We had a great experience with your business! Billy was spot on. The installers of our new carpet were fantastic guys. Very respectful & knew what they were doing! I will highly recommend your businesses others!
Very satisfied with my purchase. The staff was very helpful and friendly. I will be shopping here again in the future!!
I was highly disappointed with the installation of new hard wood floors by Carpet World. The hard wood was installed over a deteriorating subfloor which was never brought to my attention. The bad subfloor should had been obvious to an experienced installer. Apparently, there was no moisture test. From what I understand, a moisture check is standard operating procedure.These issues were not discovered until an inspection for a pending sale of the home. The inspector found many areas of delamination of the subfloor. There was also a floor joist that was cut 80% to apparently compensate for a bow on the floor surface. The floor joist was never reinforced which resulted in a soft spot. Carpet World’s explanation for the soft spot was due to the floating floor, which in hindsight, was false.I realize that there would have been an additional expense to fix the subflooring at the time of installation. It would have been a heck of a lot cheaper to have the subfloor addressed before the hard woods were installed instead of after the fact.Carpet World has failed to address any of these issues or offset a portion of my increased expense. My letter to the owner went unanswered.If you are considering having Carpet World install new flooring in your home, my advice would be to buy a $25 moisture meter and do your own moisture check. I wish I had.
I was able to pick my carpet, perfect color crimson red, paid for it, and loaded to go all in 10 minutes. Love it
I love Carpet World!!? The people that run the operation really care about making their customers happy,!
We stopped by to choose the color carpet to put in two of the bedrooms in the house. Great service. We have purchased carpet for our home for the last 15/20 years and always received a quality product for a fair price.
Great customer service!
Very friendly staff and was willing to help
Nice people
I have worked with Billy and Jon on several projects over the years and they always provide excellent products and service! When it was time for flooring in my personal home they were the guys i called! Enjoy working with them!
If youre looking for a nice carpet. This is the place to visit. If they dont have the carpet you want in store they can order it for you. Good customer service.
I hear the Carpet World jingle non-stop on the radio but not a single thing of what you have to offer... prices, location. None of that.
Best prices in town. Fantastic service every single time. I would never go anywhere else for my flooring needs.
Excellent products. Outstanding personnel
The staff was awesome.... from in store to installing the tile... the price was Great... very pleased with my selection 🤗🤗🤗
Great people. Take time to make sure you not only get what you want but what you need
Was introduced to a brand new flooring, called L.V.P., liquid vinyl planks, friendly staff. Had what I needed in stock. And delivery and install was Breeze. Reasonably priced.
Great carpet store. Super people .mr lillis has years and some more experienceGreat prices.
Great service and excellent selection. They will stand behind their product. Hardwood, vinyl, vinyl plank, laminate, carpet etc.
I agree jim.Air pockets, could smell alcohol on the driver and I also saw him putting quarters,nickels,dimes and pennies in his pocket. when confronted...he saw nothing wrong with it!!! Never again. unless I know who is coming! oh yea and alot of leftovers!
We had a great experience here and the prices were great and once we got to the register it was another discount.
Nice
Friendly staff and great prices. Willing to work with prices.
The service was okay, they seemed to be in a hurry and we felt rushed to make a decision.
Awsome products pricing and service.
Locally owned and operated. Very Friendly Staff.
No variety
As a subcontractor....it is usually my 1st choice,an also the one I refer customers to.
Wonderful
Awesome