto P.I. Come out and inspect there work I’d be more than happy to buy the truck at our already agreed upon purchase price. We will see what happens. Overall I’m happy with my service.

Ka
Review №75

Extremely simple, easy process. Very friendly staff and comfortable environment. HIGHLY RECOMMENDED

Kh
Review №76

They were very understanding, and very helpful in helping me find my car.

dy
Review №77

I was referred to Prestige Autoplex through AAA while in the market for another vehicle and honestly, I cant say enough about the staff and vehicle selection here! The customer service we received at Prestige was MATCHLESS! We werent hassled and had access to view any vehicle we wanted without a saleman breathing down our necks talking about credit and financing lol My husband and i drove off the lot with a BEAUTIFUL 2014 Dodge Avenger that we had already determined would be our purchase and they made sure we got the lowest possible interest rate. There were some minor repairs needing to be done and when we arrived the next day to finalize our purchase the repairs had been completed. I have ALREADY recommended Prestige to my friends and family!

Mi
Review №78

Great process and great place to buy . We bought a suv from there and Rami worked a good deal for us almost to good to be true but I had the car checked out today and it is a good suv . So these guys are good ppl and I’m going back to buy a truck . Highly recommend this place .. Don’t forget to ask for the free energy drink :)

Ko
Review №79

Rami is extremely nice and made the car buying process fun, enjoyable and easy for our 2015 Nissan Versa Note. He made me feel like hed help myself or my girlfriend out if we have any car troubles. Im surprised to see some of the 1-star comments and will update my post if I get deceived but for now I couldnt be happier.

Ro
Review №80

This place was very family oriented and professional! Rami was a sweetheart in helping my friend and mother get into a vehicle! Thank you for being so professional and friendly!

We
Review №81

Please don’t waste your hard earned money with a company like this. I’m not sure who their paying for reviews but there’s no way in hell this company should still be open. The way they run their business i would be scared to sleep at night. Karma is real believe it or not. I pray you’ll don’t run into a customer you messed over in public. SAVE YOURSELF THE HEADACHE AND FIND ANOTHER DEALERSHIP.

Je
Review №82

Rami was great! He was very useful from the moment I emailed him to the day we put the plates on my truck together. He constantly reminded me he was trying to find the best deals for me. Overall great experience.

Bo
Review №83

Very good selection of used cars. Very reasonably priced. Friendly and professional staff.I had the pleasure of working with Rami to purchase my car. I gave him my specifications and he gave me options within those specifications. He did not try to pressure me to buy what I was not interested in. It was a wonderful experience. Did I mention they are one of USAA certified dealers! Will definitely look to them next time I purchase a used car.

Ja
Review №84

Thank you Rami and the crew for helping me with my purchase!! Rami was great and helped with the minor problems that were found in the vehicle. He also returned my texts and calls right away and was very pleasant to do business with! The car seems to be running great!Wow... My man Rami keeps impressing me.. After my purchase on the car there was an error in the information that was given to me about the car, but Rami took it upon himself and made it right! If there was a way that I could give another five star review for this man I would!! You are the man Rami!!!

br
Review №85

Remi down at prestige help me find a good vehicle that i liked for a price i could afford. Many options on financing and so many cars to choose from. He went through the options that there was to offer and help me find the best one that doesnt break my pockets. Check out Prestige Auto plex when your shopping for a vehicle.

Ad
Review №86

My first time buying a car off the lot and I’m so glad I found Rami. He was straightforward in letting me know the car just had AC work recently done, and if any problem was to pop up he would handle it and that’s exactly what he did. In the meantime he even gave me a loner car while the repairs were being made. I truly believe I made the best choice when I chose prestige autoplex.

Mi
Review №87

Absolutely wonderful service and would definitely recommend if you want a good deal. Rami was very personal and made sure he did everything he could to make sure the purchase was very easy and painless

Ab
Review №88

Great lot and prices. Owner worked with us and if very fair. Would highly reccomend.

Ji
Review №89

Rami was friendly and had a decent selection of vehicles. The problem was that the 2017 Jeep Compass with a great price that we were interested in was previously flooded. Our mechanic reported: Vehicle has most likely been underwater- mildew smell, dirty/muddy carpet, mud/silt underbody, rusty metal parts behind dashboard.We ate the inspection cost and passed on the vehicle, but it is still for sale over a week later with no disclosure of prior flooding. Prestige denies that the vehicle has ever been flooded, based on their own inspection and lack of adverse documentation on the Carfax report.

Ka
Review №90

Thank u Rami! Just purchased a beautiful 2016 Nissan Sentra. He helped me get 6.5% & gave me a more than fair deal on my trade in. Honest, friendly & professional!

Li
Review №91

I saw a Mustang online and called Prestige Autoplex and upon learning it was still avaliable I drove straight there. The customer service was great, unexpected. It disarmed me. I purchased the car that day, paid in full, it was my car. Most people write a review upon purchase and dont know what will probably happen shortly after purchase. I drove the Mustang about a week give or take when all the hazard lights suddenly came on. An independent mechanic looked at it and said the codes had been erased and not fixed so the lights would come back on in less than 100 miles. This began the start of about two months of my car being kept on the Prestige lot either being fixed or waiting for the plates and registration. Until one day I looked online and saw my car for sale. I immediately went to the lot, to the previously kind Rami who refused to return my keys or my purchase money. The constable tried to help to no avail, DMV investigators tried to reason with them and also noted all the scams they were running. Next time I went by Prestige had sold my car. (Recall they were owed no money). If you read the reviews even the good ones mention a major problem. As well as reselling my car without permission they apparently have a pattern of this.

AN
Review №92

Rami, was exceptional help, the car is great, everything was so smooth and nice. All the crew was so nice. Highly recommend

Ma
Review №93

I looked for a month and visited many dealerships. I was so pleased to find Rami, he was helpful, honest and such a nice person.He has a great selection of cars and a clean and nice atmosphere.I recommend him highly and enjoyed buying a car from him!Janice Roseberry

we
Review №94

Prestige autoplex was amazing to work with. Definitely the easiest and fastest I’ve ever bought a car. Rami was absolutely wonderful to work with. Definitely recommend working with them!

Jo
Review №95

Good cars at good prices. Minor issues with the car once the deal was already made. Rami did well following up on those problems. Will recommend to friends and family.

Sa
Review №96

Great guys, helped with everything I needed and the buying experience was smooth. Couldnt have asked for anything more.

Br
Review №97

Purchased a vehicle from Prestige Autoplex. When I took it in for repairs found out it was a flood vehicle and was never told. $3000 in repairs were done and then transmission failed. Had it towed back to Prestige Autoplex due to them stating they would help out and fix the transmission. Didnt hear anything back for 3 weeks, called and was told they sold the vehicle! Still to this day have not received even a penny back! $6423 gone! Guys are the scum of the earth STAY AWAY!

Ni
Review №98

Rami helped me purchase a car a few days ago and was great, personable service and got everything done on his end in a timely manner. Highly recommend!

Jo
Review №99

Rami is the dude to go to. I would highly recommend you go here if you are looking for a good and reliable car.

Ho
Review №100

Great car dealership with lots of selection and reasonable price. Thank you so much guys.

Information
39 Photos
100 Comments
4.3 Rating
  • Address:12602 Research Blvd, Austin, TX 78759, United States
  • Site:http://prestigeautoplexllc.com/
  • Phone:+1 512-770-3839
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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