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Caliber Collision
336 Governor Ave, West Babylon, NY 11704, United States
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Caliber Collision
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Ma
Review №1

I rarely write reviews but Caliber deserves one...My car was rear-ended and pushed into the car in front of me so there was extensive damage on both ends. From stat to finish, the staff was friendly and very communicative every step of the way. Even the shop was clean and well lit. My car was ready when promised and looks and runs great. Thank you!

ch
Review №2

The crew at caliber are awesome! I have brought my car here twice, to fix bumpers/lights and body work. Car looks brand new, color match was perfect as well. They answered all my questions and kept me in the loop of the work the entire time. If you need work that looks great head over to caliber.

Le
Review №3

I came in for a quote for repairs to my vehicle after a little fender bender. The staff was great! Both the lady at the front desk and the gentleman who walked me through the repairs were very professional and took their time to explain my options. I will definitely recommend!!!

Al
Review №4

Caliber was PHENOMENAL to work with. Every single person I dealt with from the moment I walked through the door was kind, courteous and walked me through the entire process. I had extensive damage to my car and they kept me up to date on the process. I highly recommend Caliber for all your car needs!

La
Review №5

This is the second time to repair a car here. Karen is kind and courteous, and the all staff is very professional and helpful.

Jo
Review №6

Great service from entire staff. Got my car back to me sooner then I thought. Great experience

Gl
Review №7

I got my car back sooner than I expected. My car looked like it just came out of the showroom.

KM
Review №8

Used the shop to repair my vehicle and I’m very happy I used them. They were all very professional and got my car done sooner then I thought.

AN
Review №9

Do NOT go here!!!!!! The worst customer service!!!!!! These guys are unlike anything Ive ever encountered in over two decades of dealing with auto repairs. DO NOT RECOMMEND!!!! Think twice before making a huge mistake! Gllad they will NOT be repairing my vehicle after all!!!

Al
Review №10

I chose this place because it was close and my insurance recommended it but I drive a 2021 I got my car back with damage to my tire and passenger door and my apps in my car would not update. I bought it back and was immediately blamed for the tire and told I should contact my dealer about the apps, and claimed they didn’t see damage to my door which is clearly from a machine or something even tried to suggest somebody tried to break into my car ! First and last time doing business with these people

Li
Review №11

Very nice people. This is my second time getting car repaired here. They make an unpleasant experience so easy to get through.

Ma
Review №12

I needed to get my bumper fixed. I told them that I cant afford a rental car, so I need to know how many days they will have my car, so to please have the part before I drop it off cause I will need to bike home. the day come to drop my car off, it pouring rain. I drop my car back, ride my bike home in the pouring rain. They call me a couple hours later telling me the part is not there and I have to pick my car back up.I got my car back called again to say I will be biking and the person even could be an estimate on how long they will have the the car.THIS PLACE IS EXTREMELY unorganized and unprofessional. Do not use them.

an
Review №13

Great shop, great repair. Tom was a homerun.

La
Review №14

Very professional service. On time.

Ri
Review №15

Dont go here... Got my car back and had to get it totally redone at another shop. Bad paint job, bad alignment of body panels. Car covered in dust inside and dirt outside. Even left some tools inside. No quality control at all. I was shocked that they thought it was a good job. At least now I know a great place for auto body repair. This isnt it sadly.

Ka
Review №16

Real honest folks who helped me out in a pinch!

Da
Review №17

Was a very easy process everything done in one location, I have to say I was impressed and also relieved they took all the thinking out of the process that is so stressful. Car was complete before they originally said it would and looked great. Thanks again for everything.

An
Review №18

Ricky and his team at caliber collision exceeded my expectation on my 2019 Honda pilot body repair. After being sideswiped and being a nervous wreck he handled the claim took care of my rental. Went to pick up my pilot 2 weeks later and its brand new completely detailed inside and out. Great effort and work is amazing great job guys highly recommended.

Ma
Review №19

Exceptional service and the staff is friendly and helpful.

an
Review №20

Was impressed how easy the process was. The staff was professional and the office was clean. Thank you again for everything!!

Ki
Review №21

Everyone was so friendly and informative. Made the process so easy when i was so nervous. Everything came out great!! Everyone was so awesome!!!

so
Review №22

The CCB did an EXCELLENT job on my Betsy and the customer service was 110%!!!!!!!!!!!! I recommend the shop to anyone in need of service!!!

Ry
Review №23

Was just an easy experience. Thank you again.

Ka
Review №24

Awesome staff, Quality work!

PJ
Review №25

The best possible service I couldve hoped for. Caliber wasnt my first choice, but Im really happy that I ended up bringing my truck in. From the very start, they made me feel confident that my truck was in good hands. The location itself is very clean and the staff is very friendly. In addition, they have freakin popcorn (I didnt have any, but thats still awesome). Anyways, throughout the three weeks that my truck was being repaired, they were consistently calling and texting me with updates about the status of my vehicle, which I greatly appreciated, because of my schedule. When I got the truck back, it looked brand new. Ricky went over everything that was done in detail and I was on my way. I really couldnt be happier with the end result. I hope I never get hit again, but if I do Ill be sure to bring my vehicle to this shop!

Sa
Review №26

Ricky is just fantastic with his service. The measure of service that i have received is amazing. Ricky knew i needed the car back asap and he did everything that he could to make that happen. And the job was done perfectly. during the repair process my car battery went down and ricky was prepared to replace with a brand new one. Once i told him i still had warrant of the old one from honda, and that he does not have to get a new one for me out of his pocket, he contacted honda himself and replaced the battery without me doing anything. He was great and very accurate with all the information he provided. I dont know how the prices work here since geico covered me, so i cant comment on that. But thumbs up for their work and the customer service.

Le
Review №27

Car looks like it never was in an accident. Internally however there has been issues. They are great taking the car back to fix any issues

Da
Review №28

Good service, frequent updates

Ro
Review №29

I was in an accident 6 months ago and brought my truck here to get fixed. If you bring your vehicle here for repair, double check everything before taking your vehicle back. I found pipe sitting on top of my engine, socket wrench and certain parts werent tighten down all way. When I picked up my truck I couldnt understand where noise was coming from in my engine, I found out after the fact. Just heads up!

Ro
Review №30

I would recommend them. They have been their for 3 accidents (not my fault) and did a great job.

Se
Review №31

I went there with body damage from a hit and run and it came out amazing and 100% like it never got hit i would deffinitly come here to get your car repaired and also the people that work there are very helpful and quick they got my car done earlier then expected and it came out amazing

Ge
Review №32

Honest.

Da
Review №33

Very nice to deal with.

Er
Review №34

Fraud, malicious indiscriminate charging, indiscriminate addition of maintenance items, their purpose is only to earn more money from insurance companies

Bo
Review №35

Great work fast and perfect

Information
17 Photos
35 Comments
4.4 Rating
  • Address:336 Governor Ave, West Babylon, NY 11704, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/babylon
  • Phone:+1 631-920-6969
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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