user
Dudley Street Auto Body
34 Dudley St, Arlington, MA 02476, United States
Appearance
Dudley Street Auto Body
Comments
Ma
Review №1

Quality work and great customer service. Mazda had delays with a part and they were commutative about the situation. The paint was perfect and metallic paint was perfectly even. This is where previous shops have failed me in the past. Ill be recommending this shop to anyone I see looking for a great auto body shop.

Yo
Review №2

I was sent by my insurance to this shop and while they were nice, the quality of the repair was horrible - after going back there 3 times after taking my car back, I just gave up. I was sure it’s normal that it’s so bad, but after an experience I had in a different shop in Belmont, now I understand how bad is the paint job quality in this place.

Gr
Review №3

Dudley replaced my front bumper cover, intercooler, radiator, and some other plastic parts after I hit a coyote on the highway. Everything works well, but they did not use an OEM radiator, they used the cheapest aftermarket unit. I had asked them to use OEM for the radiator, and they said something like yes, for the radiator we would. Well see how long this cheap thing lasts.Also, I do most work on the car myself, so I just removed the bumper, and I found out they left several fasteners out, stripped a screw, and must have lost a bunch of the original fasteners because they were replaced with mismatched stuff. So I had to keep switching tools to remove fasteners. So their attention to detail looks good on the outside, but on the inside, where it really counts, Id say theyre average.They did make dealing with the insurance side of things very easy.

Be
Review №4

Thanks for helping me when my car got struck by a tree. These folks are very efficient (got the car back ahead of estimate) and they did some detailing in the process. Looks like new!Will add photos later

Ni
Review №5

Great services, professional customer service!

an
Review №6

I took my 2017 Honda CRV in to repair 3 scratches to the rear side panel. When the vehicle was returned the new paint surface was rough and bitty and also pock marked. I was informed the gel coat needed polishing and would take 20 minutes. After 1.5 hours of a technician power polishing the paint he agreed that not only was the gel coat defective but also the sub coat. They have offered to repaint the panel. While I have little confidence they are capable of a professional job I will let them try and if not pursue a total refund of all costs.Addendum:- The panel was repainted. A few minor defects remained. The vehicle was returned for the third time and these minor defects removed. I am on vacation until October when the car is to be brought back to be wax polished at which time I will see the final result and amend my review accordingly. It is fair to say the manager Dave acted professionally throughout and really did seem to show concern for the problems and strong intention to rectify. I did feel well treated by him.

Ma
Review №7

Quote was too high for my simple paint job vs other place in town

Jo
Review №8

My wifes Toyota had a dent in the rear passenger door.We had some issues with the initial repair work.Mike the owner wanted to make sure that we were totally satisfied with their service.They took the car back in and redid the work and made sure that it was good as new.I will highly recommend Mike Hynes and Dudley Auto Body.Joe Marshall

Ja
Review №9

I’ve had my car repaired at this body shop and I was very pleased with the results and timing. I was helped by Maury he was very profesional and a pleasure to work with.

Jo
Review №10

They always do great work. Always happy with them.

Je
Review №11

The car was spectacular! When we went to pick up the car we were amazed by the amount of time and effort the crew put into their work, especially David Cooper. By far the best auto body experience weve ever had!Everyone there was very knowledgeable and thorough in their work. They even touched up paint and repaired damage unrelated to the accident, like a small mark on the door from a shopping cart.If theres ever a next time, we know who well call.

Ma
Review №12

This was our first time at Dudley. We were very pleased with the professional work. Had our car finished in two days! Thank you to Maury for the great service.

J
Review №13

The team at Dudley Street Auto Body listen, ask the right questions and fix with care and consideration.

Ch
Review №14

Awesome serviceThese guys did a great job on some tricky body work on my Volvo XC60, and had no problem doing some touch-ups I asked about after picking up the car. Really nice crew, and new owner seems to be really on the ball.

Su
Review №15

Dave works with you in a friendly, professional, no nonsense manner and makes sure your vehicle is properly repaired. Ive worked with him a few times and now hes my preferred auto body repair shop that Id gladly take all of my familys vehicles to.

ez
Review №16

The best body shop!

Ka
Review №17

Great service!

Ji
Review №18

Very friendly staff.

se
Review №19

Need it from time to time

Jo
Review №20

Good service the best of the area

Information
7 Photos
20 Comments
4.6 Rating
  • Address:34 Dudley St, Arlington, MA 02476, United States
  • Site:http://dudleystreetautobody.com/
  • Phone:+1 781-648-0805
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Similar organizations