Great experience here. The guys are very knowledgeable
These guys are always helpful. Had a screw in my tire and the fixed it immediately. Highly recommend this company.
Went to get an alignment on my Jeep Wrangler and they caught some major issues with the front end - They had new parts on it and fixed same day - Great Service and affordable rates
Got my tires on when Noone else could. Was very quick to respond when I needed there help. Great family type atmosphere. Reminded me of a place in Alabama I used to work.
I live in the area. I also deliver tractors for a dealership and drive by almost everyday. This day I was driving by with an empty trailer on my way to pick up a tractor for service when my trucks tire started losing air. I called while on the road. Robby said come on in. I did and he worked me in between jobs to fix my leaky truck tire and saved my last run of the day. Thank you, Robby and Don Rucker!
I had a tire blow out on my trailer. Luckily I was a block away from this shop. Drove right in and was taken care of right away. 15 minutes and I was on my way with a fresh tire! Very friendly customer service from everyone at that shop. They also have some really nice wheels in their show room floor. Thanks!
Don Rucker Tire & Auto is my favorite mechanic shop. They are the most honest mechanics in Austin. Friendly, courteous, professional staff always provide mechanical service on time.
As one who also works in the auto industry I am very well versed in the subject of service center customer relations and pricing of services. Last week, I ran over a piece of metal in the road on the way to work and had to make an emergency stop as they happened to be right around the bend from where it happened. I can honestly say I felt so relieved to see them. My air pressure went from 32 psi to flat in probably less than 2 minutes! I limped in and they had my car pulled and being serviced in less than 10 minutes. Amazing! And they swapped me out with a used tire they had in their take offs pile and I was back on the road in no time at a surprisingly lose cost. Great team, very polite and excellent service. Thanks team @ Don Rucker. You rock!
I absolutely love the services at Don Ruckers! They service all of our company vehicles and I also used them to trick out my 2017 GMC Yukon Denali XL. They installed a new exhaust, new cold air intake, and new rims and tires! It looks amazing! These guys may just be the last 100% honest mechanic left in Austin. We highly recommend them!
Best wheel and tire place around. Highly recommend.
Great place. Very knowledgeable, friendly, and honest staff. I’ve been using them for the past 7 yrs and haven’t been let down. These guys stand by their work and continue to provide excellent customer service. Check’em out for any automotive needs.
These guys were super cool about helping me with a hitch on my car. Unfortunately, my car is rolling piece of junk and too rusted to take a hitch, but the guys here took me around back to actually see what the issue was and told me it just wouldn’t be safe which I appreciate a ton. They were honest, took me as a walk-in, and even have me advice (like, get a new non-rust bucket of a car lol). Highly recommend these guys.
The people are great. Went above and beyond to repair the problem with reasonable price
By far the best service in Austin. They have taken care of all 6 of my familys vehicles for many years and provide excellent service and quality work. They are highly involved in our community and local organizations. We highly recommend to anyone in the area!
I didnt need to call my ride because they changed my tires right then and there
These guys were great. Professional, timely, & communicated everything well. Highly recommended.
I have taken numerous vehicles here for a number of years now and Ive always enjoyed the service. The mechanics will talk and explain things and they dont try to screw people over who know less. Its good people up here. I recommend this place for any auto needs.
Excellent place!! Been my tire place and mechanic for years!
Its rare to find a shop that can competently work on your high end luxury car, your old jeep, your truck, your classic mustang, your custom hot rod, AND your moms new Mercedes. Don Rucker has done it all for me and done it well. I am extremely happy with their services and hope it continues for years to come!
The best at choice for my family.
The team at Rucker always treats me well. I have used them many times for trailer tires and for tires for my F250.
Got a flat tire close to this business and that got me right in. Had my tire in stock. They were great.
Absolutely the most polite, professional, and friendliest staff ever. Hands down, my go to place for my truck. Always have me in and out in a few hours; if that. Extremely accommodating and fairly priced. Mechanics are extremely knowledgeable and personable. No bs, no smoke and mirrors!
After a year, and a few experiences later, the guys at Don Rucker continue to provide excellent service. Two separate vehicles: new tires for one, new shocks/struts and drive shaft for another. Their prices are fair and the work is solid. Bonus is, they know their workload and if you plan ahead, they will have your vehicle done when they say itll be done. Support local when you can and when it makes sense, as it does here. Thanks, Rucker.
Great Place. I have an RV and needed some new stems in my tires. This place has great mechanics that take their time and do it right the first time. Great Customer Service and fair price.
All i can say is Thank You!The guys at Don Ruckers treated me and my van with honesty and quality work when im in need of some help.Thank You
Amazing service. We were in a tough situation, my sons brake light needed to be replaced in 2 hours because he had to go to work. They managed to get the part and install it in that time frame! Easy, friendly, trustworthy.
Great customer relations
Had exactly want I wanted at a better price than what I had shopped. Service was twice as fast as Discount Tire and I wasnt treated like a farm animal. Double thumbs up from me.
So...if you need anything fixed on your vehicle...just take it to Don Rucker Tire & Automotive. Tom is one hell of a mechanic. He can fix just about anything. Gary will take care of you throughout the process. Hey...if your boat trailer needs tires...these guys can handle it as well. Been taking my vehicles (and my families vehicles) there for years and we have always been satisfied.
I got a flat tire in the rain on my birthday and was lucky enough to be right down the street from Don Rucker Tire & Wheel. Not only did the guys take care of my flat tire with speedy service, they offered me hot coffee and fixed the flat free of charge! I will definitely go back to this place. It goes to show that there are still good-hearted people out there that can tell when you are having a bad day and turn it around. Karma is alive a well and I highly recommend this shop!
Man these huts are hot stuff attentive eager to please and very professional. A real tire store not the rubber stamp tire store .these guys really know their stuff and dont mind sharing information about their business will not just sell you a set of tire with those tire comes a #1 experience pride of work and #1 service .piece of mind knowing they did excellent work ..you dont have to worry about you lug nuts being lose or the work not being performed correctly .It seems like there is a lot of unsaid team work like a well oiled machine .I left Discount tire for Dons #1 shop .wouldnt think of going anywhere else ..thanx to Don, Kevin and the crew at Don Ruckers
Was sold a new tire for $239.50 because they said my tire with a small screw in it couldnt be fixed. My car is a little over a year old. I took the tire with the screw to the Toyota dealer and he told me that it was a perfectly good tire and could have been easily plugged! Im out $239.50 for no good reason! On the plus side, the service was good!
Ended up bending my wheel and costing me a lot of time and money and they also sold me the wrong size tires. Absolutely horrible customer service and unprofessional work these guys have trouble jacking up a car correctly and treat you like you don’t know anything. DEFINITELY don’t recommend taking anything with wheels here I would give it no stars if I could.
Great service and friendly staff. Highly recommend!!!
I took my truck to Don Rucker‘s for some work. Due to some unfortunate circumstances had some complications. Although through it all (Rob) and his staff were courteous and professional the entire time and stood by their word and made everything right. I really appreciate the professionalism I was treated with.Thank you
Excellent service and a great value
Great place, really know how to take care of customers.
In and out. Recommended
Very helpful staff. Guys are awesome with competitive prices
Awesome place for the Bend I get my trailer tires from here!
Solid auto shop with a pretty friendly staff. Dropped my car off because it needed a new alternator and had my car back only a few hours later. They didnt spare details about my car, which was good and bad. Good because they were honest about other issues my car was and will later be experiencing without trying to up-sell me additional services, bad because, well, my car has so many issues. I dont frequently visit Lakeway anymore but when I was down there on work I made sure to get the car to them as soon as I started having issues. Will definitely be going there if I ever have more problems and am in the area.
These are my new peeps. Not only is it right down the road from my house, but it has a small town auto shop feel to it with friendly guys that you can trust.
They DON’T try to charge you for things you dont need like other places.
Everyone is so nice and friendlyJob is allways done right no questionsYou just cant beat it they have the best energy
If you want a tire or rim theyre the guys to go to good bunch of people there I gave him a thumbs up
Horrible customer service. I took my truck in for tire rotation and balance. I was pleased at first when I picked up the truck. the next morning I noticed that they had not inflated a low tire that was now on the front and the valve stem cap was missing. It was early so I stopped by Rucker at 7:50 am. Donny was the only person there, when I explained what happened Donny told me they didnt open til 8am (10 minutes), did not offer to air up tire or an apaology.. I was in a hurry so I went across the street to Speedy Stop to pay $1 for air, after just having paid $60 to Rucker. Later when I called to complain to a manager i was not surprised to find that Donny(Son?) was the manager.
Took my grand cherokee wk in for a lift, shocks, struts, and control arms (all of which I purchased beforehand online), and they did a fine job. Great customer service and excellent work. Thanks, guys!
This place has always treated me fairly. Ive been doing business with them for over 10 years and will continue to do so.
Known Mr Rucker for a while great service nice and quick
I absolutely love these guys. I literally use them for everything. I took my car into the dearership and they quoted me some outrangous price. I then took it to Don Rucker and it was half the cost and I got my car back in half the time. I highly recommend them for everything possible when it comes to your car.
Awesome guys very capable mechanic and aftermarket shop.
Awesome place to deal with. Highly recommend.
Need to change the guy that greets customers. Very rude and unfrendly.
Staff is knowledgeable and helpful. There are several different options for modifications for your vehicle. Rough Country is their preferred brand for lift kits. Prices are slightly lower than the competition.
I like local family businesses... i plan to do my future maintenance and repairs at this shop.
Gouged my tire & all they had to say is we have so much business we dont care. Attendant was cocky, very unprofessional, should be fired!They claim to be concerned about safety but only when trying to produce tire sales and had no problem with this slash on a F-350 that tows 30,000 lbs.Lies & deception: Beware!
Absolutely amazing service! Great attention to detail from very experienced people!
Not a bad place to go to get things fixed the owners kind of funny easy to deal with
Great service and a job totally well done !
Always professional and helpful. Also, I can trust these guys to only do what is needed. And they had prices on tires that beat the big name competitors.
Good work and honest price. I will use him again when needed.
Don Rucker has been saving my butt for over 7 Years. By far the BEST in Austin.
This place is great it always has what I need and they never have to order it its always there..
I drove my client to Don Tuckers to have her tires checked, they checked and didnt charged her one cent. They were very professional and the inspection only took 20 mins
Good thing you have a few good people - your shop manager (slicked-back hair, non-english native accent when he speaks) is a real jerk. Will not be back.
Took care of our needs immediately and charged a fair price
Easy and fast state inspection.
Once again awesome service.
Always helpful and provide great service
Straightened a bent wheel for me. Great job! Many thanks!!!
Good quality work!
Any problem I have with my car, I go to them. They are always helpful and I have never had a bad experience.
Fair pricing, very capable mechanics, well managed shop and showroom. I trust these guys.
GREAT people and The service is spot on! These guys know how to run a business...
Solid, trustworthy and fair. Great folks.
Fixed my broken valve stem fast and cheap
Great staff.
I came in here at the last minute on a Friday with a flat tire as a single woman and they took care of me and got me back on the road and no time
Great place to buy and mount tires
Best tire shop around
Great service great guy
Fast and friendly service
Excellent service!
Great service
Very professional guys
They speak Spanish and serve well