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Audi South Austin
4738 S IH 35 Frontage Rd, Austin, TX 78745, United States
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Audi South Austin
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Br
Review №1

During pandemic car shopping, Ive found that most dealerships have a strong take it or leave it attitude and no longer care about the customer experience. Thankfully that is not true at Audi South Austin. Jon Ballard was extremely helpful in finding a car that fulfilled our needs despite the obvious shortage of new car inventory.Everyone at the dealership, from the general manager Riley Walker on down was obviously invested in making sure we had a great car buying experience. We are very happy with our purchase and definitely recommend Audi South Austin.

Ka
Review №2

I recently purchased a car with Chris Alters and the customer service was excellent. I live in Dallas and they (Audi Plano) had a hard time fulfilling my needs being that I knew exactly what I wanted. I called Audi South Austin where Chris did not stop until he found me the exact car I wanted. The car was expected to be delivered the middle of November and it literally came 2 weeks early. I am very pleased and will definitely shop with Audi South Austin for any future purchases! Thanks Guys!

Za
Review №3

While out running errands we decided to pop by Audi South Austin simply to learn more about their electric vehicles. We were kindly greeted by Geovanny who not only listened well to our needs but was incredibly knowledgeable about all Audi vehicles. We felt comfortable and well taken care of by Geo and the entire Audi team. Geo seamlessly juggled a busy day while not once leaving us waiting, he was very attentive and enjoyable. Sonny was also extremely knowledgeable and worked hard to make the numbers line up, and Bill S patiently walked through the vehicle function section by section, which was extra comforting that Bill could speak from his personal electric vehicle ownership experience and offered helpful tips around town. We are delighted to walk away with an amazing new vehicle, and hope this team is available for the next one!

Ry
Review №4

Well I bought a car here and I found sugar in the gas tank. Just kidding this place is great and I don’t have an Audi but if I did I would definitely go to this location. Make sure you give a big hello to the receptionist Lena she’s great and will help you with all your car needs.

Wi
Review №5

I brought my A4 in for its first service at Audi South Austin and Lauren the service manager was so nice and helpful, and got me set up with Christina. Christina was very attentive to my needs and helped keep me informed. When I came to pick up, Christina was not available so Brittany stepped in to help out. She was super helpful and friendly. The entire service staff at Audi South Austin was amazing. I will be coming here for all my service needs from now on!

Lo
Review №6

We recently customized and ordered our car at Audi South Austin and had a great experience. The staff was super friendly and made sure we got the vehicle we wanted without any sales tactics, pressure or unnecessary packages that we didnt want. Chris Alters was our sales specialist and he went above and beyond to make sure we understood the difference between the vehicle packages and available options and the availability of the specific model we wanted. He was easy to communicate with over the phone and via text and he made the process seamless in choosing the options we wanted for our car. We cannot wait to get our car and would not hesitate to work with Chris again in the future.

Li
Review №7

Wonderful car buying experience! Professional and very knowledgeable staff. They made it all so easy. Will definately be back to purchase a second vehicle next month.

Ki
Review №8

Geo was great to work with. He came recommended from a friend of ours that has bought multiple cars from him. He was very knowledgeable about the Q7, worked to get me into a car on my timeline and gave me a great deal. I highly recommend him to anyone looking to buy. Luke was also great in finance. He helped me maximize my options and still saved us too. I couldn’t be happier.

Do
Review №9

Best experience ever!! Jose from Sales and Chris from Financing were great to work with. Jose was very helpful and informative and assisted with all the questions we had. Chris on the other hand helped us with getting the best rates possible. My wife and I are very happy with our purchase and are so glad that we chose this dealership. We look forward to a long standing relationship with the team!!

Ra
Review №10

Clay Wehmeyer and everybody at the dealership was great! The car buying process was very clear, fast, and problem-free. I knew what I wanted and the whole entire process lasted about an hour. There was no bullying, no salesman pressure, no back and forth, no hassle at all!Thank you!

Al
Review №11

Honestly a great experience. I was in the market for a Jeep Wrangler and last-minute one became available as a trade at Audi South Austin. Clay was my salesperson and he was great. Low pressure and very easy to work with. He was upfront every step of the way. The Jeep had a deposit on it and I was 2nd in line. When the first person backed out, Clay texted me to let me know it was available. He never insisted that I come to the dealership right away or pushed me into a sale. It was an easy transaction all on my own terms and I appreciated that.

Be
Review №12

I have worked with Clayton twice and he is amazing! I love how personable he is. Luke was also amazing. He made the entire signing process with it with all of the laughs and conversations we had really lightened the mood. Best experience ever!

Al
Review №13

I had a great time with Juan Reyes he was the best I have ever worked with! The most pleasant and easy to work with Salesperson but most importantly, my friend. Thank you to Juan for being so transparent and respectful. You deserve 10 stars and a raise! Audi truly has the best of the best working for them!

An
Review №14

We had a great experience at Audi South Austin and with Chris Alters. He was professional, kind, and polite. Our transaction was quick and easy. Highly recommend.

Bi
Review №15

Had a wonderful experience here! Philipe walked me through the vehicles I was interested in, explained everything in great detail. Excellent service, and would highly recommend!

Al
Review №16

Audi South Austin has always provided terrific and responsive service; very happy with Brittany M. and her team. Especially appreciated the pickup and drop-off service along with Audi Roadside Assistance.

Kr
Review №17

Jose was amazing and super helpful with finding a vehicle for me. He communicated well, wasnt too pushy at the dealership, and it genuinely felt like he supported whatever decision we made. I would have given 5 stars (Jose was 100% 5 stars) but my experience with the finance/insurance person wasnt as pleasant and that was where the car salesman pushiness was felt. Other than that, it was great!

Jo
Review №18

I recently had a great experience at Audi South Austin. They had a 2013 Mazda3 that looked good on the internet and had a great price on it. I drove down from Georgetown and met with one of their sales reps -- Noe Mondragon. Noe has only been selling for Audi South Austin for a few months, but he was clearly well-trained on how show a vehicle and manage the sales process. He came across as a very personable, authentic person -- wasnt aggressive about trying to close the sale, just wanted to answer all our questions. After I agreed to buy the car, they noticed a tire issue when prepping the car for delivery, and replaced the tire with a matching tire. I dont purchase luxury cars, but they had the right used car for me. Overall, I was impressed by the dealership -- they are well-managed and very customer-focused.

Bl
Review №19

I had a great experience buying a car at Audi Austin. Philipe was great to work with he was very patient and kind. He is very knowledgeable with cars and all of the great features Audi has to offer.

mi
Review №20

Geovanny (sales) and Luke (financing) were both great to work with! As well as the sales manager. Geovanny was very knowledgeable on the used Tesla we purchased. Best experience I’ve ever had with a dealership. Everyone was honest and straight forward. We drove two hours to purchase from Audi South Austin and would do it all over again. Thank you!

An
Review №21

Bill Brewer, at Audi South Austin, was the best manager I have worked with in over 10 years of my Audi expeditions. He went above and beyond to make sure my transaction was five star experience! He adds the personal touch and takes care of every detail. If you want the Ritz-Carlton experience, make sure to ask for Bill Brewer! Enjoy your Audi

Ka
Review №22

Audi South Austin made the car buying process so easy! My representative Philipe Pinto was amazing and incredible helpful. Thank you Audi South Austin for a great experience!

An
Review №23

Jose and the whole Audi staff were awesome! We bought a new car for our daughter and they even put a big red bow on the car for delivery! She was thrilled! The pricing was straight forward and the interest rate they offered was competitive. We were thinking we would be in the dealership for hours completing the deal but by the time they gave an orientation to our daughter, the docs were all done and we were on our way. Could not be happier with the whole process!

Fe
Review №24

I highly recommend this dealership. My sales person was Philipe. He was informative, friendly and patient. I am so happy I visited this dealership.

Na
Review №25

I had a great experience at Audi South Austin. It was my third time leasing a car from this dealership. I was in and out in 2 hours. Ask for Geovanny Ventura, he is the best! He goes above and beyond for his customers. I highly recommend this dealership.

As
Review №26

Noe was awesome, very informational and communicative. This was the first dealership I arrived to that didn’t try and add hidden/scam fees. I would 10/10 recommend this place for used or even new vehicle! Y’all are awesome 🤩

An
Review №27

Experience with South Austin Audi has not been very good with servicing. What you expect from a luxury car franchise is at least a quick & immediate response to the emergency repair needs. All of a sudden, my cars (Audi Q7, 2018) AC stopped working late last week. Called Audi service and the response from them is very poor to say the least. I called them on Friday, they dont have a spot to check for the problem till next Wednesday. And after checking, they will know how many weeks they will be keeping the car to fix the problem. This really shows there being a big difference in the promises being made for the world class service at the time of sale Vs what happens when there is a real need. And we are talking about Audi! This is not some superficial fix for which I can live with for couple of days. Texas summer is not something I can withstand with small kids in car without AC. It would have been much better if Audi gives loaner for such situations (as again promised at the time of sale). The response I got when asked about loaner: you would need to wait for at-least 3 weeks if you need a loaner. This is not Audi by any means! I have had very good experience in the past with same company at different place.

Li
Review №28

Audi South is great! Our car buying experience was very easy and not stressful at all to say the least! Geo was our Salesman and gave us all the ins and outs to our new vehicle! Luke was very patient and went into great detail with all the warranty and financing questions we had! Wonderful experience!

je
Review №29

I could not be happier with Audi South Austin! Customer service is amazing. Jon was so helpful and informative. from the beginning of my car search to the day I drove off the lot with my new car he was always easy to reach and prompt with answering all my questions and accommodating all my requests! Jon and Luke both made the car buying process quick and easy and so pleasant. Again, I am so so happy with my purchase and the people at Audi south made the experience that much better! Thank you!!

An
Review №30

New to the Austin area and purchase an Audi from here, and my experience through the whole process was amazing! Jon Ballard was amazing to work with. He was responsive and answered all of the questions I had. Thank you Jon for all of your help! I will definitely be back for another Audi!!!

Cy
Review №31

Had an AMAZING experience here!! Clayton went above and beyond helping us find the car of our dreams and Luke in financing was awesome. Definitely the best car purchasing experience Ive ever had.

Sh
Review №32

We purchased an Audi A5 from this dealership last month. We worked with Chris Alters and he was great. He was very informative, friendly and helpful. Our car buying experience was pleasant and seamless. Highly recommend Chris Alters at Audi South Austin!

Er
Review №33

Great experience, Jose was amazing to work with. I made the 3.5 hour drive specifically to go to this dealership. The team as a whole was amazing and took care of us all all turns. With the limited new vehicles currently, the team did an amazing job taking care of us. Super pleased with all. I will definitely be telling those looking for a positive experience to go see the team at Hendricks. I would recommend this to anyone looking for a quality dealership, with a great culture and and positive attitude. I will definitely go back again for my next purchase regardless of the long drive from the DFW area. Great working with them all. Ask for Jose if you go in, he will take care of you and make you feel at home!

Fe
Review №34

Worked with Chris Alters for my purchase and the entire experience was seamless. Highly recommend Audi South Austin for your next vehicle purchase.

Su
Review №35

Best experience I’ve ever had with a dealership, Chris Austin and Carlos - Sales and Chris -financing were great to work with. Everyone are honest and genuine. Audi South Austin is the best dealership and would like to go again for next one to Audi South Austin. They did all they could to get me the right deal and very flexible in helping me get all set up and deliver the car.Thank you ! Audi South Austin.

Br
Review №36

I bought a certified pre owned 2017 Audi A4 and the buying experience was so great. It was the smoothest process buying from Audi South Austin and I was very impressed with the salesman I was dealing with, Chris Alters. Chris was very helpful throughout the entire profess and was a great person to discuss my future car needs.

S2
Review №37

Have a schedule appointment for service, it took longer than expected, but they tried their best to accommodate my schedule.The facility is very nice and the snack bar was stocked with goodies.Overall, it was a pleasant experience

De
Review №38

Have you ever felt like a dealerships interest in you ended as soon as the ink dried on the financing? Weve always found the service and tech assistance on our E-Tron to be excellent at Audi South Austin, but somehow there was a glitch with our recent tech appointment and we werent able to get help with our list of questions. We came home disappointed, and called Service Manager Lauren Duval. She listened carefully, then asked Carlos Mora to call us to talk through our problems. He quickly realized they were too complicated for our mature skill set and graciously said Why dont I just come out there? He spent a good deal of time, patiently solving each issue and even encouraging us to practice the solutions until they became second nature.Auto service doesnt always work perfectly and learning new technologies can take practice, but you can count on the qualified staff at Audi South to make it right and make it pleasant.

Su
Review №39

This dealership has one of the BEST customer service I have ever dealt with. Philipe Pinto (sales), Bill (technologist), and Robert Lockett (finance). All EXCELLENT!

Ma
Review №40

We loved working with salesman Chris Alters at Audi South Austin. He was attentive, honest and quick to respond to our needs. We found the car buying process difficult and stressful until we visited the Audi South Austin dealership. All the staff were professional and easy to work with.

Ad
Review №41

Went in to lease myself a new Audi Q5 this past week and Clay and the team (including Chris) could not have been more courteous, professional and and easy to deal with. Highly recommend - great product and customer service. Easy to navigate and understand every step of the way!

Mi
Review №42

I couldn’t be more pleased. The entire team here was extremely helpful and made my transition to the Audi family seamless!Jose C needs to be your go to salesman! I was in need of a new vehicle quickly, and he moved mountains to make it happen. He answered every question I had, and searched the region to make sure I was getting exactly what I wanted in a new car. I really cannot thank him enough!!Luke handled the financing side - I can honestly say I have never been put so at ease when signing financing paperwork.The team at Hendrick is amazing, would recommend these guys over and over again!

Sh
Review №43

I bought my q5 here a few weeks back and all I can say is my experience was amazing. Everyone in the office was extremely friendly and helpful. Jose asked the right questions and got me into the perfect car. Couldn’t ask for a better experience. Ask for Jose if you go in, he’ll find a way to get you a car that checks all the boxes. Also, the treatment doesn’t stop after you buy your car. Carlos is the tech guy that helps you learn all the gadgets your car has. He is extremely helpful and continues to help me weeks after buying my car. So happy with this place!

Du
Review №44

Jose was very knowledgeable and helpful! He wasn’t the typical pushy salesman. He actually listened to what I was looking for and did his best to find a car that matched my needs.

Sa
Review №45

I recently bought a vehicle from Audi South Austin. Living in San Antonio, I could not find the inventory I wanted, looked everywhere, then stumbled upon Audi South Austin who had exactly what Id been looking for. I called and was put in touch with Jose Congo. Jose did an amazing job on both my trade and pricing, all while making the process easy and comfortable, me in San Antonio, Jose in Austin. I was then put in touch with Sonny Locket who was equally as amazing. Both were so knowledgeable, I had no question left unanswered. When I met each of them the next day to pick up the car, again, easy and comfortable! They had everything ready to go! Everyone I interacted with at Audi South Austin went above and beyond, all wonderful. Highly recommend! Now, after driving my Audi and loving it, I know Ill be a longtime customer and will make the trek to South Austin for my next purchase.

Be
Review №46

Jose made my shopping experience with Audi so enjoyable and easy. I would definitely recommend this experience to anyone looking to buy a car in the future. So happy to have chosen Audi and to have gotten lucky enough to work with Jose during this process. 😊

ke
Review №47

The overall team was friendly and attentive. Jose Congo was very helpful and transparent on availability and options from the get go. Very patient as well and he made the potentially stressful experience quite enjoyable.

Ka
Review №48

We recently bought an Audi Q5 from here, and our experience could not have been better! Chris Alters was amazing to work with. He was super responsive and was able to answer all of my questions. I knew exactly what I wanted in my next car, and Chris and the rest of the team were able to find the perfect fit for me, despite low inventory everywhere. This dealership makes you feel welcomed and there’s no worry about feeling pressured to buy if you’re not ready. It was unlike any other dealership experience I’ve had. I would 100% recommend this location and team to anyone who is interested in an Audi. Thanks Chris for all of your help!!

Ni
Review №49

John Boyer was our sales person. He was extremely helpful and kind. He found the perfect Q5 for me. I’m very happy with my new car. Thank you John Boyer and Audi South.

Ch
Review №50

I recently leased a new Audi Q5 from Audi South Austin. I worked with Clay Wehmeyer who was one of the best car salesmen Ive ever worked with. I was in my new Audi in less than a day after first walking into the dealership. Clay was extremely professional, knowledgeable and accommodating to my needs. I cant recommend Clay or Audi South Austin enough.

Ja
Review №51

I had a terrific experience when I visited! I was able to work with Jose and he was super helpful and made the process a whole lot easier. I would definitely recommend going to him if you need any help!

Ja
Review №52

The best dealership and the best customer service!! if you’re car shopping at this location ask for Noe Mondragón, he makes the process very fast and easy, he’s very helpful and friendly. Two thumbs up!!

Gr
Review №53

Had a great experience with this dealership. Jose Congo was my main point of contact and he did all he could to get me the right deal and has since been very flexible in helping me get all set up with the car. It’s a professional and welcoming dealership and I’m very happy with the outcome

pa
Review №54

Recently purchased a Q3 with Jose Congo and could not recommend working with him more. He was extremely knowledgeable about all of Audis cars/offering and was willing to go above and beyond to search other dealerships for the car I wanted with consistent communication. Was a refreshing experience to have someone give you straight forward answers and be more interested in your car needs than just making a sale!

Ka
Review №55

Great dealership! Very helpful with my service needs and Steve B especially was AMAZING! Highly recommend these guys for anything you need.

De
Review №56

I have a love/hate relationship with car shopping but I’ll tell you what, I had a smooth ride this time around. Shout out to my sales person, Geovanny V. He was super knowledgeable and was patient with my questions, wants and needs. Highly recommend to anyone who’s looking for a new vehicle!!

Bi
Review №57

I have had several excellent experiences with Audi South Austins service department recently. The Service Dept Manger, Lauren, is an amazing professional--highly knowledgeable, very responsive, with excellent interpersonal skills. Omar who is in charge of the shop is also very expert and a great communicator as well. The videos of the service that Casey does are outstanding and a great customer service touch. These are a very qualified team of professionals. A real pleasure to work with..

An
Review №58

Jon Ballard created a great experience when I leased my vehicle. Extremely friendly and courteous - very much the opposite of the negative sales stereotype. Was very knowledgeable about the car, willing to be creative and very transparent about how I should approach the selection process.

Al
Review №59

I recently bought an Audi Q3 from this dealership and if getting a new car wasnt exciting enough, what made it even better was the service I received from the Audi team here! I specifically got to work with John, Bill, Luke, and Carlos. All of these men were so knowledgeable, kind and attentive. They were quick to answer any questions I had, and gave me an overall wonderful car-buying experience! I am very pleased, and cannot recommend Audi, this dealership, and this team highly enough!

Za
Review №60

Chris was a fantastic!! He helped get a great value on my trade as well as ship and cover the cost of the car I was getting to Dallas! Outstanding salesperson who was also very patient with me! Highly recommend!

Ma
Review №61

Had an awesome experience with Chris (sales) and Chris (finance). Very quick and easy process. One of my best experiences buying a car. I highly recommend these guys.

Ja
Review №62

The folks at Audi South were extremely helpful. The most efficient car purchasing experience I have ever day. Bill Brewer was awesome. He was patient, kind and knew exactly what I needed. I love my Audi~!

Va
Review №63

Geovanny is super helpful and efficient. Despite the limited stock, he managed to find the car that we wanted. We appreciate his time and would highly recommend his service to anyone.

Ca
Review №64

I highly recommend reaching out to Bill Brewer and his team at Audi South Austin! The fact they keep up with my annoying calls/emails with a quick response, showed how much they care for their customers. First time buying- no regrets!

ta
Review №65

Chris Austin made the purchase process outstandingly quick and easy. He went out of his way in his time off to make sure we got the deal done. No haggling. No hassle. Just a straight forward deal maker. Would recommend to anyone.

Ri
Review №66

Didnt end up buying a car, but the service was awesome. Jon Ballard was a great salesman. I will highly recommend this dealership to any one needing a new car!

Re
Review №67

Had a great experience buying a car at Audi South Austin. A family member had recently bought a car there and recommended Chris Austin, Audi Brand Specialist, to us. I have to say that it was the most relaxed and seamless experience we have ever had buying a car. Chis was very knowledgeable and there was absolutely no pressure felt during our visit. They were busy but still responsive to our needs as we progressed through the looking/deciding/buying process. We would not hesitate to visit this dealership again in the future!

Ry
Review №68

Team was awesome and we got a fantastic deal with Phillipe and Luke helping me out. They got us exactly what we wanted and helped customize some stuff where we needed additional coverage or help during the financing process. Would recommend for service and awesome inventory!

Ch
Review №69

Ive leased/purchased several vehicles from Audi South Austin over the years, and the experience has always been seamless and pleasant. In my most recent transaction, Jon Ballard was great to work with and handled the entire process over email/text message, and I spent less than an hour onsite at the dealership signing paperwork. It was also a Covid-safe process with everyone I dealt with wearing masks, which I appreciated given my concerns. Highly recommend as the best option to pick up a new or used Audi in the Austin area!

Br
Review №70

I just leased a brand new 2022 Q5 from Audi South Austin. Jose Congo made everything so easy and left me worry free! I highly recommend him.

Ke
Review №71

Grace was so helpful and communicative through out the entire process. I’ve been using Audi South Austin for the past 5 years of service and repair and would definitely recommend.

Gr
Review №72

Chris Alters did a great job guiding me through the purchase of my 2020 Audi S4. He was friendly, knowledgeable, and has been more than willing to affect my cries for help in figuring out all the sophisticated wizardly in my new vehicle after purchase. Car buying is always stressful but Chris and the entire staff made it as painless as possible. Thanks all!

Sa
Review №73

Jose Congo was amazing! Very knowledgeable and didnt treat you like the typical car salesman. Thank you again Jose! Appreciate you! Go see him today yall!

Ni
Review №74

We always feel taken care of by Audi South’s service team, especially Steve B! They are always accommodating and get the work done as fast as they can.

Br
Review №75

Great experience all the way through! Lena did a great job making us feel welcome, Geovanny was very helpful with all of our questions, and Luke was super thorough with all the finances! Very pleased with our experience and look forward to returning in the future!

Ev
Review №76

Noe Mondragon was a excellent sales person. The whole experience was 1 of the more enjoyable car buying deals I have done.

Ja
Review №77

Adrian Acosta and Geovanni Ventura were super awesome to work with. Bought my vehicle and they made it an extremely efficient, hassle free process. In addition, they really care about their customers and are extremely honest and transparent. Will definitely continue to buy from them and highly recommend to anyone in the market for an Audi. Thanks!

ak
Review №78

After a bad experience in Audi of North Austin a couple of years ago, I had never thought Id be back in an Audi showroom. Noe was very courteous, not at all pushy, and answered all our questions in great detail. His manager, whose name I dont recall, even offered me to take the car out to for a couple of hours for grabbing lunch or for getting better feel of the car we were interested in.

Ch
Review №79

Just purchased a new 22 Q5-fastest, easiest purchase I have ever made. Jose took the time to make sure we got the vehicle we wanted; Adrian and Craig made sure we were happy with the numbers; Luke was fast and efficient with the paperwork, big plus!

Ja
Review №80

Mr. Juan Reyes did a phenomenal job helping me find the perfect Audi for me! He extremely knowledgeable on the vehicles and got me the best deal possible.Thank you!

Pe
Review №81

This service team really exceeded my expectations. Lauren made sure I had a loaner when my vehicle had an issue and they even offered to drop off where I work. 10/10 great experience overall.

Ti
Review №82

We had a great experience here. We were greeted as soon as we walked in and were offered drinks while we waited for a salesperson. Chris Austin listened really well, as we came in and knew exactly what we wanted. He knew his stuff, made the process of buying a car super quick and is a man of his word. I would definitely recommend Audi South Ausin.

Br
Review №83

Had an amazing experience here. Everyone was so nice and went out of there way to help us. Geovanny was our dude ask for him when you go! Also Luke the dude you sign papers with is great too. All around amazing experience!

Le
Review №84

Chris did a great job during our visit to Audi South Austin. Everything went very smoothly. It was a good experience and I would recommend Chris and Audi South Austin for anyone looking to purchase an Audi.

Ka
Review №85

Loved working with Philipe! His entire team made my experience fun and easy. Thank you!

Si
Review №86

Philipe is the best of the best! Made me feel so comfortable and confident with my purchase. I will never buy another car again unless he is my sales person! Definitely recommend!!

fa
Review №87

Amazing car purchase experience. Geovanny was extremely helpful and went above and beyond to take care of us. We look forward to working with him again in the future. Fantastic customer service and we really enjoyed the entire process.

jo
Review №88

I want to start of by thanking Noe for taking care of me on my purchase of a new A4. I was a bit to handle but they got me squared away. I will also add that the management starting from the GM all the way down to finance “Adrian” are very well versed and have high expectations when I comes to customer experience/service. Thank you gents for the help I will definitely be coming back and referring all my family and friends.

Da
Review №89

I take our Q7 to South Austin Audi. Steve is my guy. Hes always direct, succinct, and willing to help in a variety of ways. Scheduling is easy and invoicing/costs of maintenance is straightforward. Theyll always perform a courtesy wash, and with 2 young kids, its very appreciated. Overall and over the years, Ive personally had much better experiences with the South Austin location when compared to the North Austin location.

Jo
Review №90

Jon Ballard and Luke Parker helped me purchase my first dealership Audi A4 and the experience could not have been more reassuring and transparent. Making expensive decisions are not easy, and both exemplary team members clarified the best options for me in full detail and helped me make the best decisions. I am so excited for my Audi and to continue our relationship together with Jon and Luke; both are valuable assets to the team. I look forward to working together.

Mi
Review №91

Where do I start? My experience with Audi South Austin from start to finish was on another level. First off trying to buy a car during a pandemic on my own was nearly impossible. I submitted so many online inquiries and the one that stood out was from Chris Austin. In the car game Chris is your true MVP! His response was cool, calm, and not overbearing in the slightest. I felt like he truly wanted to help me. I gave Chris my budget and he took care of the rest. There were no surprises! Chris did an amazing job of keeping me in the loop the entire way, making my experience almost too easy. And when it came time to pick up my new baby I was in and out, which if youve ever purchased a car in your life that does NOT happen.They say it takes teamwork to make the dream work. Bill (sales manager) Thank you for making sure I was being taken care of every step of the way. Sonny (finance) your smooth, calm, professional demeanor made signing my life away enjoyable. Philipe you were a great wingman. Carlos, your Audi brand knowledge was impressive.To the Audi South Austin Dream Team.. THANK YOU!! See you in 3 years!

St
Review №92

Great experience. Inquired after seeing car online. Quick response, friendly and knowledgable. Aligned on price and flew to Austin. Audi South Austin picked me up at airport. Worked with John and he was great. Once there, was in and out in 1 hour, Sonny was helpful with paperwork and love the car! Will do business with Audi South Austin again!

ra
Review №93

Just bought my first Audi from Audi South Austin. Clayton Wehmeyer and his team provided the best buying experience ever. Clay is very professional and personable. He answered all my questions, was patient through my extensive test drives and anticipated all my needs before they arose. This was the best customer service experience I have ever had. I will definitely be a repeat customer and cannot recommend Clay and team enough.

Am
Review №94

Best people work here. Their followups and over the top efforts to make sure you buy car of your choice are really appreciated. Hendrick always is the best!

Ja
Review №95

Absolutely awesome experience. Geovanny was incredibly helpful as I compared models and had the Q7, etron, and TT Roadster ready for a drive when I arrived. When Geo was out of the office, other folks on the sales team stepped in to make a smooth transition. Great follow-up from the entire team and no pressure to buy. Chris was awesome when it came time for signing - don’t think I have ever had fun signing on a car before! Overall, awesome buying experience, and that’s amazing in a market with more buyers than available vehicles.

Mo
Review №96

Just got a Q5 from Geovanny who was super helpful and knowledgable about the vehicle. We walked away very pleased with our experience and will definitely continue to give Audi South Austin our business.

Ra
Review №97

We recently had the pleasure of purchasing a Q5 from Audi South Austin.What an amazing sales experience we had! GeoVanny was my contact and he did a fabulous job answering several of my questions at all times of the day and his professionalism and great customer service was one of the main/compelling reasons to go with this dealership (Vs others). He was also very truthful when it came to responses and sharing information. When we went in person, he had the vehicle cleaned up and placed inside the showroom in the demo area which was supercool (it obviously looks great this way and much better than putting it in a parking lot with hundreds of other dusty cars)Carlos was another person who was very helpful and helped us understand the vehicle features and was very patient.It was very thoughtful of them to arrange a technical specialist so that customers get the best out of their vehicle.Overall it was obvious that Audi South Austin cares for their customers and this was definitely our best auto purchase experience we have had with any of our cars.Great job GeoVanny and great job Audi South Austin and staff!!Ramesh

Ke
Review №98

I had a great experience and was well taken care of by one of your finest and knowledgeable salesmen Philipe pinto. The most easiest and smoothest transactions I’ve had at a dealership my entire life.

Sa
Review №99

The Cavender Team was great. Max took the time to listen and understand my needs and wants to get me a good offer. Chelsea was the friendliest and personable finance person I have ever worked with in a car deal and Jay post sold me on my Wrangler purchase by telling me all the great aftermarket things I can do as well as invited me to be a part of the Austin Wrangler club and show me how to use my Wrangler to off-road the right way. Highly recommend the dealership and the team!

Fu
Review №100

The team at Audi South Austin is exceptional. Ive been accustomed to poor service at other dealerships, but Audi South Austin is a cut above! The service team is prompt and courteous, especially the Service Manager Ms. DuVall. On the Sales side, Jose is incredibly knowledgeable and easy to talk to. 5 Stars all day!!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4738 S IH 35 Frontage Rd, Austin, TX 78745, United States
  • Site:https://audisouthaustin.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 512-782-8176
Categories
  • Audi dealer
  • Auto body shop
  • Auto broker
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7AM–6PM
  • Wednesday:Closed
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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