Michelle Anderson at BMW of Wichita is simply the best. She is very professional and knowledgeable. She definitely played a big role in helping me get my new 2022 BMW X5 M50i. She went above and beyond. Great customer service experience and a pleasure to work with,. Thank you, Michelle.

I had a really great experience buying my new car from BMW of Wichita! Michael Ulrich was the salesman who helped me and my wife get our dream car! He was really patient and informative through the buying process! He showed us plenty of cars to make sure we were going to leave happy! Next time I think about buying another car I will for sure go and look for Michael ! This man is so helpful and patient I think he deserves a raise !

BMW of Wichita offers quality vehicles as well as quality service. My first positive experience here was due to a free oil change they offered me, as well as an adjustment for my vehicles recall, if I recollect correctly. My most recent experience was equally satisfying. My key battery was nearly depleted, so I made a quick call to their parts department. (Which was quick to answer) I told them I was just getting off work, and needed a battery. The gentleman took my vehicles information, and had the battery ready for me. Not only did I have a minimal disruption in my busy schedule, I wasnt charged for the replacement battery either. I am very happy with BMW of Wichita.I would recommend this for your parts and maintenance needs. I can only assume the sales atmosphere is of equal quality.

It took a long time to get my vehicle fixed due to the warranty company but Austin in service stayed on it and they made sure it was done right. They kept me updated on what was going on and responded very quickly if I had a question.

I was looking to down size from 2 vehicles to 1. Jonathan Jacobs over at BMW of wichita helped me out. He wasnt pushing me to make a decision and help me figure out what would fit my style and my needs. He gave me ideas and suggestions on all the vehicles I looked at. And finally we found the perfect vehicle for me. He gave me a lot of insight and information on my new BMW x3 m40i. By far the best experience I have ever had when it came to buying a new vehicle. Just want to say thank you and highly appreciated the help He gave me.

This was a perfect buying experience. I had a three plus hour drive if I wanted to evaluate this vehicle. Michael Ulrich from Wichita BMW was super helpful, always transparent, and always courteous. Because of this we were able to make a deal.I would highly recommend Wichita BMW and the team there. The entire team seemed to be on point and got me back on the road in a new vehicle quickly.Michael Ulrich, thank you for a great transaction!

I researched several Luxury SUVs. I decided on the BMW X3 Hybrid. I walked into BMW of Wichita and met Lindsey. That was the start of a great day. She showed me the vehicle I picked out on their fantastic website. I loved the vehicle at once. The service I received from Lindsey and others at BMW was great. They answered my questions and explained the electric portion of the vehicle in great detail. The paperwork process was efficient and went quickly. I would recommend them to anyone. She even added the red bow for me.

As always, excellent experience in the service department. Our advisor, Austin, treats us as family and makes the process of servicing our vehicles easy and convenient. Thanks again!!

We LOVE our new Mini! Mathew was very helpful, patient, and accommodating as we searched for our vehicle. We found one that’s perfect for us! Our experience at Walser BMW/Mini was excellent!

Unfortunately, I had to have my BMW towed to Walser. In spite of the fact that I did not have a scheduled appointment, my problems were resolved promptly and efficiently. My service advisor, Austin Landers, was personable, knowledgeable, and provided exemplary service. Highly recommended!

Recent purchase of BMW X5 at Walser BMW of Wichita. If you happen to be in the market I would highly recommend our sales consultant. Michelle Anderson was a true professional. No pressure...just knowledgeable, pleasant and eager to please. Even instinctively knew when we needed time alone with the vehicle and when to engage with us. Worked the paperwork on line for quick final visit. First class experience.

I was wanting to purchase a 2022 X3 M40i from this dealer, but I can’t get anyone to return my emails. I had a lady by the name of Christine reach out to me and told me that she would have a sales associate reach out with the answers to my questions. This was 4 days ago. Still haven’t heard anything.

Good afternoon, this was the very worst car purchasing experiance I have ever had and I will never do business with BMW/Mini of Wichita ever again or recommend anyone purchase a vehicle from this company. I started the process on 15 Nov 20 and finally received my 2019 Mini Cooper Clubman JCW on 29 Jan 2020. Poor communication from the sales rep and sales mananger, I has to request continuouly request updates, they do not provide any information without my requesting updates. The dealership could not find a way to work with my credit union so even though I had financing ready they could npot find a way to work the funds transfers. This forces me to use the dealer’s financing option which added another credit inquiry negatively affecting my credit scores since I already had received financing from my credit union. Additionally the paperwork when finally recieved has numerous errors and had to be redone two more times before it was finaly correct. Then it took from 4 Jan 20 when the financing was complete until 29 Jan to receive the vehicle, I had to ask many time to get a delivery date and it still was delivered a day later than expected based on the shipping order. The car arrived and was not clean and once inspected while washing had numerous poorly completed touch ups to the paint (very poor work for a supposed high end dealership, a little buffing might have helped a little, very poor attention to detail). I did receive a call from a general manager after the credit union financing issues could not be resolved but was not offered any incentive or offers to keep my business and nothing after refinancing with the dealership.Poor customer service, no incentives, poor communication, extremely long process, ZERO incentives. I rate this at ZERO StarsOver the last 10 years I have bought 4 Mini Coopers from 3 other dealers and none were this bad!Extremely Disatisfied!Peter J. Houst, USAF Retired

Great Car, got an x5. Terrific power. Michelle Anderson is an A plus Associate. She was so helpful with everything.

My husband and I ordered an X5 M50i. The entire process was extremely simple. Michael Ulrich assisted us, from first meet and test drive, to order placement with all the options we wanted, to updates, to picking up the car and finishing off paperwork. He is now on call for me and has been wonderful as I learn all the features (and occasionally forget something and need a bit of help). There are a LOT of features and tech. I highly recommend Michael and Walser in Wichita!!! He explains things thoroughly, yet quickly and is prompt in all inquiries. We did check nationally on price comparisons for our vehicle and the local prices are below the prices in other locations! That is huge bonus for anyone local to Kansas..no need to look anywhere else. We have the best service and prices right here. I recommend Michael Ulrich and Walser for anyone in the market for a vehichle!

I went into the dealership planning of buying a X3 M competition or just a X3 M. Thankfully they had both in stock and offered me a test drive in the X3 M. Michelle was recommended to me from the Walser Audi dealership. She was super nice and upfront with me on BMW. The M models are not for everyone and I found this out fast. The car was beautiful and FAST. Just to fast. Michelle recommended I try the X3 M40i. I fell in love instantly. It was exactly what I was looking for, and if it had not been for Michelle, I would not have found this out. We built a new one and started the order process. The order took about 6 weeks and I am loving my BMW. Michelle was awesome through the whole process including the final signing of papers. I couldnt be happier. Thank you BMW of Wichita.

Since moving to Wichita in late 2019, Ive utilized the service department at Walser/BMW Wichita on several occasions. Ive usually worked initially with Christian, but Austin has also assisted me. And Joel has often provided the hands-on work on my vehicle. I just cant say enough about these three guys and their consistently exceptional customer service, from explaining everything to me in detail to Joels actually (and patiently) showing me what was needed and accomplished to service my vehicle (Im afraid I know just enough to be dangerous when it comes to auto mechanics). I sincerely appreciate all of them and their attention to establishing and maintaining very thorough and generous customer relations. And I think hiring such capable and personable staff also speaks to Walsers commitment.

Potential service customers be aware, this is a dealership where the service department cannot be trusted. I came in with my 5 series to have my parking brake recoded because I installed new actuators myself but because BMW you have to visit a dealership to get rid of the warning message. These guys tried to present a $1100 bill for an EMF module, this was also before labor costs would be factored in. I refused the service. Next day I contacted German Motors works in Wichita, theyre located on Central Ave, that is where I was able to take my car in, get recoded and I was on my way in less than 10 minutes. Best part about it? It costed me $0.I also had a part that I ordered over the phone prior to my visit, I was very detailed about what I needed, they ordered what they said was the right part, it was wrong. I stood and stared out the window for nearly 30 minutes while a guy TRIED to help me out. Ill give him credit, he actually cared to help me.Id also like to add, the employees around the dealership are not friendly, I tried to say hi to 2 people, I was ignored both times, probably cause I wasnt there to buy a car.I will never return to this dealership, and I would recommend others to stay far, far away.

Excellent customer service. Very courteous staff that has gone above and beyond to ensure satisfaction of the customer. Great job to all of the service department personnel.

I bought my X3 M40i from BMW of Wichita and the experience was amazing. I bought my vehicle sight unseen over the phone and Michelle was amazing. She worked with me from the start selecting the exact options for my vehicle through ordering and delivery. She constantly communicated with me providing updates as my vehicle was being built. My vehicle was just delivered today and it’e everything I expected. Thanks Michelle and everyone at BMW of Wichita.

I bought my first car from BMW of Wichita, and the experience was the best I could have hoped for. Michelle was a great asset and made the process easy and completely stress free. I felt very comfortable and confident throughout the whole process, and give a lot of props to Michelle and BMW of Wichita for creating such a great environment. Definitely recommend visiting!

My buying experience at Walser BMW was smooth and seamless. Mike made it very easy to do business there at Walser and was one of the reasons why I bought the car there and not somewhere else. I would recommend to give them an opportunity if you are in the market for a BMW. They were great!

Michael Ulrich, was a tremendous help at BMW of Wichita in purchasing our new BMW.Thanks Michel for all the time you took with us to explain all the options and cars that best suited our needs!

Austin did a great job working me in and getting my tire replaced

Austin Landers a professional employee. When comes to help and sorting things out for us. since we leave out of town and he is prompt, courteous and do it to the best in helping us with schedule, pickup, loaners. Always calls us back tp make sure we are happy.

We had a great experience buying our new Mini yesterday. Mathew Salyers was very helpful and the whole staff were friendly and laid back. Weve worked with three Mini dealerships over the last ten years and this one was the friendliest by far.

Horrible experience. Service department is no doubt corrupt. Service manager (Dave) is no more then a glorified used car salesman with zero credibility. Had dealer make a key for my 335I. Key ended up being defective of which they refused to admit or take any sort of responsibility, nor would they issue a refund for the defective key. I had a private mechanic perform a scan of the ecu in which revealedDiagnosis: Key with number 256 that is inserted in key slot is defective.Solution: Replace Key.Rather then acknowledge this Diagnosis, this service manager had the his mechanic tamper with the programming of the ECU to block the next future 2 keys that only the dealer could make for the vehicle at $400 each. This was his attempt to make the key appear as it was blocked rather then defective. Keep in mind only the dealer can block these keys, the computer allows up to 10 keys to be made for this vehicle, whether they be blocked or active. The only reason to block a key is if it were lost or stolen. You do NOT pre-block a key in the ecu if it doesnt exist and hasnt been created yet. The dealer claims to be the only one with the ability to block keys and to determine when each key was blocked is as simple as reviewing the service records from the dealer. I requested a copy of service records, in return they gave me a copy of only the warranty services only. Which includes warranty covered services performed on this vehicle, not the entire service record that would show when each key in the ecu was created or blocked. The manager knew the service records would prove that he was responsible for tampering with the ecu programming (Felony effense) therefore he refused to provide me with a copy.. With this being said, they claimed my options were to buy 3 (total of 4 keys costing over $1,600) more keys at $400 each and the 3rd one SHOULD work or i can replace the CAS security key module that would come with 2 new keys and cost over $1,200. I had them replace the CAS for $1,200. You would think this would be the end of it but no, they call to tell me the CAS was done but now need to replace the steering column for another $1,200 because of the steering lock being defective. At this point I made it very clear that i have had it with their lies and BS. I refused to replace the steering column and told them I will come up there & fix it myself. Once I got there, they conveniently got it to work without replacing the steering column and all was well ever since. This all took place over about a 2 week period, cost me $450 in tow fees, towing it there and back 3 separate times. Had I let them replace the steering column, this lost key would have cost me over $3,200 and all due to the defective key they had made in the first place.

Good work by Christian Mellinger to identify and address the source of trouble signaled by the infamous Check Engine light on my 1998 M Roadster.

Mini Cooper of Wichita is the best.Michael Ulrich was very knowledgeable.Went above and beyond to help us in our search

We had a great buying experience! Michael Ulrich was extremely helpful, friendly and everything you hope a car salesman would be. He was knowledgeable about the vehicle (we are new to BMWs) and made the buying process easy and enjoyable.

Blaize was awesome! Best experience weve ever had buying a car. So simple and easy!

We were unexpectedly surprised in an unexpected moment. While on the hunt for a luxury sporty kind of car, we found ourselves at BMW of Wichita. After test driving a car that just did not do the trick, a conversation with Mandi took us to a great car and an even greater deal. We are very grateful that she not only helped with the car, but ended up being the only person we had to deal with. From test drive to finance, she did it all. So thank you Mandi and the team at BMW of Wichita for your professionalism, honesty, integrity and the respect you gave us as your customers.

Michelle was amazing, I was tossing around BMW X5 and Mercedes Benz, I was on my way to East Wichita and made a phone call to BMW of Wichita, Michelle answered the phone, I told her what I was looking for and that I would stop by and take a look at what they had, when I arrived 15 minutes later she had 2 waiting for me.Wow.... no waiting, does that really happen these days, well I guess so! The exact BMW X5 that I had been searching for from exterior to interior was right in front of me, beautiful vehicle. I drove it for a bit, went to husbands office to show him, and within 24 hours the deal was done. Perfect experience, perfect car, beyond perfect person to work with. Big Thank You Michelle Anderson, you are the best! I loved the HUGE RED BOW on top ;)

Micheal Ulrich was so incredibly helpful and helped me find the perfect car for me! Definitely left feeling super happy and not pressured at all! Great atmosphere.

I bought a used 2017 BMW from a local dealer. It was a horrible experience. It needed some minor fixes in the first week and I was told I am on my own. So I called Wichita BMW and set up an appointment to take care of everything. The difference between Eddys and Walser is night and day. Every appointment at BMW, specifically with Austin in the service department, has been top notch. One of the sales men even hooked me up an 4 year extended warranty that ended up nearly paying for itself when one of my headlights began to error and needed replacing. Getting service is never easy, but the lengths to which Walser and Austin go to make sure I am taken care of, on a car I didnt even buy from them. Simply Amazing!!! I will continue to use BMW Wichita, Walser, and hopefully Austin for all of my service needs.

We had a great experience at BMW of Wichita. Michelle was so knowledgeable and helpful. Our car buying experience was great! We were not pressured into buying anything we didn’t want. We highly recommend them!

Why do the mechanics not change their gloves after working on vehicles?I have noticed after multiple visits the mechanics wear black gloves when working under the hood. They use different tools and work with different chemicals ex: Oil, Coolant, Brake Fluid (pretty dangerous on bare skin) etc. all while wearing gloves. The problem is they wear those same gloves when getting into your vehicle to drive it out of the service area or to take it on a test drive.If the tools and chemicals they are using are so dirty or dangerous to the skin.. then aren’t they just as dirty and dangerous for the customer’s bare hands after they touch their steering wheel that the just mechanic touched with their dirty gloves?This is not a one-time case. I have seen it on multiple visits through the huge glass wall into the service area. I am not even going to mention COVID.I know the mechanics don’t honestly care about our vehicles, but when we are spending $50,000+ to drive BMWs please have the respect or courtesy to not put greasy/dirty gloves all over our interiors.

I have not purchased a car here as they did not have the exact model I wanted but they did a good job trying to accommodate without being the stereotypically pushy car lot losers. Mike was very nice, informative and helpful. Now, as long as the stereotypical telephone stalking that many dealerships engage in doesnt begin the 5★ rating will remain. I hope for the best!

Looked everywhere for a X6 and experienced numerous dealerships but this experience was incredibly easy and amazing! Michael Ulrich was terrific to work with and would HIGHLY recommend this dealership where ever you might be located.

Austin in the service department is a liar and overall seems shady in my opinion. The customer service I received from him was atrocious. If you want to buy an overpriced vehicle and wait on hold for hours to get someone who doesn’t know what they are talking about, BMW of Wichita is your place. I was dissatisfied with every aspect of my experience at BMW of Wichita. I also spoke to a saleswoman who spoke over me and was less rude than Austin in service department, but still fairly subpar as a salesperson in my opinion. I do not recommend buying or having your vehicle serviced here

Professional and friendly service staff. Christian was a genuine pleasure to do business with. Walser BMW service is second to none.

The dealer was very prompt, professional and easy to work with. There was up front pricing so no haggling over the price of the purchase of the new car, but we were able to negotiate the trade in value of my old car. I thought the dealer was very friendly and bent over backwards to get the deal done. They even delivered the vehicle to me in OKC which is about 120 miles away. I had a very pleasant and smooth experience. Would highly recommend purchasing from this dealership.

This was the Best car buying experience I’ve ever had. I googled the type of car I wanted, found it and contacted BMW of Wichita through car guru. Mathew contacted me right back and answered all my questions. Sent videos of the car, pictures, and made the process so simple. They even personally delivered to my door!! Would recommend them to everyone!

Michael Ulrich was super helpful and made the purchase of my dream car easy and pain free. Thank you for all your help!

Took this home with me on Saturday 🤩 Blaize was very helpful and made this the easiest vehicle purchase. We were 4 hours away, When I arrived he took the time to ask how my trip was. Customer service was 10 out of 10. I definitely recommend blaize and his great customer service!Teresa

Chris Wolff made sure the service team did an excellent job. They got done faster than I would’ve even expected.

Could not be happier with our purchase and the service at this dealership. We worked with Jesus and he was very knowledgeable and professional. He even put a big red bow on my X5 to take a pic before we took it home. I would definitely recommend doing business with them again in the future!

Very professional and helpful. Christian at BMW service was amazing. Made the whole process easy and efficient. Delivered early. I am extremely impressed. I manage a clinic and good service is necessary for business. Christian nailed it! Would recommend Christian to all my BMW owner clients and friends to see him personally.Vincent Villafane A.B.O.C.

Had our 2021 X5 in for oil change it was a great experience.

I went in for routine maintenance on my BMW 750 and ended up with quite few more issues. In the end Austin and Randy really took good care of me. THANK YOU WALSER!

We went to test drive several cars from Walser Auto Campus back in October 2020 but BMW stood out above the rest not just because of the car but also because of customer service. Michelle Anderson helped us from the very beginning, from ordering my car from the factory to picking accessories and even after we closed the deal! Of course, there was back and forth with the pricing but who doesn’t want to get the best deal? I know that Michelle worked for us to get the best deal for our X7. In the future that it is time for a new vehicle, I would surely work with Michelle again. Highly recommended!

Professional and friendly staff. Christian in service is an asset to Walser. I always have a great experience dealing with BMW of Wichita.

Had an awesome experience dealing with the staff at BMW Mini of Wichita. Super excited to be the new owner of a 2020 Countryman! I worked with Mike Ulrich at BMW of Wichita, and he was exactly what I wanted in a salesperson. Super low pressure, very insightful, and very flexible. Came in looking at the X2, but settled up to the MINI! Thank you all so much!

We are a Mini Cooper family! My oldest daughter drives a 2014 Mini Clubman and loves it. My youngest daughter is graduating from high school next year so we decide to go ahead and look for a Mini Countryman for her to share with my wife. I have a Ram Truck because I am 66 and had trouble driving the Clubman. I had hoped that the bigger Countryman would fit me as I love to drive sports cars. Well, thanks to Mathew at BMW of Wichita we found a perfect 2019 British Racing Green Countryman, fully loaded with a beautiful British Oak leather interior. Since we live in another state I was worried about buying a car without visiting the dealership. But with all that is going on and the 14 hour drive we decided to trust Matt and Mandi and Mason to help us get this Mini to us in Alabama. I have to say that this buying experience was all great news! They checked over the car, cleaned it and got it ready for transport. The couple who brought it to us were excellent and the car arrived this week in perfect shape. All my concerns about buying a car remotely were put to rest by this top notch dealership. I can happily report that my daughter and wife love the car and I can drive it as well in complete comfort. The larger Countryman is a wonderful upgrade for our family. I the future we will look to BMW of Wichita for our next Mini. Thank you again to all who helped us, especially Mathew!

We requested Jesus because of his positive reviews. He will not disappoint! Everyone we dealt with was super nice. Jesus is not pushy. Is super helpful and knowledgeable. Very seamless transaction from start to finish. Would highly recommend.

Austin in service was super helpful and friendly, I’m always pleased with the work they do!

BMW of Wichita Service came thru in a truly professional manor after my newly purchased ‘18 BMW 330xi CPO (purchased at Baron in KC) had a completely unexpected engine failure and required a new motor under warranty.Not only was my car diagnosed & new motor delivered & installed quickly, but both Christian Mellinger (service advisor) and the technician who worked on my car were 100% professionals and kept me I formed every step of the way.I have nothing but good things to say about BMW of Wichita’s Service Department and will be gladly using them again in the future.

This was an amazing car buying experience. Jesus went above and beyond with showing us the various options of my new car. To be honest, I was choosing between a BMW and a Mercedes and his knowledge and manner is what won me over. I love the car and cannot say enough about Jesus. Everyone should get him as a sales person! HE IS AWESOME!!!!

BMW service and the service manager David is a joke and unprofessional. I’ve tried 4 different times to call the manager about my experience and left voicemails asking for a call back and have heard nothing. I went to get an oil change, my tires balanced and an alignment. My car came back with oil leaking everywhere, holes in the hoses, crack in my radiator, my serpentine belt needing to be replaced, etc. About 2,000 dollars of damages later and weeks spent at a more trustworthy auto shop. I would never take my BMW for maintenance ever again here.

I have Recently Bought my 1st BMW I have to say its been the best experience Ive had buying a car And all because of the person that help me Jonathan Jacobs is a very nice Easy talk to Explains everything you ask him question wiseand everything you need to know about what you are looking for I bought a used BMW And my brother bought a new one and both got the same treatment from him I have to say if you are looking for a good customer specialist he is the one!

Great atmosphere and very nice staff.Never felt pressured.Lindsay was very very nice and honest.The car is amazing.I am very pleased with everything

Clean and nice. I especially like the fact that I can look at my car as it is being serviced.

We were so pleased with our experience at BMW of Wichita! Mandi Calderon was so knowledgeable, helpful, patient and made the whole process as painless as possible! Thank you!

I tried to purchase a vehicle here after seeing advertisements listed in car gurus and car fax. The salesmen, Jesus, kept changing the price and adding on more costs after already agreeing on a TOTAL* price including delivery & process/tax. Sleazy sales tactics by salesmen and sales manager. Although I was only going to purchase a used car with cash, I would rather spend my hard earned money at a more respectable organization that holds honesty and fair dealing in higher regard.

I worked with Lindsey Devilbiss to purchase an X5 from this dealership and they are in the process of shipping it to me in Colorado. She is a true professional. The process from start to finish was seamless and efficient. In the past, buying a car always came with trepidation because of how much time is wasted at the dealership. Lindsey had everything ready, respected my time and was a valuable resource throughout the process. Truly looking forward to working with her and BMW of Wichita in the future for car buying needs.

We purchased our first BMW last weekend. Michelle was AMAZING to work with! Her knowledge of everything BMW, from the financing to the car itself, is beyond impressive. Ive had a few questions since purchase, regarding technology on the vehicle, and Michelle has graciously walked me through everything. She has been an absolute pleasure to work with!

Took me for a test drive in a car I wasnt even really interested in and I specifically told him that and while we were enroute the passenger seat suddenly moved pushing my head into the ceiling and my knees towards the dashboard. Apparently this is one of their best vehicles a 750.

I wanted a specific 750 XI and after months of searching found it at Walser BMW in Wichita Kansas. It was a 2018 with just 1700 miles and plenty of warranty left. My contact was Ms Mandi Calderon and she was my one and only contact. We discussed everything on the phone, I drove to Wichita Kansas from DFW, did the paperwork, gave my trade in and was out in less than 2 hours. Drove the car home, all in a day. Everything was smooth and easy. Mandi was nice and professional and I am a satisfied customer. Great experience and now I have been to Kansas.

The sales representatives were friendly and knowledgeable. They did not pressure me to buy. They even stayed past closing on a Saturday to discuss business with me.

We purchased our first Mini Cooper from Mini of Wichita/BMW of Wichita/Walser yesterday and had a great experience ... considering were still in a pandemic! I found a Mini online and we put down a deposit to hold it for us. The online photos of the Mini did not look like the Mini looked in person ... they were what Id call stock photos??? If you are basing your purchase off of the photos online ... be careful! It seems like, to me, that its the same when you look at homes online ... they pull all photos of the listing, no matter when shot, and include them with the listing. Im guessing this is what Walser might do?We ended up purchasing a different Mini and we are quite happy with the Mini and the service we received. I do have to say that they didnt have a huge selection of Minis on the lot ... but were in a pandemic and it is 2020. My husband wouldnt even consider a 2020 model ... LMAO ... for obvious 2020 reasons. We worked specifically with Blaize and Michelle ... and of course there are other team members involved in the process and they were all great.So far we are quite pleased and I would most certainly recommend Mini of Wichita to friends and family. I would caution them that the online photos might not be exact and to make sure they check any vehicle out in person.If you have the chance to work with Blaize and/or Michelle youll be smiling the entire time ... they are GREAT ... and who doesnt like smiling?! {smiles}

Jonathan was great to deal with and helped make things as soom as possible being from out of town.

Lindsey was an amazing salesperson. She was patient kind and did everything I asked. She even went above and beyond and answered me when I had a question on her day off and got back to me the very next day when she could get the answer. Kudos to her for giving a great customer experience.

Bought a ‘21 Mini F56 JCW From Matt and Shane, the fact that I never saw the car being that I’m out of state (New Jersey), these two gentlemen made the process 100% perfect!! Matt did an amazing job with a video walk thru while Shane made the pricing perfect, especially for a former military person. I truly appreciate the passion and the level of customer service they showed me!! Thank You BMW/Mini of Wichita! Your truly an amazing dealership that knows how to own the market!!

We went in with a Mini Countryman already in mind, after test driving my wife was still unsure that this choice was her dream car. So this is where the magic started and Michelle started going through inventory then grabbing keys and ready to hit the lot like a Santas helper determined to find the car that matches my wife’s dream car. Off to the second test drive Michelle knocked it out of the park finding the Mini Countryman that brought tears to my wife’s eyes. I hate buying cars and yes I was even breaking out with just the thought of the car buying stress, although this was all relieved thanks to Michelle.We love this little BIG zoom zoom, so comfortable, roomy, zippity.Do yourself a favor and drop by BMW of Wichita and let Michelle put you in the car of your dreams.

Started out good and ended GREAT! I would highly recommend.I bought a car from BMW of Wichita in 2018, being from Wisconsin I drove to Wichita to pick up the car because at that time it was the cheapest 2018 BMW 440 xdrive in the country. My experience was good.When buying, I feel being treated well when making a large purchase is a reasonable expectation. In my humble opinion, the way a company treats you when there is no profit or sale on the line truly indicates the quality of the company you are dealing with.Here is where my experience went from good to great. Recently I traded my BMW 440 in for another car locally to me in Wisconsin. I called BMW of Wichita in order to cancel the remainder of a service contract, Katrina, the person who helped me was ABSOLUTELY AWESOME. I left a voicemail for her and her response was lightning quick. She responded to my inquiry with an email clearly explaining the process and indicated that I should call or email back if I have any questions. I sent her several emails requesting information about the cancellation process and she responded promptly each time. She then went out of her way to make sure that I got the refund check in a ridiculously short amount (2 days!!!!!) of time because she could sense it was needed.I can’t begin to tell you how much I appreciated the way Katrina’s took care of me despite the fact there was no money coming in from a “sale”. She made me feel that despite living in Wisconsin and getting a refund instead of purchasing, I was incredibly important to BMW of Wichita and to her.I wouldn’t hesitate to recommend BMW of Wichita. Thank you for being an awesome company and caring about your customers, whether they happen to live close by or farther away. You guys are a class act!

I had my X5 serviced this week. Oil change, tire rotation, filters changed. They sent me a video from under the hood and the undercarriage which I thought was very cool!!David McAmis and his service team, Christian and Austin did a great, as always! The technicians back in the bay did a great job too!!Great service department!Thanks guys!!!

Flawless experience purchasing a car sight unseen. Jesus may seem too laid back for you but, rest assured, he has it all under control. His tenure and experience carried the deal through to completion with little fuss, and no drama. I experienced a minor issue at pickup, but the whole team (Christian in service included) were committed to a quick and easy resolution. Highly recommend, especially for out of state buyers who might be a bit skeptical.

Austin in the service department was so helpful two days ago! I had a large screw puncture my tire, so I dropped in unexpectedly to the very busy service department. Austin tracked down a new tire, and I was back on the road quickly. The service team even did a multi-point inspection and ran my car through the car wash. Thanks for great service!!

Clean. Fast service and very professional

Michael Ulrich, our salesman, was very friendly and knowledgeable. Made the experience of buying our new car very enjoyable. Would recommend BMW of Wichita. Very happy with our purchase.

We had a great experience buying our new X5 from Walser BMW. Lindsey was exceptional to work with, very friendly and knowledgeable, and made the car buying experience easy. The Walser pricing model produces a very competitive price without the stress of negotiating. We would highly recommend Walser (and Lindsey) to anyone looking to purchase a new car!

I went in to the Mini dealership. It was easiest car buying Ive ever had. The people there were very nice and knowledgeable about minis. I was in and out in a short time

Matt and Mason are amazing to work with! Got me into my new Clubman super easy! Love my car! Time to start customizing and accessorizing this gal!

One of the best car buying experiences weve ever had. Jesus was an incredible salesman and great to work with from start to finish. His knowledge of the features and options of the car were incredible. He was incredibly patient with us during the process.

We purchased our first BMW from Walser Automotive Group this weekend. The entire process was easy and enjoyable. Johnathan really knew the products and took the time to show us several models and point out the differences. There was no hurry and he even let us take the vehicle we picked out to lunch while they evaluated our trade. This is how car buying should always be!

Great experience wirh an out of state purchase. Michelle was top notch from start to finish which was a total of only 3 days I believe.

Jesus did a great job and was extremely helpful without being pushy. He has a lot of knowledge and enthusiasm for BMW and it shows. He is a big reason why we returned to BMW after looking around at other options. And of course, we loved the cars!

My Wife and I bought a 2021 Mini PADDY HOPKIRK, and due to the fact that it had to come from over the pond our point of contact Matthew Salyers was the best person!! he dropped us emails and text on a weekly basis so we always knew where and what our car was doing!!! Could not be happier with the car or Matthew, he is a rock star!!

Our experience here was top notch! Michelle was responsive and extremely helpful throughout the process. Since we live out of town, she sent us a video highlighting particular features of the car we had inquired about. It helped us decide to come in for a test drive where we ultimately made the purchase and couldnt be happier with the vehicle!

Had to run by the Walser BMW on my way home from work, terrified it was going to be something bad. My car kept shifting into park at each stop light. Even though it was an hour and a half from closing time for them on a Friday, they worked me in and ran a full diagnostic. Turned out to be a battery going bad. Thankfully, they replaced the battery and I was on my way... but not until they washed it and cleaned the inside out! Great service!

They gave more for my trade in than any other place. Very chill and let you do your thing. Let us test drive without someone in the vehicle talking the whole time. Signing papers isn’t in that weird back office with some random dude. We worked with Steve Belisle, good guy, great experience. 👍

Had the absolute best experience here! We have never bought a luxury car and they were very good at explaining everything and the differences even down to the warranty key details. We ended up with an X3 M40i and just love it. Highly recommend going here and we will be back!

We had not purchased a car from a dealership in several years due to past experiences. We had the BEST experience we ever had at Walser-BMW. We purchased a used Suzuki Sx4 and Michael Ulrich treated us as if we were purchasing a BMW. Thats real customer service! We will be recommending this dealership and Michael Ulrich to our friends and family without hesitation!

We had a great experience working with both Mathew (Mat) and Blaze while buying a 2019 used Mini Countryman. The price was great but even better was the purchase process. These guys were great to work with! We will definitely check with you first on our next vehicle purchase and looking forward to seeing you when Mats lease on his car runs out!

Michelle has just left us in Lawrence after delivering our new X5, and she is on her way back to Wichita (nice and convenient touch for us). The vehicle of course is great. And Michelle was totally professional. Treated us with respect, showed great patience with our limited technology skills, and was totally knowledgeable about the vehicle.. Developing the transaction was a vast improvement over our prior dealer in KC. All in all, a first rate experience, we will be in touch with her for the next one when the time comes.

Amazing experience, thank you to our salesman Jonathan for helping us through the process, Mason for everything he did and throwing in a bow, and Shane for his greatly appreciated help getting everything finalized.

I have always wanted a convertible. I have to tell you, the BMW that I just purchased today is a dream come true! Michelle went the extra mile, and found one on the lot for me that they had just gotten in. Everything I wanted, and the buying experience from BMW is excellent. NO pressure... It was a pleasure dealing with them. I would highly recommend her, and the whole staff!

Simply Outstanding service throughout the entire purchase of our new BMW. Mandi did an excellent job helping us decide on our new car, even driving to my fiancees work place so she could see some of the vehicle options. Jesus was very knowledgeable and helped us choose the right BMW. Katrina was fantastic in walking us through all of the functions and abilities of our new car. I highly recommend Walser BMW of Wichita!

I would highly recommend BMW of Wichita if you are in the market for a new vehicle. The entire car buying experience was unlike anything I had ever experienced. There was no haggling, no pressure and complete transparency. Mandi was prompt and professional in responding to my inquiry, all of my questions and any of my concerns. John who handled my trade was extremely personable and the figures he provided me on the phone, ended up matching exactly the paperwork that I signed. Jesus went out of his way to ensure I was completely comfortable before driving off in my new vehicle. When I left with my new X4, I felt I got a great deal but more importantly, I truly felt valued as a customer. I drove over 5 hours from Dallas and would do it again in a heartbeat- Thanks again Mandi and BMW of Wichita!

Enjoyed working with salesman. who was very knowledgeable and did not high pressure me to buy a car.The high pressure came when he tried to sell me extras such as paint protection, dent and wheel replacement packages, extended warranties, etc. When I said no, the salesman got his manager to put additional pressure on me to buy more. When I said no, that did not mean to keep pushing me to buy serviced that I did not want. It meant NO.