user
Meineke Car Care Center
12732 Research Blvd, Austin, TX 78759, United States
Appearance
Meineke Car Care Center

Comments
Ch
Review №1

Honest, trustworthy! Ill be back when my brakes actually do need to be replaced! Update: went back and got my front brakes done and scheduled an appointment for my back brakes as they had a little more life left. Love this place! Totally feel like they are honest and trustworthy! So glad to find a repair place I can trust!!

Ju
Review №2

Its nice to go into go into a service shop and the people that work there Actually care about the cars they are working on. I will definitely be recommending your shop.

De
Review №3

One of the best mechanic shop experiences I’ve ever had. Very friendly and professional with affordable prices. Absolutely will be using them again in the future.

Br
Review №4

Friendly, specific appointment times, great service, fair prices. It’s everything I could ask for in a car mechanic. My only regret is not coming here sooner. I drive 30 minutes, past countless other mechanics, and it is worth every penny and minute.

Za
Review №5

My car was being repaired at a collision shop and and needed exhaust work done. This Meineke was the shop they usually work with for exhaust related stuff.They were professional, knowledgeable, and super courteous. Once they received the parts they had their work done and also did a separate inspection and oil-change on request. Jim was very patient, helpful and, kind.The exhaust looks and sounds great!Update 9/25/21 - Visited again to check on something related to the exhaust and again - top notch service.

Li
Review №6

The staff was friendly and professional. They explained everything to me thoroughly. Made sure that I understood what was wrong with my vehicle. They have gone above and beyond, I highly recommend this automotive service to anyone, especially when you are a women.This is the only place I will take my vehicle to, from now on.

Da
Review №7

I have been coming to this locations for about 7 years. I love these guys, they always take care of me and never haggle me. They give fair prices and are always a pleasure to work with. I highly recommend them.

Sc
Review №8

Jim helped me out when I needed it. He was able to source some parts and even made some he didn’t have for me. Highly recommended.

ja
Review №9

I was very pleased with the manager/owner friendly and professional attitude. The installation of my new Walker soft sound performance mufflers was superb, clean and welded for a complete seal. In addition thé technician tightened the driver side exhaust manifold bolts as they were loose causing a slight leaking sound. The extra attention shown by the technician is evident in the great looks and sound of new exhaust . I had series 40 Flowmasters before which were very loud. I will be using Jim’s Meineke shop for more work on my 1968 Olds 442 convertible, owned for 47 years.

St
Review №10

Friendly and efficient. Appreciated the kindness and I’ll happily return.

wi
Review №11

State inspection. Very professional will recommend to friends and family

Ab
Review №12

Wonderful service. Jim kept me up to date on the status of my car and provided great customer service. Patrick provided the mechanical expertise and completed a timing chain replacement on my car and did a great job!

Mi
Review №13

Very smooth process. They get you in and out painlessly, and do not over charge.

Mi
Review №14

I was giving the information for this location by a high performance shop here in Austin and the name of the person I should speak to, so that told me all I had to knowThese guys must know their business And sure enough they did Jim was the person I spoke with and dealt with and I am very happy with my new exhaust on my work truckI am glad I found a place that I can trust with my vehicles the first time around.

CH
Review №15

Been treated right everytime I’ve dropped by! Always shoot me straight even if it means turning me away. I appreciate that!

Cu
Review №16

Jim and done are honest, fair, and thorough. Hard to find these days. Wouldn’t go to anyone else.

Me
Review №17

I am always please with their service & the work done is always tip top! Thank you guys for the above & beyond work done this time around! I had my control arms replaced by Franks Car Care in Liberty Hill & he put the bushings on wrong & it was loose & driving funny. Don pointed that out & corrected the issue for me & now my Tahoe drives better than ever!

Mi
Review №18

Very reliable and honest. Highly recommend!

Ch
Review №19

Always honest and professional. Prices are reasonable. Ive been taking my vehicles there for the past 8years for all maintenance and repairs.

JJ
Review №20

I have lived in Austin over twenty years now and I have taken my vehicles to most car places around me. These guys here are my favorite. Fair price, on time and amazing. Jim and the crew are always honest.

An
Review №21

I called Meineke because I had the catalytic convertor stolen from my truck. They were immediately able to tell me how much it would cost and scheduled an appointment for me. The service was very quick (an hour total) and and my truck runs just as good as new!

br
Review №22

I had to take my car in because I had an exhaust leak and oil sensor was out . I failed my inspection and so I was referred to other places and those places wasted my time stating they didn’t have parts etc I took it to this place and they were professional and they called me to let me know how much it would be which let me add was the cheapest of all three places I have been before. Brought it in and they had me finished within the same afternoon . Car sounded great and I was glad to have gone to them I will always go to them from now on !

Ky
Review №23

12732 Research Boulevard,Austin locationThe guys here are very courteous and knowledgeable. Very understanding and accommodating. I trust them with my car. Come highly recommended.

Da
Review №24

They found a gas leak that has been a problem for years and other shops failed to notice. Now my old vehicle smells better than it has for decades.

Si
Review №25

They do great work at great prices.

Mi
Review №26

They were professional and polite. They went above and beyond expectations. Ill be going back to this location for my truck needs from here on out!! Thank you!

Pa
Review №27

One of the most efficient and straightforward car centers I’ve used in Austin. No one tried to bully me into paying for a new air filter or get $2000 worth of other services. Great communication, speedy service, no BS. There’s a reason their small lot is always so crowded.

Ju
Review №28

They were fast, efficient and friendly I gave one of their cards to a family member and a friend. 100% satisfied.

ma
Review №29

I’ve been coming to this specific Meineke (Research/McNeil) for over a decade because they are so amazing. They are my first choice for any automotive issue. When it is something that they don’t do (transmissions, body work), I get Jim’s or Patrick’s recommendation. I cannot be effusive enough for how pleased I’ve been with the scheduling, communication, competence, and value.

Ch
Review №30

This is my new go to car maintenance shop! They were able to squeeze me in for a quick oil change the same day that I called and even did a tire rotation for me. I didnt wait for more than 20 minutes, it was amazing! Everyone here is so friendly and helpful, I highly recommend!

Pa
Review №31

Always great service and trustworthy business! They are timely and don’t try over charge for unneeded services. I highly recommend!

Ra
Review №32

Jim managed to fit in an emergency repair--the replacement of a seriously leaking radiator--on my stranded car. I am very grateful! I can highly recommend this shop for their helpful and rapid response to my problem.

Ch
Review №33

Jim is the best. I was worried about finding a quality mechanic when I moved here a few years ago. Worked with Austin Automotive a couple times and I was not pleased. Went with Meinike after that and have never looked back. Have been here for everything from oil change, inspection, alignment, AC repair, and tire changes. They are ready when they say they will be and complete when they say they will.

Ro
Review №34

Jim is the only mechanic I go to. If you don’t need something he will tell you. Prices are fair and service is really good. Very professional.Bob

Ke
Review №35

Very good communication, very fast work and reasonably priced.

To
Review №36

I confused my appointment date..a week early. They graciously went ahead and fit me in and was very quick.

Ja
Review №37

Replaced starter. Excellent job done in a timely manner. Always excellent service from the Meineke team!

Sc
Review №38

Jim and the mechanics are great people to work with Jim is going to explain in details of they find and what needs to be done.and the mechanic of the year goes to the one that worked on my car I cant remember his name.

Ro
Review №39

My daughters, husband and I have been going to Meineke on Spicewood Springs for many years and never would consider going anywhere else. Jim and Company are always friendly, reasonably priced and above all, trustworthy! When we take our car to Jim’s, we know the problem is fixed and that is that! It is so comforting to know that we have a crew who is professional and knowledgeable! When my youngest daughter lived in Dallas, she always drove her car back to Austin to be looked at and repaired by Meineke! She never even entertained the thought of finding someone in Dallas to look at her vehicle! Jim, Don and Company are the best in the business and they always treat us like we are family!

Je
Review №40

Great! Fast & reliable! Awesome stuff

St
Review №41

Great service! I brought my 2013 Audi Q5 to check breaks and was prepared to pay for changing pads. But after check up Jim called me back and said that pads are still ok and all I need to flush a breaking system. I appreciate that they prevented me from unnecessary expenses. I will definitely come back when I need a service again.

Ry
Review №42

Quick turnaround and a professional job done! Will use them again when the time comes

Ro
Review №43

The guys at this shop are the best. Always professional, honest and only repair what needs to be done. My friends and family all get our cars worked on here. They are the best.

Jo
Review №44

Wonderful service performed in a very timely manner.

kr
Review №45

Jim was amazing, professional, responsive and he did a great job.

Ya
Review №46

Professional personnel, got my problem resolved, reasonable price in a timely manner.Happy with their service at this location.JH

Cu
Review №47

I’m going to use words rarely associated with mechanic shops... HONESTY and TRUSTWORTHINESS! I could not recommend an automotive repair shop more highly.Jim is a great guy who actually cares about his clients and his team is professional, kind and knowledgeable. The reason they have prospered in this location for years is because they have repeat customers from the community as well as multigenerational.A brief example: the last time we took my daughter’s vehicle in the repair they initially thought it needed was unnecessary and what it actually needed was less expensive. So to my surprise when we picked it up my bill was less than expected.You can 100% trust them to take care of your vehicle and only charge what is necessary.

Ra
Review №48

A family owed business I have been patronizing since 1991 and wouldnt go anywhere else. Highly recommend.

A
Review №49

I have been taking my car to Meineke for over 3 years now and always had a fabulous experience. Both Don & Jim are very cordial, straightforward and never overcharged me and always provided the best service. Quality and reliable service is my experience here. Two thumbs up! Highly recommend!

Da
Review №50

I called Jim midday on a Friday to get my shuddering brakes checked out. He got me in immediately, called me with a diagnosis and estimate within 1.5 hours, and had it fixed and ready to go 1.5 hours after that. Fast, friendly, and reasonably priced. Update - brought my car to Jim to get a second opinion on replacing the catalytic converter versus the dealer. He did the repair for 75% less and completed it in just a few hours!

Am
Review №51

My dad and I were looking for someone to install the catalytic converter for us. As we had little time and we didnt have all the tools, we decided call Meineke. My dad and I called others but they wanted to charge us too much. When my dad called the shop they said to bring it in they would do the repairs.The crew not only installed the converter... They stayed working after the shops closing time to finish the same day. We would definitely recommend Meineke Car care!

Ja
Review №52

This is my go to shop for anything exhaust. These guys are honest, fair and quick. Look no further!

Da
Review №53

Very knowledgeable and always do great work. I bring all my trucks their.

da
Review №54

Inspection was done fast and I was in and out in no time! They fixed what needed to be fixed on point. All of these guys were great!!

St
Review №55

This is the second time I have used these guys for my oil change. They are quick, kind and the price is one of the best around. Also, they dont try to sell me any extra unnecessary services.

Da
Review №56

Professional and knowledgeable. Didn’t try to sell what wasn’t needed.

An
Review №57

The technician was friendly and took care of my van in a cost-effective and timely manner. My vans rear brakes were saved and I appreciate it very much. Will definitely be back!

Bi
Review №58

Ive been a happy customer with Meineke at Research Blvd in Austin for ~20 years. The owner Jim always makes us feel like we are family. Jim and his staff are professional, trustworthy and willing to go out of their way for the customer. I highly recommend this team!

Br
Review №59

I’ve been using Meineke for years. They are always quick, honest, and and fair value. Thanks!

Ga
Review №60

Jim at Meineke is a pleasure to work with. I can hand over my keys and trust that the work I request will be done without issue. He doesn’t do work that is not necessary. I have total trust in this shop.

Da
Review №61

Have used this Meineke location for years, and it is the only garage I trust for maintenance and repairs on our vehicles. The Moore family, who have owned and operated this facility for longer than I can remember, have always been honest, fair and provided very reliable service. Thank you Meineke!

Ka
Review №62

Inspection done with ease.

Ca
Review №63

I had chosen this mechanic to fix my brakes originally because they accepted my car care credit card. After doing business with them I will definitely be going back for any maintenance or repair because of the excellent customer experience. They allowed time in their schedule for me which was really nice. This plus the amount of time it took to get the job done was faster than promised, the price of the job was very affordable and the courtesy ride offered to me made me want to spread the word that this was a very good experience! I highly recommend them. Also calling ahead is recommended as they can be booked on certain days.

Ra
Review №64

Impressed!!!!I been looking for muffler delete for my son vehicle since more than 3 months now, I searched online and thought contact here. I am so impressed with Jim, he asked me to bring vehicle and gave me the quote for muffler delete and made it done the same day, Awesome!! My son is very happy and so am I with service and how he valued customers time and handle it professionally. And also price is reasonable.Thank you

J
Review №65

I had a transmission flush, oil change and vehicle inspection completed. Before any service was done, I was called about pricing. They were courteous, professional and finished in a timely manner.

Wa
Review №66

Very respectfull and did a great job

Jo
Review №67

Always professional, reliable ... as a customer Ive returned many times on a positive note... never had an issue or problem they cant handle or help me figure out. Id definitely recommend meinek... specifically NW AUSTIN LOCATION.

Sc
Review №68

Solid group of knowledgeable honest staff. Prompt and courteous.

Lo
Review №69

I went to Meineke for two tires on Wednesday and was told they would have to order them and to return on Friday to have them installed. They were true to their word and the work was done as soon as I arrived. They were polite and professional and I would do business with them again.

Br
Review №70

I appreciate having a specific time to do the oil change. Everyone was kind and professional and the work was done quickly. I will be going back for other car repairs.

Pe
Review №71

Fast Friendly and Affordable!

Na
Review №72

Awesome service!This was the first time we had visited, Meineke,and we shall return again.I did not know I needed to make an appointmentto have my Honda’s Catalytic Converter removed and a new one installed, but I was notturned away. Done in three hours!Thank you gentlemen, well done!!!!J&N Horton

Je
Review №73

Jim is fantastic and so is the whole team there. So nice and accommodating. I feel like they always tell me the exact price on my service. It’s always fair and reasonable. They always explain everything to me and have never told me I needed something i didn’t. My whole family uses them. ❤️

Da
Review №74

This is the first 5 star review I have written for a mechanic in my life. These guys went above and beyond the call of duty to help me out. They inadvertently disrupted a 26 year old oxygen sensor when they were rebuilding the exhaust on my 1994 Land Cruiser. Instead of charging me extra, they replaced both sensors for free AND drove the car to my house so I didnt have to coordinate a ride out there. Truly exceptional customer service!

Ro
Review №75

I’ve gone to Jim and his guys many years for brakes, AC, oil leaks & other maintenance issues. I’ve always felt that I’m treated honestly and professionally.

Aa
Review №76

Recently returned to using this location after having moved back to the area. We’d been regulars in the late ‘90s, so I was happy to receive the best service now as we had over 20 years ago! Clear and concise with service requests and instructions, plus they stand behind their scheduled appointments returning the vehicle quickly. I’ve enrolled in the Meineke Rewards program, so I can take greater advantage of what is sure to be a long relationship!

Ra
Review №77

I had a really nice experience with Jim MOORE. I will be going back again and again, when I need repairs. He got me in and out and saved me about $600 compared to what the Ford dealership was going to charge me. My truck drove away like a brand new one. I had a wheel bearing replaced, and it was amazing. Thanks Jim!

Sa
Review №78

Patrick, Sean and Jimmy are THE best in town. Always the kindest, quick and super efficient And intelligent. I’ve been using this location for years and can’t say enough great things about them! Wouldn’t go anywhere else!

Ro
Review №79

Jim Moore has always been clear on the work that is needed at the time bringing it in and the work that is recommended at later time intervals. He works with me on prioritizing the care that supports my financial means and has even performed a few items without charge. His team is excellent and I have only had great results. I recommend this repair center highly.

Er
Review №80

I want to say thank you to Jim and his crew. They did a awesome job on replacing my catalytic converter and getting my car inspected. Best price in town along with great costumer service.

Da
Review №81

These guys have taken care of my vehicles for the last ten years. As a young woman who knows a few things about vehicles, I know that the work they produce at their competitive prices is outstanding. They always do a thorough job, calmly explain any issues so that I can understand fully what’s going on, and are always within projected timelines.

Kr
Review №82

I appreciate the work Jim and his employees did on my car. I was quoted an outrageous price for brake/rotor replacement at another auto repair shop and the price I paid here was nowhere near. I appreciate how accommodating they are. As someone who doesnt know much about cars, Im thankful that my lack of knowledge wasnt taken advantage of. I will be back for any future car repairs!

Mi
Review №83

The guys here are friendly, trustworthy and knowledgeable. Highly recommend!It’s always hard finding a mechanic you can trust. I decided to go here to check my brakes because I read such great reviews. I’m glad I did. They are super helpful, flexible and always put the customer first and want to make sure you leave knowing exactly what the problem is with your vehicle, how they can fix it and they are very transparent with pricing.I have returned since then to get an oil change on our second car and the service with wonderful again! I will continue to return.

Ca
Review №84

Friendly, knowledgeable, and conscientious... Cant recommend them enough.

Br
Review №85

The service was great, and fast! I was quite surprised how quickly my brakes were fixed up. The price was great too, being much cheaper than other places in the area. My friends went to a different car shop nearby when their car didnt start, and the mechanic took them around a bit, so I was admittedly worried when I needed to get my brakes checked and replaced. But Meineke didnt lead me around by the nose, and I left feeling very happy with the experience.

My
Review №86

Did a wonderful job and gave me a great deal on my resonator I damaged

Ki
Review №87

I love going to this Meineke because Don is so trustworthy and honest. He used to be at a Meineke closer to me, but I will definitely drive the extra way. He was recommended to me years ago, and it is so refreshing to have a mechanic/place of business you can TRUST. There was even a time I had to get something minor fixed, and I asked Don if anything else needed work since I was going on a long trip. He checked it out, and said, “No, everything is working great!” That blew me away because it was a statement I had not heard before from previous mechanics.

Ma
Review №88

I absolutely love the fact that I was treated nice..

Ar
Review №89

Both of the guys who worked the front desk were cool and professional. They gave me a quote on the work and stuck to the price. Will definitely use them again in the future.

Jo
Review №90

I Thank the the guys @ Meineke for installing a flowmaster super 40 and dual exhaust on my 2018 Toyota Tundra. I give the guys a 10 on all 4 of the descriptions!! Quality, Value, Professionalism and Punctuality! I will definitely refer them to others!

Mo
Review №91

The guy at the front desk, Jim, is the only reason why I keep going back. He gives good customer services. Overall the car service is fast and good. I wish the rest of the employees were approachable when trying to help a customer.

Ki
Review №92

Jim was very helpful and honest about what was actually needed at this time on my vehicle. I never felt taken advantage of or cheated. I will continue to bring my cars in for service needs in the future! Thank you

Ma
Review №93

I have gone to this Meineke shop for 10 years. Theyve always provided excellent service. Ive relied on their advice when decisions must be made and they have often saved me money. Its best to schedule service several days in advance because they are in high demand.

Jo
Review №94

Friendly, Professional Service Staff. Honest repair estimate. Vehicle repairs completedwithout any issues and ahead of time. My vehicle was returned with no greasy handprints on the hood, door handles or steering wheel. They know how to please a customer. I will be using their services as required in the future and recommending them to others!

Jo
Review №95

Jim, Patrick, Shawn, and Donnie are consummate professionals. Their integrity, honesty, and dedication to their craft are obvious. Their customers safety and piece of mind are first and foremost on their daily agendas. In all the years Ive had the pleasure of doing business with them Ive never been disappointed or treated with anything other than respect and genuine concern. The knowledge they possess, the devotion they display, the fairness of their actions make them shining examples which cement them as true leaders. All businesses should strive to achieve this level of success.

De
Review №96

I always get prompt, courteous service. My questions are always answered clearly. I trust Jim with my car. Hes never suggested unnecessary work. This is the only place Ill take my car and Ive never regretted that. Ive had 3 vehicles cared for here. The cost is reasonable. Make an appointment because theyre always busy. 🙂

Ni
Review №97

Meineke welded a new tailpipe on my truck and fixed my muffler. They gave me lots of options for what I wanted to do with it and worked with my budget. They also gave me an alignment. It looks, sounds and drives great!

C.
Review №98

This shop cares about their customers, I cant say enough about how satisfied I am.

Da
Review №99

Excellent experience with my exhaust work at this facility.Service Manager, Jim, and Manager, Don, were timely with response and accurate with scope of repair and cost.I highly recommend these gentlemen for any exhaust work.Note: Other Meinecke locations near me were disappointing. I would single out this location as exceptional.

Mi
Review №100

The shop was referred to me by a mechanic and did an awesome job with my sons exhaust system. They gave sound advice and went above and beyond the call of duty taking us in on short notice.

Information
16 Photos
100 Comments
4.8 Rating
  • Address:12732 Research Blvd, Austin, TX 78759, United States
  • Site:https://meineke.com/locations/tx/austin-483/
  • Phone:+1 512-518-4988
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
Similar organizations