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Woodstock Furniture & Mattress Outlet
100 Robin Rd Ext, Acworth, GA 30102, United States
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Woodstock Furniture & Mattress Outlet
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Ke
Review №1

My husband and I heard lots of good things about Woodstock Furniture, so we decided to go there to furnish our first home. Christina helped us as soon as we got to the store, and helped us tremendously. We could tell her what kind of furniture we were looking for and already thought of pieces to show us. She set up our delivery in a timely manner, too. Everything about our experience with Woodstock has been amazing. We will definitely go back here when we need new furniture and of course ask for Christina!

Ch
Review №2

We thoroughly enjoy going to Woodstock Furniture (on Robin Road). We dont go very often but it is always the first place we go to when we want to get decor ideas or purchase something new. The team is always friendly, welcoming and never pushy. And the prices are not outlandish like some furniture stores.We just purchased a brand new sectional and recliner. Diane was extremely helpful and knowledgeable. She was able to answer all our questions and give us an idea of what styles were in stock and available. (We actually went home after our first visit with her, with the furniture specs to make sure the furniture would fit in our space.) Our first choice was in stock for both items and they are making delivery in one week!! Always a pleasure to go there, although the weekends can be quite busy because of their popularity. (A great problem to have!)

Li
Review №3

This has to be the BEST furniture shopping experience we’ve ever had! Mr. JR is a one of a kind man and you know by his actions that he is a true follower of Christ! He is so thankful people come and shop at his stores d makes everyone feel so welcome. We will definitely buy ALL furniture from him and if you get a chance you should come check it out for yourself!

Be
Review №4

I was so fortunate to have Jeannette as my sales associate. She was extremely knowledgeable and patient while showing me numerous choices which would meet my needs. Jeannette provided information regarding style, size, comfort, and quality to assist me in making a final choice. She went above and beyond to find a sofa in the design I desired, as well as the specific leather color I wished to have! I couldn’t be happier with my new sofa!Thank you, Jeannette!

Mi
Review №5

Jan from Woodstock was fantastic. I did everything over the phone with her and she always followed up with emails, calls and texts with updates. When the manufacturer had a shopping problem, she arranged for another company to go pick up my furniture and deliver it to me directly. She called to check that it arrived and that I was happy. I would highly recommend her. Service was absolutely above and beyond!

Ki
Review №6

I have been shopping here for over 15 years. Jeanette has been a blessing and I can count on her to always help me with a smile on her face. Today she helped me get a bedroom put together over the phone! Never had to step foot in store!!

Mi
Review №7

Did not have a good experience with this company. I ordered a coffee table from them to be delivered to me out of state as they were the only company I could find that said they could get the table in within weeks. When I ordered the table I was told that it would come into their store from the warehouse within 2-4 weeks to then be shipped from there to me. It was about 4 months before they got it in. At the time I ordered it they quoted me two prices for delivery. One was for threshold delivery, one was for white glove delivery (the more expensive of the two). I chose the threshold delivery. When they finally got the table in they tried charging me the price of the white glove delivery for the threshold delivery. Almost $100 more. They said that delivery fees are always subject to change closer to the delivery date but this was not communicated to me when I placed the order. They did change it back to the original quoted price though. Then the delivery company set up a date for delivery that it was not delivered on and then sent me a notice that my table had been delivered and signed for when it had not even left GA yet. It took weeks and several phone calls to get an answer on where it was and when it was going to be delivered. I was told there was an error in the system and the delivery accidentally got closed out. Then when it finally did get here it arrived damaged. At this point I just kept it because who knows how long it would take to get another one and they told me that not only would I have to pay the delivery fee to get another table delivered but could only get a partial refund. I was told they would contact customer service for me and its been a week. Still waiting on that.Edit:****Resolution pending**********Second Edit******I initially asked for a replacement table. They told me the table would not be in until mid October, which was fine. They never confirmed the order was placed for me. I checked back in and asked a couple of times via text for an update on if the order for the table could be confirmed but was ignored. So I called and asked for the partial refund I was also offered, instead. I received a 50% refund and am keeping the table. This was a satisfactory resolution that I am happy they offered.

Ba
Review №8

We have had a very great experience in working with Cathy Nunn. We have been looking at a number of furniture stores/outlet for a specific dining set. We have had a number of detailed interchanges for availability, costs, taxes, & shipping. Cathy has been very prompt & cordial in providing information for us to make a informed purchase decision. Woodstock Furniture should be very proud of her Consultant capibilities & expertise.

Ph
Review №9

Cathy Nunn was extremely helpful! We wanted a specific chair that was on closeout and Cathy tracked one down for us and kept us updated throughout the search. She was a real pleasure to work with.

Ke
Review №10

It is always a pleasure working with Victoria, JR and Todd! Woodstock Furniture always makes you feel like family from the moment you walk in until the time you leave! The staff goes above and beyond always with smiling faces!! It’s so refreshing when you walk through the doors!! I highly recommend them for all of your furniture needs!! 😊

St
Review №11

Purchased a sofa and recliner less than a year ago with this company. Have been purchasing furniture with for over 15 years. The motor went out on the sofa on one side. Took a week before they could send a repair person out. Guy comes in says the motor is burned out we dont carry those you need to call back into the office. Called back in left a couple of messages before they returned the call. To be told they had to wait to talk to the repair person before they could help us. Next day called again left messages as they were out to lunch at 11am. Received a call later in the day after a second message was left. Result of that call we dont carry replacement parts/motors we will have to contact the manufacture and get back with you. Next day after leaving another message we get a call back that said they would have to order the motor and would call us when they got back in touch with the manufacture. Called back to advise us there was no known ETA on when they would get a motor as the manufacture did not know when they would ship it. It would seem like you would receive better customer service when you have purchased two bedroom suite, 3 living room suits, dinning room set, and several tables, and mattress there. But no that is not what you get, you get told we will let you now if it ever comes in. For a company that says they stand behind their products and will replace or repair within the warranty, they are not doing much of that. Seems more like they are waiting until the 1yr warranty is out to be able to say sorry not under warranty.

A
Review №12

Found the perfect bedroom set for my daughter who is moving but by the time I placed the order some of the pieces were sold out. Due to the lack of materials, workers, and shipping issues, I was pretty sure we were out of luck and out of time. However, Amber and Jared were able to secure the pieces through diligent work, creative thinking and resourcefulness. Excellent customer service and support. Highly recommend Woodstock Furniture & Mattress Outlet!

Er
Review №13

Woodstock furniture is amazing! If you’re ever looking for a great deal please stop their first. I was able to find a nice 3 piece patio set and a console for under $800! Thank you Jared for your patience and helping me think through! 😄

Ki
Review №14

They are so caring and professional. Diane is the most sweetest person I ever met. This place is amazing, more like an experience. Ive visited 4 times now. I Love everything i have purchased and they have great prices. Beautifully made high Quality furniture and decor. U get lost in the decor just as much as the unique pieces youll find. They have a such a variety any and everybody will fall in love when they visit. Trust me, go and see for yourself. Tell them🥃 Tequila🍹 sent u. So theyll know how much i love them. Well theyll see me soon. Im converting my entire house😁

Wa
Review №15

This is the most high quality furniture I’ve ever had! I will never shop anywhere else. The selection is amazing and the whole process from buying to delivery was great!

La
Review №16

Woodstock Furniture reps are genuinely good people. Not your average “sales people”. They treat you like a valued customer, with the upmost respect for your time and money.Jared was patient and informative in helping me find bedroom and living room furniture. We walked throughout the store to find the right items. After the items arrived, he contacted me to ensure my satisfaction. He was very helpful, informative, and easy to talk to - a standup employee.Im enjoying the new furniture and glad that I got them from Woodstock Furniture. It’s a great company with amazing staff. Down the delivery guys, it was a seamless and great experience.- Ruth

He
Review №17

Great experience! Ask for Sam if you have trouble making decisions like I do! I honestly don’t think I would have bought anything without her patience and guidance. So many beautiful things to choose from!

Ra
Review №18

Great prices and selection. There is always a sales person available to help, but no high pressure. They say hello and let you walk away without following like vultures. Ive had several successful shopping trips and will continue to go back!

Ma
Review №19

We went to Woodstock Outlet in February to buy a new couch and Ellie Regus helped us find just what we wanted. She was attentive but also gave us time to browse and try out some styles. We liked her so much that our son came back to stock his new apartment a few months ago. Ellie really went above and beyond, even providing a schematic of his floor plan with the furniture to make sure it would fit. Highly recommend both the store and Ellie!!

D
Review №20

Great experience with woodstock outlet! The product was as described and quality piece. But that was only part of the experience. Christina went above and beyond to make sure I knew when this item was back in stock and made things ready so all I had to do was stop by and pay then pick up at the warehouse. This saved me valuable time and insures Woodstock Outlet will see more of my business. Christina is a true asset!

Sh
Review №21

Working with Ellie was a complete JOY! She quickly located a sofa and chairs that I described wanting. She was knowledgeable, creative, and just fun to work with. I will be back to work with her again the next time I need new furniture.Now, listening to the loud, obnoxious announcements over the speaker system was LESS than joyful; it was down right annoying. I literally couldnt hear Ellie when those announcements came on (an Ellie isnt a soft spoken woman, so its NOT her). Please consider moving to an earbud system or something else to communicate with staff. And, are you REALLY getting people to buy the $99 piece thats water damaged and outside the store by announcing that over the loud speaker? I came to shop, not feel like Im at a college football game.Thanks!

Ha
Review №22

We talked with Jack in the store, and he was awesome!!! Due to our schedules though we called back about the couch we were interested in, and Christina took such good care of us, and was just as awesome!!! She answered every question we had. Such great customer service.

Sa
Review №23

John G. was incredible and so helpful! He answered all of my questions and was so patient. Very knowledgable about inventory and shipping details. Great experience all around!

Mi
Review №24

I needed new living room furniture quickly and had always had good experiences with Woodstock Furniture. Scott quickly took me under his wing and had my two new couches delivered as well as a bed for my toddler. After delivery, I realized the couches were too light for a house with 2 dogs and a 3 year old,.I called Scott back and asked for an exchange. My purchase fell within the 5 day return policy and a pleasant associate named! Sarah arranged for the pickup of the original couches and delivery of the Grey ones. She was friendly and ensured a seamless exchange. Thanks to everyone at Woodstock Home Furniture.

Ke
Review №25

I had an awesome experience with Cathy. I couldn’t make it into the store for the purchase and she helped me complete it all online and via text. AND she was able to find what I wanted in stock and I’ll have my furniture in 2 days.

Ma
Review №26

Diane provided the best customer service Ive experienced in a long time. She actually listened to what was being said. And, she went the extra mile in making sure all concerns & questions were answered.Thank you.

Ta
Review №27

I have had such a wonderful experience purchasing furniture for my new house at Woodstock Furniture. The employees are very helpful and truly care. You never feel pressured to buy anything but know that when you choose furniture you will get high quality.

Sa
Review №28

We came last minute for a VIP appointment and was greeted by Megan. This experience was definitely one we needed thanks to her. Buying a new house and furnishing it all she knew where to start and made sure we saw it all and the difference in make or quality. She took her time and didn’t rush us at all.. even if we did stay after closing to finally buy our pieces. Megan felt like part of the family and understood each of our needs. Will definitely be coming back just for her :)

Sh
Review №29

Making an appointment on Wednesday was a beautiful thing! Few people in the showroom with a dedicated associate to help me find a sofa. In less than 45 minutes, success! Delivery occurred just 3 days later! This is my second purchase from them and I would not go anywhere else.

Ja
Review №30

We always get the best service at Woodstock Furniture Outlet! Elgin is the absolute BEST! He always follows up with any updates he gets and is very knowledgeable and has a great eye for design! Every delivery has been on time within the delivery window and they guys always take great care when making the delivery. We have been shopping here for several years and is always our first stop when looking for new furniture. I recommend this place 100%!!!!Jay

Ho
Review №31

We had a great experience working with Amber to purchase a new sofa at Woodstock Furniture outlet. She was knowledgeable, friendly and very helpful with our needs. It was a great experience and I highly recommend choosing Woodstock Furniture Outlet!

Wi
Review №32

I ordered a new Homestretch sofa from Woodstock Furniture. Im super happy with it. Their sales and delivery staff did a terrific job!

St
Review №33

I had been looking for a mid century modern sofa for my new apartment. I kept going to the website for Woodstock Furniture Outlet. I submitted questions I had online to the website. My questions were answered promptly by Christina. I work during the night and sleep during the day. Christina was such a big help, I know I would not have my perfect sofa without all her hard work. I went Monday to sign paperwork, my new furniture was scheduled to be delivered between 2:30 and 6:30 on Wednesday. They arrived at 2:25. The guys were very polite and down to business. I will definitely purchase from Woodstock Furniture Outlet in the future.

Gi
Review №34

We bought a bedroom set at this location and Scott helped us out. He was very helpful and not pushy or aggressive at all which, after shopping around, was very refreshing. We opted to wait to buy it since we wanted to continue shopping around. When we returned to buy it we asked for Scott since he was very helpful. We just recently received our furniture and we love it. We can’t say enough about the quality of the furniture, the price, and the great service. Definitely recommend this store.

Ch
Review №35

Loved our experience. Was able to find exactly what we were looking for. Ordering was a breeze and appreciated the updates on delivery. Was very happy with the delivery of our couch and we are enjoying it daily. Highly recommend!

Co
Review №36

It was great! Jack Eskander was my salesman and he was very helpful, I told him my struggles with getting a sectional to fit in my small house and he showed me one that he thought would work, he was right. I then came back to show my husband the couch I choose and spoke with Jack again, hes polite and again very helpful, I was wanting a new kitchen table and chairs and I had something in mind so he walked me around to all the ones he thought was what I wanted and we then found our kitchen table and chairs. Due to everything going on he explained to me that the couch I picked had to be built, he kept me posted on what the time frame would be. They delivered it and that was a pleasant experience as well, 2 guys came on time and were very nice and hard working, they had a struggle with getting it in because I had added a deck which made it hard but they hung in there and I am now enjoying my beautiful furniture. Thank you, I will be back.

Su
Review №37

I had a great experience at Woodstock Outlet. I chose several pieces for my new home. Cortex was great and knowledgeable!

Je
Review №38

Maria, has been our sales person for the past five years. It’s always a pleasure to do business with her. She is friendly, knowledgeable, & professional. She’s highly recommended and we look forward to working together with her in the future with all our furniture needs. Jeff&Angie

Er
Review №39

One of the best furniture stores Ive been to. If you go there ask for Daniel best sales associate they have.

Ke
Review №40

We love our Acworth Woodstock Outlet, everything from furniture to mattresses are of the highest quality. Also all the people working on the floor are very knowledgeable and can answer any questions that you might have.I hope this post is read by upper management as well as the owners because I want to tell you about our online purchase experience. My other online purchases from other businesses felt like I was talking to someone reading a script from the monitor…..hit them with a question and you knock them off their rhythm, and it usually ends up with your question not being answered. Not a very pleasurable experience!Our conversation with Christina from your store made us feel like family….so nice and refreshing! Not only answered every single of my numerous questions intelligently, without having to look stuff up, she was just so nice and made me feel like we were sitting at the family dinner table…not in a high pressure sales negotiation.I just can’t say enough good things about her!I hardly ever do reviews on purchases I make, because I never get treated like I was by Woodstock Outlets Christina, but I wanted to let you know how good I felt about buying from your store…..I will definitely be sending my friends to WO!!!

Da
Review №41

Honestly, the best furniture place I’ve ever dealt with. Salespeople are super friendly and helpful. They communicate very well and haven’t ever had a problem or issue with customer service. They are top notch!

Ma
Review №42

As an out of town customer I called to inquire about a dining set and I couldnt have asked for a better sales associate to answer the phone. Thelma made the process to purchase furniture over the phone painless and seamless. She identified a delivery company to deliver my dining set from Atlanta, GA to Memphis, TN. My furniture arrived timely, free of defects and the delivery team was friendly and set it up in no time. Thelma I thank you so much for being so friendly and professional.

Je
Review №43

Elgin sold me my couch, love seat and dinette set. Was great when we were buying it. The second we left and had to call back sounded like a different person. He only cares about you if you’re in front of him spending money. Typical sleezy salesperson. The managers are rude too, Richard and JJ are jokes for a manager.. won’t be purchasing anything here again

Ca
Review №44

I had a fantastic experience with Christina Davis recently with an internet sale. It was obvious that her top priority was providing 5 star customer service to me from our first conversation. My purchase had to be shipped from another state & Christina reached out to ensure the delivery was on schedule. She is to be commended for ensuring this purchase went smoothly for us and it did! Thank you!!

Mr
Review №45

Jimmy and Daniel are the best salesman I have ever had always helpful. Jimmy has been with me 100% for hours trying to help me pick out the right furniture for my new house. Also the son of the owner and the daughter makes you feel just like you are a part of there family. They made sure I was satisfied and always asking do you need anything. If you want to know you are getting great quality furniture this is the place to shop 😇💯

Ch
Review №46

We have made many purchases, at Woodstock Furniture Outlet, for our home. Not only are the prices extremely reasonable but the service is top shelf!Everyone down to the delivery teams are professional and efficient. We’ve spent close to 40k without disappointment. We highly recommend them for any furnishing needs you may have!

Ky
Review №47

I loved this place. I went the other day with my mom. Everyone there is so welcoming and kind. We received help from Matt and Jimmy and they were exceptional and hilarious. It is so nice to have a furniture store close by and they deliver excellent service. I will be coming back!

Ka
Review №48

Love our new furniture from Woodstock Furniture Outlet! They were super easy to work with and Christina made things so simple for us. She stayed with us the entire time we looked for our furniture and was so nice! Definitely will be back!

Mi
Review №49

I live in Arkansas and needed a dresser for our new home fairly quickly before I give birth to our baby boy in September (couldn’t wait 6 months on the manufacturer like other companies told me at this time during Covid!) Not only did they have it in stock and could ship it to me within 4-8 weeks like the online estimate said, but they answered all of my questions via text message (as I’m too busy with clients to talk on the phone!) and had an easy way to pay online. Can’t wait to receive the dresser and welcome our new baby!

Ji
Review №50

Ellie was the very best. I had to fully furnish a home and I had 1 Day to pull it all together. We talked, I sent her room dimensions and we met at the store. Many hours later, we had accomplished the goal!!! She went above and beyond as did the delivery team. I think she and team Woodstock are perfection!! 5 star all the way. Highly recommend. Best designer !!

Ta
Review №51

I absolutely love this family run company! We finally decided get rid of our hand-me-down furniture when we moved recently. We shopped everywhere and all roads led back to Woodstock Furniture and Mattress Outlet! We were so impressed with their huge warehouse full of selections and the fact that they get at least 40 new pieces in a week! The price and quality of the furniture is incredible. Their white glove extremely inexpensive delivery and assembly is like no one in the business! You are going to be thrilled when you discover one of the best kept secrets in GA!

Pa
Review №52

Such a great experience! Super friendly staff who let us try everything we were interested in. Nice big showroom with plenty of options at various price points.Checkout was easy and efficient. Plus, they have furniture in stock with quick pick up and delivery options too.Ps Tequila is a sweetheart 💕, so maybe if you are lucky she will make your day like she did for us!

He
Review №53

We came to Woodstock furniture outlet to get a recliner love seat for my dad. Ellie was so helpful, understanding, and not pushy what so ever!! She was so patient and gave us our space while we walked around looking for what we wanted. She told us about how the management has taken care of their employees throughout the pandemic and how she loves working there. This would be the only place I would get furniture at if I lived in the area! The prices are low and they the clearance section is nice too. Everything is very high quality with name brands.

Ed
Review №54

Thank you Christina! What positive experience working w/you and Woodstock furniture outlet.We love our new sofas.

Su
Review №55

Just moved to the area a couple months ago. Needed several new furniture pieces and Woodstock Furniture has been fantastic! So many things in stock and great prices. Friendly, helpful staff, such as Jack Eskander have just made it so easy to find and purchase what we need. My favorite thing is they are not pushy. Will continue to return every time I need something.

Cr
Review №56

Working with Tyler was a pleasure. These days great customer service is a lost art. So when I can compliment someone I do. He really listened to what I was looking for and didn’t just try and sale me on something I didn’t want. It was not easy finding what I wanted but after a while I found something and because of his great customer service I will be back!

Ki
Review №57

I went inside to purchase some furniture as I just bought a new house, but I couldn’t get a single employee to acknowledge me. I made eye contact with almost every single employee not one even spoke to me or acted like I was there. I guess they didn’t think I had money to spend unfortunately I went in today prepared to furnish my whole home. I had heard good things about this place but I am absolutely disappointed and would not recommend it to anybody else. I also went and addressed this at their front desk before leaving. As I even attempted to speak directly to several employees and got nothing.

Do
Review №58

The sales associate and all the employees at the hwy 92 store were amazing. However we had to pick up our furniture at the distribution center on. Old Alabama rd.What a drastic change in customer service. We were the only ones there to pick up orders. No one was in the office to help us. When they did show up Dalton informed us it would be a few min. After 25 min we asked Dalton how much longer and was informed it would be a while. He didn’t care that we had other obligations and told us to call the store if we wanted to cancel. It’s a shame after such a wonderful experience at the store we came away with a negitive about this company.

St
Review №59

Jared at Woodstock was very helpful when I was searching for a desk that was out of stock at many other places. He found the desk and shipped it to me very quickly. Fantastic experience all around!

Ti
Review №60

By far the absolute best place to buy furniture! We have always had great service and quality furniture, delivered quickly at a fair price. I cannot say enough good things about Woodstock Furniture!

Ma
Review №61

Tyler helped us find the perfect couch for my apartment. Very helpful, honest and nice. Totally recommend asking for Tyler!

Ji
Review №62

Jared was super helpful in resolving an issue with an online booking that resulted in over ordering. He fixed the order and set the order up for pick up and all went smooth. Would certainly use woodstock again, and I would hire Jared for his customer service skills.

pj
Review №63

Amazing place. Huge area housing almost every type of furniture you could need. We were lucky to be attended to by Megan who was pleasant, helpful and knowledgeable. Great choices, competitive prices.

Ma
Review №64

We bought furniture for our new house. Woodstock has personal consultants that help you with your selections. We called and made an appointment to meet with our consultant, Cathy Nunn. We met on a Wednesday when the store is closed to the public for consultations. This can be done on other days but it was quiet and not crowded - we could focus on our purchases. Once Cathy established what we were looking for she showed us options and would answer any questions. She was extremely knowledgeable. We spent at least 3 hours that day.Woodstock Furniture Outlet has reasonable prices and the furniture was quality built. Because of the great customer service, huge selection and reasonable prices I would recommend the company and Cathy Nunn to anyone.

Pa
Review №65

Great experience with Woodstock Furniture! Megan responded to my online inquiry right away in a very friendly and professional manner, answering all my questions. Then when I went to the Woodstock location to pick up the rug I wanted, all the employees were friendly and helpful, the loading process was effortless, and the price was GREAT - way below the prices I saw from online vendors. I will be a returning customer for sure!

Mi
Review №66

Tyler was excellent to work with ! Outstanding customer service, couldn’t be happier with my experience thanks to him !

Sh
Review №67

Exceptional Service! Quality products for reasonable prices! I absolutely love the friendly environment. As a professional designer, Woodstock Furniture is one of my go to places - highly recommended!

St
Review №68

Thelma was absolutely a pleasure to work with. I knew what i wanted and she emailed me the package. I was there bright and early the next morning. She was a little late but her coworker (sorry i forgot his name) stepped right in the assist. I was in and out in no time. I would absolutely come back here for all my furniture needs. I just called to check arrival time and looks like my furniture may be here a week early. I am so excited!! Everyone i walked by in this store was friendly and pleasant. I love that! Keep up the great work ♥ i just had to find the link to review sorry with moving life geta a little hectic. Better late than never lol. Thanks again

me
Review №69

The store is enormous. The product they offer is very beautiful and seemingly nice quality... with price tags that reflect that quality. My only concern is I walked by a bunch of employees and nobody even said hello until I was walking towards the exit. It may just be an off day for them so Ill give them another try when I have time.

sh
Review №70

Tyler was amazing and hands on. Very knowledgeable of the many different options and super helpful. It made my shopping experience pleasurable and I would definately recommend buying furniture from here.

Mi
Review №71

Megan was wonderful helping me choose a mattress. She was patient as I tried out many! There was no pressure as the product spoke for itself. I was so excited that there was plenty of stock and delivery is in just 3 days!!!! I love Woodstock Furniture Outlet!

Te
Review №72

Great selection and service. Our sales associate, Tequila, was very helpful and accommodating. We bought our furniture and their customer service checked in with us every week by text to keep us updated on the arrival date of our furniture. I really appreciated that. Easy to work with - we will be back to furnish other rooms!

Mi
Review №73

Megan has been great! She helped my wife when she came in the store and also helped me online. She has always called back in a acceptable amount of time.

As
Review №74

Great Selection! Amazing staff and great service with a smile. I found everything it was my one stop shop to furnish my place! Elgin was great at making suggestions based on my taste and budget! Great experience and great delivery!

Ch
Review №75

Great place to shop for furniture. The customer service was AWESOME! Diane, took care of us and made sure we had everything we needed before we left. I am soooo happy with our purchase.

Re
Review №76

This is the first time that I walk in to a shop and someone offers me coffee or water, I was in impressed with the customer service. I have a great experience overall. I definitely recommend this place

Sh
Review №77

I had a great first experience at Woodstock Furniture Outlet and will definitely be a repeat customer. It was crazy busy last Saturday! The employees were not stressed out by it at all. Thelma was our sales person and she was amazing. She was friendly and extremely knowledgeable of their merchandise. She wasn’t bothered when we completely changed our minds on bedroom furniture and went out of her way to find the perfect kitchen cart for me that was not an item they normally carry. I’m am already thinking about next trip to the store. I highly recommend you give WFO and Thelma a visit.

Sa
Review №78

They will do what ever it takes to make sure that you are very happy. I have been a long time customer and their customer support after the sale is first rate. Thank you so much!!

Ma
Review №79

I had a great experience working with Brittani at Woodstock Furniture! She was able to get me the furniture I wanted at a great price and shipped to my home. All by being friendly and professional!Loved my experience!

ly
Review №80

We ordered a kitchen table and chair set that we knew was not in stock at the store but believed that it was at a warehouse. That was two months ago and we still do not have a commitment on delivery. They were happy to take my money though.

Gp
Review №81

Excellent furniture, quick delivery. Christina was very helpful with our selection of furniture. The delivery crew was courteous and efficient.

Da
Review №82

I went in just to try out a mattress and fully intended to buy one online, but the sales staff here was so phenomenal that I just had to buy from them! Maria and Victoria were extraordinarily helpful with my comparison shopping, and offered up the same bundled deal and discounts as if Id purchased the mattress online. The purchase process took three clicks from my phone, and I was able to pick up from their distribution center the same day. Every step of the process here was so great, and its all due to the wonderful staff at the store and warehouse. Woodstock Furniture & Mattress is absolutely fantastic, and Ill definitely be doing my furniture shopping here in the future.

R
Review №83

We purchased the catnapper furniture living room positano Italian leather reclining console loveseat item 4999 via online sales. This piece is exactly what we were looking for and at a great price. Christina was so helpful with our decision and she even stayed in touch with us on her day off to finalize the sale. We have purchased several items from WFO and have never been disappointed. Thanks Christina!!

Br
Review №84

The furniture quality is great and the customer service is outstanding. Everyone is always so cheerful and helpful when I walk through the doors! I love this place and the endless variety of furniture choices! We’ve purchased our bedroom set, small tables, and couches here and everything has held up great!

Wi
Review №85

We looked high and low for Paula Dean furniture and found it plus England Furniture at Woodstock Furniture. Beautiful variety of furniture. Sales people and owner Jr was a pleasure working with.

Ja
Review №86

Go see Daniel Moscato at the Woodstock/Acworth location hell take great care of you!!

Ja
Review №87

Great experience! Great selection to choose from. Megan, our sales representative, was very polite, professional, and helpful. She was also very knowledgeable of the prod

Sa
Review №88

From start to finish we had a greatexperience! Thelma our sales person is awesome to work with. Delivery was on time and furniture was placed how we wanted it! The two young men who made the delivery were extremely polite and wanted to please. We have super hard drive way to back into. But the driver did an awesome job! We have used Woodstock several times! Always great experience!

Ka
Review №89

Thelma at your Acworth Ga store location was my salesperson and She was awesome! She helped me make tough decisions on the furniture and mattress. I was so pleased with her expertise. I’ll be buying from you guys again.Thank you, Thelma!!!Kathy WhiteCalhoun Georgia

Ni
Review №90

Excellent customer service, quality products at a competitive price! Additionally, the warehouse pickup process was easy for me. I would definitely recommend and make future furniture purchases. Thank you!

Ca
Review №91

Ms. Tequila provides top shelf customer service. Everybody in the store is nice. I love the furniture. Just made my fourth purchase in the past year.

Fa
Review №92

Super happy that I visited this awesome place. My sales rep Jimmy was so helpful and patient with me. Delivery was prompt and they cleaned up nicely. Overall I had a great experience. Love my sectional!!

Ma
Review №93

We enjoyed walking around the amazing showroom with Jimmy! He was very knowledgeable about all the types of furniture we were interested in! We love the sectional we purchased and appreciated Jimmy’s professionalism and kindness!We are still deciding on more furniture we liked.Thank you Jimmy!!Craig and Mary

Qu
Review №94

Huge store with plenty of options for different rooms from furniture and mattresses for bedrooms to sofa and sectionals for living/family rooms to decorative pieces such as clocks and mirrors as well as kitchen items .. pricing seems to be fair but needs more data points for comparison purposes

Ji
Review №95

Great quality and great customer service! And love that they are local!

Co
Review №96

Delivery drivers were very helpful and respectful. Chair was assembled and placed. Chair was exactly what I ordered and looks terrific. Will buy from this vendor again.

je
Review №97

Customer service is exceptional. Cassandra answered all of my questions and stayed in touch while we had to exchange our table due to issues with chipping and discoloration. She made our experience better while we had some frustrations with the furniture. Very patient, pleasant and communicative.

Ta
Review №98

Fabulous- Our sales person, Jan Parrish, made sure we were taken care of. Even though the store was extremely busy. The parking lot and over flow lot was were full. She took the time to make sure all of our questions were answered and looked up 8 different items to see if they were in stock. Amazingly all items were in stocks, all we had to do was choose. We were able to pick up our desk and chair just down the street at the warehouse. I will be definitely be back.

An
Review №99

Victoria was amazing at helping us find the right mattress and adjustable base! Every staff member we encountered was more than helpful in pointing us in the right direction. We’ll definitely be back!

Ba
Review №100

Christina was & is still the best store associate @ woodstock furniture.She gave the best experience to my family and i.We just bought a house and Christian helped us out picking the right furniture at the best price.She is very knowlegable in the products offered. She recommeded our new bedroom set and matress “Haven”, very comfy👌our livingroom furniture. She is the best, oh before i forget she is very patient too and will find on sale furniture for your taste.We loved our experience at woodstock furniture and will definetly recommed to our family and friends.Thanks Christina!keep up the good work.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:100 Robin Rd Ext, Acworth, GA 30102, United States
  • Site:https://woodstockoutlet.com/
  • Phone:+1 678-255-1000
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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