So Alan and Celeste were phenomenal! From the moment I walked onto the lot I felt welcome. I had a couple cars in mind, but had a couple of obstacles in my way.They went above and beyond to get me into a dream car!!!!Allen is an excellent salesman! I enjoyed the whole process with him!Celeste pulled out all the stops and worked like a surgeon to get me approved for exactly what I wanted! Making phone calls to the bank left and right!Thank y’all so so much again! I would recommend this place to anybody!! I give y’all 10 stars!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️They didn’t push anything, and were extremely polite and informative. Definitely a joy to be around, and they were more then accommodating! I will be coming here for future purchases.
Well, well, well. I did not know what I was coming here to do today and oh how quickly that changed. I came to this location because I purchased a vehicle from here before back Feb 2020. Today I had the absolute pleasure of meeting Mr. Alan Tate whom asked me what is it that I wanted in a car. Since I was sure of certain things I wanted I told him. He pulled out 3 sets of keys and the 1st and 2nd cars I didnt want but the 3rd one I realized I did want. It had leather seats, which I didnt want and I didnt tell him that in the beginning and this young man went and got the keys to 2 other cars and I finally saw THE ONE😁😁.. oh and the process from there began. I had such a smooth transaction and had the pleasure of beginning checked on by Ms.Celeste and she kept me informed on the process and even let me know when the system crashed. I cant believe the total and constant updates I was getting from Mr. Alan and Ms.Celeste. I loved loved loved the customer service and patience that was presented to me today. Thank you both for giving me an awesome experience as a customer.. keep up the good work 🤗
My experience at Enterprise was great. The Arlington location off Division was the vehicle I believe God led me there because they made my whole vehicle purchase simple and easy as Possible. Tony made sure I was getting a vehicle with the features I desired and took time to see what I needed and wanted in a vehicle that would be best suited for me. They have almost brand new vehicles and a nice variety of the top makes and models I must say from sedans to full size trucks and suvs. Roy finished the transaction in professional and top fashion. Celeste, the financial manager was a beast at working a great deal on my trade and getting me a monthly car payment that was manageable and comfortable for me. Shout out to the whole Enterprise Family, my new car buying family. Much Love. God Bless.
Brittany is so kind and helpful. She’s a great listener and always makes sure you’re comfortable. Absolutely amazing customer service!
I am extremely happy with my purchase. Jordan and the rest of the crew went above and beyond to help me find the right car for me. I told Jordan about my work availability and how I couldn’t come in for a test drive so he brought the car to me!Reasons you should buy from enterprise1. They don’t get commission so they aren’t going to push you into buying something2. They give the best rates for financing and they don tax on top of that3. They review warranty options with you and even tell you if your car is still under the manufactured warranty!4. there are NO HIDDEN DEALERSHIP FEES (that’s rare)Believe me guys I’ve been to almost 8 different dealers in the area and this was the only one im satisfied in
Alan and Celeste were absolutely wonderful! They stayed way after close to help me seal the deal on my new car!! Alan went above and beyond to help me get everything I needed. Would definitely recommend coming here!
I didnt have much luck once I went there even with telling them my situation they just knew I would be approved. I had two banks called me which was capital one and another credit union. I wanted to put $500.00 down but I could have done more. However, the guy working with me said that they were not able to run my credit again for 30 days for Lexus nexus for the bank that wanted to approve me. FYI they have a small selection in cars. In they are all expensive just like new. I do thank the man that tried to help me which was the African American one. However, I was not approve. Dont believe the hype, if you are not saved up or just have the stacks of thousands to put down dont go there its a waste of running your credit.
I bought a 2018 Nissan Sentra, July 2020. It has been a full year since my purchase and I have had no regrets. The sales consultant, Brittany Davenport, was a joy and pleasure to work with. She greeted me with an infectious smile and a warm hello. As much as I had a difficult time choosing a vehicle, Brittany was highly patient, knowledgeable and professional. I didnt feel pressured in any type of way during my experience. My major concerns in purchasing a vehicle for my son was dependability, cost efficient, and low mileage. Brittany ensured me that she would be able to meet all expectations....and she did an outstanding and awesome job in honoring my requests!!! She listened to what I needed in a vehicle and was able to deliver and went above and beyond.I am willing to guarantee that I will highly consider and refer customers to Brittany Davenport at Enterprise.She is a FIVE STAR sales consultant!!!
My sales consultant was Carlos Hernandez and he was absolutely GREAT! His services and patience with me were outstanding! Thank you Mr. Carlos for all your help!
We love enterprise as the sales are no nonsense and they truly work for the best of the customer.its my second time buying a car from them. It was an awesome experience as the guys in Arlington will treat you right and you will not feel conned but blessed and happy with the car youll buy!
I have experienced the best customer service ever. Jordan Pendley has gone above and beyond to make my car buying at this establishment amazing. He deserves car salesmen of the year award.🤗
Best car dealership I’ve ever been to! I purchased a 2019 Hyundai Tucson, the car sales consultant Carlos was just great. Helped me get a better understanding and chose the right vehicle for me. Also Carlos, Tj, and Sergio went above and beyond. Thanks !
Alan M. Tate is the salesperson to go to. He made sure I got what I wanted and he really took good care of me. He is the go to man for Sure.. Thank you for everything you have done for me Mr. Alan M. Tate. I will give him a 10 Star bcuz he deserves it. 🥰🥰
Alan was amazing I had the best car experience ever I’m so happy with my buy today I will tell any if there looking for a car go see Alan at Enterprise also Celeste the manager is so helpful and awesome. Thanks guys you made my day…
Great experience all the way around. from salesman to finance they were the utmost in professionalism. There was no high pressure sales. they let me take my time to work through my own processes. would recommend to anyone!
Carlos and the Crew are awesome and worked miracles to get me EXACTLY what I wanted.
Mr. Alan Tate was a pleasure to work with. Hes very knowledgeable and respectful. He deserves a promotion. You should have more people like him.
I was kind of disappointed with the car buying experience this time. The online pictures showed a gorgeous blue Chrysler 300 that turned out to be a dark gray. So I wasted $1450 to transfer in an ordinary drab colored car that I could have easily selected locally. Then when I arrived for my appointment, the car had not been washed or detailed. As a result, I didnt notice a few scratches on the right rear bumper or two chips in the the windshield. The staff did hurry and clean up the car for me before leaving, and the result reflected it. One of the great selling points of Enterprise Car Sales no haggle process is to avoid stressful surprises. That did not work out for me so well this time.
Enterprise Car Sales in Arlington, TX, went above and beyond. Our salesman Wes, was extremely professional and even went, as far as, driving 2 1/2 hours to deliver our vehicle. The process was no haggle and I would recommend the Arlington location to anyone. Thank you Wes and the Arlington location family. Team work made the dream work.
Brittany at store 0954 sold me a car n was fast, professional n very explain able . Thanks Celeste for getting to the point on the sales paperwork u two rock as a team .9/23/2021 lunch on the boss
The entire team was great! Dustin the sales manager went above and beyond to make sure that I was satisfied and was in the vehicle that I wanted. He is truly an outstanding manager!!
First time here and Alan Tate was amazing.
My car buying experience with enterprise car sales couldnt have been any better. Ill highly recommend them for your next vehicle 😉
I love it. I just bought my car about a week ago. This was my first car in my own name they made it happen . I would recommend them. They made it easy and keep it straight with me
Excellen Experience with my vehicle purchase at Enterprise on Division St./Arlington TX. Carlos Hernandez was THE BEST! I Loved the way he educated me about the Quality Comparison of Different Make and Models of vehicles, which was very interestingwas
Brittany Davenport was my Rep. She was patient, very patient. she continued to stay in touch with me over the course of my purchase. for months she routinely contacted me. She listened to what I wanted and found the exact specifications I requested. it never appeared to me she was frustrated. her listening and keeping in touch is what sold me on buying one of their cars. the financial department was patient. Dustin Scales worked diligently on my purchase. he preemptively had other options as far as my financing. he never gave up on me.. most importantly the entire staff at Arlington location were polite and informative. although I mainly worked with Brittany I was satisfied knowing I could speak to any rep and get assistance I needed if she was unavailable. They are a great team of people... I THANK THEM FOR ALL OF THEIR ASSISTANCE AND LOVE MY 2019 VW JETTA.
I had to get a rental due to my vehicle being down and I used Enterprise. I mentioned to the rep that I liked the vehicle that I rented and she said they do sell them. A few hours later I received a call from Enterprise Sales to see about getting me in a car. The day that I went in, it took maybe 2 1/2 hrs for everything to go through. Which is the fastest I have ever been finished in a car dealership. I will definitely consider buying another car there when the need arises.
I just want to say Im very please with my car. There was no problem in finding and getting what I wanted. The sale Rep. was very helpful in all areas of the car sale. All everyone was great. I will tell my friends. They are in a class of their own.
I had a great experience with Abigail buying my car today. Mainly because of Abigail she was very nice and explained our options and best way to go about getting exactly what we wanted in my car
If you want attentive and on point service, please see Jordan. If I had five thumbs theyd all be up.
I went in last week to take a look at a vehicle that I was interested in. I was paired up with Abi and Celeste. The customer service was A+ times 100! I was amazed by how easy and hassle free the transaction was. I truly love my new vehicle. If you want great customer service and a hassle free transaction then please go to this location- I wish I had money to buy another vehicle. lol
I absolutely love my new car that my husband purchased for me today at Enterprise! The car has low miles and runs and looks and runs like brand new! The entire process was so smooth and hassle free. Our sales lady Britney was awesome and made the sale go smoothly. We were in and out with our New car from start to finish within an hour and a half. I highly recommend Enterprise Car Sales.
The customer service was great! My sales consultant Abi Carl was very knowledgable and kept me updated throughout the process. The entire experience was awesome.
Will definitely be back ms.brittney Davenport is the best I filled out my info did everything online sent to her by 4 that day I had my car she really cares about her customers I will be going to her from now on!! give her all your business!!!!
Great people good value. We bought a car. Had a great experience with sales staff and finance staff. If you need a car ask for Carlos. The other staff are probably just as good but we were very happy with him and can personally vouch for him. Dustin in finance also was great. He made sure we understood all the details. Overall a five star experience.
Brittney was amazing! She helped me get a car and was encouraging the entire time. She was very professional, she even helped me get insurance. If you’re interested in buying a car to see her!
Great place to go if youre looking to buy a new-used car with low miles for a great price! Allen was great! He helped us through the process and we left happy with the car we wanted! Thanks again!!!
Nice selection of used cars Salesman was very nice. However, the vehicle had been involved in an accident. I was advised the damages were less than $600.00. After I got the vehicle home I found damage to the left rear door area and the left rear tire/wheel had damage as well. Enterprise representative advised me to take it to the shop for repairs. Enterprise never gave me the paperwork I needed to get repairs started. After several months going back and forth with them. They finally told me repairs wouldnt be covered even tho I paid extra for additional protection to the drive train.. I finally just have up and did the repairs myself and I will NEVER buy another car from Enterprise. A company is only good if they deliver on what they promised. Enterprise failed to deliver.
The sales person I talked to was a very knowledgeable about the cars on the lot. He was very honest explaining the facts about the car and the pricing at the Enterprise Car Sales.The cars there are priced below Book value . the best thing there is no monkey business . the sales people are salaried not Commissioned and that is good.
I had a great experience at this place. Car was there, inspected it. Deal for the car was incredible. Since Enterprise dealt directly with my Credit Union, I was out of there pretty quick. Gave me what I wanted for my trade, and signed the paper work, off I went. Very happy with the deal.
Traded in a worn out Honda with high miles, Sales personal was not pushy at all with the sale, I ended up buying a 2017 Ford focus se 4 door hatch back, only having the car for about two months now and still get used to all the features of the car, it was a good buy and will recommend anyone looking for a decent car.
Amazing experience wife and I went in and test drove the suv that fit our families needs. Best of all we were done and driving our new vehicle in less than 1.5 hrs.
Terrible.Jordon sold me my truck. All the lights went out with in a week of having it. Him and management both told me my truck was fully covered under factory and the extra Warranty I purchased. I was told they would ‘maybe’ reimburse me for replacing the head and tail lights and that to take it to the dealership because it sounds like an electrical issue. Took it to the dealership and they said that there is no warranty on the truck. Then they missed having me sign documents 2 times and was sent the documents each was a separate occurrence. My plates still haven’t come in due to their lack of getting the appropriate paperwork signed and my temp tags expire Monday. Yay. it’s been the worst car buying experience I’ve ever had and would not recommend them to anyone. Carvana is the way to go!! Such a smooth process without all the misinformation and hassle
I recently purchases a 2019 Chrysler Pacifica from Enterprise. The salesman was Carlos Hernandez. The process went smoothly and Carlos was very helpful getting my car to a location that I was comfortable driving to. Enterprise even furnished me with a rental car to drive to pick up my car in a different city. Carlos also took the time to go over all the different equipment that was on my car and that was very helpful. So I would say that Im very pleased with dealing with the Enterprise Sales in Arlington, Texas and with Carlos Hernandez.
The customer service was awesome, they were very friendly and helpful, I was in and out.... Yes I love my new car and I would refer as many ppl as I can to enterprise car sale!!!!!! I wish I could rate them a 10
Id refer them to all that I know. They are Awesome!
My sales associate was amazing! She made the process super easy and answered all my questions or concerns! I left with my new car and couldn’t be happier!
Great experience and stressless transaction. Carlos was a very patient and thorough with me through the process of identifying, locating and financing the perfect vehicle for my family. I would definitely recommend this location and would buy from him agian.
Terrific experience. I will definitely look to buy from Enterprise again. Brittany in the Arlington office was extremely helpful and knocked it out of the park!
They have nice selection of cars...But I will NEVER EVER buy a used car from this location again, I was better off going to the dealership and purchasing a vehicle. The vehicle I purchased was involved in a crash. A crash sensor light has been coming on since I left the lot. Took the car back, they took it to the dealership to see about the problem but failed to repair the issue. They had the Nissan Pathfinder for about a week, and told me my vehicle was fixed and ready for pick up. Once I got their, they said the repair was over $200 so they could not fix it. The regional manager was know help as well, he simply told the location manager for me to report a claim on my insurance to fix it smh. Why would I report a claim that was not my fault. Smh BUT if I was you I would go to a dealership and purchase at least you will know they will take care of their customers with no hassle!!! The people that responds to my review do not help either, they are just doing there job Customer service because management still do not call or respond back. I ended up doing a review with the Better Business Bureau.
I had a great experience with Carlos and Brittani buying my first car! The nicest and most helpful people. There’s a 99% chance you will NOT leave without a car.
Get a great deal on the best maintained vehicles at a great price.
These people are seriously awesome. They are willing to work with you however possible. Explain everything in detail and make you feel at home and at ease. Thank you guys for getting me what I honesrly need. Thank you Britney and the staff for making it possible.
I had no idea that I could buy a car from Enterprise. I fell in love with my rental and told the Rental guy that I didnt want to return my car. He is the one that suggested that I go get one from Enterprise Car Sales. I was so very excited when he told me about this opportunity.After I contacted Enterprise Car Sales, Brittany Davenport reached out to me and with her friendly & professional attitude through emails and on the phone... I was impressed. Even when I thought it couldnt happen because of issues in my past, she assured me that they would make it work. Her way of putting my mind at ease wasnt easy, Im sure...but she did.I TRULY HATE dealing with Car Salespeople and the precious time I loose at these places. NOT HERE! They were so friendly and quick! I did most of my paperwork through emails and spent little time at the office. It was a breeze and I will do it again! Good Bye Dealerships!!!Thank you for my beautiful car Enterprise Car Sales!!!!!
Had the best experience here. Jordan and Natalie were so personable. Went to two other dealerships and they were pushy. Got a great price on my car, highly recommend going here.
No gimmicks. Went very smooth and truly honest Carlos Hernandez was excellent. Will undoubtedly use them again for the great experience
The whole experience was quick, easy, and great. Filled out the application the night before called the next day and they told me I was approved. Ryan my car salesman in Arlington location was great. He came to pick me and my child up. He made me feel real comfortable and was very down to earth. Everything took about 2 hours or so and everyone in the building was very nice. I would def recommend them to anyone. And I would def use them over and over. Thank y’all for a great experience and getting me approved.
I am a few months late but I could NOT pass up the opportunity to write a review. First of all I had no ideal the Enterprise sold cars until one of my church members purchased a car a few months before I did. After totaling my car back in July I was given Justins name and phone number by a contact at EECU. After being confused about what kind of vehicle I wanted to purchase. He asked me what I wanted in a vehicle and I gave him my wants and must haves list. He showed me 2 cars. One with everything that I asked for and one lacking 2 things. After a few days of uncertainty I finally made up my mind and went with the second car. Although I didnt get the sunroof or cooling seats I did however, get a newer car with fewer miles on it. I purchased my car the first of August and I am still in love with it. Justin was very professionally, patient and was always listening to what I wanted in a car. He never called and hounded me about making a decision . He let me take my time in deciding what I wanted to do. Justin thanks again to you, Donavon and another young man who assisted me in your absence. You were amazing and you made my car buying experience GREAT at the one and only car lot that I made it to!!!
Enterprise found the car I wanted in Alabama, I paid to get it shipped to DFW, they refunded my money and sent it to the dealer for a required safety recall. They wont sell a vehicle that is not safe and they make sure they can give their guarantee. It took 6 months for the dealer to get the fix. im tickled pink with the vehicle, it is exactly what i wanted. The sales people were constantly checking for me and apologetic for it taking so long. This was the easiest and nicest auto buying experience ever.
It was a nice and pretty quick experience. Have really nice cars that are a good price. I was a little skeptical but ended up leaving with a 2019 car and payments under $400 without putting any money down when i was paying over $500 for a 2018 car.
Had a nice no pressure experience. We did not make a deal and my wife was a little upset, but I know in about six months she will be there getting her here next suv!!!!
Man as a 51 year old man I have bought alot of cars. Some used some new. I can honestly say this was by FAR the best experience I have ever had. Jordan my sales man was awesome to deal with very very helpful by far the best sales man I have ever felt with. This was a great experience and I will b buying from enterprise AGAIN. thank you guys. Love my pickup!!!
This was my second purchase from that location. The service was exceptional the first time, which was over 20 years ago. This time, I was shocked because the quality of the service was also high, and possibly higher than the first time. I would highly recommend them.I am a retired teacher, and a training consultant. I would love to do quarterly Pro Bono promotions, for their location.Sincerely grateful, (again)!❗❗❗Tmhester
Great place to buy car a Britney is the bomb
Technically speaking, I purchased a car. But the entire customer service experience was awful - with the exception of a few employees who dont work at the Arlington branch.The actual car purchase was a nightmare that I wont get into. If someone cares, I can send you the entire story I have written up.After purchasing the car, I realized that they had taken out the spare tire from the compartment in the trunk. I also discovered that there was a leak between the windshield and the roof. I called the Arlington branch against my better judgement and made them aware of these problems. Dustin is the person I was dealing with. He sent someone out to fix the roof, which thankfully happened, and also asked for the my tire information so that he could order a new kit for me.Its been over a month and I have yet to see or hear about the spare tire, I have sent emails, I have text him, I have left messages. Every time I call the branch hes busy but he will call you right back! This is after having me wait on hold for 15 plus minutes. (I am not exaggerating, I have the screen shots.) I even pointed out that that is what they had said the last few times and that I was beginning to think he was avoiding my calls?I get it. Theyre busy. But this guy is actively ignoring me. I wonder if he will all the sudden get all of my messages after I post this? Whoever reads this, can you please have someone else contact me?
I want to thank Abby for all the help she gave me and my wife she did a great job and thanks again
I recently purchased a car from Enterprise Car Sales in Arlington, Texas. The process was pain free and fun. I have been working with Caitlyn since October of last year and she has been amazing. She was kind patient and understanding. I didn’t feel pressured into my purchase or made to feel like I better buy the car that day. They took my car as my down payment and I was able to drive off in the car I loved.Chris was great also. He worked his magic to get me the price I wanted. Obviously at Enterprise there is a culture of giving great customer service and not haggling. I fully recommend anyone looking for a new vehicle to shop Enterprise. Plus the warranty package I got really makes it worth it. I can’t tell them thank you enough for what they have done for me. Truly my first great car buying experience.
Enterprise car sales, I had no idea that they sold cars till a guy at the enterprise rental place asked me if I would be shopping for a vehicle to replace the one I had just lost. I said yes and Im not looking forward to it at all, He said I will have someone contact you later today and get some information on what you are looking for if thats OK with you and I said sure why not. Kimberly and Justin sales reps. at the Arlington office contacted me and had about a half dozen vehicles to show me like what I had described I was looking for. I wanted a full size 4 door truck with low miles and a decent price. My budget was 25K and they had quite a few in that rang, all brands and models. I ended up with a Dodge Ram 1500 Big Horn 2 wheel drive with all the bells and whistles that I wanted and it still had factory bumper to bumper warranty for another 13 months not including the enterprise 12 month 1200 mile road train warranty that they give on all their vehicles. My price point was 25K and I settled for 28,250, for so much more with all the warrantys. This will be the first place I go from now on.Kimberly and Justin actually met my wife and I after hours halfway at a restaurant and done all the paperwork and traded vehicles. It was awesome and the smoothest transaction Ive ever been apart of as for as purchasing a vehicle.Thank you Kimberly and Justin at Enterprise Car sales in Arlington Texas and the Rental rep. in Ennis Texas.Best Regards,Troy
Carlos was exceptionally friendly and the whole team worked to help me with my first car purchase from a dealership. And the truck I bought was a great deal.
My son bought a car from the Arlington, TX Enterprise Car Sales department 3 weeks before I bought my vehicle. He spoke highly of his experience so, that was one of the reasons my husband brought me. We were treated as if we were the only customers in the lot, the sales personnel were very patient, informative and friendly but professional.I highly recommend everyone to purchase your next vehicle from them plus, you can trade your vehicle. It doesnt get any better than that.
Best vehicle-buying experience ever! Jordan is knowledgeable and helpful. Everyone there seemed to care that we bought a car that really fit our needs.
Great experience & love my car!
Enterprise is a great place for a new car. Theyll work with you to get the best deal possible. All of their inventory is at least 2017 or newer. Great staff whos making sure that every customer is satisfied with their purchase. Justin was very helpful in the process as well as Chris the finance manager .
I had a terrific experience... Renty Rollins helped me out tremendously....the process was fast and smooth, Ill definitely be going back
PHENOMENAL CUSTOMER SERVICERUDY,NATALIE,BRIDGETT and our FINANCE COORDINATOR.
I purchased a 2015 Lexus LS 460 from the Enterprise in Arlington TX. They assured my wife and I that the vehicle was inspected and that is was safe to make the 480 mile trip back home. We signed up and started our drive home not an hour into our drive it was apparent that there was something wrong. There was a noise coming from the front passenger side of the car and the car shook when braking. The noise was coming from the fender liner that was not attached in the front and the shaking during braking was from rotors that were so badly warped that they have to be replaced. I took it straight to the Toyota Dealership in my home town and after the inspection that I had done there it was obvious that it had not been inspected prior to delivery. The cabin and air filters were both filthy the rotors were warped and would not have passed a safety inspection.I called my salesman and let him know what we found out after the inspection and between him and management have gotten nothing but the runaround and double talk. They want me to take it to their authorized repair facility. Why in the world would I put my families life in danger again when its obvious that they or anybody that they are affiliated with can be trusted. All I want is to get this matter resolved and behind us and get this fixed at a reputable facility. Is that to much to ask for after putting your customers lives in danger??Before you buy anything from these guys take it to a machinic that you know and trust!!!
This was the best buying experience ever. It was so easy and no stress at all. Jordan was an excellent sales person. Quick to answer all my questions. Very professional. The financing dept was very good and worked hard to get us the best rate. We will recommend Enterprise car sales to all our friends and family.
Very good experience with a young man named Allen
Best buying experience I’ve had yet. Got approved when I didn’t really think I would on what I wanted. Jordan the salesman and Dustin in finance are awesome and very good at what they do. Definitely recommend to anybody in the market to buy here. I’m very happy with my 2014 Ford F-150 I bought yesterday.
I initially inquired about a mini van back in march and was deciding between going with hertz or enterprise. Hertz was a little cheaper but did not come with some of the certifications that enterprise came with. I learned this from Allen Bennett, who came off as a sincere person. Just a few days ago I picked up my search for a car again and contacted Allen. He went out of his way to multiple enterprise dealerships around the dallas area to view and send me info about different vans. We decided on one with low miles and the color we wanted. So glad we had someone like that who goes above and beyond to make a customer happy. I was extremely pleased with his level of customer service from enterprise. My wife is the proud new owner of a 2019 pacifica! Will most certainly come back when Im ready to buy a truck.
Talked to Ryan about a car just like I rented this last time. He had a car ready for me to test drive when I got to the car lot.When I decided to look at another car and told him what I wanted, he found it in Plano and called them up then we drove up to Plano to get the vehicle and I test drove it back.I liked the car, told them a couple things I would like fixed. They sent off for approval and they got them fixed. I am now driving that vehicle.Only thing that made me give it a 4 stars is the red tape we had to go through just to get approval for the broken things on the car. They did approve them and they got them fixed.
I was in the car business for 10+ years and these guys are easy to work with. The vehicles are priced fair and customer service is the best. They are a little slow when it comes to getting paperwork done, but that’s normal when buying a vehicle. If you want a fair price, friendly service and a no pressure atmosphere then this is the place for you.
Such an amazing experience!!! Back in February -after a recent car rental, I was connected with Jordan at the Arlington location. I was interested but stopped the process and Jordan asked that I keep his number just in case. Fast forward - One afternoon, I was leaving from work(on a holiday) coming from Plano, Tx. and my old car suddenly had broken down. I called Jordan on his cell, and he was able to come and pick me up in the middle of rush hour traffic (39 miles away) and drove me to meet the car of my dreams. I was able to trade in my old car for a good deal. Jordan is phenomenal, full of knowledge, honest and is extremely patient. Id highly recommend that your next car purchase will bee at Enterprise in Arlington.......Best team ever!!!
Great Service, Thank you so very much.
I recently purchased a 2017 Hyundai Accent at Enterprise Car Sales in Arlington TX. I did my research on the cars I liked and then verified they were still there. A wonderful salesman named Gentrey handled everything for me. It was so simple and easy!! No hassles no pressure!! I looked at the three cars I researched and test drove the one I liked best. I love my new to me car and will highly recommend this dealership!! Also, the car I purchased is still under factory warranty in addition to the warranty I received from Enterprise! Its a win win for me !!!
They made my first time buying a car a lot smoother than I thought it would be.
The guys at Enterprise in Arlington tx did an outstanding job helping me in a time of need. I had just lost my car in an accident a month before and the process of finalizing the closing of all the paperwork left me overwhelmed. I was still waiting for the check to show up to pay off the car. I called Enterprise and they assured me they could have me in a car that day. I came in a picked a car I wanted and waited patiently as they sent a driver to bring the one I wanted from another dealership. Now that is what I call customer service and satisfaction. Great job guy!
Best car buying experience ever! I will definitely come here the next time I need a new car. Quick and easy with no hassles! Great prices!
I had a wonderful experience dealing with Abi as she was very polite, professional, and on top of her game. Abi was always a step ahead of me in terms of the kinda care I was looking for and thru each phase she was awesome. I couldnt of asked for a more nicer person to deal with when I bouhht my car. I would reccomend her to anyone whos looking to purchase a newer car. Thanks Abi
I am speaking from my experience and not so much of my opinion. The customer service was exceptional! Speaking to the representative over the phone and actually meeting in person was a good experience. However, the process of purchasing the vehicle was extremely long, arduous, and unpleasant because of the heat of waiting outside. They did finally ask us to come inside and gave us water to drink. When It came time for the bank to make the transaction between the two parties of which Enterprise usually “does much business with”, there seemed to be a lot of confusion between them and Enterprise. We went to Enterprise with a preapproval and in the process we had to sign many more documents as if we were applying for the same loan. It seemed we were doing the same thing twice. Or it seemed we were doing Enterprise’s job filling out the paperwork that needed to go the bank. There was some kind of disconnect. I’ve purchased at least 6 cars from Carmax and the experience has always been a very smooth process even though Enterprise claims they keep the best cars for themselves and give the rest to Carmax and other dealerships. But I’ve never had a MECHANICAL PROBLEM with any of their cars within a two week window of purchase. This is a first! Lastly, we purchased the vehicle for 17k plus and it had an oil leak because the drain plug needed to be replaced. Enterprise did fix the situation speedily. But when you spend this kind of money there shouldn’t be these kinds of problems. I am beginning to think there are more issues with this vehicle. In the future, I will go with my gut and look to Carmax first, but will not exclude Enterprise. They can do better with honest reviews like these.
I purchased a 2017 Toyota Camry from the Arlington Enterprise car sales location and my experience was wonderful. The entire process was easy and not intimidating at all, from the initial phone encounter to signing the last dotted line with the finance manager. There is no hard selling, no manipulative tactics and each person I encountered was a kind and attentive. My car runs smoothly and it’s quiet, it feels and looks like a brand new car inside and out. I don’t know why anyone would buy a pre-owned car anywhere else. I trust the Enterprise name, and I’m returning to the Arlington location for my teenagers first car!
It was GREAT best customer service ever
Last month make a year since i had my Fiat 🚘and I owe it all to Justin great customer service from the time I walked in his office, to the time I came out with a new car! not only did he listen he made it happen! Great car adorable payments. Inexpensive Down payment! Thank you!
My wife & I just left. Unfortunately, we didnt get a vehicle. However, I would recommend Mr.Elton Emanuel. He was kind, considerate & up front. Though we didnt a car, when my daughter turns 18 we will be going back & asking for Mr. Emanuel.
Really appreciated working with this team of professionals. I walked in was greeted kindly, found a few vehicles that matched what I was looking for, took a few test drives, and applied for credit to get a new vehicle. Didnt find the exact vehicle I wanted, but also could not afford that vehicles payments. Got a similar vehicle, with very low miles, that was 205 point tested before sales. Great experience, and reliable vehicle.
I have been researching minivans online for several weeks. I found three at the Arlington store I wanted to test drive. Made the appointment online and was immediately contacted by Caitlin to confirm. Chose the 2019 Chrysler Pacifica. Chris got me top dollar for my 2015 Fusion as my down payment and got me a great interest rate on financing. in under 2 hours, I was driving my new car off the lot. Best car buying experience I have ever had! I have a couple friends looking for new cars, I have given Caitlin and Chriss cards to them. Highly recommend Enterprise Car Sales.
Great car buying experience! From the first time i spoke to Justin on the phone to driving away my new car, my experience was awesome.Cameron in finance was very helpful as well.Go buy a car from them, it is well worth it.