I have been here multiple times and everyone I mean EVERYONE is so nice and caring. It’s honestly weird how nice everyone is. I love it. I wish I had everyone’s name but today my best friend had something weird going on that his car was thumping. I immediately said we have to go to Mavis I love them. We went expecting the worst. A few hours later we got a call from Jade. It was a screw in the tire that was throwing off the balance. They plugged the hole and we went to pick it up. We show up and Jade said “no charge, it was an easy fix.” We couldn’t believe it. It’s a beautiful Audi and they could have easily been dishonest and tried to charge us $$$$$$$$$. I can’t recommend them enough.
Just got to a place where I can leave a review about Mavis Discount Tires in Wilkes Barre. It was a wonderful experience. Chris was a very skillful and diligent worker. I would like to thank him for taking very good care of my tire and myself. I would like to thank Mavis for being open on a Sunday as it was my only day off this week. Lastly, Mavis has very affordable prices for the work they do.Once again thank you to Chris and Mavis for a job expertly done.
The workers there were very friendly and courteous the prices are awesome the manager at the front desk goes above and beyond to help the customers please if you need any work done I definitely recommend people to come to this shop
Great customer service and staff! The manager on shift was Jade. I would absolutely deal with him anytime. He was knowledgeable and trust worthy. Huge thank you to the staff there that got us in an out ! Jade, Chris and William made a new long time customer.
Mavis has been my go to place for years. Fantastic service, friendly and helpful staff and quick and efficient service. Manager took the time to call me with an update on the day I dropped it off. Thanks again!
The staff is always friendly and courteous. They always keep me informed about what’s going on, how long it will take or any issues that come up. The waiting room and bathroom are always clean. Prices are great! I’ve had work done on multiple vehicles and they’re always super helpful. I recommend Mavis to all my friends and family.
Great staff with a great attitude. I called into Mavis at the last second to help with my vehicle and they were kind enough to squeeze me in shortly before close. They were fast and inexpensive and now my car drives like a dream. Great place!
We needed air in our Ram dually pickup, their free air machine outside only went to 70psi and we needed 80psi. Chris came right out and said that he would use their air compressor inside and get us filled right up.He was quick and and very nice. He got us back on the road within 5 minutes.Great service!! I would recommend this place to anyone
Great customer service. I’m usually very nervous about being surprised with a charge I wasn’t expecting but no surprises here. I was never lost about what was happening to my car or the price for the repair! Will come back again and highly recommend.
Im a new resident to Pa. Im from New Jersey, whenever I need work done on my car, I go to Jersey.Don was most informative when I asked him questions. He was very professional and helpful. I was truly impressed. Im considering Mavis as an alternative. Awesome Job Don.A HAPPY CUSTOMER
We were passing through PA when our check engine light came on. The car had been idling rough once we got off the interstate so we called Mavis to see if they could take a look. When we got there a young man named Jade helped us. He took the car in, diagnosed that it was the mass airflow sensor and proceeded to try and find the part. None of his dealers had the part so he said that we could probably clean it and it would be fine. While I was on the phone trying to find the part he was talking with my wife about his new baby that was due in 2 weeks. He was a very nice young man and knowledgeable as well. After checking many auto parts stores we finally found the cleaner and that did the trick. More businesses need people like Jade.
I’ve been bringing my Dodge Charger to Mavis for a few years now and have had no trouble with any problem I have had. I always bring my car to William Decker he is a great mechanic there. I would highly recommend bringing your vehicle to Mavis discount tire. 5 stars all around
Have been having my car repaired here for years. Recently had my car inspected and Donny and William were great. Donny’s assessments of my car are always clear, he explains what’s needed and how much it will cost. Never any surprises !
The guys at Wilkesbarre Mavis were great! We dealt with Jade who was more than helpful and informative. At the end of our appointment we were checked out by Chris who was also very helpful and kind. We were never pushed or swayed into buying more expensive tires. They listened to our needs and exceeded our expectations.
Fast service and a good tire. I was in and out in about an hour. Bought the Mavis performance tire. Handles nice and its really quiet. Only issue was the lugs were cranked super tight to the point that I couldnt have broken them free if I needed to change a flat on the roadside. Luckily I did my brakes all around when I got home. I needed a piece of pipe on my lug wrench to break the lugs free. Other than that, I will still buy from them again. I will just mention next time to use a proper torque setting on the lugs.
Great experience at the kidder street location! Knowledgeable staff. Jade was a big help and not pushy! Thanks for the great service!
I had some work done on my front end. It took a day to fix, which I expected. They called before they started the work and gave me a price. In the end the price was less than quoted which was great. The guys in the shop were all friendly and knowledgeable. I already have another appointment to come back next week for my husbands car.
Had a flat tire from the night before, came here as it was the first place I found driving since I’m from NY I didn’t know the area very well, when I got in Jade welcome us with a smile and took my vehicle right away. He was super professional and nice. Fixed my tired in less then 10 mins. Amazing service !
William was very friendly and was able to bring to my attention several things that I would not have known had I not went to Mavis. My rear tire had a flat and one of my front tires was on its last leg with a bubble in it. Going to any other place would have meant waiting days to get new tires installed, Mavis was able to change my tires the same day very smoothly and quickly in just about 3 hours (give or take) even when they were quite busy when I went in!
Had a tire changed after a blowout. Great price and only took a few minutes. Mechanics were friendly and personable. Ill be back with any car needs I have.
Highly recommend this place! Jade and Chris are awesome and got me in at the last minute right before closing shop to fix a flat tire. These two are lifesavers!
Communicated problems with my vehicle told me what was need to repair with a quote and didnt pressure me to have work done also good price on tires and great personnel working at the Kidder Street store that were helpful and courteous would go back when its time for another set of tires
Pleasant and helpful staff, will work with you on cost of repairs as best they can. Work was done professionally and in a timely fashion. Will recommend them to all my friends and family.
Wonderful place to go, very professional and friendly staff. Always a pleasure to get service here.
SUPER NICE!!! Great employees, compassionate, caring, helpful, prompt and HONEST. We will definitely be going back!
The guys at this location were kickass!!!! Jade was awesome and super helpful! Ill definitely be a forever customer! Thank you Mavis on kidder street !
My experience was excellent. Jade was the best. He was so helpful, I formative, and courteous. They were thorough and knowledgeable.
This place is awesome!!! Great employees and great service. I recommend this place to anyone who needs tire service
Don was polite and took the time to fully explain the work. store was clean and very nice looking
I went there for tires and brakes and was taken good care of. Very professional and knowledgeable
The guys at Mavis were very helpful on my last visit. Recommended.
We took both of our vehicles for tires, oil change and inspections. Our Baja needed some major work in order to pass inspection. (A total Lemon we purchased from a private dealer in W. Nanticoke). Nevertheless, we found Don and his staff pleasant, professional and very understanding. Dons expertise saved our car and our pockets. The facility was clean and we were more than pleased and surprised at the time it took to do the extra work, as well as the scheduled work on both cars as quickly as they did. I would definitely recommend this place to anyone who is looking for an HONEST, hardworking and pleasant mechanic. Thank you Don and crew! See you guys next year.
Don, Chris and William are great at their jobs and deserve raises. I needed brakes done and they got it done in a timely manner at a great price.
I got a flat on a Sunday afternoon and Mavis was the closest to me.Im glad it was because Chris and Jade fixed me right up in a jiffy!!Excellent service and all-around nice guys.Thanks again Chris and Jade!!!
Donnie is an exceptional employee, as a mom in NY with a child in PA in college, it makes me feel so comfortable knowing Mavis has someone like this working at this establishment. He went above and beyond for my son to make sure his car was safe to make the trip back home to NY after a tire blew out. Thank you Donnie 5 stars
Fast speedy and great work. Great customer service and very friendly and courteous
Big thanks to Chris and Jade for excellent customer service and getting me back on the road quickly!!
The service I received at Mavis Tire was and has always been more than exceptional. The guys they have working did an amazing job with my car. They are always friendly and very knowledgeable. They listen to the concerns that you have to ensure nothing is missed. The work was done well, I have to say my overall experience at this shop was outstanding!! Keep up the awesome work guys, and for Mavis HQ you should know that you have great employees each and everyone at this shop is a great asset to your company!!!!! I would recommend this shop and its employees to any of my family and friends anytime!
Jade did a fast repair for me today. Great Guy!
They were very professional great service I would recommend them anytime
Excellent job on what couldve been a pain in the... well, you get the jist- I needed a repair and was in a pinch for time and the staff ordered it, received it about an hour later, and installed it. Total time was about 2 hours... Quite impressive and straight forward start to finish. Definitely rocked!
Very helpful staff,honest about vehicles issues and try to work out best available pricing and discounts. Service is fast according to the work that needs done. Highly recommend.
Great shop, staff is friendly. Don and William definitely make an effort to try and get you a good price and they always find a way to fix me in when I need it.
Donnie and the guys are, they always try to help you the best the can with pricing. Mavis in Wilkes is my goto for everything
Great service very friendly with great personalities very cool people
Donny is great. Always helps you with anything you need.
Excellent service clean waiting room and Don was a huge help
Brought two rear tires from this place in October 2019 only to have to return on my donut spare within 3 months. I was sold faulty, bad tires that burst on the inside of the tire. Never, Ever Again will I return or reference this half wit inconsiderate, inconsistent drab business. I could have lost my life with the tires I was sold because of the blowout on the highway I had!!! They actually wanted me to purchase a whole new tire; like money grows on trees. No credit, or discount and then told the warranty doesnt cover the ripping of a tire on the inside. Make sure your tires are Not the recalled, recycled rejects this place pretends to not know its selling you.
I needed to fix a flat tire and called the tire shops nearby to find out how long it would take (it was Saturday morning and there was heavy snow on the floor). They each told me they could possibly get it done towards the end of the day or the next business day, Monday for some. I called Midas and they told me they could get me out in an hour or two! I was astonished and didn’t believe them... but I had allotted three hours for my tire to get repaired, so I gave them a try. They really got it done in an hour! Terrific customer service and great people! Thank you very much Midas! Highly recommend you stop by and give them a try as well!
I called about mid afternoon on a Saturday no less in complete distress! They guys got me in and done in less time then I was told. I would say everything took less than an hour! They were very courteous and explained everything to me that was wrong. I would definitely recommend Mavis on Kidder St!
I had a problem with my brakes. I went to Mavis to see if they fixed breaks. Yes we do. They listened to my problem and immediately took the car in to check it out. In 15 minutes time Don came out to explain to me the problem. He had me go into the garage with him so he could show me how bad the breaks were. He brought out a new pair of pads to show me what they should look like. He explained the problem was the back breaks were not aligned and werent being used at all. He taught me a thing or two on the upkeep of brakes. He told me what needed to be done and quoted me a price. It was too high for me to afford right now so he worked with me on a great price. The job was done in no time. He suggested I take the old parts to the place I bought the car and show the owner how bad they were. Originally the owner had told me he put new brakes on the car and I was nuts to think there was a problem. I took the parts and will show them to the man who sold me the car. The service was courteous quick and caring. I knew this because I always found it the same when I go to take care of my tires. I am very appreciative of the caring respectful treatment I received from Mavis today. I hope it never changes. Thanks
Take my car there for service, never have any issues. Good prices and always quickly finished.
I highly recommend great and helpful guys
I cant recommend this place enough. Ive been bringing my car here for a few years now. They are honest, fast, and always do a great job. All the mechanics are great, but Don is the reason I keep coming back. He always takes the time to explain things to me (Im not really a car person) and gives me an idea of what I might want to keep an eye on. He is very kind and never makes me feel stupid no matter how many questions I ask. If I could give Mavis more than five stars, I would.
I went for 4 tires, and they did a thorough inspection of the under carriage of my car. Car rides like Im floating on a cloud with the new tires. 👍🏾👍🏾👍🏾
Of course I went to the one and only Donnie! Always friendly and very informative! Thank you Donnie!
I Would Love To Thank You to The most wonderful mechanics @ The Wilkes-Barre location! For Helping me out on a Toyota Camry i had hit a curb and had a flat i fixed the flat be i had a loud rubbing sound on the Right side front. So i stopped in to Mavis and they Helped me out!!!! Bless that mechanic and all the mechanics!!! Thank you so much to the Manager @ the Store Bless you So So Much!!!
I went to mavis tire to have my oil changed and a gentleman named Donnie helped me. He was very friendly and knowledgeable. I have to say my overall experience at this shop was good! I would recommend this shop and Donnie to any of my family and friends!
Got the rubber i needed at a great price
Been there on Kidder street for service 4 or 5 times and they get us in and out ASAP every time. And the work is done right.
Very professional and they went way above and beyond the call of duty. Will definitely be back. Thank you !!!
If you need tires and are in the Wilkes Barre area this is the only place you should go. Best prices and great fast service!!
The people are nice and they are very reasonable.
Called in 4pm. Don got me in same day. Def will be back for service again.
Great service on a flat on Sunday! They even replaced a missing lug nut that I did not know was missing.
Took car there for a inspection sticker of course they didn’t allow me to get just that with out getting something else because the sticker is only worth 20 dollars ..so I’m allowed no safety flows and my breaks needed to be done ..but get the dumb thing that they did ..they only did the front breaks ..lmao wow ..really desperate for money …this is y I do my work on my own ..I didn’t need breaks lmao …do not visit this place unless u need tires ..
Very satisfied on my visit !! And the service nice and clean and now during the pandemic everybody covered and with the distance !!
Great job on my car.My go-to for my tire needs.
Thank you William, and the staff at Mavis on kidder st in Wilkes barre. I knew my alternator was dying but managed to make it to Mavis at the last minute. They got my car on a lift immediately and confirmed what I already knew. I thought this was worth mentioning because I was warned to never go there because I would get charged for a whole bunch of things that I didn’t need. That was not the case here. The mechanic diagnosed quickly, and William ordered my part and it was there within a half hour. I had no money on me, so they provided me an opportunity to open up a line of credit to cover my costs that day. As soon as my part came, they quickly fixed my car and I was in and out of there within 2 hours. They kept me informed constantly and I felt like a valued customer. My car runs like new and I haven’t had any issues since I was there a few weeks ago. These guys were great and I highly recommend them.
I thought this place was great in the beginning.This would have been my 3rd time coming to get things done.I made an appointment in 2 weeks .Prior to my appointment the day before I called to make sure I would have enough money with me.So I asked how much is it going to be to give me 2 snow tires and maybe breaks all the way around.The guy on the phone said $1140.Wait what .Put on the breaks on that.What is the price for the breaks $600 and the tires $500 for 2.You got to be out of your mind.Or did you just make up a number and expect me to pay it.Are you kidding me.You lost my business and my money.
Great service! I was in and out. Told me exactly what was wrong and fixed it with no problems! The guys at Mavis are awesome and definitely the place to go!
The guys did an amazing job with the service on my car. They made me feel safe in these hard times and made sure they told me what they were doing to complete the servicing my car needed. They were very friendly and knowledgeable.
Love the guys have been taking my cars there for years...
Great service, no gimmicks...Don only tells you what you need, never tries to sell you what you dont...fast professional service
Got my Continental 19-in tires there. Place is great. Guaranteed to be anybodys price. No sense shopping around... I will be going back
I always get wonderful service from Wilkes Barre, management and employee are very helpful explain things give you heads up on things that in near future of things that might need attention ..will not go anywhere else
Don, the manager, goes above and beyond. Where Ive been taking my vehicles for years.
People were very knowledgeable. Very friendly staff.great work at a great price
I never had a bad experience at mavis! Donnie is the best! He is always wonderful and I trust his judgment! Thank you!
Great cant complain
Got 4 new tires. The guys there had me in and out in a flash. They were awesome and very helpful.
Great service, good people
These guys are awesome they fixed my tire quick and painless would recommend and will be back for tires soon.
Don, was great and gained my trust in mechanics again. I had a really bad experience prior to coming in with my brakes. Don, listen carefully explained why he felt the issue was what he stated. Don knowledge and years of experience was shown by how quickly he could diagnose the brake issue. I appreciate him very much. Thank you for making my car safe again.
Prompt, honest and good people to work with. Reaspnable prices. Very happy with the experience.
Everytime I go in to the shop I ask for Donnie because he is always so wonderful and listens to our concerns! I don’t know what we’d do without him! Thank you Donnie!
The guys had me in and out. There guys are really helpful and gave me good prices. I in and out.
Incredible customer service.Dan at Wilkes Barre Mavis Tire was very helpful and took care of what I needed in less time than was anticipated.Highly recommended !!
Knowledgeable and good to work with
Good staff and good prices
Don the man. Thats what I call the manager. He has been helpful from the start. Even when it got crazy busy he was still in control. I appreciate all the job help and discount coupons given. In future willI return to this place again.
Very competitive pricing along with exceptional customer service. Received recommendations for my vehicle but they were not slammed down my throat to purchase. Very nice staff at the Wilkes Barre Kidder street locationAnother visit with one of our vehicles to Macis on Kidder street. This visit was better than the last visit. The team really stepped up with the customer appreciation. Very competitive pricing. I just discovered Mavis also gets into auto repair. I believe we just discovered an honest complete auto care place for all our auto needs.
I got out of work and discovered I had a flat tire and a flat spare, I had my vehicle towed to Mavis and the team working that day fixed me up with new tires and I was on my way to enjoy the rest of my day.
Don at Mavis is awesome. Not only did he make my appointment for the time I needed, he was very pleasant, professional and patient when he explained to me what my car needed. The whole crew is professional and nice. I will definitely be returning whenever my car needs service.
Have to say went here and it was so refreshing to speak with Donnie B today!! Very kind and really made my day!!! Didnt feel pressured or like I was going to be ripped off!! Thanks Donnie really needed that!!!
Fast n friendly
I have been going to Mavis in Wilkes Barre long before they were Mavis Tire. And i will continue to go. Never been disappointed with service or prices. Great place.
The service I received at Mavis Tire was exceptional. The work was done well, and the people were very helpful and courteous.
Very friendly an care environment excellence service