Joe and his staff are extremely professional. They very high quality work. Id send anyone to their shop for Amy type of repairs!!

They did a great job repairing my car, it looks brand new. The cost was very reasonable. They communicated very well with me. Thanks again for taking care of my baby.

Nailed some debris on the expressway, which ripped a piece of metal on the underside of my car. I called around to see who could get me in to have a look, and most places needed me to leave the car a couple days for even a look or couldnt see it til next week. Northside Collision got me in quick, had a look, and fixed it up for me without any issue since I didnt need new parts. Much appreciated!

Got in an accident a month back, with some pretty intense body damage in the front of the car. The customer service was great, everything was done in a really timely manner. They also kept in contact with my insurance as much as possible trying to get my our of pocket cost as low as they can be. They even spotted some shotty work a previous repairman did and fixed it up for absolutely free. Subtracting what the insurance covered, it was $700 out the door. Car came back better than when I got it. Very satisfied and highly recommend.

I rarely post reviews, but here goes: I had a splash guard hanging down from the underside of my 2019 Honda Fit. I contacted my Honda dealership, and they said 1 week. I contacted another fairly local Honda dealership, and they said booked up today, put me on waitlist.This was before 8 am this morning. It dawned on me that Northside Collision might be able to fix my car issue (I had not thought of them at first since it seemed specific to my car.....a Honda). I used them to do body work from a deer strike 2 years ago, and they did good work. At a good price.So, I arrived at Northside before they opened, hoping that they could help me since I did not want to have to rent a vehicle until the dealership could work on my car. And....YES!!!! Mechanic Jeffrey got underneath my car, said it should be a quick fix, gave me a fair price, opened up a bay door and fixed my Fit in 15 minutes.I am forever grateful. I hope someone reads this, and Northside gets more business. AAAA+++++ all the way.

Highly recommend, very helpful, on time, wonderful work! Needed a bumper repaired, finished it in the timeframe they assumed it could be completed in. They did a wonderful job, it looks brand new. Thank you for such a great experience!

Staff is very professional got me in right away had job complete in a timely manner definitely will use this place again and would recommend to friends and family

The staff were excellent. They explained what they would look for and see what issues needed to be addressed. They didnt try to up sell me. They did as promised and got me back on the road. I will definitely recommend them. Thanks Guys

Excellent quality work on both body repair and shock replacement. Feeling fortunate to have a shop that does both body aAND mechanical work, and both at a reasonable cost. Now I can safely switch from the dealership. Thank you, Northside!

Northside collision reviewI just recently moved to the area so I had no idea where to go when I hit a deer and busted my Chevy Tahoe’s headlight and bumper. I found this collision shop by using google reviews. I called on a Saturday and talked to a guy he was super nice and professional, I wanted to come in and get a quote but I didn’t know around what time I would be in the area seems how I am over in Manchester. I asked him if I needed an appointment and he said just to come in whenever was convenient with me. I really appreciated that. I ended up stopping in and showed the damage to the guy. The gentlemen who helped me was professional, honest, and just incredibly nice. He went in and quoted he right there and the price seemed super fair so I scheduled them with with my insurance. Everything went super smooth and they finished the car in a timely manner. Unfortunately for me I live in the middle of the country so will most likely hit another deer, I will always be coming back to this place. Can’t thank them enough for the hard awesome quality work they did. They even worked with me on my deductible. Highly would recommend to any person needing any services done. 🙂🙂

They really took their time with my truck bed cut the panels out and welded them back in nicely and the paint job match is spot on. Really great friendly staff. Thanks northside collision for the quality work 👍👍👍

Did a wonderful job fixing my moms car and they were very affordable

This is no hyperbole. Northside Collision does quality work. Actually, 5 stars is an understatement. They went above and beyond the call of duty to remove the rust from my GMC Sierra pick-up and restore it to factory condition. Im impressed (and so are my neighbors).In addition... Northside accommodated me with transportation to and from home. No Uber or Lyft here. I dont know what they can do for an encore.Tell your Insurance Company you have someone in mind.

Professional,friendly staff with great customer service. My vehicle looks as if nothing ever happened to it. Thank you for the car wash as well.

Incredible experience, Communicative, clear, non nonsense when working with my insurer and felt like they were looking out for me. Appreciate their attention to keeping me in the know while conducting the repairs and not over promising. Will not go anywhere else for collision repair and auto.

My daughter car had to receive some repairs, and joe was able to fix that week. It was quick and pricing was very reasonable. We really appreciate the customer service and quick response. Thank you!!!!

I am very happy with the restoration work Northside Collision did on my 14 year old vehicle. It looks great, and I feel like I have a new car. Northside does excellent work at reasonable prices, and they are a pleasure to deal with. I would definitely use them again.

They took great care of my vehicle and my wallet. I highly recommend them.

Great professional work quick and fast the right guys for any paint or mechanical work

I had an incredible experience at northside collision. The staff was very helpful and informative. Joe, the manager, updated me on possible changes and was spot on with the expected timing. He also let me know the condition of my under body rust on my vehicle and what to expect in the next year or twoReasonably priced*great value*

Excellent overall experience with Northside Collision. Their prices were FAR better than any of the other places I went to for an estimate. The manager was very helpful and was willing to explain things to me when I asked, without being patronizing, which I appreciate greatly. The work was done in a timely manner and was FANTASTIC! It looks like a whole new car!! They even SANITIZED the inside of my car! With the world in chaos, it was really nice to not have to stress about that. 10/10 would recommend. This is the shop I will be using from now on. Thanks guys!! I really appreciate it!

I’ve had my car worked on at several different shops, but this was by far my best experience yet. The team here at Northside kept me informed on the timing and went above and beyond to ensure that I had everything I needed to be back on the road safely. The reason my experience was so great was because of one of their employees named Joe. He was accommodating beyond my expectations (which are inherently high to begin with). Because of his hard work and excellent communication, I will use this shop moving forward. Also, because of Joe, I will be recommending Northside to everyone who needs a car repair or maintenance. I can’t thank this team enough! 5-stars across the board.

This place is a gem. I had a terrible incident with my insurance and ending up paying for my own repairs. Joe and his team gave me a great estimate and did a superb job. Very competitive price! Highly recommended!! A+ work!

Ive never had such a pleasant experience with an auto shop before! Very professional staff- they get the job done quickly and communicate along the way. Fair and honest pricing. Would definitely recommend to my friends and family!

I have used their services at least twice.They are very professional, do excellent work and get it right every time.Thanks, guys, for a job well done!

These guys were phenomenal with my car. They stayed overtime to figure out what was wrong with my car and even made it so that I could drive it home that night! I was able to come back and they were amazingly friendly and respectful and gave me constant updates on how my car was and what was going on. Much thanks, guys!

Came here after trying 3 other mechanic places that couldn’t help me and they made my day! I would highly recommend coming here they were quick and trustworthy. I will definitely be coming again!

I was very happy with the collision repairs done by Northside on my Jeep Grand Cherokee. The manager Joe was professional, helpful, provided competitive pricing and ensured the work was done well.

Great service. The Manger Joe always looks out whenever I need help. Overall great experience!

These guys are amazing! I’ve been there once before, and after needing a tire put back on I made sure to go back. They’re as nice as could be, honest and I’ve never had to bring my vehicle back or had to have something fixed after they’ve worked on my van. I need my brake pads done, and I’ll definitely be going back to them. Shout out to Joe for always helping me out! 10/10 would recommend.

They did a awesome job repairing my car after a bad accident the service was timely and great

Fantastic customer service and price for body work. I got four estimates, all for around $1500 and finally found Northside Collision. Their estimate wasnt nearly as much and said that the other shops were going to do more work than necessary. Got the estimate and dropped the car off the following day. It was done after four business days and looks brand new. I will definitely be coming back here for any future body work needs!

I love this place they helped out a lot with my a/c went from one thing to another and it got it all figured out and I love it great communication & great service I highly recommend this place

They did great work for me at a reasonable price with a fast turnaround time.

My car was damaged while it was parked, and I was told by insurance company to get 3 estimates for repairs. Northside Collison was the lowest priced estimate with the quickest turn around time and they were able to work with my schedule-(They supplied my with transportation both to and from my home). They were great to work with, the customer service was top notch and my car looks like new!

I have had body work done 2 times, which was great, and I’ve had mechanical work done . Joe and the guys took great care of me, and I will be a life long customer. These guys deserve your business!!! I don’t know how to thank them, their attitude, honesty, and friendship was very appreciated, I just moved to these area and I tried to other shops but their knowledge and experience was great! Thanks a lot n keep up the good work

I went to another shop and got a really high estimate on my repairs so I decided to shop it out. I brought it here for a second opinion. They were honest and helped me to understand everything wrong with my vehicle and quoted me almost half of what the other repair places estimated. I would definitely recomend this place. Thanks Joe, and the guys

After our first accident in a long time we needed a to get a couple of quotes. Northsides quote was significantly less than two other area shops and could get the car in right away. Northside was also recommended by a co-worker who was very pleased with the work. The repairs were promised to be finished within a week to ten days and they were finished two days early. Northside did a terrific job. Our 2006 Toyota hasnt looked that good in years. The best part for us is that they took care of all the details with the insurance company and kept us up to date at every step. Joe, the manager was great. He couldnt have been more on top of things or more pleasant. Everyone at Northside was terrific. If you are looking for a collision shop that really delivers, then Northside is the place to go.

They are awesome! It’s odd to be excited about fixing a damaged car (someone ran into the back of my car), but they did a great job.Joe and his staff were easy to work with, reasonably priced and made a follow-up issue totally painless. Fingers crossed that I don’t have to fix a broken car, but I’d be excited to use these guys again.

After collecting several quotes from area shops it was Northside Collision that beat all their competition. Literally they beat them by $400.00 to as much as $800.00. Moreover, they had the most expedient time frame for completing the work. It is rare these days that you find such honesty, these boys are highly recommended and deserves your business!

I am very happy with their collision service. The manager was amazingly friendly, very courteous and genuine. The job was very well done at lower than original estimate .

2008 Nissan Altima HID bulb installation, fast and efficient, excellent job. Very impressed.

I recently was involved in a hit and run accident decided to go back to this shop because of the great work Phil did for me in the past. Unfortunately he doesn’t work there any more but I still decided to use them because they offered to pay my deductible. John the front desk guy seemed helpful in the beginning but was useless as the process moved forward. I went in to get a cash price estimate for repairs to avoid a insurance claim which he provided with a 5 day turn around time to fix. The repairs were a little out of range for my budge so I filed the claim. Once claim was filed it ended up being a 2 week turn around to get my car back. Only to find out my car was covered in overspray, the repairs weren’t completed 100% and also found white finger prints inside my vehicle which was only a month old. I spoke back with my insurance company and the shop to have the issues fixed they ended up keeping my car another week to only get it back to still have poor paint work and some repairs were not fixed even though they were paid by progressive to fix. John caught a attitude with me didn’t want to reimburse me for none of my inconvenience or there poor repair work on my car. He informed my insurance agent I could drop car back off to them to fix which I refused because I can’t continue to go weeks at a time with no vehicle. They have poor communication never meet any of the deadlines they promise and there work is terrible. Don’t waste your time here. God forbid there’s a next time but if there is I will definitely be using a “in channel” repair shop that offers guaranteed work.

Got a hood replaced in my 97 toyota camry, these guys rule !! they went above and beyond to help me out 🙏

My car was struck in a parking lot, north side collision handled the repairs and it was done quickly and most importantly well! Very helpful and knowledge staff.

Brought my truck in for mechanical and they found the issue the dealership did not and fixed it. The were very friendly and explained everything to me. The were very reasonable in price I will be a life long customer. I recommended the shop to my mom she used them as well. Keep up great work.

I had my flat tire repaired here. They were able to get me in the same day which was nice. The staff and crew were very professional. A month later I called them for a quote for brakes and rotors. For a local establishment they were very competitively priced. Ive been looking for a trust worthy mechanic. Ill be going to Northside for any further needs. Two Thumbs Up!

This guys make a fantastic job in two of my cars. Very responsive, professional and friendly.

Great experience overall. I have a Chrysler 300 that needed the rear bumper replaced and repainted, and these guys did a great job doing so. Very reasonable price, and the quality of work was great. They color matched it perfectly and the finish looks OEM. Everyone I dealt with was friendly and helpful as well. Ill definitely use Northside again if I need anymore bodywork done in the future.

Always great customer service AND affordable! I’ve been multiple times and even made referrals. I went in on 12/26/18 for a blown out headlight and the staff was kind enough to install it free of charge. I’m so grateful! Shop with Northside Collision.

Exceptional work and customer service. Joe took care of everything with my insurance company and kept me updated on every step of the repair process - they even paid my deductible. Unfortunate to have to get repairs done - but car looks like new!

Northside was great! My car took a ding in a parking lot less than a week after I took it home from the dealership and Northside was my first stop. Joe took a look at the damage and provided me a flat quote for the baseball sized dent in the trunk lid and scuffs on the bumper. I took it to another shop up the street and they wanted hundreds of dollars more.Northside had it ready just ONE day after I picked it up and it looked good as new. Joe kept his word and charged me only the estimated cost despite the final price being about $50 higher than the estimate. I will absolutely come back to Northside next time I need any cosmetic repairs done on my car. Excellent service at a quality price.

I had some major mechanical work to do to my Van, and had what I considered a very high estimate from a different shop. I was referred to Northside Collison by an associate of mine from work, it was the right choice.Not only was my Vehicle repaired correctly, I got a 2 day turnaround and A good Deal$ThanksGeorge

My experience was great—it took about a week for my parts to come in and for them to fix my car. My car looks like it was never in an accident :)

They did great work and had my truck back to me the exact date he told me it would be finished.

They instantly gave me an estimate and were interested in saving me money on the repair. Would highly recommend them.

Took 6 weeks for them to fix my car, when I was told 3 weeks. They didn’t apply tint, paid 1,000 just for 2 doors to get painted, 2,000 for doors and a rail and They didn’t fix my seat belt, one of the doors they gave me is bent out of shape, or wasn’t installed correctly. I do not recommend.

My name is dylan. I went up there it was great service lots of help and got the job done. Very cool people definitely would see them again! Thanks for the save guys!

I brought my Silverado in for a recurring vibration that was ( Repaired) at another facility. I have had it diagnosed and went with the suggested repair, it just never really went away-But its over Now! It turns out it was not the front end causing the problem but rear axle bearing had failed. Thanks for the good job.

They were very friendly and professional, I came in with two repair estimates from other body shops and they were able to beat both of them by a good bit. I got my car back yesterday, looks like new!

This place is amazing!!!! Super friendly, and very quick and efficient. Definitely will come back when I need something!!!

Northside Collision was $700 cheaper than the quotes I got from several auto shops in Ann Arbor, way faster, and the end result was perfect.

This RAM truck of mine has been in two accidents in the past 8 months-My experience could not have been more different between the 2 Auto-Body shops involved in repairs. I was not informed at the first shop as to what delivery date was, just an estimate that kept changing, the worst part was the work was substandard and my paint is dull and orangepeely on the hood and front bumper that was done-slightly better but still poor finish after the second repaint repair of the damage areas-NOT HAPPYPoor Quality and sevice at that shop-whose name I will not even mention due to the fact I was asked not to do so by Norhside Collision as they said they wanted to make me a customer for life and not enemy with other shop-SO when they repaired my door and cab corner they repainted the existing prior repaired area at NO out of pocket Cost to me-Truck looks better then New, Very Happy with the job well done. I was always kept informed as to progress and target delivery date-Customer service was A1 and I will be back and will definitely recommend my family and friends to bring there vehicles to Northside Collision, Thanks for the good work guys!Dan Harsh

Friendly and professional, fast turn around

I was referred to Northside Collison by my brother in law, I have a 2017 Chevrolet Impala that was involved in a rear end accident and I am very particular about my vehicle. I was able to schedule an estimate online at the website and it was handled quickly and efficiently by the service writer John. After getting one other estimate I decided to go with northside collision. My vehicle was repaired with OEM parts and the finish on the car is as new! Very happy with the job.

Great place to take your vehicles. All the guys were really nice and helpful . Thanks Northside Collision!!!!!

Great place, I would highly recommend for repair of your vehicle. Very professional and great service.

Honestly I don’t know much about the business as a whole but i had an absolutely terrible experience with my vehicle here dealing with joe who is some sort of “manager” had my car towed on a Saturday after hours, returned the following Monday to speak with someone about getting an estimate. Long story short they were not able to get to my vehicle that day (understandable) because they were super busy. I left my car and key with joe so that when they were available they could check it out and inform me on what the estimate would be. Day after day after day went by and he failed to reach out to me or even update me on the status of my vehicle, which had me feeling worried. I basically felt like I had to run him down with calling just to be updated on what was going on and still I never received any clear information. I spoke with someone else and they gave me a price but stated they were not sure if the estimate was complete bc joe was handling it but he put in a note for joe to call me. Days after that went by and still no call from joe.. so when I finally reached out again he told me the same estimate price that I was given by the other guy and he stated that the estimate price would get my car back rolling but he still had to go around and add in cosmetic damage to estimate. Days went by before he actually FINALLY called me and he stated that they were not able to fix my car and that I would need to pick it up the next Tuesday (very last minute call to pickup my vehicle after it had sat for weeks with no one telling me much of anything clear) or I would have to start paying them storage fees. Joe never kept in touch with me on updates for my vehicle but he started calling to inquire about when I would be getting it from the shop because they “couldn’t fix it but another collision shop will” joe stated when we spoke about me getting my vehicle that as long as I get my car before a particular Monday that I would be good and not owe storage fees. I arrived on a Saturday (before the Monday he said) and they still tried to say I owed storage fees. The front desk guy (john) stated he wasn’t really sure what was going on but he tried calling joe and the owner and no one would respond. I was told that I should wait until Monday when the owner would be in to get my vehicle. Being frustrated fed up and no longer trusting anyone at Northside collision I straight up told them that I refuse to wait until Monday just to have them tell me a whole different story. I simply told them to give me the “storage” price and whatever it was I stated that I would pay it (even though they were wrong) to avoid my car sitting there one more SECOND. John is who I spoke to when I went to take my vehicle from there and he was a super nice guy and was very apologetic for the experience that I had. So my overall experience was terrible and I feel that joe was very unprofessional (I had no dealings with anyone other than joe and john there) not sure how others operate here but him being a manager worries me. I left feeling very unclear and confused about the situation, also felt like my potential business wasn’t desired and I was just shoved off. I would never go back or patronize them ever! Nor would I recommend them to anyone. Communication skills are terrible and they dont give clear information and customer service was terrible on the behalf of joe.

My name is Mohammad. I took my car to many mechanic shops and they were not able find out what was wrong with it, then i took my car to Northside colleision to get my car fixed. They figured it out what was wrong with my car so, finnaly my car got fixed. It was great services and alots of help and got the job done very well. Great and professional staff in this place. The guy whos name is Joe he is the the manager a awesome guy. I would highly recommend to repair your car at this place.

The team at Northside Collision did a great job on my Edge. The staff is very professional and they kept me updated on the progress of the repairs. Thanks Joe for being my point person.

Great job by this collision shop. SUV looks great!

I went to two other body shops for Repairs on my Ram truck before deciding on Northside Collision. The turnaround time was 5 days quicker then the other places and they even saved me some $$$. Nice Work

Excellent work for the auto repair! Highly recommend.

They replaced my nissan front bumper. They quoted my the cheapest around.

Absolutely horrible place!! They lied about my out headlights being a wiring problem because they clearly wanted more money. I came into their shop from out of town needing help and all they tried to do was scam me for more money. I get back to my home town mechanic and BOOM what do ya know it just needed some bulbs replaced!!What a joke!!

I found Northside Collision online, and brought my vehicle here last week. I could not have been happier with the work or the price. Thanks

DO NOT USE... They will give a lower quote to get your business and when you drop your car they will try to increase it saying that they made a mistake by giving you a lower quote.. Not professional

Great all the way around they really took the stress out of the experience even called an a rental to pick me up

I would recommend this shop to everyone very professional staff get you right in and take care of the problem thank you Joe number one and Joe number two!!🙂

Service was fast and efficient and much appreciated

Very helpful, nice pepole

Quick turnaround and great work!

They have helped me so much. I am living a nightmare and they are seriously being amazing.

Great service

Fast and friendly service

Good customer service

They did what what they said they would do for a reasonable price.