Popped in yesterday to get help with a tailgate locking issue. Heather in the Service Department immediately helped and went above and beyond helping me understand the issue (which turned out to be fine). It was so nice to have instantaneous and effective service. Super pleased!

I went to Arlington at 9:15 as instructed via phone. I was told when I arrived the service had already been completed. It was a recall. Why was i asked to go there when I had called and service man made appt. for me so early by telling me the service had to be done and would last the whole day??????

I went in with a friend of mine who is looking for a new car. The sales people were absolutely great! Never any pressure to buy, and very friendly. They took the time to answer the several questions we had. They understood the type of vehicle my friend required and tried hard to find one that met her needs. Ken encourage us to take a test drive and a new Ionic. Ken also offered to bring the car to my friends parking garage to see if it would fit in the extremely tight space it needs to fit. The experience exceeded my expectations.

I had excellent service here.My Hyundai Santa Fe had a recall for a software update, they also offered a free oil change.I scheduled via the link in the email and was taken right away (actually 10 minutes early).They said it would take about an hour, so I waited, they were right.The waiting area is clean and comfortable, free coffee and some donuts, TV and massage chairs with charging station for your devices.Very pleasant experience, the only thing that would have made it better would be a WiFi connection available.

Good place.hunday is approving now

Thank you to the sales staff and everyone at MIRAK HYUNDAI.Had a great leasing experience at this dealership and would recommendit to anyone in the market lease a new Hyundai vehicle.Andy sales manager was super easy to work with and I feel confident thathe worked really hard on my behalf! I would definitely recommend Andy.

Great experience as always

Thanks Jared, Lori and Donald for your service.

I know Hyundai sales team is fantastic. There is no pressure and the deals are handled with complete transparency. Plus look at this picture I snapped when I was there.

Love the parts,And Service.

Didnt even attempt to compete with a new car sales deal. Should tell you a lot. Best to buy elsewhere--their actual own words.

Good people.

Best car buying experience Ive ever had.Responsive to my inquiries, upfront about pricing. Even though my trade in was worth less than I hoped, they managed to make the deal work at even a lower payment that I had expected based on their online calculator.

Ive leased and bought a couple cars through Mirak Chevy and its been a good experience. Steve Hopkins the finance manager is great- very honest, helpful, and makes offers on additional products but respects your decline without any pushing which is refreshing! Thank you, Steve.In the service department Larry and his team are awesome, Ive been able to drop my cars off for service and pickup without any delays or problems.Thanks Mirak!

Nice salesmen, no high pressure sales, easy in and out.EV Drivers/Shoppers: They had Kona Electric Vehicles. I called and confirmed, showed up and they let me test drive. No hassles, no high pressure to buy this second. Knowledgeable salesman who told me about the features of the car. No brochures, they said everything was on the website.

Very nice service! Sales representative Ludgi was very polite and calmed and made the selling process easy and fast! He even picked me up when the car was ready for me!

Great customer service. Love my Hyundai dealership.

Very impressed with the level of professionalism & how easy they made the buying process. Ludgi & Norm made everything simple & straight forward with no pressure. The entire team was friendly & highly recommend Mirak for your next car purchase.

Ask for Jim Wheaton. Weve bought two cars from him and it was always low pressure and he knows the vehicles well. Friendly sales/finance staff. They corrected a minor cosmetic issue I discovered after taking delivery, could have easily blamed me but they took care of it without any questions. Great EV dealer, very knowledgeable.

The parts department can be a bit gruff, but usually helpful in the end. Over the years Ive ordered parts from them a few times, including Hyundai fluids that others seemed unable to find.

Great service

I have bought two Hyndai Accent cars from Mirak and so far I am happy. John Waters was very helpful in identifying our requirements and helping in choosing what we want without any intrusion. Mirak service is also good as the staff are professional and giving suggestions to keep the car in better shape.

Came here for the first service appointment on my 18 Hyundai Elantra and the process was completely painless. In and out before I even realized Id been there a while. Staff were also super friendly and professional. Will definitely go again for service.

Ive bought two vehicles from this place since shopping here. The guys know their vehicles and put zero pressure on you. From the time you walk in, you feel welcome by the friendly and knowledgeable staff. They take care of their customers and treat them like friends. Well done mirak.

They got great coffee!!!

Stay away! Made a service appointment after giving a detailed description of the issue. Arrived on time, waited half hour while no one looked at the car. Then told it would be 2 hours before they would get to it. Dont take appointments if you cant honor them. Simple!

Service center is great. Friendly, fast, and helpful.

I was looking for a Mercedes ML350 diesel, my friend told me about Mirak, I went to visit the place, when I talked to the salesman I felt I was talking to a friend, EXELENTE EXPERIENCED!!!!!!!! I drove from Providence Ri to Arlington Mass, they made everything easy for me!!! Thank you guys😊

Every time we go for an oil change or something for our car they always mess up and do the wring wrong thing. They always have issues with coupon book we bought while leasing our car. The service sucks !

Great team of people making you dream come true for the car/vehicle you wanted

Dishonest business, does not post prices online until you actually schedule a visit and have committed to giving them your money, unlike the Hyundai dealership in Danvers, which is transparent about their pricing. Also, these guys arbitrarily come up with multiple diagnosis fees for each individual symptom you describe before leaving them your car, which are divided in such a way as to ensure the highest price to the customer.I paid $65 for these guys to tell me that a whine, which clearly came from the engine bay (and not the wheels), was a result of leaving on snow tires during the summer. Not a drone (which winter tires produce), a whine, like an air filter. Also, they charged another $65 to only tell me my brakes need to be changed. What is the deal guys? Do you not have a flat, full inspection rate like every other dealership on the planet?

Nothing special. A bunch of car salesman offering you the world but not delivering.

Always professional, always approachable, Miraks customer service is incredible, they have a huge inventory and if they dont have it they soon will.

Friendly staff. Test drove a vehicle. No one was pushy.

Great and I bought my two cars at the Arlington, MA . Great service

Good service but the wait stinks

Test drove a Nissan leaf, I would have purchased electric could I afford it,

Impossible to get a hold of after youve bought a car from them. But if you call asking for the sales department you get right through to someone.

They didnt notice that my tires were bald.

Great parts customer service

Larry did a great job...

Awesome service always

Purchased a car. Nice people

Awesome very professional

My favorite shop for car service for 3 years

Trustworthy

Nice staff

Good dealership

Very good

Sleazy sales force

Service is not good.....

Management is awful

Service is okay

Ago delivery and resivo automobiles for the BOSTON auctions work for the company J & J AUTO TRANSPORT