Always great service. Rick fully explains what he is doing and why. Never felt taken advantage of whether it is an oil change or a more serious repair. All thumbs up!
I have been using this mechanic for 16 years and Ive never had a problem with them. I cant say that about any other mechanic Ive used. They have been fair and honest with me about my cars.
I was quoted on my air intake at 500$. The next day it was raised it to 700$. The day I picked the car up 950$. The same day I got the car back my check engine came back on. I ran the codes at Autozone and my banks were coming up lean. I took the car back and they said they would take it apart and check for any mistakes. They said it was good to go. I just took it to another shop and they ran a smoke test. The brand new part that I paid 3x the price for at willow grove auto is leaking everywhere and I have to get it replaced AGAIN. This new shop I’m going to is giving me a 2 year warranty on the part willow grove auto replaced 6 months ago that wasn’t put in right and most likely was cracked when it got put in.
Great service and prices. I had a flat tire. They plugged and reinstalled my tire,put my spare back all in about 15 minutes. Very happy.
Thank you for your service! Ive got a nail in my tire. Called around 5 shops and got the quoting price $35 and up. Called this office and got the realistic price under $25!!! The manager (young but with old school customer service manners) was everything that customers would expect. Thank you! The job was done under 10 minutes!!! Thank you to technician as well. Would highly recommend their service.
The service here is always, friendly, fair, quick and reliable. The most trustworthy mechanics Ive ever used.
Great place to take your car
I have been taking my vehicles to Willow Grove Auto for over 20 years. Knowledgeable and friendly staff, fair prices, excellent service. I wouldnt take my vehicles anywhere else.
I have felt with WGA for many years and always had good service and never had to take car back for something wrong
After my check engine light came on again Bernie recommended replacing the vacuum canister that had a hole in it. He found a rusted out vent valve too along with a rotted out steel brake line. They picked up my van which is an added convenience for me being I’m in a wheelchair. Was very pleased with the work done in a timely manner and with the utmost professionalism. Would highly recommend them for all of your auto repair service needs.
They are very nice. Very accommodating to your schedule. Ive never met Dave but hes so nice on the phone. Ive had my car inspected here 2x now & would recommend them to anyone who needs a good mechanic. And I know many of my friends & neighbors have been using them for years.
I have been coming here since 2018 for annual inspections and if I have any concerns or work needed to be done on my vehicle. My Auntie recommended them to me when I first moved here, she has been here for 12 years. They are thorough, informative, and reasonable. They have a great rapport with the community (you can tell with every long time customer that walks in) and have been in business for 30 years probably because their customer service is great. Making an appointment ahead of time is recommended, but Ive come in randomly during the middle of the day and didnt have a crazy long wait for things like an inspection. Also, you can come early in the morning and not have a crazy long wait. Lastly, a small perk about their location is that you can easily walk to Old Navy or Barnes & Noble nearby to fill the time while they work.
Honest reliable work, will see you in an emergency, fast good quality service.I highly recommend them
The service here is so good. I never have a problem bringing my car in for same day service and getting it back quickly. Plus the explain everything wrong in a simple and easy to understand manner. Prices are great too. So glad I found these guys.
When I went to get into my car today I realized I had a screw in my tire and it was totally flat, I honestly did not know what to do. My brother suggested I call Willow Grove Automatic and see if they could come out to help, and well they did! Within 15 minutes heyt came out, put air in my tire, and drove it to the shop to fix it. I am so happy with their service and how they handled everything with all that is going on. I am forever grateful that they could help me and were able to patch it saving me a lot of money. I will be using them for any issues I have in the future.
I need to get an inspection ASAP because I waited last minute and couldn’t get out of the house because I have two toddlers and the COVID19 going around. Well they came to me the next day picked up my car and my inspection was finished in no time! Found out I needed new tires as well and they did those the same day as well! Great place, would highly recommend!
The best
Hands down the best service station in the area. Really great service. They are very honest. Ive had a lot of bad experiences at other mechanics, and I will never go to another. The peace of mind that Im not going to get ripped off every year for Inspections is so nice.
Great car care. Cannot say enough good things about their service and skill! Bring your cars here.
Been using Willow Grove Automotive for a few years now. Theyve always been good to me. Wish I had found them years ago.
Love these guys! Honest, reliable work, and always do their best to accommodate you. Highly recommend Willow Grove Automotive.
My family has been having our vehicles serviced here for years. Great staff and completely honest and reliable. Never take my vehicles anywhere else. Thanks Andrew for all your help.
If i cant figure it out, they always do. They told me my explorer was donefor. A couple hours there an she rolled out good as new.
Willow Grove Automotive is the best! Went in at the last minute for an oil change and was in and out. The staff here is so friendly and reliable. I highly recommend them for your automotive needs!
They’re exactly what you need from the people taking care of your car: trust, reliability, and confidence.
I stopped in at lunchtime to have my car looked at and when I told Rick I was not from the area, he and his team looked at my car immediately. It ended up being a simple problem and fix, but I was very grateful to be in and out quickly. If I end up in the area and need service again, I would definitely come back.
On 11/9/2016 we took our 2010 Subaru Outback to Willow Grove Automotive, since my sister-in-law has her car serviced by them. Our Outback needed a new thermostat installed, since the car was overheating & the temperature light was red. They charged $248.23, which was a real surprise. I called AT Subaru, which is a dealership and they stated the cost would total $198. I did call Willow Grove Automotive back questioning the repair price, and Tom said this was the book cost they charged.All being said, the service was performed, albeit without cleaning up the antifreeze around the underside body tray. The replacement part was probably not a Subaru part, but instead a third-party part. Thinking they most likely did not mix distilled water with the antifreeze coolant, but instead tap water.Considering they are not a dealership, their price for this repair was significantly higher than a dealership. Disappointed with Willow Grove Automotive. If you want to pay more, Willow Grove Automotive is the place to service your vehicle.
They where helpful with correcting an error..I appreciate that!
Ive been a customer since 1990, theyre knowledgeable, helpful, and I always trust their diagnoses. I wont go anywhere else. Just last week had my car in for what turned out to be a transmission problem. I cant say enough about WG Autos honesty and integriity.
Very friendly, knowledgeable and honest crew. They have a drive thru oil change check up service.
Trust worthy car shop. They always tell me what I need to know, make recommendations, and work hard to keep my car in good shape.
Honest mechanics, quality workmanship
Quit looking, you found the best place to have your veical worked on. Things are done rite the first time at a reasonable cost and time.
Ive lived here a few years now and they were recommended. Always a good experience. I never feel overcharged or hassled. Ive had brakes done, all my annual inspections, and some other minor things with no issues.
I have always been very pleased with the service and the quality of work that I received at Willow Grove Automotive. I have been taking my cars there for about 10years and I highly recommend Bernie, Rick and the other top-flight mechanics at nthis shop.
17 yrs taken cars and trucks there,taking car today for inspection.They are great very resonable and will work with you.everyone should take vehicle there
Best customer service Ive had in a long time and they do excellent work. I have and will continue to recommend them
Wrongly diagnosed my car. Said it was a complex transmission issue where it was simply an axle (less than $500). I will not be back.
Helped me out in a pinch and got it done same day. Great professional shop with friendly staff.
Linda and I have been customers of Willow Grove Automotive since Bernies early days on Easton Road. Whenever we need service, with or without an appointment, Bernie, Brian, Rick and the crew always find time to squeeze us in. Prices are fair, and the service is 1st class.
Good service, they get the job done in a timely manner!
Knowledgeable, curious, efficient, and friendly. Best Place in all of Philadelphia.
Great work, honest and reliable.
Always go here with all my cars! Great service!
The very best SERVICE
Very quick, accommodating, thorough and fair.
Dont buy cars from here. I got ripped off, and bought a car from here that has and still has problems, and I way overpaid for the car.
They do a great job but expensive...
Will never take my car back to this place. They changed the wrong bearing and charged me $400.
Ok folks
Reliable and professional
Oily