We had a great experience working with Jake at Albany Carpet One. Very knowledgeable in all flooring options and discussed several different options to fit our needs best. They went above and beyond in every way to be sure everything was done right. Definitely would recommend!
Outstanding customer service. Workers Juan and José were awesome very respectful of my home. I would recommend carpet one to anyone looking for local business that specializes in flooring. Brendan is the best!!
A great place to have flooring done. They were all very friendly and worked very hard to fit me in to their busy schedule. I highly recommend them .
Jim was great 👍 He was helpful in contacting an installer when availability was tight. Thanks again Jim for your wonderful customer service.
I contacted Jim in the Albany Oregon store and within days he had the upper floor of my home done. He went above and beyond, was understanding, and more helpful than I deserved! The installation team did a beautiful job! The customer service was superb! I highly recommend Jim and his team! 5/5
We had Albany Carpet One update all of our flooring. Installed hardwood downstairs and new carpet upstairs. All of the installation was outstanding. We especially liked the installers who put in the hardwood. Great job!
Always available right when we need them for a specific deadline! Jim and his crew are fantastic people!! So thankful we found this place to take care of rentals and our home!!
Jake Peterson made replacing my flooring after water damage so easy, he worked with with ease with my insurance. We are very happy with our experience with them. Will definitely go back when we are ready to replace other flooring!!! Highly recommend this business!!
We recently had Albany Carpet One do all of the floors in the new house we are building. They did a fantastic job! We got quotes from a couple different places in the area and they were by far the best price. One place wanted to charge us ~25% more for the exact same flooring. They were very helpful and responded quickly to all our calls, emails and drop ins to the store. Thanks Jake and Brandon! The installers were professional and did a great job. We could tell they took pride in their work. I would highly recommend Albany Carpet One. We will definitely be going back to them in the future.
Brandon was great to work with, and helped us get the right carpet and pad for our home for a great price. He followed up, solved problems, and was able to get things done. And Jose is a master installer! So meticulous, such a craftsman. Albany Carpet One is wonderful.
We had Carpet One replace all of the flooring in our home. Jake was excellent to work with and gave us great advice on product and color scheme. The installation was beautifully done and the installers worked with our schedule and specific logistical concerns. I would highly recommend giving Albany Carpet One a chance to earn your business!
5/13/2021Had a great experience ordering carpet for my staircase through Albany Carpet One. Management was so helpful and polite. It took about 2 1/2 weeks to receive the carpet after placing the order. And just a few hours to complete installation. They did a wonderful job ripping out the old carpet and replaceing with new pad/ carpet. They were very professional and the carpet looks beautiful! I am so glad I chose their company to do this project. I definately will return again for future carpet installations.
Working with Carpet One was a great experience.The sales staff were very accommodating and had expertise that was very helpful.Jake went above and beyond to help us get thru our basement remodel. As you may know remodels can be a little hectic with all the different contractors. Carpet one always did what they said they would do plus more. I highly recommend this company.Mike Varner
Moved to Albany from the Kansas City and were in need of new flooring in the house we bought. Checked around and Brandon was great and very knowledgeable - we ended up doing 95% of the flooring with Albany Carpet One! The floors look great! Really appreciate Brandons professionalism!!
Albany Carpet One is an excellent company to work with. Brandon was extremely helpful and was able to work around my schedule. After we picked our styles and colors and agreed on an estimate, it was only a few days til the job started and just as quickly they were done. Juan and Jose were very quick on the carpet. Had it done in one day. Kyle installed the LVP, finishing a day earlier than expected. Everyone was great and more than happy to answer any of my questions along the way. I highly recommend Albany Carpet One and will definitely use them again in the future.
Great service! Jim was able to get our carpet in ahead of scheduled time and the carpet installers were unbelievable. Our place looks amazing! Great quality of carpet and service for a price lower than other places we tried. Would never use anyone else!
So impressed by this company! Jim was so pleasant and helpful. He always stayed in close communication with us, insuring that our needs were being met. The installers were amazing! Jose, Juan and Josh were very friendly and hard working, paying close attention to detail. I would recommend this group to anybody looking for new flooring.
We have found our flooring place and our flooring guy to work with. Brandon Abresch was a huge help and made this process so much easier. He was able to teach us about the different types of carpeting/padding and what would be best for our home and family. He made the process so much simpler.We re-carpeted approx 1200 sq feet of our basement and love the results. The installers did a great job on the project, they were very professional and so kind. We look forward to working with Brandon on our upcoming bathroom projects. Price was better than expected compared to other local estimates.Will definitely recommend Brandon at Carpet One to our family and friends.
Jake was a big help in keeping one of my remodel jobs on track. From working directly with the homeowner to communicating our schedule with me he was a great resource and individual to work with.
Reasonable prices, good selection of in stock carpets and great service! Ive used them 5 times in the last 2 years.
We replaced the 26 year old carpet in our whole house including 2 sets of stairs on September 15 and 16. Brandon was exceptional from the request for a estimate, stopping by my house with samples, providng a quote, to following up after installation. He made the whole process easy. I highly recommend Albany Carpet One.
Excellent service and even willing to work with me when some details seemed to be missed they didn’t hesitate to correct the error. Customer service is top notch and Jake was great to work with.
We couldnt have been happier with the professionalism and quality of service we received from Carpet One. Unfortunately we have an ice maker gasket fail and water ruined our hardwood flooring. Jake and his crew were outstanding. They worked tirelessly and effectively with our insurance company for the entire project. The sub contractors Jake contracted were also very professional and caring about restoring the quality to our project. We experienced a very caring and personal interest in our project. 5 plus stars. Thank you Jake and Carpet One.L and G. Wenz.
I just want to say that I have never been to carpet one in Albany. I needed carpet fast in my living room so I went and spoke with Sam and Keith and got zero pressure but the best service Ive had anywhere. Long story short they carpeted my living room within a week and it looks fantastic its tight it fits all corners. They did a perfect job.
I was referred to Albany Carpet One by a friend and I am so glad for the experience! For my new home, I wanted to put down flooring instead of carpet and Brandon Abresch was more than helpful throughout the entire process. He sent me home with quite a few samples and let me take my time choosing. I went with a type of engineered vinyl plank by COREtec (Vineyard Barrel Driftwood in the photo) that resembles hardwood. Brandon arranged for the contractor and the crew to install and I could not be happier with the beautiful result. Throughout the process Brandon was easy to reach for any questions and I felt like a VIP customer. I highly recommend his services; just because the store is called Carpet One, they dont just do carpet. They have many flooring choices and if I ever decide on further improvements to my new home, I am giving Brandon a call for sure!
Thank you so much to Albany carpet one! Josh Long was very flexible and went above and beyond to get me what I needed. The qualify of carpet is far greater than home depot or lowes and they had a great variety. Would definitely recommend!
This was honestly one of the best experiences I’ve had working with any business. Brandon was amazing to work with. He checked in with us, communicated clearly and efficiently, was flexible with our needs, and provided excellent advice on our floors. The finished luxury vinyl floor looks incredible! We can’t thank Albany Carpet One enough.
Had a great experience. Brandon was so willing to make things work after I had to reschedule due to a family emergency. He worked out a new date for my carpet to be put in sooner than would have occurred. Love my carpet and the price was very affordable compared to carpet retailers in Corvallis. Would definitely recommend.
We needed new carpets and came here to look at the selection. Jake Peterson was very knowledgeable and took his time guiding us through their products and educating us along the way. He asked questions about our lifestyle and steered us towards carpets that would still look good if our kitty decided to use our carpet as a scratch post (which he does). We thought we knew what we wanted but Jake encouraged us to take home a carpet sample and sure enough - the color we liked wasnt the best match for the colors of our walls! We had a lot of questions about the process around installing carpets and again he educated us and delivered an overall outstanding service!
I had a excellent experience with carpet one. Brandon went above and beyond to help me figure out what I wanted and assured me that the installers that put my carpet in would be excellent. He even stopped by to make sure the installation was going good. The installers that did the job were very professional and did an exceptional job. I would not hesitate to return to carpet one in the future.
Brandon Abresch was great to work with. After installing the carpet it was found to have a defect from the factory. Brandon came right out and got the ball rolling for replacement. Everything went smoothly and I am very happy with the replacement. Great store and people to work with. Highly recommend.
Stopped in to Carpet One after having a very bad experience with Premier Floor Covering in Lebanon. Brandon came out to our location that same day to measure and was ready to install new carpeting within a couple days. The carpet turned out great.These guys are wonderful to work with and will use for all future needs.
We had significant water damage in our kitchen, living room and pantry area from a leaky water line while we were on vacation. This required all of our hardwood flooring to be removed and replaced. Jake Peterson brought samples to our home and worked with us and our insurance adjuster to order and replace our flooring in a timely fashion. Our new flooring is a beautiful addition to our home! Thank you Jake and Albany Carpet One for a job well done!
Jim was very friendly and very helpful. He stayed late with us to help us find exactly what we needed for our vinyl plank flooring. We were on a tight budget and he worked to get us the best price on our flooring. He came out and measured the house for us and gave us lots of advice on how to install ourselves. Later I call the store with questions about transitions and subflooring. Jake was also very helpful, answering all my questions and addressing my concerns. It turns out that we needed a different transition than we originally ordered and he immediately ordered another transition for us. He also warned me that the flooring was very heavy and recommended a 3/4 ton truck or better. Mine is a 1/2 ton and he said to give him a few hours and the warehouse guys would divide the pallet so we could get it in two trips. My wife and I are very happy with the Carpet One team, thank you so much! I will try to edit this review after we are finished to show the final product.
Brandon and the team at Albany Carpet One did an amazing job! Brandon was knowledgeable about the products and worked hard to meet my very tight timeline and budget requirements. The installers were great, too! Highly recommended!
We had a last minute rush order of flooring to replace a previous order that another big box outlet failed to deliver on time. Jim in the Albany store was able to get us a beautiful option to replace it with that was in stock and a better price than what the other store had. Jim even offered to stay late to ensure we were able pick everything up the same day. Ive never experienced such great customer service! Genuinely nice people selling quality products at great prices. I highly recommend this store for all flooring to my friends and family.
I am a repeat customer of Albany Carpet One. Hands down the best service you will find in Albany! They have gone out of their way to make sure I find what I am looking for at the best price. Very knowledgeable and friendly. I highly recommend them to everyone!
Put in LVP flooring throughout our entire house. Carpet One did a fantastic job. Very professional installation and they worked with our schedule, so we could live while they worked on the house. And the floors are just beautiful!
I am so glad my home insurance agent recommended Albany Carpet One to replace my floor. The project manager Jake Peterson did an excellent job helping me select a beautiful floor they had on sale. The installation crew was ultra professional, courteous, efficient, and really neat and clean. It was a simple, painless, and greatly rewarding experience having the privilege to have Jake Peterson and his crew in my home taking care of all my flooring needs. A huge thanks to all of them. My new floor is superb!
This is the go-to flooring company. Albany Carpet One has done an amazing job with all my personal projects, and has left many of our clients thrilled with their service, quality, and punctuality. Hanson Property Group highly endorses Albany Carpet One for your next project!
We bought luxury vinyl plank flooring from a big box store, at a great price but inferior product (just dont do it). After less than 3 years we had to replace all of LVP floors except the bathrooms. We are so grateful for the excellent service we received at Albany Carpet One. Having learned our lesson the hard way it was essential that we went with a flooring specialist this time. Brandon was so great to work with, helping us choose products that met our needs, scheduling installation that made it less stressful on our family. Thanks so very much!
These guys were amazing! They went above and beyond our expectations. They installed over 2,000 square feet of carpet in one day and were there every step of the way to make sure things ran smoothly. We were very impressed.
Albany Carpet Ones presents you with high quality products to choose from and answers all your questions that may arise. The staff is friendly, professional and are there to help you. The installer, Josh was super. He takes pride in his work and gives a you quality job well done. Thanks, Albany Carpet One!
I wish I were exaggerating when I said that the job that Rob, Rabi, and crew did on our flooring was life-changing, but it’s true. Our dark hardwood floors were the bane of my existence, in that they showed every toe-smudge, paw print, and crumb. Not only did the staff at Carpet One give me the perfect suggestion for a replacement floor (a beautiful luxury vinyl plank) but they were able to beautifully and expertly replace the floors. I could NOT be happier. I’m no longer sweeping/mopping multiple times a day, and my least favorite aspect of our home is not my absolute favorite. I could not recommend this company more!
Great selection and pricing. Thanks guys!!
Jake was great when my sellers needed a carpet put in their home as part of a repair request for the sale of their home. We needed it done in a hurry and Jake got it done quickly and it looked great! Thank you Jake!
Got new carpet, pad, removal and disposal of the old all for one great price!Very responsive and very efficient transaction! Thank you, Jake!
After a bad experience with our contractor, Albany Carpet was amazing as a sub. Loved the pricing on the carpet we got and the installers were professional and easy to work with. They worked around us and the installation was way faster then expected. I’d highly recommend them!
Jake at carpet one was great! Fair price and got our install done ahead of schedule. Would definitely recommend using carpet one!
Jake and Brandon were excellent. Great customer service and nice options.
These guys are fantastic! Would highly recommend them to anyone!
Brandons Team did a great job and very impressed with the estimate process it was very detailed and they never went over the estimate / I had a few other estimates from empire and home depot they would not give a break down out the estimate / Very impressed with this job Brandons Team did
HAD SUCH A GREAT EXPERIENCE WITH MY PURCHASE AND INSTALL OF MY LVP IN MY LIVING ROOM I AM HAVING THEM DO MY BATHROOM NOWJIM TOOK TIME AFTER WORK TO COME BY AND BRING SAMPLES AND GIVE ME SOME FEEDBACK ON WHAT I SHOULD INSTALL, AND THE INSTALLERS WERE JUST SIMPLY WONDERFUL. CRAIG AND HIS GUYS WORKED WITH ME ON EVERY LITTLE DETAIL (IM EXTREMELY PICKY)THANK ALL OF YOU VERY MUCH
I recently purchased LVT Flooring from Carpet 1 Floor and Home. The Staff Brandon, JIm, Jake and Dave were amazingly helpful in providing us all of the information needed to make a great informed decision. I went into the showroom asked Brandon a thousand questions about the pros and cons of each flooring system and how this would best meet our needs. Brandon was Professional, Patient, Informed, and responded to every question we had. We were warmly welcomed and treated like family. My wife and I would highly recommend Albany Carpet One to anyone who is looking to purchase flooring products. These folks are GREAT. and the pricing was very competitive as well.
Very smooth and pleasant transaction from beginning to end. Would highly recommend them to anyone in need of flooring. Thanks again Brandon!!
I was recommended by a friend to get a price from Albany carpet one after I got one from home depot. I didnt think a small local company could even come close to a big chain like home depot or lows. Jake Peterson showed me lots of samples and worked within my price point explaining the differences between the products where at other big box stores I couldnt even get a knowledgeable employee to help me . He also was able to beat any other price that I got. I walked out of there saving over a grand and knowing exactly what I was getting! I highly recommend them!
I recently replaced carpet with a luxury vinyl (like Pergo) from Albany Carpet One and we are extremely happy with the result. It looks like a nice dark hardwood, but I cant scratch it with a key if I try.Huge selection, knowledgeable staff, and I cant think of any competitor that would allow for a return policy like these guys do!
We ordered carpet from Carpet One and they were able to get the carpet we wanted quickly and get it installed on the day we needed it. Great experience!
I am very impressed with carpet one. i wanted flooring that would go with my counter tops and i went into the store and brandon helped me with my choice of flooring.he is a super great customer service person.he really makes you feel like you are number 1.the installer josh works by himself and he works his behind off for you and he does not quit untill the job is done. even when he does not feel good.i would not hire anybody else to do my floors.he treats your home with respect and he also makes you feel like number 1 i am very happy with everything they do and how they make you feel. thank you brandon and josh.
Friendly staff to provide customized service for small or large redecorating projects. The Beautiful Guarantee is awesome
Jim is the best he helped me pick my carpet. He did the measuring. And set up the installation.
I am so impressed with Jake Peterson of Albany Carpet One. I have remodeled three different homes and this location has been excellent in meeting all my needs. Jake, especially has done more then expected. I had a time limit with laying my flooring and it came from Georgia which took many more weeks then was available. Thanks to Jake he found my flooring in California and saved me two weeks that I didnt have. There prices are also very fair and competitive. I live in Springfield/Eugene area yet drove over 60 miles to buy my flooring from him. It is well worth the drive due to the prices, customer service, but best of all the help in picking the right item for your home. I was also allowed to take samples and keep them till it was convenient. I am so thrilled with Jake and his store. He is the best!!!! Dont pass his store up due to distance. You will see it is well worth the drive when it comes to service and help. Also his staff especially Jim is great as well. He was the one who found the perfect finish....Joani
Very poor customer service. Refused to work with our insurance. We went with someone else.
Great experience with Rob. He made sure that we got a great carpet for a great price and worked with us on the installation time. The carpet also has held up to kids and easily is cleaned of spills from chocolate to blood, and feels great. The first night I slept on the carpet rather than my bed.
Nice place.. helpful
Great customer service, fair pricing
Helpful, fair, knowledgeable.