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Publix Super Market at Ponce
1001 Ponce De Leon Ave NE, Atlanta, GA 30306, United States
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Publix Super Market at Ponce
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Ca
Review №1

We had a mixup with an online order yesterday morning at this location. Peaches and Leticia in the deli both did a phenomenal job putting together a large wrap tray for us. They were so pleasant and really love their customers. Huge props to these ladies however everyone behind the counter were second to none. Thank you ladies for taking such good care of us and helping to make our event successful.

St
Review №2

Great store 5 star...however, some of the customers in that neighborhood are lets just say a little entitled acting for NOOO reason. FYI I have been shopping there off and on for 20 years.

Lo
Review №3

Clean store. Great staff. One of the smaller stores but I love this location.

Ma
Review №4

Super friendly and nice staff, especially if you can relate and have a laugh with them. Ms. Sunshine is the best!Smaller sized store, however they seem to get restocked quickly (current problem). Only negative, dont try for a sub during busy times. Too many people know of the quality!

Sl
Review №5

Everyone in this store are awesome. Its not too crowded and there is parking always.

Fe
Review №6

Fast service. Good take away food. Polite staff.

M
Review №7

Publix are always a great place to go shopping. You always get what you expect. Now... At this particular location you can always expect for them not to have something that others would have and to not have a very good selection of the things that they normally carry. Also, theyre always out of very basic stuff. For this reason I give it a 3. Ive been to this store maybe 10 times over the years and Ive never been able to come in and walk out with everything that I wanted even if it was only a couple items. There is always something theyre out of. Publix Management/Corporate. Are you hearing me????

An
Review №8

The staff are very friendly & helpful & I love the savings. The customer service are fast & courteous. You are much better than your competitor.

Ma
Review №9

Publix was my daughters 1st job in Brandon, Fla. Then when I worked with Shaw industry, I met Mr. Publix. I have been a fan of the Brand 30 yrs Especially their Black & white cookies and great selection of Fish. Reminds me of the Jewish Bakery across from Yankee stadium, I grew up with..The staff no matter what store have excellent employees. Publix #1 for mePeace & love

Ro
Review №10

I just want to commend Lillian at the customer service desk as the gentleman in front of me was extremely rude with his physical interaction with her and the entire time she kept her cool. He even snatched his receipt from her and she literally said and did nothing to him other than give him print and courteous service and then after being so rudely treated welcomed me with a warm greeting. Well done.

Em
Review №11

I just walked out of Publix and I am currently sitting in my car writing this review. I went into Publix this afternoon to pick up salmon and some other items. I recently moved from Florida a few days ago on my own. I’m in my early twenties and I have never really done major grocery shopping before on my own so you can imagine I was quite lost. I was the phone with my mom and she was trying to help me navigate throughout the store but was limited help when I got to the counter to ask for a fresh piece of salmon. My first encounter was with an oriental female who was preparing sushi trays when I asked for assistance she ignored me. My second encounter immediately after was with an African American lady who did answer my question and directed me to another associate named Eric. The African American lady and The other lady who seemed at the time to look oriental started laughing at me; I find that very disrespectful. Now moving on to Eric, he was assisting me at the counter and I was on the phone with my mom as well but I was giving both equal attention I told him I’ve never purchased from this counter before so I have no clue what I was doing he seemed to be very frustrated and annoyed he was rushing me to make a selection so I made one even with his vague explanation. After he walked away I put to and to together and noticed the price difference. What I picked was higher in priced so I told him when he came back I would like to change my selection and he got upset and slightly raised his voice. I apologized even tho I shouldn’t have to because he is on the time clock and he’s making money to be there to service customers by choice. He proceeded to get my new selections and handed over my wrapped up package of salmon. I previously lived in Florida for years and have shopped at Publix for years. That was the absolutely the worst and I mean the worst customer service I have ever gotten. Shame on you Eric.

Ch
Review №12

Ive been in Atlanta for over 10 years and frequently went to this particular Publix daily for 5 of those years. Its one of the best in the city. Always polite staff.

Al
Review №13

The best baked wings. 🤙🏾

Sy
Review №14

The best and cleanest place to shop. The staff is very helpful and friendly, which makes for an overall enjoyable shopping experience

De
Review №15

Always find what I need at this location. Great customer service.

Te
Review №16

Just like any other Publix great service. Smaller than most stores though. More variety than the Publix in my area

Ze
Review №17

Deli manager kaleshia and her team this morning was amazing love coming in dealing with nice good energy. I hope I spelled her name right but they were great like always

Da
Review №18

Always a pleasant experience with Publix. Clean store, helpful employees.

AB
Review №19

This Publix is always clean and employees are always pleasant. Their veggies are always fresh and organized. Someone is always there to help in the bakery if needed. Shelves seem to stocked well.

Ti
Review №20

Wonderful customer service and Mr. Walter in the Deli area is a pure joy! He was incredibly helpful and just had a wonderful personality! Thank you Mr. Walter for recommending the Mojo Roistessirie chicken!

Na
Review №21

Very poor customer service from cashier meme. she had a very nasty attitude she didnt tell me my total didnt even say hello. i say hey she didnt respond nor when i said thanks no respond. im so disappointed probally wont shop at this location again.

CL
Review №22

The workers at publix are very kind and helpful.

AR
Review №23

Publix is always a good grocery store to shop in. If you give a bad review, its mostly like an individual rather than your overall store experience.

Sa
Review №24

Very convenient to where I live and the staff is always incredibly helpful.

An
Review №25

Manager at the Deli she was on the line serving, Ignore when I walked up, I told you you had 3mins till customer chuckled, yet she was fixing the carryout asked for exstra wedges she showed me my carryout open up on the line customer looking and tonefully Stated These are not enough I said mam please dont ask the customer who said Ill pay for she says it a have to be weight anyway not your dinner chosen.i asked for extra tender she gave 3 its going in another bag which simply could of put it small as she picked inside the carryout when the Man on shift on the line with he where 🕶️ glasses they were laughing and I heard what she said about me hurt my feelings, I sat in the parking lot to collect myself Called customer service place me on whole Deli picked up and it was her place me on whole for 12mins. I hung up I will say they all need Orientation on kindness and politeness and never judge a person if they ask him for something extra and willing to pay for it even states that so please never ever do a customer like this again Ive been in the service field before myself 25 years ago my age is 55 she was looking at today and Ive been on manageable hotels Burger King Crystal for 12 years so running corporate level industries is my specialty I was even a part-time shopper will go around in grade how you do and the quality of your service maybe you all need to go back to that surprise shop or stand back instead of the managers the store managers or supervisors walks around with shirt and ties and looking and you standing right behind you maybe you need to be checking out how the communication is going on because its very lassitosis very lassitosy

Jo
Review №26

This is my regular grocery. Solid produce, nice staff, better Prices than Whole Foods nearby easier parking that Murder Kroger

Ki
Review №27

Well-kept, efficiently run store.

Mi
Review №28

I love this publix its small and great parking

Mi
Review №29

I always have like this Publix people are very nice always busy not too crowded I always will

WA
Review №30

Personnel always friendly and they stay stocked on sale items.

je
Review №31

I always have good service at this Publix. Curbside pickup is usually always on the target. I recommend this store. I love Publix..they are always so clean.

De
Review №32

Just moved to the area and definitely is my favorite store to visit because the employees are so nice and very helpful.

Je
Review №33

Do not try to turn left off of Ponce de Leon into the main entrance. It took me three light cycles to turn left because the local people refuse to leave you enough room to get through. I didnt realize that Atlanta had gotten so rude

Gl
Review №34

Thanks for the opportunity to tell of my experience at Publix truly it was a pleasant one, I had to purchase Mother day cards for my mother for Mother’s Day who’s a patient at Budd Terrace Rehab with the store being somewhat crowded I was still able to get what I needed I and get out and on my way for my visit with Mom.

Lu
Review №35

Best publix to shop at they have everything plus its clean.

To
Review №36

Clean well stocked and mask compliant shoppers.

Ti
Review №37

Clean, well stocked store. Today manager asked bagging assistant to step further from me as we were bagging groceries. I appreciated the reminder as I sometimes forget. It would be good if management also asked the floor staff to keep a courteous and safe distance from the customers as they work on the aisles.

Br
Review №38

Nice store, nice staff. Nice chicken!

Sa
Review №39

Excellent service by Audra in the floral department! Very beautiful arrangements! Thank you so much!!

Be
Review №40

Relaxing atmosphere!!Staffvery helpful and courteous.

Er
Review №41

Very clean environment. Friendly professional staff!

As
Review №42

An actual grocery store where it isnt self check out only. Fantastic workers and fast & friendly.

Ja
Review №43

I went and got lunch pull pork plate my meat was raw some cooked but straight up and raw and the fried okra was stale so basically I paid $8 for a plate that I couldnt eat.

Sa
Review №44

The best organise and organic 100% recome

On
Review №45

This store had every thing u need when going on a bar- b - que for the 4th of july.

St
Review №46

Get the twisted ribs. Theyll change your life.

Ja
Review №47

The ladies in the Delio were very nice and made me fill welcome. My sandwich was really good.

Lo
Review №48

Horrible experience. I asked two different employees about the international isle no one knew anything, the funniest part they were both foreigners. So I couldnt find what I was looking for.

Vl
Review №49

Good. Fast. Great customer service. As always...

ro
Review №50

This establishment, is directly across the street from where I live. And, like its competition, PUBLIX supermarkets have their own SPECIAL features, that makes them stand out, from the competition.

Ni
Review №51

Still A Slight Hassle To Get In And Out Of This Particular Location But Its Publix So You Know That, For The Most Part, You Will Find What Youre Looking For Accompanied By Friendly Guest Service.

Sa
Review №52

Customer service was EXCELLENT!! No complaints.

Si
Review №53

Clean, friendly and covid compliant, ie masking, social distancing.

Mi
Review №54

Always super nice people at Publix, little more expensive but totally worth it.

De
Review №55

Cashier was very nice, I enjoyed shopping there.

Sh
Review №56

Super clean, friendly staff and great produce🤗

Mi
Review №57

I really loved the salad.

De
Review №58

They had Salmon! I love Salmon!

Ad
Review №59

Great clean. And customer service is awesome

Re
Review №60

The lines moved quickly for a busy afternoon and the store was nice and clean. However, I did see a couple of customers not wearing masks.

Mr
Review №61

Always get great service here !

Ay
Review №62

Just like every other Publix, the service here is outstanding and well-stocked

Wi
Review №63

I came in for my Covid 19 shot and after I received it I decided to get a nice T bone steak and I was shocked when there was only 1T bone in the entire store. Out of all the meats in the meat section...just 1T bone. Really?

Ro
Review №64

Ran out of covid masks, stopped in to buy some, they did not sell them, but did offer one for use now & suggested nearby home depot for more. Ty!

El
Review №65

Really nice staff! Great clean products!

Ly
Review №66

Clean store, friendly and courteous workers.

Ad
Review №67

The staff is friendly and helpful

je
Review №68

Publix is a little pricey but I keep fresh produce and meet

Ja
Review №69

Ive been going to that location as a kid back then and then I gone back to Publix again, its been a long time since.

Ro
Review №70

Stopped in to get Covid-19 Mask, none sold here, but store associate recommended Home Depot, Thank You!

JO
Review №71

Great store and customer service

El
Review №72

Very nice, clean, organized store although the bathrooms could use some improvement.

Da
Review №73

My experience is usually 5 stars but today I’m giving this location 2 stars because of my experience in the deli. I always get a sub made on my lunch break and it’s usually amazing but today it was horrible. First, the experience and the taste. Initially Dereka started making my sub and she knew what she was doing but Tiffani felt the need to correct her and assist in making my sub how SHE likes her sub. Tiffani also added A LOT of oil to my sub so it’s greasy and disgusting. At the end when my sub was in the oven I tasked Dereka if she could remove it because I don’t want it toasted and Tiffani interrupted, “it’s on a timer”. Sure enough, it was way over cooked. I simply cannot eat this extra toasted grease ball of a sub. So much for my lunch. If I visit this location again, I’ll be certain that Tiffany doesn’t “assist” me.

Co
Review №74

Very convenient. The employees are real friendly.

Ni
Review №75

For Some reason at the Deli, the Ladies decided NOT to make Subs, until they finished with the Prepackaged items.

Jo
Review №76

Friendly staff and good selection!

ca
Review №77

Publix supermarket is only store for me the staff friendly and helpful store clean an plenty of cashier s I shop there because I enjoy it

To
Review №78

Always surprisingly well stocked and clean and friendly.

Mo
Review №79

Always Great people there clean store

Ki
Review №80

Deli service is amazing, the younger guy with the gold rimmed glasses went the extra mile for us even though they were closing and he was very friendly as well.

Ch
Review №81

The deli person was quick to served me. The selection of fruits and vegetables was great. Everything that I needed was in stock. The check out person was great. I separate the items on my recyclable bags what I wanted in each bag.

Mi
Review №82

Great place to grab a quick lunch

LJ
Review №83

Always love shopping in Publix. I find it to be very well set up, and the people are very friendly

Am
Review №84

Groovy. They have nice variety of fresh produce, meat, dairy and baked goods. Prices are very reasonable too.

Lu
Review №85

Please Publix manager, ask to your customers to use the mask protection inside your store to avoid contagious.The best bakery in town. The manager in person is guiding clients to go to the free service line and expedite their payment. Pita was very kind.

al
Review №86

Clean, well laid out and stocked nicely. All the staff I encountered were helpful.

Su
Review №87

This Publix stays Well Stocked...

Mi
Review №88

Love my intown Publix

Co
Review №89

Though Im usually only running in to grab something from the deli, its consistently quick and its a clean store.

Ba
Review №90

Not the largest publix but a good stop for essentials...and wine.

Be
Review №91

Always stocked and friendly people. I am seeing less and less people outside asking for money.

An
Review №92

Great tuna subs

Ra
Review №93

The staff was very courteous and helpful. The store had bounty paper towels and hypoallergenic wipes. They were out of the fish that I wanted, but I was able to order it. Will definitely go out of my way again just to go the Publix on Ponce.

Da
Review №94

Very good.

Li
Review №95

Great deli experience! Marie went above and beyond to make some amazing subs, twice having to hunt down ingredients for me. Thank you!

Sh
Review №96

Some shopping spaces are a bit tight for social distancing and very few customers are honoring the directions for one way isle shopping. Store is clean and well lit. Products are easy to find and the workers were pleasant and knowledgeable when responding to questions.

Ta
Review №97

The customer service skills and the food are exceptionally special, they are just over priced though I much rather shop at Kroger.

La
Review №98

I love Publix I just don’t like this location, management is messy and constantly talk about employees to other employees. They literally told everybody that this one girl was about to get fired and said they, “didn’t like her”. The store is great they just need more leaders who are competent in their area and professional in the work environment

La
Review №99

It’s a Publix! Also it’s very clean and they are nice.

Ki
Review №100

Great service and everyone kept a good social distance 💎

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1001 Ponce De Leon Ave NE, Atlanta, GA 30306, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 404-892-9229
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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