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Cricket Wireless Authorized Retailer
1001 E, US-223, Adrian, MI 49221, United States
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Cricket Wireless Authorized Retailer
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Ja
Review №1

Juan was he was awesome knows his job very wellI you have a excellent employee showed me everything about my phone I would recommend him to my family and friends thank you so much

Jo
Review №2

I dont do any of this review stuff. Not my thing. When me and my wife went in to cricket to get new phones Caleb and Juan were on point. Worth posting a review about. Never had anyone get Im depth and help us on the level they did. So thank you cricket, for having employees worth a damn. Give them boys a raise. 🤝

Va
Review №3

Super need Cricket store this guy is awesome one is the best you got to come here and buy your phone here. It is a wonderful experience. Amen to that

Wi
Review №4

Juan has given me excellent service and goes out of his way to take care of whatever concerns I am having with my phone.

To
Review №5

Adrian store is one of the best stores we have been too. The guys here are polite, smart, prompt and respectful. Fun to talk to and always help us to the best of our ability. Caleb and juan are phenomenal!!

Da
Review №6

Terrible customer service. Wasn’t helpful with any of my questions, just laughed and said “I don’t know” to everything I asked. Boost was a lot more helpful customer service wise. Might just have to switch back now.

Pa
Review №7

Caleb was very helpful to me in assisting me with my phone services today. He is at the Adrian cricket store. It was very knowledgeable and knew right what to do to help me. I wanted to give a thumbs up and Calebs behalf.

To
Review №8

Caleb at cricket wireless in Adrian is an amazing rep. Very knowledgeable, fun to talk to, and quick at what he does! Juan was also very helpful and involved! Both of them are great with customers! Juan was helping another customer while I was with caleb! Fast, efficient, quality customer service, and a joy to be around! Noone ever has fun experiences in phone stores, we usually have to wait for 2-3 hours before we leave! Well definitely come back to this location!!

La
Review №9

I really appreciate chris and the service he brings to this location too thank you so much :)

Ra
Review №10

I have been working withCaleb and juan here for the past couple months and they have done everything possible to take care of me and always have a great personality and always trying to make your day better always willing to answer any question i have

Cr
Review №11

Caleb was great! Helped set my non-technical Aunt up with an iPhone. She’s loving it!

Ra
Review №12

Juan did an exceptional job explaining the new phone and services, he is super kind and we enjoyed working with him .A+ service

Ja
Review №13

I appreciate Chris alot and the time he took to help

Pa
Review №14

Best sevice around. Love the service. Juan and Caleb are totally awesome. All I wanted was done. Love my phone!!! Adrian Cicket is the place to go

Ke
Review №15

Caleb, and Juan give amazing customer service!!! They helped me set up my new phone, transferring all my photos and contacts and apps!!!! 5 stars!!! Cricket in Adrian is the place to go!!! Jenn the new girl seemed really sweet as well😊

Ki
Review №16

Juan was highly knowledgeable & stayed open late to complete (my husbands & mine)our phones & assessories

Me
Review №17

Excellent customer service at the Adrian location. Juan was wonderful to work with, patient and so very knowledgeable. He is certainly an asset to your store. Thanks Juan for your help choosing a new phone and switching our service.

Mi
Review №18

Helped us for years now. Great store and great reps

De
Review №19

Juan was amazing and very friendly and very helpfull!!! Definitely recommend Cricket because of his service!!!!

To
Review №20

Very, very helpful. Love the staff

Sh
Review №21

I have been in the store on a number of occasions and have always had good service. During the most recent visits to the store I have been fortunate enough to have had the experience of having Juan to help me with my problems. Which included a lost phone, an issue with a phone that he was able to fix and a purchase of two phones. Juan is exceptionally pleasant and patient as well as knowledgeable and polite. Thank you again Juan. You are a lifesaver!

Ke
Review №22

Awesome service from Juan and Jen.

Lo
Review №23

Juan is a great customer service representative and an excellent member of your team, he knows what he’s doing and he does a great job I didn’t have to lift a finger during the set up process not to mention great service so far. I would not want to lose him if I were the store owner. He’s also great at multi tasking.

St
Review №24

Awesome service very friendly

Ch
Review №25

Excellent first class service from Juan!!

Ma
Review №26

To whom it may concern, this is my 3rd time in Cricket, needed help with my replacement phone. There were so many things I needed help with, and Im so grateful for the help Juan provided with my Facebook, Gmail, Games, and questions overall. I marveled at how he was able to help me with these problems and it was definitely worth the drive out.Thank youSincerelyMargaret Duncan

La
Review №27

Like always one of the best

Ma
Review №28

Our agent was amazing, quick, very knowledgeable and one of the kindest people Ive ever dealt with. It was our pleasure to due business with him at Cricket.

Jo
Review №29

Switched from Verizon because our bill for 3 phones was almost $300 a month.We now have 4 phones and pay under $130 a month. So far we are pleased with the company and staff. The service is good for our rural area.

Su
Review №30

I have had the best experience at Cricket today. I recieved a new phone an had my old phone that i had for 10 years. But i was fortunate to have Juan who was patient an understanding. Such a great experience an employee to be valued.

Tr
Review №31

Came in because I dont know how to use my phone. Not use to a phone that is not flip. I have deleted my Google play app. And I came in and the girl I dealt with was amazing. She answered all my questions and didnt rush or get mad. She even fixed my issue. You should come in and see ga by. You wont be disappointed. Plus the service is great as well!!!!

To
Review №32

The staff in the Adrian store is always helpful and takes their time with us. Top notch service.

Vi
Review №33

Juan was a very big help with switching unlock phones from Sprint. Sprint wasnt a big help and he talk with them and handle everything. I will highly recommend him for future help with anything.

Re
Review №34

My experience was great at the adrian store juan was agent that helped us everyone should ask for him when you go in there.

Na
Review №35

Bought a phone and was not happy with it. I was told i had 6 days to return it but never got a receipt so when i went up there they said they couldnt return it for me because there was a dent in the phone. Of course the blame is on me cuz my screen protector was cracked but its a screen protector not the actual phone. First of all they sold me a demo phone, second of all i asked for a copy of my receipt and they charged me for a speaker that cost $150. So now they wont take back the phone and i cant even try to take it back anywhere else. Called another cricket near by and they said that the phone i had dont even cost that much? Why they rang me up for a speaker is what im trying to figure out and instead of resolving the issue they told me if i didnt leave they were calling the cops on me. Some kind of fraud was committed here and i can do absolutely nothing about it.

Lo
Review №36

I have used Cricket for the few years (5 to 6 now) and service has been great at so many of the stores.

De
Review №37

Love how caring people that work here are. Always have questions and they always help. Go to them and you wont regret it

Je
Review №38

Always have a great experience with cricket. Always send people here. Ask for gabby you wont regret it

ed
Review №39

Worked with Josh on switching from metro was a very big help in helping me pick out the right phone for me. I would recommend everyone to see him!

Fa
Review №40

I came in the other day and asked help for my phone and some guy told me that it was not their job to do that.. So i decided to try again and this lovely girl helped me her name was Gabriel I think.. she helped me and went far beyond to show me how to do it myself. she also talked about the more lines you safe. tried to do an upgrade and add a line but the computer kept messing up.. So am coming back to try again.. You should deffitnely go to cricket... The girl definitely helped me more than anyone and she is so caring and thoughtful.. She makes having the service better,!! go and ask for Gabriel.. Promise you wonr regret it

Ch
Review №41

Gabby is so wonderful and helped with everything I needed. Go to her. You wont regret it

Ma
Review №42

Love this location. Only go to this store. The workers are amazing and help anyway they can.

Cr
Review №43

Very helpful nice people only thing is my phone I picked out battery dies so quickly I just got it its been off the charger for a hr and a half and its already 70%

De
Review №44

Love going to the Adrian location. They are s helpful. They always go far and beyond to help

Ed
Review №45

Love it friendly service the cells and service you can relay on .

Je
Review №46

Junk

Br
Review №47

Best store in Adrian

Ji
Review №48

Glad I switched from Boost. Courtney is pleasant and knowledgable. I will only go to her for any problems on my phone, she knows her stuff!

Pa
Review №49

Gabby is wonderful. Showed me how to use my new phone and downlaoded all my aps. She is so kind and nice. Going to refer my friends

Li
Review №50

Go see gabby you wont regret it. And the service is amazing also

Ma
Review №51

Gabby is wonderful. Go to her for help. Great service too

Ja
Review №52

Gabby has helped me everytime I have ever had a problem with. Takes her time when I get new phone and shows me how to use it. Go to her. I promise you wont regret it

st
Review №53

So glad I switched. Go see Gabby and Paige! You wont regret it

Ca
Review №54

I come in about few times a month for my phone.my first touch phone always had flip phone. Gabby and everyone hasbeen so wonderful

ca
Review №55

Always helpful customer representatives streamline experience as well keep it simple

Re
Review №56

I had paige help me with my upgrade and case! Love my new phone and it was fast to do ibgot to work on time

ja
Review №57

Josh and Gabby are great love going to them. Always refer my friends to see them

Be
Review №58

Gabrielle was so wonderful helping me with my phone problems. She showed me how to use it.. And was so generous

Li
Review №59

Was tired of my boost phone went in and seen Josh he was very helpful in helping me pick a phone and a plan.

Li
Review №60

I came back from metro pcs cricket only works in hudson thanks paige for helping me

Di
Review №61

Courtney helped me switch from verizon and set uo everuthinf on my phone thanj you sooooo much!

Va
Review №62

Love cricket. Tabby was so helpful and wonderful

Sh
Review №63

Worked with Josh he helped me setup my phone and showed me how to work it. I would recommend everyone to see him.

Ty
Review №64

When I always come in a deal with gabby and she has been so wonderful and helpful with everything I need. And goes far and beyond to help with all my questions and concerns

Al
Review №65

Worked with Josh amazing guy. Helped me figure out what phone and plan was best for me

Ro
Review №66

Gabrielle has been a wonderful help every time I come in

Ch
Review №67

Just got a amp 2 with Paige Im excited to start with cricket

th
Review №68

Gabby is so wonderful. She helped me more than she had to

Sa
Review №69

Josh was amazing at helping me set up my phone

An
Review №70

Gabby helped with all my questions.. they are so helpful and deals are amazing

Ap
Review №71

Worked with Mike and got all set up with new service and phones. Couldnt be happier!

Pa
Review №72

Gabby was such a wonderful help. Had another girl to help and was rude

De
Review №73

Worked with paige so excited to use a smart phone

Ma
Review №74

Came in here with phone problems and had a winderful girl named gabbi that helped me. Never had customer service like that. Will be coming back

Jo
Review №75

Worked with Josh hes a great help!!

Je
Review №76

Josh helped me switch over from Sprint was a very big help!

Ju
Review №77

Been with them 5 + years

Jo
Review №78

Had a bad experience with the cricket store in Jackson came to Adrian and worked with Josh. He was very helpful with assisting me with my phone and situation.

Je
Review №79

Rafa and Walter were a great help.

Te
Review №80

Paige helped with my upgrade did amazing

Cr
Review №81

Cricket has great deals and Gabrielle was so helpful

Tr
Review №82

Gabrielle was so helpful.plus great service

He
Review №83

Paige did a upgrade was super nice

Da
Review №84

Gabby was so wonderful and helped with all my problems

Pa
Review №85

Frustrating service, constant dropped calls, same excuse for several months.

Ka
Review №86

Worked with Josh he was a very big help!!

Ad
Review №87

Kelsey was such a great help!!

El
Review №88

Please dont leave town like mobileWorked with Paige!

Ta
Review №89

Love this place

Ju
Review №90

Staff are awesome and amazing

Ol
Review №91

Nice employee

Ca
Review №92

Great customer service

Jo
Review №93

Good service

Ch
Review №94

Worked with paige

Ca
Review №95

Very good service

Information
5 Photos
95 Comments
4.8 Rating
  • Address:1001 E, US-223, Adrian, MI 49221, United States
  • Site:https://cricketwireless.com/stores/ll/US/MI/Adrian/1001-E-US-Highway-223
  • Phone:+1 517-662-4113
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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