They always have what I need when I need it even when its last minute. This location is mad convenient and dependable. They staff is very helpful and polite. If the store is closed I cringe at the though of going somewhere else so I just suffer until they reopen the next day. π€·π½ββοΈ
Terrible service... I was racially profiled. We as black people need to stop accepting less and allowing people to treat us this way. They dont care about us they just want our money. Stop shopping where we are profiled. My color should not determine what type of service I receive. Go support black business and build our people up.Response to owner: I dont know which person you are talking of. The day that I went I was not asked for help with make up. I was in the wig section looking at wigs. Your make up section is no where near the wig section. Not all black people look alike just so you know. The black person you are talking about was not me... This just lets me know that youve done this to other black people and that Im not alone with the bad treatment of this store.
This was an awesome beauty supply shop. Although smaller in square footage, they neatly pack great variety! Its extremely clean and organized with friendly professional customer service! Will most definitely become a regular customer
Itβs a shame Iβve been shopping here for 5+ years with no complaints . UNTIL TODAY I was profiled and watched like a hawk like I was stealing. Iβve seen many people leave the same review. The associate was very rude to me . I made a complaint and suggested a training on proper customer service . I can take my money somewhere else . Itβs also a shame because most of the associates are black and they are rude and profile their own black customers .
I come into this establishment frequently. Every week at a minimum. I was denied service for not wearing a mask, although I protested- letting them know that I was vaccinated.I have spent thousands of dollars here since they opened. The employees were rude and condescending.Even after I consented, and said that I would wear a mask, the very rude employees still refused me it, saying if I wanted one I needed to buy one from the store. They had a box of masks right in their hands.
Service was very rude when needing assistance. Why have a store a give bad service and bad quality hair. Shop at your own risk.
Love the array of hair and skin products, super convenient location, and they carry cruelty-free hair dye!
Overall a good beauty supply store but I just donβt like how they watch your every move like your going to steal but overall itβs a good store.
I shop here often. Great for a quick product run. Very small hair selection however.
I am not understanding why this store is listed as black owned???? This is not a Black owned store!
So I purchased my regular hair oils only to get back and see the safety seal was broken and the oil smells nothing like the one I always purchase. Iβm not from here, parking was difficult and I donβt know if I have the real product. Iβd say check seals on things before purchase
This is a one stop shop for me. They have everything I need here. Being that I am a natural hair product junkie, I usually have to stop at two different beauty supply stores to get everything I need, but they have it all here. And they are so neat, clean, and organized.
Estella was awesome! She was such a great help! Definitely my new favorite beauty supply spot!
When I say horrible service I mean horrible. I was never asked what I needed so I asked the girly behind the counter for help and he said yeah hold on. So I go back to the area which is in clear view of the register where he was just sitting there looking into space while his associates where busy. I stood there for 10 mins with no recognition so I decided to leave. Nice products but horrible service. Will never go back.
Ive said a million times Im going to stop in there, but I forget. Welp, today I remembered and Im glad I did! The service was amazing and they had ALL the products I prefer - Paul Mitchell and Design Essentials, Nairobi, Kera- Kare (yeah Im old school) to name a few. The service was incredible! I was greeted an asked several times if I needed assistance and when I did they were educated about the product and was able to assist. I will definitely be back.
Store was very clean and organized. Cashier was very professional and nice.
Walked over today and the ladies there were so nice and helped me with all the questions I had. I noticed the reviews said they upcharged but I got several hair products for cheaper than I would down south. Really nice place.
Pleasantly surprised! I went in assuming the prices would be outrageous & theyβd have a small selection but I was so wrong. I didnβt expect the little sampler size products (like the hood BSS have) yet they had them! The lady who helped me was so sweet & it was only 1 person in front of me & they still opened up a register to get me outta thr. Iβll be back!
I just moved to this area from the West End neighborhood. I was extremely worried about having to travel back home for a decent beauty supply. This store is so good. I always have a pleasant experience with all of the staff. They have everything I need as a 4C natural hair. The prices are the same as any other beauty supply. I highly recommend this place if you are close.
This place is great! The staff was really patient and helpful and the selection is incredible. I am a newbie to extensions and I am so happy with my purchase. Highly recommend!
It was so great to finally find a nice beauty supply store that had everything I need in it. They have everything from wigs to makeup and theyre in a pretty convenient location. The prices are the same as any beauty supply store so theyre all right theyre not the best but theyre fine. The staff was quite helpful with getting all my stuff and it was a very good quick visit.
They were really nice and helpful and let me come in even after they closed
Great hair store. I hate that its not black own but.. ok The workers were very nice, and very helpful.
I enjoyed my visit to this beauty shop today. The customer service was superb as always. I was greeted with a warm welcome and offered help at the door. The store is very clean and tidy. Very pleased and will continue to shop here!
The women who owns the store I think...is very rude! I come here often because its super close to my house but she has been rude on two occasions the 1st time I let it go I thought maybe Im overreacting and also this is the only place that has the lashes that I love. But after my experience today I will not be shopping here any more Id rather drive those extra miles not to be treated so rude!!!! So if you want to feel uncomfortable while shopping this is the place for you!
They have good hair. They organize I Love them. The works are good. They Located At Midtown
They charged me $7.99 for Equate Alcohol(Walmart Brand) normally $2...completely up charges on most items...some of the employees are rude
I was greeted when I walked in and the young lady assisted me until I made my purchase. The owner also assisted me which they both gave me their undivided attention. I will definitely go back. The store was clean and organized.
After not realizing the store was there for over a year, I finally came in with my sister and loved it! Great selection and extremely helpful, friendly staff. Welcome to the neighborhood
I am a professional barber and I love this place for my barbershop needs. Consistently helpful, well stocked and friendly.
My wife purchased wig on display, it could have been a week old. If so, its not going to last you long. It would be nice to have a discount of $10 off, I would have gave them a 5.
Love this store. The staff are always kind and helpful. Also they will give great hair advice for those who need it. πππ
This place is awesome! It across the street from my office and when Im in need of something I can always count on Sora! This is a super organized beauty shop and I wouldnt doubt that they will give Ulta a run for their money in the near future!
Im a New Yorker sΓ³ the beauty salons selection is the best in NYC sΓ³ to find this shop in ATLANTA has been HEAVEN! Same prices as in the urban area beauty Salons but in a nice area! Free parking and the best selection EVER!Only beauty supply u will find in this area if u live in midtown. The owner is amazing also she will help u find anything and if not order it for you! I never leave reviews so TRUST me this spot is worth coming to!
The staff is helpful & knowledgeable about the products. Their selection was great, I was on vacation there and was in desperate need of some supplies. ππ½
Ive been here multiple times just because its close but the past 2 times were ridiculous. First, they up charge everything just because they know what area they are in. Which is understood but to charge $12 for something that is $4 everywhere else including amazon, is nuts. While ringing my things up with this Asian man who I assume is the manager, he was extremely rude. I asked him to take off the $12 item and he instantly caught an attitude and started huffing and puffing while rolling his eyes. The second time was better because a young lady helped me out but she told me they had a $5 minimum for a card (which is illegal btw) but i bought more anyway. Im glad I bought more than one crochet hook from them because they seen to order the knock offs of things and not the original. I bought four crochet hooks and 3 of them broke before I was even done with half of my head. The hooks are flimsy and even smaller than the normal one you would see other places.I guess its good they are the only ones in the area because I dont see them having business otherwise.
Location, location, location! Hands down, the most organized assortment of beauty products Iβve ever seen. Sora Beauty Shop has the best deal on frontals, closures and bundles. Best shopping experience in ATL. π πΏ
Omar is amazing and super helpful. He helped me pick out my new lace front and I am so happy with my purchase!
Great location and customer service
I stopped in this area because I was downtown.The first person I dealt w wasnt very helpful.She was not thrilled in assisting me.I was a little upset and then manager stepped in and changed my entire experience.Manager was professional and knowledgeable it helped me with my selection process.Had the manager not saved the day I wouldve rated 1star because the lack of wanting to help the customer.If The service was right from the start I wouldve rated 4 -5 stars.I will be back to see if my experience changes
The girls that work here are super nice; knew all their products, and exactly what to recommend. Definitely going to be a regular!
Very nice and well organized! Walking distance from ponce city market
Very happy with all of my visits here
FYI: KYLIE JENNER SHOPS HERE!!! #fangirlingWhen I first walked into this place, I felt like I was a kid in a GIANT candy store. There is a very modern and immaculate feel to the place and they sell everything from quality hair and NYX makeup to korean skincare products. They know what they are doing and are very helpful if you need to be pointed in the right direction. Prices are just right and they are conveniently located right next to Ponce City Market. I highly recommend shopping here for all your beauty essentials! #supportlocal #supportlocalbusiness
Excellent Customer Service and Professional Associates. The Atmosphere was clean and pleasant.
Thank you for the great customer service. I was searching for Marley & Xpression Hair. A lady helped me find the product and had me in and out in less than 10 minutes.
The owner is amazing she is always so helpful.....
Visiting from NY and they had everything I needed.
Great experience. Jayla is the sweetest !!
Customer service is horrible. Jayla or jada whatever her name is, is rude. There isnβt a wide variety of hair either.
Friendly staff. They always have what I want.
Great customer service, has everything you need
They have a wide variety of beauty supplies and accessories to choose from! Very inexpensive and not to mention the great customer service!
The clerk was very attentive and helped me with ease!
Very good service always so welcoming
Very little parking in front, may have to park across the street or around the corner then walk. Directly across from McDonalds.
Excellent customer service
Anything you want is here
Super Organized!
Nice and clean