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ProTech Body Shop
817 Wagon Trail, Austin, TX 78758, United States
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ProTech Body Shop
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Al
Review №1

I would recommend this place to everyone! The staff is very professional, friendly, funny, & caring. As you can tell my car was in an accident & you can’t even tell. They took the time to polish, wash, & vacuum my car as well. This company is very reasonable and is very great on time management! YOU WILL NOT GO WRONG WITH THEM! :)

Ma
Review №2

Absolutely incredible service from Nour and the folks at Protech. I was quoted about $700 for the work I needed done by my insurance, and they did it for $300. Awesome team that wont overcharge and works with care. Ill be taking my car back if I ever need bodywork done again.

Au
Review №3

I was recommended by a friend of mine who has been there twice before. My car is very important to me and I take great care of it. I had hail damage to my BMW and this body shop took great care of my car and made it look like new again and a guarantee as well. The staff are all helpful and make you feel at ease even in your most stressful time. Thank you to the entire Protech team!

jp
Review №4

I got ProTech recommended to me by my insurance company after a fender bender, and they really gave my car the works. The woman who I was in contact with was really nice and called with updates on the car. When I got my car back it looked brand new and even got some parts replaced. I 100% recommend ProTech if you want a great team with wonderful customer service!

Ma
Review №5

Very impressed with the work and communication of Pro tech. My car looks better than before my wreck, they even cleaned the inside of my car for me which I so appreciated! Anytime I wanted an update on my car the staff was helpful and kind. I 100% recommend this place!

Vi
Review №6

I’m absolutely satisfied with the work and communication of Pro tech. My car looks nice. Anytime I wanted an update on my car the staff was helpful and kind. I 100% recommend this place!

Me
Review №7

Best bodyshop Ive ever used. All repairs were done in a timely manner as promised and the quality of their work is top notch. Staff is very friendly and professional. I highly recommend them.

Mi
Review №8

So impressed with ProTech customer focus from start to finish. My truck was damaged due to hit and run and ProTech was recommended as repair facility by my insurance company.They were efficient, friendly, communicated in a timely manner and made sure job was completed right. They put the customer first and it is reflected in every interaction. Could not be more pleased to have my truck back and a positive experience with repairs. Well done!

Ma
Review №9

The service at this shop was unparalleled! Everyone was very friendly and efficient got in and out in great time and the work looks fantastic!

Ja
Review №10

Marwan and his team take care of the customer. Hands down the best in town in my opinion. The work output as well is top notch. They took care of a botched job from another place and made things right again. I have nothing but great things to say about these guys.

Pr
Review №11

Family run body shop, who not only do fantastic and honest work but are very nice and kind too!Highly recommend. 🙂

Su
Review №12

I have Lexus ES 330. It had driver side body damaged next to engine. I live my car and I have been waiting and searching for a good body shop. After long review process of 3 months, I finally decided to give my car to fix to ProTech Body Shop. They are very professional. They took time to understand the work and noted al the issues that I wanted to fix. They are very honest. I had a fear that they will ask a lot money. They actually did not ask. They explained how they are going to fix it. The technician itemized each parts and shared with me up front. I like the clarity. When I went to pickup the car, It seems it looks more newer look than I bought the car originally. Workmanship is flawless as if there is no damage. My wife wanted for discount. They have given us $100 discount. I trust their work and honest. I will take my car to them. Thank you!

Ca
Review №13

The service at this shop is top notch. Communication is honest, and ALL of the staff is exceptional. It almost felt like family each time I went in. The body work done to my truck was flawless, and as a woman I never once felt like they were trying to push me around or up charge me. 100% recommend this place.

Me
Review №14

These WOMEN who run this shop are a head above the rest. They were accommodating, professional, and quite frankly a breath of fresh air in a market heavily dominated by men. They are a family, and the love comes through in everything they do. If you have a choice USE PRO TECH.

Ma
Review №15

Marwan and his team at ProTech repainted the front bumper on my MX-5 and I was blown away! After 60k+ miles and many long trips, the white bumper had been peppered with rock chips (those are all chips, not bugs in that photo) and somehow he was able to match the pearlescent color perfectly.It feels like I have a new car all over again!!!Oh and his price was amazing too. Talk to Nour or Marwan and they will treat you right!

Je
Review №16

Sure Marwan takes extra time on the nicer cars but he treated my Camry perfectly. I didn’t expect the job to look perfect. It looks brand new again! Thanks for the great work!

Ch
Review №17

They were super friendly and did an amazing job with my car! More than what we initially agreed on. I hit a deer and the right side of the signal light and fender were damaged. Without insurance cover, I can only afford fixing parts of my car. Besides fixing what we agreed on, they also painted and cleaned my car inside out. They were excellent! Highly recommended. (As you can see the huge differences on the right and left side of my car)

Av
Review №18

Scummy business practices, leaves notes on random peoples cars with no hail damage to try to trick them into receiving services they dont need. Do not patronize this shop and encourage this kind of predatory behavior.

H
Review №19

Higley recommend this place on time and the customer service very helpful and welcoming.Thank you so Noor Ill tell my friend about PRO Tech!!!!

Gr
Review №20

Great family run business. Ive gone back for different bumps and bruises on misc cars many times. Its the only shop Ive ever found that meets my standards 1rst try every time. They ok know what they are doing, even on tough pearl paints.

Kr
Review №21

Great, easy to work with, did an excellent job on my truck! Paid very close attention to detail, and did an excellent job!

Al
Review №22

Ahhh what can I say about ProTech Body Shop? They seriously provide the best honest service any body shop can offer you. Marwan and his family are a complete pleasure to work with. Knowledgeable in all aspects of mechanical engineering and bodywork. Let me tell you, this owner Marwan saved my baby. I had a somewhat minor accident with my 11 Benz C300 sport where my insurance company absolutely refused to repair it. Dealing with my insurance company took 45 days to get the car back in my possession as a total loss when in fact it was not a total loss at all. I ended up settling the claim as a total loss just to get my call back. A nightmare of an experience working with my insurance company to get my car back in my possession. Once I got it back, everything started flowing smoothly. I am super grateful to have found ProTech Body Shop and Marwan in particular. He saved my car. I had my car towed to his body shop and got it back within 2 weeks. He replaced my damaged front suspension, did all the work he needed to do to fix the frame of my car, fixed my front bumper back to new condition, fixed my rear bumper by taking all the scratches out. fixed all the little dents I had on there for years, performed alignment and balancing and took initiative to clean the interior carpets. Brought my car back to looking and driving like the first day I purchased it nearly 10 years ago. I could not be more thankful and grateful right now. I love this car and I can’t believe my insurance company was trying soooo hard to get me to give it up. My thank you go out to you and your family Marwan. I would never take my car to any other body shop.  I’ll see you soon for some upgrades I have in mind. :)

Or
Review №23

Protech has taken car my cars on a few occasions now, it’s never a good scenario when you have to call a body shop but Protech really takes care of their customer from start to finish.I’ve taken my cars to Protech for anything from custom work to simple fixes all the way to bullet hole removals!! Pricing is fair and the work is the best around. The nice ladies at the front, call and give insightful updates and realistic timelines. Every time my car comes back to me looking flawless, well maintained, clean, and the owner himself always comes out to ensure I am a happy customer.There are many body shops in Austin but Protech is definitely where you should put your car and money. Peace of mind is priceless.

Ri
Review №24

Marwan runs the best body shop in town. He fixed my daughters jeep after it was hit hard and you would never know it was in an accident. He put a body kit on my Porsche and even painted a guitar for me :)

Hu
Review №25

These guys are really fantastic, cant recommend highly enough! Really nice folks who take pride in doing excellent work. They take the time to walk you through the process, answer questions and keep you informed. The car came out looking better than I could have expected. They really pay attention to the details - true craftsmanship. And super pleasant to deal with. Strong thumbs up for ProTech Auto Body!

La
Review №26

Wonderful team with great service! They set realistic expectations on how long it would take, but kept me posted on the progress throughout, and ended up finishing sooner than originally estimated. Their work was very detail oriented and they really put their personal guarantee behind their word, even making minor tweaks days later to make sure everything was 100%.(As of Sept 20) Didnt wear masks when interacting with customers which was a bummer but they had hand sanitizer out and were very respectful overall.

Ju
Review №27

Dont take your car here to get painted. Had my Porsches front end repainted. The color wasnt right and very obvious that it didnt matched. Owner was a jerk and didnt want to make it right. His family is very sweet and nice but he is NOT!

Vi
Review №28

I reached out to Protech for a custom job on my BMW 4 series. I wanted to install a body kit and a few other aesthetic parts. Marwan assured me he can do it and was genuinely interested in working on the car. Not many bodyshops in Austin are skilled to takeover the custom jobs as Protech. They even helped to get the parts from my home and deliver it to the shop. Marwan and his team were very prompt in giving me feedback and updates on the installation of parts. He himself gave utmost care to my car and he is very proficient with working on BMWs. Protech did a great a job in paint matching the bodykit to my car and could not be happier how my car turned out to be. I will always go here for my future car needs. I highly recommend Protech body shop if you need any repairs or custom job in Austin area. Great service and great people!

Bo
Review №29

To sum it up, they are awesome. I hope If I am ever in need of a body shop again Ill be calling them. Not only great work ethic, they are just wonderful folks

Se
Review №30

Amazing service and even better workmanship. Someone backed up into my car and damaged the bumper and lights. I took my car here and they got on it right away and even dealt with the insurance company for me. I really appreciate the work and constant communication I got here. Will only take my car here for body work from now on

Jo
Review №31

After being rear-ended by an uninsured, drunk driver last month, ProTech was suggested to me by insurance company and I am extremely happy I went with them. Marwan, the owner, and everyone there took excellent care of me and my car. They even went above and beyond expectations by offering to touch up some spots that were unrelated to the accident for free. After getting the keys back, I can honestly report the car looks better than it did before the accident. I will definitely be taking it back to them if anything else ever happens to it again.

pa
Review №32

First time good place to get you car fix

Er
Review №33

Was recently there for a fender bender that happened to me and the before and after work they performed was amazing. The paint matched perfectly and overall their service was amazing!

Je
Review №34

Very professional and excellent work with warranty. I got rear ended and insurance did not pay enough to cover the damages. Marwan worked with me and got my car looking like new again.I would recommend this shop to anyone.

Be
Review №35

Highly recommend this body shop they work with all insurances. Second time going to them, dropped off Tuesday and got my car back Friday. Front 2015 chevy impala bumper replaced with paint. They do a great job.

Ki
Review №36

I will absolutely be taking my car here if I ever have to get work done (even though I live in Dallas). My brand new car got marred when some jerk swiped the front drivers side fender in a parking lot, leaving deep scratches and a major dent. They fixed my car right up, making it look brand new again. Seriously, these guys are AWESOME!!

Ch
Review №37

Admittedly I was skeptical of the 5 star reviews. I was referred here by Geico. Cmon, its a body shop, this must be a scam, or Geico must have some deal and have rigged the system. So I did my research and shopped around. I checked out some big players like Continental, Maund, etc and some smaller shops too. Since the insurance claim was with Geico and my initial experience at Protech was so good, I figured Id give them a try. Seriously, the experience couldnt have been more pleasant. Not to mention that the Geico adjuster, Mr C. Wong, was there on site too. It made things very pleasant. Id just bought my car 2 weeks prior to the incident and really wanted the car in as-new condition. The folks there were polite, kind and Id definitely go back. My father ran a body shop so I know a few things. Im also a car guy, so there was some great banter on vehicles, but honestly, Id refer them to folks who have little knowledge in the car space. Great job and thanks for taking care of my 16 Golf R bumper. I dont have pics of the finished job, but looks good as new

An
Review №38

Had a lot of major repairs after someone sideswiped my new car. They got it fixed. Couldnt tell it was ever damaged. Good customer service, quality work, and reasonable rates. Would use them again.

Ma
Review №39

Excellent work. Good communication.

Ne
Review №40

Took my Miata there, the owner himself took care of it, answered all my questions, and the end result was flawless. I was super nervous because my NC is my baby, and the color is very specific and not common, but it came out perfect. Also the way they work with insurance and the rental company was smooth and easy, and everyone was friendly.

Sa
Review №41

Best body shop I have ever been to. I’m from out of state and this place handled everything so quickly, professionally, and kindly. I highly recommend them! They got the correct parts, with the right paint job, car looks brand new! So trilled.

Lu
Review №42

Blown away by their project cars ask Marwan (sorry if I spelled it incorrectly) to show you the silver Mercedes a true work of art.

je
Review №43

Took my car to this place after it was hit in my apartments parking garage. I was devastated. I just wanted my baby to be back the way she was. The staff at Protech or were so nice and helpful; they assured me that my vehicle was in good hands. After about a week of work and prompt updates throughout she was finished and looked perfect! Thank you all so much!

Le
Review №44

Came here after getting backed into. The staff was super friendly - even remembered me when I came to pick up my car. My car looks perfect and the whole process was seamless. If I ever need body work again - I will be coming here!

Gi
Review №45

This shop is amazing. From the mechanics to the individuals behind the counter.Angle went above and beyond to even speak with the insurance company to straighten out an issue with payment and was able to get everything fixed and the payment issued to the shop. Thats superior customer service at its finest. My wife was having a terrible day and she sat down and was genuine with her and actually cared and related to her. She didnt have to do any of that but took the time out comfort her. Shes an example of professionalism at its best. They actually do care not only about your vehicle but about you as a person.As for the work done, A+++. The paint is flawless and they was and waxed it buffing it out perfectly. For the amount of damage, the car was done in a timely manner. Ive had work done at Caliber Collision and the hard work doesnt compare to Protech. The work is warrantied and garunteed which is also great.Angle, thank you for everything and thank you for restoring my faith is auto body shops and going above and beyond to ensure were satisfied.

Ki
Review №46

Amazing customer service and unbelievably impeccable work. My repairs took a few extra days but they kept in contact about any changes/updates on timing. Cant say enough great things about these guys. Worth every single (reasonably priced) penny and I couldnt believe I was looking at my car when I went to pick it up. Thanks for making my car look as good as new!

R.
Review №47

Some of the coolest, most customer-oriented people Ive ever had the pleasure to be aided by. My car -- post hit-and-run -- looks better than it has in years; I highly, highly recommend them. The owner/owners are extraordinarily kind men.

Ma
Review №48

Marwan and team did an amazing job with my car. They treated me like family the moment I came in. They were incredibly thorough detailing the damage (our Audi got backed into), keeping us informed as it got fixed, and even helped get us an rental. They finished early and the car looks better that it did before! Very honest Id recommend ProTech to anyone who needs body work.

Ch
Review №49

Zee and team did an amazing job fixing my busted bumper. It literally looks brand new and their paint job is impeccable. Beyond that they are courteous, fast and very communicative. Thanks again!!

Ki
Review №50

They have awesome customer service and they did a excellent job. I turned my car in January 24th 2017and they told me it wold take 3 weeks no more then 3 weeks! It was ready exactly in 3 weeks! They Also cleaned my car inside and out! It look like they detailed my car! I HIGHLY RECOMMEND Going here! Awesome Job! Guys

Sr
Review №51

I took my car to protech as I got into accident on my way to Houston and my turn around time had to be very fast as I am from out of town . They did a professional job and gave me my car back in 24hrs which was very helpful. I highly recommend Protech to anybody who needs service to their car.

Je
Review №52

Most of the reviews on here must be fake the Actual owner dropped the wrong oil in the car!!!!! Keep in mind this is a body shop nothing to do with mechanic work there was no reason for anyone to put oil in that car!! Owner was very disrespectful. Apparently, they don’t know the difference between a Diesel engine and a gas engine!!! They are only good when you want half done job

Ch
Review №53

I have used 2 other body shops in the past and this had been my best experience yet.My truck was burglarized and I had a Friday appointment with protech. I was certain I would be without a vehicle for a week. The owner told me he was going to do his best to find the parts and have my truck ready by 5 and I’d be back in it the same day.When I got a call from angel at noon saying my truck was ready I was thrilled. They delivered on their word and even fully detailed my truck.

Di
Review №54

I recommend ProTech. Very good people and very good service. Owner of the store is an expertise in the auto repair. Staff is Very friendly and helpful.

Ja
Review №55

Brought my car in after an accident and ProTech Body Shop did an excellent job on the repair. Car looks brand new, its only been 2 days but I do not expect any problems. I would definitely go back if I (unfortunately) needed to.

Mi
Review №56

There isnt a better Team in all of Austin that you could in trust with your vehicle. The owner Marwan and ALL of his staff are honest and professional and clearly take great pride in their work. Truly thankful for all they do.

Be
Review №57

I was having trouble seeing at night, so I called about getting my headlights aimed. A quick Google search showed me that this adjustment was something that could be done at home by a novice; but not having a dark enough, level place to do it, I decided to take my car to a professional. The mechanic and staff were great. They adjusted the headlights, showed me their new heights, took the time to answer my questions, told me to give the adjustment a try and come back if I was unhappy (maybe try some LED bulbs). When I asked, “How much?” The boss said no charge and sent me on my way. I will definitely come back when I have a bigger job for them.

Ad
Review №58

Very helpful and professional very good customer service . Angel thank you for making my day Brighter 😊😊😊 I would definitely recommend this body shop to anyone good work & reliable and responsible.1# body shop in Austin Tx .

Et
Review №59

Had to get a dent in my back bumper repaired. The bumper was replaced flawlessly and they cleaned my car thoroughly. The owner ended up fixing a small issue with my front bumper at no additional charge. Friendly and helpful people who made sure I was taken care of.

Br
Review №60

FANTASTIC EXPERIENCE! ENTERPRISE RENTAL IS ON SITE, MY CAR WAS REPAIRED WITHIN 3 DAYS, AND THEY DETAILED THE EXTERIOR & INTERIOR! HIGHLY RECOMMENDED.

Le
Review №61

Customer Service was great. It feels good to deal with a Car Shop thats understandable during this stressful time after having a wreck.

Bo
Review №62

Cars are my passion, and recently I was able to purchase one of my dream cars. Unfortunately less then 2 weeks later, my car was sideswiped by a careless old man. I asked some of my car enthusiast friends for recommendations and they highly recommend ProTech. Walking into the office at ProTech it was obvious the place was ran by car enthusiasts, from the turbocharger lamp sitting on the table in the waiting room, to the countless framed magazine features on the walls. After speaking with Marwan, the owner, I learned he built all the show cars in those magazines. Marwan and his team went above and beyond to get my car looking perfect, and they treated me and my car like family. If you care about your car you should absolutely take it to ProTech!

Di
Review №63

Great customer service. Insurance only covered 3 days for the car rental because of the estimation the insurance company made to fix my back bumper. The work took 5 days and I was supposed to pay 2 days out of pocket for the car rental. However, ProTech took responsability for the delay and they decided to pay for the 2 extra days. They are the best! No one does that. They really care about customer service and you walking out of there happy. They are great people they mean so well. Highly recommended. I wouldnt go anywhere else.

jo
Review №64

Marwan and team went above and beyond getting my 2017 honda civic hatchback indistinguishable from new condition. Angel and another young lady whose name I can’t recall, were great at communicating the repair progress. I’m glad Protech was highly recommended by friends and family. Will be back for any other work.

Vi
Review №65

Highly recommened place! Staff is awesome, and friendly. The owner is very nice. My car had a very nice outcome. Seriously go to this place, you wont regret it! 👍🏻

Pe
Review №66

The plastic covers underneath my car fell off while leaving the nearby. One plastic piece was dragging on the ground. It was late too. I went to this place nearby and asked the owner to help me. He not only did after hours, but didnt take a penny. What an awesome owner!

Ca
Review №67

The Proshop team did a fantastic job fixing the side panel on my Truck. It looks great! The team was very pleasant and easy to communicate with throughout the repair. Additionally, they work with Geico making the whole process that much easier. If I have any other work I need done in the future, I will be back!

Ju
Review №68

I found this place through the Geico Xpress program and felt confident about bringing my car in given the strong rating across Google and Yelp.I am extremely glad I made this decision! The team was so friendly, professional, communicative, and FAST! I had damage to my front bumper, grill, hood, and front left headlight. I was told it would likely be 6-10 days, but they finished it in 3 business days.The pick up and drop off process for my rental was incredible easy.If you have a GEICO claim and need a place in North Austin to bring you car, I cant recommend ProTech highly enough. If Im ever in need of help with a claim again, I will be coming here without a doubt.

Be
Review №69

I was hearing a rubbing sound from my car. ProTech explained that the issue was due to a new tire on one side, and didn’t require any service.They treated me honestly, gave a thorough explanation, and didn’t charge me anything.I’ll be sure to come back in the future!

Ar
Review №70

Better experience than I could have ever hoped for. Take your car here you wont regret it. Exceptional customer service, friendly staff, and they do GREAT work!

W
Review №71

I had my Infiniti repaired a little over 2 years ago at this shop, partly because they are affiliated with Geico. My car was rear ended and I had the car repaired at cost of nearly 10,000 dollars. I was expecting nothing but the best experience. Well, if not for a recent minor bumper accident, I wouldnt know that theyve done a shoddy paint work. My car was bumped a little bit from the behind, which shouldnt cause any noticeable damage at all. Nevertheless, days later, I noticed that paint on my bumper started to crack and peel off. I ended having it repaired again. This reminded me my unpleasant experience with them in the first place. The work was late; it took about 6 weeks to get the job done, 2 to 3 weeks longer than their estimate. There were also a few uncomfortable conversations about the repair issues. I would not go back to this shop.

Hi
Review №72

I took my car here after I had an accident. They gave me an estimated time that my car would be done. Marwain, the owner, let me know that my car would be returned to me brand new and better than it looked before. When I dropped it off, they were very helpful and not only that, their customer service was amazing. I was answered all my questions with very informed answers. They even gave me weekly calls to let me know the progress of my car. Once they were finished they gave me a call and even worked around my schedule. When I got to the shop the process was very simple, and there wasnt any complications. And my car really looked better than ever. I even asked if they gave other services that way I would be able to come back. I highly recommend this place if there is anyone who is iffy about other places.

Am
Review №73

These guys are great. I have used them twice now on an 09 Silverado 2500 and an 11 Hyundai Sonata. We have used them for both insurance work and personal. They are fast and do great work. I trust them to tell me exactly what I need, and they even helped walk me through the insurance process. I wont take my vehicles anywhere else.

Vi
Review №74

I had an issue with the headlight on my truck and a small patch of scratch on the bumper. A friend suggested Protech and I went by.Marwan, the owner was very helpful, friendly and knowledgeable. He knows what he is doing and got the work done in the time he promised.The work was also impeccable and was one of the most reasonable price I could find anywhere. I would definitely recommend and would go back to him if I needed to (hopefully I dont have to).

Ka
Review №75

I was thinking theyd just fix the bumper and the headlight on my old Toyota Avalon, but they redid the pinstripe and cleaned the inside of the car, too! Friendly people, awesome service. I love that car to death, and seeing it look so shiny and repaired almost brought me to tears. Im now a lifelong fan of ProTech Body Shop!

Ja
Review №76

Very friendly and welcoming staff. They did a wonderful job on my vehicle! Thanks ProTech Body Shop!

As
Review №77

Marwan and his wife are the best!! I had my entire bumper replaced and back to me brand new within a week, and Ive never dealt with a body shop company with better customer service. Their partnership with Geico is super convenient as well. No slimy or ripper-off vibes on this end. Just kind, genuine, helpful Protect employees. Loved my experience!

Sh
Review №78

Got some work done on my truck here....Angel and Nora were very professional, helpful and consistent with the whole process. I definitely recommend anyone to patronize their business

Mi
Review №79

I drive a Toyota Sienna. I have three small girls that know how to make a mess. With that in mind, not only did ProTech repair my van quickly, they also detailed it in and out. Hands down best service in the ATX area.

Ke
Review №80

Took my Audi here last year to get fixed after a car accident, did a good job on the body but lost my passenger floor mat. Said they were going to replace it and that never happened. Then on top of that they put the wrong coolant in my car that could have allowed my engine to overheat, definitely would not recommend them to anyone after the issues they have caused and never bothered to rectify even though they said they would.

Vi
Review №81

I had an exceptional experience with ProTech. I have a fairly new Audi S4, which is by far the nicest car I have ever owned. By a longshot. Well, someone scraped up the side in a parking lot pretty bad, and they had Geico insurance, so I picked ProTech out of a streamlined process list. The appointment was made, rental ready to go, and they got to work immediately. Well, a day later I go the call that they had accidentally broken a window, and I was furious ... I also had a new tint job that was very expensive, and just couldnt believe my car was in worse shape than when I dropped it off. They assured me everything would be good as new, and that the tint would be perfect, and even wanted to see the exact type, brand, and shade that I got. They wound up getting OEM Audi glass, went to the tint place to ensure a perfect match, and fixed the main paint and body damage to perfection (all in about a week, which was incredibly fast). Communication was great, the work is truly good as new, and they have earned a lifetime customer (hopefully not a frequent one, but stuff happens!). I am a perfectionist German car driver (probably called worse on the roads), and if they can make me happy in this situation, I can assure you they truly run a great business. Many thanks! Vince.

Sa
Review №82

Im going to make this short and sweet. I wrecked my car then I took it here because it was the highest rated shop that was also a geico quick drop off or whatever its called. Between them, the Enterprise rep and the Geico guy it couldnt have gone smoother. I should also mention that the estimate was very reasonable. My car actually looks better than before I wrecked it, no lie! If you have the misfortune to be in a wreck but youre looking for an auto body repair shop, this is the place. The folks who work here and run the place are so kind.

Br
Review №83

Great customer service! I Have taken my vehicle here twice and wouldnt go anywhere else. Not to mention my vehicle looks great and it was completed on time just as promised both times.

D
Review №84

Had to get a trunk lid and taillight replaced. Everyone was incredibly nice, especially Marwan. He was very straightforward from the beginning and stuck to the price he quoted me. Other places were charging much higher, and Marwan got me the best deal and my car looked brand new. Excellent service overall. They answered any questions I had swiftly. Everyone was incredibly nice. Best shop in Austin!

Tr
Review №85

These guys not only did an excellent job on my car but they were great about giving me updates while they had it. Would highly recommend you use them.

Na
Review №86

Just dropped off my car and they have been calling me with updates

Ro
Review №87

Folks there are Auto Repair Companies every where! However, if you are wanting the real deal. ProTech Body Shop is the complete answer. Marwan and Zee run this shop as professionally as the finest auto makers. They do see to making certain your will be 100 Percent satisified. My lovely girlfriend needed body work performed. These folks made her a happy camper. I sometimes cant even do that. You Need Body Work! Use these fine people. I Guarantee it! Kudos They are worth 10 stars!

Je
Review №88

I was stranded near this shop while they were closed, and Marwan went above and beyond to help me. All I hoped for was to borrow a pair of plyers, as a hard-to-reach radiator hose had slipped off. Marwan not only reattached my hose and taught me how to ensure that no air was trapped in the cooling system, but he refused to accept any compensation for his work. He saved my engine from serious damage. Very professional, friendly and helpful!

Ol
Review №89

Took my car here for as complete body job after a hail storm and the damage was tremendous. Marwan was a complete professional and also very friendly and my car out looking brand new. Excellent work.

St
Review №90

After a lady dinged my car pretty bad in the HEB parking lot, ProTech did an excellent job restoring my vehicle like new. Marwan went above and beyond to touch up another area at no extra charge (on the other side) since they already had a little extra paint left over! (Where do you find that kind of service today?) He saw a need and addressed it, was courteous, honest, very friendly, and on time. Id hire Protech again in a heartbeat (if I were to need their service).

Mi
Review №91

I would highly recommend this place for a car repair. Great customer service and fast service.

Da
Review №92

I had a very unfortunate run-in with a bookshelf on IH35 and had quite a bit of front end damage on my vehicle. From the first minute I arrived at Pro Tech, I relaxed. Marwan and staff were extremely friendly and helpful. My vehicle was repaired on time and looked brand new. I could not be more thankful for such a positive experience at a stressful time.Thanks Pro Tech!

St
Review №93

After being victim to a patio chair flying around during a bad storm, I came to Protech for my dented car. It was right along the body line too! Protech did a magnificent job, special shout out to Nour, who really knows her stuff, and the owner for hooking me up with a sweet deal! Looks like I found a new go to body shop!

Ja
Review №94

This is the best auto shop I have ever been too!!! They did a better then new job, the owner if extremely nice.

Ke
Review №95

Friendly staff, professional workmanship, and quick turnaround. Took my truck to protech after getting rear ended. They fixed all damage and made it look better than new. Included new parts, matched painting, and cleaning. They were super easy to deal with and treated me with the upmost respect. Will definitly go back if ever in need.

Co
Review №96

Flawless work, reasonably priced, and the owner or manager Marwon is so friendly and helpful.

lu
Review №97

Great customer service!! And the vehicle looks like new.

An
Review №98

Professional and quality work. Very happy with their service

ca
Review №99

Great staff and got my car repaired earlier than expected!

Si
Review №100

Be aware of this place. They did a very lousy job painting my car. I showed up to pick up my car after they told me my car was ready. I was only diasppointed to find that there are numerous scratches on the hood. When I pointed out to them, they started finding all kinda of excuse, like because the paints is still wet, so they couldnt polish it. They promised to do a good job, but they didnt. Another thing, if you are referred by Geico to go to there, I would find another shop. The Geico adjuster who works there is very unprofessional. He works with this shop to minimize the repair cost for Geico, and its not good to us as customers.

Information
43 Photos
100 Comments
4.7 Rating
  • Address:817 Wagon Trail, Austin, TX 78758, United States
  • Site:http://protechbodyshop.com/
  • Phone:+1 512-834-3540
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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