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Eagle Automotives
3700 Columbia Pike, Arlington, VA 22204, United States
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Eagle Automotives
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Sa
Review №1

Bought my first car, BMW 3 Series, with Eagle Automotives and I couldn’t be happier! Everything was straight forward and the staff was very helpful and accommodating even with my constant phone calls and bank delays.

Sh
Review №2

Great place great people if your looking for a unique ride definitely stop by eagle automotive!! Highly recommended and will purchase from them again in the future for my next unique ride!!

Be
Review №3

If I could rate 0 stars i would..drove 3 hours to this place intending on selling my car for a agreed price got there and was treated terribly because i refused to basically give away the car for a lower price. This business definitely needs to rethink who they hire. The mechanic who works there then insulted me because I wouldnt sell him the car for his low offer.

na
Review №4

Best car buying experience I have ever had! Very helpful and friendly staff. Will definitely be back to buy my next car soon. Great inventory as well!

Ov
Review №5

I’m writing this review for Eagle b/c I feel I was treated fairly and they stood behind the car they sold me. I see some reviews here where people complain about bad service but that was not my experience at all. I bought an older VW Tiguan with about 90K miles for my daughter as her first car. She LOVED it, and the buying process was pretty easy. After getting home, the engine light came on and the car didn’t drive properly. I called and Eagle did not hesitate to have me bring the car back for repairs at their expense. They even offered me my choice of loaner vehicle from their lot. I declined, but it was a nice offer. After repairs I got the car back and my daughter has been driving it ever since. We had a couple minor issues over the past month, but nothing we couldn’t handle. I figured Eagle put on new brakes and tires so I wouldn’t need to worry about those for a while, so a small repair was no big deal. All told, I’d recommend the team at Eagle. Treat them with respect and you will be respected. If you’re looking for a “big showroom” experience, go elsewhere. If you’re looking for a good deal, good people, quality car, go to Eagle.

An
Review №6

By far the 2nd WORST experience ever purchasing a car. It must be something about used car dealers in Virginia. Car has been sitting in driveway for 8 days because I cant even get the extended temporary tags that was promised 2 weeks ago and then one week ago. Got the run around for the inspection and so much more. Terrible experience

Ch
Review №7

Bought a Civic from them. Took my car to Maryland inspection a week later and failed because I drove over a nail. I let them know it was going to be a while before I could get the inpection done for my registration and Zack just told me to come in and replaced both of my rear tires for me. I really like my car and Im really happy they helped me out.

Je
Review №8

I bought a used car from Eagle Automotives about a month and a half ago. Im thrilled with my purchase. Zach delivered great customer service. We took it for a pre-inspection before buying and the mechanic was complimentary about how the vehicle was in great condition. The Eagle Automotives team went above and beyond to make us happy. I would definitely buy from them again.

Er
Review №9

Fair prices, great service!I sold my Mustang GT to Eagle Automotives, and while I had some reservations, they made it easy. I had planned on selling private party, but they made me a fair offer (above carmax and carvana). They made me an offer and I walked away with a check within 30 minutes. Thanks to the great team at Eagle Automotive!Being a car guy, I did take a look at their inventory, and they have a ton of cool cars from Euro sports cars to Mopars, Mustangs, and even well optioned luxury cars.

Mi
Review №10

Excellent buying experience. Guillermo had us in and out in about an hour and a half including a lengthy test drive. Got a solid deal on a vehicle we love. Thanks!

Ra
Review №11

Had the pleasure of buying my mom a Mercedes Benz GLK from Eagle Automotives with the help of Amro. He is great!!! This is the 2nd car I’ve bought from Eagle in the past couple years. The team is super helpful and go above and beyond. The car is super clean, drives well, and well maintained. My mom is super happy and that makes me happy! Thank you for being super!

Jo
Review №12

These guys are top notch to get a car from. From start to finish they helped me with any question or concern I had. I’ll definitely be coming back to buy my next car from them when I’m in the market, seriously the best car buying experience I’ve had thus far.

Sa
Review №13

Got a good deal on a great car. They also generously replaced a non-essential expensive part that didnt work before we took the car away. Very accommodating and respectful.

Ra
Review №14

Terrible buying experience. Bought a 2010 f350 from them. Was informed at the time as we were spending 25,000 on a truck that they would back the engine and transmission. Well 2 weeks after purchase the transmission acted up. They offered to take a look. We are 2 hours away so I said I would take it to a shop and let them know. I ended up paying to have it fixed almost 1000. Then 2 more months and the engine went. I reached out they said to get an estimate. The estimate for a used engine was 15000.00 since it has to have a complete cab removal and diesel engines are not cheap. They drug their feet back and forth run around. I have a yard ornament now I am paying 25 thousand dollars for. I reached out to attorney generals office and they said to file a suit after months of ignoring them as well.Here we are I guess I will update this after the case settles and see if they do the right thing.

K.
Review №15

I have never dealt with such a rude and unprofessional person as Zachary Tagai!I had the same experience as Cynthia Armstrong. I purchased a used car that passed Virginia’s inspection but failed Maryland’s inspection. I was not going to write a review since my sales person, Zachary Tagai, agreed to let me bring in the car and have their mechanic take care of some of the repairs. I called another car dealer before I called Zachary to see how much everything would cost and I was given a quote of approximately $3,000 which was extremely overstated.The two major areas that failed the inspection was that both front lower control arm brushings needed to be replaced along with the muffler hanger. The control arms were replaced by Eagle Automotives. The muffler hanger was ordered but it did not come in. The mechanic told me I needed to take the car to another place to have the exhaust hanger welded on to the metal pipe which was broken instead of replacing the whole muffler hanger. Both wipers were replaced along with adding 3 lug nuts to two tires. Eagle Automotive could not do the wheel alignment so I knew I had to have the alignment and welding done somewhere else. I was there for six hours and left.The car was put in the shop the next day for the wheel alignment and I received a call from the mechanic that the pinched bolt on the left lower control arm had been stripped while the arm had been installed. He said it needs to be replaced before the alignment can be completed. It would cost $80.I called Zachary to see if they would reimburse me for the $80 because I could not take off work again to have them replace the bolt. He started yelling at me and said I got free work that would have costs me $3,000 and they were not going to pay for outside work. I could barely get a word in because he kept talking over me even after I asked him to wait until I finish talking. He continued yelling so I hung up!Zachary was extremely rude and unprofessional. I wished Guillermo had been there but he was on vacation. I’m sure he would not have spoken to me in that manner in front of him. Zachary kept emphasizing I had free work done! Nothing is free. I had to take off work to have the repairs done on my car which took 6 hours. He kept saying I declined the coverage for $299.00 that would have covered the repairs if it failed the inspection. My main issue is the unprofessional way in which Zachary conducted himself with me. Because of that I would never go back to this car dealership or recommend it to anyone!

Be
Review №16

We are more than happy with our service from Guillermo and his team at Eagle Automotive. The test drive and purchase of the car was easy, and Guillermo was helpful with the process for us as a foreign service family to ship the car overseas. We would highly recommend!

Ab
Review №17

Great customer service & hospitality. Very friendly, professional & gave me the best deals. I sold them a car and bought another car from them . They gave me to highest price for the one I sold and the best price for the one I bought. Recommend them to another friend and they took great care of him. If you want great friendly service and best prices. I highly recommend Eagle Automotives. Guillermo is superb, honest and great guy to deal with. You won’t be disappointed I promise

Cl
Review №18

A Great to get a Great Deal from Cat and Zack and the Owener and to the Mechanics lm going back there to get my Next vehicle

Cr
Review №19

I came here after a full month of hunting for my new project M4. This car was priced several thousand below any others in the area. The staff were to the point and wasted no time. No haggling and if you’ve done your research, you’ll know you’re getting a good price.I bought the vehicle without a prepurchase inspection (which is almost crazy considering it’s an M4) but I had a good feeling based on the staff and they way the car performed. After purchasing, I took the car to my BMW mechanic and verified the car was in great condition with only a couple elective services that I chose to do.A few weeks later, I received a second key fob (the car only had one at the time of purchase) and renewed 2 year registration. Both expenses were taken care of by the dealership!If you’re looking for a new car, especially a unique performance vehicle, please give these guys a look.

D.
Review №20

A pleasant car buying experience. I will consider returning for any of my future used car purchases.

L
Review №21

Great experience! Super easy and quick! The dealer allowed us to take the Odyssey to a Honda dealership for a pre-purchase inspection. This inspection provided us a service report detailing the maintenance that would need to be done if we decided to purchase the vehicle.

Mr
Review №22

I called to ask if there cars have 30 day warranty which honest dealership give you when they know there cars are solid. Zach was the 1 who said no warranty’s are on there cars but Mechincs look at there cars and if something is wrong they send them out to auction. But he also said if something major goes wrong with it they will fix it . Nothing is in writing that they will fix your car if it breaks down so being that I had problems with dealership like this and getting stuck with a lemon makes me smarter this time I asked to speak to supervisor and was told he didn’t want to speak to me and to go somewhere else Please if you want to save yourself some stress and anger don’t go here I’m 1 hour away and just wanted to feel strong on purchasing truck

ap
Review №23

I have been wanting a yellow Jeep for so many years! And I finally found it here! Everyone was very nice and the process was quick ! I’m very very happy!

Ni
Review №24

I bought my car from here last month and it has been a great experience. Guillermo was very fair and willing to work with me during the whole process.I needed a car for frequent trips and after a pre purchase inspection, my concerns were addressed and the car is working out perfectly.Thanks again.

Ho
Review №25

I purchased a very nice car from Eagle Automotive in August 2020 and I truly had a pleasant experience in buying a used car. Not only they were nice and professional and they gave me a discount as well also, they have been there for me all the way if I need anything regarding the car I purchased. I truly recommend them to anybody who is ;looking for a nice used car.Gholam, From Maryland

Al
Review №26

If you are looking for a great used car at a reasonable price, great customer service and professional care through out the sales process. See my man Guillermo over at Eagle Automotives, He will take good care of you. Tell him that Big Al in Detroit sent you.

By
Review №27

I had a great experience buying from Eagle automotive. Guillermo and his team are great, they really know their stuff, and Eagle automotive has a great selection. I bought a Grabber Blue 2012 Ford Mustang, I drove all the way to Virginia from Delaware because it was just the car I was looking for in the perfect color, and I’m so glad I did. There was a small hiccup in passing DE inspection because the passenger seatbelt had issues. Maybe Eagle didn’t realize it because it was the passenger side, but they did guarantee the car would pass inspection, so they quickly fixed it at no cost to me. They are a great place to buy a car, I would highly recommend them.

Mi
Review №28

Great experience! Very helpful and good staff. Shout out Guillermo and amro- (sorry if i misspelled your name bro) very professional and kind. They made everything work out. I recommend Eagle auto motives for sure!

Ja
Review №29

Good buying experience! Prompt response to my online inquiry and was able to see the car the next day. Dealer was a bit busy when i arrived at my appointment time, so they moved cars around so I can do a test drive while waiting. Once he freed up, the rest of the interaction/transaction went pretty smoothly and I rolled out with my new car same day.

Ty
Review №30

Came down from CT to purchase a GTR from these guys and Id do it again. It tends to be a bit difficult when youre that far out of state trying to buy a car but Guillermo made sure everything was taken care of and he answered any questions I had. I arrived to their dealership a lot eariler then I was supposed to, but instead of having me wait, Amro went ahead with showing me the vehicle and going on a test drive. You guys have a great staff and they all know their stuff! Keep an eye on their inventory, they always have something unique coming in!

Jo
Review №31

Eagle Auto and Guillermo got me in to test drive the car that was advertised. No bait and switch. They allowed me to take the car to my mechanic for an overall inspection as well as review for state specific requirements. My mechanic was very complimentary of the car, envious even. Upon returning the vehicle they agreed to fix any problems that would prevent it from passing state inspection (tint, cracked passenger window, wiper blade). Since they were located almost 1.5 hours away and I didnt have time to drive 3+ hours round trip after the repairs, they brought the car to me to close the deal with temp tags provided. A month later they called to tell me that the tags were at the shop and asked if I would like them mailed to me. Of course 3 hours round trip was not in the cards so mail it they did.

Jo
Review №32

I bought this car for my son. The staff at Eagle Automotive was very helpful. They picked me up at Pentagon City Metro in the car so I could test drive the car. The price was great. It needed a minor repair to pass inspection and the staff let me drop the car off and took me to the Metro so I could go to work. The repair was done quickly and passed inspection. The paperwork was compiled into an envelop and the transaction was quick. I highly recommend this place for nice used cars at great prices.

J
Review №33

Guillermo and the team are top-shelf. They provided great support from our initial meeting, to the test drive, pre-purchase inspection, required fixes and final vehicle pickup. I’d buy another vehicle from Eagle Automotives.

Br
Review №34

My experience with Eagle Automotive was great. I made a 5 hour drive to northern va (traffic) to see and pick up the vehicle. William Guillermo had everything ready for me, all I had to do was read and sign. No tricks or scams, just the straight up price. And I was back on the road. I asked them questions about the car and they were honest and even sent me pics, cool w me! I’ve had my M4 for over a month and still runs great. Super happy w car. Thanks so much!

ja
Review №35

Are you looking for a great used car at a reasonable price, with highly efficient and professional customer service throughout the sales process, call my go to man Guillermo over at Eagle Automotives. He and his highly skilled staff will take excellent care of you, guaranteed.

Sa
Review №36

Best dealership ever! Great people and amazing deals. Everyone is very helpful and are willing to do the most to make you happy. Thank you to Mr. Guillermo and the rest of the staff! You guys are awesome and hopefully will be coming back sometime in the future 😊

Ra
Review №37

Very professional, the car is a nice car... I’ll advice all my friends and family members to at eagle automotive

Ca
Review №38

Guillermo and his team are absolutely reliable, helpful and know what they are talking about. Could do a test drive at short notice, was no problem. Finally bought the car. The handling and the procedure was flawless, professional and went very fast. Highly recommended. I will buy again from Eagle Automotives when the right car is offered for me.

Lu
Review №39

Best people to deal with, very honest, trustworthy and straight to the point. Good people. Got my car shipped 3 hours away! Sketchy at first but couldn’t be happier with the purchase! I didn’t have a chance to look at the vehicle so I was rolling the dice and they got me financed without a problem! Better then expected! Beyond happy!

SE
Review №40

My experience with Eagle Automotives has been second to none. I found the car online and called to make an appointment. Low and behold, the car was as advertised (presentation is everything). Amro, made sure that I was well informed of the car and my financing. He made the ‘stressful’ car buying process very seamless and easy. I can’t thank Amro and his staff enough for the amazing experience.PS: I’m buying every car from them from now on.

Cy
Review №41

Eagle Automotive. LLC Inc Dont buy any car from this or whatever from these people they will sell us car that wont pass Inspection y will like me pay $7000 cash money and had to pay another $3000 for it to pass Inspection. Im warning you DONT BUT A CAR SUV IR ANYTHING FROM THIS AUTO DEALER

La
Review №42

Eagle Automotives!I have never experienced EASY car buying like this!! Guillermo and his staff are the best! I knew all my numbers before making the drive to VA! Just what I wanted 😌😌 They took care of all the hard work before my arrival and I was in and out! I know where to go when I’m back in the market again and I definitely recommend to anyone looking for a fast and headache-free experience!Thank you Guillermo and Staff!!!!!!

Ed
Review №43

Put down a substantial non-refundable hold deposit because I live 2 hours away. Vehicle had a persistent mechanical issue which they intended to fix. Ultimately I got cold feet on that vehicle and called off the deal. They really tried very hard to do the right things to ensure the car was operating correctly before I took possession, but my intuition said that car wasnt for me. They were understanding and even refunded my deposit. I give 5 stars for trying hard to satisfy and doing good business. They were trying to do right by me and I appreciate that.

Si
Review №44

I Absolutely loved my buying experience with this dealership.The way Mr. Catalan, the owner and Zachary and the rest of the staff handle customer care is to be commended.I Will definitely do business with them again and refer others to this dealership, and look forward to buying my next car through this dealership.

Jh
Review №45

Great business, no hassle, Guillermo took care care of everything, I drove to pick up my car from nyc and I was in and out in few minutes, I will definitely buy my next vehicle on Eagle Automotives.

ed
Review №46

I bought a car from Eagle Automotive and I had a trade in. They give me the value on the car as a trade in without any problems, and I bought a car from them that everything thing they said it was, and I am extremely happy with that car. Eagle automotive went over and above to get me the best financing on the car without ever asking them to. They care and they are the best people to do business with.My next car I hope it comes from them. Thank you everyone at Eagle automotive.

Pa
Review №47

Outstanding service and a very pleasant buying experience. I would absolutely recommend them to a friend or relative. What I really appreciated was the straightforward approach to the transaction. Very professional. Thank you!

Fr
Review №48

I cannot stress how much above-and-beyond Guillermo and his team went to ensure I was a happy customer. If you operate above-board with them and dont play games, theyll take care of you. They are flexible and keep their promises and offered a good value on the sale, but their customer service made the whole experience a GREAT value.

St
Review №49

We had a wonderful experience with Eagle Automotives. There were so many cars to choose from and we were able to find exactly what we needed and in our price range. Guillermo and his team went above and beyond to facilitate our decision process and had the car sparkling clean and ready for us to pick up. They even processed everything to get it registered. We would highly recommend Eagle Automotives to anyone.

Ad
Review №50

My Dad and I made an appointment to come look at an M3. We were traveling several hours away to come look at this car, so I called and confirmed that the car did not have any lights on and that it was good to go/nothing wrong with it. I was told nothing was wrong and they would have the car cleaned up ready to go. When we got there, the car wasnt even on the lot it was at an inspection station (to be fair, we arrived 30 mins before our appointment.) However, when they brought the car from the other lot, we noticed a lot of small dings and damages on the car. Also, the car was dirty on the outside. Then the service engine light was on as well as a light saying the car was low on oil. The car was also just about out of gas. When we test drove it, it smelled like burning oil so obviously there was an issue with the car. You would think with them knowing we were coming they would have already addressed these issues. Dont like writing reviews like this but we were not very happy with the car or their preparation for us coming. Just wanted to share our experience.

Ro
Review №51

Great dealer! I had a remote purchase and William was very up front with me about the car and options. Salesman Amro made sure to keep me updated throughout the purchase process and checked in to make sure we were totally satisfied! Would buy from them again!!

Ro
Review №52

It was like magic! When I told Guillermo I was looking for a pick up truck, but wasn’t sure what I wanted, he said do some research and I will find you what you want. Then a few days later I get a phone call and he says I’ve got a perfect truck for you, here at the lot. I went in and there it was, my F250. Great deal, no headaches, they were flexible with my down payment and I was out the door. I am thankful to Guillermo and the whole staff for making this a painless experience. I’ll be back for my next car, for sure!

El
Review №53

I called and made an appointment to see a specific car. Upon arrival, there was no where to park. An employee was standing outside and offered no assistance.This unaccommodating behavior continued as I entered the office, I stated that I had an appointment and was asked which vehicle and just handed the keys. The vehicles are parked incredibly close and it’s impossible to get a decent view of anything. The vehicle was dirty, littered with trash, and smelled.I returned to the office where I waited for a few minutes for someone to ask to test drive. I interrupted a conversation between two employees inside who continued speaking to each other after I expressed my question. I was asked whether I had an appointment and told to wait one too many times.I returned the keys and left. I called the number that I made my appointment with and Zachary also seemed indifferent about my disappointing experience. It was made very clear, on multiple occasions, that this business is indifferent whether they gain my business or not.

Mi
Review №54

Recently bought a car from Mo. Easy process with fair pricing.

Co
Review №55

Eagle Automotives made my five hour trip worth it! Great communication over the phone. By the time I got there it was an easy transaction. Great price. Only a four star for two reasons. One, in all their description on any vehicle they say fully detailed. My car was only detailed on the outside. The inside was really dirty, including the leather. Second, they claim they do an oil change on all their vehicles. I changed it when I got back home and the oil was black and the oil filter was old and had road dirt all over it. The interior and oil are something that can be cleaned and changed. No worries. Four stars here from a purchase back in June of 2017.

Ti
Review №56

This review has been a long time coming. Guillermo and his team go above and beyond for their customers, no questions asked. In the process of looking for a car, I went through dozens of private sellers and dealerships. I absolutely should have come to Guillermo first. From start to finish, he took care of everything. I wound up getting a beautiful 2009 Honda Fit, an honest to god dream car of mine. It’s lovely, and runs like a dream. It passed Maryland inspection with flying colors, and Guillermo was even kind enough to fix the finicky AC. Everything went so smoothly, and so quickly, I’d wondered what I spent doing all those months looking for an easier route. This is your route. You won’t be disappointed at Eagle Automotives. Go get that dream car of yours!

Ta
Review №57

I purchased a vehicle from Guillermo and his team during the pandemic and I couldnt be happier. They took every precaution and were honest throughout the process. When I had a minor mechanical issue with my car within days of purchasing, Guillermo purchased the parts and did the repair at no cost to me - going above and beyond to honor his quality guarantee. It was a pleasure working with Eagle Automotives!

Tr
Review №58

This was by far the best experience that Ive had purchasing a vehicle. I wish I could give Eagle Automotives 10 stars. Guillermo and his team are EXCELLENT!!! I live out of state, and he made sure that everything went smoothly. He took the vehicle to the Porsche dealership on my behalf for a prepurchase inspection. Guillermo went above and beyond to ensure that I was satisfied with the purchase and even provided me with cost saving recommendations. I would definitely recommend Eagle Automotives to anyone in the market for a vehicle. I will definitely be a repeat customer in the future. Thanks Guillermo for building a trusting buying relationship!!!

Al
Review №59

Ill start from the beginning, I was looking for a used Honda Pilot for months. After countless dealership visits I came across Eagle Automotive in Arlington. First off I will say they have a broad selection of vehicles, literally all types of models! They had the perfect 2013 Honda Pilot for our family, exactly the features I was looking for. The assistant manager named Hamlet let my husband and I go on a test drive and showed us literally EVERY part of the vehicle (under the hood and under the vehicle). We then started the closing process, I was planning on financing with my credit union so I could not close immediately. Hamlet still let us take the vehicle home to test it out and we brought the check for the car the next day! One of the easiest car purchases I have ever done. Great customer service, great selection of used vehicles and a great experience!! Will definitely return if I purchase another car in the near future. Thank you eagle automotive for giving my family our dream car!! :)

De
Review №60

My husband and I were skeptical on the car buying process because so many dealers try to get over on you with the fast talk, but not here, we were really comfortable and we were very happy with our buy. He helped us every step of the way. Answered and/or returned our calls if we had any questions or concerns. The check engine light came on and he immediately fixed the issue, he made us feel good Nd not roped into a bad situation, and we love our Volvo, Thanks Guillimero ( I may have spelled his name wrong) Great customer service, oh and Zack and the female mechanic were a great too

DA
Review №61

Great Awesome BUYING experience, they treated me with absolute respect an patience.

Ry
Review №62

I bought my CR-Z here. They took care of my completely when I went to get it inspected in Maryland and it needed some slight repair. No hassle, no fuss, really good guys who know their produce and they know how to treat their customers right.

Nn
Review №63

Worked very efficiently in finalizing the purchase and getting plates. The car runs amazingly.

Ni
Review №64

This was a fantastic experience. I needed to sell my 2005 toyota and was very nervous about the process. They were extremely professional and kind. I was in and out in roughly 45 minutes. Also, many of the cars on the lot were in great shape!Overall, I really enjoyed this shop! I definitely recommend to anyone looking to buy or sell!

Da
Review №65

Prices was to high and they didnt want to work out a deal. When your dealing with customers and your not in agreement with the price and you counter offer a price people dont say no and walk off while your talking to them. When you compare CarGurus and other big companies dont compare yourself with there prices when your a smile dealership. You should have asked me what happen and how can I help you before you become defense. You should have said heres my number give me a call. Thats how you handle business not make excuses. Im responding to Eagle Automotive response to this review. Thanks you and have a great day.

El
Review №66

Great people and caring overall. They would reassure that the vehicle they sell you is well capable and worthy of your money. If the car comes to have to unexpected issues days after your purchase, since theyre used cars, theyd fix it for you at no cost.

Ty
Review №67

I’ve had a wonderful experience with Eagle Automotive, and would recommend doing business with the dealer. When I had issues, they did not give me the run-around and they were very responsive and helpful. The employees are very nice and easy to talk to. If they cannot solve your problem, then they’ll point you to the right person. They also have their own body shop and references to get you going once finished with the purchase. Eagle Automotive also carries a wide collection of cars and you will not be disappointed. Give this dealer a chance and you won’t be sorry.

Co
Review №68

Showed up to sell my 2014 Equinox without an appointment and was very happy with the service. Mr. Catalan was super helpful and made the whole process easy. Was very fair about the price and it made it a stress free transaction. Would recommend for anyone trying to sell their vehicle.

Te
Review №69

My experience with Eagle Automotives was wonderful. The customer service is supurb and they work with all types of credit. Thank you so much Eagle Automotives

Da
Review №70

This is a very shady company. This is the second time I am writing a review, as it seems they had my first review deleted?! I purchased a 2015 Nissan 370Z Nismo from Amro. He told me that the catalytic converters had been removed, but promised me that the car would still pass emissions. I should have known this was a lie, but he kept saying it was tuned so that the car would pass. After buying the vehicle, every emissions place I went to would immediately fail my vehicle for not having cats on it. I ended up having to buy cats, which isnt a huge issue, because they did notify me that the vehicle didnt have cats. The issue is, about two weeks after buying the vehicle, I got a check engine light on the car. This was a cold ignition start code. I went to Nissan to flash the code, and the prior codes, and it gave a code for the battery being unplugged. It seems like they unplugged the battery to get rid of this code. I had to take the car to a tuner to get the car tuned to get rid of the CEL which cost around $1,000.The second issue is that the car was not inspected between the time this company received the car and them selling the car. The carfax showed them acquiring the vehicle in October 2019, and they sold it to me in Jan 2020. The car was inspected on July 2019, which violates Virginia code 46.2-1539. It turns out the vehicle had been lowered, and had to be raised, so it could pass inspection, which cost around $400. Also, the vehicle had 5 year old tires on it that were dry rotting and had to be replaced, which cost around $1,100. So in all, I am out over $2,500 just to get the car legal to be able to drive, after buying. This is extremely shady, and I never would have purchased this vehicle if I knew I would have to spend this much after the fact, just to make the car legal.I have posted pictures of when the car came into their possession as posted by carfax, and when the car was inspected so anyone can see this with their own eyes.

Ca
Review №71

Above and beyond the call of duty! Guillermo helped us find a car for my son that just graduated from Virginia Tech, including letting us drive several cars, giving us a USAA veteran discount for a great deal well below blue book, and even helping with DMV information on my other vehicle during the pandemic. Will be buying and selling all my vehicles through Guillermo and as he has now become a trusted friend! Hooyah!

Fo
Review №72

Very Satisfied . Guillermo and his team were great. Clean car and hooked me up with the finances. They made magic happen.

Pa
Review №73

Kelvin was my salesman, and did a fantastic job with the process from beginning to end. They are located about two hours north of me but after reading all the great reviews on Google I decided to make the drive and purchase my used vehicle from them. It was definitely worth it and I will definitely go there again.

Ni
Review №74

What a great experience with Eagle!!Remarkable service from Hamlet and Guillermo!.. They were so welcoming and professional that I highly recommend this dealership! Thank you for my new BMW. I couldnt be happier with my purchase!

su
Review №75

Guillermo is awesome to deal with; he cane in in his day off so we could pick up our vehicle. I bought a car sight-unseen for my university student and am very satisfied with my purchase.Honest and trustworthy dealership for used vehicles.

De
Review №76

I recently purchased a 2008 Toyota Yaris. Price was fair and reasonable. Added to that, the car drives amazing and I can already tell it’s going to be one of if not the most reliable car I’ve ever owned. Thanks to Mike and Hamlet for being professional and honest. Very happy with my car. I definitely recommend giving them a visit if you need a reliable and honest vehicle!!!

Ja
Review №77

My experience at Eagle Automotive was great! Guillermo was extremely helpful with my purchase. He allowed me to drive the car and take it for a pre-purchase inspection with no questions asked. It’s not a huge lot but the vehicles are priced competitively. Guillermo worked with me on the sale price and I drove off with the car on the same day. I would 100% recommend Eagle Automotive!

An
Review №78

My experience was second to none. These major car dealers should show the big guys how its done. My salesmen Brian was the best. He told me the truth about the car and was so confident in his vehicle that he allowed me to take the car to my mechanic prior to purchasing to ensure that it was a good investment. To my avail, the outcome of my mechanic feedback was outstanding. We are pleased with our new vehicle and would purchase from Eagle Automotive again.

Ja
Review №79

Eagle Automotives made my first car experience a great one. Their service was incredible, especially the salesman that worked with me, Kelvin. I highly recommend that you ask for him if you choose to go to them. He made the process go smoothly, was very honest with me, and respected my wants and needs. I am very thankful I chose Eagle!

Ro
Review №80

Great selection and super easy to work with.

Ch
Review №81

I would definitely recommend this Dealer to anyone They do exactly what they say they are going to do They are not like other dealers that just waste your time promising things and then it turns out to be different. They had everything ready for us and The vehicle is absolutely great. So far everything is great I believe the salesman was Kelvin He was great

Mi
Review №82

Excellent customer service, staff is very helpful and flexible. Highly recommended for a smooth process when purchasing your vehicle.

St
Review №83

Friendly, no-nonsense, and very fair pricing. Best car-buying experience I’ve ever had.

Wi
Review №84

This company is a ripoff!!! Bought a car from here, and a week later was filled with issues. Took it to have it looked at and it was leaking oil. They said that the oil pan was cracked and someone tried to JB weld it.

OM
Review №85

Me and my wife purchased our first car from this team about 2 months ago, extremely pleasant experience. Very helpful crew with knowledge and honesty. I appreciate you guys for taking care of us. Pleasure doing business.

RJ
Review №86

Great dealership with honest workers. Its hard to find honest third-party dealers anymore and this place is a rare gem. They worked until I was satisfied enough to drive my car safely off the lot.

Si
Review №87

I was very pleased with my experience at Eagle Automotives! Bought a 2008 Honda Fit from them (I mostly worked with Guillermo), and they were willing to work with me. They even went the extra mile of dropping the car off with my mechanic to have him evaluate it prior to me making an offer. Wouldnt hesitate to use them in the future :)

Li
Review №88

The guys at Eagle Automotives are really fantastic! Kelvin put no pressure on me to purchase the vehicle, and I was able to get it for a really awesome price! They were so transparent form the beginning, and didnt shy away from any questions I had. They really take care of their customers. If you are looking for a place to buy a car in the DMV area, this place should be at the top of your list!

Ri
Review №89

Recently bought a 2004 Jeep Wrangler Unlimited from Eagle and I am super happy with the car. Eagle offered competitive prices so I didnt worry about getting overcharged (I researched). Guillermo Catalan was really nice and made the sale experience a pleasant one. He ensured that I was happy with the purchase, and even delivered the vehicle to me personally after I was unable to come back to pick it up. Thanks Guillermo!!

Si
Review №90

Came in hoping to find someone able to speak Spanish. Unfortunately, there wasnt anybody available but one associate named Kelvin, he was happy to try and help us. Kelvin went over everything with my parents and I and made sure we knew everything about what we were getting ourselves into. He was very respectful and honest and thanks to him and his team I walked out of there with my first car. Thanks guys!

Vi
Review №91

Found a car I was interested in buying on their website. Called to find out some information about buying in Virginia when Im not a resident and will be moving soon. I was on the phone with the employee for 11 minutes before he told me buy a car in West Virginia because I dont have time to be answering all your questions. Yes, that is a quote.Less condescending service may have led to a sale.

ev
Review №92

Really loved the hospitality they show. I brought the car right there and then. The car I brought is really good quality, they truly do sell good cars.

De
Review №93

Everyone here was so welcoming and they all went the extra mile. Wife and I had a good experience visiting this dealer. Response was instant. The mx-5 I purchased was in great condition and passed MD inspection with flying colors. Highly recommended!!!

Pe
Review №94

Great service. Fast service. Great customer servicesGuillermo is the best. I call to asking about a car and he ask me to go over in the morning that way i can see it. And he was ready for me. And took care of me. Will buy here at anytime.

Wa
Review №95

I researched the truck I wanted online. Eagle automotive had the Escalade I wanted. It was a fast and easy experience and the crew that was working was nice, polite, and helpful

al
Review №96

I bought a Lexus ES330 from Eagle Automotive and it was a very pleasant experience. The manager worker with me. I came to the dealership on Sat evening after most banks had closed. Instead of using the one bank that was still open to finance my loan, he knew he could get me a better rate from another bank. So on Monday I contacted the bank and got the loan with them with an interest rate that was 4% lower. Eagle goes the extra mile to ensure the buyer is satisfied and well taken care of. I highly recommend this dealership and will be coming back to them for my next automobile purchase.Al

Ch
Review №97

I HIGHLY Recommend checking out this dealer if your looking to buy a car.. Great staff they explain everything and answer any questions you have (In Spanish if needed). Amazing service

Ju
Review №98

DO NOT BUYY!!! shady dealership. Was in the process of buying a car and should of knew from the start to run away. Set an appt and the dealership closed an hour early so my 2 hour drive 1 way was a waste. They begged me to come back which i asked for video and pics of car. did that and checked car fax. all was good. Sent money and they offered to deliver it. day comes and i don’t receive a call or update. i call later in day and they say they wanted to clean the car for me and will deliver it next day. Car gets delivered and is DIRTY AS HELL. i sign just to get this over with and then find out a just recently i go to sell the car a year later and it failed VA inspection which is the real reason it was delayed and that they also submitted frame damage AFTER i purchased that went on the Carfax . Let’s just say i’m going to love seeing them in court soon 😏

Bi
Review №99

Car buying is never an easy thing to do, however, Eagle Automotives made this task extremely EASY. Guillermo and his staff provided excellent customer service and transparency throughout the car buying experience. I highly recommend this dealership and would definitely go back to make a future purchase.

An
Review №100

Outstanding Customer ServiceMy husband and I came into to purchase a BMW and the sales person was very knowledgeable of the vehicle and reassured me that if the vehicle did not pass MD inspection, as the dealership is located in VA. They would make the necessary repairs.Needless to say, the car did not pass. This was due to only ONE minor issue (Window Tint). Well the sales man delivered on his promise. They took the window tint off in a timely and professional manner.They delivered what they promised and through this action, they have built trust with this customer.I would definitely recommend them to anyone in the market to purchase a vehicle. You will not be disappointed.

Information
28 Photos
100 Comments
4.5 Rating
  • Address:3700 Columbia Pike, Arlington, VA 22204, United States
  • Site:http://eagleautomotives.com/
  • Phone:+1 703-920-7100
Categories
  • Used car dealer
  • Car dealer
  • Mechanic
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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