user
Auto Tek
4313 Gillis St, Austin, TX 78745, United States
Appearance
Auto Tek
Comments
Fl
Review №1

I was having trouble with my battery so I went here because its AAA recommended, and they couldnt get me in as soon as I needed. I asked if I could call a chain and see if they could get me in same day, and the man up front let me call them rather than try to dissuade me from using another shop, which is really good in my book. But then he also handed me a sticky note with another shops info on it and told me that they were really honest and trustworthy. I really appreciate the care and consideration. Ill definitely use AutoTek in the future when I have time to make an appointment first.

Ta
Review №2

The service here is always good and thorough. They are punctual and responsive via email, phone and even text. I have spoken primarily with Aaron, but the entire team works very hard to ensure me and my car (a Mini) are happy, even though they are often very busy. I wouldnt say theyre the cheapest in town but I am definitely a repeat customer because the service they offer is quality and they are genuine and transparent - Ive lived in several states and find this is not always easy to find in a mechanic.I also called about another vehicle and they were savvy enough to say they didnt do a lot of work on those and referred me to another good spot. Cant ask for more than that! Highly recommend.

Ju
Review №3

Not cheap but good. You pay what you would at a dealer likely but you actually get what you pay for. They are thorough, well trained, and complete the work on time and are easy to get ahold of. If you want cheaper labor you may want to go elsewhere but if you want peace of mind the job is done right they are worth it. They have been good to me and easy to work with.

Wi
Review №4

This is a great shop. They let me know everything that needs to be fixed on my vehicle and the most important things to fix 1st. They truly care.

Gr
Review №5

Auto Tek has always done an amazing job on my car! I would highly recommend them to anyone!

Da
Review №6

Some of the best customer service and automotive work Ive experienced!They are open to every call and so willing to help me understand any repair or question I have about vehicles at every level.I know what is being worked on and why before every repair and Ive only received quality in almost 3 years of care.Thanks to Andrea, Michael, and Aaron for making this the best mechanic experience Ive ever had!

De
Review №7

I’ve had some junk cars and am used to mechanics and repairs, and these guys are the best I’ve ever been to (and I’ve been to A LOT). They are competent and their repairs are solid and thorough. They have that perfect mix of being professional and personable. They understand that sometimes life gets in the way of ideal situations and work with you on what absolutely needs to happen and what can wait a few months or a year. Great experience every time!

Er
Review №8

Aaron and the staff are amazing at Autotek.My car runs better now then when I first bought it.Highly recommend these folks.Ernie Durawa- Texas Tornados Band

Ca
Review №9

They go above and beyond, they give you photos and video breakdowns, and everyone who I interacted here is very chill and nice-- easily my best interaction with a repair shop, I highly recommend 👍

Ni
Review №10

Honest auto shop... the only place I trust with my sons car!

An
Review №11

With nearly, if not all 5 star reviews I had high expectations for this place and they were certainly met. I just got my truck out of the shop today and at a much quicker rate than I expected. My truck went out on Tuesday and Im getting it back on Friday, that being said they didnt even get to looking at it til Wednesday morning. They were extremely quick and had great communication. Michael called me along every step of the rate. I usually call around and look for cheapest prices, but I felt very comfortable right from the start so I didnt even bother to do this. Right from the beginning the lady who helped me out when I first arrived was so kind. The waiting area and shop office in general was very nice and much unlike your typical auto shop. They put your car in behind gates at night for safety, they have 16 bays and 7 mechanics so work gets done quick and their customer service was top of the line. Wont even think about going anywhere else next time!

Ja
Review №12

By far the best auto-repair shop in Austin. I worked with Michael and he was extremely transparent and communicative throughout the entire process. They were able to fix the issues I was having at a fraction of the cost I was expecting to pay. Not to mention my tire got a flat on the way there by the towing company so they fixed this at no charge, and also provided me a free inspection. #10/10 #Highlyrecommend #AskforMichael

Ca
Review №13

I cannot say enough good things about Auto Tek. These guys are the most helpful, communicative, and honest mechanics Ive ever used, hands down. Their prices are always fair, the work they do is outstanding, and they are just darn kind and friendly people. I highly and enthusiastically recommend them to anyone in need!

Sh
Review №14

I was referred to AutoTek for an alignment after getting new tires across the street, and needed some other repairs as well. I spoke often with Michael, Aaron, and David throughout my repairs and they were so incredibly kind, warm, and informative. I had some extensive work that needed to be done, and Michael and his team finished an entire day early and saved me from having to pay another day on my rental car! I wont ever go anywhere else now that Ive found these guys and have already recommended them to multiple friends. I have never felt that I was in such good hands with my car and am so thankful for them. Thank you thank you thank you!

Gr
Review №15

The team is incredibly personable but more importantly they are fair and direct.Nervous moving into a new city and finding a mechanic/shop that you can trust to both educate you but do great work but that is exactly what Auto Tek does.I would highly recommend you use them.

Li
Review №16

I cant explain how thrilled I am to have found this amazing locally run business. This is NEXT LEVEL customer service, professional auto repair and all at an affordable price! You have my heart Auto Tek! Bravo!

Ar
Review №17

I brought my car here to have the break pads replaced and they returned my car with the driver side air conditioning not working. Very disappointed

Et
Review №18

Like many other Prius owners, I had my catalytic converter stolen from my car. Auto Tek was up front, super responsive, and helpful in every way. Hope I dont have to use them again, but I can recommend their services to anyone in austin - theyre perfect for non-car people.

Ch
Review №19

Having just moved to Austin, I needed to find an auto repair business for a car emergency. I found Auto Tek through reviews and suggestions on FaceBook. They are amazing! A little history - I took my Infiniti to a dealer 3 weeks prior to replace the AC compressor. Well, the tech forgot to replace the O-ring and the freon leaked out. Aaron at Auto Tek was great to talk with when I called and they were able to get me in in 3 days.Once my car was there they did a full diagnostic check only to find that some other work that that the dealer was supposed to have done, was not done. They sent me a very detailed document through email and a text, which was very easy to sift through and Aaron also called me to go over it. Amazing customer service!When I picked my car up, it was ready, they went over everything they did, and had someone sanitize my car, because it is Covid and a nice thing to do, before I got in it.I cannot say enough great things about Aaron and the team at Auto Tek. Thank you! You have a client for life.

Is
Review №20

Theyre super transparent. Very thorough and communicative. Havent had a bad experience yet.

Jo
Review №21

The best auto repair and performance shop in Austin!! From the owner Leonard and shop manager Robert ferrell they provide great service with decades of experience. Highly recommend for all your auto needs.

jo
Review №22

Great services they call you back to check up on you and all to make sure all is working correct.

An
Review №23

Their customer service was top-notch, their prices were fair, and they didnt take advantage of my ignorance. I highly recommend this place.

lc
Review №24

I typically loathe having to take my car in for repairs due to bad experiences and having been overcharged in the past. I brought my car in for replacement of a serpentine belt and an oil change. I have never had a more pleasant experience with any other auto repair shop. The whole job cost me 1/5 what I had been quoted at other repair places, and the service team was informative and professional. I will be taking all of my cars here from now on.

Su
Review №25

The only mechanic I trust. Theyre a family owned business, know their customers well, and do the job right the first time. HIGHLY recommend Auto Tek!

Li
Review №26

Ive been taking my truck to Auto Tek since I moved to Austin about 4 years ago and have nothing but good things to say about this business. I can always trust them to be upfront and honest with me about charges and repairs and they have even gone as far as helping me save money when spending is unnecessary. I sent one friend here after a different business tried to charge them $1650 for a false alarm! My girlfriend also brings her truck into Auto Tek and they take great care of her vehicle. It is truly a blessing to have people I trust work on my truck.

Ka
Review №27

This place was just recommend to me by a friend who has been comi here for 7 years. Having recently moved to Austin myself and not establishing a rapport with a mechanic, I am so glad I found a place to recommend as well. Audrey came to my rescue this evening not knowing what was wrong with my car. There were no appointments today, but managed to squeeze me in 40 minutes before close to do a diagnosis test, and then had the mechanic even though he was getting ready to leave. This eliminated me trying to figure out a way to get home tonight, not trusting my car would turn on tomorrow. Hands down, this is the place to go, and I am so glad I found a place I can trust for vehicle maintenance. You guys rock!

Re
Review №28

Was very satisfied with my alignment. Was very time efficient.thanks

Ja
Review №29

Auto Tek, hands down the best mechanic shop in Austin. Ive been using their services for years. They have great mechanics on staff and the office is top notch. Aaron and Michael always ensures you are aware of what is going on with the repair and the follow up is incredible. Awesome customer service and you are taken care of like a life long friend.

Sh
Review №30

I cannot say enough wonderful things about this business! They take care of our cars wonderfully.... I have 3 daughters, one is an adult with autism. They are so sweet, kind, professional with them, and never ever take advantage of them. We dont trust anyone else!! I always recommend them to everyone! Thank you auto tek.... You are a part of my family!You guys are the best example of doing good business with integrity. We really appreciate you. I know Mr H. tries your patience!🤣

Al
Review №31

Absolutely amazing experience. Timely, professional, and extremely polite when providing service. Completely reliable and honest group of technicians.

Ca
Review №32

Wonderful people, very professional, nice texting update system.

Br
Review №33

After reviewing some great online reviews for Auto Tek, I made the decision to take my car there for service. After having a few repairs completed on two of my cars with Auto Tek, I could not agree more with the positive 5 star reviews from many of their clients. Their pricing is fair and transparent. They do their best to keep the repair fees at a minimum while still providing outstanding service. Even after the repairs are completed, they later call you to check in and verify that everything was still working properly and to your liking. Everyone you encounter at Auto Tek is very friendly and willing to help. If you need work done on your auto, I highly recommend Auto Tek!! The service they provide is unlike most any other mechanic I have ever encountered. 5 stars without a doubt!

Mi
Review №34

The best mechanic. They are so nice and professional. They get the job done the first time. I highly recommend them to any one I can!

Ve
Review №35

LOVED LOVED LOVED the customer service I got here. I will be using them from here on!

Ch
Review №36

AutoTek is a great gem in South Austin. You can always depend on great service with every employee here. They provide you with updates throughout the repair of your vehicle. You wont receive any surprise costs or billing. I love that they educate the car owner on the proper upkeep of the vehicle. I have been going here for years because I trust them. A bonus is they have the best coffee and comfortable waiting area.

Vi
Review №37

The responsivity cannot be beat! I even got a follow up call a few days later to make sure I was still happy. Unheard of customer service (and the car works great, too!)

Ma
Review №38

My rust-bucket has had to have many repairs...I had it at one shop and they couldnt fix it....I took it to Auto Tek and they had no problem. I read the reviews...heres the deal. You gotta make an appointment. Why? Cause they are organized and dont make promises they cant keep. When I first drove up I thought to myself, man, these guys must be charging a lot to have a place this nice but realistically they dont. They are extremely fair if not cheap. I had some warranty work done which usually becomes low priority...but with Auto Tek they got me fixed in & out without any hassle. Every guy you talk to there is awesome, friendly and helpful. Aaron & Michael will direct you you a stress free fix

Ja
Review №39

Ive used many different auto repair facilities in the past and this place is by far the best. Every single one of the folks there are knowledgeable, courteous, and extreme attentive to my needs every time I need one of vehicles repaired.

Ch
Review №40

Auto Tek was way better than most auto repair shops. 1) they were responsive to my communication & often reached out to me before I reached out to them; 2) they explained the process my car was going through in laymans terms, and 3) they moved quickly and got my car back to me faster than Id expected. Ill use them again!

Jo
Review №41

Great customer service, picture evidence based service recommendation report, non pushy checkout, reasonably priced and quick

Ro
Review №42

Went to get my wheels align for my Q50 infinity excellent service courteous You have to make appointments

Ge
Review №43

They clearly take pride in their work and service. That alone deserves five stars.

Cr
Review №44

I gave this place a shot in the dark, but I am more than pleased with them so far. They have really outstanding service and all were very friendly. They made the proper repairs, with great communication and even followed up to make sure the repairs were satisfactory a week or two later. Very impressed so far. Will be going back for any needed maintenance moving forward.

Co
Review №45

The nearly five star review is 100% accurate. I had a low brake fluid light go off, and requested just my brakes to be checked. They did a full inspection, fixed my windshield wiper at no cost, and identified it wasnt my brakes at all, but a lovely critter getting my car and chewing through wires! They provide all their findings in a STELLAR online report, including pictures, what passed, what will need future attention, and what needs immediate attention. Michael called me and was so friendly and personal, gave me timelines, and explained the issue and work needed. There was zero attempt to upsell or add any service on, which is so important to me.The work was finished early and under what I expected to cost. When I picked my volvo up, the weather was much cooler and caused my coolant low to go off. Michael ran out and checked and filled it on the spot!!! I am so glad I came here on a friends recommendation, I will absolutely only come here as long as Im in Austin!

St
Review №46

Ive had my 2006 Dodge Ram serviced here several times. I prefer Amsoil oil, great service and honest mechanics so I plan to bring my business here for years to come. Definitely recommend. A+

Ka
Review №47

This is a great shop. Brought a car in I knew wasnt in the best condition, they gave me a detailed inspection of the car with pictures provided through a online Link describing everything they found, called me shortly after and gave me their honest opinion on how to proceed without changing me anything. Will be going back there in the future, and highly recommend them!

Sa
Review №48

The staff is trustworthy, experienced, professional, and very caring. Prices are very fair for quality received. I have been extremely satisfied with my interactions and the service here. You will always be greeted with a smile-- just calling them puts you at ease! I’ve used a lot of mechanics over the years, but this one is the best by far! Their convenient location in South Austin is a bonus. If you dont love your mechanic you should give these guys a call!

K
Review №49

I moved from NY to Austin about 4 months ago, and have had my Jeep for over 7 years now. When I moved to Austin I wanted to get a simple check of the brakes. I was told that the repair was going to be nearly $900 and that they simply refused to fix my car. However I brought it to another mechanic and was able to get it fixed within one day for $400. Not sure if this was pure laziness or if they simply have no experience with rust. Either way I wouldn’t recommend.

Ho
Review №50

So thankful to have AutoTek right around the corner from my house. My partner and I have used their services for a few years now for various issues and have never been disappointed.Whether its check engine light issues, AC problems, headlight adjustments, to more complicated issues - AutoTek has taken care of us. Their pricing is reasonable and work is completed on time as promised. I had an issue with my AC and we could never get to the bottom of it. I appreciate that AutoTek didnt charge for the diagnostics or try to get me to do unnecessary work.Additionally, we appreciate the friendly and awesome customer service that we have received from Aaron and Michael. Not to mention they have both worked at AutoTek for years which tells me it must be a great place to work. A couple of times a year we will receive a friendly text from Aaron just checking in to make sure our Jeeps are running smoothly.On my last visit to AutoTek I accidentally hit a small curb in the parking lot (eek!), knocking the plastic grille off of my Jeep - they gladly fixed that while I was there.AutoTek is our only choice for our auto mechanic needs!! Thanks so much!

Ma
Review №51

I wasnt able to get my truck worked at their shop do to time constraints but they did help by giving suggestions of other local shops that might be able too.

To
Review №52

Best customer service Ive experienced in a long time and great quality work

Co
Review №53

Best place in Austin

Jo
Review №54

I’m a huge fan of the team over at Auto Tek. I found this shop by searching online and I based my initial visit on all the positive reviews. Auto Tek has tackled a number of repairs for me and in every situation they’ve been fast, highly responsive and communicative, and honest. They even follow up with me every once in a while, after repairs are complete, just to make sure everything is still in order. I highly recommend Aaron and the rest of the group at Auto Tek!

Ca
Review №55

I cant state how satisfied I am with this establishment. From the friendly receptionist and her outstanding customer service to the mechanics and their amazing professionalism, my experience with Auto Tek was incredible.I came in for an oil change which included a complimentary 30 point inspection. The price was very fair and the mechanic, Aaron, was very knowledgeable and helpful. I did not feel like I was being hustled or pushed to pay for anything I didnt need. Suffice it to say, I have found my new mechanic.I highly recommend this business. A word to the wise, call in advance because appointments fill up fast. This is a testament to their skills and abilities!

Ni
Review №56

Auto Tek provides fast, honest and fair services! Easy 5 stars. I moved to Austin from New York, and finding a trustworthy repair shop was so important. Aaron was a delight to work with and stayed in touch with me while my car underwent a host of repairs. It now runs safer and smoother because of the fast services Auto Tek provided. Thank you!!!

C
Review №57

Very quick service, under the quoted time. Even did a couple extra things (topped off wiper fluid, filled tires) for no extra charge. Everyone I spoke with was extremely pleasant, didnt try to upsell anything, and recommended a place to get my registration done quicker. So far so good, and Im not too trusting with my car, but this place will always get a recommendation from me.

Ja
Review №58

Great service. Set expectations perfectly. Low cost and even had a shuttle

Si
Review №59

The staff here is incredible! Very knowledgeable, honest, and great/quick service. I dropped off my car in the morning and they had it all fixed and ready to go by the end of the day when I was expecting it to take at least 2-3 days. Highly recommend to everyone!

Ja
Review №60

Very thorough and friendly.I will definitely be using their services from now on.Highly recommend.

Ru
Review №61

The year my car’s manufacturer’s warranty ended was a blessing in disguise. I’d had a good Volkswagen maintenance experience and wanted to find that same expertise and customer service closer to home. After research and reading lots of reviews, Auto-Tek seemed the best choice. That was over three years ago and I’ve never been disappointed.Their prices have always been fair and their estimates right on the money with total transparency in their billing and service. I appreciate the warm sincerity they show their customers, as well as their honesty. An example of this is when, instead of making a repair I had requested, they told me I should take the car to a dealer because it was an item that would render any remaining warranty invalid if they repaired it. And they never fail to check in with me a few days after I’ve had my car serviced to find out if everything is working as it should.Enough said, but I have to add that this family owned business exemplifies how great things can be when a good team is backed by professionalism and excellent service.Obviously, I highly recommend Auto-Tex!

Ja
Review №62

Great thorough service. My wife and I have gone to Auto Tek for every repair and oil change because the service is excellent.The staff is knowledgeable, and takes the time to explain the issue.I trust my car with Auto Tek because it always comes back better than when I left it.

Ky
Review №63

The people at Auto Tek rock! You simply will not find more trustworthy and professional mechanics in south central Austin. Reasonably priced, communicative, courteous, flexible and overall do great work - AND care about the work they do. I have a 2006 Toyota Tundra, and when your vehicle gets that old you have to be able to trust your mechanic to take care of it. Mike, Aaron and the others always have my back. Give them a try, you wont regret it.

My
Review №64

This place and the people that work there are awesome! Honesty and quality work 100%of the time! This is one of the few automotive repair shops that wont so any unnecessary work. Very reliable!

Ms
Review №65

This auto shop was referred by a stranger. He stated that he had been doing business here for years and that he trusted them.I called and explained my problem, made an appointment and got the issue examined. I was made aware of what the issue was and given an estimate.Im not sure if Ill have my car repaired, for several reasons.My observation: The staff is professional, attentive and nice.The facility is spotless.The atmosphere is lovely.Im glad I was referred to this shop.Keep up the good work and always be honest and do your best, and youll never go wrong; and youll always keep loyal customers. 👍

Me
Review №66

I love that these guys always take the time to make sure I understand everything before they do any work. They explain my options and break it all down for me so I always feel like I’m making the right decision. Been coming here for a few years and they’ve taken excellent care of me every time! I highly recommend them!

Es
Review №67

The Auto Tek Family is miles ahead of any other car repair/mechanic shop I’ve ever dealt with. I’ve been with them for many years and several cars! Whenever I’ve needed a big repair, I call around, and their price is always the best. They really are like family. Kind, caring, thoughtful, reliable, and they will always find time for your car, and for you. Thanks to Leonard, Aaron, Andrea and Michael...you are all literally lifesavers❣️

Et
Review №68

The team at Auto Tek is top notch. They’re honest and up front about what actually needs repairing, and won’t price gouge you. They always do their best to get you back on the road at a price you can afford. I don’t take my vehicles to anyone else. From customer service to repairs, you can’t beat them.

Ka
Review №69

I just moved and am sad I have to find a new mechanic! The folks at Auto Tek took wonderful care of me and my Prius during my time living in South Austin. As a young woman with little knowledge/interest in cars (a cliche, sure), the staff always treated me with respect and offered me honest service. When there were things I knew I could fix or replace myself, they gave me direction and never tried to upsell or discourage me. Ill definitely miss their kindness and expertise!

Ka
Review №70

Going to a new mechanic is my greatest fear in life, but the folks here were unbelievable! They were so friendly and kind, but they also did amazing work for a fair price, and they got it done super fast. Every aspect of their service here is praise-worthy, and Ill absolutely go back to them again!

Do
Review №71

Wonderful auto shop! Fixed my ‘99 Expedition “CK ENGINE” lite first time; reasonable price. Good follow up every 6 months!

Aa
Review №72

Auto Tek is fantastic! The staff are super friendly, they follow up on everything that they do to ensure that any work that was done was done properly and to your satisfaction. They are the most honest mechanics Ive ever met - if anything comes up, they will be upfront about it and will bend over backwards to make it right and make sure that the experience is easy on you.I would recommend them to anyone looking for peace of mind.

El
Review №73

I have taken several vehicles to Auto Tek and they have exceeded expectations every time. The concern with a new mechanic is always am I being taken advantage of. As someone who has spent time under the hood I feel their service rates are fair and they will be the first to lay out all the options on the service letting you decide what’s best and what you feel comfortable with at that time. They provide fast service, rides, and Aaron will go out of his way to follow up with you. I recommend Auto Tek every time!

Co
Review №74

My husband and I have been bringing our car here for a few years and I must say that this is the best place in Austin to take your car! These guys are trustworthy and honest...which can be hard to find with auto shops. We have sent them several of our friends and family! Thanks guys!

Mi
Review №75

Ive taken my truck to Auto Tek a few times and have been 100% satisfied each time. The best part is that I always got my truck back fast. I would recommend for anyone with a vehicle problem to take their vehicle to them and receive the ump most friendly and professional service they provide.

Ro
Review №76

I have taken my vehicles to Auto Tek several times for repairs. They are by for the best Auto Repair Service I have ever experience. They very friendly, they email you, and also call you with estimate prior to any repairs. In my experience they are hands down the best Auto Repair Service in South Austin....Take a look!

Pa
Review №77

I was referred by a very satisfied friend to Autotek. And they did not disappoint! Every communication was professional and courteous clearly letting me know information and associated costs. On my first repair the cost came in under the estimate by a few dollars and they informed me and charged the lesser amount. The second repair on my daughters older vehicle was another great experience. I recommend these folks!

Ge
Review №78

Generally I try and maintain our vehicles however once an issue was over my head I desperately needed to find a trustworthy, and great quality mechanic. Thankfully a friend recommended Auto Tek! Aaron and his team have great interpersonal skills which left me feeling as if they generally care and want to help you get back on the road as quickly and affordable as possible. They kept me updated throughout the entire process. I never once had to call or bother them for updates. Once they found the issues I was charged a fair price. I look forward to picking up our vehicle having the confidence that the job was done right.

Ve
Review №79

I feel bad for writing a negative review because the people are really nice, but I feel like I need to share some thoughts. First, I was quoted $100 for the best case scenario and was told it would only take “a little over an hour and a half” (it was one thing that needed to be fixed). I only have the one car, and I’m also a young mom with a 1 year old. I decided to go on a walk with my son and wait for my car since I was told it wasn’t going to take too long. After being out and about on a walk for two hours I come back and wait for another 30 minutes. I finally ask for an update and find out that the mechanic has been on a lunch break for 30 minutes and still has another 30 minutes. So I’m waiting for an extra hour while he eats lunch, when at this point the job should’ve already been completed. When we are 3 1/2 hours in, i’m told that the best case scenario was able to happen and we should be on our way soon. At hour 4 they finally checked me out, but they charge me $200 instead of the $100 I was quoted. When I brought it up he told me that you know this is the price for the best case scenario even though I was quoted something different. It took twice as long as I expected, they charge me twice as much as I was quoted, and I had to do all this while trying to entertain my one year old in a very non-baby proof place. I also ended up having to change his diaper on the bathroom floor since there was nowhere else for me to do that. I will say, I really wanted to have a positive experience but I just feel sick about it. I’m sorry to say, but I will probably not go here again.

Ch
Review №80

Great shop. Professional and follows up with a call a few days later

Ke
Review №81

Fast, communicative, and effective. My only wish is that I knew more about cars and could do it myself or better gauge the pricing on some services, but this place was referred to me, and Id refer it myself. Go Auto-Tek

Ju
Review №82

We discovered Autotek when neighbor after neighbor recommended them on Next Door. We have not been disappointed. We have taken two of our cars to Autotek. The thorough analysis that they do is second to none. There are pictures showing actual test results and parts needing repair. At our last visit the analysis included 3 pictures of a rodent nest on top of the transmission and the damage the critter had done. Michael, Aaron and Andreah are wonderful. We wont go any place else. If I could give 10 stars, I would.

Bo
Review №83

I am a big fan of Auto Tek. The main thing is that they do great work and are honest. Last week I brought my car in and it turned out that it needed a new transmission. They contacted the dealer on there own and organized the repair so it cost me nothing. It was under a warranty that I didnt even know about. They do the right thing for there customers.

Ro
Review №84

I couldnt have asked for better customer service.Aaron and his team did an AMAZING job fixing my car this week. They ran a diagnosis on the issue, broke down the price to fix it for me, and after it took longer than expected because Ford sent them a bad part (literally zero percent Auto Teks fault) they offered to pay for a rental for the weekend so I could have wheels.I just moved to the area and these guys will be my go-to for any auto needs in the future. Hands down the best most honest shop in Austin.

Ca
Review №85

I have been going to Auto Tek for about 9 years. I have found it difficult to find mechanics that dont talk down to me because Im a woman, or that wont take advantage of me by adding services I dont need. Ive always felt respected and well taken care of at Auto Tek. Theyve worked on two of my cars and Ive never felt ripped off, in fact I usually had my car diagnosed at the dealership, then took it to Auto Tek for a fraction of the dealership cost. I would highly recommend them to friends, and have.

Is
Review №86

This place is the one place that you will walk out from smiling and satisfied with customer service and price quotes.Aaron is on top of it and very knowledgeable and nice.The best customer service I have ever had.Ismail.

Kr
Review №87

The team at Auto Tek takes great care of all our vehicles. They always give an honest assessment of what needs to be done and when. Everything is delivered on time and perfectly done.

Pa
Review №88

Very good shop, no b.s. don’t try and upsell you things you don’t need, as a matter of fact I am 2000 miles away right now but will be traveling home to ATX and am waiting until I get back to address some issues on my truck . I do not trust anyone else.

Li
Review №89

My Jeep broke down on me and I ended up needing another engine. Aaron and the guys at Autotek did a great job. Aaron was thorough with his explanations and kept me updated throughout the entire process. Great place and its definitely a place that Id recommend to anyone. I know where Ill be going for future services here in Austin

Br
Review №90

I drove in to Austin from Chicago and I realized I had a coolant leak. I went here because of their glowing reviews on google and yelp - and I have to say - They live up to these fantastic reviews! Super friendly, they delivered my car to me early and for way less than I thought I would pay. They were straight forward, no upselling, all their pricing on labor and parts were more than fair. Cant recommend enough. They made my day!

La
Review №91

This place is great! They replaced the starter in my Acura. The customer service is excellent. Aaron was the man that had worked on my car and he was very knowledgeable and honest. I will definitely bring my car back here. My boyfriend recommended this place to me originally and said that his UT criminology professor had recommended it to the class. Said it was the most honest place to go in Austin, where you wont get ripped off in quality of service or prices charged.

La
Review №92

These guys are honest and knowledgeable. I had the best experience with them. I had no idea what was wrong with my car and believe me I would have paid anything to get it fixed. They diagnosed it and the total cost of repair was under $100. I will now make this my regular repair shop.

Ca
Review №93

Ever since the first day I walked into Auto Tek I have not forgotten the handshake I received from Aaron 5 years ago. It was soul lifting, inspiring, and firm. The customer service in this place is through the roof and even though I moved away almost three years ago I have not forgotten about Auto Tek. I only wish they would open up another location in Durango, Colorado. I highly recommend this trustworthy shop to anyone.

Da
Review №94

Been going here since 2010. Leonard, Aaron, Michael, and Andreah have gone above and beyond time after time. Their customer service is amazing, they are honest, fast, and always keep me informed with progress. They have even offered me a ride home if I’m in a jam. Quick, friendly, honest, and high quality work. Also, Aaron has the best handshake in the biz. See for yourself :)

Ch
Review №95

Everyone who works here is so honest and knowledgeable. As a woman I have never had the feeling that they were giving me the run around or that they were trying to do more than necessary. I always receive a follow-up call a few days after the service was completed to make sure that everything is still in good working order. They really treat everyone like family.

Al
Review №96

I got my alignment here recommended by the discount tires across the street. I made an appointment in advance and when I showed up the man was very professional and polite. It took a little over an hour. They have a great lounge with free coffee and TV. At check out they described everything they did and I can already feel the difference at the wheel. I highly recommend for alignments.

Ma
Review №97

When you need a mechanic that will walk you through the problem, let you know if its critical or just a nice to know thing, do great work, and follow up later to make sure its still going this is your place. Wont be taking my car elsewhere unless I absolutely have to.

Rh
Review №98

This was my first experience with this business. I decided on Auto Tek after being with my last mechanic for 25 years, who is now under new management with disappointing result. I did a lot of review reading before deciding to go with Auto Tek, the reviews were impressive. My experience today was wonderful! I had several mechanical issues that I wanted addressed and they did not disappoint. Communication was great, they explained issues in detail and they made sure they set expectations realistically. Oh, and my car drives like it is brand new again.

Ad
Review №99

I bounced around mechanics shops in Austin for awhile, and am very grateful to have found AutoTek 10+ years ago. I get attached to my vehicles and like them to last. These guys not only regularly provide great service and a more than fair price, but they help me accurate predict when and how much I’ll likely need to spend on my trucks in the future to allow me to properly budget and account for them. Won’t ever take my vehicles anywhere else as long as they’re in business.

Gr
Review №100

Always had a great experience at Auto Tek. Very knowledgeable and kind to me. Always took the time to explain any issues and work done to my car. Been taking my car there for a few years now and will continue taking it there as long as I live in Austin.

Information
28 Photos
100 Comments
4.9 Rating
  • Address:4313 Gillis St, Austin, TX 78745, United States
  • Site:https://autotekinc.net/
  • Phone:+1 512-326-3881
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations