Our builder sent us to pick out tile. We walked in and were immediately greeted by Vince. He helped us find exactly the tile we were looking for The selection is enormous. He spoke to our builder and it was as easy as that. I only wish we had gone here at the beginning of the project. We could easily have made this a single stop for all our choices!!I couldn’t resist. I canceled my backsplash so I could get it here.

Beware, they are price gouging…especially with their freight fees.

Kirk montayne was very knowledgable and professional

Very easy process picking out materials thanks to Jerry Gray.

Sue was patience and supportive through our entire selection process. Great experience.

Professional and friendly in every manner!

Always find the perfect flooring and tile at pro source. Helpful knowledgeable staff especially Sue Kirsch.

We ordered flooring, carpet for one bedroom and runway carpet for stairs MONTHS ago. Some how carpet for the bedroom was never ordered, so they say. Also runway carpet just vanished. No one knew where it was. Then days later they found runway carpet but it still isnt bound. Im currently still waiting for my receipts. All bad business. I wouldnt recommend this place. Upset to say the least.

Mike Banks was terrific! So patient, gave me an enormous amount of time, very helpful! And then the floor came in weeks ahead of when we thought it would! Will use them again. Cant recommend enough!

Kirk knows it all. Go to Kirk he will know everything about tile or hardwood floor applications to suit your needs! Best hardwood floor around the district, awesome tile and tons more. Quality of product is the best for mid to high end new construction!

Mike was awesome. Very knowledgeable about the products and super helpful. Five stars for customer service. 5 other local area stores were zero help and could learn a lesson from these guys.

Worked with Mike. Very knowledgeable, attentive, personable. Good quality materials at wholesale pricing.

Unbelievable selection and extremely helpful staff.

Very dissapointed with ProSource of Albany overall. They initially underestimated the quantity of materials I needed for the job, which led to me having to call off starting the work the day before and delaying my schedule by two weeks. When i had to return some of the mortar, i was charged a 25% restocking fee. Then come to find out they sold me the incorrect modified thinset material, when only unmodified would be allowed and warrantied by the membrane manufacturer. They accepted a return on the thinset, but would not allow me to return 2 bags of grout when my installer suggested I use a better product instead. So in essence, I spent over $7,000 on materials, and they wouldnt accept back $80 worth of grout.

Beautiful showroom and exceptional staff

Huge selection and expert sales staff! Best prices by far

Awesome products and great selections of flooring

Fantastic, if you cant find what you need there something is wrong!!!!!!

Great knowledable saled staff! Especially Sue Kirsch

Great staff.