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Terry Sayther Automotive
1606 Fortview Rd, Austin, TX 78704, United States
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Terry Sayther Automotive
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Mo
Review №1

I take our Mercedes and BMW here for everything I need. It’s a very personable, family like atmosphere. They do what needs to be done and don’t overcharge. If you want really good work done at a reasonable price with no nonsense, go see them.

St
Review №2

I bought a vintage BMW from an OCD owner out of town that highly recommended that I have it maintained at the best BMW mechanics in Austin at Terry Sayther Automotive. Ive been taking it there for routine maintenance, including oil changes for probably over 15 years. Theyre very knowledgeable, professional, provide great quality work and treat their customers like family. If I ever have to get another car, itll be a BMW so I can keep my mechanics -- their worth more to me than the car.

Te
Review №3

I have a 2017 Land Rover Discovery that was experiencing some kind of mechanical issue. While the Land Rover Dealership was backed up for 3 weeks. I found Terry Sayther Automotive online. I showed up without an appointment, and was immediately greeted and assisted. Hands down A Super 5 STAR auto mechanic shop. The entire staff super nice and knowledgeable. Had my car repaired and back on the road within a few days.Highly recommend. Fast, efficient, and fair/affordable pricing.SUPERSTAR ****Thank you Nichole for your service and expertise.

Ni
Review №4

I have been going to Terry Sayther for years, and they are the absolute BEST. Always honest, always good quality, and always fair pricing. They are practically family now. They were even a big help and influence in purchasing my new car. Every bit of their crew is top notch amazing. If you have a BMW or MINI, dont go anywhere else. LOVE YOU GUYS!

Be
Review №5

This team provided OUTSTANDING customer service. Compared to the dealership, they were transparent, professional, responsive, affordable, and thorough in their service in replacing my cracked radiator. I will definitely be back for any future needs for my Mini.

Ro
Review №6

First visit to this shop for my 2011 328i, just moved here from Memphis, Tn. Great people, great service and oddly enough less expensive, which is not a complaint just a pleasant surprise... as everything seems to be more expensive in Austin. I plan on being a long time loyal customer.

Me
Review №7

The crew at TS exceeds my expectations EVERY times I’m there - either with my 2008 X5 or my son’s 2009 Mini Cooper. I appreciate the ease and simplicity of dropping off the cars anytime - weekends or nights, and a call from TS comes promptly to next day to discuss the work. An online diagnostic report is sent soon after, which gives me time to think about my options on repair. I appreciate the patience and detailed explanations of repair options the whole crew at TS shows- especially Rett and Nicole, both of whom I have dealt with the past 6-7 years. Especially for my son, a college student, who pays for his own repairs now.Thank you, TS and all the employees that work there; it is so refreshing that this business keeps an “Austin” attitude while keeping high standards in their professionalism .

Jo
Review №8

I took my Mini in for some brake works and general maintenance and was amazed at the professionalism and honesty of the crew at Terry Sayther. When they were pulling the car into the bay, they heard a screeching sound and asked to run a diagnostic. They spent a lot of time looking the vehicle over, but when there didnt appear to be a critical issue, they only charged me for the brake work. This is also the first shop Ive taken my vehicle to that hasnt recommended I change my oil before its actually due. All in all, great group of people working here, and a great local business.

Ro
Review №9

9/9/2021 Saythers BMW is better than going to a Dealership for Repairs! They do very professional and quality work at a reasonable price. I just purchased my 2007 BMW Z4 Black on Black convertible (one owner) with only 65,000 miles. I wanted it checked out thoroughly before I started driving it. They checked it out did not find any major problems and kept in touch with me on a regular bases. Nicole is great on her job and on top of warranties too. I highly recommend Sayther to anyone looking for good and trustee mechanic!!! Thanks Yall Rocky

Cr
Review №10

Amazing customer service. I simply called to get information about a Range Rover I’m about to purchase and the mechanic who answered the phone spent at least 15min w me giving me a heads up and run down of what to expect. This is so rare these days. They don’t know me at all and spent their valuable time on me with no agenda other than helping a fellow human. This was amazing and extremely refreshing. Anyone who doesn’t take their car here is missing out on clearly an honest caring mechanic. A+ 5 stars all the way!!

Cr
Review №11

Super helpful and everyone was very nice. They got to my sons car very quickly, and called and text with updates. They were very communicative and I felt they were very honest with the repairs as well. I would definitely recommend, and will be using them in the future for routine maintenance.

Ju
Review №12

Worked with Nichole. Had a great, quick and easy transaction with them. I love the portal that they send with pictures of what needs to be done and with explanations as to what is going on with your vehicle. The cost for repairs is definitely more reasonable than any other place I have checked out in Austin. You guys have my business for anything regarding my BMW!! Thanks a ton!

An
Review №13

I took my BMW E30 in for a clutch problem and could not be more satisfied with the experience. The vintage vehicle inspection report they offer is great and it comes with photographs of any issues. On the clutch, they identified the problem and a couple of other items, gave me an estimate before starting work and stuck to the estimate when the work was done. And the work was done when they said it would be. The car drives like its brand new (the clutch and transmission, anyway). I have been slowly and carefully restoring the car myself for over 5 years and have always been wary of taking it in to mechanics or dealerships. I did not have the time nor the tools for a clutch job at the moment so I was very pleased to find these guys.

an
Review №14

Had to fix the drivers side BMW 2005 window regulator. Regulator was replaced before, and was still under warranty. Terry Saythers honored the warranty. Fixed free of charge. Excellent service. Great shop.

AJ
Review №15

Terry Sayther has been working on my M cars for the last 8 years. They serviced my 06 M5, 09 M5, and now my 2015 M3. Its a great shop with the best techs in Austin. Highly recommend.

Ba
Review №16

Did a great job. Didn’t try to push anything I didn’t need. They were honest good people that did good work

Br
Review №17

Diagnosing check engine light issues can be complicated. While the initial diagnosis/work did not resolve the underlying problem my car had, the bottom line is - Terry Saythers found the correct issue when I took my car back. Nicole called, explained the diagnosis and said they were fixing it for free. This type of honest communication and accountability can be hard to find nowadays.

Mi
Review №18

Great value and great work! Had a downpipe installed. They were able to get me in same day. Everything was done quickly and my car sounds and performs amazing!

ga
Review №19

This shop was referred to me by a co-worker and long time friend, as they were always able to rebuild his 318i after whatever catastrophe, one time in particular it was washed down Shoal Creek in one of Austins famous floods. They are always on the mark and never any high pressure sales as I have encountered at other shops. My 25 year old Z3 had multiple issues with leaking differential and leaking valve cover gasket. All is well now and I am on the road again. Rhett and Nicole have taken good care of me each time and just so refreshing to know I have someone in my corner when I comes to any repair or maintenance. Thanks again you guys ROCK!

Fr
Review №20

Very professional people, competitive prices, and great customer service.I think my mini found it’s new home for future Illnesses

Lu
Review №21

Eric Limon did an awesome maintenance inspection along with an oil change. He documented detailed information of the inspection along with photos…something I had never seen done before.The lead teamAre professional and courteous….that’s why I trust my x5 with them! Kudos to all!! Lupe

Mi
Review №22

Excellent customer service, timely repair, and good value.

Mi
Review №23

Very good communication of problems and what to fix first. I liked the pictures of the problem part and the general inspection of the car. They made a nice list of areas that need attention soon.

Je
Review №24

I had an 8am appointment for a brake fluid flush for my M4. They were done by 8:45 which was very much appreciated. Very professional and efficient! Mega thumbs up!

Wa
Review №25

I only take my BMW here. Always timely, never have to return for same issues, great group.

An
Review №26

I’ve taken my Range Rover Sport here multiple times. They were very thorough with their inspection and did quality work. Rhett has always been very friendly and professional.

Da
Review №27

I recently moved from Chicago to the south Austin area. I drive a 2015 BMW 425xi and its my pride and joy! I was concerned about finding a great place to have my car serviced that wasnt overpriced or trying to pull one over on me. Often times when I take my vehicle in for one service, there are several other issues that emerge that need to be fixed. Well, look no further if you find this gem! It was super easy to book my appointment online. From the drop-off to the pick up, the experience was exceptional! The staff is friendly, polite and informative. I went in for an oil change and came out with only an oil change. They did do a full diagnostic on my vehicle to let me know what services are coming down the pike, but arent immediately necessarily. I greatly appreciated this because now I can plan accordingly. I will definitely be bringing my vehicle back. Thanks Nichole and team for a lovely experience!

Ch
Review №28

Incredibly quick, friendly and honest. This was my first visit but I will definitely become a regular client. Great experience - highly recommended.

le
Review №29

I took my 1980 BMW 320i to them to convert it from the OEM mechanical fuel injection to a Weber carb set up and to install a set of headers. The car had not had a major service in over six years and they found a lot of items that needed to be addressed in addition to the services that I initially requested. Duncan and Rhett worked with me to prioritize the work that needed to be done and did everything that they could to keep costs down while still performing exceptional work.The car is now in better shape than I ever would have hoped and is performing exceptionally well. I could not be more pleased and would highly recommend them to anyone needing work on a BMW, especially a vintage model. They are great people and they truly love cars. I will definitely be taking my vehicle back to them for additional updates and improvements in the future!

Ka
Review №30

I cannot say enough good things about Terry Sayther Automotive. They did a used car check for me for a car I was in the process of buying. Not only did they not charge me for the inspection, they said it was not a good buy. It needed $3000 worth of work. They could have lied, and gotten to do all that work later. Instead, they were honest and got me out of a bad deal. I still have my other Mini and am a loyal customer. They are amazing!!

Ca
Review №31

They were very professional and nice! I needed a new key fab and they got one for me. They took really good care of my car.

Ni
Review №32

Honest mechanics. I went for an oil change, new brake pads, and brake fluid. They changed my oil, flushed my brake fluid, and explained that I didn’t need brake pads yet. I was pleasantly surprised that they didn’t sell me something I didn’t need even though I asked for it. Definitely going back when I need car care.

Ch
Review №33

Best Mini specialist in town. Fixed my mini cooper in no time. The car drives like a dream again. For comparison: I took the car to another place first - they spent 4 months on my car only to tell me they have no idea what was wrong. This tells you how much more professional this place compares to the other.

Ju
Review №34

Ive been using Terry Sayther Automotive for 15 years. A well organized shop with clear communication and honest staff. Without hesitation I recommend this place for your BMW needs.

Ji
Review №35

The crew is great.Trust them before any other shop in town. They are car enthusiasts, just like the customers they serve.

Bo
Review №36

Honest, thorough, and good communication throughout -- cant ask for more from a mechanic! Rhett, the shop manager, was great to work with. He took time to explain why another shop told me I might be on the verge of a major repair, then explained why he thought differently. A couple tests and small fixes later, and Im good to go. I drive a 2000 BMW 528. The shop had a dozen BMWs around, classics to late-model. If you drive an older BMW, go here.

Ho
Review №37

The folks at Terry Sayther’s were great. Super helpful and explained the issues to me and had best recommendation.

As
Review №38

Left the car on Friday, picked it up on Monday. replaced the water pump and some hoses and coolant cap

Ma
Review №39

People generalize that car repair shops are rip offs. I truly believe Terry Sayther Automotive gives honest assessments and doesnt push service that isnt needed. We discussed everything that needs service and made a plan to do what is needed now and a few things later that can safely wait. Came in on time and under the estimate. Everyone was lovely to work with. And I appreciated that the interior, doors and key fob were disinfected before handing the car back over to me. A++++

Jo
Review №40

I had an excellent experience working with the experts at Terry Sayther Automotive! Nichole was a great help getting me in and taken care of.I had previously gotten my brakes done at another shop and unfortunately the job was an absolute mess. I was just passing through Austin when the worst happened. Luckily for me, the techs at Terry Sayther were able to squeeze me in and had the repairs done in no time. They went above and beyond with the service they provided and it was all done at a very fair price! I definitely will be returning to Terry Sayther with all my automotive needs!

Sh
Review №41

Rhett and his team of of heros are not only highly knowledgeable and detailed in everything theyve done on my Range Rover Sport. They are also courteous and professional. They answer and return calls, are very detailed in explaining issues, estimates and procedures to fix problems and provide photos. ALWAYS PROMPT! Overall, absolutely the best experience Ive ever had with any mechanic including the dealership.

el
Review №42

I have been going to terry sayther for my BMW X5 for years... she’s on 106,000 miles and running strong thanks to Terry Sayther. They are the most kind, trust-worthy, experienced, and efficient shop I have ever worked with...including and specifically the Range Rover and BMW dealers in town. Nicole is the best mechanic I have ever had the pleasure of working with. You won’t find a better repair shop for your BMW, Range Rover or Mini.

Ke
Review №43

Love this place. The staff is incredibly knowledgable and provide the most transparent experience I have had at a mechanic. My favorite part is the digital inspection that’s sent to you while your car is in the shop, it gives you a full rundown of what is going on with your car, letting you know what you may want to keep an eye on and includes photos so you can actually see what’s going on.

Ba
Review №44

Found my new shop! My misfires are all fixed and I’m thrilled with the quality of oil they put in my N54 engine! These guys are the only ones I trust besides myself to work on my car. Rhett and Nichole are extremely knowledgeable and professional. All staff is super friendly and welcoming. Can’t wait to come back :)

Co
Review №45

Great experience from my first service at Terry Sayther Auto. Id highly recommend trying them out. Fast service, detailed reports and easy to understand options.

Ch
Review №46

Fast estimate, fast schedule and fast service!

Tr
Review №47

Ive used Terry Sayther as my primary mechanic for my 2012 Range Rover and they always deliver value and service.

Al
Review №48

Excellent service and communication. They walked me thoroughly with what my car needed and most importantly were very honest. Highly recommend and will be going back for future services.

Em
Review №49

Honest people and great work.

Ji
Review №50

Was able to diagnose and work on my car very quickly. Was very prompt in finding the issues and contacting me about next steps. Was very clear on prices (which were very reasonable) and did a very good job with the fixes. Will be back again.

Ta
Review №51

The folks at Terry Sayther are honest, attentive, and dedicated to their customers. Ive been going here for years and would recommend them to anyone!

JO
Review №52

Only place I am going to take my BMW for now on. Terry Saythers Auto are not the type of car people most repair shops came to be. These people want your service and will not charge for what’s not needed. Example, BMW of S Austin on 35 said I needed the bottom oil pan gasket changed for $1350. Well that’s a second opinion money, so I found Terry Sayther Auto, they spent two hours look over on the car with detail discrepancy description. So, the oil pan is not urgent plus BMW of Austin charged $200 dollars for the same type of service that Saythers Auto done for free.And the kicker is, prices are around 20 percent cheaper. Saythers a no brainer. Be confident about your repairs at Sathers Auto.

Re
Review №53

I have been going to Terry Sayther for many years and they are a fantastic team. I always appreciate their honesty and the great service they provide for my 11 year old BMW. I feel so lucky to have such a great BMW shop in Austin. I plan to keep my car for a few more years and know that I have a good place that will take care of it.

Ke
Review №54

Service was quick yet thorough. They took the time to listen to my issues and answer questions. Overall cost was less than expected. It was my first visit to an auto shop with my new car and I will go back to them for the next service.

St
Review №55

These guys are freakin awesome! I brought my Mini Cooper to another mechanic last year for the same service I received from Terry’s, $800 and obviously did fix said problem. Took my Mini Cooper to Terry’s not only was the price reasonable ($210) my Mini Cooper runs smooth! I am recommending them to all my friends and family with BMW or Mini Coopers!

Am
Review №56

My car had been broken into and the passenger window was shattered. After getting an extremely high quote from dealership I reached out to Terrys Automotive and Nicole was so helpful with quick information and details to get my window fixed for almost half of the cost I was quoted. It was completed in half a day and they were super friendly, efficient and easy to work with. I will definitely go back should I need work on my BMW - Highly recommend!

Do
Review №57

Terry Sayther Auto has been a very good service provide for my 13 year old Range Rover. But this week, I was a little confused with the service.I took the car in for a repair of a hole in one of my tires as a result of a screw. I had my spare tire on the car when I arrived to their service center, but after repairing the tire and putting it back on the car, they were unable to get the spare back to its holding place under the rear of the car. Said the trailer hitch impeded their work even though I was able to get it off ok. So they put the spare in my trunk and I will now be left with the job of putting it back on. I figure that if the trailer hitch didnt impede getting it off, it shouldnt impede getting it back on. I will find out soon enough, and maybe in the end, they will be right.

Ro
Review №58

Thanks to Rhett for the great customer service. I ended up not wanting to go through with the suggested repair, but the shop took good care of me through the whole towing, diagnostic, and deliberation process.

Da
Review №59

Did a great job resolving my A/C issue

Ra
Review №60

I’ve had to come here frequently for issues with my BMW. They’re always extremely professional and quick to help. Every service that has been done to my vehicle is explained extensively before it is done.

Aa
Review №61

These guys are great. Friendly, thorough and give comprehensive updates on the process.

Ja
Review №62

I’ve been taking my car to Terry Sayther for several years now and they consistently provide professional, quality service at great value. They give you a realistic view of your vehicle’s overall status and have an honest conversation with you about the issues that must be addressed and others that may not be necessary, depending on your priorities as a customer. Highly recommend.

Ja
Review №63

Great communication. Timely service. They seem very knowledgeable and friendly!

Ki
Review №64

So much better than the Mini dealership - faster, more thorough, car felt like a tighter ride after pick up.

Br
Review №65

Terry Sayther Automotive offers the strongest combination of mechanical engineering knowledge and customer support. They care about both the car and the customer, and thats the reason theyve handled all of my maintenance and repair for the last 24 years. Well done, Pirates!

Er
Review №66

Went in for a simple oil change and but got more in return. They diagnosed my vehicle and fixed a couple missing things in the engine bay and even sent me pictures and diagnostic data of things I needed to fix or add. Really good service and friendly people.

Jo
Review №67

Fantastic service as always.

Ch
Review №68

I own several cars. After purchasing a Mini Cooper, the need arose to find a reputable Mini Specialist. I just found one @ Terry Sayther.

Ke
Review №69

Great service, great value.Performed an interval service for my Range Rover Sport.They were fast, professional, courteous.Will absolutely use them again!

Li
Review №70

Excellent Service. Prompt and Professional.

Cl
Review №71

These folks are professional, friendly, and straight shooters. I wish I owned a Land Rover so I could be a regular customer! (I took my sons in for a checkup.)

Ja
Review №72

The dream team at Sayther Automotive was incredibly efficient, responsive, attentive, and truly perfectionists. I presented them with a severely troubled car and incredibly tight time expectation. It was right before Thanksgiving (a day and a half) and they, despite being slammed and short staffed, not only exceeded expectations but delivered my car early! They went above and beyond to restore my car for me to travel three hours to be with my family. They continually communicated with and appraised me of the changing situation and adjusting time expectation. They even volunteered to apply holiday discounts.For eight years, we’ve been taking our BMW’s to Terry Saythers and have always been pleased with their perfectionist work. They’re BMW enthusiasts and it shows in their work. They’re an amazing team, a pleasure to interact with and by far, they are the best BMW mechanics in town.

Da
Review №73

Fantastic service, definitely will use again in the very near future. Its good to find a maintenance service shop that is of actual value.ThanksDavid

Pa
Review №74

The team at Terry Sayther Automotive is outstanding! They are PROs and totally make you feel comfortable with the services they provide on your car. I love my 2013 BMW and they are helping me keep it in tip top shape for as long as I can. If you have a BMW, be sure you have their number saved in your contacts.

lm
Review №75

I have used Terry Sayther for almost 20 yrs. They are The Best ❤️. Professional, punctual, experienced, trustworthy, very kind and cordial. My little MINI is 17 yrs. old, (low mileage) and is still purring like a kitten 🐱.

Ro
Review №76

Great service and care. I’ve been bringing my bmw here for years! Highly recommend!

Al
Review №77

I found this shop on the internet. They are a specialist shop servicing BWW, Mini & Range Rover. I emailed them a question and after about 2 days, including the weekend I received a response. A family member started a brake job on my Mini and couldnt finish. They gave me a quick estimate and also said they would use my parts. After a full inspection they found that my rear rotors were bad. I will say the price was a bit higher than expected but it is a Mini Cooper S R57 Convertible. Job was complete in 2 days and the car is perfect. Very professional, curious, knowledgeable.

Jo
Review №78

Got in first appt of the day, car was done in a couple hours and done well.

Ka
Review №79

They’re amazing!!!! Completely honest and upfront with all that may need to done and it’s price. I’ve been going there for 10 years now and service has always been amazing!

Ja
Review №80

Replaced starter and tweaked AC along with oil change. Quick and professional service with reasonable costs.

Su
Review №81

So friendly, trustworthy & incredibly knowledgeable without being condescending. Can’t rate highly enough.

Ca
Review №82

Rhett and the team did an excellent pre-purchase inspection on an e9x M3 that I am considering for purchase. Overall, I found their service to be extremely solid. Rhett is super knowledgeable on BMWs and acknowledged all current and potential car condition issues. We had a very unbiased discussion as well on future known issues with the e9x such as rod bearings and throttle actuators. I really appreciate their honesty and good will. Thanks again Rhett and team!! Would recommend them to anyone.

Al
Review №83

Took my car there cause the steering wheel wasn’t operating well ! After diagnostic test been told it will be 889 +150 fare price for BMW WITH THE 10 days wait on part! 10 days later called me again it’s 770 more ! Upon request to give me the part so I can go to the dealership & see if that can fix it! Nichole said sorry it was miss diagnose & they can put old part back so I can drive my carIt was ripped off if didn’t use the name of bmw dealers!Stay away stay safe it’s still 2020Bring professionalism

Bi
Review №84

Been coming to Terry Sayther’s for 5+ years they have always taken great care of me. They told me it may be a couple days because of the holidays and they got the job done in a day! Always a pleasure!

Wi
Review №85

Terry Sayther has done a lot of work on my x5 over the years and I’d recommend them to any BMW owner. They’re honest and provide great quality of service.

Je
Review №86

Needed my spark plugs changed plus oil change on my BMW M4. Rhett was very fair on the price considering BMW dealership wanted ~ 40% more. I was in and out in a timely manner and car drives like new!

Mo
Review №87

Nichole did a fabulous job of getting the parts I needed and communication what was needed, the cost, and time involved. She was very knowledgeable and helpful. I will use Sayther’s again.

Da
Review №88

My second experience with Terry Sayther was exceptional. Rhett and Nichole were very knowledgeable consulting me on what repairs was needed with my M3. Repairs were performed timely and ready for pick up as projected. Definitely earned my trust and business. Will be back!

Cl
Review №89

I called in a panic because my wheel was cracked on my X3 and I didn’t have a spare. Nichole answered and was lovely, super helpful and knowledgeable. She made the process easy and already had the contact for a service that repairs wheels. I left my car and picked it up in a few days with a wheel that looks like new. Plus, as a first time customer, I got a discount for my oil change! The company even went above and beyond with inspecting my vehicle and I received a detailed report of their findings via text! Highly recommend!

Ad
Review №90

I love this company. They have an incredible staff thats hard working, on the ball, communicative and super helpful. Theyre generous with the little extras - like if they see your tire pressure is low they top you off while theyre fixing your car up. They have been super impressive with how they have integrated technology through their experience so everything is very digitized, streamlined and easy to engage with them (they text you updates, car vitals, payment link, etc). All around recommend them 10/10 and I will work with them always over going to the BMW dealer!

St
Review №91

Honest mechanics. They communicate thoroughly and do the job very well.

Ra
Review №92

I always have a great experience with Terry Sayther Automotive. The work is done with honest, full transparency. On time for a fair price and they are truly passionate about BMW cars. Even with the crazy COVID-19 restrictions, they have found a safe and efficient way to manage customer visits. I highly recommend them to any BMW or other foreign car owners.

Su
Review №93

Excellent follow up and service! We are happy on how they serviced our Land Rover:)

Ad
Review №94

I had a used car I was interested in buying inspected. They found substantial subframe damage that would have been a real bummer if I hadn’t known about it ahead of time. Everyone was friendly and patient in answering my questions. It was pain-free to make an appointment on short notice.

Ma
Review №95

Great expertise - awesome team. Reliable. Trust worthy. Best BMW garage in Austin. Pricing is what it is, but you get what you pay for - high quality labor and very good service! Recommended.

Mi
Review №96

The only auto repair shop for Land Rovers/Range Rovers! Fast, dependable, very professional and courteous. They know what they’re doing. I won’t trust my Land Rover to anyone else. I’ve used them twice over the years, and will continue to do so.

Ro
Review №97

Great place! Reasonable and punctual! They have a cool health check up system for your car, which they will send you a link to with photos of what theyre talking about. Nicole happily answered every minuscule question I had. Im happy to support this local business!

st
Review №98

Super responsive, very safe, and considerate. Better service and more informative than the actual Mini dealership located so far out of town. Would highly recommend!

DJ
Review №99

For some reason my coupe woudnt start soon after BMW sent a Tech out to the house to replace the steering whel bag, at no additional charge. As always, top notch and highly profressional service at Terrys shop. I left the car overnight for an airbag warning light and the no start issue. I had the bags replaced through BMW USA house call, but the warning light came on soon after the install. It turns out, we had to replace the key to resolve the no start issue. The turnaround time for the repair was very reasonable. Terrys shop has always been above and beyond the dealerships...more thorough than most. No wonder BMW enthusists acrss the globe are familiar with this Austin icon. I also had a similar issue with my sedan, but it turns out the bag in the driver seat is just worn and probably flattened from age. I did get a new steering wheel bag using BMWs at home service. Attempting to report or have a local BMW assist with these issues was a real pain in da boot. Resolution....called the best.

Fe
Review №100

Fabulous service and employees, fair and reasonable prices. Will take all vehicles there in the future.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1606 Fortview Rd, Austin, TX 78704, United States
  • Site:https://terrysaytherauto.com/
  • Phone:+1 512-442-1361
Categories
  • Auto repair shop
  • Car service
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
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