The delivery guys from The Furniture Pond were awesome. They were very friendly and very careful with moving the furniture into our new home. They also made sure each piece was in the exact place we wanted it. I would highly recommend the store and their delivery service to anyone looking to purchase furniture. It was a 5 Star delivery.
Furniture Pond is THE BEST Place to make your next furniture purchase and here’s why: They can get any piece of furniture that most other stores stock, except for exclusives, of course... and in most cases, their prices are better!! Plus I must say every piece we purchased is very well made and will last for many years to come!Another thing we really enjoy is their personalized Customer Service which is very important to us! NEVER did they try to Sell us their products, but waited to hear what interested us, and then went to work to find those pieces!As we worked with George and Derrick, they came to know us and what we liked... they were truly a pleasure!We will always go back to Furniture Pond when it’s time to purchase our next piece of furniture! But don’t take our word for it; pay them a visit and you will see for yourself how knowledgeable, accommodating, and professional these guys are... plus the furniture is wonderfully great quality!!
Definitely recommend Furniture Pond, even if you have already found a piece or a set from else where.The team are very welcoming and provided loads of catalogs to browse through without rushing you out or pushing certain brands like other places do.Like I said be sure to stop here before purchasing or cant decided on what you are Into. Its worth the drive.
I purchased a dining room table from furniture pond, experienced some issues with my table a couple of months after. Not only did they give helpful advice to fix the table on my own, but once it was clear the table couldn’t be fixed, they offered me a brand new one! These guys are the best and offer quality service.
Furniture Pond has quality furniture at an affordable price. Delivery and installation was quick. If you are looking for quality furniture and excellent customer service, we highly recommend Furniture Pond.
George and his wife were incredibly helpful. But heres a helpful tip: If the store doesnt carry something youre looking for, Furniture Pond has countless catalogs you can order from. Thats what I did. George and his wife made the process very seamless for me. George also assembled the dining room set I ordered. Im a very happy customer and will be back!
Furniture pond was fast, efficient and great customer service. The delivery was smooth and the set up well executed
This store will not refund if your furniture doesn’t hold up only had the sofa and chair for 4 mouths or so and manufacture doesn’t honor things in the way that’s indicated. This store also is a final purchase without returns. Did not receive anything in writing that this is how they are setup. Be mindful if you are going to purchase. Sometimes you just can’t give support to certain black own business never again. Things happens to those that are not truthful.
Awesome experience. George was the reason why I bought it in furniture pond. I went to Ashley, American signature. Though they have more to choose from, Furniture pond helped me close the deal with their human touch.
Looked in at least 6 furniture stores, not finding what I was looking for. Walked into Furniture Pond and found my new bedroom and family room. Derrrick and George were great to work with. Highly recommend!
They have been very helpful during these difficult times, Derrick helped answer all of my questions and was always available. I was able to purchase a bed and a couch that were available in a timely manner. The delivery was very smooth they put together everything really quick! I would highly recommend making your furniture purchase here!
I can speak now about the purchasing process, and will update again later to provide feedback on the delivery process, but I wanna say I am so happy that I found this store. In times of COVID, it has been very important for me to seek out and support a local business instead of buying from the big box store directly. Furniture pond had the EXACT piece I was looking for, and the gentlemen in store were incredibly helpful with all of my questions. Covid related delays are hitting everyone, but they also were honest about an ETA and didnt try to skirt around it.Support your local businesses! They need it!Update, 3 weeks out from Estimated Delivery Date: They have kept me well updated with the status of the arrival of my items, Im very thankful for their level of communication!
Went in the store today for the first time met with George. He was very helpful and took the time to help my wife and I find the perfect bed for our daughter. He even told us that what wasn’t in stock he can order without a problem. I have to say our overall experience was a good one. And I will definitely do business with him again. And refer family and friends. Thank you George! 👍🏽
Very happy with them, now day really can’t get customers service, but they do there best to make sure the customer is happy
Great customer service and delivery!
George was very nice and helpful, they were able to get us a great deal for the bedroom set we got. Lots of great selection as well, they don’t have everything in store but they do have very extensive catalogs from various suppliers. We will definitely be coming back for our next purchase!
Furniture Pond is one of Acworth/Kennesaw’s best kept secrets. Great staff, great furniture and great prices! If you don’t find what you’re looking for - ASK! They can get it for you! So happy that I found them!
Awesome service! Very friendly and professional! George is a hardworking man and very kind by observation. I will continue to business with this company! (From Shawna Roston)
The owner was super patient, friendly and helpful. Our delivery was fast and again, patient. Will go back for furniture needs!
Super polite, they stayed after hours to accommodate my schedule. I am very happy with my purchase and the purchase price!
This was the best furniture shopping experience that Ive ever had!!!George is awesome! He went above and beyond to help me find exactly what I was looking for, he offered me a fair price, delivered the customed funiture in a timely manner, helped to install and arranged these beautiful living room pieces.The furnitue is designed and made with quality. Let me just say, Im relaxing on the chaise right now as Im writing this review. Were really enjoying our comfy and stylish sectional and matched chair.Thank you so much Mr. George for your professionalism and superb service. Ill be back and will definitely tell my family and friends about “The Pond”.
George was amazing with ordering and delivering our new couch. Love the service!
Definitely the place to shop