user
South Bay Collision
260 Little E Neck Rd, West Babylon, NY 11704, United States
Appearance
South Bay Collision
Comments
To
Review №1

AMAZING BUSINESS! This is the third time I have unfortunately had to have collision work done on my vehicle and I have gladly returned to SOUTH BAY COLLISION for all the work to be done. They take care of you and your vehicle beyond what you would expect. From the moment you walk in you are greeted by friendly staff who offers coffee and water. They guided me through all of my insurance claim and ensured my rental vehicle would be there for me when I needed to drop off for repairs and made calls confirming EVERYTHING. They set up my file folder with all of my information and made sure all of the details were correct. I was guided through the repair process inch by inch and all parts are directly used from my truck manufacturers. Once the work began they updated me on the status of the repairs frequently and never left me hanging waiting on the status. They worked tirelessly to ensure all aftermarket parts like my rims and running boards were correct and ordered from wherever I purchased them from. They did all the work! Once the repairs were complete there were no hang ups on picking up my vehicle and made arrangements for my rental to be picked up from their location. Every business should take notes from SOUTH BAY COLLISION on how to operate. They are stand up people across the board and should run a class for how other businesses should be run. I can’t believe how good they are!Don’t hesitate to go to them. You will be glad you did

Li
Review №2

I’ve been to South Bay collision a few times and so have my parents. We have had nothing but the most professional experience you can get They are so nice, courteous and take really good care of their customers. The body work they do is like getting a car straight from a dealership brand new. They are my go to collision place if anything happens

Sa
Review №3

Hands down the best service and customer service!! ALL workers are so polite and genuinely care about their work and making sure you are pleased. Amazing work, my car leaves looking like it is a brand new car. COULD NOT BE ANY HAPPIER!! Highly recommend South Bay collision!. There is just no comparison to any other company. ( :

Pa
Review №4

Went into South Bay after my car was hit parked on the street one night. Had no referrals to the shop, they were just located down the block from my house so I decided to give them a shot. But did I really hit the jackpot walking in there! The service was top notch in every way. They handled the insurance claim for me, communicated everything along the way, and had my car back to me in no time. And the work they did was absolutely incredible! Would recommend to ANYONE, and will only be taking my cars to them from now on. Thanks guys!

Su
Review №5

I cannot say enough about the staff at South Bay Collision. They are all so kind and professional. I had damage to my 2021 Jeep Grand Cherokee, the work done was exceptional and completed in a timely manner! They made the whole process seamless. I highly recommend SBC. When I picked up my jeep, there was a care bag on my front seat with several useful things inside, which made my day.

Tr
Review №6

South Bay is always the most caring, professional and detailed shop on Long Island. I have been using them for years for any problem for myself and my family. They never disappoint and are the main reason my cars look as good when they get older as when I first bought them. They use high quality paint and the body work is top notch. Would never use any other business for auto body work.

Mi
Review №7

This is the third vehicle I have brought to South Bay over the years and theres a reason why I keep coming back. Chris and the staff treated me wonderfully. They took care of a large dent and scratches on one of the doors of my car but also made sure to match the paint throughout, and they even re-did the pinstripe to perfection. When I picked up the car I noticed that they had given it a full detail, inside and out.Thank you!

Al
Review №8

This is the second time my family has used South Bay Collision and it was just as great as the first time. The workers are friendly, professional, and very helpful throughout the whole process. I would definitely recommend this place to family and friends!Thank you for everything from the Disney girl!!

Br
Review №9

The entire staff at South Bay were amazing. Super friendly and professional.Brought my car in to get fixed after it was hit and needed body repair. I got my car back looking better than it is has in years. They take such pride in their work. Super friendly and took care of everything start to finish, including a rental car during the time it took to fix. Highly recommend them!

Ry
Review №10

Brought in to handle damages sustained in an accident. Did a fantastic job and got the car back to me quickly in great shape. 10/10 would recommend

Ma
Review №11

South Bay Collision provided excellent service. They were very professional, listened to my concerns, and communicated details thoroughly. I would definitely recommend this business.

Mr
Review №12

Have never come across a body shop as fair and professional as South Bay. The work? Second to none! From Don and Chris to their team getting it done, it is an A+ operation. I recommend South Bay with zero reservation. Top shelf!!

Su
Review №13

Chris has fixed at least six of our cars! Every time the car looked beautiful and we got our car back quickly, no gimmicks no around horrible stories that I heard about from other places. If you want a great auto body shop this is the place to go.

Ad
Review №14

These guys are the BEST. I will never go anywhere else. Personable, reliable, and friendly. This company is the model for how to run a business. I’ve worked in the industry and I’m telling you, South Bay is top notch. If you go anywhere else, you did it wrong. Thank you South Bay!!!!

Mi
Review №15

Cant give a better recommendation, than for Chris and Don at SBC!Its simply in their nature to go above and beyond for you!!!

Li
Review №16

Good service on time it was my first time there I liked the work they did on my car they were very professional I would definitely come back I do recommend this place

Br
Review №17

I had the best experience at South Bay collision. They went above and beyond with fixing my Honda Passport!

Gi
Review №18

This place made my car look better than new after a nasty side swipe. Chris really took the time to make sure my car came out great and honored my requests with certain options he gave me. I would not hesitate to come back here and recommend others to come here as well.

An
Review №19

Absolutely a great experience along with immaculate work done on my car from the owners to the employees of South Bay collision! I highly recommend their work for anyone looking for fantastic service and work done on their vehicles. Thank you again South bay!

Ha
Review №20

Can’t recommend them enough. I have brought a few vehicles there for different things and South Bay has been able to solve all my issues. The service is excellent. The quality is excellent. The staff is friendly.

Mi
Review №21

So amazingly polite and nice. Had some paint damage but to buy of a deal. They were able to fixed it jaut by buffering it out and down touch up paint definitely had my business the second I walked in will go back.

Sa
Review №22

True gentlemen, excellent quality work, and extremely generous with their services! The best of the best, you can’t go wrong here!

Ta
Review №23

Service and quality of work was excellent. Job was done professionally and on time and would highly recommend them.

Za
Review №24

This is the best collision shop around by far! My family and me come here any time we ever need any work done on our cars, Chris, Vinny, Elenor and the whole crew are very helpful and accommodating! If I could give more than 5stars I would!

Ma
Review №25

South Bay Collision is the best auto body shop on Long Island. Everyone’s super friendly and accommodating. They are courteous, professional, and their workmanship is excellent. They handle everything from rental cars, dealing with ins companies and anything in between. I’ve taken my car here multiple times and I will never take my car anywhere else!

Ma
Review №26

I cannot recommend South Bay Collision enough! The staff is extremely friendly; Chris, Vinny, and Gina were all extremely helpful and professional. They took my car in right away and were accommodating from beginning to end. They helped make a stressful situation a little less stressful and I cannot thank them enough!

Ma
Review №27

Highly recommend. They did great job with my jeep. It looks brand new.

St
Review №28

Truly the best on long Island. Chris and his staff treats you like family . Excellent workmanship .

ja
Review №29

Would recommend this place to everyone I know they were professional and very meticulous with there work! Pico was a pleasure to deal with too ask for him!

Ma
Review №30

They did a beautiful job fixing the large dents and scrapes in my door of my traverse. The car now looks brand new and they even cleaned the interior! So happy with the service.

Ju
Review №31

Great business. Very professional and kind. They took me right in and checked out my vehicle. Didnt want me to spend a lot of money, so they helped me out and did a small repair for free. They are good people and I highly recommend.

Za
Review №32

Top notch operation. As a small business owner myself their honesty and integrity were very appreciated. They genuinely have your best interest in mind and answered every question I had as well as helped me through all the steps with my accident from beginning to end. Hopefully I do not have to go back! (No more accidents preferably) but I would recommend them to anyone and everyone.

Br
Review №33

South Bay Collision was a great experience for me and my car! I went to get a dent fixed and it was fixed in less than an hour looking good as new. All the staff members were extremely friendly and welcoming. They made me feel very welcome while I was waiting for my car. Donald fixed my car, but I am sure everyone is just as great! Thanks South Bay Collision Inc!

Sh
Review №34

This place is AWESOME. Theyre pleasant and knowledgable, and they got my car done alot faster than expected. And their prices are good too. If you need a job well done, this place is the place to go!

co
Review №35

Great people to deal withFair pricing honest and do a great job.

Jo
Review №36

Sorry, but I have to start with a WOW. This place left me so impressed with their service and customer service. South Bay Collision is the place to take your car. Its like they perform magic there. My brand new sport car got side swiped and I was heart broke after seen all the scratches someone did to the car. Not only did they fixed it but I was feeling great again. From the moment I got there they came to look at the car to assess the damage. Their friendly environment is enough to make you feel better.

De
Review №37

Don and the gang at South Bay did everything they possibly Could to help my daughter get her car done beautifully and on time! I cannot thank Don & Chris and all the gang over at South Bay auto collision for taking great great care of us! No doubt I will be running to South Bay collision soon because I have a scratch on my Volkswagen Jetta that needs attention! I love you guys

Kr
Review №38

Absolutely happy with everything and everyone! Very professional, quality work! Absolutely loved the staff... greater with a smile every time from Eleanor.... Vinny was super helpful.... and had the pleasure to work with the two owner, Chris and Don. Highly recommend South Bay Collision !! Thank you for everything 😊

L.
Review №39

Thank you so much South Bay Collision for making my car repair so easy. From arranging the rental car to the final process. Not to mention, the beautiful job you guys did!! Your office staff is so professional -- especially Eleanor!! She was amazing and such a pleasure to deal with. I highly recommend you guys!

Vi
Review №40

Amazing people and amazing customer service!

Ar
Review №41

Excellent Service and my car looks Brand New. Chris and the Crew are the best on the Island. Highly Recommend.

Ma
Review №42

After getting hit from behind in my new truck, I was beyond stressed out! Thankfully Chris and the SBC crew fixed my truck like brand new! The service was impeccable and the job that was done was beyond my expectations and on top of all that my truck was ready for pick up in a day! We will definitely be using SBC for any future repairs on any of our vehicles! Thank you so much! Phil & Maria P.

Do
Review №43

South Bay Collision was recommended to me by my auto mechanic. Not only is the customer service outstanding, but South Bay beat the estimate I got from a leading competitor and got my car back to me in just a couple of days, whereas the competitor wanted at least 2 weeks to complete the job. I am very happy with their expertise and they returned my car to me clean as a whistle! Thanks South Bay!!!!!!

Ja
Review №44

South Bay Collision did a perfect job from repairs to the detailing. I feel like I have a showroom new car again. They are very easy to deal with from beginning to end. Literally seamless!I highly recommend them.

Ma
Review №45

There are hundreds if not thousands of shops you could take your car to on Long Island, but this is the one you should choose. Their service, quality of work, fairness of cost, communication, and honest and realistic information about your options make this an automotive haven in a chaotic world! I wouldn’t go anywhere else with a damaged vehicle. Ask for Chris and I guarantee you the rest will be as smooth sailing as any collision experience could possibly be! I could not endorse South Bay Collision more enthusiastically!

Ch
Review №46

I was very happy when my repair was completed in record time. The staff was phenomenal and the repair was perfect. I will return and recommend them without any hesitation to everyone.

Ja
Review №47

I have been using South Bay Collision for 20 years. Don and Chris are two of the most dependable, honest and reliable guys you could ever want working on your vehicle. My latest reason for using them was after my 09 Dodge pickup was rear ended on the Goethals Bridge. When the other guys insurance company called me and said South Bay was on their preferred list of shops I couldnt have been happier. Considering the amount of work that was needed, they completed it very quickly and it looked brand new when I picked it up!

da
Review №48

Just giving a shout out to the team at South Bay Collision this by far was my best experience dealing with the aftermath of an accident. From the towing, a ride to the car rental, insurance, communication, and professionalism! Everything was bar none! My truck came back flawless, detailed to perfection! I will never use another shop again! Thanks guys!

Ge
Review №49

Best body shop in Suffolk county! Myself and my family use them. I have been to many other shops before and SBC is by far the best!! Chris, Don, and Gina are very professional, I was always informed of every step in the process till completion. I got my truck back better than new!! Id give 6 stars if I could!!!! Thanks guys!!!

Di
Review №50

I have used Southbay a few times and the work they do is outstanding. You would never know the car was worked on. From the second you walk in the door, until the second you leave, the office staff makes a stressful situation less stressful. They communicate each step so you are never left wondering what is going on. I love Chris, Gina, El and Vinny. I highly recommend their company to anyone that needs bodywork.

Jo
Review №51

Have used SB for years and wouldnt use another shop

Ms
Review №52

The staff at South Bay Collision are amazing! My family and I have been customers for many years and they only impress me more each time I return. This week I had my SUV in to be detailed and when I went to pay for the AMAZING job they did, Chris said it was on them! Unbelievably nice and above and beyond just customer service. I know where my family, friends and I will be returning if we need repairs!!! So should you!If you want outstanding customer service and a feeling of being part of the community family this is where to go!

Ni
Review №53

Best collision center on Long Island. Insurance called them, set them up with all my information, and they did the rest. All I did was drop my car off. I got a call from the shop when the adjuster came for a supplement, when they found additional damages, and when the car was done. That’s all you need. You don’t have to be bothered with 400 phone calls. When you pick the car up, it’s immaculately detailed, inside and out. They even went to the extent of dressing my rubber floor mats. That was a first, even when I get my car detailed at a detailer they don’t dress the floor mats. All around perfection.

Vi
Review №54

A family friendly and customer appreciation. I am usually skeptical with collision but not here. When I brought my car for repair they had my rental ready. The estimate was informative and even showed me other issues to be aware of. When I picked up the car there was a goody bag and immaculately cleaned

Co
Review №55

Professional staff with consistent exceptional work. Did exactly what they said and a little extra with no additional charge. My jeep came out great. The shop was so clean. Ive brought mine and my husbands car to them and they have exceeded my expectations each time. Thank you again !!

Ch
Review №56

This Place is great, the employees are excellent which is hard to come by nowadays. I recommend them to everyone!

th
Review №57

My car came out great !! After I was rear ended the whole back door needed to be replaced on my rav4. The car was ready in 4 days.

je
Review №58

I have a lot to say about South Bay Collision. Let me start with the service. The second I walk in I see a full coffee maker and cookies for my children. I have never been to such a clean, family oriented place. Second, Chris- the owner, has taken care of my car on multiple occasions leaving all of my accidents in great hands I will never go anywhere else! There is nothing better than feeling comfort after you get into a car accident ://

Fr
Review №59

The staff here is wonderful. They helped me in every way. I was so stressed about talking to my insurance company but they helped me with that too. Everyone there is just amazing and very personable. They didnt treat me like Im just another car coming in they helped me through the entire process and made it an wonderful experience. Thank you guys for all your help!!!

Fr
Review №60

After my truck was sideswiped, I could not have been more stressed out! Thankfully Chris and the the SBC team flawlessly handled everything for me!! Great customer service!!The quality of work was beyond what I could have asked for!! Thank you so much!!!

Ma
Review №61

This place hands down is the best body shop around! Professional and honest.......Brought a few cars in and each time my experience has been great .....and the quality of the work speaks for itself .........

Ry
Review №62

Excellent Service

Ma
Review №63

Once I found South Bay Collision, I never went anywhere else. Excellent mechanics, friendly office staff, & great owners... Chris and Gina lead the crew to an excellent, ethical shop. Theyll keep an eye on your car, but not try and sell you anything you dont need. Prices are reasonable and accurate. Wont take my car anywhere else on LI.

Ro
Review №64

Phenomenal work and very professional!

Ni
Review №65

They do excellent work. Price is reasonable. Timely service. They even spot welded a repair to a piece of my oven at no charge. Would recommend.

Jo
Review №66

Knowledge, honest and professional staff – everything you could hope for when you need help after an accident. Great work on the car as well – looked brand new when we got it back. We could not have been happier!!

ER
Review №67

EXCELLENT SERVICE!!!! PERIOD! CHRIS THE OWNER OF SOUTH BAY IS A HARDWORKING GUY WHO RUNS A GREAT BODY SHOP VERY NICE PEOPLE TO DEAL WITH. THE WORK DONE WAS OUTSTANDING ON MY NISSAN! HES HAS OVER 30 YEARS IN THE BUSINESS AND IT SHOWS. FROM ONE SMALL BUSINESS OWNER TO ANOTHER THIS IS THE WAY TO DO BUSINESS! I HIGHLY RECOMMEND THESE GUYS!!!!!!

Ju
Review №68

I had an amazing experience at South Bay collision! The staff was extremely knowledgeable and friendly. Will recommend to all my friends!

Ga
Review №69

Once again-- I have to post my positive experience. As a business owner, I operate a large fleet of service and supervisory vehicles. At times, I have the unfortunate experience that one of my drivers was in an accident. Each and every time I call on South Bay Auto Collision, they are responsive and there for me 24/7. To sum this up: They are Honest, Efficient with high quality workmanship, but most of all, they provide personable service. If a concern ever arises after the repair, they address my concerns without reservation or additional costs. Its comforting to know that there are still honest companies like South Bay Collision out there. I highly recommend them to anyone without reservation.

Ma
Review №70

Nothing but good things to say about this autobody shop, by far the best experience Ive had out of all the autobody shops Ive visited on long island. Staffed by the kindest, caring staff who immediately fixed my car problem and offered an abundance of refreshments while I waited. Will definitely be returning for all my car problems!

Ow
Review №71

Great people to deal with. They take care of you like you are family

Do
Review №72

I took my car to South Bay collision after it was damaged by debris from the recent storm. They were fast, professional, and extremely helpful with all the insurance BS. Very happy to have found a trustworthy body shop for any future repair needs.

Da
Review №73

This is the only Body Shop you will ever need. Let me start with the office staff, AMAZING! Chris went over everything that was going to be done with my car and Gina helped me call in my claim and set up the rental. Between the two of them I was continuously updated. My car had a significant amount of damage but was fixed quickly and I got it back looking even better than when I bought it! Take my advice and dont waste your time with any other company. Southbay Collision truly cares about you and your car.

Do
Review №74

Wonderful experience! They are extremely professional and guided us through the entire experience. I highly recommend!

Ro
Review №75

First rate service. Excellent body shop

ch
Review №76

Great Service,Quick Turnaround Time.Reasonably Priced.Very nice Job.Thanks to the Repair People, Chris,Vinny,and Friendly Ladies in the Office,Thank you

Sh
Review №77

I brought my car to South Bay after being in a terrible accident. They not only did an excellent job on the repairs, but were honest and easy to work with from the start. The services provided were beyond my expectations! I would highly recommend this company to anyone!!!

do
Review №78

Extremely professional people at the collision shop....Honest caring everyone there is professional n caring about customers that enter their establishment.

Ha
Review №79

Awesome experience - incredible folks at Southbay Collision. Instead of going the route of a costly insurance claim, repainting, etc., Chris and his crew buffed out and touched up my car at NO COST! The car looks like new and he insisted helping out was a pleasure. What a rarity - and super fine work! This is my second excellent experience with Southbay. The last was 8 years ago and they are still terrific! I wholeheartedly recommend their work and their unusual good neighor attitude!

Ro
Review №80

Amazing Paintless Dent Removal!!!!With less than 500 miles on our new SUV, we sustained a large ding to the passenger side door. When I brought the car in for an estimate, I was told that Don, the owner, needed to look at the damage because there was a vertical crease. Don looked at it and said he could fix it. I asked how good he thinks it will look and he said I aim for perfection. That was all I needed to hear so I authorized the repair.All I can say is that Don did an amazing job and made the damage disappear; he is a true professional, gentleman and pleasure to do business with. Not only did he do a wonderful job on the repair, but his fee to complete the service was very reasonable. If you need expert paintless dent removal, look no further! Don is your guy!!!

ji
Review №81

I brought my car to Chris and his crew with over $5k in damages. They gave me my car back in better shape then before I had the accident. The car looked like it just came out of the showroom.

An
Review №82

South Bay collision are specialists...no matter how bad the hit,they can always rebuild it..you wont even know the difference..Don (Owner) takes care of everyone like family....With kindness and understanding...and a fixed like knew car....

Ju
Review №83

The most professional service offered in all south shore area!.Specially, I want to thank Chris for the time and effort he put to help me during this time.

Ch
Review №84

Friendly staff, excellent service. Did a great job on my car.

Te
Review №85

These guys are awesome and do their absolute best to make sure youre satisfied with their work. You wont be disappointed

An
Review №86

My family has been coming here for years! Best on the island!

MI
Review №87

What a pleasure to do business with, Chris Vinny and the team are so timely and professional. Wouldn’t trust anyone else with my car.

Da
Review №88

Always do the best job. Price and professionalism is second to none

Jo
Review №89

Great workers, great staff and they give back to the community

Ro
Review №90

Great service professional work

Ch
Review №91

Fast,Friendly service.

Pa
Review №92

If you need a collision place, this is the one to go to!

Jo
Review №93

Professional, kind, and very helpful.

sa
Review №94

The not professional I would not recommend

Information
16 Photos
94 Comments
4.9 Rating
  • Address:260 Little E Neck Rd, West Babylon, NY 11704, United States
  • Site:http://southbaycollision.com/
  • Phone:+1 631-661-6300
Categories
  • Auto body shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:No
Similar organizations