George has always been great helping with my car repairs. The service is always top notch and timely. They always go above and beyond every time I bring my car to them. Thanks George!

Excellent work on my car. Went above and beyond.

When my truck was returned it was returned in great condition. The only this is that they need to make sure everything is put back in place I got pulled over for not having a light. Went to buy a light and it end up being that they forgot to put the break light back

No one likes to take their vehicle to a body shop, right? However, over the years I have had several occasions where I used AMM to make body and paint repairs to my vehicles. On each and every occasion they have done outstanding work.

I was shocked at how fast AMM completed the work on my 2006 Toyota 4-Runner (Replace headlight cluster and repair/paint hood dent) . When I dropped it off on a Tuesday morning my service representative told me it would be 2 or 3 days (I thought sure, I believe that). Thursday morning they called and said it was done and to come pick it up. Blew me away. Repair looked fantastic!

Although getting into a fender bender is never fun, I always know that I can trust my vehicle to AMM Collission (Menchaca location specifically). Over the years, Ive taken my vehicle there 3 times and every time has been wonderful! Highly recommend their shop if you need vehicle repair after an accident. Great customer service, fast and super friendly!

These guys are artists. This is the second vehicle I’ve brought to have fixed at AMM (two different locations) and both were amazing. Professional, speedy, and the work is stellar. Thanks David. Consider me a customer for life.

My truck just needed a front fender. The national chain down the road said they couldnt do it, AMM had no problem with the simple repair. Their paint matching is spot on.

Second time using them. Both times they finished days early. Professional and friendly and explain what they’re doing and why. Lucas was great and made sure it was done right. No funny business. I’ve been to a couple shops and this one is just a notch above the rest. I don’t write reviews but I highly recommend these guys.

Have had multiple good experiences here, they did great work and were easy to deal with.

Very good service and collision repair. Fast and seamless

Dropped my car off a week ago after a hit & run. These guys worked with Progressive so it made communication super simple for me. The day after I dropped my car off I was given a time estimate on how long it would take (10days). I got a call from Progressive with a detailed quote of all the pricing & AMM took care of the rest. Fortunately it only took a week! I can definitely recommend these guys. My car looks brand new & they also gave my car a wash which it desperately needed. Ill post the before & after photos below.

TLDR: We were quoted a 10 day turnaround time for hail damage repairs but it took 37 days. We received only one update/call from AMM Collision during that time. When we got the car back it had cosmetic damages.We sustained significant hail damage this spring and needed a new roof, a new windshield, and dent repair on the hood and sides of our car.We chose AMM Collision because our insurance company sent us to them for damage appraisal (a location near our home) and they had decent reviews. We were told to expect the repair to take 10 days and they said they would provide updates/communication every 2-3 days. They conveniently came and picked up our car from our home to drive it to the repair location in Menchaca 20 miles away.10 days later, we had heard nothing. We called for an update and they tell us its not ready yet, and were able to give no further details. We gave it another week, called again, same outcome. This went on for 5 weeks. They picked up the car on April 20th, and we didnt get it back until May 27th. During this time we received only one update from them, all other communication was initiated by us. When we asked questions, they didnt seem to know what stage of repair our car was currently in, and couldnt give us detailed answers.Eventually after many phone calls from us, they let us know that the windshield was on backorder and that was causing the delay. I dont fault them for that - backorders happen. But the lack of communication over an extended length of time is unprofessional. If they had told us that upfront, or called us once per week with an update, or could answer our questions when we called, it would have gone a long way.When the car was ready to pick up, they called to say come and get your car. So we hopped in the car and start heading down, and they call back: we havent received payment from your insurance company yet, you cant pick up until thats sorted out. Also understandable, but they had had 37 days to tell us this, and didnt mention it until we were already in the car trying to get to their location to finally get our car back before closing time.The next day when payment was sorted out we went to pick up our car. They have no weekend hours so we had to squeeze those 40 miles roundtrip in to a workday morning. The roof, hood, sides, and windshield looked good. Im no expert but I think it was a quality repair. The interior, however, had sustained a couple of cosmetic damages in their care. The chrome finish was chipping off my A/C knobs, and the inner surface of the sun visors were speckled with metal dust/shavings which have permanently stained the plastic. We brought the knobs to their attention before leaving their property and they told us that theyd put in an order for new knobs and have them shipped to a location closer to our home for a quick and convenient repair.2 weeks later we hadnt heard anything from them, so we called back to ask about the status of the knobs. They hadnt even ordered them. At this point we have given up. They are not timely and not communicative, and I would rather live with a small bit of cosmetic damage than continue to drag this out.We have another car with hail damage that needs repairs and we will not be taking it to AMM Collision.

I have known of the quality of Austin Motor Mile Collision for the past 24 years, and now have been a very satisfied customer of that quality & their Professionalism!!

I have used this AMM location a couple times and they have always provided First class service.

Hit and run auto insurance claim: Awesome customer service from their entire staff. Everyone is very friendly, professional and personable. Their body, paint repair on my Mercedes Benz is top notch craftsmanship. My assigned staff repair Technician Lucas kept me updated throughout the process and does a detailed walk through at pick up explaining what was done. Jorge the main man in charge provided me detailed options for some additional work I requested. It was well worth getting it done at the same time. The entire body, paintand repair looks flawless. I highly recommend AMM Collision.

I worked with David at AMM Collision Menchaca to get my car fixed up after a car accident. He was always available by phone and answered all my questions. They were on time and my car looks brand new! Thank you David and team for great customer service and great work.

The cat converter of my car is stolen. I sent my car for repairing and it took only three days (comparing to two weeks in toyota service center). The technician are professional and friendly. I hope I dont need to come back again because of some parts are stolen. But, I will definitely recommend this garage.

Car looked good when I first looked at it, once I got time to actually check out the repairs I found lots of Bondo, cracks in the paint, unpainted parts that will rust very fast in the wheel well, giant fisheye in the paint, also had lots of paint overspray all over the glass and on my seats, luckily that was able to scrub off easily.

They were super helpful and fast

Great work and they totally detailed my car inside and out including wheels and tires

AMM did a great job repairing our truck.

They were incredibly fast, minor scrape but new car. David and staff were very kind, professional and his crew were done with all bodywork in 1 day.Looks amazing and they even replaced part of the bumper. Gave us a can of matching paint.I also had to be at work very fast when I dropped off my car, and they had it so well arranged that Enterprise was there before I could even finish speaking to David.A million thanks~A+ + +

This is not the first time Ive used AMM. They are amazing! They completely worked with my insurance company and saved me a huge hassle there, David kept in touch with me the whole time my car was in the shop just to give me updates. My car (which had been carjacked and high-speed police chased and rammed into police cars) was returned to me in perfect condition. The staff are all friendly and helpful. I hope I never have need of a body shop again, but if I do it will definitely be AMM!!

A senior hit my car while my car was parked. His insurance sent me to this place. GREAT service! They even cleaned up my car inside and out! I’d highly recommend it! Thanks!

Customer Service was great and my car looks great!

Did excellent work and were very kind.

Ive had two experiences with the excellent workmanship from this bodyshop, and both were five-star ratings not only for the quality of the work performed, but also for the amazing speed it was accomplished. George and David are professionals with great communication skills and friendly personalities who worked with my insurance company. Emily and Iris at the front were helpful in answering my questions and securing a rental car for me. I highly recommend AMM Collision--Menchaca for any bodywork repairs.

I am so impressed with their work and attention to detail. They also detailed the inside of my car and washed it. If I ever need services again, I will 100% return.

Very friendly staff.

Went there to get my truck that was in an accident adjusted and was quick and painless and was done in about 15 minutes so thanks AMM Collison for great service.

The insurance company paid for them to assess the damages done to our van. The damage consisted of a small dent to the lower portion of the passenger door. They literally cut a large hole in the door and removed the handle, for what reason Ill never know. They removed a headlight as well as various other components, again, why Ill never know, and threw them in the rear of the van. They put the door back on the van because it was a perfectly usable and drivable vehicle, and though the insurance company had deemed it a loss with the mileage, it was my decision as the owner of the vehicle whether it was to be a salvage, junker, etc. They removed the glass from the door and put tape in place of the fully functional window that was previously there. They also discarded it so I had to go find a replacement... for something that was PERFECTLY FUNCTIONAL. They also discarded the passenger side mirror, again, for no good reason. They were not told to butcher my car, but rather to assess the damage for an insurance claim/evaluation. As I said, I drove in a perfectly functional car, save for a dent on the lower portion of the passenger side door. I picked up a car that was not only not road worthy, but in a far worse state of repair. Im at at a loss as far as understanding this business model, but its safe to say that Ill never return and will spread the word.

This place works for your insurance company. If you have Progressive insurance use another body shop.

I have nothing but good things to say about AMM ! Tony was awesome, his quote was spot on. He was also up front and said it may be slightly more, if other things were found. He also made sure that he kept up on any new details that came up. Car was completed in 3 days. Tony was very thorough and knowledgeable when explaining things to you. I would highly recommend AMM.

Excellent work and service.

These guys work miracles and wont quit until the job is done, done well, and the customer is satisfied. I will always take my Jeep Wrangler to them and no one else for needed repairs. Their kind, professional determination and ability to coordinate seemlessly with insurance companies has restored my faith in the body repair business.I hope to never need their services again, but can rest assured that theyre there when and if I ever do.

If I could give this place more than 5 stars I would give them 10!If you are in need of a collision repair shop AMM Collision is the place you want to go.Its nice to have a place that will treat you well no matter if your paying cash or using insurance.Customer service here is AMAZING!Their staff is excellent, theyre genuinely friendly, professional and really go out of their way to make things as easy as possible for you. The quality of the work they do is top of the line.They really take care of you!

Needed replacement latch for my Silverado tail gate. Part ordered and received in ONE day! Installed while I waited! Less than 30 min! Customer service and satisfaction are their business!! Thanks to all at AMM!

Great job to AMM Collision. Very efficient and careful. Great customer service (Emily and Hanna) and very professional. I would recommend any of the shops to anyone I know! Thanks AMM!

I can’t express enough how much I appreciate the people especially George Pojas at AMM on Menchaca rd! They really take their time and make sure that things are done right... to a tee! I am not the easiest person to please.... but they sure do make sure that I am treated like a human not like a ticket number. Every time I have needed anything or had a question George has gone out of his way to help!Thank you George and crew! Y’all are great’

Overall they repaired the damage to my vehicle, but customer service and attention to detail was sub par. After I had picked up my vehicle I had to come back next day because of a part that had been left off.

I would have given a 5 star rating because the customer service was excellent, the work to my car was excellent, my contact there was on top of my repairs and even finished a day earlier than promised.The only disturbing and unprofessional issue I had was finding out that one of the employees went through my car (thank goodness I had taken all valuables out) and used my own pad of paper to leave me a list of bible versus and a religious note. Not sure what message the person was trying to send to me, but felt it was not appropriate since I was there for body work to my car, not a message from God.Why and who does?

The guys at AMM Collision got me in quickly and were clear with the work necessary for getting my truck back in action. Theyre prices were very fair and customer service was incredible! George and the rest of the crew made me feel right at home and I was back on the road in only a few short days.I will definitely be using them again in the future.

Highly recommended! We (unfortunately) had used this body shop twice and we were very satisfied with their services both times. In our last visit, they did a great job fixing the scratch of our car within a day, and charged us less than half of the estimate that was given by another local body shop. Moreover, they cleaned the car inside out, and even gave us rides between our home and the body shop.

Sent here by state farm to get an estimate was told by a tech they would have to disassemble to give an estimate signed a paper that I thought was for estimate was actually a repair form . I checked next business day to find out when I could pick it up and cant because they already started repair . This place is a shady place. Dont let them send you here for an estimate.

Repair took longer than expected and needed to go back once for adjustment. But staff is great and they were super willing to make sure my issue was resolved.

Horrible....

Took my Mercedes Benz that was involved in a hit in run and Freddie and George took care of me! I dropped it off on Friday and got it back by Thursday. They had to replace the front bumper and the grill and when I went to pick up my car it looked BRAND NEW! It probably looks better than before the accident happened. Freddie did an EXCELLENT and FANTASTIC job and he walked me through exactly what they did. 10/10 would recommend anyone to use this body shop not only for the wonderful service but for the friendly staff as well!

Very professional and kept in the loop throughout the whole process while my vehicle was in the shop.

Everyone I met and who helped me was courteous professional knowledgeable Recommend them to anyone unfortunate enough to need them

Another stellar repair by AMM Collision.I used them once before for body damage to my drivers side door.Now repairing the underside of my vehicle and bumper, they once again have made my car pretty!

Ive used them 4 times over the past 10 years and have always been very pleased with their work. Only had 1 minor issue one time and they were able to quickly resolve it. I recommend this place.

Perfect work... got the car back in a reasonable amount of time and it looked like nothing happened. Only thing they could have done better was improve communication.

Easy in n out services

The timing was shorter than quoted and the car came out looking brand new! Thanks AMM for the prompt service.

I had my car repaired here when a guy hit me from the rear trying to overtake but told a blatant lie that I had to get it fixed via my insurance. Given the situation and our error of not getting a rental car as part of the deal with our insurance, we asked for Cody who was handling our case to get the parts and then let us know to bring the car in. Once it was brought in, unfortunately, the parts were incorrect and Cody tried his level best to get everything done in a timely fashion and helped me throughout this ordeal especially understanding our situation. I really appreciate the support I received from Cody in AMM. Thank you.

They are very friendly and speedy getting the damage estimate prepared.

AMM has you covered. I took my car in for work and I was well cared for by Hannah, Alicia, and David. The work was done sooner than expected and the quality was stellar. I would highly recommend AMM for any auto needs.

Had a problem with my windshield at first but they fixed it. Great service and great work, thank you!!! I would definitely recommend AMM!

I am very impressed with AMM Collision. The service and people there are fast, friendly, knowledgable, and reliable. They work with you to get the best price and to make sure everything is done right. The detail service that they provide is fantastic! They are the only ones Ive found that seem to do the job right the first time.Thank you AMM.

Great communication.

Really fantastic customer service! They made special arrangements to allow me to pick up my car on a day they were closed. Blew my mind. And the work was great as well. Highly recommend them.

I worked with Raul Vela, his customer service is exceptional. I received timely updates for my vehicle while at the shop. He helped me from the beginning to end, including help with Enterprise, he made everything so easy. My car looks amazing.

It is almost comical but I have had 2 Geico insured drivers cause damage to my car over the last 3 years and on both accounts, I took the car to AMM Collision Center on Manchaca in South Austin as they are a preferred vendor of Geico. In both instances, the claims process was a breeze and the work done on the car was outstanding! They kept me up to date with text messages and everything was done within the estimated time frame. I could not be more pleased. Thank you!

Place is stressful. Cars everywhere, dirty road..only entrance is paved. No wonder most of the reviews are bad. Workers at the shop do not wear masks to work on cars! Seriously...

My daughter had a fender-bender, we had geico insurance, pretty quick turnaround on getting an estimate, Geico paid I think a fair price for the totaled car. The guy who helped us at first look at the damage, however, had very few answers to my questions.

AMM Collision repaired my Toyota Corolla promptly, the body work was well done. I drove it home last Monday night and had no problems besides noticing that the check engine light was on. I blew it off because it turned off by the time I arrived home. When I took my daughter to school the next morning I heard a weird knocking/rattling sound and immediately took it back in. I was told that nothing could be done about it because when they test drove it it didn’t make the sound. I asked if I could record the sound and email it to them and he said yes. Same thing happened the next morning except along with the rattling my lights were flashing when I turned it on. I promptly emailed them about BOTH problems and did not hear back from them that day. Then on Friday I headed to work at 3:30 am with the same problems. When I stopped to get gas my car would not start after filling it up. I had to then push my car to a parking spot so that it wouldn’t be towed. I called my girlfriend for a ride back home. While waiting for the shop to open I finally received an email regarding only the sound, now they said that they could plug in a scanner and see what might be the problem. This was concerning because I had already been into the shop once for the same sound and was told that nothing else could be done unless they actually heard the sound. After my car sat for a few hours it started and I drove it myself to the shop to let them take another look at it. Upon arriving I told them to please take their time and let them know that i wouldn’t need it until Monday. I missed work on Friday and lost out on $250+ I’m a bartender at the airport and it’s one of my busier shifts. This was very frustrating because if they would have taken the time to plug the scanner in or read the email that I sent on Thursday I could have made arrangements to get a ride to work instead of getting stuck at the gas station that threatened to tow my car. So after a few hours I was told that the scanner detected a misfire from one of the cylinders in my engine and that my battery was dead which didn’t surprise me. They said that they didn’t know where the sound was coming from and that they couldn’t help me with the misfire but would replace my battery so I agreed. When I picked up my car they told me to take it to Toyota and let them take a look. I took it into Toyota and within a few hours they found the problem and corrected it. The heat shield was hitting the exhaust. I was told by AMM that it could be the air conditioner or due to the misfire which wasn’t even detected by Toyota! Toyota found no codes past or present. They advised me that possibly the gas tank got water in the line during repair and this would cause the check engine light to turn off and on. At this point I am very frustrated with AMM collision because if they had paid attention to detail they could have corrected the rattling sound before I even got the vehicle back and also if I had I prompt response to the email I sent on Thursday I wouldn’t have been stuck at the gas station and have to miss work. They could have plugged my car into the scanner when I took it in the first time instead of saying that there is nothing else that they can do about it. My car was in great condition before getting rear ended so having a combination for battery, engine misfire, and the rattling issues I was extremely frustrated when told none were related to the accident and that there was nothing that they could do about them. When I recieved my car back from AMM I assumed that a thorough inspection had been completed and that everything had been fixed. It took a week after receiving my car back from them to fix the problems that they couldn’t. I missed work and also spent hours dealing at Toyota and talking to my insurance company. This has been a huge headache that I feel could have been avoided had a little more time been spent on my car.

AMM has gives me friendly and professional service every time. They arranged for the rental car company to pick me up and gave me plenty of updates.

I highly recommend this place!! I had a bad accident the way my car looked My thinking was to total it!! here is the proof!

I recently took my wifes car here because someone hit her brand new 2 weeks cold car from behind while in traffic. It wasnt much damage and seemed like a fairly easy repair. When the guys down at AMM looked at it they said they could have it done that same day. I got a call later that day saying the car was complete and ready for pick up. When i arrived i looked at the rear bumper and the work looked great. I signed the paperwork and paid and was about to get in my car when i noticed a nick in my drivers side rear door. I asked the manager what happened to my door they replied, Oh that mustve been there before and you just hadnt seen it. You did bring the car in pretty dirty. Which is a lie because i had literally washed the car the night before taking it to them. They agreed to fix the door finally after some back and forth. I got a call the next day saying the car was ready to pick up again. I went over and looked at the door and it looked great! went to double-check the rear bumper and noticed the paint was cracking and there was some debris in the paint that i had missed. I told them that they needed to re-do the bumper to fix it. I got a call the next day saying the car was complete and they had triple checked everything. I went to pick it up the next day and the car looked great.I just dont understand why AMM wasnt more careful with customer vehicles. Now my brand new car not only has body work done because of the accident but both drivers side doors are painted. Bottom line is they messed up my brand new car, and they initially did a shotty job on the repair until I brought it to their attention.I will not be returning to any AMM or shops affiliated with them again.I gave them 2 stars for finally getting the job right (third times the charm I guess) and for trying to blame me for the ding on the door.

3. This is the third edit Ive made to this post; Ive left the previous two versions for historical context, but the gist is: these guys are the real world example that makes for the stereotype of the mechanic who is just out to rip you off. As you can read below, five months ago the manager agreed to pay for the rental car I had to take out because it took them almost a month to replace the bumper on the Mini Cooper I brought in to them.Unfortunately, I have yet to see a dime of the more than $400 they owe me. Ive gone back and forth over the phone and via emails with various people who work there and there has never been a resolution. In addition, the car seat was wobbly and didnt sit right in the rails anymore and they tried to tell me that there was nothing they could do about that. If you want your car serviced properly, do not go to AMM Collision Center.2.Ive bumped them up by two stars, because their manager offered to pay for the rental car Ill be needing for the next few days, which made me feel a bit better about the delay. Ill edit this again once I see the finished product so that I can fully assess their service. Below in quotes is my original, angry review; I felt I should leave it for now for historical accuracy.1. Everyone there is very friendly...unfortunately that means nothing if they cant get your car fixed. My 2006 Mini has been in there shop for 2 1/2 weeks now, and I just got off the phone with them and have gotten my 6th (no exaggeration) different completion date. Up until last week their excuse was that parts were hard to find, which is reasonable, but last Friday I was told they have everything and just need to assemble it. It is now 6 days later and they still dont know when it will be completed.Unless you have a backup and dont really need your car, go somewhere else.

George was very helpful. He and his team went above and beyond to satisfy our needs. I my self will recommend anybody that has had an accident in their vehicle to take it to George and his team at aam collision. When you talk to George . You can tell he knows what hes talking about. Theres no. Telling you something just to get you out of his hair. He lets you know exactly what the problem is what itll take to be fixed.I dont trust. Body shops or mechanic shops Unless I know. Who they are? I feel comfortable enough. With George and his team, to let my wife go Down there on her own. I trust George and his team. That means a lot. Especially in this day and age when someones word isnt good.Georges word Is good as gold? This place has excellent customer service.

Friendly, professional customer service. They completed my repair in a timely, quality manner. Prices were reasonable. Highly recommend.

These guys are very helpful. The dealership wanted to charge me $100 to replace a bulb that the guys at AMM ended just putting back in the socket. They are very helpful, awesome service and they are fast. Highly recommend these guys. Use them for all your automotive needs.

Only had a minor accident, but they did it right, looks like it never happened.Easy to schedule a drop off time, they called enterprise to come pick me up as soon as I arrived and when my car was ready, I dropped off my rental there and they did the rest.

Had to take my car back 4 times to get things fixed on warranty work, AMM wouldnt cover more than one day for a rental even though it kept coming back for crappy work, it needs to go back but I just said to hell with it and ill have a better body shop do the work.

Best customer service ever!!! AMM Collision will make sure that your car is done right and if you have a problem they will fix it! This is the only body shop I will go to from now on. Ask for Daniel - he is exceptional with customer service and truly cares about you and your car!

Unfortunately their quality control is either non-existent or severely lacking. I had to return numerous times for things: tailgate rattle, bumper pad not replaced, missing clips, etc., just sloppy fast work. Dissapointed as a previous repair years ago was top notch. Regardless of their work load, in this instance, QC could have been much better which resulted in multiple trips and wasted time. To their credit, they did take care of my concerns but the consumer should not have to do all of the QC!

Excellent customer service Im very happy

Great customer service great staff I am very please with AMM Collision. Very satisfied with their work very good people with very good service.

I hate using their services but when I need to theyre the only ones I well let touch my vehicles.

My window quit moving more than 2 years after they fixed it. They pulled up my records right away and not only was the part still under warranty but they replaced it for free and even washed my car. Awesome.

Outstanding service! Professional, knowledgeable, and my vehicle was ready the day they promised. They have an equally professional National Car Rental office on site. HIGHLY RECOMMEND!

Amm is the best place to get youre car repaired. From a small bumper repair to a big collision repair. Everyone is gery friendly. From the writers in the front office to the technicians in the back. Quality repairs and good communication with the customers. Awesome experience!!

These guys are very professional, and provided me the best customer service experience of my life! I had my car serviced here after a hit and run. They body work was great, but I ended up needing to get warranty service for a bad airbag sensor. Codie and his team went above and beyond to resolve my warranty work. The problem was resolved, my car was detailed, they fixed another small issue (on the house) and delivered my car to my job for convenience. On top of all that the business manager, George, gave me a ride to work in his own vehicle when I dropped off my car so I didnt have to wait on one of the porters to return. I have no problem recommending this business, and will use them as long as I live in Austin!

Greatest repair shop in town. If your looking for fairness Daniel Ortiz is your guy.

Very helpful people!

Great service and repairs. Have had mine and my daughters car repaired here a few times.

Great communication, great staff. Highly recommend coming here.

Came here after an accident. My back windshield wiper got installed upside down which they all thought was funny. The quality of the finished product feels cheap, the back doesn’t open all the way and overall I don’t recommend.

Super nice folks here! Great customer service and they keep you up to date on everything.

Weve used this body shop 2ce and have been completely pleased both times! Friendly, professional, knowledgeable staff. Couldnt have been more pleased.

The are so quick and professional

Lifetime warranty on all work performed. The team here have been making my vehicles look like new for the last 17 years. Have never had as pleasant or professional experience at a paint and body shop.

FOLLOW-UP RESPONSE TO OWNER: This is an extension to my review that was posted previously as I ran out of characters. Toyota AutoNation did not take care of everything and in response to the shop owner that is wrong. Toyota of Cedar Park reviewed and notified me and this shop was sent a video of exactly what it was and it was a loose part that became unsecured near the side I was originally hit. In regards to the screw in the tire, I had tire warranty but the individual who drove up my car to Toyota AutoNation dealership did not contact me as agreed upon when he got there and I only found out my tires were patched after. I had to do all the work and hunting down for the proper people. By the time, I let AutoNation know it was too late because I find out the technician from AMM had already fixed the patch and left the shop. So obviously that is on the shop for lack of communication. Dont believe me? Read the past reviews on here because many have noted they need to do better on communication.I actually have tire warranty and I could have saved SO much time had they just communicated and called me as agreed upon and fixed it then. Now I am going to my own dealership DRIVING 1 HOUR there and back to get issues that were not there pre-collision, after collision, and even up until the point of them doing their work to fix the patch on my tire for the screw. Toyota of Cedar Park resolved the noise issue immediately as well as reminded me know about my warranty and will replace it for free as I thought and knew I had. This has been such an abysmal experience, safety was compromised, excuses made, and no ownership. Everyone has been forewarned. If I have to eat this loss for the Ubers and Lyfts not being compensated as I was left without a vehicle for the extra time that my vehicle was out of the shop then so be it. But I think the fact that this shop is willing to compromise morales after being told multiple times it just reflects more negatively on them in the long-run and I hope that they would be held accountable, which I believe that will happen over time.Sincerely, an honest transparent review. I have everything in documentation so if it really has to go there we can because I have evidence and proof to back-up my words. I have call-logs, paperwork, and everything so would be more to happy to bring this to the public eye attention as well since people deserve the truth.

I thought its place was pretty good til the fact that they do not honor their life time warranty. I made an appointment to get my car looked at cause it started making a knocking sound. Which I think is a bushing going out. Which if it was changed out during the work that was done year and half. It shouldnt be going out. So I get to Amm and the guy drives with me around to see if it makes the noise. Of course it doesnt. So hes looking at my car and starts pointing out ever scratch on my car and says thats why it could be making the noise. I was like what? I was like you have to take it apart and look at it. He was like I dont have time and keeps going around and around with me. I was like let me talk to the manager. He gets there and tell the guy to drive it again see if makes the noise of course it doesnt. So the shop manager recommends me to take it to another shop and see what the problem is then come back and Amm will see if the insurance company will cover the repair. Im like first of all Im not saying its something that you didnt fix. Im saying its something you did fix but is failed cause of either you guys added a old part that should have been replaced. Well they said they couldnt help and sent me on my way. The manager was suppose to call me back and never did. I mean really take it to another shop. Wow what kind of warranty do you actually cover? I just want everyone to know is their warranty means nothing to them they treat you like crap. Be careful with these guys.

The guys at this shop are so professional and very friendly. They were able to part price match aftermarket parts. They were very courteous and knowledgable.

Fast and efficient. The team has great customer service.

They were unable to repair my car after 3 tries, they left parts on the roof, trim on the floor and reused parts with visible damage. It was clear they didnt have the expertise to complete the job. Insurance adjuster found over $600 worth of repairs still to be done, this was after they told me it was ready to go (twice). I was going to let it go but received a letter in the mail today saying they always watch out for my best interest. I will never, NEVER go to these guys again. I had used them twice in the past with no problems but am putting this out there to save other people the headache. Consider yourself warned.

The ONLY bodyshop my family and I have used for over 15 years! Raul gives exceptional service as well as everyone else. Thanks for all you do AMM team!