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THE CELL MASTERS
3400 San Mateo Blvd NE STE A, Albuquerque, NM 87110, United States
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THE CELL MASTERS
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Er
Review №1

My daughter dropped her phone in the front screen came away from her iPhone. Just paid $800 for the phone itself everyone wanted 350 plus to have the screen repaired. I took it here and immediately they were able to fix it for half the price. Thank you very much for being an honest business you have made a customer for life!

Ju
Review №2

Highly recommend! My older model iPhone needed new battery and screen; they had the parts in stock and repaired my phone within 2 hours. They were friendly and professional and did not overcharge. Just an all-around excellent experience.

Is
Review №3

Exceeded my expectations. Was able to do a walk in appointment with a very....very damaged iphone screen. They were able to fix it within 30 minutes at an amazing price. Very professional gentleman. They are now my go to.

Da
Review №4

This is a place for answers to all your questions. Knowledgeable, timely and fair prices. No need to go anywhere else. Theyve e worked on two of my phones, and I couldnt be more pleased.

Se
Review №5

Took my iPhone in to be replaced the front screen was shattered and this place was so SKETCHY! They told me it would take a whole day then when I got it back my screen kept blacking out then my battery said it wasn’t an apple bettery so I took my phone to apple and they told me he stole my apple battery and replaced it with a faulty one which is why my battery started dying and me broke my Face ID! My screen blacked out! I never got a refund or anything! DO NOT TRUST OWNER ZAID! They will steal your apple parts! I hope this can help someone save money and the horrible experience that I had to endure.

Ke
Review №6

These ppl are theives! Will take your apple batter and replace it with a generic one and they keep your apple product. Broke my Face ID. Don’t not come here! Never got refund they blocked my number. Horrible service

ch
Review №7

Mo was so super efficient and called as soon as it was done! He has great customer service and made sure everything was okay with the phone before we left. Great place and great value!!

He
Review №8

Stole my apple battery refuse to return it. Refuse to give my money back. This place is a scam.

Mi
Review №9

Been here a few times already and will continue to come here for all my cell phone needs. They changed my charger port and screen about a month ago. Both are still working great. Great prices and fast service. Would definitely recommend.

Ib
Review №10

They really professional and specialty with batteries

Ni
Review №11

Honest, good prices, and kind people. Zaid really knows his stuff. This is the only place I will ever go to get my phone fixed in Albuquerque. Definitely the best place and prices in town.

Ja
Review №12

Seriously, the best prices and quickest/friendliest service!!!

St
Review №13

The service and cost of The Cell Masters is among the best in the city! We thought that my phone needed a new USB port, and the person at the shop installed it. However, he found that it didnt fix the issue, and he didnt charge a cent for his effort. The honestly of the owner has convinced me to use Cell Masters for all of my repair work!

ja
Review №14

Fair prices for phone and they offer fair prices for your used phones.

Zo
Review №15

Ali fixed my phone that had been broken for months in less than 10 minutes. He was so fast and thorough and very nice! Go here if you need anything fixed!

Ke
Review №16

Heres the deal: this place repairs cell phones. Most people that I know of today only have their cell phone to CALL. When you drive up to this place, you are greeted with a sign on the door that says, CALL US before coming here. Id like to ask the geniuses who run this place how the heck you are supposed to CALL when your phone is busted and wont start? Hello, is anyone home?

sa
Review №17

This place are thieves! I took my screen in to be fixed just my screen! Got my phone back with so many problems it didn’t have before. They stole my apple batter and put some generic battery in. My phone notifies my right away saying it can’t verify my battery anymore. They also broke my Face ID. said they had no idea how it happen and they would fix it. Been waiting for months still haven’t fixed it. Sill haven’t got a refund. They don’t answer my calls Mx when they finally do maybe once a month they give me the runaround saying he needs another technician cause for whatever reason “my phone doesn’t like him”. They will steal your parts! They broke my apple seal! They are so shady I’m current taking them to small claims court. Please beware! They will steal your stuff & break your phone!!! I’m hoping my lawyer can help me!

jo
Review №18

I regret not knowing this business sooner. I am thankful for their help and service. Their prices are better than anywhere else, and they complete my repairs extremely fast. Keep this business in mind and help spread the word about their effortless skill. Thank you

He
Review №19

I am so grateful to have found cell masters. I went to a big well known store and would have had to wait until Wednesday evening. Ugh! Found cell masters at 1:45 and my phone is fixed and out the door by 2:15 phone in hand. And also much less!! Thank you cell masters!!

Jo
Review №20

Zaid is definitely a great person to buy phones from. He will take care of you.

ma
Review №21

Great service and information!

Ja
Review №22

THE BEST SERVICE IVE HAD! Extremely fast service, and their prices save me anywhere from 20-70 $. Call any other tech repair store and youll see how much Cell Masters saves. They dont get enough appreciation for their work. I am indebted.

Je
Review №23

Fixed and looks brand new! Best prices in town and fast quality service. I will definitely go here for any future issues and I have been recommending this store to friends and family that may need something fixed.

va
Review №24

I went in to get my Iphone x screen fixed. it was pretty craked from so many falls but it worked perfectly. The screen had been like that for over 9 months. They fixed it pretty fast and for cheap but screen started to turn purple a few days later and by the end of the day the whole screen was black and it wouldnt turn on. I took it in the next day because of the 90 day warranty that he told me about. When I came in He asked me if I had dropped it or put too much pressure on it. I told him no and he said well let me check it because if it fell and you broke something then you would have to pay again. He finally said that It looked like it had been dropped which I knew it wasnt true and that I had to pay another 100 to fix it I said yes go ahead because I really needed it. he was done in less than 15 minutes phone looked great then by the end of the day the screen turned purple and then black and didnt work again. Not even gonna try and get my money back. Waste of time. Just ended up getting a new phone

su
Review №25

Best service you’ll ever have

ad
Review №26

Loved the experience! I was attended immediately!I didnt have that voice in my head wondering if I had been ripped off!They stand behind their work and I will be returning!Thanks guys! Keep up the great work!

Bi
Review №27

Great prices. Awkward office. Owner tries his best to take care of his customers. I have been back a few times. I will go back when I need him again.

Jo
Review №28

I went to this the cell master to sell my old cell phone. They treated me with respect over there. They gave me a little bit of money for the cell phone that I was selling. They treated me with respect. I would go back to sell another cell phone if I had to.

Ha
Review №29

My screen had broken and they helped me repair it(so it was useable) until the special part my phone needed came into the store. My phone looks brand new. I was given excellent customer service. Highly recommend

An
Review №30

Good customer service

As
Review №31

Great repair store and technicians!! They did a wonderful repair on my mostly dead galaxy s8. They are nice, professional, knowledgeable honest and do excellent work. Glad i found them i will certainly continue to use them for any electronic repairs i may need. Highly recommend them!!

Be
Review №32

Great place! Cheaper than everywhere else and the screen was in stock. The employee was really polite and quick.

Th
Review №33

CSR failed twice to install screen, it isnt worth the trouble, he obviously isnt trained to install screens, my bad for trying to help out a small business

Ma
Review №34

Super fast! I walked in and iPhone 7 screen was repaired 20 minutes later. Friendly and best prices in town! $86 after taxes for screen repair.

Is
Review №35

I went to see if itd be possible to fix my ran over Google Pixel phone and while sadly it was still outside my budget, the guys here helped me get my hands on a working phone at a fantastic price. Its not every day that I experience kindness and these shop owners are not only kind and honest, but very intelligent and responsible. Im very thankful this was not like most phone places where the results are always underwhelming. Thank you guys!

Sk
Review №36

Good price and fast service but quality and terms of warranty not good. I have had the same phone repaired 2x in one week. Issues both times and the tech can not remember what he told or guaranteed me. I’m not going back to get taken for more money. I am luck enough that I can now upgrade my device with Verizon. YOU PAY FOR WHAT YOU GET!

Ti
Review №37

I bought a phone from there and went to have it transferred and the phone was in blacklisted reported stolen. This is the biggest scam artist Ive ever seen. DO NOT GO HERE!!!!

Sa
Review №38

This place does not deserve any star!!i have to put 1 so I can post this comment..we went in for service for screen repair (zaid)owner asked for deposit which we put down..turn out we didnt even get that service we promised...still now were still trying to get our deposit back through our credit card company and we contracted PayPal where he said he disputed the charge but he is fighting it ...even though we are the victims.

Do
Review №39

Got a phone fixed took 2 1/2 hours.

Jo
Review №40

Daughter shattered her screen on her new phone. Called The Cell Masters and they fixed it in 10 min! Seriously...10 min. The screen was SHATTERED (phone was driven over by a car)! Highly recommended! Dont go to the apple store - faster service and cost to fix is 65% less!

St
Review №41

My Samsung Galaxy S7 started rebooting randomly when the battery reached about 30%. Then I noticed the back glass starting to separate from the back of the phone along one side. A little research pointed toward the battery swelling as it failed. Got nowhere when I called Verizon, and was quoted $160 by Samsung to ship them my phone for a two week repair.Called a few places around my part of town and was quoted the best price at Cell Masters for the battery replacement, completed while I waited, in about 20 minutes. Great, swift service, friendly staff, and a very happy customer! Would highly recommend!

Ni
Review №42

Bought a phone x from these guys super friendly and helpful. Honest people and the gentlemen running the shop were also extremely helpful in the whole process. Honest people.

Ke
Review №43

I went in to get my battery replaced on my cell phone. He said my battery did not need replacing a week and a half later my battery got so bad it would only hold a 20 second charge. Purchased a new phone

Ma
Review №44

I was a really loyal customer. I would recommend them with every person. 2 weeks ago I went to get my iPhone X screen repaired and he said it would cost $120, which is fine, but he didn’t have the part. Anyways he said he would need a $60 dll deposit to order the part. I paid in full, that’s how much I trusted them. Anyways it’s been 2 weeks, no calls, i’ve call them many times and send me straight to voice mail. I ended up calling my bank yesterday to dispute the money since they won’t answer. I didn’t go there because I have a short temper and I tend to react on impulse sometimes. So i didn’t want to argue or anything that’s why I ended up disputing the charge.Man I am really disappointed in you, I was a loyal customer and you know that, Thank you for doing that. I will have to look for another place now. Do not do business with them.

Jo
Review №45

Best pricing on phone work in the albuquerque area. Great customer service as well. If you need anything done on your ohone and dont want to buy a new one id take it here.

sh
Review №46

Fast, super friendly and helpful and the cheapest in town- I called everywhere! Also a free screen saver!! Go here you won’t be disappointed!

Wi
Review №47

Had a headphone jack replaced in my iPhone and they were fast, friendly, and inexpensive. I would recommend this place to anyone and will absolutely return for any future phone repairs.

Ke
Review №48

People never answer their phone called multiple times and nothing so they definitely lost a sale

Ar
Review №49

I stopped here and needed my iPhone front glass fixed.in 20 minutes it was like new 😃The owner knows phones.I will definitely be back

Sa
Review №50

Best and fast service and cheap prices love you guys highly recommended

Ra
Review №51

This is the second time Ive used this place for repairs and both times have been excellent, super fast, easy and most importantly- well done! Thank you for the great service

Ro
Review №52

I wanted to.give 5 stars after reading the reviews on here, and his price beat everyone else in town. But its been a headache. On the phone he quoted me $65 and said he could get the part by the 23rd at the latest, and it would take like 15 min to install. Ended up.charging me 70 +tax, and the part arrived at the end of the day on the 26th. I dropped off my phone and when I went to pick it up he had closed early and left. Managed to get ahold of him through google and he came back. I just got home to realize that my SIM card tray (w/ SIM & SD cards) is missing. Now I cant get ahold of him.Oh also, nbd but, he said he was going to put a screen cover on, but he didnt

Ka
Review №53

My experience with Cell Masters was perfect! My Samsung Galaxy S4 would no longer charge. I walked in at 3 pm and picked it up an hour later. The repair was fast and inenexpensive. I highly recommend.

La
Review №54

I took my galaxy s8+ to them to have the ear speaker repaired they kept my phone for over a week and never repaired it. I was told they had to order the speaker then a few days later I was told they had to order another part, then they called me and said they couldnt repair my phone I took it to another cell phone repair shop they cleaned they speaker and it works perfectly they also told me my phone had never been opened so Cell Masters never worked on my phone .I would not reccomend them to do work .

Ca
Review №55

Best prices ever got my galaxy s8 for 35 dollars other places charger 80 to 150

Mo
Review №56

Amazing prices and fast service. Would recommend.

ma
Review №57

They fixed my iPhone screenIt was the cheapest in town and the fastestAnd the staff was really helpful

Iv
Review №58

TERRIBLE SERVICE AND THE WORST EXPERIENCE EVER!! My mom went to get her SAMSUNG LG V30 UNLOCKED . THE GUY BY THE NAME OF “ZAID” TOLD MY MOM HE WOULD CONTACT (call) HER ONCE HER PHONE WAS UNLOCKED COMPLETEY. THREE WEEKS LATER AND MY KOM HAD TO GO TO THE STORE FOR AN UPDATE AND WAS TOLD HER PHONE WASNT COMPLETE BECAUSE GHERE WAS A PART THAT HASNT BEEN SHIPPED YET.. THE PHONE DID NOT HAVE ANY MISSING PARTS!!! MY MOM IMMEDIATELY ASKED FOR HER PHONE BACK AND WHEN SHE GOT IT IT WOULDNT EVEN TURN ON, THEY COMPLETELY FRIED THE MOTHERBOARD!!! WITH NO EXPLANATION TO GIVE MY MOM “ZAID” LEFT MY MOM WITH A BRICK PHONE AND COULDNT GIVE HER ANY KIND IF CREDIT OR ANYTHING! VERY BAD SERVICE, LIARS, THEIFS AND SCAMMERS. I would give them no stars but I had to click on one star so I could leave a review!! TERRIBLE CUSTOMER SERVICE VERY UNPROFESSIONAL!!

Ro
Review №59

Dealing with the cell master was an experience . The were very helpful and very quick in the beginning. I was in and out in 15 minutes after having my screen replaced. The staff were very friendly. The second time I returned to the store the took care of my broken screen quickly again. But he also took me for my money. He charged me $25 more for a streaming tv box at the store next door then what the selll for. That ruined the relationship.

Ah
Review №60

The best service you will have ever

Al
Review №61

They really are the cell masters, good price great and quick service thank you for excellent service *******

Ha
Review №62

Everything was amazing at this store .. Good dealing and fast service better than all .. Thanks cell masters .

Br
Review №63

Wow I literally just went there not Evan five minutes ago and these guys really helped me out in a pinch it literally took 20 minutes in and out not only did they fix my phone they also have me a free screen protector just for useing them I will definitely be going back !!!!

Mo
Review №64

Great service very fast and the next door streaming place is amazing saved me 1200$ on xfinty thanks guys

Ba
Review №65

Best service, and prices in the country.

Or
Review №66

I been going there for years great service I recommend !!!!

Ju
Review №67

Best price in town. 💵💸💰🏷👌😁

ha
Review №68

About $60 for a screen replacement on my iphone 6s, fast and friendly service

HO
Review №69

Best pleaseGood priceFast service

Ce
Review №70

Good service and very talented technicians

Yo
Review №71

Went to get my phone priced a galaxy note 9 and this guy told me there outstanding money owed on it printed a paper saying it has money owed on it when it was was paid in full and when I asked what he thought as far as a priced he kept saying how much do you want I said Im just seeing what you think its worth and he immediately got defensive and told me hell pass on my device with out even giving me a price thanks a lot you are garbage

Da
Review №72

Very unhappy with the service. I believe all the reviews below are false. The owner of the store named Zaid, replaced my screen with a cheap one, and it stopped working a week later. Refused to refund or compensate me. Have never had this kind of customer service at a store.

Ad
Review №73

Actually FIXING and RETURNING the phone is part of the process. its been a month, when they said 5 days. on top of that, the family who runs the business decided to skip town for 2 weeks while my phone is in their shop. here i am a month into this, and now i gotta wait till next week to even get my STILL broken phone back.

Al
Review №74

Everything was like just the way I had things in mind.... thank you very much 😊

بو
Review №75

Great and fast service thanks guys 😃😃😃

Ma
Review №76

I fixed an iPhone X at this place I want to apple they told me that its not fixable andThey wanted to charge me $600 and take myPhone for a new oneThen one of the employees at apple told me about this placeSo they ended up changing me $140 and I was out within 20minI well always come back to this place

Information
18 Photos
76 Comments
3.9 Rating
  • Address:3400 San Mateo Blvd NE STE A, Albuquerque, NM 87110, United States
  • Phone:+1 505-582-4680
Categories
  • Phone repair service
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
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