Jen and MP went far out of the way to make sure I had a replacement phone for my lost phone. Great customer service!

I bought a Metro phone there, supposedly with a rebate. Service was so poor that I tried to return the phone within the allotted days, but I had gone over minutes because of so many dropped calls, see even if you dont talk, just hitting the button is a minute! In addition they dont give you your cash back despite having to pay cash up front, plus first month of service, and was told by sales that he would take care of rebate after I filled everything out!! Guess what, I called the rebate center and the salesman never turned in anything!!! So now I am out $250.00 for a phone that didnt work, let my experience be a lesson to anyone even considering this fraudulent company.

Service was worst ever used store gave me run around about returning phones 7 day return policy is actually only 6 days called customer service was gave same run around MetroPCS company and all its retail store lie about coverage area save your self time and money go to cricket wireless.

Horrible signal, horrible service.