I walked into Nu Way shop blindly coming from another shop that I had to wait a whole week to get my car in .As I drove home in despair my ancestors whispered to me ‘go ahead, check this guys out’ 😂I found George and he was absolutely warm and welcoming. We discussed everything and he gave me great advice on how to go about the repairs.Nice shop (it has a/c and drinking water, that’s heaven on a summer day with a broken car a/c 🥵)Top notch communicationGreat repairs and body work, my car looks and feels great.Favorable pricesGreat customer care.Highly recommend .

Absolutely love this place and the owners. I wouldnt dare go anywhere else for auto body repair. Very professional establishment. Top notch repairs done expeditiously.

Donna and George are great! Friendly, honest, knowledgeable and amazing communication. Donna is super quick at responding to messages. Getting your car fixed can be a drab and Donna and George worked with me and made it as efficient and smooth as possible for my situation. Thanks guys!

These folks are great. This is the second time I have had a car repaired through them. They work well with my insurance company and go above and beyond.

My car was pretty dinged up due to a recent storm that passed through arlington. I got hit by some hefty branches leaving me with enough dings and scratches that made it worth filing a claim.I’m so impressed with Nu Ways work. My car looks amazing. Just like the day I purchased it. Thank you Nu Way team for making this such an easy process while educating me along the way!

I want to thank George and Donna for their enduring commitment to quality, honesty, integrity and customer service. They’ve been repairing my vehicles for over 10 years so this review is long past due. Recently, our Toyota Sienna was involved in back-to-back accidents within a two-week period. Because of the overlapping nature of the damages and other delays on the part of the insurance company the repairs took longer than expected. Donna kept me in the loop and stayed in communication with me throughout the entire process. The resulting top-quality workmanship has given me something to smile about.Today I contacted Donna after discovering that the van’s heater wasn’t working. They gladly offered to see me this afternoon and spent over an hour checking under the hood and diagnosing the problem. Within short order, George found a radiator leak and faulty repair done a few months ago by one of those national chain stores. Thankfully, he caught the issue in time before our family got stranded by the side of the road or the engine got damaged. George kindly spent time on the phone with the other shop explaining his findings. I sent over photos and without delay the other shop agreed to pay for the repair and towed my vehicle. I would have preferred to have Nu Way fix the botched repair, but under the circumstances I reluctantly allowed my van to be taken back to the original repair shop. I offered to compensate George for all the time he spent helping me today, but he declined. Although I was not happy to find out about the other shop’s mess up, the great thing is that I now know that Nu Way also services brakes, struts, radiators, condensers, and timing belts. I will be sure to contact them first next time the need arises.On another occasion several years ago, I took the same van to Nu Way because I was having issues with one of the automatic sliding doors. After taking a look at it, George recommended that I contact Toyota because it seemed like something they should cover even though my warranty was long over. Nu Way could have made money off of that repair, but instead George chose to do the right thing and sent me on my way. As it turned out, sometime later Toyota issued a recall on that door mechanism and I was able to get it fixed at no charge.If you’re looking for a place where quality and honesty matter, then Nu Way is the place for you. Its the reason I keep going back after all these years.

George, Donna, and the rest of the Nu Way team are the best in town, hands down! I brought my car to them the first time this past May on recommendation from a friend and they did not disappoint. So when I got into yet another accident two weeks ago, I knew immediately where I was going. Im very particular with my car and each time, it came back to me as good as new.

Excellent place to take your vehicles for any paint and body repairs. Very professional and on time service. I take a lot of vehicles here and never have had any issues. Thank you guys for what you do!

If I could give them 10 ⭐️ I would they are the most down to earth people. You can rest assured your in good hands with them. Their professional and courteous and their prices are just good as they are I’ve been going there since 2013 and will keep going there Donna is your first point of contact she’s great...

I have known George and his staff for years and I always knew I could depend on them to do a professional job every time I needed their services. They have always been extra polite and honest in my dealings with them. Thank you for taking great care of my toys when they occasionally get to visit your shop 😊 - Prasad

Nu Way Car Center is the place to go for your car repair needs. I have been using them for over 15 years and they have NOT disappointed . Donna have given excellent service in providing a rental car and taking care of all in insurance information. My car is always beautifully repaired. I wont be going anywhere else.

Well guys since we had hail in the Arlington area last year so guess what, you get to do another First Class Job on our vehicles. So with that said, see you next week!!! When I told the Adjuster from USAA that we were taking the cars to you, he said, Those folks do Excellent work!FOLLOW UP, Picked up our vehicles and again super awesome!!! Thanks to the Nu Way crew, great job...as always!

There are few places that earn my money and respect for the work that is delivered.... this is one of those places. Very upfront, patient and helpful people. My car came out awesome! Thanks to Donna and her husband for the awesome experience.

Excellent service! They did such a good job

As an Allstate Agent, I must warn people to stay away from this car shop.My customer decided to give this car shop a try since it was convenient for him as far as distance. He dropped his truck on 06/20/2018 and was promised to have a complete job by 07/10/2018. However, this never happened.The shop neglected his calls for days, stating that they never received the phone call, our claims department called in to ask for an update and thats when they finally decided to answer on 07/17/2018.My client was told that he wouldnt be required to pay a deductible and was also promised a full replacement on hood and roof since they were able to request for more money to my claims department.When he finally received his truck, he noticed that the roof nor the hood were replaced and the reason why, was because he never paid his deductible even when he was told he wasnt required.He decided to take the truck after all the inconvenience (not as he expected or promised).I would definitely think twice when going to this place.

Do not recommend, horrible customer service. We were incredibly disappointed by the treatment received from the staff. Naturally as the owner of a vehicle in a shop, you would want to call and ask about the status of the repair. After getting the pick up day delayed time after time, we were told to stop calling otherwise they would not honor the deal they promised. Additionally very unnecessary comments such as you do not own the vehicle because its owned by the bank (its a 2017 vehicle!) .At the end, when we received the vehicle, as expected the work was not finished as promised. We work hard to have our things and NO ONE deserves to be treated like that. Please stay away!

HONEST. They fixed the problem with clutch pedal and fixed two other problems they found at no additional charge. My family has been using their service for years. They do great work at a reasonable price. I highly recommend them.

I have been going to Nu-Way for the last 10 years atleast. I remember I went to them the first time when I was in high school and had a fender bender but was to scared to tell my parents. George fixed the car up in no time and had it looking better than it did before it was in an accident. Great service, awesome people that will go above and beyond to make sure you are happy.

Best place to have your car repaired.. Hes good at what he does best!

Fixed my vehicle and got me back on the road fast. Professional service and would definitely use them again. Thank you Nu Way!

I brought my BMW to Nu Way for three auto repair projects over the past couple years. First I used their paintless dent removal to remove a big dent in my front fender that been there for years because I thought would cost forture to get fixed. Donna gave me a very resonable quote, I scheduled the work and it was done in a few hours. It looked like new again.My second repair was a bigger job with an insurance estimate that required a new door, body work on several panels and painting. Donna did a great job with keeping me up to date on the progress, and their team did a great job, with the end result was that my car looked better than before the accident.The third repair was a smaller project, to adjust/rehang my rear bumper after a minor finder bender, which now looks new again.I keep going back to Nu Way for a simple reason.........Trust. Because I know that when I bring my car to Donna and her husband at Nu Way, I know the job will get done right by their team. I know the quote will be resonsble and the project will be done on time if not early. I know that Nu Way stands behind their work 100%. I know that I will get the same level of fantastic, friendly customer service that makes me want to come back.With so much to do every day, and then having to deal with an auto body repair, especially after an accident, its wonderful to know there is a company that can be trusted to take care of it all.All I can say is Thank You Nu Way Car Center!

Do not trust anyone on this block of shops they are all dishonest and will drive your care and run up tolls do outer repairs but leave insides mangled if for some reason you get Andy or his mom run worst mistake ever....(to owner)well they use your address “electron auto/ elektron auto) it may be an issue worth addressing.

Bad customer service

Ask for Roberto, an excellent painter