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Continental Collision Austin
7720 N Lamar Blvd, Austin, TX 78752, United States
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Continental Collision Austin
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St
Review №1

We live in California and having been using the same body shop for 30 years. Our daughter is a student-athlete at UT Austin and she got t-boned by a City Bus. We did not want to wait until summer to get it fixed when she is home in California. We did some research, and everyone said we should use Continental Collision. We had to wait a while, because they were so backed-up from the March hail-storms. But we didnt care how long we needed to wait. Every person is thoughtful, helpful, and cares about the customer. The work they do is great. They keep you informed. They handled all of the communications and issue resolution with our insurance company. They ordered the parts in advance. The shop and facilities are safe and clean. They have a lifetime guarantee.

Ma
Review №2

Not that I’ve used body shops very often, but I would venture to say that Continental Collision is likely the best shop in Austin. They brought my Subaru back to looking like new after someone backed into the side of my car leaving a huge dent in the passenger door. Ed was my service representative and he was good about calling and giving me updates on status and expected date for completion. I highly recommend this shop and would definitely use them again.

Am
Review №3

I had extensive hail damage across entire car. A previous estimator had originally said the entire skin of my car would need to be replaced! Continental Collision gave me other options when I went to them for a second opinion. They were specific about what they were recommending be done, but totally worked with me on what my preferences and budget allowed. They were excellent at being available for follow-up calls, and they were consistent about calling me with regular updates as the work progressed. My car looks FANTASTIC. I recommend 100%!

Ta
Review №4

Wonderful service and professionalism the entire process! Christian was my service estimator and kept me informed about the repairs, even recommending the best options available to save costs. Upon receiving the car back, the repair looks flawless and completely new. I would highly recommend them for all repairs and would happily use them again.

Hu
Review №5

I had Edward as my service advisor while my car was being repaired. He was very helpful in communicating with the insurance company. He kept me up to date on the status of the repair. Very nice and professional. My car was washed and looked like new when I picked it up. I highly recommend Continental.

Mi
Review №6

Incredible customer service and the absolute best body work I’ve ever seen. The car looks brand new. You have to be patient because of supply chain issues that are beyond their control.

Ju
Review №7

They did fabulous body work and were very professional. Ed called me with regular updates and they finished the work much sooner than I expected.

Cr
Review №8

Christian, Lonnie and the team at Continental Collision are the best in the business. You can trust the work will be done correct and on time. Use them for all your paint and body work.

MP
Review №9

The body work was done really well. They could of earned 5 stars but the condition they left my car in at pickup was unacceptable. My creme colored leather was almost Black and covered in shoe prints. My radio screen had a giant sticker over it and Im still trying to get some crazy awful smell out the vehicle. I spent 2 hours cleaning it today. I would go somewhere else with higher standards and better customer service.

Je
Review №10

It’s currently august. They said do not bring your wrecked car in. We have a wait list until the end of September or beginning of October. Horrible. The only Subaru certified collision center in 50 miles. I also bought my Subaru from their dealership which made the collision center a selling point. It’s a trap. Why have a collision center if you can’t accept wrecked cars until two months later????? Insurance won’t pay for a rental car that long.

Ka
Review №11

I would never go anywhere else. These are real professionals! Extremely helpful. Excellent workmanship. They are the best!!!

Ma
Review №12

What a blessing it is to have an honest, reputable auto body shop; that does the repairs to perfection, but also got my car back to me on time, at a very fair price. Mr Robinson and the entire staff were courteous and professional and thoroughly cleaned the entire car prior to its return.I gladly and highly recommend Continental Collision to anyone.

Cy
Review №13

Scheduled estimate and work in a timely fashion. Completed job in time promised. Work was well done and within estimate. Car was tested by computer to ensure all parts were working again. Staff were professional and easy to work with. I would use them again.

ab
Review №14

These guys were amazing! Super friendly and professionally. They truly go above and beyond.

Te
Review №15

My vehicle looks great. Ed, my service agent was easy to work with and kept me well informed.

As
Review №16

Continental Collision and Daniel Herrman were perfect - exceptional communication, service and work. Couldn’t have asked for a better experience. Six stars!

Ro
Review №17

Extremely professional. I received an update call everyday. The job was done perfect. I couldn’t believe they returned my car completely detailed. That was a great surprise!!!

Mi
Review №18

I was involved in a front end collision. I was pretty nervous my car wasn’t going to be the same. My Subaru Crosstrek looks better than it did before the accident. You can’t tell at all it was in an accident. Everyone at the shop was super helpful and friendly. I highly recommend this shop for any body work you need done. Super professional and very communicative. Thank you Continental Collision.

Al
Review №19

I saw Edward Listander, Continental Collision estimator, he is a very nice man, explain to me in details and give me a good quote . He also follows through with me during the body work process . The shop.did a magnificent job and I cannot tell I have an accident with my MB. I am so glad to see the original look of my baby S again . C300 is considered a baby S of MB .

Sa
Review №20

I have used Continental Collision twice for bodywork. Each time, they were extremely professional, honest, provided information needed to plan my needs and did a BEAUTIFUL job! I highly recommend them!!

Ch
Review №21

Made an appointment that was confirmed. A few days out they call and leave a message that says they are changing my appointment day and time, I have already secured a rental and taken the day off of work for the original appointment date. Call in and get a run around before they finally explain they are really busy and actually want to ask for volunteers, not what their voicemail said. Finally get body work done and get a call that we need to bring a check to cover the work. Told them according to my insurance company, whom this shop already sent a costlier estimate too, the insurance company takes care of that but sure I can do their job for them and reach out to the insurance company they are already working with. Get a call back a few minutes later saying don’t worry, we took care of it. Get into the back hatch area and the brake light, which was not broken before I took the vehicle in, is now broken and hanging from its wires. I would not recommend this company to anyone.

Im
Review №22

Given that there were a lot of hail damage claims in the neighborhood, they took 25 days in lieu of initially estimated 7-10 days. Theres a part (window molding) that is out of stock and Im fine going back to them to get it fixed. However, the paint job on the newly replaced hood is not well done. There are multiple air bubbles in the hoods paint and the hoods hydraulics dont operate as they used to. Ill have to revisit them to point out these issues.

Jo
Review №23

They were amazing from start to finish! Friendly and professional with great communication.

El
Review №24

Very nice very honest really good work. 2nd time here and even happier every time

St
Review №25

We used Continental Collision Austin for hail damage and we received wonderful customer service where the estimators, CJ Higgins in particular, showed compassion, great customer service and communication.

Da
Review №26

Professional, proactive and reliable. Great communication and follow up. Reasonable price for an outstanding job in terms of repair which comes with a lifetime guarantee. Wonderful experience overall.

Sa
Review №27

Waiting for them to update me on my cars status. More than 2 weeks and no update on my vehicle. Also, for some reason they do not request approval for al claims at once. Rather they will work on 1 claim at one time and then attend the other. There might be some intelligence behind it which i do not understand but my car is in the bodyshop for more than 3 weeks for jobs as simple as replacing a bumper or hood.

Ro
Review №28

Had hail damage. They fixed. Great job. However, received cat back and Moyer for adjustable seat was messed up. Sub adjuster cam out. Looked at it. Was not going to make call/ have my adjuster call on Monday and it’s Wednesday no call. Ed is not very customer oriented. I guess they lost any future business

Mi
Review №29

Mitchell stiles is a hotty with beautiful eyes ❤️

Ch
Review №30

Christian was a delight to work with on my claim. He kept his composure even when State Farm became difficult to deal with, while continued professionalism at all times!! I honestly had a sentimental connection with my 2016 Jeep and he gave me his word - They would get it back to me better than before! I have faith in the services that Continental Collision provides for their clients! I would recommend their services to all of Austin! Thank you to Christian and Continental Collision You Rock!

Co
Review №31

Communicative and good quality repair! Took slightly longer than expected but worth the wait.

Ro
Review №32

I took my truck in to get hail damage repaired. The work performed was excellent and the truck looked brand new. My only complaint is that it appeared they went joy ridding in it because the driver and passenger seats were leaned back and they put 87 additional miles on the truck. That is very unprofessional and I will not take my truck there again which is a shame as they performed excellent work.Update: I received a call from the manager and he explained the situation to me. His explanation made sense so I am changing my score to 5 stars. Excellent work and customer service!

Va
Review №33

They were able to fix the hail damage to my car quickly. It looks like nothing ever happened. Thanks

Kr
Review №34

Josh was amazing and really great to me. There was a bit of a part delay with everything going on but glad everytime I called to check up on it Josh was more than happy to answer or call me back. And once it came in Josh told me he kept it at his desk to make sure they didnt lose it which really helped me relax cause I had bad experience before with other places. Also one amazing thing they did was drop off my car at my work place which was amazing and so grateful they did. JOSH NEEDS A RAISE AND IF YOU GUYS NEED ANYONE YOU NEED TO TALK TO JOSH!!!

Jo
Review №35

Before using this place, you should more than double the time they tell you and expect to pay well over the estimate. They told me it would take 18 days for hail damage, it has now been 42 days and they just told me it would take another week. They wont return my calls or the calls from the insurance company so Progressive literally had to send an agent over there to find out what was going on. They still havent returned my calls and Ive wracked up an $800 rental bill, they could care less. Find another body shop, seriously.

ja
Review №36

It was a bad time for a variety of reasons but the shop manage to the relationship with my insurance company quite well. Quality was guaranteed. Josh was amazing

Na
Review №37

Awesome service. Cars look like new.

Ka
Review №38

I had a wreck and my car was towed. After dealing with the standard insurance protocol, I decided to have my car fixed/estimated at CC. I sent the proper forms for CC to come and pick up my car to start the estimate process. A week later I call them for an update, Ed says that its on the lots and they are processing my car. 10 days later I call back to check progress and OOPS! Ed says that they just forgot. And it never got picked up from the tow yard! So I was lied to. And the adjusters there just never double checked to wonder where my car was. And how was I treated after this systemic incompetence was exposed? A weak apology from the front desk person even though I had been lied to. People need wreck claims to come through quickly so insurance can get you back in a car asap. And that was the exact opposite of what happened. Continental Auto Group will never get any of my business again.

Ro
Review №39

Very professional & friendly staff. Kept me informed as to the progress of my vehicle as every stage of the repair. We will definitely uses them again. Although I don’t plan on wrecking my car intentionally just to return. LOL!

Ca
Review №40

Hands down impeccable service. I was in a fender bender. Exchanged initial emails from this shop after finding them on google. I’m an analyst by trade but after this discussion I didn’t even shop around. Car was delivered in above and beyond condition, cleaned inside and out, and they also had the car certified by the dealer. Also if anything is still awry the repairs are guaranteed. I have a lot of mental peace using this shop that they will take good care of me.——— letter to manager of Joshua Hadamek —I am writing to let you know that even though I havent paid for a single service from your shop yet, I have received excellent customer service from Joshua. He gave me an estimate for my fender bender from over the weekend. When I called back asking for many more details he was polite and walked me through everything. When I asked for a worst case scenario price, he offered that I send him more photos of the bottom of the car, and even went above and beyond by sending me an email with his email address. I attached photos and a video. He was prompt in responding to me with more information and said the video was very helpful. He was also careful to say that it is still just an estimate; I appreciate his ability to manage expectations.Normally I would obtain several quotes from multiple service providers. But the level of customer service here is truly stellar and as a result I am likely going to move forward with your shop.

No
Review №41

I am extremely impressed with Continental Collision. The last day of 2020 I got rear ended (thanks for everything 2020), so the situation was already very frustrating and mentally exhausting. Especially dealing with all the insurance calls and rental cars and such. Throughout all of it, continental collision was immediately responsive, listened to my woes, and made me feel valued as a customer. Special shout out to Erica and Joshua, for putting in the extra effort, time, and patience it took to deal with me and the insurance companies. AND my bumper is sooooo fixed! It’s beautiful. I would HIGHLY recommend Continental Collision!

Sa
Review №42

The work was well done, but the receptionist only put on her mask to talk to us after talking on the phone for several minutes while we were waiting. That’s not how aerosol transmission works. It doesn’t care who you’re taking to. Most employees weren’t wearing a mask in the back that I could see, either. I didn’t feel very safe during a global pandemic. The tech who worked with us was nice about bringing paperwork outside, though. They just need to have their receptionists take this seriously.

Ni
Review №43

DO NOT RECONDITION YOUR RIMS HERE!!!I had my 2014 Lexus RX350 repaired here in August after getting hit by a drunk driver. They worked with her insurance company State Farm on the fix. I required a new right fender and bumper. Joshua was assigned to my case and was very friendly and helpful. Unfortunately, It took double the amount of time estimated to repair my car, with it spending roughly a month in Continentals hands. Apparently they forgot to order certain clips required to reassemble the bumper; requiring Insurance to revisit the shop to approve the inexpensive parts. Despite this small delay, they were very generous and threw in a new clear bra on the replaced parts, as well as discounting rim reconditioning on my front right wheel. I really appreciated Continental and their service until I received my car back.When I revived my car, the rim that was reconditioned was a completely different color than the other rims. It was like a light matte grey compared to the other darker reflective rims. Continental told me this wasn’t their fault since they used a vendor in Dallas for rim reconditioning. I was very disappointed with this response considering they choose use that vendor, if it’s not their fault than whose is it!? I refused to accept the vehicle and requested the rim to be redone.They claim they sent the rim back to Dallas for reconditioning. When it was returned, it was still the same shade of grey (not darker like the other ones) and just slightly shinier. I doubt they even repainted it, just putting a reflective coating on it. In addition to that, once I received my car for the second time, there was damage to my interior. The right A-pillar’s cover was hanging down and had dark finger prints on it, almost as if it were from oily fingers. I was very disappointed with this result, last time one of my family members took their Lexus here they did an outstanding job. Considering this shop works with luxury vehicles like Mercedes and they still couldn’t get it right by the second time, I was was disgruntled by their work, especially since it took double the time for the work to get done. I ended up popping the cover on the A-pillar back in, with the shop claiming that they had nothing to do with it.If you have a Japanese car (specifically Toyota or Lexus) I recommend Rising Sun Auto. Continental did a great job on color blending the new bumper and fender, how ever lacked attention to detail when using 3rd party vendors on the rim reconditioning as well as to ordering all necessary parts the first time. I had this repair done months ago, however told myself I would only write a review if I still noticed the discolored rims down the road... and I do. Every day I look at that car I spent years to pay off and am reminded of Continentals lack of attention to detail. Regardless of what company they use for their rim reconditioning, it’s still their job to make it right and take responsibility considering they are the ones who chose that rim company in the first place.

Ar
Review №44

These guys are honest, friendly and professional. Have engaged their services several times.Best in Austin for SURE.

Ja
Review №45

Continental Collision made good on follow up work to fix a seal which caused a leak that ruined a SAM module in the rear of the vehicle. Replaced SAM at no charge and fixed the leak at no charge. Lifetime warranty was honored on repairs.

er
Review №46

Continental auto group was exceptional from start to finish. From the online estimator tool to dropping off the vehicle with Dan Herman, the entire process couldn’t have been any better. The service was exceptional and the work was done in a very timely manner. Although having had hit a deer and causing some damage to the front of my vehicle, working with continental auto group made it absolutely bearable. I could not recommend a better collision repair shop then continental auto group.

Da
Review №47

Our car was the victim of a fender bender. At just a few years old we really wanted OEM parts since we are also in the planning stages of selling it. Continental was able to price match everything with Subaru and their paint job to match was fantastic. We drove all the way up from San Antonio so they specifically could work on it. They will definitely be our go to in the event our cars need any work done.

Sc
Review №48

Excellent communication and efficient shop! Appreciate the professionalism and how detailed the interior was when everything was finished up.Thank you!

Ke
Review №49

Excellent folks, took great care of me and my car. Thank y’all so much!

Em
Review №50

Christian Gaytan is the best, highly recommend him!

Ga
Review №51

A very professional center that goes above and beyond, which is rare these days! I am very pleased with their communication and extraordinary customer service. The car was delivered on time and in a beautifully detailed condition.

Sa
Review №52

We used this businesses after we were rear-ended. At every step along the way, we found the staff took the time to communicate with us when there were changes and respond quickly to inquiries. We felt well cared for and were pleased with the work done on the vehicle.

Ca
Review №53

Christian was in charge of my cars repair work, & he was excellent in every way. He understood my concerns, & he handled them professionally. He kept me informed about the jobs progress, & the repairs were finished early. My experience was 100% positive, & if I need collision repair again in the future, I will definitely want to work with Christian. He was very courteous & a true pleasure to work with on my car. A+ experience!

Da
Review №54

Daniel was very professional and helpful, and responsive. They fixed my car in 3 weeks, despite the massive shortages due to Covid, and the flood of car collisions due to the Winter Storm. They really worked hard to get the job done. They live up to the high reviews online.

Li
Review №55

My car, while looking great on outside, had significant issues on the mechanical side, that were not addressed, and it had been a challenging it seems for Continental to get back with me. In the one conversation, it was suggested that I had been responsible for the issues since I had driven it off their lot after they supposedly fixed it. When I had paid they, was told their work was guaranteed for life. Very sad when the car runs worse after time in the shop.

Ch
Review №56

Quality work, went above and beyond to be helpful!

DJ
Review №57

Great service Erika at the front desk was very helpful. Anytime you get into a collision I would recommend these guys. If I could give 6 stars I would.

An
Review №58

Great service, communication. Very impressed with Ed

Ca
Review №59

Ultra-professional and kept me in the loop. My brand new car got crushed by an idiot running a stop sign, and this shop put my mind at ease every step of the way, including by guaranteeing all repairs for the life of my vehicle. Drives and runs like new, and beautifully detailed with smiles. Thanks, Continental! 👍

Je
Review №60

The Professionals and the servicess experienced at Continental Collision were excellent. Ed Listander went above and beyond to help coordinate the repairs, the glass replacement, and the rental vehicle. Truly a great repair on my vehicle. I would highly recommend them do anyone in the future.

Ni
Review №61

Extremely professional and took great care of my car. Body work was completed in a timely manner as well.

Tr
Review №62

Continental kicked my car out under the timeframe they had suggested and detailed it inside and out. I was so impressed with their level of service and professionalism.

An
Review №63

I worked with an insurance adjuster to complete repairs. They referred this place. I was without my vehicle for a reasonable amount of time and when I was dropped off to pick it up I was in disbelief when I saw my car. It was sitting in the parking lot waxed and cleaned. The damage was in the rear bumper but they took time to deliver a perfect car. I will say once on the road my brakes needed adjustments that should have been completed after the reassemble of the vehicle. It was kind of scary when I needed to use my brakes the first time.

St
Review №64

These guys are referred from the benz dealer and do a TERRIBLE job. Dont even know how to match the physical car key with the glove compartment key! For a place that hooks my insurance $2600 just for a smashed window and broken glove compartment, I would expect a decent job.They refused to fix the key. And did not even clean half broken glass on my seats!Could not even match the black paint on my door trim, when they charged me for a new part but just painted it instead.They hire young girls to sell to you and dont let you talk directly to a mechanic to address the problem.

Ja
Review №65

These guys do a great job! The customer service was beyond amazing! Lonnie and his team took care of me and kept me updated every step of the way. My car looks pristine! 10/10 Would and will recommend to others.

Re
Review №66

Wonderful customer service. Ed was awesome and kept in the loop while the body work was completed. Just picked up my car and it looks amazing! You cant tell that it was ever damaged. I would definitely recommend Continental to anyone and everyone who needs high quality body work done. You wont be sorry!

Ry
Review №67

These guys are great great personal service. Fair prices and done early cant say enough good things about him Ive been a client of theirs For more than 5 years and had 3 different experiences with them taking care of a major accident, a full re paint stripping the entire car down to the metal and then some minor work the last time I have been so impressed with them each and every time period give them a call he wont regret it

Kc
Review №68

This might be a little different review because I didnt actually end up needing body work done. We found huge streak of something on the side of a 2 week old vehicle. Couldnt tell if it was paint from another car or if something had scraped through our paint down to the primer, but I couldnt rub/wash it of by hand. I sent pictures to Continental Collision through their web form, and was contacted and told to bring the car in. They would try to buff the panel out as a courtesy, and write an estimate if it did need paint work.Turns out that 95% of this damage was something deposited on the car that they buffed out, then they quickly sanded out a small abrasion in the clear coat and polished it all up. Back to good as new. I really appreciated the professionalism and courtesy. Great way to earn future business.

da
Review №69

Excellent service, communication, quality, and professionalism start to finish.

Sa
Review №70

Very welcoming and great staff. Thanks for everything and for fixing my car. They did a good job taking care of everything from A to Z. Thanks for the opportunity.

an
Review №71

I got hit in the back of my vehicle and took it to continental collision and they wear excellent they helped with everything and my car look as I had gotten it from the dealership new so happy with there service

Sy
Review №72

Ed was great! After damaging my front bumper my GLE looks brand new again. Great customer service.

Ch
Review №73

I had this company respray my front bumper in my hood, the work was performed quickly and on time, color match was great, and that even buffed and cleaned up the car before I picked it up. They are excellent at what they do.

Sc
Review №74

Fabulous job. My car looks great. They called me weekly to give me updates on the work process. I highly recommend Continental Collision!!

Co
Review №75

I dropped off my Benz on Wednesday and it was done by Friday. They did such an amazing job and the staff was very professional and dedicated, willing to guide me through the process. They also detailed my car and washed it everything was done just right with no issues. I loved it here I would recommend this place they do not waste your time.

Do
Review №76

CJ was the most professional auto repair guy I’ve ever dealt with. From now on I will only being our vehicles to Continental. I was kept apprised of where things were in the process. Definitely a notch above the rest.

Ja
Review №77

Excellent professional and courteous service. The Continental team’s work is hands down the best in collision repair. My vehicle looks like it just came from the dealer.

Da
Review №78

Had a zero hassle experience with Continental on my recent visit. Service was very courteous and straightforward, and there was no time wasted. The work done was top quality and am pleased with the results and the price. Also nice was that they were able to squeeze me in the same week and have my car done the same day I dropped it off. I had some minor dent repairs done, but they still treated me like a customer paying 3x as much. This isnt a shop thats going to go and tack on unnecessary work just to make you pay them more. Ill definitely consider them next time I should have issues with my vehicle.

Ge
Review №79

Repairs were done ahead of schedule, communication was great and their coordination with rental car services is excellent. I certainly hope I won’t be needing the services of a body shop again soon but If I do I would 100% use Continental again.

Pe
Review №80

We were a returning customer. Unknown to us, the vendor and our insurance company have some communication challenges that extended the process by a week plus. QA isnt their strong suit. Two visits, and three attempts later the business transaction is complete. On a positive note, the car looks nice and there is a life time warranty as long as we own the car. They buffed out the head lights as a courtesy due to the inconveniences experienced. Challenges: Communication and business management of their relationship with the insurance company and attention to detail and QA prior to presenting the final product to the customer. Positives: Very nice staff and adjuster.

Sa
Review №81

I have used continental collision several times with a few different cars. They always do a great job as they did this time. In fact, they even did a touch up of the bumper that nationwide would not add to this situation. I Also feel very taken care of and have a warm feeling in a not so pleasant situation as a wrecked auto.

MK
Review №82

CJ was great to work with this is our first time doing business with Continental Collision and very pleased with the work done at pick up.

Je
Review №83

I’ve brought my car here twice and I’ve been pleased both times. They communicate well and deliver the vehicle cleaned and fixed on time. Not sure what else I could ask for.

Jo
Review №84

Dan and the crew did an amazing job on my C300. They offered amazing customer service in terms of quality, time, and understanding.If you want your vehicle to be handled with care and done right, this is your place to go.

Sa
Review №85

My car was well repaired and fully cleaned when I retrieved it! Continental Collision got a dent out of my side panel and even redid the pinstriping detail that was damaged on the car before I bought it. They worked completely with my insurance, but were transparent about what was happening with my car through the entire process. The repairs did take longer than anticipated and there were some moths in the car when I got it back, but overall, Im very pleased and would return to CC in the future.

Ca
Review №86

CJ was professional and informative, work was done so fast... cut short enjoying my rental car, they handled all my insurance. Highly recommend.

Li
Review №87

I was so impressed with the quality of the service. Everything they were supposed to do was done, and they went above and beyond. Then, the personnel went out of their way to assist me during these difficult times with the virus. I couldn’t have been more pleased and I HIGHLY recommend this business!

La
Review №88

This was the smoothest experience Ive ever had. Professional convenient facilityUltimately its the people that make a business and Ed L was patient professional and kept in touch with us throughout the whole repair. Hes a keeper!!! Ty we will only refer to u !

S
Review №89

Professionals for sure. Josh was great to work with and I’m extremely satisfied with the repairs to my truck.

Jo
Review №90

I wanted to point out Christina’s help in particular. Christina was extremely helpful and pointed me in the right direction with how to handle my wreck/insurance situation. Her advice was very valuable in dealing with my insurance company.

Sh
Review №91

Professional and helpful. Got me a ride back home after dropping my car off.

Ir
Review №92

Good service, great people

Da
Review №93

TLDR: Highly recommend Continental Collision!!! Continental Collision is amazing and trustworthy! You can count on them to give you the best customer service and care!I worked with Christian Gaytan and Dan. Christian gave me an estimate of the damage. He was very friendly and thorough. He explained everything very clearly for me and answered all my questions. Then Dan managed the progress of my car care and was very communicative. I got phone calls and text messages letting me know the status of my car. He was very friendly and helpful through the whole process as well. My family has always gone to Continental Collision. They are very honest and trustworthy. They go above and beyond to make sure your car is fixed with care. They also go the extra mile and make sure your car is cleaned and sparkling when you pick it up. Thank you Continental Collision!

Je
Review №94

This is my third round with these guys in 2 years. Just got my car back. It looks fantastic!From the front desk to the adjusters to the quality of the work I am beyond satisfied. They always return the car professionally clean. The time of the process is always as promised. They are very accommodating with rental car and mediation with insurance with cost of repairs. I would not have my car repaired at any other shop. Christin at the front desk and Edward are always very professional and friendly.

Fr
Review №95

Ive taken Benzes here for 20+ years. They are perfectionists. Ed keeps his customers informed throughout the job.

Ch
Review №96

Amazing people that do amazing work! Got me in and out for a quick ding repair, and it was very reasonably priced! I highly recommend.

Se
Review №97

I had a great experience with everyone I encountered at Continental Collision. Christina at front desk took my information. Lonnie H updated me on progress of my van repair. Paul P was one of the techs that worked on my van. The body work was repaired in timely manner and looked great! Highly recommended!

Fr
Review №98

Friendly and polite staff. Christian, my service advisor, was excellent. My car looks brand new. Office staff is courteous and very helpful. I highly recommend this business.

St
Review №99

I brought my Outback in to repair some body damage from a hit and run. Ed was extremely courteous and professional. He gave me an estimated repair timeline and told me he would call me if that changed. As promised, he called me to let me know that it was determined that one door would have to be replaced, not repaired. He told me that the damage may have compromised the safety features in the door. He told me that the part was ordered and gave me a revised completion estimate. In addition to the work covered by the insurance claim, Ed also fixed a little boo-boo on my front bumper, no charge. My car was done on time and it looks great! I am extremely happy with the work and service provided by Continental Collision. Remember, when getting body work done, its not just about how it looks, in many cases, your safety depends on the quality of the repair as well. I highly recommend Continental Collision!

Sa
Review №100

They kept me posted every step of the way. The repair took a little longer than expected, but they were very good about communicating and did a fantastic job.

Information
54 Photos
100 Comments
4.5 Rating
  • Address:7720 N Lamar Blvd, Austin, TX 78752, United States
  • Site:http://continentalcollision.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_link
  • Phone:+1 512-381-1101
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Towing service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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