I have bought several cars in my life and never experience such professionalism, kindness, no hassle like I have at Lees. John was such a help in every step of purchasing my new truck. I felt like I part of the family once I walked through the doors and everyone was genuine from the time I meet them. I would highly recommend this dealership to anyone and will be using them again. Thank you all again for such a awesome experience!!

Again the staff and is always friendly and helpful. Been purchasing and having my vehicles service there for the past 35 years.

As always, great experience when having work done or dealing with this great group of people. Had routine oil change and had rear view mirror repaired. My wife had to take my truck in and they gave her a great vehicle to drive while my truck was being worked on. Big thank you and shout out to Denice with the parts department!!

This Chevrolet dealership is very reputable, honest, and caring about your Chevrolet. Scheduled appointments are on time and they have a comfortable waiting area. Employees are courteous and have a smile for you. I’ll stay a customer for years to come.

Lee Chevrolet always the best care of my vehicles. They get them in as fast as they can and I don’t trust anyone else to service them.

Outstanding Service!The Staff at Lee Chevrolet are SUPER...SUPER... Friendly!Oil change, tire rotation and plugged my tire all under 1 hr.Thanks so much!B. Thompson

Jeremy and Sid were very courteous. We were treated most fairly!

Made my appt with Judy and she handled everything when I arrived for service. I ran into John Charles (Sales) and we discussed some options about upgrading from my current truck. No pressure. Typical excellent experience! Tom Huggins, Belhaven, NC

Everyone was very helpful from beginning to end. I feel they went above and beyond to help me with my situation and get me in a car. It was very appreciated.

I have had my two vehicles serviced by your company for over 10 years and have never had anything but excellent service. That includes everything from my phone call to set up the appointment to when I drive away. (As a special note the lady who answers your phone has the most welcome/friendly/ happy voice I have ever heard.)

From a mechanic and service standpoint they are 5 stars. Place operates like magic. Friendly staff, knowledgeable, willingness to help. It reminds me of the military. My only complaint was how odd it was that nobody wore a mask inside during the pandemic. Three visits. Each one was professional, minus mask use by anyone. Inside everyone is friendly and smiling as if there isn’t a care in the world. Ignorance is bliss.

I highly recommend Lee Chevrolet! The people are very friendly, efficient, and professional!

I ordered a new truck . The new truck came in they called me let me know that the truck was serviced and ready to go. I showed up at the dealership and was in and out in no time at all paper work done and gone in my new truck. Thats the way I like to do business. Been doing business with this dealership over 40 years. I can always count on them to help with my needs. Its always a pleasure doing business with them and their staff.

The friendship and the customers service is second to none !!

The service dept is top notch from the receptionist to the mechanics

Oil change and tire rotation was fine. 2nd time Ive had the headlights adjusted but to me they are still not right. Considering trying to get them checked by another shop. Not sure what the problem is but something is not right.

Just bought a 2019 Silverado from Greg at Lee Chevrolet. Terrific experience. Go see Greg, he will take great care of you!

Everyone from the receptionist, Denise,to Nicole, with the check out and the pick up of my car was outsatnding. Gay, who called me to tell me my car was ready was very polite and kind. Everyone in the service department did their part to make sure my experience was a good one. I love dealing with Lee Chevrolet. Thank you for all you do.

I would stand clear of this dealership, I’m not one to leave reviews. But I gave this dealership 2 chances.... first one the salesmen was so drunk he didn’t even remember to call me back the next day, the alcohol was so strong when he rode with me on the test drive with him wearing a mask all you could smell is liquor.Go today 4/2/2021 drive 45 minutes to get there for the guy to tell me the truck I’m looking at the AC is broke. Anyway I still drive the truck (very nice truck). Come back in and the dealership wants list price with broken AC.Just be careful with shopping here, I even gave a second chance with the first experience being so bad. But I wish I would have saved 2 hours of my day. Maybe this review will help you save a couple hours.

Purchasing our car was a great experience and service was a breeze. I would recommend Lee Chevrolet to Everyone

Quick friendly service.Did the job right first time

The best Chevrolet dealer in East nc. And a parts department that is top notch

This is a high end, clean, state of the art facility. In addition the members of the sales and service departments have all been extraordinarily pleasant and have treated me with respect. My purchase and service experience have been top tier!

Very professional experience; honest as the day is long

Came from Maryland to buy a car. One of the best car buying experiences Ive had! Terrific people, great family owned business!

I called early Monday morning and they said they would have to work me in and it would probably be after lunch or possibly the next day before they could get to my car and they called me before 11am saying my car was ready.

In and out very quick. Salesman John Charles Woolard found the truck we wanted and brought it back from another state. He had it cleaned up and ready to go within a few days. Very professional courtious folks to deal with.

People were very friendly and help full

I couldnt be more pleased with my service. Everyone was extremely nice. My vehicle was taken in a little before my scheduled time, and was ready in no time.

Appointments always on time. Staff is always friendly and helpful. The technicians are very knowledgeable. They took care of me in a timely fashion. I am a regular and I’ll be back.

Really nice and helpful people. Greg Gardner!!

Great service from front to back, professional people that care about customers.Recently had GM assist with leaf sprongs issue by sending parts ay n/c and Lee supplying vehicle so i could continue my day! Thanks to all in service dept...

Very comfortable no pressure atmosphere.

Ive got enough issues with a truck I paid $58000 for and only have 17000 miles on, I dont need an incompetent dealer too. I even said to the lady who scheduled service for yet another issue, oh thats my birthday, thats perfect, Ill have the day off. Only to get there to be told I no showed the day before. After never varying from my loyalty to Chevrolet the experiences Ive had with my last 2 purchases (2019 1SS1LE Camaro & 2019 2500HD Silverado diesel) I will be trading this hunk of junk and their garbage service and endless excuses for a Ford asap!

Had my truck serviced

While the time it took to service the was very good, I was disappointed again that a lot of employees where not wearing masks. These were employees who dealt with customers and other employees.

Lee Chevrolet always treats me as if I were family and my business is important to them.Great people to deal with.

We really appreciated what Lee did for us. We are from Pennsylvania and traveling and experienced a tire on our rental vehicle that was leaking air. The service department at Lee not only took us right away, they fixed the tire and didnt charge us. This was very unexpected but appreciated. Thanks, Lee service.

Appointment on time, had check engine light on, fixed and ready to go in two hours.

Very polite and friendly. Got just what I went for!!

Had to have mirror replaced. all went well and everyone was very helpful

Promptly took care of my problem.

I had quick answers to any questions I had, and I was in and out pretty quick.

They treat you like a part of the family! Its the place to go for all your car repairs!

Its like working with friends

Everyone is so pleasant to deal with. Also had a coupon, which was helpful.

Lots of hard workers

Customer service was great as usual.

Every time I have had service at Lee Chevrolet, Ive been treated so kind. Theyre courteous. They listen to your concerns. Theyll do everything they can to solve your problem. If needed, they supply transportation. Ive never had any problem with their service. And their prices have been reasonable. Theyre number 1 in my book.

You always hear great things about Lee Chevrolet. To be honest I was really happy with my buying experience through the first scheduled maintenance. However, ever since then my experiences have been far different. The last oil change I had there took 2 hours, and that was with an appointment. At that same appointment they discovered that the trailer hitch receiver on my truck had been recalled. They ordered another one, never asking me if I wanted them to do it (I now live in northern VA). I went ahead and made an appointment to drive down and have them do the exchange on another Saturday. I dropped it off at the scheduled time (10am) to complete what should take about 15 minutes. About 10 minutes later they call to tell me that they wont have time to complete the work. I returned to pick up my truck and not knowing when Id be back in town, I offered to call and set up an appointment at a later date. Yesterday, I called to schedule the appointment. After sitting on hold for 5-10 minutes, they just hung up. Where is this great customer service? Needless to say I will not be going out of my way to come back.

Incredible customer service before, during, and after the sale. Lee Chevrolet was the driving force in changing me from a life long Ford truck owner to a very happy Chevy guy. Their service department is second to none, same day service even without an appointment. Choosing Lee Chevrolet was one of the best vehicle and business decisions I have made.

Great experience at Lee Chevrolet. The team effort of all the employees at Lee Chevrolet was impressive. From the receptionist all the way to financing and the back office went like a finely tuned Swiss watch. I feel like I got a great deal on my new truck.Thanks to the Lee Chevrolet Team. (Steve, give em a raise)

100% with Entire Dealership, Could not Have Gone Any Better, Parts, Service & Sales, Neal IS A GREAT GUY, NEVER go anywhere else, Customer for Life

Wrongly diagnosed vehicle. Then tried to over charge for the repair. Would not recommend them to anyone. Seemed incompetent. Gave them two or three tries. Never got better. Probably will not be in business much longer.

I was extremely pleased that I was able to come in for service without an appointment and my wait time was less than one hour for you to get to me. I was only there for one and a half hours, terrific! I was not able to get the service done by another Chevrolet dealership without leaving my car. I would be without transportation for more than half the day. They stated that I needed to make an appt. in order to be in and out in a timely manner I was completely satisfied with the work and the friendly attitude of the staff at Lee Chevrolet. My husband was even pleased with the service. Nobody but Lee Chevrolet for us! Thanks Lee Chevrolet you have my future business!

Transaction was a good experience from start to finish.

No hassles, no haggling. Have been dealing with Lee Chevrolet for a long time. Absolutely no pressure, they make you feel at home. Family owned and they look out for their customers. Have never left without a smile on our face. Top notch in the business.

While visiting the Washington area from Michigan, our 2003 Saturn Ion suffered an electrical failure; the second in 3 weeks. We drove to Lee Chevrolet and explaining what had happened and where we thought the problem was, they were able to get the system back in operation as well as supply two additional fuses in case we inadvertently use the side mirror again (the suspected source of the problem). The staff was extremely friendly and very helpful, even showing me the exact location of the troublesome fuse, just in case. We were in and out in under 40 minutes. We really appreciated this kind of service.

Always A+

Employee made rude comments to other employee in front of customers.

Good hard to get am appointment on the same day you call

The service was amazing. I went in just to see how much it would cost to get my brake pads checked. They did an entire inspection for free. They found a couple problems but said it was nothing serious. They called me a few days later to tell me the problem was covered under warranty and set me up and appointment to get it fixed. They didnt have to do that. I was very pleased. The fixed the problem within 30 minutes and I was on my way at no charge. I love this place.

I was passing through and my Chevy Traverse started doing something strange. The young lady in service knew exactly what was taking place and solved the problem. Very grateful!

The Staff and Management were excellent. The entire purchase experience took about 30 minutes. This is the sixth Tahoe we have purchased at Lee Chevrolet and I am sure we will purchase many more.

This place is a joke. Spoke with a rep via email and on the phone confirming that a vehicle was on the lot, advised I would be there that evening to view the vehicle. Arrived after driving 2 hours and the vehicle was no where close to what was represented online. Disgusting on the inside, water bottles laying everywhere, pieces broken on the interior, tires are plugged from nails. Guy says “oh wow had no idea this thing looked like this”- he had 8 hours fromwhen he confirmed it was on the lot to when I arrived to view it. Carfax shows it was on the lot for at least a month and a half. Even so, I make an offer contingent they can get it looking respectable. The manager laughs when he hears it thinking he’s going to sell it for anything close to the sticker in the shape it’s in. A complete clown show of a dealership, if that’s what you want to call it. Save the headache and take your money elsewhere.

Great Price! Great Service! Great People!

Best truck buying experience i have ever had. Gave me a fair price for my trade in and sold me what i wanted at a fair price. Steven, Brian, and everyone there treat you like they care about your business and they appreciate it. As a buisness owner it is refreshing to see the great customer care they gave to everyone. Thank you everyone at Lee Chevorlet of Washington.

Very good people. They explained everything I need to know. A loner vehicle was not available but they found one for me anyway. After service they call me in a couple of days, to check to see it my truck was still running right.

Denise really knows how to take care of your service customers. Will recommend to others.

Just had a 1star experience at lee Chevrolet. Several days ago they had no problem supplying a key fob under a contract and ordered fob. Today that changed. They claim they called the company that contract is under(and they sell their new car buyers). Stated contract doesnt cover lost key fobs. Yes it does,lost, stolen or broken. Had contract right there, would not look at it????Lee didnt sell us the car thus any contracts associated because didnt have the exact model and sales man wouldnt budge a dime on price.These one liner 5 star reviews ????????

My experience with them started last year. I bought a used 2015 Chevy Colorado & started taking it to them for servicing, as they are only a few minutes from where I live & accepted my warranty.In July, my engine started misfiring but they kept saying nothing was wrong with it (charging me $150 for their opinion), so 1 day in Sept I woke up, the engine was misfiring, & I drove it straight to them. Well, they finally agreed something was wrong & said they replaced the purge valve.Come December, the audio system starting shutting down. The radio screen would go blank & all audio in the truck would turn off, including the turn signal sounds. 1 morning it even caused my battery to drain completely dead. Again they told me nothing was wrong with my truck, for $50. So I had to keep resetting the fuse 3-4 times a week. Finally, I called them, and said something had to be done. Turned out the system needed an update, which they charged me another $65 to do.Now at the end of May this year, (& this is where it gets really bad) my engine started misfiring, again. I called Lee Chevy, & was told to drop it off the AM of June 11th. They kept my truck for 4 weeks, saying the mechanic who was working on it was off, so no one else could work on it. They finally called on July 5th, saying the engine intake had to be cleaned, & my cost would be $280. When I picked the truck up on July 9th, the bill was $300. On the bill was a charge for a tire plug, & when I questioned it (since there was no problem with the tire 4 weeks prior), they said a tech was driving the truck, noticed the tire was leaking, and fixed it, without my approval.Less than 24 hours later on July 11th, I was driving my sister & 9-year-old niece to a museum a Raleigh, when the truck completely shut off on the highway while going 70mph. Now I was annoyed, as our lives were put in danger. The truck had to be towed back to Lee Chevrolet, for $50. Another week went by till they called on July 19th & told me that there was 80% water in my gas tank, & it would cost me $1400 to fix all the problems it had caused. Then tried to blame me for it, then Sheetz, while also admitting that no one else in town had brought them any vehicles with problems of bad gas.”I told them to hold off on fixing the truck, since I wasnt sure I could afford it, & was told that they already started working on the truck on Wednesday, July 17th, two days prior to calling me (this now being the 2nd time they did work on my truck without my approval), & that I couldnt have the truck towed anywhere because they had it in pieces. They also refused to take any blame, saying that this was a separate problem than the one they just finished “fixing” 2 days before. Since I had no choice, I told them to go ahead & fix it.Between all this, my grandmother in PA had passed away, so I picked my truck up on July 25th & drove straight to PA the 26th. The 1st problem on my trip was that the fuel level sensor was broken (again, no problems with it before Lee Chevrolet had my truck in their possession for 7 weeks), & as I drove, the needle would stop at 2/3rd of a tank full then the fuel range would start adding miles, rather than subtracting them.A few days later, the truck left me sitting in PA, because that purge valve that Lee Chevrolet supposedly replaced last September? Failed again. My friend in PA got it fixed for me within a day, but said that the valve he replaced did not look like it was less than a year old.Upon returning to NC, I took my truck back to the dealership, as it was time they accepted some responsibility. They did agree to fix the fuel level sensor at no cost & refunded me the cost of the purge valve, but still refused to accept any blame for anything else. After all that, the trucks engine was still not running correctly, & I was forced to sell it.I am unsure if they vandalized my truck on purpose or if they are just that grossly incompetent, but I will NEVER go there again.

Took my truck to be serviced and inspected. They failed my inspection for window tint that has passed in the years previous. I left and took to two other places that the tint passed. So I go back and they fail it again. So I go to the Highway patrol office and have it checked and they tell me that Lee Cheverolet is buying new meters. Three trips from Belhaven to Washington over this. I am done. I have bought 2 new cars from here in the last 4 years, but not any more. The service department needs a tune up......

Great place to buy a vehicle.Steve and Steven Lee are always first class.

Really courteous folks. No sales pressure. They take the time to answer all your questions.

No pressure!

Lee Chevrolet ALWAYS goes above and beyond in customer satisfaction; this dealership personifies client satisfaction, which is exactly why I would not hesitate, one moment, to use again for ANY automotive need... New, Used, major or minor repair; post sales support; this dealership is the premier dealership other franchise dealers should be molded into. A+++

From service to sales always top notch!

Always good service.

Excellent customer service! Always feel like family!

Ok moved to this area in 2012 and chose Lee Chevrolet to service my vehichiles. I own a 2011 Impala that requires a blended oil. I usually have the oil changed and tires rotated for a special $39.95+ taxes and shop charges. I scheduled an appointment for Saturday morning July 29, 8:30. I arrived at 8:15 and at 9:43 I was told that my car was ready.I went to the desk to pay for the oil and filter change. WOW, was I surprised to learn that I owed $53.42.Labor: $20.25Parts: 29.70Total: 49.95Taxes: 3.37Total: 53.32I was totally shocked, I asked what they did? Just changed the oil was his response. I did not ask the price before I made the appointment, but I sure will next time.There is a businesses about 1 mile that advertises oil change for 19.95.Needless to say I will not return to Lee Chevrolet, Washington.

Great place too buy a car! Used or New they do their best to get you in a new ride!

Terrible experience there. Called in the morning to check if a car was available and the salesman told us it was. We set up the appointment to look at it in just three hours after we called. When we got there, neither the salesman or the car were there. We drove over two hours, with two small children to specifically look at a car and they did not even mind calling us to cancel it, or giving us some warning that someone else was interested and possibly buying the car. Terrible experience, not the correct way to do business. We ended up finding the same car somewhere else for $1500 cheaper.

The place to go to buy a car they know how to treat you thanks guys

Great place to buy a car or truck, good service department

Very helpful with ordering a part. Had the part next day. Friendly clean atmosphere

Good people, they helped me out.

I was pleased with prompt service in regards to my routine maintenance.

Super Awesome Dealership! Im looking forward to buying my first Camaro SS, I hope it will be here.

Service is excellent. Customer service is high lvl. They treat people great.

Knowledgable staff, pleasant - no pressure experience

Had keys made...they worked perfectly..Thanks Lee Chevrolet.

The service I received at Lees Chevrolet was remarkable. Everyone was so nice.

Great service, very friendly and helpful staff. Always a good experience!

Great service and good people

Great service!

I live in Michigan; my elderly mother lives in Pinetown, NC. Twice in the past several years Lee Chevrolet has gone out of the their way to help my mother, much more than one would hope. I could go on and on about how, but the bottom line is price is one thing; the way these people treat my mother is another. They will have our business as long as the Lee family owns it. Thank you once again Lee family!

Very comfortable area to wait for excellent service.

Service is wonderful. Quick and reliable.

Really great

Very good service