I am from out of state, but as soon as I walked in, Karli greeted me warmly, she was kind and professional & answered all my questions sincerely.The oil service was quick and easy! Chris, the general manager, was courteous and professional when I came to pickup my car and they gave me a reasonable, fair price on the oil change and safety inspection! I walked into the store feeling confident about the service these folks offered and felt even better walking out with a fresh oil change and service on my vehicle! You will never feel pressured and when you walk into their shop, you have a feeling of friendliness and welcoming vibe. Next time Im in town, Ill definitely be back.

I love this place. Len and the team have always gone above and beyond when servicing my car over the past year and a half. I trust them completely, and they’re currently inspecting my next car before I pull the trigger with the purchase.Pricing is fair and the service is stellar. Definitely recommend.

I took my bmw for valve cover and sparkplugs got it done same day. Chris is helpful.

German Auto Center does a fine job! They truly do specialize in German vehicles and dont just use it as a slogan. Fast and efficient service. Great communication. Reasonable, realistic and transparent service charges. I would definitely recommend.

Own a German made car? Stop wasting your time and money else where. Another shop said I needed a 4k brake job. German Auto Center showed me that not only did I not a brake job, but that my brakes were perfectly fine. I will never take Jessica anywhere else. Period! Thank you Chris and Lynn!

I have a 2012 C63 AMG that wasnt putting out the power that it should. I was advised by another local shop (their initials are L.A.W.) that my intake manifold had a crack. The cost: $3,400.00It ended up being the intake manifold gasket that was about a $200.00 issue. My car wasnt putting down the power that it should so I took the car the German Auto Center today and Chris took great care of me. The car checked out just fine. It was a very Minor deal.Its amazing to have HONEST, reliable, and quality people out here. Thank you guys SOO MUCH!!

I dealt with your shop several times. You were not particularly friendly and your staff was unresponsive and unprofessional, despite what your other reviews might say.Ive had a much better experience at Black Forest Werkshop. The owner was much more friendly, patient and helpful and service was great.I highly recommend them.

BEWARE!! I was very disappointed with my experience and really need to share. Ive taken my vehicles to German Auto Center before and Im not sure what has changed but Ill be reluctant to return. Please be cautious about scheduling an appointment. I went in for a two hour brake and pad work for my 2016 Audi A6. I dropped it off Monday afternoon and was told it would be worked on Tuesday and be ready on Tuesday. I was not able to come Tuesday afternoon and told them Id be there first thing Wednesday morning.When I arrived the car was not even started. This was very very very disappointing and apologies aside, I really felt there was no interest in helping me or correcting my issue. I felt I was just a transaction and no sense of customer quality, attention or service. Also I was never called back with status. I had to be pro-active and make calls to get status.Please be very cautious about this place. They my continue to be in business and probably have high end clients that they service but for the rest of us, you can just stand in line and wait.

This place was highly recommended to me by various people and they did not disappoint. My Audi had a coolant leak and they were able to get it fixed relatively fast. Huge shoutout to Adam for keeping me updated and informed throughout the entire repair process. He took the time to explain the damage in detail and what needed to be replaced. I also appreciated the complimentary ride home after I dropped off my vehicle. I will definitely be coming back for any future repair work!

I moved here a couple months ago and got an Audi as a hand me down. Not knowing where to go and being an inexperienced car owner, they couldn’t have been more better option. They were so helpful and the communication was superb. Worked with Adam and he was great.

I had my Volkswagen beetle repair there since my window got stuck. These guys are very honest, very helpful, very, dating, and very understanding on the price. You can tell that everyone here is a specialist in their field and they are absolute savants when it comes to cars. They are not cheap. They are the embodiment of you get what you paid for, and I will forever entrust my car to their care.

Out of town vehicle inspection was top notch. Very good communication and great to work with. They adjusted to my schedule and promptly inspected my vehicle. Thanks German Auto Center.

Best repair shop in Austin! Chris is my go to guy and I won’t go anywhere else.

Lens team is top notch! I came for diagnostic and repair work based on high recommendations and German Auto Center did not disappoint! Professional in all respects, great communication with me, who has little automotive knowledge. I trust them with my Audi!

They were consistent with the oil change quote that was given to me when I made the appointment, started work on my car promptly during my appointment time slot, and were professional/courteous (i.e. wore face masks).

The guys at German Auto center do a great job at a reasonable price. I have a 2006 S4 convertible which is complicated to work on. Simple jobs require extensive dismantling. Not a job for the faint of heart. But theyve always fixed things perfectly. Im a happy customer so far. Thanks guys.

Nice guys who do an excellent job for a fair price!

I have always been frustrated taking my vehicle to the Audi Dealership, because I could never find anywhere else reliable to go.Ive been searching for years for quality German Auto repair/maintenance, and can Trulyy say that I have finally found it! ! Its def a Blessing, Much Thanks to Bobby and Adam who took proper care of me and my Audi! ! ! I will remain a loyal customer for life+

Chris has been very helpful, Very trustworthy folks. Thank you.

This place is great. I trust them because of the solid work they do, moreso than VW dealership service dept. They do great work at very competitive prices. They know their German Cars... VW, Porsche, Audi, BMW, Mercedes. You cannot go wrong with German Auto Works. Prost!

The professional team at German Auto Center consistently lives up to its stated goals of providing quality service, honest communications and good value. Your customers really appreciate that. Keep up the good work! Thank you.

Chris and Len assisted with an out of state Pre Purchase Inspection. Their prices were very reasonable to provide the service, their response by both email and phone were stellar. Both Len and Chris took a great amount of time to speak to me, even though I was from out of state as if I was their oldest and most loyal customer. Best of all their inspection of the vehicle was fast, accurate and saved me a ton of money and heartache. I would recommend German Auto Centre to anyone local or from out of state!

I started going to German Auto center after I bought a BMW M5 in January, and they have done a phenomenal job. Chris is their BMW specialist and he extremely knowledgeable and friendly. They are always on-time, and always do quality work. I would highly recommend them, and already have to several friends & family members.

Fast efficient service. Left some oil residue on the left front tired during tires were not inflated to spec making me wonder if they truly did an inspection of the car. Otherwise, great value.

German Auto Center is simply the best mechanics Ive ever used for my Volkswagen. They knew exactly what was wrong with my car & were able to diagnose it very quickly. They also made it very clear what needed to be done and all the costs associated with it. Cost was also very reasonable considering some other quotes I got from mechanics that had no idea what they were doing and ended up wasting a lot of my time and money. Would highly recommend the German Auto Center and will only be taking my Volkswagen there from now on!

Extremely curtious very well knowledgeable about Mercedes-Benz services. The best place for you to have your car repairs. BMW, JAGUAR, MERCEDES-BENZ #1

Excellent service. My vehicle work was done on time. Reasonable price. Great value for money kind of place.

I didnt really write reviews, but I have come to appreciate how important they are especially when you receive outstanding service, I use reviews to make my decisions so why not help others make an informed decision. With that being said, I just moved to Austin from Houston and I was in search of place in which I could get quality service. I found that place, Chris and his co-workers are amazing quality service, professional and all around great people. I will always take my Porsche there for service. German Auto Center is better than my old place. I am really glad that I found this shop it gives me a great piece of mind.

My first experience with German Auto Center coming to my rescue was when my cars battery failed with common jumping protocol not working. The owner sat on the phone with me and guided me through step by step on a different technique. No one other mechanic or company I have come across would do that. I was able to get my car to them to purchase a new battery that was over $100 less than what the dealership wanted. I was a new, loyal customer from the start. Three months later my Mercedes needed new everything according to the dealer. German Auto Center inspected my car, going down the list, offering me honest advice on what my C250 really needed. Half of the dealer recommendations were bunk! AND my New brakes cost $400 LESS!!!!!! They are helpful and honest. Even if I move back to my hometown of Dallas, I would 100% be willing to drive the 2 1/2 hours to come back here for maintenance. Gem of a find!

Dare I say... Honest....I said it....

Great place and so happy I found it for my 2014 Porsche Cayman. Very knowledgeable, good price compared to Porsche, and easy to deal with. They know their cars and are the only ones I let work on my car. Got the 40k mile service performed recently, they only replaced what was necessary and did not try to upsell anything. A+++

Seriously? I dont know what type of sorcery or wizardry is going on at this shop, but man they are good...these guys are fast, reasonably priced and courteous! My go-to for my Mercedes repairs...saved me hundreds, and thats not an exaggeration! After the Tx freeze, I was in need of repairs...in addition to an oil change and servicing. They got me towed, in and out in the same day...I couldnt recommended them enough, they are top tier!

Very good service, better than the local dealers.

Great auto shop. Highly recommend for anyone with a VW! My contact was super knowledgable, polite and helpful. Helped me get to the bottom of a weird issue with my jetta... And took the time to explain everything on the way. A mechanic you can trust! 11/10

Ive been going to German Auto Center for years whenever my cars are out of factory warranty, and Im always happy with the job they do every time. Len and his whole team do a great quality job, and always give great guidance. Had to take my car in for high pressure fuel pump and they had it done in no time, and running great. From the simple (oil changes) to the complex (whole engine out for rear main seal) their work is consistent, highest quality and thorough. Theres not many times I write reviews, but Len and the team are great to work with and I cant recommend them enough.

Im so grateful to have found this place! I bought a used BMW X5 from Houston last week and the very next day, a check engine light came on! The dealership said they didnt know anything about it, of course, but since I didnt sign up for the extended warranty, there was nothing they could do. I found this place after a quick search for European repair shops in the area. Adam answered when I called and gave me a wealth of information about my vehicle and how their shop could assist with the issue. I never felt like he was rushing me off the phone, which is a big plus. I also found their pricing to be very reasonable, so I decided to have them do the necessary repairs.The BMW technician who worked on my vehicle (Chris) was extremely pleasant and knowledgeable. He had my vehicle ready the next day. What I admired most about my experience afterward was the price estimate for the 120K mile service. When I called BMW of Austin to get their pricing, they quoted me $1349 to complete all of the services. When I spoke to Chris, however, he checked my vehicle and assessed the services I would and wouldnt need and it was less than $500! I was blown away at this difference and this level of honesty. It made me realize my BMW is in good hands with them.I feel lucky to have found German Auto Center and am looking forward to having my vehicle serviced there for a very long time.

I am glad I found this place. I have been using German Auto Center for about a year now. I have nothing but good things to say about Chris and the customer service they provide. Great team all around. This guys are friendly, honest and very professional. This is my go to place for my Mercedes Benz.

One of the best experiences with an auto service center I have ever had! Our A/C had stopped working and that is rough during the summer in Austin. They got me right in and took care of the problem for far less money than the dealership would have changed me. The best part of the experience though was the people. Our service advisor, Chris, was extremely professional and helpful. I was having a bad day (work stuff) and he helped make my day better.

When I decided to go to German Auto Center, it became clear that I didnt just find a mechanic, but I gained a Team. I dont have the neatest car, its quite boring actually, but its my baby, and my team at German Auto Center treats my car with as much importance as I do. Ive witnessed that their primary motivation is what is best for my car, not best for their shop. When I brought up a question that Len didnt feel comfortable answering for me, he walked me over to discount tire to get me the expertise I needed. He also followed up with me to make sure I got it done right. To me, that was the epitome of great customer service. From the first day I came to German Auto Center, every staff member Ive talked to has given me excellent service and treats me with respect. I feel really lucky to have found such a great place to bring my car.

Best service and expertise EVER! Management is extremely knowledgeable and well-mannered, and I highly recommend German Auto Center. All of their mechanics are A#1, especially TOMIC, who services my Mercedes SL550, as well as my MiniCooper. If and when my Audi needs help, it is going to the GERMAN AUTO CENTER! Es ist sehr gut!

Drop off and pick up service was Excellent. The prices were more than reasonable. Im happy with the staff and the work

Super friendly

If you are searching for a professional team of enthusiasts and mechanics look no further. Ive acquired my dream car (Mercedes r129) at an auction and been eager to find a mechanic that went above and beyond to make this car run as good as it did back when new; to no surprise German Auto Center was the right place to go.There are many Pros in the shop, I happen to be working with Chris who has addressed every single challenge my car has brought forward. Replace hydraulic suspension, refurbish new top hydraulic cylinders, run diagnostics on random warnings, just to name a few! So glad I have found them and I hope you are able to work with them too.

German auto center mechanics are thorough and honest and only do the necessary work after consulting with the customer. They don’t recommend work that isn’t required.

I got my vehicle serviced here recently. The service was good, and the staff was professional. The price was quite a bit more expensive than I anticipated. I compared the price for the services received (from German Auto) to a previous quote I had saved from the Mercedes Benz dealership. Based on that comparison, it seems like the dealership (surprisingly) may have been a few hundred dollars lower than German Auto Center. Since my vehicle really needed these services, I stuck with German Auto. Overall, great business model, but I expected the total price to be slightly lower.

I wish I could give German Auto Center and Chris 100 stars. Ive never had a better repair shop experience. If you have a BMW please take it here instead of the BMW service center - speaking from experience as I moved my car here after 45 days of BMW getting nothing done, German Auto Center had my car repair done in the matter of a week and I am back on the road. Not to mention, after their inspection they were honest about the necessary repairs and slashed my repair costs by $2700. A1 customer service. I will never take my car anywhere else to be repaired or serviced ever again. Thank you guys!!!

Friendly! Honest! Prompt! Chris was amazing! I brought my BMW in for a rattling noise that sounded pretty serious. I was really worried that it would need major repairs, but when Chris handed me back my keys he said its all taken care of. Not only was it a quick fix, they didnt even charge me! I also let Chris know it was my first BMW, so he took the time to explain some important details about owning a BMW. WOW Awesome Experience!!

We had a great experience with Chris! This guy is friendly, honest and very professional. This is our go to place for our foreign vehicles!

Had an issue with the top on my Audi A5 convertible. Called in the morning and they were super flexible and had the issued solved by the afternoon. Very nice folks and clear explanation of what they had done to fix the issue. Absolutely not the last time Im going there.

Good first experience. They were able to correctly diagnose the issue and repair as needed without just throwing expensive parts at the problem. They took their time to properly evaluate the situation and repaired it successfully. The problem has not returned. They have a good relationship with local Porsche Dealer so that helps along the way with troubleshooting without the Dealer cost. Pricing was fair. Below Dealer, but above your average shop rates. But then again you are paying for the German expertise. Webster was very friendly, informative and clear throughout the process. Explained time and labor estimates accurately up front which is always appreciated. No surprises at the end. I felt comfortable that they were being honest with me. I would go back and recommend them regardless of your expert level.

As my first visit, I was overwhelmed by how special I felt treated. As I was driving in to do a night drop, Len the owner was driving off to leave. He purposely turned around, greeted me, took my key, instead of me putting it in the night drop, and allowed me to give him a hug!!!! Could it get better; pretty close, when Chris called to tell me my car was done, he said the cost was under the quoted price. When does that EVER happen? Great service, Wonderful people!!

I had a great experience servicing my car here! Their customer service is excellent, their prices were below the dealers, plus I received some unexpected discounts. I’ll definitely be back the next time my Audi is in need of a service. Thanks!

Even during this crazy time, Chris Wofford made my day so much better. He took a personal interest in my vehicle and up coming trip and gave me well wishes and something for good luck, along with excellent service as usual.Thank you Chris. I needed that personal connection more than you know.

I found this shop through google and I asked my mechanic about there work and he said they did good work. I had my 2007 Mercedes S550 towed there on a Thursday for some transmission work they had an estimate by Friday and gave me a huge discount on the original estimate. It was ready on Tuesday I picked it up on Thursday and they were even going to come pick me up if I couldnt find a ride. I just got my car back and have not driven it much but the transmission is shifting smoothly. results take time to measure. I am satisfied with the repair and Chris professionalism.

Alright, so I want to preface this 2 star review by saying that I have no grief with any of the team at German Auto Center. All things considered, theyre really nice guys. That being said, when Im paying $125/hr for work I expect Car Talk Radio level wisdom in car diagnostics. What I received was quite the opposite.Im leaving a 2 star review because after 3 hours of expert diagnostics spread over the course of a week I left with no answers and a $425 bill. I understand that sometimes thats just the name of game. That being said, just using the information I had from an OBDII reader I bought on Amazon and a few google searches I was able to fix the issue in under 30 mins.Heres the full story.Roughly 12 months ago a handful of cylinders on my BMW M3 started misfiring. This usually results in a stuttering feeling when pressing the throttle, a low level shaking at idle and sometimes rate limiting on the tachometer when accelerating.I replaced the plugs and coils myself...took roughly an hour. The car drove swimmingly for the next year and then the issues started to arise again. I was pressed on time and took the car into the shop hoping that they could resolve the issue faster than I could.They had previously recommended that I change the spark plugs and ignition coils, and I had updated them on the status of that work when I brought the car in. I dove deep into the symptoms the car was experiencing and the first thing they did was read the codes through the OBDII interface (This was the right move).The car returned a handful of faults, most of which were completely erroneous and had no relation to the issue I brought it in for. They then reset the codes, took the car out for a drive and tried to replicate the symptoms. (Again, this was the right move)The codes returned after the first ride were 1) Coolant Thermostat Misreading 2) Cylinder 2 Misfire. At which point they thought that they should connect a fuel pressure gauge and go for another run. (This was the wrong move).I was then told that the car was driving squirrely during the test run and that they were hesitant to take it back out for another test without first replacing the rear trailing arm bushing. This has been a known issue since I bought the car. It by no means is unsafe to drive with a faulty trailing arm bushing. I made it very clear that this was NOT what I had brought the car in for and that I didnt want any additional work done that didnt solve the underlying problem. (This is not something that I should have had to readdress.)The final recommendation from the technician was to start replacing the fuel filter and then the fuel pump. I was left with a $1.5k quote for the work and opted not to have them do the job as I was already $400 in the hole without any definitive answers as to the cause of the issue.I took the car home, sat on it and decide that the best course of action, knowing that the cylinder 2 misfire was the only repeated fault code after reset, was to swap out the ignition coil and spark plug on cylinder 2 with another cylinder, drive the car and see if the new cylinder showed the same fault.After taking off the engine cover, I noticed that the wiring to the second cylinder ignition coil was loose (See photos below). I tightened the wiring and the car is now running as smooth as butter.Heres the rub. Knowing that I had replaced the ignition coils myself, the first thing that they should have done after resetting the codes, taking the car on a test run and seeing a misfire on cylinder 2 is to check the ignition coil and spark plug on that cylinder. This would have taken no more than an hour, fixed my problem, and only cost $125-$150.I would be very hesitant about going back to these guys knowing how high of a bill I racked up and the misdirection I received in diagnosing the issue and the continual attempts to try and solve other issues with the car.

I took my 1998 Mercedes-Benz SLK 230 in because she was in limp mode after extensive diagnosis they found that my Transmission control module was bad and replaced it. Chris gave great customer service and kept me up to date on the repair. They did a fantastic job and my car is back on the road now. This will be my go to Place for repair on my Mercedes. Oh yeah one other thing they washed my car as part of the service. Thank you very much guys you get an A+

Mechanical issue are not what gives me stress and anxiety, its not knowing if youre being duped into buying services you dont really need. These guys at German Auto Center are the most honest BMW mechanics Ive ever come by. Highly recommend!!!

I really feel like Im in good hands with these guys. Been coming here for 5+ years even though I live in South Austin. Its worth the drive because I know I can trust them and I know Ill get great service.

I paid $200 for a Pre-purchase inspection and I was completely disappointed with the result. It basically consisted of 5 or 6 lines of text of a few very obvious things that I already knew about the car I was looking to buy. car has aftermarket suspension car has aftermarket exhaust Car has slight oil leak around oil pan gasket. They missed a pretty obvious coolant leak that my grandmother would have been able to point out, as well as broken panels on the interior. They also missed multiple bushings around the car that are completely trashed. For $200 I expected pictures of problems that they found and a more thorough inspection overall. That said, everyone I spoke with over the phone, was extremely nice and great to work with, I just expected a more thorough inspection.

The rating should be 100 stars, because that is what I rate German Auto.I wouldnt take my car anywhere else. The employees at German Auto are kind, professional, and treat everyone with equal respect.I wouldnt care if they were 20 miles out of town, I would make the drive.Most of the time when you deal with auto repair, you feel nervous, not here. You can leave your car knowing its in honest hands. They are worth every penny, and again, if you want your vehicle running like a new car, if you want to be treated like a person and not a number in line then do not think twice and take your car in to German Auto.

Excellent service and ataff.

Took my BMW in as my A/C would not blow cold. They originally thought it was a fan issue, and quoted me at 1300. They then found that it wasnt caused by the fan but due to another component, and the quote dropped to 500. I appreciated their honesty and hard work to actually resolve the issue and not just try to milk me for what they could get.The shuttle service was also much appreciated.

Len and his staff are top notch!! The team is competent, professional and honest! Most importantly...honest! They worked on my 2012 Audi A4 the last 3 years until I bought a new car. I no longer drive a German car but I will again and German Auto Center will be who I depend on for all my car care needs. I cant say enough great things about this group of people.

I got my vehicle serviced here recently. The service was good, and the staff was professional. This is my go to place for my GLKs.

Knowledgeable, efficient and professional. I lost my Mercedes mechanic and was desperately searching for somebody just as good. These guys fit the bill nicely. Definitely recommended

Great place to have your Mercedes cared for. Very professional and trustworthy. Better than the dealership.

Absolutely the best.Len runs a top notch shop, with the ultimate dedication to customer care. It is a high touch, marquis service operation. You are instantly in a relationship with the company, rather than being treated as a commodity. Theyre playing for repeat business each and every time, which is the ultimate win-win (them and us) when it comes to a service shop.I couldnt be happier with the attention, service, communication, quality, and the honesty. Absolutely tops all the way around. Ill never take my BMW anywhere else.

Another example of customer no service. Used their app to schedule an appointment. Get a confirmation email that the appointment has been REQUESTED, never receive an email of appointment confirmation. No email saying confirmed, no email saying, sorry we cant do that, either. Just silence. In the meantime, I have blocked out a couple hours of my day for said appointment. Lack of communication equals loss sales and the feeling of being screwed over when you have not even set foot on their property as yet. They have already lost this customer. I will not make a second attempt.

Absolutely incredible experience with German Auto Center and specifically Chris Wofford. I am 1,000+ miles away and requested a pre-purchase inspection of a German auto there in Austin, TX. Chris was able to walk me through the process, conduct/complete a thorough inspection, and provide a great summary of the car. Their ability to work with multiple parties, execute activities on an accelerated schedule, and give candid feedback means I would highly recommend them to others.

Len and his team are professional, personable and kept an open line of communication with me throughout the process. I appreciate their excellent customer service as well as staying true to their word. Thank you!

I had multiple maintenance and repair items to handle along with scheduled service on my diesel 2010 Mercedes ML 350. German Auto Center took good care of the car and me. I am more than happy with how the car runs, and the teams commitment to quality and customer satisfaction. I think this is my new go-to place for Mercedes service and repair.

Super happy! I took my Audi A5 to get serviced and it drives like a dream again. They had it ready in one day and the prices are so much better than at the Audi dealership. Thanks guys!

Great experience with German Auto Center. Work was done quickly and well. Estimate before hand was what they charged. Very nice people to work with. Will definitely use their services again when needed.

Adam was incredibly helpful, explaining things clearly and answering my many questions patiently with real expertise. I will gladly return with my Volkswagen in the future, based on such quality service.

Highly recommend! The dealership tried to pull a fast one... Thank goodness I didnt trust them & took my car to German Auto Center... They were honest & fixed my car for $1000 less (because they didnt try to sell me a specialty part I didnt need).

Had a great experience here despite a long (3+ hours) wait and an expensive fix. The staff was friendly and made an effort to explain issues clearly without being condescending. It seems like they really care about doing their job here.I would have put five stars, but I really did wait a long time and wish I had been informed better about how long things would take. But other than that, this place is solid and I would highly recommend it for those who want a place that specializes in your type of car while avoiding the rip-offs that are dealerships!

I became a customer of German Auto Center since about 1987 and have never had a problem with their wonderful personnel, their promptness in getting things done right the First time and always friendly and fair pricing. Try them once and youll be a permanent customer--- 5 Stars!

Super knowledgeable and competent, the exact opposite of the Mercedes dealerships in Austin and GTown who always default to replacing system in its entirety. Also, and probably as a result, this place is not exactly as affordable as one might expect from an independent garage. But I have no complaints about the results.

We appeared at German Auto Center with no appointment at 5 in the afternoon with an Audi with a dead battery. The car was at Discount Tire getting new tires. Len and his shop foreman actually walked over to Discount Tire and checked to see if the battery was charging. We were relieved to learn that the alternator was working and we only needed a new battery. Len and his team stayed late until our car was done at Discount Tire and put in a new battery and set the codes. What may have been a small thing for them was such a huge help to us. I wish there were more than five stars to give Len and German Auto Center!

On a scale from 1 to 10 ... Id give them a 12 ... over the top for their service. Thanks Len and all the German Auto Center employees.I think this is an up-date of an old review. Anyway, I was there yesterday for schedule B service on my S550. Since the last service and the very, very low mileage … they didnt need to do some parts of schedule B and that saved me money.Truly the definition of HONEST.Best place for German car service EVER. Thanks Len and the staff for everything.PS: New rear floor mats are wonderful. Thanks again, guys.

We just starting using German Auto Center in the last year for our MB. Their responsiveness, quality of work and customer service has been great. Highly recommended.

Thanks so much to the team at German Auto Center for the work on my 2013 Passat. The estimate was on target and the drive to and from my office was much appreciated. I feel much more confident working with a team that is familiar with my car.

I had already been to dealer for quote but what the dealer said needed replacing was different - they showed me the old parts and explained the issue and what repairs were needed. They kept me informed throughout the day and finished repairs the same day. Highly recommend German Auto Center!

Repair work to my sons 2003 VW Beetle was done expertly. I am very happy with the results. The cost of the repair was fair and below quoted price. I especially appreciated the time taken by the mechanic who performed the work to explain what he had done, various quirks, and preventative maintenance tasks. If there was one drawback to my experience here it would be communication. The car was done for two days and I was not aware until I called. In retrospect, it could have been an honest oversight and all things considered, it didnt change my opinion of this business. I will be back for repairs on my other German cars and I would not hesitate to recommend German Auto Center to others.

Ive been taking my 2003 Audi to German Auto Center for the past five years. They are good mechanics and have helped extend the life of the car without breaking the bank.

The guys at German Auto Center have been a pleasure to work with. Ive brought in my X5 several times this past year, and theyve done great work. They quote fair and reasonable prices and offer a quick turnaround, as well as a ride if you need it. I highly recommend them!

The customer service is good, the account managers are nice and they offer free rides to your home or a nearby coffee shop.I brought my 2011 Jetta with 105K miles on it to their shop for a preventative, factory recommended transmission service. This included new spark plugs, filters, and complete fluid replacement. This ran me about $800. Before this, in total I’ve probably spent under $1K in servicing this car (including oil changes, in the 5 years that I’ve owned it). It was a very reliable car.The very next day after the service, my check engine light came on. I took it in, they read the code and it said coil 1 misfired one time. They didn’t seem worried about it, reset the code and they said I could go home and if it came on again to bring it back.The next day (on a Saturday when the majority of shops are closed) guess what came on... yep - check engine light. Since the front desk didn’t seem alarmed by the first one, I figured driving under 5 miles would be okay. But then the heat warning light came on and exhaust started pouring out of my tailpipes.This time I brought it to a different shop bc if things escalated that quickly and 1 day and 5 miles later, my car sounded like it was going to blow up- I figured I needed a different opinion.The new shop read the code and said 1 and 4 coils were out so he replaced them, topped off my coolant and sent me on my way.The next day, my light came back on, high heat temperature warning came back on, and now a new light (EPC) was flashing. I got it to the shop and he checked the code- coil #1 was misfiring again and my coolant was COMPLETELY drained. He removed the spark plugs (the brand new ones that cost me $300) to find they had black build up on them. And the coolant had leaked into my engine.I went from having a car that never gave me any problems, to going to the shop every other day for a week, and now my engine is shot. When your mechanics were in my car, they most likely knocked some wiring off or banged something out of place. Regardless, I will never get a German vehicle again, nor will I be returning to any overpriced, unreliable German shops.

Have been using German Auto Center for service on my BMW and am very happy with the work, explanations and customer service. Once, I arrived after closing and Len was on his way out. Although everything was closed-up and he was leaving after a long day, he took all my information and opened the gate to put my car inside overnight rather than leaving it out. He could has easily told me to just put my key in the drop box. I will continue using them and recommending them to friends.

I had my car towed here after it broke down on Mopac. Their staff was extremely helpful, responsive, and professional. They did a great job fixing my car up and charged me a very fair price. The team called me daily to give me updates. Ive dealt with many shops and this one provided the best experience. recommend.

Ive been a very pleased and happy customer for over 25 years. Theyve serviced my M/Bs in an efficient and reasonably priced way for all that time. I will continue as a very satisfied customer into the future.

They were awesome to work with! They were professional, kept contact with me throughout the whole process, and charged me a very reasonable rate. I cant say enough about these guys...I will definitely be back and recommend them to everyone!

I have owned a German car since age sixteen and know the problems and maintenance that comes along with them. Ever since I moved to Austin for college this has been my go to place for any car problems. Their rates are very reasonable and yes to do provide FREE loaner cars. I highly recommend this place to anyone who owns a foreign vehicle. Clay the GM is very helpful and upfront with what your vehicle needs and what can be held off. Thanks again German Auto Center

I used to do all the mechanic work on my car myself until I moved to an apartment, so I have a good idea of what most repairs involve. This place is not cheap, but you get what you pay for...in this case its people who know what theyre doing. I also didnt get that feeling of being ripped off and condescension that I got in other independent Porsche shops. Great customer service. The owner, Len, kept me updated throughout the whole process, and they were able to fix an issue with my car that no other shop was able to fix.

Great service and very friendly staff. They even offer a complimentary shuttle that will drop off and pick up at your home while your vehicle is being serviced.

I had a flooded Pasaat due to sunroof drain plugged. Everyone said it would total but these guys brought the car back to life for a great price. Amazing! They had the chance to jack the price up at every turn but didnt. Great for electrical work!

I just had scheduled maintenance done on my car, timing belt changed etc. The dealer quoted about $900 for it, and it was under $400 at German Auto Center. This is the second time this year Ive had my car in and they saved me about half of the cost of the dealer. I find them friendly, professional and very service oriented. Their concierge service is great, as I got a ride to work and they picked me up when my car was ready. Very convenient!Sophie W.

I needed a top level alignment on my BMW after a full suspension install and struggled to find a good private shop to do the work. Len was incredibly helpful on the phone, even more helpful once I arrived and took the time to walk around my car and ask the right questions. He then had a porter drop me off at my house only to call 5 minutes later to say its already up and he is curious if we can raise the car a bit more, of course! Have to admit that this is some of the best service I have ever received and this is my first visit.

Webster is great. He knows his stuff when it comes to working on Mercedes. Nice personality also. Plus, he is a great asset to the company.

No frills German repair. Had good conversations, resolved my issue, didnt push to upcharge or anything. Great pricing. Its dealership repair quality, but no frills

THESE GUYS ARE THE BEST, BAR NONE! ILL BE VISITING THEM SOON FOR MY ANNUAL CHECKUP.