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Hi-Tech Automotive
8844 US-290, Austin, TX 78736, United States
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Hi-Tech Automotive
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Jo
Review №1

They lied to my face and ripped me off please avoid this place at all costs. They charged me $160 for a simple diagnostic test and then lied to me when they told me that my radiator has a leak and also that I had hoses that were leaking. I took it to a different mechanic who was honest. Avoid this place at all costs they lie and cheat their way all the way to the bank at your expense

Ma
Review №2

Only good thing is that they can see you literally on the spot if you come in with your vehicle. Other than that, be extremely mindful that if they can, they will take advantage of you and screw as much money out of you as they can.I was told I would need four new tires at $136 each. I only had two put in less than 6 months ago! Plus they charged me for a whole hour of labor. I went and got a free quote elsewhere and ended up replacing only two (which is what I thought I needed in the first place) for less than half the price this place gave me.

De
Review №3

This will be my new go-to auto repair shop. Excellent customer service and attention to detail. There are signs inside the office that say No job is complete until the customer is happy. They ABSOLUTELY stand behind that. Great family and Great service. Feel good about leaving your repairs to this shop!

Li
Review №4

Great shop. Very friendly and helpful . GoodPrices .

Ca
Review №5

I was charged over a thousand dollars for brake pads and rotor changes, if you are looking for the most expensive shop in Austin this is the one.

Ro
Review №6

Great Family Owned small business! Mr Mann and his son are wonderful, they know how to fix anything on any car. They work on Trucks or European cars, they can fix/repair/service ANY car. We always had a great experience with our Fiat at their shop. Highly recommend this place!

Ag
Review №7

A great repair shop with great prices. They beat the quotes of the dealer and another local repair shop by 30% or more on shocks and brakes. Friendly and helpful staff.

Vi
Review №8

The reason for the 5 stars: Fast, fair & with quality.I needed repair work performed quickly for an A/C compressor issue, that I know is somewhat typical for the Honda CRV series, as we were just passing through on a drive across country. We were greeted by Mark & Maan at the front desk, of Hi-Tech Auto on Hwy 290, who were friendly and responsive to my situation. Maan was up front on what parts were typical for this type of repair and I knew he was being honest due to repairs I’ve done on the other CR-V’s I own. I was not turned away as I had been earlier in the day at another shop due to my time constraints. The shop had the repairs performed early the next day. The price was expensive ($1550 parts, refrigerant & labor) but I know that is fair for a compressor and condenser change out. Maan discussed other issues with the car (that I knew about already) but only performed the work I authorized. He also ensured I knew about the warranty that was good nationwide knowing that I was out of town. The A/C works great and no problems on the rest of our 1800 mile journey back to NY.

Wi
Review №9

Friendly and low-key. No pressure to purchase unwanted services!

Hu
Review №10

I originally brought my vehicle in for a check up. The shop found a longstanding issue I couldnt locate and offered to repair it. They gave me a very fair deal as well as great service. I felt like a valued customer and my vehicle now has its power back. I will use them for all my car issues going forward. They are professional, experienced, and fast with the repairs. Their quote was in exact alignment with the final cost and I cant thank them enough for the superb work. Thank you!

Br
Review №11

Wife & I decided to take in her Volvo XC90 for routine maintenance. Received phone call from Maan the maintenance was completed (oil change, cabin air filter inspection & routine inspection). Mann had told us everything checked OK but the brakes were metal to metal & needed replaced. The quote was over $1,000.00 to perform all around brake job. Keep in mind they are not using Volvo parts. We had declined the brake job & picked up our Volvo after paying over 300.00 for Oil change & general inspection. Having experience with auto & marine mechanical, I decided to perform brake job myself. The front brakes did have pad wear but could have been driven approx 10,000 more miles and was not metal to metal like we were told. the rear brakes were totally Ok. Went ahead and replaced front & rear brakes. all new front & rear rotors and new pads all the way around Adjusted parking brake & completed the the entire brake job myself for 430.00. Keep in mind I did use aftermarket parts as was High Tech Automotive. Unfortunately we were looking for a reputable maintenance & repair facility and someone we could trust, but not this place. Honesty goes a long way & these guys are not honest and cannot be trusted. Will never go back & will make sure the word is spread out about this place

Ma
Review №12

Wonderful people there. I recently bought a car from them it was the easiest car purchase I have ever made.

Ch
Review №13

Had some front end and tire damage and couldn’t drive my car. I had the car towed to the nearest shop, which happened to be this awesome place!During the repair process and coordinating with my insurance company, the shop owner kept me more informed than my insurance company. Excellent communication and great customer service! My car looked great and ran just as well as before the damage. Will definitely go back to them if needed.

Ja
Review №14

Mann and his staff at Hwy. 290 location are always very pleasant, thorough and trust worthy. Since weve been going here for a couple years now, we cant think of anyone or any where else that we would trust with our vehicles. Weve gotten oil changes, inspections, tune ups, and A/C repair. Fully recommended!

Na
Review №15

Maan, his son and his brother have all helped my family and I over the years with any issue or car buying needs. He is a true man of his word and that is hard to come by in this day and age. I trust only this family to do quality work for a fair price. Mann helped me in a time of need like a father would for his daughter. Very good man. I promise you wont be disappointmented.

Ju
Review №16

These guys are 💯awesome!! Weve been coming to them for years for inspections, oil changes, brakes and multiple other repairs. Super impressed every time with their customer service, reliability, honesty, fast turnaround and reasonable prices. Thank you Hi-tech Auto!!Your happy customer,Julia 😀😀😀😀

Jo
Review №17

They have great costumer we have been working for them for many years

Jo
Review №18

Mann is the best I take all of my trucks there

Br
Review №19

Hi-Tech 290 took care of me and my car issues. They were communicative, hardworking, and honest. I highly recommend if you need anything for your vehicle! It was truly such a great experience!

Ka
Review №20

Owner and his family are SUPER responsive when you reach out to them. Were able to complete the repairs on my truck in less time than it took the insurance company to come out and assess the damage.In spite of the fact that I have MANY shops closer to my home, I felt it was worth traveling 20+ miles for the quality of customer service.TL/DR: I highly recommend this place.

Al
Review №21

I originally posted the following two years ago and am editing it for no reason other than to add this note that nothing has changed - Hi-Tech is still number 1 for me.Have been using Hi-Tech for several years now. Charges are fair and service is outstanding! Ive never before had a mechanic who was so willing to go the extra mile to help me out.

ti
Review №22

$80 plus for an oil change. $48 for oil, $8 for oil filter (OK so far). $3 to top off windshield fluid.Here’s the catch: $15 late charge for going 1700 miles over sticker recommendation from last oil change, although vehicle computer said 25% oil life remaining. My wife paid and not worth returning for. C’MON MAN!

ro
Review №23

Very dependable Owner. He keeps his word. You make sure to keep yours.

Sc
Review №24

These guys are awesome. I would recommend them anyday. They are the best. They have taken care of my 335i and saved me money and provided the best customer service I have ever had. Mon and Mark explain everything in lamen terms. They will even bring you in the garage and show you. 100000% reccomend them!

Ka
Review №25

Excellent Customer service 👏 Much appreciation for this shop!

Ev
Review №26

Five star service. Fixed my problem quickly and at a reasonable cost (I checked the part cost online). Informative mechanics who told me about issues watch for with my Mercedes. I would recommend to anyone needing repairs.

mi
Review №27

Went there for front end alinement.

Jo
Review №28

My car died in front of the shop. Turned out to be a fuel/air sensor. They had it fixed by 2pm the next day, at a reasonable price. I really enjoyed talking with Maan, and I would be coming back.

Ed
Review №29

It is hard to find a great mechanic shop you can trust, when you move into a new area, but Mon and Hi-Tech were recommended by a co-worker who had bought two cars from Mon for him and his family. We took our vehicle to Mon and couldnt be happier with the excellent service we received and Mons great personal skills. He really makes customers feel at ease by explaining the car issues and the options to fix the problem. I now have a shop that can do all my vehicle inspections, repairs, auto body, etc... a one stop shop. He also has great used cars for sale. I highly recommend Hi-Tech for all your car issues. Lastly, Mon always offers fresh coffee to his customers from the day prior (joke). Thanks Mon.

Je
Review №30

The key to owning a Volvo long term is having a competent and ethical Volvo Mechanic that you can trust to maintain your car. Maan and his crew at Hi-Tech west are just that! Competent, honest, and fair. I highly recommend this shop.

ty
Review №31

Dog friendly, enjoyed story telling with the owner and getting to know the business. I recommend this place over other options.

Vi
Review №32

Came here for a state inspection based on the reviews. Their service was prompt and I was done within 15 minutes. Not the best waiting area, but whatever.The reason Im leaving a one-star review is the fact that they broke my car key. The second I stepped out and pressed the unlock button on me key remote I knew something was wrong. Because metallic key leaf is jammed between the two plastic plates that form the housing to hold the electronics of the remote, if you were to jam the key hard, its easy to crack open the remote. And thats what seems to have happened.When I asked the owner about it, he got very defensive about it. He didnt even bother asking the mechanic first! He asked the mechanic if hed dropped the key, to which he got a prompt no. You cant break a key by dropping it. Not in this world.I can understand if the key broke as a matter of normal usage. And Id have expected him to just owe up to hit and help me fix it. But he didnt do any of that. Instead he blamed me for complaining about it - When you have come for $18 state inspection, dont expect me to spend $200 to fix your key. Sorry, thats the last time youll see me.

An
Review №33

Best car repair experience I have had in Austin! As honest as it gets and great service. Others couldnt fix it but Hi Tech could!!!!

La
Review №34

I was very impressed with my experience with the Hi Tech Automotive team. I appreciated the great customer service, superior workmanship, and professional attitude. My recent experience with Hi Tech Automotive has exceeded my expectations, earned my trust, and my future automotive repair needs.Thank you to everyone on this team.~Alicia Crawford~

Ap
Review №35

Great experience. I had to replace the 12 volt battery in my Prius. I called around for quotes and Hi-Tech was by far the best price! Not only that, but they got me in that afternoon and turned it around super fast! Maan was also very friendly. Total cost was $239. Christian Bros. wanted $385! I will return for future car needs.

Je
Review №36

Im not a car guy. If my car makes a noise, I bring it straight to Hi-Tech. Maan and team are awesome. Honest, extremely reasonable pricing and ALWAYS takes care of his customers. Been going to Hi-Tech exclusively now for 2 years - my go-to auto place.

Ma
Review №37

We were recommended to hi tech automotive in Austin so we took our car in for an estimate after an accident, we needed the hood, lights and grill fixed; the gentleman at the south location said 300 for each not plus labor. We thought it was high, turns out each only costs about 150.We gave the 290 location a try when two of our windows quit working, and Mann wanted to charge us 545$ for two regulators and labor. We left and looked up the window regulators for our car- 40$ each.He also fixed my girlfriends mothers car before these events, about 3 grand of work, and it immediately broke down again.I have had nothing but lies from the owners and staff on pricing and poorly done work that did not fix anything.I would not recommend anyone go to hi tech automotive unless they want to be ripped off.

Ky
Review №38

Will not trust anyone else to service my vehicles...moved to SATX, still drive the 1.5 hrs just to have Maan look at them & to service & maintain...I even purchase a vehicle from the 290 location...Maan & crew have been spot-on trouble-shooting the issues & service has been quick & painless...In this day & age...GOOD PEOPLE👍, GREAT SERVICE👍 & REASONABLE RATES👍 are hard to come by, but there at the 290 location, you can check all three boxes with a thumbs-up...KYLE VINSON

Da
Review №39

Kind people. Pleasant experience. I highly recommend! 👍

Ch
Review №40

Honestly I feel a little bit taken advantage of, I got charged over 430 dollars for a new battery. Im not happy they said this was also with a discount. I personally believe that this is far too much. Honestly I shouldnt have paid for it but I would have had to spend more money having my car towed elsewhere. So at least I know no longer to go here.....Just updating my review to what the owner said. I actually express my dissatisfaction whenever I bought the battery, this was 3 months ago and my battery is already dead again. I will be paying you a visit back very shortly for $430 I would imagine this battery would come with a warranty if not I will be returning the battery

Br
Review №41

The staff was great, and very clean facilities!Great cars!

Da
Review №42

This is where I get my older cars serviced. They do reliable work at good prices.

Ti
Review №43

Quick, courteous, and fair - what more could you ask for?

Pe
Review №44

Great, honest service. Have used several times, and I am always impressed.

Sa
Review №45

Maan was great and they were upfront about labor pricing, which was very helpful. All my friends take their vehicles here, so should you.

Ry
Review №46

1st I got an itemized receipt. Laugh all you want, but an itemized receipt is nice to have when you want to know what you are paying for. 2nd, Maan was very personable and took the time to answer all my questions. I didnt feel rushed and he seemed eager to ensure I knew the answers to my questions. 3rd, Maan was very honest with me. I had an issue with my brakes and he showed me the issue. He recommended, also, that I return to the place of the original work to ensure that I got my money out of their warranty. 4th, I was quite amazed that when corresponding via email that Mona of Hi-Tech was eager to help and responded quite quick. I can probably count on my hands the number of businesses that are quick to respond to email. Overall it was a very good experience and I would recommend them to anyone. I will be returning for other auto-work.

N
Review №47

Tried to sell me work I didnt need.

gr
Review №48

Nice guys

Da
Review №49

Great place

Ja
Review №50

Bobby is the man

Information
44 Photos
50 Comments
4.5 Rating
  • Address:8844 US-290, Austin, TX 78736, United States
  • Site:http://hitechaustin.com/
  • Phone:+1 512-288-0022
Categories
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Used car dealer
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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