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Midas
4001 Guadalupe St, Austin, TX 78751, United States
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Midas
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Sa
Review №1

Worst ever experience!! If u want to get ur car damaged or lose lot of money. This is the place.Let me tell u my experience- earlier AutoZone diagnosed that my car has issues with alternator.Later, i went here to “MIDAS” gave the golden touch where my car went from bad to worse and charged 2 grand. Now the car has starter ignition issues and also ABS. I m totally screwed. I mean i have no words to say. I don’t even trust whether they installed new battery or a old battery. No professional folks to test whether it works or not!!Or i can say they know how to cheat well!!

Cy
Review №2

The entire team at Guadalupe is highly professional and they also price match so no need to shop off of Groupon! Came for the oil change with tire rotation when we were then offered a neat deal on new brakes & rotors, by Ben, which we went ahead and ordered to be safe (better than sorry)! It took about 30-45 mins for parts to come in so that they could get to work on that. They constantly remained busy throughout my visit yet these fellas treated everyone with courtesy & respect as well as remaining transparent on all of their wait times. I was there for a little over three hours, which I did not mind at all (quality assurance takes time and a lot of folks kept coming in requesting similar jobs: oil change, brake inspections, etc., so many cars so little time..). They play great music for those who like to wait inside (must wear a mask, please dont forget!) as well as free bottled water, wi-fi, and hot, fresh coffee. Will gladly give you a call with any and all updates if you decide to leave.Thank you all for all that you do; especially to the manager, Ben!All the best!

An
Review №3

My brakes were fixed well. But be ready for the EXTREMELY hard sell into replacing the entire system for $2000+ when you only went there for less than half that. Been driving daily for 30+ years. So Im not trying to hear stories of how everything needs to be replaced like pads, rotors, and caliper technology REGRESSED over the decades. Two customers angrily walked out while I was there. They were all smiles. Guess the cat smiles at the canary too. Will never go to a Midas again!

Ni
Review №4

The guy with the 🌈 colored Hair Walker is his name went above and beyond to make sure my needs were met.. Odk whats wrong with the crazy mean reviews, but only think that was disappointing to me was tge wait time .. Too long but overall they did an awesome job.. I paid out of 1500 hi Fred in repairs CASH on snap payments of anything so YOU GET WHAT YOU PAY FOR💜🤞

Ch
Review №5

Great Service. Ben and Warren were friendly fellows and very helpful. Juan did a great job on the welding that my truck needed. Will be back

Ma
Review №6

Got an oil change at this location. It was relatively quick, easy to get in and out, and the quality was top notch. I would definitely recommend for others to consider this Midas location.

Ni
Review №7

It was pretty bad. i’m here right now and i set an appointment online for 5:30 to 6 and when i got here they said they would not be able to do the oil change because they have 25 minutes before they left. it was pretty discouraging because the manager was on the phone and did not even stop the call to acknowledge me as a potential customer, he just called some other guy who misgendered me multiple times. it just seems pretty toxically masculine. i’ll be going to walmart.update: i happened to stay around until they were closer to closing and i saw a vehicle roll up around 5:48 to get service

Da
Review №8

Happy to be helped here today by Walker (front desk) and Adam (mechanic). Got straightforward and honest assistance with my car, at a very fair price. Much appreciated!

Ma
Review №9

They work very quickly and almost always have your car done before the time they estimated. They’ve got great deals and specials on primary services, you just have to find them online before you go. They’ve never tried to sell me unnecessary services or products and there’s no pressure in upsells. Friendly service.

Jo
Review №10

Dropped my car off at 11:30 and they told me it’d be 2-2.5 hours. I didn’t get my car until 2:30 but they were VERY BUSY. I was here on a Saturday so I’d recommend a weekday if possible. Other than that for a full synthetic oil change and a complimentary tire rotation at just over 50$ the price can’t be beat. I’ll be back next time I need an oil change for sure

Pa
Review №11

These guys are super friendly and efficient. Best oil change spot in the city of Austin hands down.

Ca
Review №12

Visit started off great but that’s it. Came in for an oil change and air filter. When checking in with an advisor he told me it would be more since my vehicle took 6 quarts of oil, which was not the case as it only takes 4.7 quarts. Gentleman told me he would verify and note it on the invoice. (As per the manufacture it takes 4.7 quarts) When I went to checkout once the vehicle was “complete” I noticed it still had 6 quarts on the invoice, this time it was a new person checking me out. I asked if he put 6 quarts in and he said he wasn’t sure and would ask. I cashed out and walked out to my vehicle and was greeted by the technician who did the oil change. He had the hood open and showed me the dip stick (and sure enough it was way past the max fill line) and told me it was good. Go to start my vehicle and it wouldn’t start and the check engine line was now illuminated on the dash. So at this point I’m literally getting frustrated about the whole situation. Walk back in and explain what’s going on to the original person who checked me in and he told me he did put in 6 quarts contrary to what I told him when I checked in. Told me that they forgot to plug in the mass air flow sensor when changing the air filter…which doesn’t need to be unplugged to replace the air filter and said they would drain the oil that was in the vehicle. If you don’t want your car destroyed don’t take your vehicle here. Inexperienced technicians working on cars when they shouldn’t be. Take your vehicle somewhere were they know how to work on them.

me
Review №13

I went into Midas and I came out feeling robbed. I took my car in assuming I needed a new battery. They told me otherwise and tried to tell me that I needed a new transmission. My car is fairly new and something seemed off, so I took my car to my original dealership. Turns out it I just needed a new battery. They attempted to charge me almost $5000 to fix an issue that wasn’t there. Be cautious of not getting scammed if you decide to give Midas business.

Ma
Review №14

The guys were awesome! Quick efficient didnt try to oversell me on anything I didnt need. I had concerns about needing new brake pads, the guys test drove my truck, came back and said pads could wait. I appreciate the honesty...Definitely get there early to avoid long waits. I can set feel the difference with the new oil change and all tire pressures being on point 😳😁

Ah
Review №15

They tried to scam my female presenting friend out of $630 Dollars. They first told her that during the previous Oil Change, someone over torqued the drain plug and ruined the threads and that now its leaking a significant amount of oil and the whole oil pan needs to be replaced (Toyota RAV4 2015) they wanted to charge 250 for parts, 400 labor, if you know anything about an oil pan job, this is already a scam. My friend smells something fishy, calls me, I inquire a bit, they tell me the same thing, I tell them okay whatever ill do it for her, we decline their offer. I drive the car a bit, check under check around, no oil leak, Im in disbelief, there is no way they lied. a month later now after extensive testing and keeping an eye on it, there absolutely no oil leak, the oil level doesnt even think about moving, its a 6 year old Toyota. Disgusting and dishonest, and exploitative. Do Not Touch This place.

Ch
Review №16

Went in for an oil change and a tire rotation on my Acura TL. They lost my wheel lock key and acknowledge their mistake BUT their only recommendation was to break off my current locks and install new ones with a new key. The Acura dealership as well as multiple tire shops advised against this route. Breaking off your tire locks will cause irreparable damage to the rims. The obvious solution was to order a new wheel lock from the dealership, but Midas did not offer to do that despite my asking them to do it. Ultimately, I had to order a new wheel lock from the dealership. To make it right, at the very least Midas needs to reimburse me for the cost of the new wheel lock key.

Ga
Review №17

Such great customer service! New to the Austin area and loved them!

Om
Review №18

This was, by far, my best experience getting maintenance done on a car. The wait was about 40 minutes (this isn’t always the case. They can get really busy) and the guys that work here were nice and explained everything. As a woman, I’ve had a hard time over the years with how I’ve been treated by people who work at car maintenance shops and car dealerships. I also used a Groupon. Fellow Grouponers will know that there’s a risk of being treated poorly when using Groupon. I had no problems with this Midas. No upselling, no talking down to, took my Groupon without a problem and they treated me with total respect and kindness. I’m definitely going back here for my future repairs. Thanks guys

Xi
Review №19

Paid for full synthetic change and tire rotation. Received NEITHER service. SCAMMERS. Don’t go here! Save yourself! I caught them not rotating my tires because I marked them. I didn’t know they didn’t change my oil until my maintenance light came back on TWO MONTHS later!!!! Zero stars.

Al
Review №20

The Midas team was very safety causious, fast, informative Thank vuys

Fa
Review №21

I have never in my life had a better experience anywhere for anything! Midas here at 4001 Guadalupe in Austin Texas is the most amazing place ever! Mr Tyler Emery the sales manager was beyond absolutely beyond so helpful and truly saved me and my familys lives. Turns out that the ball joints on our truck were completely trashed and it was a miracle that we made it to the Midas to get what I thought was just going to be an oil change and tire rotation. He helped me get pre-approved so I could get the work done and get it done today and helped me beyond any means that he had to go through to get me approved and to get this work done for me and my family. I will absolutely never go anywhere else to get a single thing done on any vehicle that I ever own in my life!

ca
Review №22

Never got his name but there is only one employee here actually trying to help customers. He gave me a good discount and was very pleasant. The other employee that I spoke to blatantly tried to scam me out of my money by telling me something was wrong with my car when there was no issue. Upon visiting another shop with another mechanic looking at it (I also got to see) there was absolutely nothing wrong with my car. I wouldnt trust anyone at this place except for the previously mentioned employee and you will know if its him if you talk to him. That one dude is the only reason this gets 2 stars, not to mention it took 3 hours for them to finish up with my car when they told me it was a 1 hour job. I hope this employee in particular gets himself out of that shop and finds refuge somewhere that reflects his good service.

Jo
Review №23

Place is a joke lol. Come in w/ a Groupon and guy tries to tell me my car only runs full synthetic. Not true and just in the business to upsell. Take your business elsewhere.Also walked in overhearing him trying to scare a customer into a high cost repair. What do you expect? It’s Midas.

Ti
Review №24

Walker was freaking amazing. I loved going here. Cheap, efficient, great attitude, and got a ton of repairs done on my car in just a few hours. If you live in Austin, I wouldnt go anywhere else but here. And ask for Walker, hes not the Texas ranger, but close.

Fr
Review №25

Yesterday I accidentally ran over a curb and damaged the plastic undercarriage guard, so I stopped by Midas to if they would remove the guard because it was dragging on the pavement. It was also time for new brakes. The brakes were fixed in a very timely manner and they removed that guard at no additional charge. I would rather go to the dentist than to an auto repair shop. This was the most pleasant experience ever. Great people at this location, but they extremely busy hete.

Jo
Review №26

Tyler at Midas helped me get my head light fixed on my Mazda. The thing about the headlights on this Mazda is that they are extremely difficult to get to and requires a really particular kind of bulb. Once may car made it on queue, the service was quick, painless, and professional. Tyler kept me informed throughout the entire process and did a great job explaining why my headlight went out and what I can do to keep this from happening. I will be going back for future repairs and maintenance and I suggest others do the same.

Se
Review №27

This location does not do quality services. These guys cost me $320.66 for exhaust repairs that they should have fixed. I HIGHLY RECOMMEND THAT YOU DONT TAKE YOUR VEHICLE TO THIS LOCATION FOR YOUR AUTOMOTIVE NEEDS. THEY WILL COST YOU MORE IN THE LONG RUN!!! This is the damage that was caused.

Ri
Review №28

Tyler, Eddie and Walker are top-notch pros. Guided and advised with care and helpful info. Saved me money and gave me great quotes. Good people. Highly recommend!!

Er
Review №29

I bought a Groupon for an alignment which I was never able to redeem. First visit, they stated I needed new tires with an estimate of about $800 along with shock leak. I buy 4 new tires at NTB for about $300 less. Go back to get my alignment, now the issue is my rotors are warped (another $600) so they can not preform the service. Head over to NTB and they are preforming the alignment which my car needs. Midas lures people with groupons but find reasons to up charge. Buyer beware...waste of money and time...

Sa
Review №30

Tyler was very helpful, was able to get me on a finance plan to works for my budget! And all done in a timely matter. 10/10 would recommend for quality customer service and repair services.

Li
Review №31

Professional..courteous..and quick. An hour from start to finish and my AC is blowing icicles.

N
Review №32

You’re not gonna get honest prices here. Last oil change I used a groupon- which was accepted BEFORE the service. Then the shop used full synthetic on my car without my permission, and asked to pay the difference AFTER the work.This year I had a coupon, called ahead of time, and they planned to do the same. SMH

Ca
Review №33

EXCELLENT customer service skills and great mechanics. Came in to get repairs on my Jeep Cherokee, they got me in took a look at the car. They told me what was wrong as well as explained what was wrong. I highly highly recommend these guys, that are just awesome!!

Sa
Review №34

Very poor service. I wouldnt recommend them at all, I went them for the first time had a coupon from groupon for changing oil, they messed up with under cover shield of my kia sorrento and now its broken, I am following up with them since May 11 2020. and havent received any calls from them to replace the part. Their corporate complaint number is not working. Chris is a manager who is handling the situation you can say he is not even concern about and wheever I call him he just transfer the call to the supervisor. Till date its 3 time they have mentioned the part is missing havent received the part, the part they send was not correct.Please do not go to this location if you love your car.

As
Review №35

These guys went Far and Beyond what they are required to, they really looked out for me they did not try to say things needed to be fixed that didnt they went out of their way 110% to make sure that my vehicle was driving right they made sure I got what I wanted and that I was able to save money these guys really know what theyre doing and they really do care about the customer which is hard to find these days, and, as a matter of fact they even sent me a text to check on me to make sure everything was still running smooth and that I was still happy the following day. if I could give these guys 10 Stars I would I recommend them to anybody looking to get work done for their vehicle also if you need tires they got some awesome in-house financing available thats pretty easy to get, go check them out they know what theyre doing and theyre not going to try to do anyting to rip you off they will go out of their way to help you and save you money and thats a promise.

Za
Review №36

The location at Ben White operates on lies and deception. They will go as far as to bold face lie to you over the phone in order to get you there. Liars dont earn my business. However, The Guadalupe location was honest and upfront. They gave me recommended fixes then options that fit my budget and still addressed my maintenance issues. Darius was not as real or practical as come to find out however the actual tech that worked on my vehicle was efficient and knowledgeable.

ga
Review №37

Worst service lazy people he gets mad when u said let’s do it. Every time customer in to the store he said we have 5-6 cars in front of u then the future costumer turn around and leave and then he smile. I never comeback most of customers using a grouoon voucher

Ma
Review №38

Love it here they do already job and work as fast as they can !!!! Mirandas is amazing every one thers great

Si
Review №39

Super popular location, oil change takes 2+ hrs even if you show up very early. Quality work here, just plan on being here for hrs or drop your car off for the day.

Gu
Review №40

Do not take your car here. I took it to get the affordable oil change (with Groupon). Then they called me and said that there was an oil leak and the breaks were about to be worn out. I had changed the breaks recently and never noticed a leak. They quoted me at over $1500. I took it to 2 other auto shops the same day to get a second and third opinion. Both told me that the breaks were completely new and there was no oil leak.

Ma
Review №41

The manager himself (Eddie) was dishonest and rude! They dented my car on both sides (the lift was not properly set in place). When I told them, they said its not a major damage and there are other scratches in that area anyways... and that we do the same thing with all cars. Note that this is also a Lexus, so its not cheap to fix that damage. They didnt take any responsibility for the damage and still charged me the full amount. In addition, they lied to me about the brand of oil used. They said they would use Valvoline brand name and they used a different one. When asked, he said the technician doesnt know what hes talking about. I know the technician was the nice and honest guy. They should be ashamed of themselves!Not to mention on top of all this, they took two hours just to do a 15 minute oil change. When I came in, they said it wouldnt take any longer than 40 mins.Stay away from this place and find a mechanic thats honest, ethical, trustworthy and has integrity.P.S. pics of damage are attached.

Ar
Review №42

🗣 Heyyy Y’all Get At Tyler He’s The MVP He’ll Make Sure you’ll leave satisfied your car is good to go and he’ll try his best to get all what you need done with !! 💯

Ce
Review №43

Easy peasy! Quick accurate & great service!

La
Review №44

They were awesome at getting my car together theyre literally the only ppl I go to for all my car needs

Jo
Review №45

Tyler is your best consultant for car repair information and very friendly customer service with a smile. Thank you for having an honest mechanic for our neighors we can all rely on. 😎

Br
Review №46

Everyone working there was very friendly and helpful, and got my car fixed in a very reasonable time. They made sure that all the work they did was well done and thorough.

Ja
Review №47

Waited almost 2 hours for an oil change only to be told they couldnt drain the oil.

Mi
Review №48

The guys here are great. Gave me a honest price and got my car in and out asap!! No surprises and no BS

Sh
Review №49

People say a lot about the wait time but trust me the wait time is worth it !

E
Review №50

Had a Groupon for full synthetic oil change with no restriction for European cars. Arrived and they wanted to charge more than the whole service for a Jetta.

Br
Review №51

They gave me a good deal on repairs and gave me an honest diagnosis for free. Ive come in twice for alignments after having some front end work done, and they did them for free! Great service and great prices. Definitely recommend you take your car here

KD
Review №52

Fast service. Good prices!

Ni
Review №53

Very slow despite have numerous technicians and rude staff.. I only patronized because of a Groupon..NEVER AGAIN!!!!

Da
Review №54

Good customer service, certified mechanics, clean store be prepared to wait for awhile due to a high volume of customers.

K
Review №55

Their service was quick. Their staff always friendly. Just came in for an oil change.

Mo
Review №56

I was in between jobs when I went there to have my wheels balanced, and I asked if they were hiring. A short, loud, obese man hired me on the spot. They tried to fire some other guy, to make room for me, without knowing my capabilities, which made me feel like I was getting into a bad situation. On my first day they asked me to tow his tool boxes to their other location. I reluctantly agreed and they paid for my gas. He was back working at this location five days later after they tried to fire him from the other store. I worked there for one week. I showed up on my sixth day and was told I was fired for not producing enough work. I barely had time to get down the flow of working in a new shop before they let me go for not making them enough money. If youve ever wrenched, you know exactly what I mean. My impression is that everyone there is so motivated by greed, or so scared of not making numbers, that they will sell you anything. I was encouraged to sell you things you did not need. I was a professional mechanic for 8 years and this was the worst week of my career. My wheels were balanced properly, and as far as I know the techs there do good work (because a good tech doesnt want comebacks). Just beware, I think that they are only after numbers, and they will take you to the cleaners if you dont know about cars. I feel embarrassed for the good people who work there and sorry for the folks who buy repairs and services they dont need. I also think their environmental standards are subpar. They didnt have shop towels or uniform service while I was there. When the shop was cleaned instead of sweeping the floor they used compressed air to blow all the garbage out the shop doors into the parking lot. Its just a real mess. Better to stay away, I think.

Fl
Review №57

Its manager Mr. J Wilson was very kind to me. He did help me find a solution for my car’s mechanical problem. Very satisfied with the service I received.Five stars Mr. Wilson! Thanks for your friendly service!

Sh
Review №58

These guys are FANTASTIC, KIND and CARING! I brought my car here to have it looked at. I was rearended in July and the muffler was bent around the tow hook. My brother straightened it out as much as he could be it left a dimple. They offered to take a look at it for me. They even cut off the muffler pipe behind the dimple at no charge! Amazing people here. You should stop by someday. They list their prices upfront for oil changes and let you know if something is vehicle specific. These guys are amazing!

Ow
Review №59

SCAM, very fake reviews (just look at the 1 stars). I had a groupon with wheel alignment. Went in this shop, waited 4 hours, told me I needed $3,000 in parts to be ordered before they can even align. Had it fixed in another shop for $200. Came back. waited another 4 hours, then told me I needed $2,000 in parts before I can align. They refused to align. Left. Called Groupon for a refund.They reel you in with good price oil change, wheel alignment, tire rotation, but find scary damaged parts that need to be replaced urgently.There is always the same 2 people in the front. Both SEEM like really helpful people but thats just an ACT. There goal is to get your car in the shop, charge you a really HIGH price, and ACT like they cant do anything about the high price, and they try to work with you and magically get a $2000 bill down to a $900 bill, but I gurantee you, if you go to a dealer, or another shop, they will do it for far less than that good $900. They love people that dont know about cars so they can rip them off.Also, They always say it will be 40 minute wait, but thats just a way to get you in the shop. While I was sitting in the lobby for a total of 8 hours, I could hear them on the phone tell everyone to bring the car in the shop and that it will be 40 minutes, while its been 3 hours and my car hasnt even been worked on! I heard all the conversation they had and these guys are the scumiest people in the car business is all I will say.

Ro
Review №60

The people here are literally crooks . Be aware of false advertising.

Ch
Review №61

Well done repair. Done quickly and relatively cheaply (as far as I know about car parts). I appreciate the owner for cutting a deal on a big, expensive repair.

Ha
Review №62

Pathetic customer service and uncertain/infinite wait time even for oil change

be
Review №63

Brought my car in for an alignment and they said I needed 2 new tires and struts. Okay, fine. I told them I was leaving to go out of town the next morning and they said they would have it by noon the next day. Cool. It’s now 3:30pm and my car is still not done. I’ve been told for the last hour that they are just “tightening things up”. I received no call to inform me that my car wouldn’t be ready on time, I had to call several times. I was told it would be 2 hours and that was 4 hours ago... will never be back.

Hu
Review №64

Got a great deal on Groupon, so called to check in. From the phone call..all the way out the door. The guys were polite & professional. 👍

Da
Review №65

Awesome people and staff..Great place to get your car back on the road again.

ro
Review №66

This place has the laziest employee I seen in awhile. Waited over an to have them tell me they wouldnt do the work unless. I already paid for the alignment on Groupon. Yep suggest going elsewhere

sh
Review №67

Tyler was very helpful and affective helped me find out what needed to be fixed and got it fixedThanks

Ha
Review №68

Midas has been my go-to since moving to Austin. They are always quick and have the nicest staff (special thanks to Darius for making this last experience especially great!!!) I love going here and knowing I’ll leave with exactly what I asked for and a smile on my face :)P.S. this location always has a Groupon and they honor them /price match!

Je
Review №69

Its a Groupon scam.Theyre over selling with no appointment system or infrastructure.

Ca
Review №70

They men at the counter were very helpful, even though we had some kind of issue with the credit card machine resulting in a 20min delay at check out they remained calm and kind. My A/C is fixed and ready for this TX heat

Jo
Review №71

Friendly and attentive staff at the front desk along with helpful mechanics.

Le
Review №72

THEY WILL SCAM YOU. I came to Midas to get my oil changed. A nice guy helped me out and he was very professional but as I was signing off for my car, another worker told me I needed to get rotors changed bc they were in bad condition and that they could get it done for me. I was very doubtful because my car has only 40k miles on it and I just had work done on it a few months prior. I took it to another shop for a second opinion and the guy at this shop said my rotors were completely fine and there was no grooving like Midas had said. Not sure why Midas employees lied to me about that. They probably thought they could take advantage of me because I was a girl. Beware of they try to sell you and get a second opinion if you’re not knowledgeable about cars.

Je
Review №73

They are the best place to get your car worked on and highly recommend

Mi
Review №74

Classic car services place. If you’re looking for people who are more worried with their big bosses coming to look at the place than they are with fulfilling everything you paid to have done on ur car than this is the place for you. Also very weird and uncomfortable how they try to get real personal with you and make you think you know zero about your car and the potential issues it is having when you’re about to pay and leave. Will reassure you they are trustworthy and reputable but can’t even rotate tires. Don’t waste your time and money, support a local non chain shop.

Wi
Review №75

Fast, cheap.It was 39.99 for a full synthetic oil change and I was in and out in 35 minutes

Li
Review №76

Ask for Darius with the dreads, he just took 1,000 pounds of stress off my shoulders. Im new to Texas, he helped with engine light that came on after my long road trip, explained what was wrong and helped me get approved for monthly payments on getting my car worked on. Im happy, thank youuuuu Darius!!! 🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼

An
Review №77

Super fast services. Good price. Friendly staff. Other place was charging me almost double. Will return again.

Ma
Review №78

Jose and his team were extremely friendly, timely, and professional when I visited Midas for an oil change and tire rotation. I appreciated their kindness, care with my vehicle, and the overall experience. When you can pick practically anywhere to go for an oil change, it is refreshing to see the Midas’ team going the extra mile to ensure customer satisfaction and retention. I will be back!

Ed
Review №79

Great customer service and quality work at a great price Tyler is a great at what he does

Sa
Review №80

They did an awesome job.I will definitely come back

Er
Review №81

My new car repair team is amazing for their services given@ They are beyond caring and adamant to conforming to your vehicle needs to keep you safe on the road! They have programs that are discussed in detail and they assist with applications. These guys do not RIP you off. Truly, fair and legit! The mechanics are thorough and detailed in their work. They are honest and will advise you for needed work if it is a hazardous impairment. Ive been having headaches and dizziness while driving lately. Come to find out my exhaust was leaking and traveled into the cabin. And they fixed it among other issues for a safe travel! #trustworthy especially through the covid pandemic!

St
Review №82

This place is great! I just took my car in cause my A/C was out expecting to pay a small fortune, but these guys did a simple Freon re-charge and cabin air filter replacement at a very reasonable price. They also threw in a standard air filter replacement for free. It was also time for an oil change and I literally paid half of what jiffy lube charged me last time. Jose and the other mechanic I spoke with were extremely professional, friendly, and honest people to do business with. I will be sure to return to this location for all future issues with my car.

Er
Review №83

Courteous and knowledgeable staff. They will tell you if something is wrong but they wont pressure you into fixing it right then. Im always impressed when I take my car here.

Co
Review №84

The team at Midas on Guadalupe is a great group of people. The staff is always professional, thorough, and both my technician and advisor went out of their way to keep my vehicle on the road.When it came time for a big ticket repair, they explained the process, why it needed to be replaced, and the implications if I ignored the issue. If youre looking for a place that will treat you with respect, Midas on Guadalupe is a good shop.

Mo
Review №85

These people are awesome trustworthy will come again

Br
Review №86

I changed my review on Oct. 15, the day after I visited Midas, because I realize they didnt rotate my tires after charging me for it. AVOID THIS PLACE. Original, day-of review is below:I just got a great deal there: oil change and tire rotation for $19.99. Problem is, Midas has a reputation for luring you in on a good deal and then trying to sell you additional, pricier services. Just like they told the commenter from five days ago, they said I also needed a new rack and pinion steering unit. They also said I needed four new tires. Two maybe, but my other two tires are less than a year ago. In summary, go there for the cheap oil and other specials, but be prepared to say no to additional recommendations.

Mi
Review №87

Excellent place to get your vehicle services.

Br
Review №88

PLEASE NEVER GO HERE. I used to go to this Midas for every oil change and tire rotation because they are near my house and the service wasnt bad. However, this last time was a big mess. FIRST OF ALL, they took an hour and a half to do my oil change and rotation, even though I had an appointment, and THEN they didnt even put the lugnuts back onto my rear driver side tire. Yup. You read that right. They didnt attach the tire. It took them an hour and a half to not even finish the full job. The tire popped off while I was driving. I have called multiple times, but they will not give me their insurance information or their managers contact. Neither the owner nor the manager has contacted me to even apologize for the severe negligence that could have COST ME MY LIFE. They had the audacity to offer me a $100 store credit instead of paying for the damages. This place is absolutely disgusting. I will never go back, and I hope to save other people from being injured or killed by their incompetence.

Cl
Review №89

I dropped my car off for an oil change, and was told about 3hrs till ready. So went around corner to central market and they called me back less than an hour and a half later to tell me 🚗 done. It was a great experience, very fast and let me know what else was wrong and what I needed to get done. I definitely recommend them, and will be back again!

Da
Review №90

Charged $314 for an oil change and transmission fluid. Will not be back.

ac
Review №91

Every time I go into this place for an oil change, they tell me they can’t take the car because they can’t get it done . I think the $19.99 deal is just to lure you in to then sell you more services ...

Ta
Review №92

Very professional they service all my cars. Affordable

Mi
Review №93

Good business, did have some issues with work done on my vehicle but the store manager Chris took care of the problem and made sure I was satisfied.

Th
Review №94

They are nice folks, and there are things wrong with the car, I understand people are trying to make Living but when they tell you the axels are broke struts are broke, etc and the total will be 2400 thats fine as long as that was true, I had my friend who is a mechanic at Toyota look at it, I went out and bought new axels the same parts they gave in the quote on the paper for 282 a piece at their store only 82 at Auto zone and it turns out that my axels are practically brand new, the real issue is the motor mounts which we bought and he fixed for far less then 2400 they mentioned struts axels and something else but that was the only problem, always do a double check with a mechanic friend it saves a ton of money

Ke
Review №95

Tried to book an appointment online to get my oil changed. I picked an available time slot and they said within 30 minutes they would confirm my appointment. They never did, so I called about 4 times to check and no one bothered to answer. I understand if its busy and Im the last person to complain, but at least just give me an answer. If today wasnt good, just let me know so I can find a better time????

Br
Review №96

I I went in for an oil change and they talked me into getting my brakes fixed not that I could really afford it but they made me feel like I could not say now but walker was the nicest guy there

Ro
Review №97

Went to Midas on. Groupon. Got me in on short notice. Got me out pretty quick. Best deal ever, nice, kind and friendly staff. I would definitely go there again.

Re
Review №98

Good customer service. Thanks Eddie and Randall!

Am
Review №99

Fast friendly service. I might have gotten more work done on the vehicle if they wouldve reviewed the inspection with me.

Jo
Review №100

I took their advice that I needed a brake job, and thought I was overcharged. When I complained they threw in an oil change. The next time, they asked if I had the offer on writing and insisted I needed synthetic oil which cost twice as much as I normally pay.

Information
70 Photos
100 Comments
3.8 Rating
  • Address:4001 Guadalupe St, Austin, TX 78751, United States
  • Site:https://midas.com/austin/store.aspx?shopnum=5533&dmanum=60#utm_source=google&utm_medium=gmb
  • Phone:+1 512-893-6265
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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