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CPR Cell Phone Repair Albuquerque Northwest
5241 Ouray Rd NW Suite B1, Albuquerque, NM 87120, United States
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CPR Cell Phone Repair Albuquerque Northwest
Comments
Mi
Review №1

My phone had some water spilled on it and stopped in to get a quote on repair. The technician gave me some things to try and said waiting a few days to let it fully dry out might get the screen working again. I ended up dropping it off on Monday morning and they were able to get a new display installed and have it ready by Tuesday afternoon. This is my second time using this shop and both times have been very quick turnarounds.

Ma
Review №2

This is our go-to people every time we have an issue with our cell phones they have always been awesome and I will definitely refer everyone I know that has an issue with the phone to them their prices are also very very reasonable. Everyone else is crazy expensive its cheaper to buy new. I go to the one on I-40 & coors. Also great customer service!!!

Me
Review №3

Great service. They even let me come in 15 mins prior to closing. Been at this place twice now, phones are as good as new.

PO
Review №4

The workers were really nice but I had some problems off the bat. I took in my iPad for a screen repair and it wasn’t too expensive but as soon as I got it back there were weird ripples with the screen a few days passed and it went away for the most part tho. The real problem came a while later. At first the home button was a little off but still functional but the more time passed the glue holding the screen together loosened? I’m not sure how it works but the screen is slowly pealing off and the home button no longer works. It just sits loose in the socket. Kinda upset but it’s still functional for the most part so that’s that.

Ke
Review №5

I broke my screen on my pixel 5 and needed to get it replaced, went in and they needed to order it. Took a couple days to get in and they called me and had it turned around within 45 mins after drop off. Very happy with the service and quality of the work.

li
Review №6

Honestly go there fixed my phone screen !

Mi
Review №7

Super friendly. Fixed my iPad for much less than apple care would have been in total. Only took like 2 hours. Going to bring the kids iPad in to fix that next. So happy I found this place!

co
Review №8

Took my phone in and was given an estimate a little while after. All the parts needed were ordered and my phone was fixed immediately after. Staff was very friendly and knowledgeable, definitely recommend this business.

Re
Review №9

Very good customer service. They didnt have screen at the first shop I went to but they helped me find one at there other shops.

Ga
Review №10

Paid 400 dollars my phone isnt waterproof anymore I didnt even dropped my phone and the glass had a crack I dont know how it happened but pretty sure the material is cheap

Ja
Review №11

Really fast and pretty cheap! The people are fo real homies

Sh
Review №12

Some really good guys and they are good at what they do.

Ko
Review №13

1so I havent gone yet and Ive heard some good things but I mainly want to know how much it would cost to fix the screen since there a bunch of red green black and purple lines on one side and its not just the glass

Ma
Review №14

Got two phones fixed and a call they were ready ahead of schedule!

Ni
Review №15

They were able to fix my Note 9 in about a hour and a half. Asurion covered the majority of the fix, all I paid was $29!

Ru
Review №16

The young man was attentive. I was quoted a price before I went in. Then once there he gave me a lower price. He informed me that the price was lowered by $25. He didnt have to do that. So you bet I am going back there and will recommend CPR to anyone else who needs Cell phone service.

Ka
Review №17

I always receive the best service from these guys! Super professional and great quality. This is my go to store for any of my cell phone needs! 100% recommended!

Ir
Review №18

This place is great love the great service look into other places no help but her love it recommend for repairs ....my son is Happy with his cell he did not want other cell happy they got it fix.....

Al
Review №19

It was wonderful! Favorite placed the screen on my Samsung A51 and it looks brand new! I even brought my new case in and they were nice enough to install it correctly for me. :)

Je
Review №20

I only called to see if they could repair my screen, he said they could not, cause they dont make screens for that phone, but he was very polite.

Mi
Review №21

Great service and professional people.

Da
Review №22

Overall, great experience!!

An
Review №23

My glass screen is broken there is nothing wrong with the screen underneath they want to charge me $300 just to fix a glass screen that is how much my phone is worth I could just buy another one too expensive and too rude

Ca
Review №24

I love CPR! The gentleman that was there is very knowledgeable and friendly. My phone was also repaired super fast! If you’re looking for fast friendly service. Look no further. CPR is the place to go for any and all repairs you need!

St
Review №25

Very professional and helpful! Love that it was so close to my house and they responded quickly.

Da
Review №26

Fast, reasonable and trustworthy, these folks are great

To
Review №27

45 minutes, and I have a new charging port! I was having issues with a bad data connection. Common problem for these phones I guess. The work was very quick, and professional!

Je
Review №28

Great service at this location Jared was very helpful and professional told me the time it would be done came at that time and my phone was ready would recommend this to anyone with a broken phone. Thank you again to CPR and Jared

Ad
Review №29

These guys are awesome. Phone parts came in for my g7 in like 24 hours and after I took him the phone he had it fixed in less than 2. Life savers. Thank you!

St
Review №30

Needed my camera glass replaced quickly. The part came after one day, and was replaced in under 20 minutes. Best service I could have asked for. Super friendly service, and very cool looking place inside. Pricing was also the best I could find in the city as well. I will definitely recommend this place to anyone. Thanks guys!

Sh
Review №31

I had been procrastinating with repairing my iphoneXR because Im usually picky with service places. I had decided to give this place a try after browsing several stores in my area, viewing websites and reviews. I had made an appointment online at 12 am the night before after getting an estimate online for my issues. Then came in at 2 pm the next day wondering how this process worked but all I did was tell them I had a phone repair appointment at 2. (I was also about 8 min late) and they printed me a reciept, told me I can pay after the service is finished and I just left them with my phone for an hour. Came back and My screen was as a good as new. I also decided to have them wipe my phone as well, which they did for free because I had just had a screen repair. After another hour, I was happily using my phone like before it ever broke! I was happy that my facial recognition was still working great as well. After all was done I believe I paid 161.?? (Dont remember the change) but for that price, and the service that came with it? It was a steal. 10/10 would come back. Amazing customer sevice, I had the most polite person helping me! Thank you for saving me a few hundred dollars CPR!

Ly
Review №32

The only reason I give them 4 stars is they were supposed to have my item by last Thursday and I never heard back from them so I called them on Monday to see if my part had arrived. They said they forgot to call me. Didnt appreciate the delay.

Si
Review №33

Repair was quick and not too expensive! I would absolutely go here again.

Mi
Review №34

My Xbox elite series 2 controller crapped out on me a week after the warranty expired; however, thanks to Jared at CPR I was able to quickly (and affordably) remedy this issue. If you need a fast and effective repair for your small electronics, look no further than CPR. Thank you for your help!!

Da
Review №35

Jarod was awesome. He explained what he was going and how long it would take and the cost for the initial exam. He also explained the potential problems based on the symptoms I told and what the added cost might be after he opened the phone.Well, he didnt fix it! He confirmed the failure and when he opened the phone couldnt find any of the easy fixes - so he didnt charge me anything and apologized that he couldnt fix because the problem was the motherboard and I needed a new phone.I was impressed with his service, communication and honesty even though I still need to buy a new phone...

Jo
Review №36

I was highly impressed by the time it took to replace my phone screen. It was only a hour! The gentleman was highly profession and friendly too.

ja
Review №37

Awesome work. Took about an hour to replace screen, and looks just like new.

Mi
Review №38

The technician was amazing. Just described the problem with my I phone and the technician all ready knew what the problem was. He fixed it within 30 minutes. I was even more pleasantly surprised at how affordable the repair was. I expected to pay 3 times as much. Have told my co workers to bring their devices to CPR and one of them is bringing his phone in next week. Top notch customer service, highly recommend.

De
Review №39

Honest guy could have charged me for a whole new charger port and more instead he cleaned it at no charge and fixed the problem, will be going here for all my electronic services

Ma
Review №40

Great service and have honored warranty when a problem came up after repair a few weeks after initial fix. Will definitely come back.

Ma
Review №41

GREAT experience! My screen got shattered at the worst possible time. Have a husband in the hospital and I was waiting for a discharge time. They fixed my phone and I had it back in an hour! Highly recommend

Ti
Review №42

Shattered my iPhone screen yet AGAIN. Last time I had it fixed was at the Paseo location. Unfortunately and oddly enough after that fix my phone stopped pairing with my Bluetooth in my car. So this time that I had it repaired I decided to try the location on Ouray and boy I m glad I did. The young man was nice, fast and friendly. I was in and out in 20minutes and shocking enough as soon as I got in my car and started it my phone paired up with my Bluetooth. I would definitely recommend this location.

Ja
Review №43

The service was great and the guy who helped me was EXCELLENT! I needed a new battery in my phone and they were more then happy to help! This place is highly recommended and if you need anything repaired on your phone they can take care of it in a very timely manner!Thanks again CPR!James

De
Review №44

Horrid experience! I went to CPR cell phone Repair coors and I-40 store to have a screen protector installed on my phone, the worker installed the screen protector which looks like it was the wrong size and looks like he had cut it himself. I asked him to remove it because I did not want to pay for the screen protector which did not cover the top portion of my screen past the camera (Samsung Galaxy S10 5G)When he removed the screen protector it looks like he had cleaned it prior to installing the screen protector with a dirty microfiber cloth there was hundreds of tiny little scratches going in the same direction he denied scratching the phone I have yet to contact the manager they gave me about three different numbers finally one of the gentleman said that the manager will be in tomorrow but I have yet to receive a call back the store manager said he would not pay for the scratches. I hope I have better luck tomorrow when I speak to the manager of all the local stores

ja
Review №45

It was so fast and great quality thank you so much

Br
Review №46

I was well aware of the problem it was done in a timely manner service i got was good.i will do business with again.

Al
Review №47

I took my phone in to get fixed, the screen wasnt responding to touch. I was quoted $230, that was right in line with the other repair shop I received a quote from. The reason I went with CPR is they would be able to do a same day fix where as the other shop would take 3 days. I dropped my phone off, both representative were extremely friendly and helpful. An hour later I received a call and was told that my phone had water damage to the mother board and was unfixable. I requested a receipt for my insurance that showed it was unrepairable and they had no problems supplying that. He also emailed me pictures of my phone, just in case. I also was not charged for the phone being looked at, thats always good. CPR provided great customer service. I will most definitely return if ever needed.

Sa
Review №48

Jarod was very nice and responsive to our needs! Will come back again!!

Ja
Review №49

These guys work hard! And never a problem!

Qy
Review №50

Came in to get a screen protector for my watch. Excellent service. Thank you!

La
Review №51

A definite recommend! Fast, friendly service. The cost is worth the experience

Gi
Review №52

Great dude great price fast service

Sy
Review №53

Super knowledgeable and helpful staff!! Repair and glass protection done neatly!! Thanks so much!!

Mi
Review №54

Good friendly service. They had to order the part i needed which delayed the service a few days but I would go back.

Ca
Review №55

Fast service ! Would have appreciated a call when my screen arrived. I did not and would have also liked to know he store I purchased couldn’t install and had to drive to the other side of town for the install.

Gi
Review №56

I had my tablet glass removed and replaced by the crew at CPR. The work was timely, successful and delivered on time. Thanks, CPR!!

Ro
Review №57

Fast, friendly service. The technician was very informative. Highly recommend and will be a return customer.

71
Review №58

Great service! Very satisfied!

Jo
Review №59

I handed my phone to the tech and he immediately diagnosed that it needed a battery. He completed the repair in under an hour. Professional and courteous.

Ja
Review №60

After calling several places, I finally came across ‘CPR’ through Google. I called, the rep at CPR was very helpful & friendly so, I decided to head over right away. Jarod was VERY helpful & knowledgeable & explained all of my options thoroughly. I decided to leave 2 iPhones with Jarod & within 1.5 hours my phones were ready. My iPhone 8 had the screen & battery replaced & my iPhone 6 had just the battery replaced. Jarod did a great job & I would highly recommend ‘Cell Phone Repair’ to anyone looking to get their cell phone or tablet repaired!

De
Review №61

Did agreat repaire job but in my opinion they were a bit overpriced

ma
Review №62

Really friendly service at a super short wait time. Fast and got my phone back to good as new.

Pe
Review №63

Broken iPhone he helped me out in a timely manner happy with the results

Te
Review №64

The Repair was for my mom and they took great care of me to set it up for her, and she was taken great care of when she came in for the repair.

Le
Review №65

Jarod did a great job giving me pricing time length of install and the installation

Ri
Review №66

Great service. done in an hour!

Da
Review №67

Fast service. Very friendly 👍

An
Review №68

The representative was extremely helpful, gave me options, suggestions and was very clear and helpful .

De
Review №69

Fast & friendly service, will use again

Pa
Review №70

Great customer service and helped get problem fixed. Thank you!

La
Review №71

Was very professional. Service was friendly and great timing . I was in and out good work guys.

Ke
Review №72

Great job they have my business

Sh
Review №73

Young man extremely helpful! Everyone should go there for help!

Jo
Review №74

Customer service was very good and everyone was very friendly.

Sa
Review №75

Terrible service, bad prices

Ma
Review №76

Accountable and reliable.

DA
Review №77

Good work convenience

Ha
Review №78

Great service!!!

Information
18 Photos
78 Comments
4.7 Rating
  • Address:5241 Ouray Rd NW Suite B1, Albuquerque, NM 87120, United States
  • Site:https://cellphonerepair.com/albuquerque-northwest-nm/
  • Phone:+1 505-831-0171
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
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