Customer service is always good! Hot food & subs are always fresh & delicious! The employees are so great & high quality people! Bakery is A1 cookies! Heath cookies are the absolute best!! I love the pumpkin cookies too! They all need raises! I appreciate great quality service & people.

Publix The Best Everything this store at Publix.com one of the higher selling ranking storesI use to Work for them we know the high ranking stores ....

Never pre order from the deli for lunch. They get overwhelmed and I’ve had to bail on three pre orders now because after 30mins I can’t wait any longer. Just turn off preorders and have people come in person and stop wasting time and food.

Fine stop. Grocery store. No complaints.

Someone needs to do something about the produce here, it is in fact a grocery store right? There is regularly moldy produce out. For the high prices they’re charging, I expecting high quality. You can’t just slack because of location.

All Publix, especially this one, always have enough staff on duty. You can get in and out quickly! The staff is very well trained. Tell pack your groceries and take them to your car and no tipping is allowed its a free service.

They keep everything up to date. Whatever you buy, you never get the feeling that you are buying items that are less quality. I am a hardcore fan of Publix. And pay attention to their weekly BOGO selection!

There was always someone there to give assistance is finding a product. Some employees went above and beyond, by not just telling us where to find an item, but actually leading us to the product! Excellent customer service!

Great place to stop by for lunch and groceries. Always friendly people working who recognize me. $5 dollar sushi Wednesday and a bowl of water melon is always the go-to

Crowded but with nice people and attentive and helpful staff.

Within walking distance. Employees are very cordial and welcoming. Store is clean, organized, efficient. Products are top of the line: fruits, vegetables, meat, flowers. I love it.

Always helpful employees, and friendly. Really like the Peach. Thanks to all the employees

I was waiting in line at the deli and I asked one associate about the food but he was very short and I couldn’t understand but then Ronesha came out and she was amazing she explained to me what everything was she made my sandwich and I bought hot food wings and her customer service skills are AMAZING ‼️ So I go check out and Kay was super sweet and she bagged my items soo neatly I just want to say great job Publix in Buckhead you have 2 great workers 😊 satisfied customer

Always friendly staff and clean. Thankful they are close.

You will enjoy the Peach. Stay away from pharmacy. One of the assistants there not very nice

This place is still allowing dangerous homeless people in the building. We are supposed to feel safe here. I dont feel safe at all when theyre still allowing this to happen.

They were so nice I had vouchers for baby formula and the employee Larry was just so amazing and so sweet I was getting so nervous that I was holding up the line with my Wic vouchers but he was just so reassuring saying that they take care of every customer with the exact same patience and care no matter the circumstance and I truly appreciate you guys having somebody like Larry working there.

Stopped in after work and I can always expect a great experience here. The food was definitely fresh and the deli associate was nice and friendly. Self-out was definitely a plus because it made my trip quicker than what I expected.

Nice people, recieved plenty of help getting items, store worker went out of her way to find me an electric chair because of my handicapped and was able to get one despite their being none in site. I appreciate the girl going out of her way like that

I love this Publix! Lately it has been pretty well stocked, especially with all of this pandemic mess. The employees are nice and helpful. It is clean and they are usually at the check out line to get customers out quickly. I love their deli! Good sandwiches and dont forget the chicken! Great grocery! But dont go there hungry or youll spend alot of money! Too tempting!

Good location. Convenient for buckhead shoppers. Parking is hard though.

Customer service sucks! Everyone I asked for help was rude except two very polite older employees.

Love shopping at Publix but its a little pricey for me

Its Publix! Good customer service, a lot more options than the one by my house.

Well stocked shelves, very clean store, ample parking, good customer service.

Love shopping.at Publix.Everyone is so nice and the service is wonderful.

Always fully stocked.Endbetter.life

Nice, clean store and very helpful staff

ALWAYS CLEAN AND CLEAR... EMPLOYEES ARE ALWAYS IN A HAPPY STATE...

Quiet clean and well stocked. I love the BOGO deals

Publix has the bestBakery in the worldEverything in Publix is clean and freshThe restrooms are always cleanAnd I really like the buy one get one free

Sarta with the accent, was very rude to me. I was doing an instacart order and came to the deli to get the meat since I already was finished with my order. The meat was not ready yet, which was no problem until “Sarta” tells me I have to wait because she had other customers. No one was standing in line behind me at all. A gentleman was in front of me and walked off. Instead of her saying, “just give me one sec”, she proceeded to tell me I have to wait & not even trying to make eye contact with me which is even more rude. She proceeded to what she was doing telling her other co-worker, “you can take care of them if you want but, I have stuff to do”. Now I have worked in customer service for years and I know this was not the proper way to do things. Her other co-worker whom is black like me also did not even want to help. Now I could understand if it was a ton a people in line. It wasn’t NOT ONE PERSON. They did not want to tell me their names so I got it from one of their workers. Respect is something serious & they were very disrespectful. Both of them. Also, she tells the man that finally walked backed up that she was sorry for the wait & he wasn’t even standing there when she was helping him. But she tells him sorry and not even try to address me? Manager definitely needs to talk to Sarta & her lil employees.

Parking lot is a pain but overall very nice staff and good produce

Dipal was very helpful. I threw my keys in trash can by accident and she helped me clean them off and my hands. Deli is great.. very busy location

Very clean store with an amazing staff!

I WAS PREPARING A CROCK POT DISH AND I NEEDED LAMB SHOULDERS AND CARROTS AND BROCCOLI. SO RAN INTO PUBLIX GROCERY STORE AND RAN OUT. QUICK FAST AND IN A HURRY. PUBLIX HAS THE QUALITY AND CONSISTENCY OF A HIGH STANDARD PRODUCT. THANKS PUBLIX

Expensive compared to other local grocery stores and the produce is significantly less fresh. Shame. They used to be top quality.😔

Great. The supported the Real President. Not the sell out they installed

Large store with variety of products. Very clean and friendly associates.

Nice clean store and nice food selection

I placed an Instacart order for pickup. Among the items on my list was a Dutch apple pie from the Publix bakery. Cutting into the pie for dessert a few hours later, I discovered the pie was cherry, not apple. I called the bakery and explained the situation and was transferred to customer service. Customer service explained that since I didn’t want to come back to the store, I would have to get my refund from Instacart. Instacart promptly refunded my money. The issue I have is that no one asked or was even concerned about the mislabeled pie. Thankfully, I don’t have any food allergies. But it’s something to be mindful of if you do— particularly with “fresh” baked, cooked, prepared food items.

A huge line at self check out and only two human cashiers at 7: 30 on a Wednesday night. Why? A lot of people grocery shop at this time. Other than that clean and well organized.

Quick service clean store.

Great service and selection. Not even in checkout long

The biggest Publix EVER. I love it!

Makes subs really quickly! Outdoor eating area is nice.

Always has everything I need and helpful staff

Lots of choices and Convenient location 👍😊

Manager didnt know where product was and got attitude with me because I asked

Bigger than the two locations in the area.. Never leaves me for wanting of a grocery product.

Love publix

Nice wish it was in Memphis

Keep up the Excellent work.

The workers have no customer service skills

They pharmacy people were very nice.

Big store and clean.

Great place to shop great service

Very neat and clean

The Manger thst is over the meat department is the best

Got a flu shot with no appt. Quick, easy, painless. Plus got a gift card.

Publix, where shopping is a pleasure!!!Love it.

Clean store, friendly staff and well stocked.

This store has a huge variety of products. Everything i need with competitive prices. I absolutely love the staff and managers.

Niceq

It was Great

Publix is always excellent

Automatic wheelchairs need to be tended to. All were LOW BATTERY. NEED TO BE RECHARGED AND TENDED TO. NO CART. CHARGED CART SO I LEFT.

Clean store; however, several shoppers did not wear masks. I was very uncomfortable shopping there.

I really like this location. Its in abundance.

I went to this Publix location on Thursday, August 13th around 9.35pm. The lady at the customer service desk, I believe she was the manager was very rude and disrespectful. I occasionally go to Publix to use there money services to send money internationally and sometimes shop for specific grocery items. I asked the woman if I was able to use there Western Union services. She states that Western Union was shutdown at 9.30pm. I said ok I understand. I then asked her what time would the store be opened the next day, as I don’t normally go to this location to get anything done. As I was about to leave, she then proceeds to offer and say she would look to see if it would allow her to complete the service of sending money. At first, I thought that was nice of her to offer; but things turned for the worst after. She then gets interrupted while helping me by another cashier, which I thought was rude, who needed assistance at the register.This manager walks off, leaves me at the customer service station to go and help another customer. She already stated that Western Union was shutdown at 9.30 pm. Why would this woman offer and tell me that she’s going to check in the system to see if it would allow her to do it; then leaves me at the customer service station to go and help another customer.If your providing customer service you just don’t do that, you help one guest at a time not two at once. That’s why there are multiple employees working. She could’ve finished assisting me instead of having me wait even longer, as time was limited. That is very unprofessional, her customer service skills needs work.Long story short, she then calls on the intercom for another manager to come over and assist me because she heard me complaining to the cashier about what she just did. This other manager walks over to customer service where I am, he doesn’t have a clue what just happened. She’s finished helping the other customer, then walks over to say she told me she was leaving to go help the other customer.Whether she told me or not, you just don’t leave a customer hanging to go help another. You respect your guests time or if you can’t help you get someone immediately to replace yourself. I then told her I had to be somewhere in about 20minutes her reply was ‘so go’. I thought that was very rude and disrepesctful. It was about 9.45pm and the store would be closed very soon.This woman then had the nerve to walk off, without finishing what she offered in the beginning and left me at the customer service station with the other manager. I explained to the other manager what needed to be done, he then tried to assist me and tells me that oh it won’t allow him to complete it, because Western Union was shutdown. This could’ve all been avoided if this manager, finished what she offered in the beginning. Instead of having me wait while she assists someone else. I honestly hate that I have to write this review, because I love Publix and there services, but I was truly disappointed with what happened that night. This experience was horrible and I will avoid going to this location at all costs !!

Very good Publix store. Its a smaller place so they might not have everything they have at larger places. I live in the area, do 80% of my grocery shopping here.

My neighborhood Publix never disappoints, always clean and has everything for my grocery needs.

It wasnt much crowded around 7 pm.

Limted selection, but still a good store

Rina was my cashier and she was really wonderful! I was about to (reluctantly) spend a lot of money on Christmas cards, but she informed me that there was a coupon for cards this week and asked the young man bagging my groceries to go get one off the shelf for her to scan for me. Such wonderful, thoughtful customer service. Thank you so much to them, both!

Prices a little higher. Huge store.

Using your own bags at the self checkout is ridiculous, non existent staff has to verify constantly. They should also consider restoring their normal hours, people that work and have kids cant always make it there and finish shopping by 9pm.

7pm, 11/09/2019Service quality was as low as one would expect inside or near the perimeter, but this occasion is worth mentioning. I was attempting to get warm food, and that warm food was cold. This presents the obvious problem of my enjoyment, but it also suggests that the food holding temperature were incorrect. I dont need my food to have bacteria in it. Some of the problem would be of the food holding area being inadequately managed, but the server also had macaroni and cheese essentially pre scooped and sitting in the scooper where it would get even colder.There was too much wrong to assume this was an isolated incident.

Curbside was slow 2day 20minutes wait, even after I called when they said if groceries not out in minutes. Thats what I get for changing pickup location haha.

Nice people. Helpful staff. Clean store.

Leaving a review due to a friendly associate experience we had. Was buying some pre-packaged pork from the meat section and the stocking associate nearby noticed us discussing the portion size being too much for what we needed, and we mentioned we were looking for a smaller portion of meat. He took the time to offer to cut down the size to what we were looking for and re-package/price it, which was nice. Good customer service right there.

I found everything I needed quickly. I like the way the store is maintaining social distancing.

I had been a long time since I started visiting this location again. I have decided to make it part of my morning commute to work. Why? Because its pretty easy to get to and get around in the store.This location is not designed like most locations. They are still kind of old school so that means things are placed in different areas. However they make up for it with their employees and products. Love this store. Everyone is helpful and friendly. You always see someone on the floor doing something to keep it nice and together. Never bumping into folks either.

Clean! Great selections and displays.

What sets this Publix on the map is its one of a kind customer service. The staff here are the most helpful and customer friendly of any Publix you will find in Atlanta. Its no hardship for them to guide you down an aisle to find what youre looking for, greet you as you come in, or find some creative way to make you smile, and feel like part of the Publix family. The store is always well stocked with a variety of foods including international favorites, fresh organic fruits and vegetables, and mouth watering pastries. If theyre out of an item, theyll go so far as to travel to other Publix stores just to keep you appeased. Truly a place worth shopping. 5 stars across the board.

Publix is Publix except for minor differences. I rarely visit this location so dont ever know where anything is. The staff is friendly and helpful. The produce is very well tended, the fruit platters always gorgeous.Theyre remerchandising the wine aisle today, 3/5/19. Good luck finding your favorite tomorrow. 😄

This place just fired me for a 2013 weed charge in a state its now legal. Dont waist your time.

It missing a lot items.

Best Publix in the area, one of the deli workers and I made grilled cheeses and chatted before finding the best cheese and bread combo.

Clean and efficient

Love

Very clean

I dont know who works the Sunday staff on this day October 20th but the self checkout staff is horrible on this day. The one person who checks me out during the week is very great Ive known him since 2015 he has a accent from India and hes the most awesome worker! On this day a young lady was working she didnt even acknowledge me or any body who was checking out no good morning not a smile just gossiping with another male worker.. Thats horrible customer service and I work customer service on a daily basis publix on the peach need some more energetic and charismatic people on staff and this particular female worker either needs to work on her skills or find another job doing something else that doesnt require human interaction with her cold mannerisms.

Smelled like a fish market 🤮 Homeless dude hit me up to buy him some mac n cheese 🤨

Great store size and location. I use this location primarily for the pharmacy. Store is always clean and the staff is friendly and helpful, especially at the deli counter when I always seem to come in late at night when it is nearing closing time. I do wish the produce was better at this location but all other offerings are great.

Sean in the pharmacy went out of his way to help my 99 year old grandmother. So kind and efficient. Wonderful to have great service!

We get our weekly shop supplies such as drinks and snacks for the crew here! This place always has the most friendly, and helpful staff.

I wasnt impressed be the wait for the felt, the prices or values offered, or the largely spread out parking lot vs the 1 door that is entrance and exit.

A significant part of the Peachtree Mall complex this Publix location is the true defintion of a Supermarket. Providing an amazing selection from fresh produce, to freshly prepared items. Moreover, this store is clean, properly stocked, well lighted and has plenty of visible and available associates that are pleasant and happy to assist patrons.

Let me say in the beginning that I certainly realize that Publix does not control ADP but Publix certain can address this issue better than me, the average citizen! Sorry Publix that ADP gave you a 1 star rating.I am a in my visibly lettered work van. I park in a designated parking spot in front of Publix at 2900 Peachtree Rd. I had been parked for maybe 3 minutes. A uniformed ADP officer approached my van. Asked me where I was working. I told him 5-10 minutes from here. He told me that if I got out of my van he would have it towed and not allow me back in. I have certainly learned NOT to argue with a man with a gun.I called Publizx Mgr and told him the story. He said that work crews often leave their vehicles in this lot all day. I was there to buy lunch at Publix. Got threaten by ADP. I called ADP Precinct #2 and told them the story. They said that they did not feel that the officer did anything odd or wrong.I guess Ill have lunch at Kroger from now on.