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Hassell Express Auto Body Babylon
390 NY-109, West Babylon, NY 11704, United States
Comments
Kr
Review №1

I called to change the emblems on my car and asked if they could install my mudflaps. I arrived and they took my car on short notice as well, and did the job quickly. Everyone was beyond nice, the woman at the front was so kind even offered my daughter and I drinks and a bagel / munchkins. As i waited for the car, i noticed They were also very helpful with other guests coming in with car accident fixes/ etc. There was also a Boy Scouts car wash going on, very nice of them. After my car was completed Hassell also cleaned it. A small request and they delivered great customer service, conversation, and an overall positive experience. I recommend this auto body repair to everyone.

Al
Review №2

We were back on long island for a wedding. Your first night someone side swiped our car tearing the front grill.The hassell team got us a road worthy incredibly fast. Many thanks to Doug and his team. Nice to meet nice people

Jo
Review №3

Hassell Auto Body is by far the most reliable and trustworthy choice for fixing your car after an accident. The staff are all friendly professionals who take pride in making your car safe to drive and beautiful. They never use after market parts because the quality and safety are not as good as original parts. They have the equipment and expertise to get all the safety features of your car calibrated perfectly. I see the cars that are going back to clients and they look better than when they were new. Its amazing what a great job the team at Hassell Auto Body does for their clients. I brought my car there. I brought a family members car there. I highly recommend Hassell Auto Body.

Da
Review №4

My car got towed here after an accident and after I got news that it was totaled, I went to go get my personal items in the morning when they first opened. There was a little bit of confusion (my insurance company had yet to update them that it was totaled) but the woman at the front desk was very helpful and got to the bottom of it quickly. She saw me on my phone as she was walking in for the day and when I went inside, she asked what was going on and jumped right in to help figure things out. After it was all sorted out, which only took a few minutes, I was able to collect my stuff and head out. I was really happy with the customer service here. While my car didnt get fixed, the woman working behind the counter was very polite and wanted to figure things out quickly and surprised me by jumping in before she even got behind the counter. Ill definitely recommend this place just because of the customer service alone!

Ja
Review №5

Ive been a long time customer of Hassell Auto Body and heres the reason, my car was bumped in a parking lot and my bumper and quarter panel became slightly misaligned. I stopped to speak to Doug or Bob ( both are extremely professional, kind and friendly). They took the 10 minutes to re-align my bumper and reattach a piece. Both refused any compensation because thats the kind of family, community friendly business they have built. The quality of workmanship is outstanding. They stand behind every repair they do. Best Autobody shop around.

Be
Review №6

Amazing business! Family run business that makes you feel like part of the family! Brought my car in to get a estimate on fixing my bumper. They looked at it and took care of it right away for me. Great service! Recommend 100%.

Jo
Review №7

They are the best. Doug the owner great customer service

Da
Review №8

Doug Hassell and his employees are amazing. Very understanding and helpful. Great job with anything they do . Outstanding service

Mi
Review №9

Doug Hassell is one of the finest businessmen I have ever had the pleasure to do business with. Nobody wants to have to deal with the aftermath of a car accident, it can be a trying experience to say the least. Doug and his team are caring, knowledgeable and professional. I would go nowhere else.

Jo
Review №10

The owner Doug is one of the best supporters of any youth organization. He allows his business to be used for fundraising and not to mention the best eye in the business to get your car back to looking new. I recommend you give your business to him for he gives back to our community.

Pa
Review №11

Awesome customer service!! Most up-to-date high quality Re pair service available!!! Owner is always available!! Never disappointed!! Ive been dealing with them over 10 years since then have moved to Jersey over 100 miles away I will not bring my car to anybody else!!!!

An
Review №12

They always do an excellent job when it comes to the work on your car! They use original manufacturer parts (OEM), and always give the car back cleaner than it originally was. I love going to them, my family goes to them as well and we all trust them with our vehicles. They are excellent and I would always go back to them again if I were to have an accident again. Thank you guys!

ja
Review №13

I was truly amazed at the quality of body work done at Hassell Auto Body.Doug and his staff were very professional, pleasant and easy to work with. They answered all our questions, and took care of all the details.The body work they performed was incredibly beautiful. they removed every scratch and dent, and when I received the my car it was as shiny and bright as when it came out of the factory. They even did work which was beyond the scope of the required work.Its no wonder they were rated Best Of L. I. in the Bethpage survey.Highly recommended for Five Stars Plus.I thank Doug and all the office staff for the wonderful body work they performed on my Altima.Jadwiga Wojcik

Ev
Review №14

Very pleasant staff. Honest business

Mi
Review №15

Both my wife and son had accidents within a 2 month period . I had both of the cars brought to Hassell Auto Body . Doug was the absolute best . He handled getting every taken care with insurance, got me set up with rentals through the insurance company then got made our cars back to us in a timely fashion looking brand new . There is a reason this business is voted best auto body for like 10 years straight .

Ma
Review №16

Amazing auto body shop! Highest quality work and attention to detail. Speedy, friendly and courteous customer service. This is the gold standard, you have a great experience.

He
Review №17

There arent enough stars to rate this auto body shop. I love it so much. Usually, having to get your car fixed is a nuisance. But, I actually enjoyed getting my car repaired at Hassell Auto Body. I have no words to express how incredible Doug and the whole staff is. They really care about you and they make you feel like you are part of the family. The guys that work on your car are artists, perfect and beautiful workmanship. I had to get a dent on my right bumper fixed and needed a touch up on my right door, the repair was flawless.Doug is the most amazing person you could meet. He really cares about you and makes sure everything goes smoothly. He follows up with everything and ensures that the customer is satisfied with the service. I already recommended Hassell Auto Body to all my friends and family. Anyone who goes to Hassell Auto Body is in great hands. I dont have the words to express my gratitude towards Doug and the crew. Thank you so much for everything.-an extremely content customer

Ca
Review №18

What a great experience! Hassell went above and beyond what was expected! Their customer service was phenomenal. I would highly recommend them for anyone who needs any body work. Our car looked brand new when we picked it up.

Ro
Review №19

Cant say enough nice things about this place. The staff is really friendly, helpful, & knowledgeable. If youre lucky enough to deal with Doug hes a great guy. He took a lot of time with me explaining everything in detail. Very professional very knowledgeable man. Knows his business & looked out for my best interest.

Sh
Review №20

Hassell did a great job! Made the process seamless. Shout out to Bob!

Ch
Review №21

Ive lived about 2 minutes walking distance from this place for almost 3 years and never thought to take my car here for any reason because I assumed it was going to be too expensive for the service. I needed an upper and lower radiator support welded and Google searched places on the island that could do it. I read the reviews on this place and held off for a few weeks. I went by there this past Saturday afternoon to describe my issue with my car to Liz, but the way, very courteous and welcoming, and she looked up the parts in front of me and gave an estimate of 1,500 for parts and labor. She stated that if I could safely bring my car in, they could look at it and assess the situation to possibly be done at a cheaper price. So I took a chance and went to go get my car and have it evaluated on site. She and Doug, I believe, expressions right away that it could be welded and have my hood latch cable placed back in working condition. 4 hours of labor at 69 per hour sounds way better than the original estimate. So I decided to leave my car there as she said it would be done by Monday afternoon when I got out of work. They even offered to pick me up from work to come pick up my car, like who else does this extra essential assistance? HASSELL DOES, THATS WHO! Liz noticed when I handed her my car keys, that the ring of my key breaking and she actually prepared to go fix it herself, sheeesh 😊I leave work Monday to go pick up my car and as Im almost there, she calls me to let me know that its ready and it took only 3 hours!!! Im in so much awe and excitement. I arrive to see my Maxima sitting very clean and wheels glistening. I tell my girlfriend, Noooo they Didnt Wash my car?! 🤣 Sure enough, they did and I looked through my window and seen that they even vacuumed and sorted out my junk in a neatly manner! They even bagged my recycle bottles ♻️😅 Its an overwhelming feeling to know that they took care of my car as if it were one of theirs. I highly recommend this business as I received more than a 5 star service. Even when leaving, everyone working there says Goodbye and its definitely a feeling as though you just left a family reunion ❤️

Se
Review №22

Not sure where to begin..was referred by a friend who was Very satisfied getting his suv repaired there last year. My new ram was parked and hit recently and I decided to try Hassell. Best thing I did. Upon arrival, I was greeted warmly by staff, and my rental car that was Supp to come (Enterprise) was running 30 min late- told Doug the owner abt the bad experience I had w them over the summer and he was well aware abt them and their shady practices of Double charging etc and recommended I try Hertz. I agreed and within 15-20 min, I was driving home in a RAM (for Less $) than the STANDARD CAR Enterprise offered for the MORE $!!The repair was completed on time and I couldn’t be happier!!Thanks Hassell!(PS I referred 2 friends since and they also have been Very satisfied!)

An
Review №23

This is my first experience with Hassell Auto Body and I cannot say enough about them. From the office workers, Crystal, Denise to Bob to Doug, the owner I was treated with courtesy, kindness and respect. I would highly recommend them to my family and friends. Kudos to Hassell Auto Body!!! You guys are beyond awesome!!!

Lo
Review №24

During the corona pandemic my 7 month old Passport was hit by a lady making a left. I thought the truck would never be the same. Hassell was open and took me right away. They did such an amazing professional job from starting my claim to getting my truck back to beautiful. I cant thank you all enough. Youre the best! I would recommend you over and over.

Ch
Review №25

I had a large scratch on my car and went to Higbee Collision to get an estimate to fix it. They told me that the door had to be painted and it would be $400. I then went for another estimate to Hassell Auto Body. Doug looked at my car and said he would try to buff it out. It took about 5 minutes and the scratch was totally gone and didnt even charge me. I am so happy I went there for a second opinion. They are the best.

Th
Review №26

I met with an excellent team and every interaction there was a positive experience. They demonstrated understanding of my concerns, worked with me to resolve the problems and showed mastery of their trade while meeting a promised schedule and did the work for a great price.Hassell is a great auto body shop. Ive been to a few over the years and this was the best.Thank you Hassell team. You have earned my business.

Ja
Review №27

Please don’t waste your time with this place if you want things done within a timely manner. Not one thing they have told me has been right. I have been waiting almost 2 weeks for one rim to come in the mail. It was ordered on a Monday and I was told it would be here latest Friday. Then Friday came an it switched to latest Monday then latest Monday night then after that latest Tuesday morning then I just gave up. I was told before this that it would take 2 days to recondition all four of my rims... a week later and I still don’t have my car back yet. So it’s safe to say I will never be going back here. They get 1 star

Mi
Review №28

Im very happy to gone there. Everyone is so friendly and professional.

Ta
Review №29

Once again, Doug and the folks at Hassell have outdone themselves! I just cannot be more impressed with an auto body place than this one here. I’ve been a loyal customer of theirs for more years than I’d like to admit (shows my age) and refuse to part ways. Between Hassell’s caring and friendly employees, their excellent workmanship, and their concern for your time and lack of having a car, they are number one in my book! Hassell is a company who really cares about their work as well as their customers and their safety! They even install car seats for free (every one I’ve ever had in all 3 vehicles)! They are so pleasant and accommodating! What a great crew! They are so confident in their work that Hassell guarantees it as long as you own your vehicle. So thank you again to everyone at Hassell for another job beyond well done. You can sure turn an unpleasant experience (my smashed car) into a positive one! I cannot begin to express my gratitude!

Su
Review №30

One of my rear power doors would not open or work in my van. It would not budge or open at all. I took it to Hassel on Saturday. The lady went and scanned my car. She told me it could be a few different parts. She told me how much it would be roughly if I needed certain parts. I asked if I could drop it off on Monday to be diagnosed. She said sure. I went home and googled the problem. I found everything she said it could be as potential problems. If it were certain parts they were about the same she quoted me. I dropped the car off this morning. I called at 130 and they told me my car was ready and the doors were working. I was shocked. I thought oh maybe it was a fuse. We picked up The van and they said that I had Debris in the track. They had to take off the door panel to clear it and then they greased it. Thesepeople charged me nothing. Its nice that they were so honest. We were prepared for the worst especially because my husband is out of work right now. ThankYou Hassell for being honest and taking care of our van. We will recommend you to everyone we know. Hopefully we will not need to use you again (that’s a good thing) but if we do, you willAlways have our business.

Ju
Review №31

Great! Very fair and knowledgeable. Staff is extremely personable and takes the time to engage with their customers. Thanks Doug and team.

mi
Review №32

Doug Hassell is one of the nicest people you will ever want to meet He runs his company extremely. Well, and everyone is like family. The entire staff is very polite and helpful and they do an excellent job. There is really no hassle at Hassell Auto.

Ga
Review №33

There is no better auto body shop around. I have been a customer for 45 years and Doug and his son are pillars of the West Babylon community.

Ro
Review №34

Bob was knowledgeable and helpful in explaining to me my options for what was required. The work was completed as scheduled. To my surprise my car was cleaned inside and polished looking brand new! Thank you all at Hassell for your assistance.Roberta Geiger

Th
Review №35

Im currently writing this review for my mom, Denise Schneider.Hassell is the GREATEST Auto Body Shop. They have the most Fantastic Team of Workers! Everybody does a great job!You will never have to worry about dishonesty. Doug is the most honest person in the business. Their work is EXCEPTIONAL In making your car look like brand new!The beautiful, young women in the office are great, they are so smart, knowledgeable and pleasant in the office and on the phone! They really know how to take care of your needs and insurance questions.I would tell everyone to make Hassell Auto body your first choice when choosing a place to bring your vehicle! It is THE BEST PLACE EVER!Doug and John are One Of A Kind! I couldnt be happier!Sincerely,Denise Schneider

Pa
Review №36

I went in for an estimate I have a dent on the drivers door my car is fairly new so of course it bothered me and I was upset. I met with Bob he told me it would be 800 to repair it the right way or they could try to bang it out and use touch up paint for 150. I decided to go that route since finances were an issue for me. When I dropped off my car I met Doug and he said he didnt think it would turn out very good so he wasnt going to charge me. What business does that? I couldnt believe it. Anyways I picked up my car yesterday and its so much better than what it was they did everything they could do. They are very honest. I definitely recommend this place they are fair and nice guys. I will definitely go to this place if I have any further auto body needs in the future.Thanks again Hassell. You get 5 stars in my book!!!

Kr
Review №37

Hassell; and specifically Liz Adams, was recommended to me by a friend. Best advice! Liz took care of everything. The entire process was hassle-free at Hassell! I literally walked in, told Liz what happened, gave her the names and insurances of both drivers involved, and Liz took care of the rest. Every. Single. Detail. I couldn’t be happier with the service, the staff, and the workmanship on my car. What a wonderful company! My car came out looking brand new. It was spotless inside and out! Simply the best! Outstanding Auto Body!

Ph
Review №38

Hassell is a staple for this area. Consistently highly rated with awards such as Best of Long Island. They have worked on several of our cars and every time we visit, we are greeted by terrific staff who go out of their way to provide incredible service.

Ba
Review №39

We were very fortunate to find this place! Ryan Mooney took excellent care of us..the staff is polite and efficient, they got my car in the shop, handled insurance and rental..and all related nuances...all I had to do was walk-in and walk-out! My car was repaired in a few days and they did an out standing job👍🏼 I couldn’t be happier! Such prompt service and attention to detail!

Lu
Review №40

I dealt with Ryan Mooney for my banged up Chevy Traverse. It was a TERRIFIC experience. Ryan was extremely friendly and helpful. The body work looked great and they washed and waxed my car.

Ch
Review №41

Amazing service and personal attention. Truly make a challenging time so easy. Helped get all the claims processed, took over all the legwork and battles with getting insurance company to approve quality parts and service. Highly recommended!

Mi
Review №42

Brought my 19 ram there and they were so friendly and took care of the problem, will be coming back anytime I need something for my truck, great place and great people

Mi
Review №43

From start to finish Hassell Auto Body is a professional business with quality service, superior craftsmanship, up to date technology and an amazing staff. You want to feel like you are being taken care of by family... Hassell Auto Body is the place to go.

Ge
Review №44

Doug thank you so much and your team for doing such a great job on the car. We just wanted to thank you and my mom thanks you too. Doug you guys really are the best! Thank you again Id never go anywhere else. Thank You so much!-George Tramparulo and Family

Ka
Review №45

Ive been in two accidents that Hassell has fixed my car for. Both times the experience, which anyone who has ever been in an accident, knows can be both terrifying and overwhelming, were made so easy by the staff. They handled everything for me, even helping me to coordinate a rental with my insurance. The repairs were top notch and fast. I can not recommend this shop enough.

Bi
Review №46

Great service

Ke
Review №47

I gave them 5 stars because I can’t give them10 stars. I felt like I was treated like family from my first phone call until receiving my vehicle back. They all took such great care of me. It really is just like the commercial. I don’t trust anyone with my car with the exception of my mechanic, who is a family friend. From insurance to rental, even returning my rental for me. They are all great people who do excellent work. I would recommend them to anyone. I already have sang their praises to family & friends. They go above & beyond. Thank you all

Fr
Review №48

Ive brought my wifes car here several times. The staff is always helpful and knowledgeable, the office is always welcoming, and the work is always exactly what I expect. I recommend it to people that I know all the time.

Mo
Review №49

I always get asked what year is my car. Its a 2013 but everyone thinks its a 2017 or 2018. Unfortunately, I have had to utilize their services 3 times in the last 8 months. I have been sideswiped, a tree branch fell on my hood and been hit by a motorbike. Each time Hassell made my car look brand new! They dont just treat you like a customer they treat you like family. The staff is caring and friendly. They go above and beyond. They helped with the insurance company and the rental car company. All I had to do is drop my car off and pick it up when it was done. If you want the best I highly recommend Hassell Auto Body.

Ke
Review №50

I contacted Hassell Auto Body after several friends recommended them. I spoke with Liz Adams about my accident and provided her with an accident report and some additional info she requested. Liz took care of everything from working with the insurance adjuster to arranging a rental care. I can’t say enough about how well I was treated by Liz and the staff and the excellent service that was provided. Liz Adams and Hassell are outstanding and I wish I could give more then 5 stars. The work was completed in the time frame I was told and the car looks new, excellent work.

Lu
Review №51

I made contact with Hassell, because I thought that due to an accident I would need to find a reputable auto body shop. Since they had won Best of LI for the past four years, I decided to give them a call. I spoke to Liz, who provided me with so much information and literally walked me through the steps of releasing my car from another shop. As it turned out, the adjuster was already on site and assessed the damage to my car. She obtained his phone number, told him the details of my accident, spoke to the person at the location where my car was towed to, and got back to me to advise me of the next steps I was to take. As it turned out, the car was declared a total loss. Liz knew this prior to calling me but went through the steps with me anyway.This is the kind of company that I want to do business with--a company that goes above and beyond for the best interest of all involved. How often do we find such businesses? I hope I am never in a position again to require body work, but if I can recommend them to ANY friend or family member, I would hands-down say that this is the company you want to handle your vehicle. Professional, courteous, and knowledgeable.

St
Review №52

Phil was amazingly knowledgeable and friendly. I’m amazed at how much care they take to make you feel like everything will work out. And they come through on what they say, no gimmicks, no run around, just honest truth. Highly recommend this company!

Ch
Review №53

Today I found out something about this business that shook me to the core and I would like to enlighten the rest of the community on how Hassell is SO MUCH MORE than an auto repair shop. I am sure you have all witnessed the many car wash fundraisers that are conducted at this business for Boy Scouts, school groups etc but what you don’t know is the extent that this owner goes to for these events. He is gracious enough to offer up his parking lot, supply the water needed and make sure everything is set and ready to go before the group arrives which in itself is more than most local businesses do for their communities. In reality just that alone should suffice but nope, not at Hassell. On top of everything else, this wonderful man supplies whatever group that is there fundraising with food and drinks throughout their fundraising event. I arrived there at 12:30pm with a crisis concerning my company car, and the car wash was going in full swing. On a nearby table set up and provided by Hassell, were the remnants of breakfast, bagels, donuts, juice, and coffee and within a few minutes of my arrival there was a pizza delivery with soda and bottled water to wash it down with. All of the food was paid for NOT by the group doing the fundraising but by this very generous business owner. Yep, you read that right. So not only does this man offer up his business for our kids, but he also provides them with food and beverages. There are not many businesses that go to such great lengths to give back to the community that was essential in growing their business. Usually a local business is good for a coupon for a free hero, free pizza etc when it comes to supporting the community which has helped their business thrive, but Hassell goes above and beyond and to me just on that alone I know I will always use them for any auto body repair need in my future and will make sure I recommend them to everyone I know. This is a company that is deserving of the business it receives. As you can see, I was very emotionally moved by the generosity of this establishment. Other local businesses should take notes on not only how this man treats his community, but his employees as well. His business is a success because he is invested in people themselves and not the all mighty dollar. He is a true gem.He also took care of my dire situation concerning my company vehicle at 12:30 on a Saturday afternoon with no hesitation and again I was moved to tears by his overall generosity and his genuine concern for me as a person, not as his next bank deposit. He saw me, he heard me and that is what is lacking in so many other businesses. He cared!!!I have had work done there prior to this, and have never felt ripped off, nor disappointed in the outcome but today I found out just how truly special this business is, a glimpse into a man with a big heart and a true appreciation for the community that enables him to give back they way he does. You will also find that all of the staff are friendly and super accommodating and this establishment is one that I highly recommend.The commercial is right, there’s no Hassell at Hassell just a local Boy Scout Troop washing cars for a steal and a man with a big heart that makes it all possible! Hats off to Hassell!!!! Doug-thank you from the bottom of my heart for making my very bad day into a very pleasant and heartwarming experience. You’re the best!!

T.
Review №54

These guys do top notch work. I have taken multiple vehicles to them and have never been disappointed. If theres something youre not happy with, they fix it.

Me
Review №55

My family has been going to Hassell for years and after dealing with them after my accident I can see why. Their work is exceptional. My car looked as good as new. Plus the staff was so helpful along the way. I would highly recommend them.

Ja
Review №56

Doug Hassell and his team will make you feel like family. Family owned and operated body shop. Where they still believe in quality work and customer service.Anyway just wanted to say thank you to hassell Auto Body for a nice job on the car.

An
Review №57

I can’t begin to explain how frustrated I was before coming to Hassell auto body and meeting Doug, I had payed another person to fix a dent in my 2017 Nissan Armada and what this person ended up doing was making the dent worst. In that moment I started to look up a place that would fix the damage that had been done to my car and I found this body shop with the best reviews and decided to give it a try it was the BEST DECISION. Douglas is an incredible person that really is there to help. When I came to pick up my car I couldn’t believe the amazing job that they had done. I recommend Hassell body shop 110%. Thank you so much Douglas for your help and your attention.

Mi
Review №58

Doug and his staff are great people. When I had an accident the folks at Hassell AB were polite, informative and extremely accommodating. The work done on my vehicle was perfect. I couldnt even tell there had been an accident in the first place.

St
Review №59

Theyre dedicated to quality customer service, and high quality auto body work. Its nice to know youre going to be treated as more than just a dollar sign!

Ni
Review №60

Hassell has always been professional and they do outstanding work. They have always delivered high quality work for me and my family. The staff treats you like family. If you’re looking for auto body work, give Hassell Auto Body, West Babylon a try. Thank you again Hassell!

La
Review №61

Very courteous helpful to me

Me
Review №62

Thank you Doug for coming to my rescue today!! I’m a first responder that needed rescuing today and Hassel Auto Body came to save me. Thank you for paying it forward and helping me out in such a big way. 🙌🏼🙌🏼🙌🏼

Pa
Review №63

My father has been going to Hassell Auto body for as long as i can remember and they have been nothing short of the best. Recently i was in an accident and brought my truck to the shop. Doug, Liz and everyone else at Hassell were all working together to help me expedite the process and make sure i am getting everything i need done correctly and timely. They spoke to my insurance company for me and even aided in trying to locate the other drivers information that i failed to retrieve. In a short period of time my truck was repaired and looks better than new. I cannot thank the team at Hassell enough.

Ma
Review №64

We have entrusted our vehicles auto body repair needs to Hassell Auto Body for over 20 years and have been consistently impressed with their outstanding level of customer service and superior workmanship.Put simply, Hassell Auto Body always exceeds expectations. Not only are they proficient at repairing vehicles, they are also experts in dealing with insurance companies and helping you navigate the claims process including securing your rental car. They have always advocated on my behalf with the insurance company to ensure the repairs would be completed with quality parts, not a cheap, low quality substitute. My vehicles have always been returned to me in pristine condition and their work has stood the test of time. With their trustworthy and service oriented approach, they make the harrowing experience of having a car accident as stress-free as possible. Additionally, they will help you safely install your child car seats. I cannot say enough nice things about this business. All business owners should be as dedicated to the high quality standards that Hassell Auto Body espouses. Thank you!

Ta
Review №65

The best auto body repair shop on Long Island. Great work with the nicest staff you will ever meet. The owner Doug Hassell knows his trade, and stands by his work. An added plus, is they will help with the complicated insurance process, there is also a rental car company two doors down from them, which is very convenient when dropping off and picking up your vehicle.

So
Review №66

Such a great experience considering the stressful reason that brought me to Hassell! Liz made the entire process stress free and kept me updated every step of the way and was always very pleasant when we spoke. When I picked up my car I had the pleasure of dealing with Doug who was very nice and even took my kids carseats as well as belongings and swapped from the rental to my car! Really amazing customer service!!

Li
Review №67

Doug and his staff were incredibly kind, courteous, and professional. I honestly couldnt believe how smooth and simple they made my experience. The entire process was completely stress free. A great experience from beginning to end!

Ma
Review №68

I have utilized Hassell twice now, both for out of pocket repairs. Most recently I brought my new car in to get an estimate on a bumper scuff that occurred during my first week of ownership. I was told the repair could be done on the spot if I dont mind waiting. I didnt. When the repair was complete I was handed a bottle of matching touch-up paint and then I attempted to pay. I was informed that I owed nothing for this repair. WOW! Talk about great service.. Hassell will now have my business for life!

Ly
Review №69

They are great in many ways! Professional, knowledgeable and generous :)

El
Review №70

My experience with Hassell Auto Body was amazing. The work Hassell did to my car came out fantastic! The people that work there are so nice and kind. I had a great experience with Hassle and I recommend that if anything ever happens to your car, you will be in great hands with Hassell!

An
Review №71

Great bunch of professionals. Used them for a 5th time this year (yep my family crashes a lot.) They take care of you.

Jo
Review №72

Excellent work; always will recommend Hassell Auto Body to family and friends. They treat you like you’re family and they stand by their work no matter what. Great owners and staff!

Li
Review №73

My car was vandalized and the staff was worked hard to take care of me. They made the process easy and quick. My car looks good as new in short amount of time. I would definitely come back or recommend to anyone.

Ga
Review №74

I would not hesitate to use Hassell Auto Body again. From start to finish they kept me informed of what was going on, arranged for a rental car, dealt with the appraiser and fixed my car so it looked new! When I picked it up it was freshly washed and waxed! Excellent Service!!

Ru
Review №75

I recently had my vehicle repaired at Hassell Auto Body in West Babylon and I cannot express how professional and HASSELL FREE my experience was from start to finish. From towing my car, handling the insurance company, getting me a rental, getting my car back when promised. I will never go anywhere else. What a great experience. It may be crazy to say but I am happy I had an accident. I met the such wonderful caring people and I got my car back better then it was before. They also installed my car seats!!!!!

Li
Review №76

Wonderful business. Each person is friendly and helpful. Liz went out of her way to make a difficult process easier. Would highly recommend them.

Al
Review №77

Dougs personal attention to and care for his customers is second to none! The Shop provides quality work; office staff is polite and responsive. I would highly recommend Hassell Auto Body!

Su
Review №78

This is the only company I will trust with any type of auto body repair. Excellent work and the owner truly works for you not the insurance company. Also - they are community minded - you can check the install of your infant car seat there and they will get you all set up properly at no charge.

Ki
Review №79

Hassell. This is the only place I ever bring my car(s). Anyone I know I refer them to Hassell. My family only uses Hassell and have been using them for years. Also love their staff! When you get your car back it will look like youre just picking it up out of the showroom. Go to Hassell!

R
Review №80

Excellent work, compassionate honest customer service, wonderful experience. I will recommend everyone I know to them. I’m so grateful for these guys. Randy, you’re an angel!

Ra
Review №81

Doug and his crew are alway AWESOME and I mean AWESOME.From the young ladies at the from desk to the guys in the back. They always take care of you making a stressful time a simple and easy process. If you ever want to experience fantastic service from start to finish go to Hassell. Thank you guys Ren G. FISH ON!

Ja
Review №82

I will never bring my car anywhere else for body work. Liz was so kind, generous and made the process very easy. My car was done before the 13 days i was quoted and the work is impeccable. Having your car damaged is a stressful time and this autobody shop cares for its customers. Thank you, Hassell Autobody!

Kr
Review №83

Two weeks after purchasing a new car I got hit and already needed two new doors put on. Bobby and Denise over at Hassell made an upsetting and frustrating situation literally hassle free for me and I cant thank them enough. Got my car back fast and I think it may actually look better than when I first purchased it. I would never use any one other than Hassell in the future. Thanks again!

Ke
Review №84

Before going to this shop, ask yourself if you want your car to look brand new, for the best price around. If its a yes, you better come here . I had damage from my front bumper all the way to my rear bumper from a side swipe. I went to 2 different shops to get estimates. While both gave me estimates I couldnt afford, and shoved going through insurance down my throat, a family member told me to go to Hassell. Not only was price jaw dropping compared to the other places, but i picked up my car today and it looks brand new. Not only that, but the inside and outside of the car was cleaned so well its literally like a brand new car. 10/10 would recommend!

Pa
Review №85

Thank you Hassell Auto Body! My experience with Hassell Auto Body was top notch. Everything was great-their office was very helpful, the work was great and everything was done quickly. Cant recommend them enough.

Ji
Review №86

Best place to bring your car Would recommend them to anybody . All the staff are awesome

Je
Review №87

You cannot even compare the staff at Hassell to any other place. People take for granted that insurance companies are going to do the right thing. Our car was hit by someone else while parked. The other insurance company tried to play games with who was paying for it and the rental car and were dragging their feet the whole way. Doug and his staff advocated for us and made sure we knew our rights and the insurance company did what they should. This would have been a complete nightmare without them. I would never go anywhere else. Thank you everyone!

Ol
Review №88

Good dent removal Service, performed on my vehicle. Recommended.

Sh
Review №89

Amazing service!! Ryan was very knowledgeable, friendly and easy to work with. I highly recommend!!

Fr
Review №90

5-25-18: Had my 2016 Ram pickup sideswiped by another truck. Of course took it to Hassell. Just got it back and its beautiful! Looks brand new! Many Thanks to Doug and his team of pros!!!!BTW .. They again were voted best of long island!

Ja
Review №91

Everyone is friendly, courteous and knowledgeable. All work coming out of the shop is well beyond expectations. The vehicles look better than when they were on a showroom floor.

Da
Review №92

My wife got into an accident. I heard from a family member that Hassell was the place to go for great work, great service, and they deal with all of the insurance work. We talked with Ryan at Hassell, he was nothing short of exceptional. In a time of stress after my wife got into the accident he helped lift all of the stress off of our shoulders. He said they will deal with the insurance company, they will get the car looking new, and they will set me up with the rental. Ryan delivered on all of his promises and he and hassell went ABOVE and BEYOND to make this stress free, or shall I say, HASSELL FREE! A+ company with amazing customer service!

Br
Review №93

Outstanding responsiveness and customer service. The entire staff does it right. Impeccable quality of work. Highly recommend Hassell.

Je
Review №94

I couldnt believe how quickly my car was done! Thanks Doug and the entire Hassell team.

Ch
Review №95

A big shout out to everyone at Hassell for the way they handled my accident. My truck was totaled after being parked on the street. Dealing with the insurance company of the man who hit me was a nightmare. Hassell made everything I was dealing with so much easier. They helped with the rental company so I could have transportation without paying a dime. They kept me up to date while waiting for the the insurance company to get back to me with my total loss. I highly recommend bringing your Vehicle here to be fixed or in my case be handled with a total loss. They are very friendly and very professional while handling everything. When your situation is complete whether getting your vehicle fixed or a loss like mine you will truly feel like family was handling your case.

Al
Review №96

AMAZING!!!! Is the best word to describe hassell auto body and all of the staff there! My Mazda CX-5 was rear ended and I took it to hassell! They did an AMAZING job fixing the damage that it looked like a BRAND NEW car when I got it back. They returned it to me super clean! People were asking if it was a new car! I couldn’t believe how awesome it looked and I recommend hassell to everyone!! Thank you thank you thank you!

De
Review №97

This was absolutely no hassle- not only wast repair done without any problems, my car came back to me as good as new - spotless inside and out - and what a delightful surprise to see that a five year old two foot long crease dent was taken out because Doug is OCD about cars leaving the shop in perfect condition.And just an FYI, Hassell gives back to the local community by opening on a Sunday and letting Boy Scouts and other groups do car washes for fundraising!

Li
Review №98

HASSELL is always there. ONE CALL and my car is picked up immediately taken in right away. All the hassle of insurance and renting a car was done for me. Talk about done fast before I even thought about it..car done and with top notch work..car looks brand new. Its definately true theres no hassle at HASSELL.

To
Review №99

I got the dreaded call, Ive been in an accident, some guy slid into the back of our car and suddenly we cant drive our car. I had the car taken to Hassell Auto Body and within an hour, they had the damage written up, a rental car was waiting, and it was a seemless experience. When we picked the car up, it was as if nothing had ever happened, paint was matched, the car was detailed, they did the pin striping and were very happy. I hope that I never have to have my damaged car repaired again, but if something does happen, I will return to Hassell!

St
Review №100

If I could give them 0 stars I would. I got work done by them a little over 3 years ago. They painted the hood and bumper of my car the wrong color and was willing to fade it for me to match the rest of the car. Sure enough I fought them and they painted it the right color. Thats not why Im writing this review now though. Recently my car was hit while parked in a parking lot and I went to a different Auto Body shop because of the paint job situation. Well it turns out thats not the only thing they did wrong. They welded a side panel to the bracket that holds my engine (something that should be bolted on). They drilled holes bigger to make parts fit and then didnt paint it so there was rust everywhere they did work. They didnt bolt everything down, welds and bolts were missing. They did a half-ass job on my van and god forbid that welding they did to the right panel caused any frame damage there is NO WAY they insurance company from the other driver would cover it!!! Im pissed!!! I will NEVER USE THEM AGAIN!!! They do a horrible job and anyone who goes there god forbid you get into another accident you could be screwed. Im so glad I found this new place.

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  • Address:390 NY-109, West Babylon, NY 11704, United States
  • Site:http://hassellexpressautobodybabylon.com/
  • Phone:+1 631-587-5500
Categories
  • Auto body shop
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